Name: Best Western Branson Inn and Conference Center
Address: 8514 E State Highway 76, Branson West, 65737, US

6/10

Pleasant

04 Apr 2026

Kelly

This hotel is really run down. The carpet needs to be replaced and the whole place smells pretty bad. The breakfast Friday morning tasted pretty bad, but Saturday morning was much better. It was close to Sliver Dollar City and that was nice.

10/10

Exceptional

02 Apr 2026

Kreshnik

Staff was really friendly,loved having kitchen staff coming by the table and talking to our kids.

Family_with_children

8/10

Excellent

23 Mar 2026

Justin

Room was clean. Kids enjoyed the pool. Breakfast could be better. Friendly Staff. The property is a little dated, but the location to Silver Dollar City and room price was good. We have stayed here several times before and will stay again.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Darrel

This is my go to place to stay every time I come to Branson.

Self

10/10

Exceptional

15 Mar 2026

Diana

Everything was just as good as the first time we stayed here. Friendly staff and helpful with anything you may need.

2/10

Poor

15 Mar 2026

Linda

Stop

8/10

Excellent

15 Mar 2026

Beth

Wonderful staff. Everyone was very welcoming and inviting.

Family_with_children

2/10

Poor

13 Mar 2026

Dennise

Pool room was old and smelled. Very out dated hotel. Not at all what pictures show.

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Andrew

Looking forward to hot tub, but was broken. Hotel was old and needs improvements.

2/10

Poor

04 Jan 2026

Heather

The only thing this place has going for it was the location to Silver Dollar City & the room was clean. Other than that was a total disappointment. The game room for kids they advertise is actually a comedy club filled with slot machines & a bar. The pool area was gross too.

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

CHERYLL

The chair in our room was broken. The pool room and swimming pool were so cold we did not enjoy the pool. The office staff were very efficient and and helpful

4/10

Poor

30 Dec 2025

Courtney

We specifically booked this hotel because we were travelling with children. We had planned on swimming and using the hot tub and the game room. The hot tub was out of order, and had been for quite some time, and the pool was so cloudy and gross that my daughter didnt even want to stay and swim. The game room had been remodeled and most of it wad gone and replaced with slot machines. Very disappointed in our stay and would never stay there again.

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Daniel

Older hotel

Leisure Family

4/10

Poor

28 Dec 2025

James or Anna Hart

Hot tub was not working, indoor pool was ice cold even the kids did not want to swim, and shower water in both of our rooms would not even get Luke warm. The only nice part was being close to the park and the balcony. The comedy show and other things available were nice to have on site but that was it. I will not book here again.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Joyce

Clean and comfortable room, friendly front desk and breakfast was very good.

6/10

Pleasant

24 Dec 2025

Patricia

False advertising with amenities.

Breakfast is not free. The hotel provides a voucher for a hotel restaurant. They had VERY few options and were not appealing to us and if you end up ordering off the menu rather than the 3 adult or 3 kid voucher menu options it is very pricey.

Arcade no longer exists and is not kid friendly. Its now a bar with video poker. No kid friendly options. The hall does have pricey claw machines but no real arcade games for kids. This was extremely disappointing for my kids bc this and the \"free breakfast\" are what swayed us to book here rather than another local hotel.

Unmonitored and unlocked entries to the hotel felt very unsafe.

Staff were kind, rooms were old but clean as advertised. A few spiders that I could have done without. Pool was huge and kids enjoyed it (a little cold for a heated pool) but that didnt stop us.

Leisure Family

2/10

Poor

24 Dec 2025

Todd

For starters the hot tub was a major let down and small compared to the pictures. Our room wasn’t comfortable the living room would heat up to 80 but you couldn’t get the bedroom to heat up at all so it stay 60 and my daughter and wife had to sleep in the living room because it was so cold. The pull out bed in the living room was all stained and disgusting. The breakfast was a joke basically $15 for a scoop of eggs and a piece of sausage or bacon. And my final reason I’ll never go to that established again is when we left my daughters little blanket and a bottle they wanted to charge another $30 to ship a $5 blanket so I just ended up buying another

Friends_and_family Family

8/10

Excellent

22 Dec 2025

lisa

Hot tub was closed due to needing a part, but otherwise everything was as described and as expected. We will stay here again.

Friends_and_family Family

4/10

Poor

22 Dec 2025

Daniel

Rooms are very dated and dirty. Don’t bother with the breakfast situation, it’s a terrible experience and even worse food.

It’s very close to the park

8/10

Excellent

20 Dec 2025

Mark

Hot tub was out of order- but over all , the hotel was fine. We were looking for an inexpensive place to stay close to Silver Dollar City and this did the trick!

Leisure

8/10

Excellent

18 Dec 2025

Steven

Room was clean. Breakfast was good, and I like that breakfast is included in the cost of the room.

Partner

4/10

Poor

13 Dec 2025

Jessica

Not accommodating. Check in lady with no ID badge was very rude. Hotel is pretty quiet smells like mold and run down.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Donna

Nice clean room with friendly and helpful staff. Location was perfect for silver dollar city. Not fancy but sufficient for our family needs. No complaints. We never got around to using the pool.

Friends_and_family Family

4/10

Poor

05 Dec 2025

Amanda

They changed the hotel from the last we stayed there and replaced the family friendly arcade with a bar and adult gambling machines. They used to have a lovely breakfast buffet and now they have a restaurant with limited options and not so friendly staff. The pool was hazy and cold, but the hot tub was even colder. Love this place for the proximity to SDC, they used to have a shuttle and everything. Now probably won’t be back.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

MARSHA

.

Leisure Family

6/10

Pleasant

02 Dec 2025

Adriana

Heater unite did work in 2 of the rooms, the phone in one of the rooms did have a cable, means was just for decoration, the advertise say that they have a entertainment room for the kids but when we got there is actually a bar, included the breakfast, but it is a limited choices, that is the reason I give to this hotel 3 starts, but I will give 5 starts to the receptionist, the one checked us in, she was wonderful, very nice.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Carley

Perfect for me and kids!

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

TONYA

Pool was very cold. Hot tub was nit wirking the first night. It got fixed the 2nd night.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Earl

Only problem I had was the bed are hard as rocks and it felt like I was sleeping on a board it was that uncomfortable

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Tom

We had a great stay. All of the employees were very nice, helpful, and friendly. We will be back when we come back to Silver Dollar City. Perfect location in relation to the theme park.

Partner

10/10

Exceptional

20 Nov 2025

James

Liked the location. Rooms were clean and staff were courteous and helpful

Leisure Self

8/10

Excellent

19 Nov 2025

gary

yes

Leisure Family

8/10

Excellent

16 Nov 2025

Bao

We had a two day stay and everything was great. Except we had a barking dog next to us. I wish we could use the heated pool but I think the heater was broken because it was ice cold. Other than that the experience was great! The location was just down the road from silver dollar city and the staff was friendly.

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

DeAnna

Older property. Rooms are worn. Outside door do not lock at night. Nice staff and a good breakfast restaurant

Business_and_leisure Friends

8/10

Excellent

16 Nov 2025

Vanessa

We did not use the pool. It was a convenient location to silver dollar city. Breakfast was cold but free. I did not like that the exterior entry doors were not locked or restricted that’s a safety concern.

Leisure Family

8/10

Excellent

16 Nov 2025

Annette

breakfast we asked for crispy bacon, and it looked like it was hardly cooked. None of us could eat it.

Leisure Family

10/10

Exceptional

15 Nov 2025

Phillip

It was a very clean room. The staff was so friendly and helpful. We received a $20 voucher for breakfast at the restaurant inside the complex. We were able to buy 2 breakfast meals for $10. It is located apx 1.5 miles from Silver Dollar City, which was 1 of the places we went. The staff also stated they are pet friendly.

Leisure Family

10/10

Exceptional

09 Nov 2025

Lisa

the staff was so nice. the rooms were clean and the breakfast was goid.

Friends_and_family Family

6/10

Pleasant

05 Nov 2025

Payge

Loved that every room has its own patio/balcony! The lady at the front desk was very polite and funny. The beds were comfortable and clean. The bathroom could have been cleaner, there was hair in the soap dish and bathtub. The pool area and hot tub was really nice but wished the jets in the hot tub were stronger. Loved the outdoor chess, we got lucky and it was right outside our patio door! The food at the restaurant was good but they were short staffed so the wait was long. The patio door lock was broken which I didn't like at all but there was a security bar we could still use. Overall would stay here again, was a great place to crash after spending all day at silver dollar city, and bonus its right down the road!

Leisure Family_with_children

8/10

Excellent

28 Oct 2025

Russell

Room was clean.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Candace

Close to SDC. Very outdated but doable. The restaurant where your breakfast vouchers are for is very slow and understaffed. The couches had gross stains. Could have done a better job at cleaning. Did have lots of hot water. If you’re wanting a place to lay your head, quick shower and close to SDC this will work. Staff was nice but you have to ring the bell for service.

Leisure Family

8/10

Excellent

27 Oct 2025

Marion

We have stayed at this place before and will be coming back. Very quiet place.

Leisure Family

10/10

Exceptional

26 Oct 2025

Lee

Friendly staff and very accommodating.

Leisure Partner

8/10

Excellent

26 Oct 2025

CHRISTY

The room was clean but needs updated. The food was not great with very limited breakfast options.

4/10

Poor

26 Oct 2025

Kerri

Honeymoon suite

Room was dirty, furniture was stained horrible, floors very dirty, hair in shower.

Partner

6/10

Pleasant

25 Oct 2025

Loye

Did not use any extra items. Did not care for breakfast vouchers. I nice buffet would have been better.

8/10

Excellent

25 Oct 2025

Patti

Hot tub was \"tepid\" at best! That was one of the main reasons I chose the property. Disappointing!

Partner

2/10

Poor

23 Oct 2025

Alicia

Very uncomfortable

Leisure Family

4/10

Poor

22 Oct 2025

Elizabeth

We had a good overall stay at this location but it did have some drawbacks.
1) The first of which is the air conditioner in the honeymoon suite. It sounds like an engine ramping up and only runs for a couple of minutes and then shuts off again so if it wakes you up, you don't have long enough to get used to the sound and fall asleep before it stops again and wakes you back up.
2) The balcony is nice but only one side had a door that opened and it was right up by the bed and a very tight squeeze.
3)The property is outdated and the carpet looked like it was in the process of being replaced but there was no construction noise.
4) Silver Dollar City is very close, they offer a shuttle but we didn't go, so be prepared to hear rides and the train. If you don't mind the sound, it's kind of cute to hear the kids having fun.
5) The shower wouldn't get water temperature hot enough to shower in so we just waited until we got home to shower.
Now for the good:
1) Breakfast was good and the service was great!
2) The staff was very sweet and helpful
3) The tub worked just as it should and was a nice addition.
I'm not sure if we'll be back but it's not a terrible option for a close to home stay.

Leisure Partner

8/10

Excellent

18 Oct 2025

lisa

Friendly staff decent rooms. Pool area, not the cleanest.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Camilla

The balcony door lock was broken, and the balcony view did NOT match the advertised view. The AC worked well, but was noisy when it kicked on.

Partner

4/10

Poor

14 Oct 2025

Molly

Loved how close we were to SDC, but that was about it. The rooms were a decent size. We did find a baby cockroach in our bathroom. The food there also wasn’t great and the service was bad. Seemed like they just didn’t have enough people working. Having the voucher ended up being kind of annoying because it felt like we had to eat there since we already paid for it, even though we didn’t like the food or service.

4/10

Poor

14 Oct 2025

Joe

Same price for 1 or 2 adults in king room. My mistake by saying 1 adult. Would not give us food for next day. Wouldn't want it anyway. Food sucks wait staff sucks. Floor is safety hazard. Tripped on tile sticking up at bottom of steps.

Leisure Family

6/10

Pleasant

14 Oct 2025

Tammy

Only 1 dining ticket for 3 people staying in the room. The rooms need to be updated they are outdated. Carpets in the hallways were dingy. I came back from Silver Dollar City with family, and the room keys had been deactivated had to go up to the front desk and was told that they had a big party that they deactivated their room keys, and they deactivated mine as well. My room was not near theirs. The area for kids to play needs to be updated the two toys are outdated.

Leisure Family_with_children

6/10

Pleasant

11 Oct 2025

Tamera K

Hot tub had jets missing and water level was to low and not very hot.

No card entry locks on outer doors.

Need more help with breakfast.

Leisure Family_with_children

8/10

Excellent

09 Oct 2025

Peter

They are doing renovations
Disappointed the hot tub was not hot

Leisure Partner

10/10

Exceptional

05 Oct 2025

Dana

Friendly staff.Indoor pool.Breakfast.Close to Silver Dollar City!

Leisure Family

10/10

Exceptional

02 Oct 2025

Teresa

Very other than a copperhead snake on the kid play area

Leisure Family

6/10

Pleasant

29 Sep 2025

Stacy

The breakfast deal is confusing and you have to order off of the $5 adult menu, anything else, you have to pay extra for that. And it doesn't work with the \"gift card\" they give. The meal for $5 is terrible quality. We ate one morning of our 2 night stay and did not go back the next day. It's scammy feeling. Rooms are rough looking but clean.

Leisure Family_with_children

6/10

Pleasant

21 Sep 2025

Sherrie

Breakfast was a joke. Had to pay a $5 per person for breakfast and it wasn’t worth the money.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Joseph

It was a nice, updated ilder hotel. Breakfast was good. Rooms clean, just still needs updating.

Business_and_leisure Partner

8/10

Excellent

14 Sep 2025

Nancy Smith

The $5 breakfast was very disappointing. The coffee was old and cold. The French toast was cold and lacked flavor, eggs were slimy, gravy was spongy, biscuit was stale. The bacon was good.

Leisure Partner

8/10

Excellent

01 Sep 2025

Angela

Nice people

It’s a pretty old hotel and it shows. The system they have for breakfast is odd. Everyone was very friendly though and the rooms were clean.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Lisa

Super comfy bed!

Leisure Family

10/10

Exceptional

30 Aug 2025

Casey

The staff were very friendly
The room was clean, the breakfast good
Would stay here again

Leisure

8/10

Excellent

26 Aug 2025

Tabatha

.

Leisure Family

4/10

Poor

13 Aug 2025

Robert

Very difficult for disabled person. Limited parking, .no automatic doors, high thresholds
Low toilets. Just too difficult in tiny bathroom

Leisure Family

10/10

Exceptional

13 Aug 2025

Bre

Will definitely make our go-to spot when going to Branson! Quiet hotel, out of the way, made for great morning walks with my dog.

Business_and_leisure Pet

8/10

Excellent

10 Aug 2025

Shane

Would stay again.

The rooms were comfortable and clean. The front desk lady was really friendly and funny.

Friends_and_family Family

4/10

Poor

06 Aug 2025

Tammy

the food options in the restaurant were great.only open in the morning however. no night food. we did have spiders and cobwebs in our first room but moved us to another room with no bugs. they did give us a small compensation for all the trouble. snack machines were empty. very convenient location to silver DOLLAR CITY

Leisure Family

6/10

Pleasant

04 Aug 2025

Stephen

Stay was alright... the bed was just ok nothing special the ac unit didnt work properly and rattled like crazy the property is ok nothing fancy it gets it done but for the prices they definitely need to update the old gingy carpet. pillows and beds could use a revamp and some maintenence on the rooms, overall was it was ok and was close to the park which was nice, but for 200 bucks a night theres better hotels for your dollar

Leisure Self

8/10

Excellent

03 Aug 2025

Danielle

Carpets in hall and rooms appeared to be old and stained. Made a great property appear dirty and outdated.

10/10

Exceptional

03 Aug 2025

Christina

The restaurant was a nice option for breakfast

Leisure Friends

4/10

Poor

03 Aug 2025

Allison

The staff was wonderful and accommodating. Once we got to our room we started to unpack and I walked into the bathroom and noticed MOLD everywhere on the ceiling. Not a little bit, but a lot. We have a 10 month old so there was no way I felt safe to stay there. They gave us another room, which at first seemed better, but of course there was still a little bit of mold on the ceiling of the bathroom.

I then realized that the bathroom countertop was never cleaned. I went to change my clothes next to the bed the when my foot touched the floor is was cold and wet. I truly don't want to know what it could've been, but at this point, I will not be choosing a BW in the future.

8/10

Excellent

01 Aug 2025

Elizabeth

This property was older, but the staff were all very nice and accommodating.

Leisure Family

10/10

Exceptional

31 Jul 2025

Nicole

All people encountered at the front desk were so kind and welcoming.

Leisure Family

8/10

Excellent

27 Jul 2025

Ernest

Everything was great. We loved that the pool was open late, my son wished it was open at 7AM but that’s understandable! Breakfast service was a little slow, we weren’t expecting a dining service with breakfast but maybe that’s common.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Summer

Good nights sleep!

Great value for the dollar. Beds were super soft and I’m a bed snob. I can’t sleep on most hotel beds comfortably. Felt smaller than a queen bed though but still slept fine! AC ran all night nice and cool! Shower pressure was nice and strong and with four people we never ran out of hot water. Breakfast is included in your stay. You get a “gift card” to redeem at the restaurant we went for breakfast around 8am and got seated immediately. Food was fast and portions were huge! Were there a couple scratches and digs in places. Of course. Did that effect out stay? No. I am glad I switched to this hotel from our original reservation down the road. We will stay again for our next family trip to Branson and SDC.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

rigoberto

Everything l like
And i am happy
Thanks

10/10

Exceptional

23 Jul 2025

Jeff

Close to Silver Dollar City

Leisure Family

10/10

Exceptional

23 Jul 2025

Scott

The staff

Leisure Family

10/10

Exceptional

21 Jul 2025

Tammy

The staff was great. Easy handicap access to our room. My daughter loved the game room and pool. I loved it had a balcony on each room.

Leisure Family

8/10

Excellent

20 Jul 2025

Mark

Nice property, good location, getting an update soon.

Leisure Family

10/10

Exceptional

17 Jul 2025

Jeanette

Great place to stay if youbare visiting silver dollar city or just want to be out of the hustle and bustle of branson.

6/10

Pleasant

17 Jul 2025

Nancy

1st floor hallways were hot. Had ants in room. Breakfast was ridiculous.

2/10

Poor

12 Jul 2025

lisa

Unsafe, rundown and dirty

WARNING!!! Do not stay at this hotel. The pictures they show and the description of their \"hotel\" are not what you'll actually get. Photos are either very old or photoshopped. Maybe both. First of all, this is more like a motel than a hotel because the only locked portion is the door leading to the actual room. No key card is needed to access the doors on the side which lead to a stairwell. Then, they have all doors leading to hallways propped open for some reason.
The first room they put my family in was on the first floor. It was dark, musty, smelly and smokey despite being a \"100% smoke free\" hotel. We requested a room change. They gave us one on the 2nd floor which seemed marginally better but we were already considering staying somewhere else for the rest of our trip.
We went to the pool. It's dark and there's flies both dead and alive and some dead roaches on the ground. The metal is rusted and they seem to paint over it to cover it up. What appears to be windows in their pictures are actually sliding glass doors, all of which were open because there doesn't seem to be proper ventilation for an indoor pool. Also, anybody could use the pool. Just park and go through either the sliding glass doors or any side entrance since there's no need for a key. This establishment is very unsafe.
We returned to the room to shower. There was hair stuck to the wall of the shower that was not my own because they didn't clean properly.
There was also dust clumps dangling from the ceiling

Friends_and_family Family

2/10

Poor

12 Jul 2025

KAREN

Its sad that a major chain has their name on this place. I no longer trust corporate names backing run down slums. The whole place was a wreck. Its so gross. I usually don't write reviews and take them with a grain of salt when choosing a place. This place isnt even cheap. I had stayed there in the past, years ago. I figured by now they would have updated or something. Nope. The staff was nice. Manager was great. The restaurant is so weird too. The breakfast is a choice of 3 items. One day super fast, next day we waited forever. I would NOT stay here again.

Leisure Family

6/10

Pleasant

09 Jul 2025

Verified traveler

Disappointing

It was a very old hotel. Needs to be refurbished

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Kelly

Great room! Just please put a sign up for the room with jacuzzi so easier to find :)

Leisure Partner

6/10

Pleasant

04 Jul 2025

David

this place need a remodel bad those AC units are so loud you it makes it had to sleep but the people that were there were great and friendly

Leisure Family

8/10

Excellent

04 Jul 2025

Jill

Very nice very friendly people. If you’re going to Silver Dollar City. It’s a good place to stay . Close and miss a lot of the traffic backups

10/10

Exceptional

02 Jul 2025

Lukose

Great place to stay with family

10/10

Exceptional

30 Jun 2025

Todd

Great

Room was clean and comfortable. They accommodated a very late check in, and had the option of a late check out, which was appreciated due to our unusual travel schedule. Staff was friendly and the hotel was quiet.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Robert

room was dirty while checking for any bugs I lifted the bed and fund extreme amount of dust bunnies and even a lip blam. Couch & love seat in room had very visible stains. A/C wall unit that ran the entire stay and pointed directly infront of the tv which made is to cold to want to sit and watch tv. The TV was VERY dim, not sure if it was broke or the brightness was off. Pool was EXTREMELY cold.
Can not recommend this as a place to stay.

Leisure Family

6/10

Pleasant

29 Jun 2025

kelly

It was convientient to get to Silverdollar City and easy to get into Branson. The only real complaint is that the beds were very hard. The mattresses needed to be replaced

Staff was great and accommodating.

Leisure Partner

6/10

Pleasant

27 Jun 2025

Leanne

It was inexpensive, just really out of date.. the hotel smelled like dust so badly.

Friends_and_family Family

4/10

Poor

25 Jun 2025

Joshua

Don’t waste your money

The complimentary breakfast is a joke. After standing there for 5 min the waitress came up to us & took our ticket. The front desk didn’t write the number of people in our room so she wouldn’t take it. How is that my problem?! & it was an HOUR wait! We left, there were plenty of empty tables. The front desk staff was rude & had no idea what was going on.

8/10

Excellent

22 Jun 2025

Robert

Great customer service from everyone that we ran into!!! We received daily breakfast with our stay, it is not a Buffett but a sit down in the Tavern Grill.

The pool, huge and indoors! Loved this place.

Leisure Family

2/10

Poor

21 Jun 2025

Robert

We were put in the bottom floor where all the pets were kept right beside the pool. We did not have a pet. The hall was hot and smelled of chlorine. There was a dead smashed spider stuck to curtain. Room was extremely old. Bathroom had no exhaust fan. Was charged a $100 hold for room which was not stated until we got there. Now have to wait for refund. Disappointed with breakfast. You had a choice of 3 items which
consisted of cold eggs, tough pancakes that tasted like they were microwaved and flavorless biscuit and gravy. Will definitely not stay there again. Compared to the other Best Western in Branson this was a very disappointing place to stay.

Leisure Family

10/10

Exceptional

19 Jun 2025

Latisha

My family and I were extremely pleased with this hotel. Very clean, roomy, nice pool area, awesome game room, good breakfast and the rooms have their own balcony which is cool! Also it’s right by food trucks and right next to silver dollar city! Not to mention all the staff was super kind and friendly! Would definitely stay again❤️

Leisure Family