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Best Western Plus South Hill Inn

South Hill - VA · United States

101 Thompson StreetView location

8.8/10Excellent297 Reviews
Cleanliness8.8/108.8
Service9.4/109.4
Comfort8.6/108.6
Condition8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus South Hill Inn

The Best Western Plus South Hill Inn is a family-friendly hotel located just off of Interstate 85 in South Hill, Virginia. The hotel has just completed a major renovation. This hotel offers convenient access to Virginia's beautiful Lake Country, which include Lake Gaston and Lake Kerr.

The town of South Hill offers guests the South Hill Model Railroad Museum, the Virginia S. Evans Doll Museum, Wildlife Exhibit located downtown in the restored South Hill Depot, The Tobacco & Farm Life Museum in Virginia, and the Colonial Theatre, as well as, many more area attractions.

The Best Western Plus South Hill Inn's newly renovated, spacious and affordable guest rooms are each equipped with a microwave, refrigerator, cable satellite television, 43-inch flat screen televisions and free wireless high-speed Internet access.

Amenities at our charming Virginia hotel include an outdoor swimming pool, fitness center, business services and meeting facilities. In addition, a complimentary full hot breakfast is available. Guests staying at this hotel will be close to The Boyd Tavern, Whittle’s Mill and the Prestwould Plantation.

Read more about this hotelShow less

Nearby corporate locations include the Microsoft Data Center, Southern Textiles, Pioneer Machinery, and BGF® Industries. For superior customer service make a reservation at the Best Western Plus South Hill Inn! Enjoy your stay.

Located in La Crosse, Best Western Plus South Hill Inn is in a shopping district, within a 5-minute drive of La Crosse Caboose Park and La Crosse Town Park. This hotel is 1.6 mi (2.6 km) from Centennial Park and 1.6 mi (2.6 km) from South Hill Model Train Museum.

Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Centennial Park 2.5 km / 1.6 mi
South Hill Model Train Museum 2.6 km / 1.6 mi
Colonial Theatre 2.7 km / 1.7 mi
La Crosse Caboose Park 2.8 km / 1.7 mi
Tobacco Farm Life Museum of Virginia 2.8 km / 1.7 mi
VCU Health Community Memorial Hospital Thomas W. Leggett Center 2.9 km / 1.8 mi
La Crosse Town Park 3.1 km / 1.9 mi
Parker Park 4.8 km / 3 mi
VCU Health Community Memorial Hospital 6.5 km / 4 mi
South Hill Country Club 7.2 km / 4.5 mi
Whittle's Mill Historic Site and Park 13.8 km / 8.6 mi
Lake Gaston 17.1 km / 10.6 mi
Rosemont Vineyards 17.4 km / 10.8 mi
John H. Kerr Reservoir 28.3 km / 17.6 mi
Kerr Lake 28.3 km / 17.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • Number of floors (main building): 2
  • Suites
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
Show 32 more facilities & services
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector: 1
  • Lift access
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer: 1
  • Towels and bed linen
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Breakfast room
  • Printer
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Cash Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 8SUITE • CAPACITY 8 • 33 m²SUI.C8
    SUITE CAPACITY 8Photo unavailable7 photos

    Best Western Plus South Hill Inn

    SUITE CAPACITY 8

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    3 × King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    CAPACITY 8

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C8

    Room amenities

    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6-10
    QUADRUPLE AccessiblePhoto unavailable4 photos

    Best Western Plus South Hill Inn

    QUADRUPLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable6 photos

    Best Western Plus South Hill Inn

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 23 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Plus South Hill Inn

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Alarm clock
    • Cable TV
    • Desk
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
    SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus South Hill Inn

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-9
    SUITE NON SMOKINGPhoto unavailable6 photos

    Best Western Plus South Hill Inn

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-9

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 23 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable7 photos

    Best Western Plus South Hill Inn

    Room Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    • Radio
    • Cable TV
    • Desk
    • Alarm clock
    • Turndown service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 23 m²ROO.H6
    Room AccessiblePhoto unavailable6 photos

    Best Western Plus South Hill Inn

    Room Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Alarm clock
    • Desk
    • Hairdryer
    • Cable TV
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Turndown service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus South Hill Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus South Hill Inn

8.8
Excellent
297 Reviews
Cleanliness
8.8 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Jimmy
Very clean.
The breakfast is great with a nice variety of breads, juices, coffee.
The staff and culinary workers were very helpful in showing how to operate the new food appliances
10/10
Exceptional
26 Jul 2026
Grace
The sink faucet was dirty in the back and needed to be washed
8/10
Excellent
25 Jul 2026
Richard
Staff was very helpful. Ggg
6/10
Pleasant
23 Jul 2026
Beth
The rooms (2) smelled awful, it was coming from the bathrooms, possible sewer damage. Changed rooms and still had a faint odor over the bleach smell.
Body just continental.
Staff very apologetic & helpful.
Can’t be the 1st to complain of the odor!!
6/10
Pleasant
14 Jul 2026
shedrick
We stayed a couple nights prior on a round trip. The first stay was great eith room condition and smell. Second tome on return trip not so grest. Bed was uncomfortable, room smelled musty. Vending machines didn't work either time. Breakfast was limited
10/10
Exceptional
07 Jul 2026
Yolanda
Check in easy. Room was clean and ready upon arrival. Breakfast was hot and ready. Will return soon.
Partner
8/10
Excellent
06 Jul 2026
Frederick
Great place to stay, the rooms were clean and the staff really friendly. Thank you!
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Frederick
Thank you
6/10
Pleasant
04 Jul 2026
Ravi
Smells in the room and bathroom
Family_with_children
10/10
Exceptional
13 Jun 2026
Tereaa
The room floors could use a little more attention as far as swept and mopped. Should consider updating the room a/c units
Family
10/10
Exceptional
10 Jun 2026
Andree D.W.
Convenient to shops nearby, clean room, staff very friendly,
Business Friends
10/10
Exceptional
07 Jun 2026
Bartholomew
Work perfect for a quick overnight stay.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Kenneth E Wygal
Pool was closed. Not much of a selection on the breakfast bar
Family_with_children
10/10
Exceptional
30 May 2026
Tafarri
The desk people were amazing. They had great customer service and energy.
Partner
10/10
Exceptional
30 May 2026
Ernest
f you were looking for a place to stay in South Hill, Virginia, the Best Western Plus on Thompson is the epitome of southern hospitality. The front desk and all the staff are so friendly and accommodating. Everyone greets you with a smile and looking to please you in any way they can. The breakfast is substantial and delicious with a variety of food choices I enjoyed it so much, At one point the breakfast attendant, asked me “How was the breakfast and was there anything they can do to make it better”. I was so impressed went back to my room and came back with a few bucks for the attendant’s tip jar. The rooms are clean, and in my opinion, the best place to stay in this area. I highly recommend this hotel. It gets an 11 out of 10 stars
Self
10/10
Exceptional
17 May 2026
Natalie
Everything was great.
10/10
Exceptional
08 May 2026
Lola
Very friendly staff. Breakfast was good
Partner
10/10
Exceptional
07 May 2026
Kenny
Staff was extremely helpful and friendly.
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Marques
Yes
Self
8/10
Excellent
20 Apr 2026
William
Nice and clean place to stay while traveling. Restaurants nearby for convenience and varying cuisines. Young lady at check-in was very personable and welcoming! Certainly would stay here again if in the area.
Self
10/10
Exceptional
17 Apr 2026
Jose cruz
Excelente
10/10
Exceptional
16 Apr 2026
Gregory
Staff was very helpful and friendly. We had a great time
Friends
10/10
Exceptional
08 Apr 2026
Gaige
The front desk ladies are what keep us coming back. Accommodating, friendly, and understanding that we are tired from working, they go above and beyond to make sure we are comfortable and at ease while staying at there.
Business
10/10
Exceptional
04 Apr 2026
Mohal
Great
8/10
Excellent
03 Apr 2026
V Cheryl
Rooms were clean. Maryann @ the front desk was amazing.😊 Other room doors made a loud bang when being closed and there was loud talking in the hallway till 1 am.
Other than that our stay was great.
Family
10/10
Exceptional
22 Mar 2026
Paul
slept well
Self
8/10
Excellent
14 Mar 2026
Kenneth
Afternoon front staff was extremely friendly and helpful.
Partner
6/10
Pleasant
04 Mar 2026
Steve D
breakfast was good. COFFEE terrible
Family
10/10
Exceptional
22 Feb 2026
Tim
Lets take a minute to recognize one of the best welcomes weve ever had checking in! Her name is Marion, and what an energetic ray of sunshine with a fabulous personality she was! Cute outfit with great style and that sweet country accent, and the second we stepped through the door she made us feel right at home! Rooms were modern and clean, breakfast was good, and all the staff were friendly waswastwerefrfreffrfriendlytatalkated
10/10
Exceptional
22 Feb 2026
Erin
I booked a standard room online using Expedia, with a note saying one guest using a wheelchair. Usually this is good as long as I can get the chair in the room.

Marion actually called me to say that they only had a single King with accessibility, when I booked a 2 Queen room; since i was driving I didn't know it was her til I got to the Hotel.

At check-in I told her that as long as the chair goes in we were good. She even let me look at the room before finalizing; it was great.

Breakfast was very good and the staff at the desk were amazing.
Family
10/10
Exceptional
20 Feb 2026
Delisa
Clean rooms and very pleasant staff. Conveniently located right off the highway. Wasy check in and check out process. Food was decent.
Self
10/10
Exceptional
14 Jan 2026
Damian
The hotel was all around, perfect. The staff made it especially pleasant. They were very helpful and went the extra mile. The room itself was clean and just what I needed.
Business Self
10/10
Exceptional
27 Jul 2025
Tiffany

Girl Power at the BEST

My trip was for unforseen reasoning and given the circumstances the staff made my family and I feel so at home. Marianne and Mimi was who greeted me upon my arrival and these ladies sure know a thing about southern hospitality. I felt like family and I knew them forever. The other lady at the front (I didn't get her name) but had a very dark burgundy color hair was so sweet and helpful. The breakfast prep lady as well. If I don't have to come back down for family matters I just want to come back just because
Friends_and_family Family
10/10
Exceptional
19 Jul 2025
Lynda
We were very impressed with Best Western Plus! Very clean& quiet.
I gave 4 stars because the bed was too soft, as well as the pillows. Nowadays most use memory foam mattresses and pillows. Made sleeping difficult.
The room was very humid & AC would come on frequently but as soon as it stopped, it would feel muggy. Just to note it was 90 degrees or more with high humidity outside!!
Overall our stay was very pleasant but please get foam bedding, before our next visit.
Leisure Partner
10/10
Exceptional
18 May 2025
chad
We have stayed at this hotel before. Clean, respectful, friendly staff. Would highly recommend.
Business Family
8/10
Excellent
10 Oct 2024
Cathlin
It was a good place to stay
Leisure Partner
8/10
Excellent
22 Sep 2024
Keith
My stay was good. No issues,which was nice.
Grainy counter staff was really nice and very friendly.
Leisure Friends
8/10
Excellent
07 Sep 2024
Cleveland
I would stay again
Business Self
10/10
Exceptional
28 Jul 2024
Verified traveler

Highly recommended

Incredible service. Highly recommend.
Friends_and_family Family
10/10
Exceptional
25 Jul 2024
Megan
Room 117. No hot water in the shower & it stormed so bad that the rain was pouring in from the window.
Partner
10/10
Exceptional
22 Jul 2024
Megan

I loved the front desk energy!!

Check in was a breeze & the receptionist was absolutely the highlight from checking in to checking out. I was absolutely amazed at her bubbly personality & the willing to go above & beyond to solve any issues.
Partner
6/10
Pleasant
18 Jul 2024
John
The only issue i have. The rooms are very dated. I had to visit the chiropractor after sleeping on that mattress for 2 days.
Friends_and_family Family
6/10
Pleasant
01 Jul 2024
Diane

Betty birthday trip

Staff was very friendly. Outdoor pool was closed, probably because the water was very cloudy. First floor smelled of pot smoking. Hotel is old and needs upgrading. Usual hotel breakfast. Small town, but numerous choices for dining.
Friends_and_family Family
10/10
Exceptional
25 Jun 2024
Cindy
Front desk person was very cordial and check in was quick and easy. Breakfast included is a definite plus.
Leisure Partner
10/10
Exceptional
23 Jun 2024
Glen
Excellent. Will be back
10/10
Exceptional
22 Jun 2024
Angela
Room was clean and bed was good and kids enjoyed the breakfast waffles and cheese egg omelette
Leisure Family
8/10
Excellent
12 Jun 2024
Jonika
Front desk was very nice
Business_and_leisure Partner
6/10
Pleasant
31 May 2024
Verified traveler
Desk Clerk was exceptionally friendly. No wait to check in. Bed was comfortable. However, saw two hairs in the shower and the lamps/clocks on the nightstands were dusty and found someone else’s Frappuccino in our refrigerator. So all in all, it would’ve been a good stay except for the cleanliness of the room. Probably don’t have enough help like the rest of the country.
Partner
6/10
Pleasant
30 May 2024
Verified traveler
Desk Clerk was exceptionally friendly. No wait to check in. Bed was comfortable. However, saw two hairs in the shower and the lamps/clocks on the nightstands were dusty and found someone else’s Frappuccino in our refrigerator. So all in all, it would’ve been a good stay except for the cleanliness of the room. Probably don’t have enough help like the rest of the country.
Partner
2/10
Poor
27 May 2024
FELICIA
When I pulled up I was very concerned for my safety. My boyfriend and I was near the stairway and backdoor. I was loud all night long, we couldn't even sleep. There was people staying outside our window talking ALL NIGHT LONG!
Leisure Partner
10/10
Exceptional
27 May 2024
Lanelle
Right off freeway staff was so nice. Plenty to eat
Leisure Family_with_children
8/10
Excellent
25 May 2024
Sandra
Our family slept in a very comfortable and spacious room with multiple beds.
10/10
Exceptional
12 May 2024
latriell
Nice property descent breakfast and very comfortable room but most best Western I've stayed at are
Business_and_leisure Self
10/10
Exceptional
10 May 2024
Monica

Clean and firendly

The staff was very friendly and the room was very clean.
Self
10/10
Exceptional
10 May 2024
John
Our Front desk person, Marion Kenzie went above and beyond to make our stay pleasurable
Business_and_leisure Friends
10/10
Exceptional
07 May 2024
David
This place was fantastic especially for the price. Large room, clean comfortable bed, great breakfast, friendly service. Best value I ever experienced.
Self
2/10
Poor
06 May 2024
Kirey
Had a bag stolen at breakfast. Worst possible outcome.
Partner
8/10
Excellent
02 May 2024
Jessica
Could use a spruce up but on the whole, clean and comfortable. Breakfast was plentiful.
Leisure Family
10/10
Exceptional
28 Apr 2024
Sylvie

Plaisant stay

The personal was very friendly cordially
Partner
10/10
Exceptional
27 Apr 2024
Sonia
I stood in the same room on 2 different occasions 4/13 and 4/20 and both times the service was great. I had a room that fit 8 people with 3 king beds and a sofa bed, my family and I loved it. One of the days the sofa bed would not open so we couldn't use it, I informed the receptionist upon check out and she said she would fix it. I booked the same room for the following weekend and it was fixed 😊. Breakfast was good, the only thing I would recommend for them to do it's to change the variety for the breakfast because it appears that they do the same thing every day. Other than that everything was excellent.
Leisure Family_with_children
8/10
Excellent
20 Apr 2024
Irma Jean
Check in was awesome and the property is convenient to shopping. I've stayed here several times when visiting family nearby.
Leisure
8/10
Excellent
07 Apr 2024
Luis
Excellent service
10/10
Exceptional
03 Apr 2024
Suzan
Stayed overnight on trip south. A little dated in areas. Christy at front desk was great. Will stay here again.
Leisure Partner
10/10
Exceptional
09 Mar 2024
Abrianna
Very clean and quiet hotel. All staff members we interacted with were very friendly. There were a decent amount of options for the continental breakfast.
10/10
Exceptional
02 Mar 2024
Yasmine
This stay was very excellent. It was nice and cozy and felt just like home , Thankyou all for having me I’ll be back soon
10/10
Exceptional
10 Feb 2024
Michelle
I stay here often and every time I stay, everything is great! Front desk girls are soo nice and always accommodating if needed!
Self
6/10
Pleasant
31 Jan 2024
Derek W
It's showing its age.
Good thing carpets are being changed.
If the plumbing is updated it will be back to standard
Business Self
10/10
Exceptional
28 Jan 2024
Devon'te
ROOM SIZE
4/10
Poor
13 Jan 2024
Ellen

Construction zone!!!

The girl at the desk was excellent. She was super friendly, and could not of been more helpful. The beds were comfortable and the room was clean enough. Karen was here with a construction going on which we were not aware of prior to checking in. Someone was hammering in the room next-door to us and it went on for at least an hour or so. The next morning by 8 o’clock they were sawing in the room. The toilet was also backed up. By the time we realized it, we did not want the hassle of moving to another room. So it was our own fault that this became a problem.
Partner
10/10
Exceptional
30 Dec 2023
Cornelius
Hostess was fully of energy and kind.
Leisure Family_with_children
8/10
Excellent
29 Nov 2023
William
Short but good stay. If im in the area again ill choose here for my stay
10/10
Exceptional
22 Nov 2023
Cheri
Rooms were clean & nice. Hallways were a mess.
Leisure Family
4/10
Poor
13 Nov 2023
Alex
Cleanliness
Business Self
10/10
Exceptional
13 Nov 2023
Stan
Convenient and safe
Leisure Friends
6/10
Pleasant
10 Nov 2023
Jessica
The door to my room wouldn't lock properly. The breakfast was ok. Could have been better. And no one cleaned my room or brought clean towels. WasnI supposed to ask. Never had to be before.
Business_and_leisure Partner
10/10
Exceptional
09 Nov 2023
Anne
The staff were welcoming and efficient. The property was very well lit and the room was super clean. Big repeat!
Business_and_leisure Self
6/10
Pleasant
09 Nov 2023
Csaba
I need a printed invoice and they are not able to provide.
TV channels were ok, but hotel feels old.
It was good that they had an available room though. :-)
Business Self
10/10
Exceptional
05 Nov 2023
Lereatha
Nice clean room
Partner
10/10
Exceptional
16 Oct 2023
STANLEY
Very Nice place to stay and the people were fantastic.
Leisure Family
10/10
Exceptional
16 Oct 2023
Charlene
Clean, comfortable beds, great staff.
Leisure Family
6/10
Pleasant
09 Oct 2023
Norma
The room wasn’t as clean as should’ve been. You could hear your neighbors thru the walls.

The receptionist was very nice. The lady who fixed the breakfast was nice and the food was pretty good.
Leisure Family
8/10
Excellent
08 Oct 2023
Erika

Comfy

Great beds very comfy.
Partner
10/10
Exceptional
30 Sep 2023
Ann
Staff has been very helpful
Leisure Self
8/10
Excellent
29 Sep 2023
DEBORAH

average

It was OK. we requested walk-in shower, but got a tub. Room was on interstate side with lots of traffic noise, and directly across from snacks & ice machine - more noise! Otherwise room and bed was comfortable.
Partner
8/10
Excellent
23 Sep 2023
Steve
Property was clean. Room was nice and mattress.Comfortable. We were on the first floor near the ice machine which was not enclosed so we heard multiple times someone getting ice. Also, the ceiling is not well insulated for sound so we heard people walking around much of the night. Not their fault just poor design. Otherwise the place was nice and breakfast was very good
Leisure Partner
8/10
Excellent
15 Sep 2023
Mary
It was a pleasant stay. We only stayed one night and left early the next morning. The room was clean but the bath towels seemed old and should be replaced. The breakfast was not to our liking although the dining area was very nicely set up.
Partner
8/10
Excellent
08 Sep 2023
Jaylene
.
Business Self
6/10
Pleasant
06 Sep 2023
Verified traveler

Not the Best

The front desk employees were terrific! So accommodating and pleasant. As for the room: did not like where the sink was located. It gives you no privacy. The floor was dirty. Was left with a quarter of a role of toilet paper on the holder from the previous renters and one new one. The toilet paper holder was filthy. I kept the roll out. I informed the front desk that the corner of the mirror over the sink had a huge crack. The shower curtain rod was bent so the shower curtain wouldn’t stay in place. Unfortunately, Best Western Plus was not the best and I will not stay here again.
Friends_and_family Family
10/10
Exceptional
04 Sep 2023
Cristian
Everything is fine 🙂
Leisure Family
10/10
Exceptional
04 Sep 2023
Terry
Nice place very convenient
10/10
Exceptional
26 Aug 2023
Melissa
Very clean, easy check in, and extremely friendly front desk staff!
Leisure Partner
2/10
Poor
21 Aug 2023
Lorne Paul
Room was full of mold and roaches
Business Self
10/10
Exceptional
19 Aug 2023
Irma Jean
Property staff was/is awesome!
Business_and_leisure Family
4/10
Poor
18 Aug 2023
Steven
The facility was lower quality than others I stayed at.
Leisure Partner
6/10
Pleasant
15 Aug 2023
Laquanna
The pool was ok but the bathroom was ceiling leaking.
10/10
Exceptional
29 Jul 2023
David

Good Value

Good Stay
Friends_and_family Family
4/10
Poor
25 Jul 2023
A Charles

Could be better

Hallway rugs stained and dirty.
Vending soda machine had several sold out items. (this was around 11:00pm).
Availability of additional towels was bad
Shower curtain was still wet from cleaning or pervious person that used room.

Breakfast items was good but late in opening on Monday Morning.
Partner
10/10
Exceptional
16 Jul 2023
John
I have been there for the past 5 yrs, except for last year and have seen the vast improvements the new management has done and are continuing to do going forward. The lady that take cares of breakfast is very dedicated to make sure the food is hot and always full. Never ran out of food/supplies
Leisure Self
10/10
Exceptional
15 Jul 2023
santosh
Clean
Leisure Family
8/10
Excellent
15 Jul 2023
Kevin
Nice
Leisure Friends

Location & surroundings

Best Western Plus South Hill Inn
101 Thompson Street, South Hill, United States

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Best Western Plus South Hill Inn

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