BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Surestay Plus By Best Western Susanville
Lassen Volcanic National Park Area - CA · United States
2785 Main StreetView location
8.0/10Excellent1,000 Reviews
Cleanliness8.2/10 8.2
Service8.6/10 8.6
Comfort8.0/10 8.0
Condition7.8/10 7.8
Location6.0/10 6.0
Neighborhood7.8/10 7.8
Value6.0/10 6.0
Amenities7.8/10 7.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Surestay Plus By Best Western Susanville
Located in Susanville, California the SureStay Plus Hotel by Best Western Susanville is the highest ranked hotel in Susanville by multiple agencies. All rooms are equipped with DirecTV, and high-speed Internet. Enjoy a complimentary full hot breakfast and a sparkling outdoor pool. Our lobby is open 24 hours.
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With a stay at Surestay Plus Hotel by Best Western Susanville in Susanville, you'll be a 1-minute walk from Sierra Nevada Conservancy and 7 minutes by foot from Lassen County Superior Court.
This hotel is 0.4 mi (0.7 km) from Lassen County Fairgrounds and 1.3 mi (2.1 km) from Lassen Historical Museum. Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment.
Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and minibars, and you can also request cribs/infant beds (complimentary). Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
11:00 AM
Hotel policies
No elevators
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- The seasonal pool will be open from May to September.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Optional fees
- Pet deposit: USD 75.00 per stay
- Pet fee: USD 20.00 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: USD 15.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Sierra Nevada Conservancy
0.1 km / 0.1 mi
Lassen County Superior Court
0.6 km / 0.4 mi
Lassen County Fairgrounds
0.6 km / 0.4 mi
Roop's Fort
2.3 km / 1.5 mi
Lassen Historical Museum
2.4 km / 1.5 mi
Lassen County Chamber of Commerce
2.4 km / 1.5 mi
Diamond Mountain Casino
3.4 km / 2.1 mi
Susanville Ranch Park
4.1 km / 2.6 mi
Inspiration Point
4.2 km / 2.6 mi
Banner Lassen Medical Center
4.5 km / 2.8 mi
Diamond Mountain Golf Club
11.2 km / 6.9 mi
Eagle Lake
32.1 km / 20 mi
Westwood Museum
37.6 km / 23.4 mi
Westwood Beach
48.9 km / 30.4 mi
Lake Almanor
50 km / 31.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 84
- Number of floors (main building): 2
- Suites: 14
- hotel
- American Express
- MasterCard
- Visa
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 16 more facilities & services
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- Multilingual staffExtra charge
- Air conditioning in public areas
- Terrace
- Luggage roomExtra charge
- Restaurant: 1
- Conference room
- PhotocopierExtra charge
- Business centreExtra charge
- Outdoor freshwater pool
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 28 m²ROO.H6-2Q
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Minibar
- Microwave
- Wheelchair-accessible
- Ironing set
- Cable TV
- Alarm clock
- Wake-up service
Show all 9 amenities
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
Room Accessible-Two Queen Beds
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-2Q
Room amenities
- Hairdryer
- Minibar
- Microwave
- Wheelchair-accessible
- Ironing set
- Cable TV
- Alarm clock
- Wake-up service
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 28 m²ROO.QN-4
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Ironing set
- Cable TV
- Microwave
- Wake-up service
- Wi-fi
- Minibar
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
Room QUEEN SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN-4
Room amenities
- Alarm clock
- Ironing set
- Cable TV
- Microwave
- Wake-up service
- Wi-fi
- Minibar
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 39 m²SUI.KG-4
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
- Wake-up service
- Alarm clock
- Minibar
- Cable TV
- Microwave
- Ironing set
Show all 9 amenities
- Living room: 1
Facilities with extra charge
- Hot tub
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE KING SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-4
Room amenities
- Hairdryer
- Wi-fi
- Wake-up service
- Alarm clock
- Minibar
- Cable TV
- Microwave
- Ironing set
- Living room: 1
Facilities with extra charge
- Hot tub
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-4
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Hairdryer
- Minibar
- Microwave
- Ironing set
- Wake-up service
- Alarm clock
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
Room TWO QUEEN BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q-4
Room amenities
- Wi-fi
- Hairdryer
- Minibar
- Microwave
- Ironing set
- Wake-up service
- Alarm clock
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 39 m²SUI.2Q-4
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Microwave
- Minibar
- Hairdryer
- Ironing set
- Living room: 1
- Alarm clock
- Wake-up service
Show all 9 amenities
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE TWO QUEEN BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-4
Room amenities
- Cable TV
- Microwave
- Minibar
- Hairdryer
- Ironing set
- Living room: 1
- Alarm clock
- Wake-up service
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG-4
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Microwave
- Minibar
- Hairdryer
- Cable TV
- Alarm clock
- Wake-up service
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
Room KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-4
Room amenities
- Ironing set
- Microwave
- Minibar
- Hairdryer
- Cable TV
- Alarm clock
- Wake-up service
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-5
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wake-up service
- Alarm clock
- Cable TV
- Hairdryer
- Minibar
- Microwave
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
Room TWO QUEEN BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q-5
Room amenities
- Wi-fi
- Wake-up service
- Alarm clock
- Cable TV
- Hairdryer
- Minibar
- Microwave
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 39 m²SUI.KG-5
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Wi-fi
- Living room: 1
- Ironing set
- Microwave
- Minibar
- Hairdryer
- Wake-up service
Show all 9 amenities
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-5
Room amenities
- Cable TV
- Wi-fi
- Living room: 1
- Ironing set
- Microwave
- Minibar
- Hairdryer
- Wake-up service
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 39 m²SUI.H6-2Q
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Minibar
- Hairdryer
- Cable TV
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
Show all 10 amenities
- Living room: 1
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE Accessible-Two Queen Beds
Room photos
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Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Room amenities
- Microwave
- Minibar
- Hairdryer
- Cable TV
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Cable TV
- Hairdryer
- Minibar
- Microwave
- Ironing set
- Living room: 1
- Wheelchair-accessible
Show all 10 amenities
- Wi-fi
- Alarm clock
Facilities with extra charge
- Hot tub
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Wake-up service
- Cable TV
- Hairdryer
- Minibar
- Microwave
- Ironing set
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Alarm clock
Facilities with extra charge
- Hot tub
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 BedroomSUI.2Q-NM
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Minibar
- Hairdryer
- Cable TV
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Living room: 1
Show all 10 amenities
- Ironing set
- Microwave
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Room amenities
- Minibar
- Hairdryer
- Cable TV
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- Ironing set
- Microwave
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay Plus By Best Western Susanville
SUITE KING BED WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Surestay Plus By Best Western Susanville
100
reviews shown
William
Staff was nice but the room was not very clean and they left old food in the refrigerator
Jorge
Nice staff, exterior and lot maintained well - room had plastic bottles under the bed. TV didn’t work - likely has not worked for some time. When asked, no effort made to fix over days - that’s just a simple statement of fact. Would have called the front desk to report it, but the room phone was dead as well. Had to call them by cell. Better options exist, price is adjusted up for the nearby Lumberjacks, which is great and fun, but be mindful the menu is severely limited for the hotel guest breakfast program. Room prices are otherwise inflated for what you get - might make sense for a larger family, but if their best room wasn’t well maintained - be ready, you just might not get what you paid for.
Tom
A bit dated, but clean. Appreciate being able to park in front of my own room. Could see daylight through the closed door, so not sure how drafty in the winter. Breakfast at next door restaurant very good - voucher available.
Kathy
The room was clean, parking was ample, and the breakfast was at the restaurant next door, and very good.
Mona
Our stopover on the way to NV so we've stayed here many times.
Rooms are clean, beds could use replacing in some rooms. The vouchers for breakfast at the restaurant in the front parking area makes it worth staying here for sure
Rooms are clean, beds could use replacing in some rooms. The vouchers for breakfast at the restaurant in the front parking area makes it worth staying here for sure
Cathy
For the cost of the night we expected a nicer room and we could hear the upstairs folks. It was over $200 with few amenities.
Clinton
The breakfast vouchers for the Lumberjack cafe were so awesome. We enjoyed the room and the location is great.
Cameron
Maid ponding on door at 8;20 was unexceptable. Otherwise good stay
Nice breakfast next door
Front desk staff wonderful
Nice breakfast next door
Front desk staff wonderful
Kerry
Cleanliness, parking
Jeff
Quick stop on the way home. The breakfast voucher for the restaurant was a nice surprise. Clean room, good breakfast
Steven
Nice rooms. Clean and well stocked. Pretty noisy with people talking loudly right outside our door at 6 a.m. Could here kids running around in the room above us.
Joane
The bed was comfy and everything was bright and clean. The staff was amazing! Not to mention the lumberjack restaurant was in the same parking lot. Delicious food.
Debra
The upgraded room wasn't really, the bathroom was dirty, and well, there were no extra towels, Front Desk was busy cause there was only her, and she kept having to walk to housekeeping. I went in to ask for more towels 3 times and all three times the sign was at the front saying back in 5........yikes
Hiliary
Terrible.
kim
The air conditioner is very loud. I had to turn off. Otherwise great place to stay.
Kevin
Great accomodations
Angela
We have stayed here a few times. The room this time was old and in need of a refresh.
Pablo
Good place to stay. Beds were comfortable enough and hot water was hot enough. Close to all the activities in the area. Breakfast was an added bonus! Would stay again. Price was fair as well.
Angela
Front desk was so friendly and kind.
Jerry
Was one of the best experiences we have ever had at a motel thank you
John
Great service
John
The young lady that checked us in was great!
The room was clean, the hotel is nice. Definitely staying here again
The room was clean, the hotel is nice. Definitely staying here again
Spencer
We didn't have time for breakfast, the place was clean pretty quiet actually and the room was spacious
Mona
Breakfast is good because they givw you vouchers for the restaurant next door! We stay here often on our way to NV and the hotel needs some upkeep but its always clean and has a big parking lot which is great since we're usually pulling a cargo trailer
JASON
The front desk ladies were both extremely friendly and helpful. The room was adequate. The bed was comfortable enough. Lumberjack cafe breakfast next door was delicious and they had friendly staff as well. The window in the bathroom must not have been sealed well because it was like 20 degrees in there. I would stay again.
Mona
Okay as usual. This room looked more worn down than others we have stayed in here. The bed needed replacing, a pit in the middle of it. Front desk was very nice.
Phillip
the stay was nece, will stay there in the future.
Abdallah
Clean room with good layout. Wonderful staff. Very good breakfast arrangement.
Stacy
I rented the room specifically for the jet tub. I didn't check in till 1 am, I had just gotten off work. I went to use the jet tub and I had no hot water. In fact not even warm water. I went to call the office on the phone in room and there was no cord plugged to it. I went to the office and he said naintance would be there around 9. Come to find out there had not been hot water on that side for awhile. I rented for 2 days. The 11th and 12th to be check out on 13th. I asked for a refund and they originally said they would take 37.00 off then finally said 60.00. At 3 on the next day they finally put me in another room of course with no jet tub
Patrice
Staff courteous. However the room was not very clean. Shower was in very bad shape. We've stayed here a couple times before. This will be our last.
Angela
The rooms are old, but for the price, a fine place to stay.
Michele
Shower hot and good size fresh towels. Good sized rooms. Beds comfortable. Breakfast cooked to order.
Kevin
Great place. Bed was awesome
Michelle
When I checked in I was told I paid up to Sunday but the Manager refunded us a night without telling us and then we had to pay one more night causing a lot of stress
ANHELICA
Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
Steven
People ran up and down in front of our room at 3:20 in the morning.
Tom
Nice large clean rooms. Check-in was great, and the Staff was very helpful!
Claudia
We had a late check in. Desk clerk was sooo nice checking be in quickly so we could get to our room and warm up as it was very cold. Complimentary breakfast was great with partnering lumberjacks restaurant.
Justina
Staff was welcoming and made it quick and easy while also being super nice and friendly. The room was clean and supplied what I did not bring, such a relief. Would recommended and would stay again.
Alejandra
Clean room. Staff was friendly
Madge
Definitely an older hotel with smallish rooms. However has been updated. Check in and check out clerks were fantastic
Vincent
The staff was nice and we were able to get checked in early. It was clean and quite.
David
No coffee pods in room on the second night, body wash pump bottle was empty.
Triston
Staff was nice. A little roadnoise
Charles
Cat friendly
tina
Thumbs up!
Rebecca
Right off the freeway
Julie
Very dated rooms catering to a LOT of construction workers vs families. Thin walls. Squeaky bed. Rough around the edges. Not very comfortable as a solo female traveler.
Nancy
Clean,friendly easy check in
Oliva
Just fine
Cristin
Room clean but hotel is old, very thin walls and floors. Heard everything around us. Not the hotels fault but other clientele loud, leaving trucks idling at 6 am.
Leslie
Nice motel with fridge and microwave
Breakfast was a voucher for Lumberjack’s restaurant next door which was top notch
Went there for dinner and that was great
Breakfast was a voucher for Lumberjack’s restaurant next door which was top notch
Went there for dinner and that was great
Jerry
Clean/pet friendly/ near grocery and drug store/ convenient location/priced reasonably with great quality
Carrie
It was clean and comfortable.
Debra
Debra from the Smokies
Room was clean and spacious. Close proximity to eateries. Can be walkable. Staff wonderful. Great breakfast. Would stay again
Larry
The staff were friendly, the room was clean,
Not like staying in an upscale hotel but good value for the price..
There breakfast is great as they give you a voucher for the restaurant next door..
Not like staying in an upscale hotel but good value for the price..
There breakfast is great as they give you a voucher for the restaurant next door..
Janet L
Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
James
The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
Robin
We needed a room that was handicap accessible. It was perfect for our needs.
Mark
Plus: Staff checked me in early before check in time.
Plus: Bed was comfortable with great pillows
Minus: Bathroom needs work - towels were substandard, shower hot water was lukewarm after waiting several minutes to warm up, tub didn’t drain and had standing water in it hours later.
Plus: Bed was comfortable with great pillows
Minus: Bathroom needs work - towels were substandard, shower hot water was lukewarm after waiting several minutes to warm up, tub didn’t drain and had standing water in it hours later.
Janice
The bedding was nice and clean. The bed was too soft
Kimberly
Rooms were very nice and beds were comfortable!
Dennis
This motel is dirty and needs updated. The walls are filthy the bathroom had hair on the wall. I would not stay here again.
They charged me twice.
They charged me twice.
Keyur
Worth the price.
Stephanie
We had bugs in our room around the door frame, windows and randomly on the walls. It needed some updating in the bathroom
Pamela
Restaurant next door had good food for a decent price.
Emilie
Great and easy check in
Matthew
Everything in the room was great in terms of cleanliness with the exception of the carpet. Just walking in the room barefoot, our daughter’s feet were completely black. Staff were also great with getting us in the room 1 hour early!
Marianne
Fantastic motel!
A fantastic hotel, far enough off the main highway to be quiet, so clean, all the appliances were new and worked well, big fluffy towels, the staff were so warm and helpful, the pool was really nice with big fluffy towels to wrap into afterwards, I give this hotel a five plus!!
Dorothy
It was ok but not up
To Best Western standards
To Best Western standards
Steve
Breakfast is at the restaurant that abuts the property. You just go to office and they give you a voucher
Kevin
Great stay !
Great stay !
Alisa
We were able to walk to the fairgrounds for a concert. Good location.
Ricky
Excellent breakfast,pool was half inside and out and hot tub was great. The staff was warm and welcoming!
Kris
This was a good place. We liked the breakfast at the restaurant next door. It would have been nice to know that the breakfast was restaurant vouchers instead of self-serve continental breakfast so we could have planned our time better.
Verified traveler
Yay!
Breakfast included is for the Lumberjack restaurant across the way and it's great! Rooms are clean.Beds are a little soft for me but overall a great stay and will return!
Jenna
Staff was pleasant, room smelled like mold but went away while the window was open. The big problem is they charged us for the room even though we paid through Expedia. I was told they were fixing it but it hasn’t been fixed yet.
Sarah
The floors and walls/doors were noticeable dirty, and the toilet wasn’t cleaned with hair on it. The sheets were stained and leftover food from previous occupant was in the fridge. The air conditioner was also incredibly loud.
Nanette
Lousy stay at surestay plus.
A dump. Chairs dirty, hair dryer broken, dirty outside, food was terrible. They serve a “special” menu for guests not the regular menu. One of the staff said don’t eat the meals with vouchers, pay and order off regular menu,much better
Alicia
free breakfast voucher was the best part, otherwise kind of a dump but what do you expect for the price?
Elizabeth
Great value hotel
Very helpful friendly staff. A good complimentary breakfast at Lumberjack diner next door, but beware of ording anything extra, an order of toast was $4. A lot for 2 small pieces of toast with a smear of butter.
Joseph
Great complementary breakfast at Lumberjack’s in the same parking lot. Great staff at hotel & restaurant.
Jen
The entire town is run down . There was trash all over the parking lot and It looked like the maintenance guy forgot to put all those tools away because there was stuff all around the maintenance building. The room was pretty nice I have to say. The bed was very comfortable and it was quiet. We got a good nights rest.
Thorleif
It’s ok to stay for a night.
Andrea
A place to rest your head
This Surestay was middle of the road at best. The staff was the highlight (they were all wonderful!). Susanville is a typical NorCal rural town. Everything you need is within a 5-minute drive. We just needed a place to rest between Nevada and Oregon. We chose this motel because it included breakfast and a pool (not one or the other). After 9 hours of driving in the heat we were looking forward to the pool (and to burn off two kids’ energy), but were very disappointed when we arrived. The pool was brown and full of debris and was in the midst of being drained. I guess the good news is they are working on it? At least that would be my hope. The room was fine. Clean. They are working on cosmetic updates: LVP flooring, new mattresses and linens, large TVs. Breakfast at Lumberjacks was nice. Better than continental fare. You order from a menu with three options starting at 7am.
Rachel
I don’t understand the good reviews. Our hotel room was noisy, the a/c was incredibly loud and woke us up every time it switched on. The area is not good. The only bright spot was the breakfast- but because you’re from the hotel you get poor service at the restaurant. I won’t return.
DAVID
Na
Debbie
Nice place!
Kathy
The hotel is very run-down. There was mold in the bathtub. The pool, right outside our door was stagnant and unuseable.
The only good thing was the free breakfast at the restsurant next door.
The only good thing was the free breakfast at the restsurant next door.
Kathleen
This property is rundown and poorly maintained. The bathroom was representative--tub drains slowly, tub floor is slippery, the shampoo and conditioner receptacles on the wall were empty. The property grounds are also dirty and noisy.
Scot
This place needs some work. At the price we paid, we got ripped off. The grounds look like they need a pressure washer for at least a few days, then a deep scrub… Rooms look put together by a thrift shop manager.
Teresa
Room was clean, large and convenient. Though it’s assessable, the soap , towel's, sink, additional security lock, handheld shower and bathroom mirror are all above the reach of anyone in a wheelchair. Also, our room had some type of air freshener that was a strong odor of maple syrup. After a while, it was a little overwhelming. The price was fair but far from what we would expect from a Best Western facility.
Becky
Great place with clean and spacious rooms. Also has a really good restaurant next door
Dan
This facility certainly works for a stay of a night or two, but could use some updating and deodorizing in the rooms.
Dorothy
Excellent. Love great customer service. Breakfast us the restaurant next door.
wallace
check in was smooth with no complications. the Hotel was full but my reservation was secured.
Steven
This property needs some repair,parking lot flower beds have been let go. It gets the job done. Cleanliness of the room seem to be good.
Gavin
On a 6 day trip, this was by far the most comfortable bed. Absolutely amazing. I slept like a rock because it was quiet and safe in the surrounding area. The complementary breakfast at Lumberjacks restaurant hit the spot. Overall, a really great experience.
Verified traveler
Great
Met all needs and friendly
DJ
Reserved 2 rooms, first room was deadbolted from the inside so we couldn't even get in almost as if someone was still in the room had to go back to the office to just have to move room because they had no staff to even check the room. The second room was dirty and old and the TV didn't work so I call the front desk and nobody even answered so I had to change all the HDMI cables around to get the TV to work. Next day we get back and can't get into the new first room so had to go all the way back to the office to get the key card updated again.
Location & surroundings
Surestay Plus By Best Western Susanville
2785 Main Street, Susanville, United States
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Surestay Plus By Best Western Susanville
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