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Best Western Dunkirk & Fredonia Inn

Buffalo - NY · United States

3912 Vineyard DriveView location

7.8/10Very good1,004 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort7.6/107.6
Condition7.8/107.8
Location8.4/108.4
Neighborhood8.2/108.2
Quality4.0/104.0
Value6.6/106.6
Amenities7.8/107.8
See all ratings
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Dunkirk & Fredonia Inn

This Dunkirk, NY hotel offers clean, luxuriously appointed rooms at an affordable price, conveniently located near Lake Erie, Lily Dale, Nestle Purina, and SUNY Fredonia.

Situated just off Interstate 90, the hotel is a short drive from Point Gratiot, Amish Country, local vineyards, and the Buffalo Niagara International Airport (25 miles). Business travelers appreciate the proximity to Nestle Purina, Carriage House, COTT, and Fieldbrook Farms.

Guests can enjoy the hotel's indoor heated pool and hot tub, business center, and 24-hour beverage and fruit bar. Each spacious room features high-speed internet access, a flat-panel TV with cable and HBO, a refrigerator, desk, coffee maker, and complimentary weekday copies of USA Today.

Wake up refreshed and enjoy a complimentary continental breakfast each morning. For an affordable Dunkirk getaway, book your stay at the Best Western Dunkirk & Fredonia Inn today!

Read more about this hotelShow less

With a stay at Best Western Dunkirk & Fredonia Inn in Dunkirk, you'll be within a 5-minute drive of Lake Erie and State University of New York at Fredonia.

This hotel is 1.6 mi (2.5 km) from Rockefeller Arts Center and 2.2 mi (3.5 km) from Darwin R. Barker Historical Museum. Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 20.00 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

State University of New York at Fredonia 2.2 km / 1.4 mi
Rockefeller Arts Center 2.5 km / 1.6 mi
Dunkirk Historical Museum 4 km / 2.5 mi
Fredonia Opera House 4 km / 2.5 mi
Darwin R. Barker Historical Museum 4.1 km / 2.6 mi
Lana's The Little House 4.2 km / 2.6 mi
Blessed Mary Angela Parish 4.8 km / 3 mi
Chadwick Bay 4.8 km / 3 mi
Woodbury Vineyards 4.9 km / 3.1 mi
Lake Erie 4.2 km / 2.6 mi
Point Gratiot Park 6.1 km / 3.8 mi
Dunkirk Lighthouse and Veterans Park Museum 6.7 km / 4.1 mi
Hillview Golf Course 6.9 km / 4.3 mi
Shorewood Country Club 10.2 km / 6.3 mi
Merritt Estate Winery 11.6 km / 7.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 61
  • Number of floors (main building): 2
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 10 more facilities & services
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Luggage roomExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 30 m²ROO.NM-3
    Room NON SMOKINGPhoto unavailable3 photos

    Best Western Dunkirk & Fredonia Inn

    Room NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-3

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 30 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable3 photos

    Best Western Dunkirk & Fredonia Inn

    Room NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDS NON SMOKINGRoom • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²ROO.2D-NM
    Room TWO DOUBLE BEDS NON SMOKINGPhoto unavailable3 photos

    Best Western Dunkirk & Fredonia Inn

    Room TWO DOUBLE BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-NM

    Room amenities

    • Direct dial telephone
    • Radio
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Internet access
    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 30 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable4 photos

    Best Western Dunkirk & Fredonia Inn

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Direct dial telephone
    • Radio
    • Ironing set
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Hot tub
    • Hairdryer
    • Internet access
    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 30 m²ROO.NM
    Room NON SMOKINGPhoto unavailable5 photos

    Best Western Dunkirk & Fredonia Inn

    Room NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio

    Facilities with extra charge

    • Internet access
    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 30 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable3 photos

    Best Western Dunkirk & Fredonia Inn

    Room KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Radio
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Direct dial telephone
    • Hairdryer
    • Ironing set

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Dunkirk & Fredonia Inn

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Dunkirk & Fredonia Inn

7.8
Very good
1,004 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
8.4 /10
Neighborhood
8.2 /10
Quality
4.0 /10
Value
6.6 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Bridgett
We were greeted by a very friendly man. Checking in and out went great! Our room was clean. For the price I definitely was happy with our stay.
Friends_and_family Family
2/10
Poor
05 Jul 2026
Rob
Unfortunately, the photos where misleading. This isnt a nice or clean hotel.
6/10
Pleasant
05 Jul 2026
Jason
Overpriced for what it is.
Friends_and_family Family
8/10
Excellent
02 Jul 2026
Lisa
Clean room, Nice bathroom and shower.
However, the breakfast had much to be desired. The choices of food were very limited. The only hot food option was a Jimmy Dean Breakfast sandwich with some of the worst sausage I've ever eaten.
Not a good start to our day.
Partner
6/10
Pleasant
29 Jun 2026
Kerry
Room smelt like cigarettes and dog hair all over dresser. Fridge still had someone else’s food in it. Plenty of towels and quite though. Breakfast was ok nothing special
Partner
4/10
Poor
24 Jun 2026
Tiffany
First: The pet room smelled of STRONG vinegar. Then, the front desk approved a late check out at breakfast for my wife because we arrived in middle of the night and I got a call from someone grumpy saying they guess they would “let” us leave late—so who knows what happened there. It was weird, the smell was overwhelming, and it had rotten crusty ice cream in the freezer.
Family_with_children
2/10
Poor
22 Jun 2026
Sarah
I booked this property knowing that it may be a little old / dated, but we needed a place to stay so we snagged it, even though it was very overpriced.

At check in, the receptionist seemed annoyed that we were there. But we shrugged it off and moved on. When we checked into the room, I was shocked at how dirty the room was. The bed had a huge obvious stain on the middle of the comforter. That caused me to check the rest of the bed and I found food crumbs, and a fingernail on the edge of the mattress. The tv had boogers or something else smeared on it and the bathroom smelled like mold at and there was water dripping from the valve.

I went to the front desk to discuss the issues. I was kind, and said “hey I don’t want to be any trouble, but we have some issues with the room…” I outlined the problems, the receptionist stared at me blankly, and said she doesn’t know if she has any clean blankets to give me, I asked about a different room she said she had none- I overheard at least 3 calls where she shared there were many rooms available. She didn’t even offer an apology or anything regarding the state of the room. Didn’t seem to care. I asked if we would be charged if we left, she said no so we left. It’s just not worth the money to stay somewhere that dirty.
Partner
8/10
Excellent
20 Jun 2026
Judith
Excellent breakfast; pleasant stay, my third time in 3 years around this time.
Family
10/10
Exceptional
13 Jun 2026
Shari
Good hotel for price
4/10
Poor
28 May 2026
Susan
We had a room with 2 beds. One of the beds, you could feel the springs through the mattress. The bathroom smelled mildewy. The breakfast was mostly pre-packaged items that were not very tasty. It was not a very pleasant experience. The staff was friendly and helpful.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Suleika
Love it
6/10
Pleasant
20 May 2026
Christie
My room wasn’t cleaned once while I was there or offered clean towels. The body wash was empty and cleaning supplies were left in the room. Breakfast supplies were limited on days as they might have run out of fresh fruit. You will have peeled eggs in the fridge for people to take but you have packaged breakfast sandwiches and call that a meal. The rooms are noisy no matter what because the highway is close so you hear a lot of vehicle noise no matter where the room is located.
Self
8/10
Excellent
19 May 2026
TRINA
Room was clean but never came to check on us afterwards. No trash taken out no clean towels. Hot tub didn’t work at all. Keys kept stop working
Family_with_children
8/10
Excellent
19 May 2026
Christine
The room was clean, the staff was friendly. Didn't get a chance to go in the pool but it looked nice. Would have liked a few more fresh hot options for breakfast but I love the strawberries and whip cream. Would definitely stay again.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Pat
the room was great - staff very nice - breakfast ok - hot tub was not working
Family
6/10
Pleasant
16 May 2026
Raul
Hotel good clean good service the only thing was the beds you can feel springs
4/10
Poor
14 May 2026
Sarah
This property is very close to the highway and traffic noise was an issue for us.
The curtains in the room had holes in them. Hallway carpeting clearly needed vacuuming.
10/10
Exceptional
12 May 2026
Dominic
The rooms were very clean and the hotel staff was very friendly. Would definitely stay there again.
Self
10/10
Exceptional
10 May 2026
Mark
Very practical stay for a couple overnights. Probably not what would be considered a vacation destination, but the rooms were clean and quiet. The staff was very helpful.
Self
6/10
Pleasant
06 May 2026
Karma
Well the hot tub never seems to be working. The beds are like sleeping in plywood. The breakfast is definitely to go and the coffee is instant 😝. I travel to Dunkirk frequently and will not be staying here again
Friends_and_family Family
2/10
Poor
05 May 2026
Timothy
this hotel is a rip off, beds that were on springs, window covering were falling off, dirty chair and shower dripped all night
Self
10/10
Exceptional
23 Mar 2026
David
My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered.
Family
8/10
Excellent
01 Mar 2026
Robert
Very nice place
4/10
Poor
13 Feb 2026
Frandy
ice around side and rear entances. Mediocre breakfast. Overpriced for what it is. Toilet had been used (explosive diarrhea) and not mcleaned.
Leisure Partner
4/10
Poor
11 Feb 2026
Nancy
Shower didn't work and was told because I booked through Expedia, nothing to be done. Offered me a shower elsewhere but I was already dressed. Very unhappy
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
charlene
Staff was courteous. Room was great
Leisure
10/10
Exceptional
20 Jan 2026
Sean
Nicole at front desk was wonderful, personable and accommodating.
10/10
Exceptional
18 Jan 2026
Kristyn
All of it was amazing like last time
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Jody
Clean
Courteous staff
Leisure Self
8/10
Excellent
25 Dec 2025
William
Staff was friendly and welcoming
Leisure Partner
8/10
Excellent
25 Dec 2025
William
Staff was warm and welcoming.
Leisure Partner
10/10
Exceptional
17 Dec 2025
Nancy
Clean, courteous
Leisure Self
10/10
Exceptional
06 Dec 2025
Gerald
Clean room . Good heat. Good breakfast.
Leisure Self
8/10
Excellent
28 Nov 2025
Michael
Rooms were very clean and staff was very helpful and friendly.
Leisure Family
10/10
Exceptional
23 Nov 2025
Jeannie
Food was soggy
4/10
Poor
16 Nov 2025
Alyssa
Very friendly staff. Clean linens! There was gunk on the walls and desk. It was very odd that I had to sign a pool waiver when I had zero intention of swimming.
8/10
Excellent
14 Nov 2025
Jacqueline
Everything was very nice!
Family
4/10
Poor
13 Nov 2025
Shahram
Ignoring receptionist at the front desk on November 12&13 morning . (Same person)
Business
6/10
Pleasant
09 Nov 2025
Alicia
Shower didn’t appear to have been cleaned prior to our stay.
Partner
8/10
Excellent
09 Nov 2025
Leah
It was nice. No complaints
Leisure Partner
8/10
Excellent
08 Nov 2025
Barbara
The motel just seems tired. But it was fine overall.
10/10
Exceptional
03 Nov 2025
Megan
Check-in was flawless and the room was very clean and comfortable.
Leisure Family
10/10
Exceptional
03 Nov 2025
Alex
This is the best place to stay in the area. Free Cookies! Very clean and the staff was extremely helpful.
Business_and_leisure Self
2/10
Poor
01 Nov 2025
Paul
The beds were terrible. It was like sleeping on rocks.
Leisure Family
10/10
Exceptional
31 Oct 2025
Lilian
Excellent services
Business Friends
10/10
Exceptional
21 Oct 2025
Song Yong
Quiet
6/10
Pleasant
20 Oct 2025
SHERRY
Property location was convenient and exterior of hotel was very well kept. No elevator in hotel was very inconvenient. Hotel room definitely needs upgrade or more renovations. Bathroom door appeared to have rotting wood on the bottom. Beds were very hard to sleep on not comfortable at all
Leisure Family
8/10
Excellent
19 Oct 2025
Brianna
Our stay was only one night and met our expectations, with the exception of the hot tub. We drove 6hrs to get there and intended to soak to relax, but we were informed upon check in that the hot tub \"has been broken for ages.\" Unfortunate, but otherwise our needs were met.
Leisure Family
6/10
Pleasant
18 Oct 2025
Michelle
Rooms were very clean. Beds were extremely uncomfortable. The walls had wallpaper chipped or coming off.
Leisure Family
10/10
Exceptional
14 Oct 2025
Kenneth
Parking was easy
6/10
Pleasant
08 Oct 2025
Dawn
Bed too low, hot tub closed, shabby entrance
Leisure
6/10
Pleasant
03 Oct 2025
Glenn

Needs renovation

The floor was very dirty; the carpet had not received anything but a cursory vacuuming. It is an old hotel and we were told that it is due for remodeling.
Partner
8/10
Excellent
23 Sep 2025
William
Great stay
Leisure Partner
10/10
Exceptional
21 Sep 2025
edward

Nice Hotel Bad Mattresses

Wry nice facility clean and quiet! The only thing I can say is they definitely need new Mattresses they are very hard and uncomfortable!
Partner
4/10
Poor
05 Sep 2025
Jeff
This facility is newer. Our room, a king bed and couch, was on the second floor but there was no elevator. I am a senior with walking issues so I asked for first floor. The room was down graded to a two bed room which was not a problem. The problem was that the room, although newer had some issues. The carpet was fraying and had a cigarette burn. The bed was the most uncomfortable and hard bed that I have ever slept on. Also I reached for the outlet behind the night stand and was dirty with dust and debris.
Partner
10/10
Exceptional
03 Sep 2025
Lilian
Very nice place
10/10
Exceptional
01 Sep 2025
Bethany
The staff was very pleasant bed was not comfortable
10/10
Exceptional
11 Aug 2025
Maureen
Nice hotel. Breakfast was better than expected. They had breakfast sandwiches waffle machines, in addition to the normal
8/10
Excellent
10 Aug 2025
Diana
We liked it is near shopping. Breakfast use to better. Bed was not real comfortable
Leisure Partner
2/10
Poor
10 Aug 2025
Verified traveler

Smelly and uncomfortable

One of the worst hotels I’ve ever stayed at, not worth the $189/ night I paid. I can’t believe it has such good reviews. Yes, the front staff was nice and the room was clean, and it was dated (which doesn’t matter to me). But, the entire hotel had a strong chemical smell, like it was just fumigated or had the carpets chemically cleaned; the smell gave my daughter a horrible headache. Worse yet, the mattresses were cheap and uncomfortable, pokey and noisy with no give or padding. In summary, we stayed here so we could rest on a long road trip, none of us had a good night sleep and we continued on our journey unrefreshed, failing every hotels primary duty.
Friends_and_family Family
4/10
Poor
28 Jul 2025
Brian
In the year 2025 how can there be no elevators? I can’t believe it is legal. Having to carry luggage up a flight of stairs is a huge liability exposure to say the least.
Friends_and_family Family
6/10
Pleasant
25 Jul 2025
Tina
The property was clean but need some updates and repairs, it would be nice to have the complimentary Breakfast last till at least 10:00 am ! When we stripped our beds to check for bugs(a precaution we always take, the mattress had stains ! That was disturbing we flipped it over and remade the bed , pillow left us wanting more support !!!!
Leisure Family
10/10
Exceptional
22 Jul 2025
Nancy
Although this hotel is nothing fancy, the front desk employees were very welcoming, friendly and accommodating. I asked for a quiet room and even though the room was directly over the dining area, I never heard a thing. I thought the bed was going to be too firm, but slept like a baby. Breakfast was the usual buffet, but it’s free so no complaints. The only complaint I have is that they advertised the ability to “cast” premium channels from your phone to the tv but found out the tv wasn’t connected to the internet. Limited channels available otherwise. Would definitely stay here again
Leisure Family
10/10
Exceptional
08 Jul 2025
Gina
.
6/10
Pleasant
30 Jun 2025
Susan
Convenient location; quiet even though next to NY Thruway. No elevator for 2nd floor rooms, only refrig in room, no microwave. Limited breakfast. Carpet dirty; did not appear to have been vacuum between guests.
Leisure Self
10/10
Exceptional
10 Jun 2025
Elizabeth
Our stay was wonderful! My only complaint is that they closed the indoor pool during the thunderstorms, so we were unable to enjoy the pool.
Leisure Partner
10/10
Exceptional
08 Jun 2025
Teresa
We found our room very clean and comfortable and would recommend this hotel. We would stay again if in the area.
Friends_and_family Family
4/10
Poor
20 May 2025
Ronald

Find somewhere else

Pool and hot tub were not in working order and the bed was absolutely horrible
Partner
6/10
Pleasant
11 May 2025
Melissa
The Hot Tub has not worked once in the four years my daughter has been going to the college there. The hotel
Needs an update and some of the staff need a better attitude
Leisure Family
10/10
Exceptional
10 May 2025
SARA

Nice hotel.

We wère disappointed that the pool and hottub were out of order.
Friends_and_family Friends
10/10
Exceptional
06 May 2025
Margaret
A very nice stay. The staff was very friendly and it was great to be so close to stores and restaurants.
10/10
Exceptional
19 Apr 2025
Lori
Room was clean and comfortable. Bed was a bit lumpy but not too bad.
Leisure Family
4/10
Poor
18 Apr 2025
Angela
The person at the time of check in was very friendly and attentive, however the room was dusty and outdated.
Business Family
4/10
Poor
12 Apr 2025
Kemm
Needs updating desperately! Noisy heater. Paper thin walls and doors. No comforts like lotion or extra blankets and pillows. Wait at front desk for receptionist to finish smoke break.
4/10
Poor
31 Mar 2025
Madonna
We loved the area around the hotel everything u could need was all very close by but curb appeal and ease of access to everything could b nicer. The hotel needs many updates. The beds were super uncomfortable. My daughter picked up a towel that she dropped when we 1st arrived and upon picking it up it was filthy like the area hadnt been moped or cleaned in a while. I would never pay the top price for them as it was more motel than it was hotel. We did pay a higher price for convenience of location to a gymnastics meet and for the pool and spa. The hot tub was not working the pool could b better cleaned. The bathroom was small and the tub had little water pressure and drained extremely slow. However, the lady when we checked in was very friendly and welcoming but that was the only staff we seen during our stay. We did not get a chance to try the breakfast as we had 2 leave early for gymnastics meet but it looked delicious with quite the variety. Will not stay again next year when we retun to the area.
Business_and_leisure Partner
10/10
Exceptional
09 Mar 2025
Philip
Very friendly staff. Room was very clean a d more than I expected. Highly recommend staying at this facility. Definitely staying here again.
Leisure Partner
6/10
Pleasant
09 Mar 2025
Jason

Fix the hot tub

The stay was OK, I’m originally from the area so I know the hotel well. my only issue was the amenities ,website clearly states pool and hot tub when I checked in, note on the pool door saying spa was down. I was in the town eight months earlier same note if they’re not gonna fix it they should remove the amenities from the website
Business
2/10
Poor
02 Mar 2025
steven

No hotub, bed horrible

Hot tub is out of order and has been for months now but is amenity on website. It was the reason we chose the hotel.
Mattress on bed was horrible. I could feel the metal from the platform.
Multiple guests also complained about ice on sidewalks even though they had buckets of ice melt by exit doors. I think they expect guests to do it
Partner
10/10
Exceptional
16 Feb 2025
Maria
I had a great stay, the staff were generous and polite and the environment was, quiet, clean and safe
Leisure Partner
6/10
Pleasant
05 Feb 2025
Pamela
It’s okay for a night.
Business Partner
10/10
Exceptional
02 Feb 2025
Monica
.
10/10
Exceptional
01 Feb 2025
Zhihong
All good
10/10
Exceptional
31 Jan 2025
Travis
Nice staff and clean place
Leisure Family
8/10
Excellent
25 Jan 2025
Verified traveler
The bed frames were noisy...not enough to wake anyone up, but enough to find very annoying. The parking lot and driveway could have used a little more plowing/salting.
Friends_and_family Friends
6/10
Pleasant
09 Jan 2025
Keenan
My room did not have a remote for the TV
8/10
Excellent
29 Dec 2024
Paulette

Okay for overnight stay at reasonable price

Dirty worn carpet in stairways. Bathroom cleanliness not up to par. No elevator to get to second floor. Warm breakfast was satisfactory with fresh fruit and yogurt.
Partner
6/10
Pleasant
19 Dec 2024
Bethany

Disappointing but decent

The hotel itself is pretty nice. Was a disappointment to get there and see the hot tub not working. When we went to go swimming the pool area was freezing cold. We asked if it was supposed to be that way and were told no but the owners are the only ones that can adjust the heat.
Partner
8/10
Excellent
30 Nov 2024
David

Best Western Dunkirk NY Snow Job

We didn’t plan on staying at Best Western in Dunkirk NY but were forced to exit I-90 west bound due to closure of freeway due to snow storm. The short notice booking charge for first night was $300.00 CAD and second night $198.00 USD plus tax for an average room.with kingsize bed. Honestly the pricing was ridiculously expensive but no choice due to weather
Partner
10/10
Exceptional
21 Nov 2024
Sharon
Nice for an overnight. Quick stop on and off tollway.
Leisure Family
10/10
Exceptional
10 Nov 2024
Jason

Great stay, fussy grandma at the front desk!!!

Great place to stay, HOWEVER the lady at the front desk chased me into the parking lot fussing about my keys, which were in my room for pickup. Chill out fussy grandma, don't chase guests out to their car in the AM. You were a negative note on a great stay!
Business
6/10
Pleasant
04 Nov 2024
David
I did not find it a good value for the cost. Stained carpets and floors were terrible. Pool was closed. Not a well maintained building.
Leisure Partner
8/10
Excellent
28 Oct 2024
Veronica
The location is great. The Best Western is clean and the facilities are nice. Hot breakfast food is not so great, but overall, we are happy with our stay.
Leisure Family
6/10
Pleasant
28 Oct 2024
John
Needs new bed but other things ok. Staff friendly and helpful.
8/10
Excellent
17 Oct 2024
Dale
Pass on staying again
4/10
Poor
13 Oct 2024
Raylene

Dunkirk

Glad was just a quick overnight stop. Flies all over the bathroom, grubby counter by coffee pot, bed and couch very worn. Bed was like an old hideabed mattress.
Partner
8/10
Excellent
11 Oct 2024
Dean
Nice location and easy to find
Leisure Partner
10/10
Exceptional
29 Sep 2024
Lisa
Front desk staff was top notch! She has a very humorous check in speal, very enjoyable after a 6 1/2hr drive. We need more guest services like her! Pool and Hot Tub with towels. Fresh fruit, granola bars and cookies in lobby at no charge. There is an Applebee's and Tim Hortons right out front of the hotel as is a WellNow Urgent Care. Our visit in and out in 1/2hr. Would stay again without a doubt. They are pet friendly too!!
Leisure Self
10/10
Exceptional
21 Sep 2024
Annette
Nice room! Very clean. Private setting off the main road yet convenient to everything.
Leisure Partner
10/10
Exceptional
21 Sep 2024
Lisa
Very clean staff was very helpful and friendly
Leisure Family
10/10
Exceptional
11 Sep 2024
Dianne
Alejandro at the front desk was super helpful!
Leisure Family

Location & surroundings

Best Western Dunkirk & Fredonia Inn
3912 Vineyard Drive, Dunkirk, United States

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Best Western Dunkirk & Fredonia Inn

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