Name: Best Western Plus Yadkin Valley Inn & Suites
Address: 1713 N.C. Highway 67, Jonesville, 28642, US

8/10

Excellent

26 Jul 2026

Judith

Room has peeling paint and rust in the room. It also has a pet smell. Updating the room would help.

8/10

Excellent

26 Jul 2026

Renee

The staff was very, very nice. The breakfast could not be beat. It was the best free breakfast. I’ve had anywhere. The only problem we had was with housekeeping they didn’t clean at all. They just emptied the garbage and the toilet was not flushing properly, but other than that, it was a nice place.

Family

10/10

Exceptional

25 Jul 2026

WILLIAM

Quiet hotel. Slept very well. Staff was friendly

8/10

Excellent

25 Jul 2026

Christopher

Property was easy on and off the highway and was surrounded by plenty of places to eat. The AC in my room worked halfway but otherwise the room was clean and spacious. I would stay there again.

10/10

Exceptional

23 Jul 2026

Andrew

Was very pleased with our stay.

10/10

Exceptional

19 Jul 2026

Nathaniel

Hotel was very clean and the staff were cheery and helpful. My only complaint was out bed needed to be replaced, we would end up on top of each other in the middle of it as soon as we laid down. It was like a black hole drawing us down into it.

Partner

4/10

Poor

15 Jul 2026

Kelly

PROS: The breakfast was good, convenient location just off the highway.
CONS: booked a king bed pet friendly and was told nothing available. They gave me a two queen room. The room was a pet friendly room but very worn. The doors, walls, ceiling and furniture were damaged, paint peeling, and scratched up. The lamp shade was stained and cracked in several places. The carpet was stained and had an unpleasant smell. Even though it is pet friendly, it should still be maintained to a high standard. This is why a pet fee is charged. Even in the hallway, the carpets were stained and wall paper damaged and peeling. The doors to the outside were not locked. We never needed our card to get into the hotel. The phone was dirty and had a heart drawn on it. I loved nothing about this room or hotel.

Partner

2/10

Poor

09 Jul 2026

Lawrence

We have stayed at numerous Best Western motels over the years. Perhaps this hotel should be classified as a Best Western \"minus.\" We booked this one for a jacuzzi room after visiting some local wineries on June 27. Check-in took over 10 minutes. The air conditioning roared and struggled to keep the room cool. Pool was closed nut not indicated online. Ants crawled all over the table facing the pool as we ate breakfast. Juice machine dispensed pink water and a wet floor was left unattended in the breakfast area. The breakfast attendant was a man with a Teenage Mutant Ninja shirt on, with no uniform or name badge. Bath towels in room were stained.

Upon checking out, Kevin at the front desk didn't ask about our stay; he was told about some of these things anyway, but didn't bother to apologize and acted like he could care less. This is by far the worst Best Western we have ever stayed in. Would not stay here again even if it was free.

Partner

8/10

Excellent

07 Jul 2026

Alise

Nicole was great greeting me and providing information. The breakfast was excellent. I rated good on the room due to there being a slight odor. Not sure if from smoking. The beds, however, were as comfortable as a much more expensive hotel. I had a great night sleep and that was most important.

2/10

Poor

06 Jul 2026

Cathy

I will not stay there again. The smell in the room was horrible. The bed was worn out, when you were sit on it to go almost to the box springs, and the air conditioner made a horrible noise when it would come on, put in all of this together I had just a little over 2 hours sleep. I DON'T recommend.... We chose this place because of the rating and I have no idea how I received the rate and it has received.

Partner

10/10

Exceptional

05 Jul 2026

India

Kevin the Major was very helpful and Friendly. Charlie the maintenance guy is a hard worker he is very helpful. This is a great Hotel

Self

8/10

Excellent

05 Jul 2026

Brandie

Clean stay, about to be redone is what staff said.

Family_with_children

6/10

Pleasant

04 Jul 2026

Sharon

Ice machine on my floor broken. Had to go to another floor to get ice for the cooler.
Breakfast was average.
The reason I give it a “3 stars” is because the side door to the stairs that let you access the entire hotel was unlocked. This made me feel unsafe as a female traveling alone. Anyone could have entered the hotel without a staff member noticing. I purposefully stay in hotels where you have to enter via a lobby. I don’t stay where the room door opens to the outside for safety reasons. If this door was locked or had room key access technology, I would have rated a “4” for the price.

Self

10/10

Exceptional

29 Jun 2026

Michael

clean room comfortable bed good breakfast.

8/10

Excellent

21 Jun 2026

Claudia

The room was clean but the bathroom needs updating. Everything was cracked. The breakfast was very good and the coffee was excellent. The location was very convenient to the highway and towns. The hotel was very quiet.

Family

10/10

Exceptional

21 Jun 2026

Lisa

I had wrenched my back before coming to the hotel, and the handicapped facilities helped much. Everything was very nice.

Partner

4/10

Poor

15 Jun 2026

Chuck

The property is in need of renovation through out. King size bed without regular size pillows (throw pillows) size. Pool was closed. A/C was very loud.

Business

6/10

Pleasant

14 Jun 2026

Jessica

The pool was not open. It was June 12. They said it was closed because it had not been inspected yet. We were very disappointed.

Friends

4/10

Poor

08 Jun 2026

Emilee

The staff at check in were very rude about the pet friendly room we requested. We had called prior to arriving and the manager/ worker told us that we could just let them know when we arrive about the pet situation. Once we arrived, the manager on that evening (Thursday) was tossing materials behind the desk, and shouting that he doesn’t know what he’s going to do about the room. He proceeded to give us a queen suite instead the the king we requested. There were claw marks on the door prior to us getting into the room with our pet.

The breakfast was barely edible, and not much there offered to eat even at opening of the buffet.

Our room was older and parts of the ceiling were coming off in the bathroom. The toilet had a very hard time flushing anything down.
We will not be returning to this specific hotel due to our experience here.

Partner

10/10

Exceptional

07 Jun 2026

Stanley

Overall, this location met all expectations for our one night stay.

Partner

10/10

Exceptional

22 May 2026

Eva

Nice stay, clean room
Affordable

Friends_and_family Family

4/10

Poor

16 May 2026

Frank

Overcrowded

Friends_and_family Family

4/10

Poor

16 May 2026

Crystal

Checking in wth the desk was where this trip all went bad. My husband and I walked in and he immediately got an attitude as if we were bothering him. Very rude and mentioned stealing something several times. Never been to Jonesville before and honestly due to his behavior we won’t be back. If you are staying here I recommend you not dealing with Kevin at the front desk.

Partner

10/10

Exceptional

15 May 2026

Tim

Clean rooms, great staff, good selection and variety served for breakfast, last minute reservations and I made the perfect choice.

Self

4/10

Poor

15 May 2026

renee

Took sooo long to get a check in, rooms (had2) smelled like an air freshener exploded in each. Bathroom had urine left around toilet bowls.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Steve

Comfortable room. Nice bed.

Partner

4/10

Poor

01 May 2026

pierre

Walked up to check in and would have turned around had it not been too late to find an alternative. Extremely disgusting reception desk. Room was old, bathroom disgusting. Fortunately good clean bed and quiet surroundings. Conclusion, anything under $250./night is a dump.

Partner

10/10

Exceptional

30 Apr 2026

Stephanie

staff were nice! room was clean

Self

8/10

Excellent

26 Apr 2026

Clare

We had a comfortable stay for three nights. It's a good value. Thank you to the staff, who were all very friendly.

Partner

10/10

Exceptional

21 Apr 2026

Kathryn

Long check in due to shortage of staff.

Pet

4/10

Poor

20 Apr 2026

Clay

It was outdated. Just old. It was fairly clean. Not terrible, just not a place that I would go back to.

Family_with_children

10/10

Exceptional

18 Apr 2026

Kathleen

The staff was very helpful. Check-in was quick and easy and the room was very clean.

Family_with_children

10/10

Exceptional

18 Apr 2026

Matt

Clean room and right next door to a Cracker Barrel:)

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Brian

E

Partner

8/10

Excellent

13 Apr 2026

allan

Breakfast was awesome!

Partner

6/10

Pleasant

08 Apr 2026

Robert

Check in was slow even though most was already done online. Breakfast was not as appealing as it should have been.

Friends_and_family Friends

6/10

Pleasant

02 Apr 2026

Candee

sheets were dirty. switched rooms. employee at the counter looked dirty and unkept. this is the face of your business. he was a mess. stayed there last year and it was fine. this year totally different opinion.

4/10

Poor

01 Apr 2026

Gary

Very dirty room

4/10

Poor

30 Mar 2026

Gary

This is usually our go to hotel when traveling back from Florida to Ohio, well this year, I was never more disappointed. Check-in was a nightmare, the room was prepaid, however, they tried to charge me a second time even after showing my receipt of payment. The guy working the front desk, who was also training a new girl, thought it was alright to get loud while flinging his nasty dip spit all over the counter. Once we got to our room, the door wouldn't close all the way unless you gave it a good shove, the bathroom was dirty and the room smelled overall musty. This was a huge disappointment, someone needs to overhaul this place or get new management. Huge difference a year makes. Really just sad.

Family_with_children

4/10

Poor

28 Mar 2026

Eric

Place needs a serious update and the shower had mold under the molded soap holder. Staff was good.

10/10

Exceptional

22 Mar 2026

Andrea

Clean room. Breakfast was good with a lot of choices. Staff were friendly

Partner

4/10

Poor

22 Mar 2026

Carlton

This hotel was dated and dirty. Front desk clerk barely spoke English. Could not refer any restaurants. Ice machine broken, pool covered, no bar of soap in bathroom and toilet was so low I almost fell down. Toaster at breakfast did not work, waffle maker had mo timer or clear line to fill batter! Only stayed because the one in Dunedin Gl. Was pretty good. This one was not!

10/10

Exceptional

17 Mar 2026

Luz

Great for a road trip stop!

4/10

Poor

15 Mar 2026

William

The the shower head did run properly & the hot tub sounded like a jet!! It was a extremely loud!!

Partner

8/10

Excellent

14 Mar 2026

Carrie

Room was clean and quiet. Staff was wonderful. Breakfast was full of variety and very good.

10/10

Exceptional

12 Mar 2026

VERA E.

I really don’t feel this particular hotel should qualify as a Best Western Plus. It’s definitely not a step up class wise from a regular Best Western. I’ve stayed in some Plus that were quite nice this is not one of them. Very dated!
The breakfast had lots of selections but the hot food was not very good (in our opinion).
The large parking lot for campers is at either end of the hotel. A little inconvenient but ok. However, call ahead to make sure there is room left for you and your size camper is suggested.

Partner

6/10

Pleasant

12 Mar 2026

Terri

It’s a well-used hotel. The bed caved to the middle, which made it uncomfortable, and the pillows were lumpy.

Partner

10/10

Exceptional

11 Mar 2026

Lacey

The staff was were SO nice and very speedy. For a girl traveling alone, I felt very safe here.

Self

6/10

Pleasant

08 Mar 2026

Clint

Purchased traditional king size room but was placed under into an all accessible king room. Not a big deal but did not have the needed counter top space for two rather just a very small sink (0 counter top).
Breakfast was very nice though.

Friends_and_family Family

4/10

Poor

08 Mar 2026

Ofilia Bernadette

Things wrong :
*leaking bathroom sink & flooded bathroom floor in our room & we're told that pretty much nothing could be done about it

* No ice machines in the building just exposed pipes AND no ice in the building to have available for customers

*very low stocked snacks, fridge and convenience area for customers

*no extra pillows on premises for customers

*no extra towels

*the pillows that were on the bed were the worst I've ever used at any hotel

*no area to sit outside or a area lounge outside set up ,although there were a random few chairs we found scattered

The hotel itself seems like it had a tried to update in possibly the cheapest way possible by just putting a few new things on top of a bunch of old stuff, i,e the walls were cracked, floors were dirty, sheets and towels had marks and stains on them

*the shower was extremely slippery & had some sort of oil or oil based cleaner on it,that when i stepped in it i slipped & fell, and then nearly fell three different times after while cleaning it

* it took 4 trips to front desk lobby to get a working room key the night of check in, after driving for hours to get there

*garbage cans in front of the building were over flowing with garbage spiling onto the parking lot

The following are Good the good things about the hotel:

*Breakfast was good and the woman working it definitely kept up with it and knows what shes doing.

*Good water pressure and although installed unusually low,the shower head was good

Family

8/10

Excellent

07 Mar 2026

Patrick

Gym equipment wasn’t functional and the light constantly blinks.

6/10

Pleasant

04 Mar 2026

Darla

We were only here for one night on our way ddown to Savannah. The front desk staff was very nice, said she was training to become a manager. She was there alone, and was pretty busy but was doing her best to help everyone and be cordial.

Partner

8/10

Excellent

02 Mar 2026

John

Gym was fine, but needed water in its water dispenser along with cups. The ice machine for the floor was not working, again. The staff were very helpful in answering any questions and requests. Our bathroom sink in room #117 did not drain but ver, very slowly.

Friends_and_family Family

2/10

Poor

02 Mar 2026

Glenn T

When we checked in the guy was rude, we got our room and when we went in it was terrible, there were cracks in wall, stains on wall, pillows were yellow. The front door wouldnt even latch and had damaged the phone didnt work bathroom was half cleaned

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Chris

The room was spotless and clean, and the staff very friendly.

Partner

10/10

Exceptional

25 Feb 2026

John

Got the room ready for us in advance.👍. The sink in room 117, however, did not drain very well at all. And the ice machine is still not working.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Kate

Good place to stop overnight good b-fast clean.

Leisure Family

8/10

Excellent

12 Feb 2026

Heather

Staff in the breakfast area were very helpful.

Treadmill was broken & desk person had no idea.

6/10

Pleasant

11 Feb 2026

Mark

The front desk attendant when we checked in didn’t said hello or welcome and never smiled.The room was adequate but dated and in need of some repairs (i.e. knob falling off closet door). There was no drinking water in the room or available in the breakfast area.

Leisure Partner

8/10

Excellent

28 Jan 2026

Eugene

Room was comfortable

Business Self

8/10

Excellent

23 Jan 2026

David

Convenient location

Business_and_leisure Family

10/10

Exceptional

22 Jan 2026

gena

Clean room. Helpful staff. Would stay again!

Business

2/10

Poor

11 Jan 2026

Kieja

Didn’t go

Business Family

10/10

Exceptional

06 Jan 2026

Richard

Room was super. Staff is always nice.

Business_and_leisure Partner

10/10

Exceptional

04 Jan 2026

Andrew

The bed was soft and blankets were plenty for a nice night's sleep. TV had plenty of channel choices.

Leisure Self

2/10

Poor

02 Jan 2026

Thomas

They gave us a room with a broken toilet. Couldn’t flush it. Lever was completely rusted through and the chain was caught under the flap causing toilet to run constantly. They had to know this because the water was shut off to the toilet.

Leisure Family

4/10

Poor

27 Dec 2025

abbigail

It’s an upgraded motel 8.

8/10

Excellent

27 Dec 2025

Joyce

Staff was friendly, the room was clean

Friends_and_family Family

6/10

Pleasant

22 Dec 2025

John

It's old and beat up staff were terrible. Super overpriced.

8/10

Excellent

22 Dec 2025

Debra

We often choose to stay here when traveling from FL to WV. It is clean and quiet with a nice restaurant within walking distance.

Leisure Family

10/10

Exceptional

22 Dec 2025

John

Yes, breakfast was wonderful

Self

8/10

Excellent

21 Dec 2025

Gary

Great room! Very spacious..wonderful front desk staff! Breakfast was excellent!

10/10

Exceptional

21 Dec 2025

Vanessa

Love coming to this location. Very quiet and peaceful.

10/10

Exceptional

20 Dec 2025

Christine

We greatly appreciate the clean room with easy parking for semi within walking distance to good food.

Business

6/10

Pleasant

18 Dec 2025

Bohdan

ok

Leisure Self

4/10

Poor

15 Dec 2025

HUBERT

breakfast was pretty bad, I understand ALL these types of hotels offer a free breakfast, some better than others, but most at least adequate; however this hotels is always pretty bad when we've stayed there. Coffee machine comes out like tar, then hot water pours on top of it, what is that, at least you could spend a couple bucks and have real coffee in the lounge area. The breakfast \"sausages\", obviously microwaved, which is standard, were like stale old overcooked, ick. Rooms need updating. Place was as we have come to expect, but really spend a couple bucks for the breakfast, it's usually the last impression when you leave the place.

Leisure Partner

8/10

Excellent

30 Nov 2025

Ekaterina

Could use a little updating, but has comfy beds and clean bathroom. Good value for price.

Friends_and_family Family

4/10

Poor

29 Nov 2025

Laurie

Sadly many things.
Roaches
The air conditioners in both rooms were load. We turned them off but they would crank up loudly every 10 minutes all night long for about 5 seconds and then go off again. The bed was one giant whole. Room 108.
It was our second time staying. First time was great. Not this stay though

Partner

8/10

Excellent

28 Nov 2025

YASH

Insects and flies in the room and bathroom as well.

10/10

Exceptional

28 Nov 2025

Mary

Very clean and nice staff members

Leisure Family

4/10

Poor

26 Nov 2025

Tonya

The room was dated and the television had a line down the screen

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Andrea

We traveled for the first time with our dog and the hotel made this a great first experience.

8/10

Excellent

24 Nov 2025

Meghan

We loved the hot tub! Staff was helpful. Property was well tended to except for some overflowing trash cans outside. Overall, we had a good stay.

Leisure Family

6/10

Pleasant

23 Nov 2025

Dawn

The first room's bathroom was flooded. The next room was nice. Served its purpose. Breakfast was nothing to hang around for. Location was great. Staff was friendly enough.

Leisure Family

8/10

Excellent

18 Nov 2025

David

Room was fine. Convenient location

10/10

Exceptional

18 Nov 2025

Deborah

Great place to stay

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Rebecca

Clean and spacious room!

Leisure Partner

8/10

Excellent

07 Nov 2025

Diane

Clean

Leisure Family

4/10

Poor

07 Nov 2025

Pat

Minimal food taken to room.

Friends_and_family Friends

6/10

Pleasant

31 Oct 2025

Timothy

Place is kind of broken down

Leisure Partner

10/10

Exceptional

30 Oct 2025

Christine

The suite was sweet. Full size comfortable living room furniture in a large nicely laid out room. It would be nice if there were a door, sliding barn door, or even some draperies on a traversing rod between the bedroom and living room, but overall really nice bang for the buck.

Partner

8/10

Excellent

30 Oct 2025

joseph

Room keys stopped working couple times, otherwise everything was good

Leisure Family

4/10

Poor

28 Oct 2025

Mark

We had no phone in our room and even after reporting it still spent two days having to walk around to get any staff help which only one person was at the desk so a line was always at the front desk. Everything for snacks drinks of ice was out of order on 2nd floor. Asked for room to be cleaned and that resulted in two fresh towels handed to me. Is what it is I guess.

Family

6/10

Pleasant

28 Oct 2025

James

Stay was okay but the room had paint peeling off the walls, electrical cords were not safe breakfast was okay but a lot of menu items missing.

Partner

4/10

Poor

26 Oct 2025

Cynthia

Breakfast was nothing left at 8:30. Room was awful, tub stopped up as well as sink. The bed was very saggy.

Friends_and_family Family

4/10

Poor

15 Oct 2025

Audrey

This was my third stay at this propeety. It needs updating and a good deep clean. I will say the mattress was very comfy.

Leisure Self

8/10

Excellent

15 Oct 2025

Barbara

Building stating to show age. - value for the price was there

Partner

6/10

Pleasant

13 Oct 2025

Cecile

Took a long time for the water to get warm and the facet would spray all over the counter. Shower curtain had red stain on it. Floors in the lobby would crunch when you walk on them.

Check in took a while even though we booked ahead because the computer were down. And I was only offered a second floor room even though I overheard the person after me was offered a first floor and didn’t book ahead.

Breakfast was decent but didn’t have any variety between days. Beds were comfortable and seemed clean.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Karen

No hot tub
Room ok
Pool was green
Breakfast was ok

Leisure Self

10/10

Exceptional

10 Oct 2025

anne marie

Nice bed linens, comfy mattress, clean, cappuccino machine great