Name: Quality Inn Three Rivers
Address: 900 N. Harborth Ave, Three Rivers, 78071, US

4/10

Poor

25 Jul 2026

Silverio

Room had mold, dirty carpets chairs and a heavy bleach / mold smell tub had rust

2/10

Poor

25 Jul 2026

Ashley

There was no water in the pool. The best we're not comfortable. It took a couple of hours to cool down the room.

2/10

Poor

23 Jun 2026

Omar

When we got there late at night, no one answered the door to give us the key, it said to ring the doorbell and no one answered, we had to go to another hotel down the street.

Self

2/10

Poor

12 May 2026

Jesus

woke up with bites. talked to manager about bed bugs, said they will work on it.

Business

6/10

Pleasant

11 Apr 2026

Todd

.

2/10

Poor

13 Mar 2026

Aaron

Horrible hotel
I try to contact hotel manager never takes my phone call not even message
Bad service

Friends_and_family Family

4/10

Poor

02 Feb 2026

Belinda

The staff was friendly. But the quality of the room was terrible. Our room door lock was ripped off. NO HOT WATER!!!!! We tried waiting for the hot water and nothing! How do they expect people to bathe with no hot water when it’s 30 and below degrees outside. The shower was extremely stained and peeling. The bed was uncomfortable and blanket had something like food stuck on it when we arrived. The top sheet had yellowing stains

Leisure

10/10

Exceptional

26 Jan 2026

Joan

Clean

10/10

Exceptional

18 Jan 2026

Jena

Clean comfy & inexpensive

Leisure Family

10/10

Exceptional

02 Jan 2026

Anne

Perfect location! It was within walking distance of everything. The room was quiet and cozy, providing a great night's sleep after a long day of Driving.

Leisure Family

10/10

Exceptional

31 Dec 2025

LINDA

Had a wonderful stay! The room was spotless and very comfortable. The staff were friendly and made check-in a breeze. Perfect location for sightseeing. Highly recommend!

Leisure Self

10/10

Exceptional

23 Dec 2025

Awin

I had a wonderful stay at this hotel. The front desk staff were extremely professional, welcoming, and helpful, making check-in smooth and stress-free.

The rooms were very clean, well-maintained, and comfortable, which made the stay pleasant and relaxing.

Highly recommended! I would definitely stay here again!

Business_and_leisure Family_with_children

2/10

Poor

21 Dec 2025

Danna

Bathroom was dirty, ripped blankets. The next morning for breakfast the food warmer trays were filthy in side and the outside, cream curdled in the coffe, no knives or napkins even the jam had fermented and smelled like vinegar! Choose a different place!

Partner

2/10

Poor

08 Dec 2025

Melissa

Staff was very friendly at check in. Room a whole nother story. I got bit by ticks bed bugs and a roach beat me to drinking my coffee. And as i walked it it was saturated with the smell of must, mildew, and just overall nasty. Beds were made made to look esthetically pleasing but when u pulled back the covers it just had flat sheets notting to protect u from the mattress so kind of weird. Checked in at 11 pm. We were exhausted but couldnt sleep so we got up n left at about 3 am. Just a horrible stay.

Business Partner

2/10

Poor

24 Nov 2025

Marcos

Never got to check in. Showed up around 9 pm. Front desk attendant never came. I had already paid for room ahead of time. Over an hour wait and still nothing. He left a number on window to call, I called over 20 times and no answer. I had to go down the road to find another hotel

Self

2/10

Poor

17 Nov 2025

LaBrett

Room was not ready when arrived to check in. We booked 2 rooms.
My son booked 2 rooms ( had to wait 2hrs for their rooms to get ready.) They were supposed to have joining rooms due to having 4 little girls.. no they didnt. Just 2 separate rooms not a joining..but one of the rooms.was a joining to.another room.
My brother booked a room(left due to room being gross)
My 2 niece booked a room they arrived at 9pm on Friday(left at due to room being filthy.. ie blood on bedding)
The breakfast area was filthy and not maintained.
Room smelled moldy. Bedding had stains, towels had stains, ahower curtin was moldy, furniture had stains and not clean, floor feeled damp out whole stay.
This was for family during a wedding.. I had several family members had to leave because their rooms were not cleaned at all.
My son and his family rooms were not ready after arriving after 3.
The lobby smelled.
Over all i have never stayed in such a getto place in my live and was embarrassed that i had recommended thia place to my family.
This was the most awful experience ever.

Leisure Family_with_children

2/10

Poor

10 Nov 2025

Henry

Room was dirty, shower had mold. Tv didn’t have a remote and I had to wait 30 minutes just for someone to show up to the front desk to get checked in.

Leisure Partner

2/10

Poor

06 Nov 2025

Mindy

The toilet didn’t flush, and there wasn’t another room to switch into. The guy at the front desk apologized . I had already pre paid for the room and I was in town for a funeral so I couldn’t just get another hotel.

Friends_and_family Family

2/10

Poor

06 Nov 2025

Charles David

Room was not ready when I arrived.
Stains in the carpet. Carpet had debris on it.
Dirty walls on several walls. Rust and mold completely around the tub. Hangers on the floor. Toilet paper has makeup on all on the side. Pillow case missing. Bathroom mirror was very dirty. Hand told and wash rag was dirty with stains. Shampo and conditioner were already used.

Most expensive hotel in this city and a rat hole of a place

Business Self

6/10

Pleasant

10 Oct 2025

Sebastian

Room was a little dirty and not updated

8/10

Excellent

29 Sep 2025

Traci

The pool
Is drained for maintenance but lady was super sweet and room was clean and quiet

Friends_and_family Family

6/10

Pleasant

16 Sep 2025

Royin

Unfortunately I did not take pictures. Needs updating. However, being that it's just a layover

Partner

2/10

Poor

20 Jul 2025

alan

Green pool, stained comforter, smell. Left after check in. The property manager has submitted a refund from Expedia.

Business Family

2/10

Poor

03 Jul 2025

Kristopher

This place is nasty and one of the more expensive in town. Beds have stains on them. Carpet is stained and nasty. Toilet was broken. Shower has mold in it and dirty. General property condition very dirty. Very disappointed. I spent this kind of money on a dump like this.

Leisure Family_with_children

4/10

Poor

22 May 2025

Simon

Reception staff was fantastic. Very helpful and friendly.
Room was clean and presentable. Excluding the bathroom. The toilet was not properly cleaned. Waste was still floating in the toilet water.

Business Self

8/10

Excellent

02 May 2025

Patrish

Staff at the front desk was apologetic about being on the phone with her boss while checking me in. Property was will lit for parking.

Leisure Partner

2/10

Poor

15 Apr 2025

Darlene

Room was available was the only good thing. The AC wasnt working until fixed. Just wires hanging where smoke detector belonged. Bed and pillows where dirty with stains, carpet was stained. Shower curtain was dirty. Smelled like smoke and mold.

Leisure Family

4/10

Poor

12 Mar 2025

David

Convenient. But gross bathroom.

2/10

Poor

16 Jan 2025

Verified traveler

Do not stay here

Horrible, dirty, never again

Business

6/10

Pleasant

03 Jan 2025

Yenessy

Breakfast was coffee and wrapped cookies. The traffic was so loud I couldn’t sleep. Bed too hard. Restroom door broken, toilet top broken, people staying looked rough, never staying here again this is a $60 inn not an over $100 hotel.

Partner

4/10

Poor

11 Aug 2024

Alexis

The swimming pool extremely dirty

10/10

Exceptional

09 Jul 2024

Billie

We've stayed here twice, and both times were great

Leisure Family_with_children

4/10

Poor

03 Jul 2024

George

Never again

Got there in the evening and had to call to check in. Got to the room and there was mold growing on the ceiling and wall. Found a pill on the floor. Bed had some kind of powder on the sheets.

Business

6/10

Pleasant

01 Jul 2024

Javier

I stopped in for a late night sleepover as my wife and I were tired from driving after a doctor's appointment in San Antonio. It was about 11 p.m when we tried checking in. It took a while as the clerk on duty was not in the office so we had to call the number listed. I unfortunately booked the wrong date of the stay so that took a while to get resolved although upon check in to the room everything was fine and to be expected. There was a small gap at the top of the door which caused the room to be humid. The cleanliness was fine no complaints in that department. There was no remote control for the TV and we could not change the channels manually. I also didn't appreciate being woken up and the door opened at 9 a.m in the morning to try and rush us to get out. Thankfully we had the door guard in place. Other than that it was average. I didn't get to try their breakfast so I have no comment on that. I'd stay again in a different room and advise them to not wake up guests for no reason especially since they are paying for checkout till 11 a.m.

Leisure Family

2/10

Poor

16 May 2024

Warren

Carpet was torn, refridgerator did nit close.

8/10

Excellent

30 Mar 2024

Joyce

Mildew smell in room. Property is an improvement over two years ago

Leisure Partner

10/10

Exceptional

26 Mar 2024

Megan

The room was nice and I loved the Texas shaped waffle maker!

Leisure Friends

8/10

Excellent

24 Mar 2024

Loretta

Close proximity to where we needed to be.

Leisure Friends

2/10

Poor

27 Jan 2024

JEFF

Stayed at this hotel for a week and they only cleaned room once! I had to go to front desk and ask for clean towels. Never again

Business

10/10

Exceptional

08 Jan 2024

Sergio

Nice Stay

It was a very pleasenr overnight stay. We will positively make your hotel a destination on future trips.

Friends_and_family Family

10/10

Exceptional

04 Jan 2024

Irma

We were stranded with a vehicle at dealer it made it very convenient to uswalk over there. The lady at front desk was very helpful to us after we had had a bad few days.

6/10

Pleasant

04 Dec 2023

Rene

Bud bug found one

10/10

Exceptional

28 Nov 2023

Lenord

Fast check in.

8/10

Excellent

27 Nov 2023

Ernest

Lori was so helpful. Will stay again.

Leisure Pet

6/10

Pleasant

02 Nov 2023

Irasema

Unclean room

Make sure that the room is clean . Found a uses soap in the ahowwr ugh disgusting

Friends_and_family Family

2/10

Poor

01 Nov 2023

Albert

Do not check in after 9 pm and not at 1 am forget

No one at front counter to check in had 2 numbers to call and called and texted for 30 mins

Business

6/10

Pleasant

18 Oct 2023

VICTORIA

I booked on Travelocity. This property had a 8 of 10 rating. In your dreams! My husband convinced me to try a hotel besides my favorite. I decided to try and totally regret the decision. The lobby is small and dingy. The same clerk was there both check-in and check-out in the morning and she had mobility issues. I saw no other help. The room smelled so bad I had to cover my nose while sleeping. Needless to say, I slept poorly. The covers for the food at breakfast were broken and the food was sparse. We opted to dine out for breakfast.

Leisure Family

10/10

Exceptional

16 Oct 2023

idris

Good

Middle of no where texas town, but hotel was exactly what was needed. Clean bed and friendly staff.

Self

10/10

Exceptional

03 Aug 2023

Roger

It’s was a good stay and the front desk Clark Laura was very helpful and kind

10/10

Exceptional

09 Jul 2023

Raul

Great Hotel!

It was an all over great experience. Hot breakfast, great service. Front desk attendant was very hospitable.

Partner

4/10

Poor

11 Apr 2023

Martín

I’d ask for two rooms none smoking because we don’t smoke and they give me one with terrible smoke smell I did stay there because they didn’t have anymore rooms.

Leisure Family_with_children

10/10

Exceptional

02 Dec 2022

Oscar

Clean and functional

Leisure Self

2/10

Poor

30 Oct 2022

Todd

This was one of the worst stays ever, so out dated room. Not very clean. The tv I had to get up to turn down turn channel etc. it was very loud there. The beds where hard and uncomfortable. Then to top it all off I had no hot water. So pissed off I spend $100 bucks for this room. I

Leisure Self

4/10

Poor

06 Oct 2022

Kenneth

Horrible Do Not Book This Hotel Mold & Mildew

Very Disappointed in this room The bathtub was rusted from the faucet all the way to the drain. Not talking a little rust, it was huge.
There was mildew growing on the walls.
Honestly Its a good thing my wife was not with e she would have requested her money back
This room should be condemed

Business

10/10

Exceptional

14 Aug 2022

Katrina

Good stay. Consistent with the brand

Staff was very friendly and accomodating with my change in plans. Beds are comfortable at this chain which is why i choose them after i had back surgery. This particular location is a little loud being right off the exit of the I-10 freeway but i dont get bothered by that kind of thing. It's abouy a 2 mile from the AT&T Center so is a very convenient stay to attend events there.

Self

10/10

Exceptional

08 Aug 2022

Shelly

Great stay

Great stay as always. Bed was very comfy.

Friends_and_family Family

10/10

Exceptional

10 Jul 2022

George

Great facility, great room and I highly recommend

Business Self

10/10

Exceptional

04 Jul 2022

Maria E.

Friendly staff, clean room.

Business Family

10/10

Exceptional

30 Jun 2022

Jeffrey

Three Rivers

Very comfortable and clean room. Walking distance to Dairy Queen for dinner. Insane number of movie channels.

Self

6/10

Pleasant

15 Jun 2022

Miguel

It’s okay breakfast was good

Business_and_leisure Friends

8/10

Excellent

01 Jun 2022

Amanda

The staff were very accommodating and went above and beyond of what was expected. It is a small town, with very limited dining - absolutely no delivery of food.

Leisure Self

10/10

Exceptional

17 May 2022

stanley

I felt safe parking my boat. was well light

Business_and_leisure Self

8/10

Excellent

09 May 2022

Brian

It is an older property, but the rooms were clean, the TV worked, the AC worked, and the water was hot. I was actually impressed with their breakfast selection. It got the job done.

Leisure Family

2/10

Poor

05 Apr 2022

Joyce

Loud party all night. Door slamming and shouting. Broken benches outside entrance. Landscaping not kept up. Dead bushes and tall weeds. Breakfast items not replenished with two hours remaining.

Leisure Partner

10/10

Exceptional

20 Mar 2022

carl

My stay was short but very nice

Leisure Family

10/10

Exceptional

22 Feb 2022

Janet

location

Leisure Family

6/10

Pleasant

20 Feb 2022

Roger

The refrigerator was nasty, mold or something close was living in it. The towels are terrible.

Leisure Family

10/10

Exceptional

12 Feb 2022

Anthony

Nice place for my overnight stay.

Leisure Self

8/10

Excellent

02 Jan 2022

Steve

Comfortable stay

The room was updated and modern, and the bed was fresh and comfortable. The lobby needs some updating, and their A/C was out in the main area on the day arrived, but it was fixed by the time I left. Not a bad place to stay if you're passing through.

Business

8/10

Excellent

01 Jan 2022

Patricia

The motel was old but very clean. The beds and pillows were good.

10/10

Exceptional

27 Dec 2021

Shelly

Will definitely be back

Staff is very friendly! Hotel was clean beds are ok a bit hard for my liking but they will work. We stay at this same hotel every time we go see our kids and grandkids.

Friends_and_family Family

10/10

Exceptional

03 Dec 2021

Sandy

Very Nice

We were in town for a family reunion, it was a great stay. I was very pleased with the staff and the room.

Friends_and_family Family

10/10

Exceptional

08 Sep 2021

Ara

Clean

Friends_and_family Family

10/10

Exceptional

20 Jul 2021

Verified traveler

The room overall was very clean. Location was very convenient.

Leisure Family

4/10

Poor

30 May 2021

Robert

Problematic room reservation

The young lady checking us in was very polite and welcoming. We were initially given a room that was occupied. Then provided a room that was in fact available. We were awoken in the middle of the night because our room was given to someone else. This could have been a very bad situation if I did not have situational awareness and security latch wasn't on the door. I am unsure if it was a computer issue or what the actual problem was but both the computer and a paper copy was used when I was given the second room. The young lady even checked on us to make sure everything was ok.

Friends_and_family Family