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Best Western Plus Crossroads Inn & Suites

Gordonsville - VA · United States

135 Wood Ridge TerView location

8.8/10Excellent735 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.6/108.6
Quality9.6/109.6
Value7.0/107.0
Amenities8.6/108.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Crossroads Inn & Suites

Welcome to the Best Western Plus Crossroads Inn & Suites!A great location and unbeatable convenience is what attracts many guests to our Zion Crossroads hotel, but it's the hospitality that really makes your stay special.

From the moment guests arrive, they're treated to a warm welcome so they feel right at home. At our Zion Crossroads hotel in Louisa County, the UVA University of Virginia is nearby.

Whether you're here for homecoming or an entire semester, a spacious and quiet room is a must and that's what we deliver. The Fork Union Military Academy is another big attraction, and our Zion Crossroads hotel is dedicated to serving service men and women from around the country.

With an indoor heated pool and luxury bedding, relaxation is key here. An on-site visitor's center welcomes guests, and a 24-hour restaurant on-site means you don't have to go far for a great meal.

Read more about this hotelShow less

Whether you're here for the Fork Union Academy or the Spring Creek Golf Tournaments, you'll be close to everything when staying at our Zion Crossroads hotel. The John Paul Jones Arena features concerts and performers, and UVA football always draws a crowd.

We're conveniently located at the intersection of Interstate 64 and Route 15. We're 10 minutes from Charlottesville, Virginia, where you'll find the home of Thomas Jefferson and the University of Virginia. Only 30 minutes from James Madison's newly renovated Montpelier.

Enjoy wine country with the many surrounding vineyards!Business travelers with Klockner, Dominion, the Walmart Distribution Center and SBN Communications all consider our Zion Crossroads hotel their home away from home. When you travel for work, you deserve to stay in a hotel where your comfort is put first.

An easy commute, friendly service and large rooms conducive to taking care of business are exactly what we offer here. If we can do anything more to make your stay enjoyable, just ask. Reserve a room at the Best Western Plus Crossroads Inn & Suites today!

Located in Gordonsville, Best Western Plus Crossroads Inn & Suites is in a rural location, within a 15-minute drive of The Shoppes at Spring Creek and Fluvanna Heritage Trail. This hotel is 17.3 mi (27.8 km) from University of Virginia and 16.7 mi (27 km) from Downtown Mall.

Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Optional fees
    • Pet fee: USD 30 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Shoppes at Spring Creek 0.6 km / 0.4 mi
Fluvanna Heritage Trail 14.9 km / 9.3 mi
Main Beach 16.3 km / 10.1 mi
University of Virginia Health System 17.1 km / 10.6 mi
Graves Fine Art Gallery 18.3 km / 11.3 mi
Layz S Ranch 19.4 km / 12 mi
Sentara Martha Jefferson Hospital 22.2 km / 13.8 mi
Arcady Vineyard 22.2 km / 13.8 mi
Castle Hill Cider 22.3 km / 13.8 mi
Rivanna Trails 23.2 km / 14.4 mi
Keswick Vineyards and Winery 24.1 km / 15 mi
Jefferson Vineyards 24.1 km / 15 mi
Ting Pavilion 25.4 km / 15.8 mi
Virginia Discovery Museum 25.6 km / 15.9 mi
Paramount Theater 25.9 km / 16.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • Number of floors (main building): 4
  • Suites: 17
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 21 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Restaurant
  • Banquet hallExtra charge
  • Conference room
  • Meeting room: 1
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Fax
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 Bedroom • 5 m²QUA.NM-5
    QUADRUPLE NON SMOKINGPhoto unavailable6 photos

    Best Western Plus Crossroads Inn & Suites

    QUADRUPLE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-5

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 10 m²DBL.H6-5
    DOUBLE AccessiblePhoto unavailable2 photos

    Best Western Plus Crossroads Inn & Suites

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST-12
    Room STANDARDPhoto unavailable15 photos

    Best Western Plus Crossroads Inn & Suites

    Room STANDARD

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-12

    Room amenities

    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 5 m²ROO.H6-8
    Room AccessiblePhoto unavailable7 photos

    Best Western Plus Crossroads Inn & Suites

    Room Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-8

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Microwave
    • Ironing set
    • Safe

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 10 m²SUI.H6-5
    SUITE AccessiblePhoto unavailable2 photos

    Best Western Plus Crossroads Inn & Suites

    SUITE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-5

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 10 m²SUI.NM-4
    SUITE NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Crossroads Inn & Suites

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Plus Crossroads Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Crossroads Inn & Suites

8.8
Excellent
735 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.6 /10
Quality
9.6 /10
Value
7.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Nigel
My first time going this hotel and my experience was great all the way,from the staff at the front desk to the dinning area the room,everything met my expectations, definitely will visit again.
10/10
Exceptional
19 Jul 2026
Linsey
Everything was great 👍
Family
10/10
Exceptional
19 Jul 2026
JOSEPH L
Stayed one night everything was wonderful. Breakfast was good. Room was clean. I would stay here again if seeded.
Family
10/10
Exceptional
16 Jul 2026
Boyon
The room was comfortable and very clean. The hotel was quiet and the breakfast was good. The grounds were kept nice. The rooms were reasonably priced
Self
10/10
Exceptional
16 Jul 2026
David
Nice stay over on the way to the beach.
Family_with_children
10/10
Exceptional
12 Jul 2026
Gabriella
Breakfast daily was nice
Family_with_children
10/10
Exceptional
12 Jul 2026
Lee
😄
Self
10/10
Exceptional
07 Jul 2026
Dawn
Josephine the front desk staff member who assisted us was amazing! Kudos for such a great job to Josephine!
Partner
8/10
Excellent
05 Jul 2026
Joseph
Very nice, helpful staff. They made our stay great. Recommend.
8/10
Excellent
01 Jul 2026
Kiki
The breakfast was outstanding.
Family_with_children
6/10
Pleasant
24 Jun 2026
Dustin
Staff was slow to address loud guest in the hallways between 3am & 4am in the middle of the night. AC wall unit was older and made very load noises when turning on, and left a musty smell in the room if the fan was left on. The mini fridge in the room apparently went in to a defrost mode and leaked leaving a large wet spot on the carpet, showed that to the front desk and he said they would replace the fridge while we gone the next day but that never happened. Sliding shower doors would not stay shut. You could hear every noise from the hallway (more so than a typical hotel).
Parking, check-inn, breakfast and everything else was decent.
Friends_and_family Friends
10/10
Exceptional
22 Jun 2026
Johanna
The staff was great. The room was clean and the hot tub was awesome.
Friends
10/10
Exceptional
19 Jun 2026
Ann
We really enjoyed our stay here, every worker was so friendly and helpful. The breakfast every morning was very good, a nice variety to choose from and everything was served fresh and hot. We were very happy with the location, lots of restaurants and stores to choose from. We would definetly stay again.
Partner
6/10
Pleasant
16 Jun 2026
Joseph
This place is OK. Check in was painful. No one seemed to have ever checked in anyone before. Our room had a few bugs. The breakfast was weak.
Friends_and_family Family
8/10
Excellent
10 Jun 2026
Michael
Overall, not too bad. We didn’t use any of the amenities as we only stayed 2 nights (I was attending a golf tournament). Other than the few crumbs left in-between the couch, the room was clean. The front desk manager actually came up and attempted to vacuum it up. It appears the hotel is understaffed where employees have multiple duties. I overheard that new management made a decision on that matter - most likely to reduce cost.
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
Michael
I like that it was convenient to our event but it took awhile to check in, only one person
behind the desk. The hot tube look like it needed to be clean so we did not go in.
Partner
10/10
Exceptional
07 Jun 2026
William
Nice breakfast. Clean rooms. Staff was so friendly. Will stay again!
Family
10/10
Exceptional
07 Jun 2026
Jan
Air conditioning didn’t work and they fixed it right away
Friendly and helpful staff and we had a wedding reception there
Self
8/10
Excellent
02 Jun 2026
Lisa
.
4/10
Poor
25 May 2026
Verley
The potential of a 3.5☆ but for maintenance and staffing.
The sheets were soiled and the toilet was blocked up.
Regular maintenance and proper staffing could prevent these issues. So instead of a 3☆ they get 1.5☆
Family_with_children
8/10
Excellent
19 May 2026
Arlene
We didn't have breakfast
10/10
Exceptional
18 May 2026
Kathy
Clean room, hot tub,
Family
10/10
Exceptional
18 May 2026
Kimberly
It was a lovely hotel.
10/10
Exceptional
12 May 2026
Kendrick
Great all around
Partner
8/10
Excellent
30 Apr 2026
Carl
A good place to sleep while traveling
Self
10/10
Exceptional
21 Apr 2026
LUCINDA
Was a good stay, would stay there again
Partner
8/10
Excellent
15 Apr 2026
Maria
Breakfast staff excellent and friendly. Very clean breakfast room.
10/10
Exceptional
10 Apr 2026
Bette
Clean room . Friendly staff.
Pet
4/10
Poor
06 Apr 2026
Mary Kate
Even though we made a reservation a couple of months ago, I was told when arriving only King size rooms were ready, and we could not check-in at 3:00. We were originally told that I did not have a reservation. Only after I brought up the email from Hotels.com did they check their records and found the reservation.
Friends_and_family Family
6/10
Pleasant
31 Mar 2026
Pamela
Our room was fine and breakfast was better than what you usually find, BUT we had requested a \"quiet room\" upon checking in and were put in a room that adjoined another room where people were loud 2 nights of our 3 night stay - and so loud the second night that we had to call the front desk. We were told that the people in that and another adjoining room were there for a \"party\".... and when we complained we could hear them talking about knocking on doors to find out who had the nerve to complain about them. Very intimidating, yet the desk seemed unable to do anything. We will not come back!
Partner
6/10
Pleasant
29 Mar 2026
Darrell
The hotel is a little run down. The elevator was questionable as the door was sluggish to open. We took the stairs. It seemed like there were a lot of people staying there, so it was busy and noisy. Doors slamming late at night. It was good for the price.
Partner
8/10
Excellent
29 Mar 2026
Becky
Staff was very friendly and accommodated late checkout, but card making machine wasn’t working so had to have staff escort to door to unlock so I felt like I couldn’t explore amenities in hotel
Self
10/10
Exceptional
19 Mar 2026
Rita
The hotel was great! I was not happy with the rate Expedia charged me. I paid $149 for one night through Expedia. Found out from the hotel that I would only have paid $133 a night if I had called the hotel directly. So much for the cheapest rates!
10/10
Exceptional
11 Mar 2026
Tiffany
No tv control in room
10/10
Exceptional
28 Feb 2026
Karen
Actually had real people at the front desk. Very nice! Room was beautiful & clean. Loved the shower. Good breakfast with a very friendly staff.
Partner
10/10
Exceptional
14 Feb 2026
James
Yes
Leisure
8/10
Excellent
14 Feb 2026
Joseph
Comfortable bed!
Leisure Partner
2/10
Poor
01 Feb 2026
Rebecca
Nothing was right or acceptable. I even made a formal complaint to Best Western directly and received no response back whatsoever. Upon arriving I was given a lot of disappointing information. 1) The elevator was not working. 2) A SERIOUS SECURITY ISSUE- The key machine was not working- meaning I had no key to my own room and had to be let in directly by a desk clerk. If I had left just to get ice or anything I would have had to prop the door open with the door latch in order to not lock myself out. As a woman traveling alone I chose not to leave the room period once I was in it. 3) Room was unkempt. Dirty fridge, microwave, food on walls, stains on sheets, only a partial roll of toilet paper in room with no extra roll available had I needed it which thankfully I didn’t. Also, I was not made aware that I was not going to have a tub. Had a walk in stand in shower instead. All in all definitely was expecting a prompt response from the Best Western by email addressing my concerns and issues I had to unexpectedly deal with. No such communication so far and it’s almost been a week since my stay. Must say I was dissatisfied and extremely put off by the lack of info when I booked the room and lack of effort to reach out to me in regard to my complaints.
Business_and_leisure Self
6/10
Pleasant
26 Jan 2026
Jamie
Staff was FIVE STARS & Ms Josephine at the front counter gets TWELVE stars.. Hotel itself is lacking a bit.
Empty breakfast bins, green whirlpool, still cleaning rooms at 9pm, had our room given away & a man came & opened up our door with a new key given to him by the front desk, no working elevators.. Management told us we were getting moved 4 times at OUR fault.. (I reserved my room nearly a week in advance) ETC…….
I won’t return to this location, for the price? I expected much much more. I chose to pay $120 more on a two night stay FOR THESE AMENITIES, VS. another hotel.. ms J WINS, not Best Western.
Business_and_leisure Family
4/10
Poor
25 Jan 2026
Robert
The elevator wasn't working and the towels feel like sand paper, no orange juice for breakfast.
Leisure Partner
8/10
Excellent
14 Jan 2026
Yvonne
Property is undergoing updates but we were made aware of this when reservations were made. The houskeeping service could be improved, only cleaned rooms and fresh linens every 4th day unless requested more often. The staff was very friendly.
Leisure Partner
8/10
Excellent
13 Jan 2026
Richard
Was happy with the facility, need light bulb in night stand light and tiles in bathroom are loose. Craig, the breakfast host was upset with his hours being reduced, I hope management will reconsider as he does an excellent job
Business_and_leisure Self
8/10
Excellent
27 Dec 2025
Mark
Room was clean. Front desk staff was amazing.
Leisure Family
10/10
Exceptional
25 Dec 2025
Beth
Newly painted and very clean
10/10
Exceptional
24 Dec 2025
Camille
Overall everything
Friends_and_family Friends
10/10
Exceptional
23 Dec 2025
Boyon
Great place
10/10
Exceptional
18 Dec 2025
Elizabeth
Very clean
10/10
Exceptional
15 Dec 2025
Tamara
The staff were wonderful and the rooms were nice and clean.
10/10
Exceptional
12 Dec 2025
Camille
Checking in was easy and fast.Young lady at the desk was nice,friendly Room was clean,Bathroom setup nice.I enjoyed my stay I will return.
Partner
10/10
Exceptional
10 Dec 2025
Kevin
Great
10/10
Exceptional
05 Dec 2025
Graham John
Staff by far more friendly and professional than Hilton down the road.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Shawn
Staff here was very pleasant and helpful, my family enjoyed our stay.
Leisure Family_with_children
10/10
Exceptional
13 Nov 2025
Anne
Staff friendly and helpful. First beautiful walkin shower. Staff very helpful to meet your needs.
Leisure Self
10/10
Exceptional
13 Nov 2025
Margaret
Amazing Staff, very clean
Leisure Family
10/10
Exceptional
11 Nov 2025
Arthur J.
Excellent
10/10
Exceptional
11 Nov 2025
Maria
Room was very clean and comfortable. Staff very friendly
Business_and_leisure Family
8/10
Excellent
07 Nov 2025
Caroline
nice bathtub
Leisure Self
10/10
Exceptional
03 Nov 2025
Lisa
I loved staying here. It is clean friendly and next to a great restaurant or two and a Starbucks. The rooms are clean and comfortable. It’s a great place to stay and conveniently located across the street from a Walmart.
10/10
Exceptional
29 Oct 2025
Bridget
Quiet, clean and helpful services.
Business_and_leisure Family
10/10
Exceptional
23 Oct 2025
Wanda
Very clean. Staff gave lots of information about the property
Leisure Family
8/10
Excellent
18 Oct 2025
Linda
Great stay will definitely return soon
Leisure Family_with_children
4/10
Poor
10 Oct 2025
DYLAN OLIVIA
The location is good with easy access to the interstate. Our issue was regarding the housing keeping or rather lack there of. We had booked a 7 night stay and not once did we get house keeping done. On day 4 I requested more towels and coffee for the in room machine from the front desk and was informed that they were extremely short staffed with only 2 house keepers for the entire hotel. The front desk staff was incredibly kind, apologetic and this review was not a reflection of them.
8/10
Excellent
05 Oct 2025
Marcel
I asked for a freshen up at 9 am on the second day and returned at 5 pm to find room was not done , not good follow up by front desk staff
Business
10/10
Exceptional
29 Sep 2025
Michael
Friendly and helpful staff. Nice, clean rooms.
Friends_and_family Family
4/10
Poor
28 Sep 2025
Stephone
Was given the wring room two times. They even gave me the keys to someone else's room. After the third attempt I finally got the room I paid for. Very inconvenient
Leisure Partner
10/10
Exceptional
27 Sep 2025
Loretta
Clean room
8/10
Excellent
26 Sep 2025
BETTY
We were in the area for a wedding and had to use our room just before check in time. The staff was very accommodating. We were there 2 nights and all the staff (front desk, laundry and breakfast) were very friendly and helpful. Room was very clean, had a fridge, microwave and coffee pot. Our stay was very pleasant. Highly recommend. Close to US 64
Leisure Partner
10/10
Exceptional
23 Sep 2025
Alicia

Great Stay!

The room was very clean and smelled nice. We enjoyed the breakfast and 24 hour coffee access. The staff was also very friendly.
Partner
10/10
Exceptional
05 Sep 2025
Parham
Nice clean hotel
Business_and_leisure Family
10/10
Exceptional
02 Sep 2025
JOYCE
Again, Best Western Zion Crossroads have done a great job making us feel comfortable and welcomed. Friendly staff, clean and comfortable rooms. Breakfast was good and the area was very clean. We enjoyed our stay.
Leisure Family
10/10
Exceptional
27 Aug 2025
Francis
Friendly and cooperative staff
Leisure
10/10
Exceptional
26 Aug 2025
Telena
I loved the back off the road feel all staff was friendly and very clean
Friends_and_family Family
8/10
Excellent
22 Aug 2025
Malika
Josephine at the front desk during was very informative and so kind to my family. We were in town for a funeral and the compassion the ENTIRE staff showed us that weekend was great. Only thing I would suggest is better breakfast options.
Family
10/10
Exceptional
19 Aug 2025
JOYCE
Ms. Josephine at the front desk on Friday evening was excellent... She explained everything that was offered in the hotel and around the area... We are from the area, so we were familiar, but she still took the time... She was very helpful, and we really enjoyed our stay, even though we were there for a family funeral...

We have held family functions here before, so we love the upgrades and will be in contact with you all again in the future...

Thank you for having us - The Wells Family...
Leisure Family
10/10
Exceptional
05 Aug 2025
Kim
Great location for our family visit
8/10
Excellent
23 Jul 2025
Allison
Nice, recently updated
10/10
Exceptional
01 Jul 2025
Wanda

I love this hotel

Everyone is very friendly
Self
8/10
Excellent
30 Jun 2025
Jessica

Good enough

Nice, clean, budget-friendly motel. The AC was leaking onto the floor, but other than that, nice enough and comfortable.
Partner
6/10
Pleasant
07 Jun 2025
Derrick
The ac unit in the room was extremely loud. The parking was loaded with both busses and construction vehicles. For the amount i spent it was subpar.
Business_and_leisure Partner
2/10
Poor
03 Jun 2025
Vicky
They double charged me for this room and refuse to refund me for one. Charged me through my debit card that was linked to Expedia and then charged me on my master card. Then they booked a room for me on the wrong night and expected me to p pay for it and won’t refund that either. That are scammers!!!!!!’
Leisure
8/10
Excellent
27 May 2025
Nicholas
Previous guests socks and shampoo behind tv.
Self
10/10
Exceptional
25 May 2025
Philip
Very clean
10/10
Exceptional
12 May 2025
Wendy
Very nice hotel in great location and shopping/dining was walkable. Very convenient access to I-64. Hubby thought the bed was too soft, but I was okay with it.
Leisure Family
8/10
Excellent
25 Apr 2025
Arnold
When we woke up after the first night we had ants 🐜 on the table and bathroom. The hot tub had stuff floating init like from the bottom so it looked dirty. The staff was amazing we would stay again
Leisure Family
10/10
Exceptional
22 Apr 2025
Karen
Had a great night's sleep with comfortable beds and plush pillows. The linens and towels were top notch and we will stay at this hotel again.
Leisure Pet
10/10
Exceptional
18 Apr 2025
Aisha
Great stay good breakfast, large clean room. Friendly staff.
Business_and_leisure Family
6/10
Pleasant
13 Apr 2025
Douglas
.
Leisure Family
8/10
Excellent
31 Mar 2025
Lormarev
There was a dinner restaurant walking distance from the hotel as well as an IHOP. Super convenient. Room was clean, bathroom was clean!
Leisure Friends
10/10
Exceptional
17 Feb 2025
Shawn

Great stay

Everything was great. Very comfortable stay and great team working there.
Friends_and_family Family
4/10
Poor
17 Feb 2025
Mark
Was disappointed that the heat did not work. We did not realize it until the middle of the night when we woke up freezing . We called the front desk and we were told to unplug it and let it reset. It did not work. Was also unhappy that breakfast doesn’t start until 6:30 unlike most that start at 6. I had to leave for work without breakfast
Friends_and_family Family
6/10
Pleasant
31 Jan 2025
Verified traveler

Bed needs updating...

The hotel was okay and the staff was very helpful. The only issue was with the bed. Mattress has clearly seen better days. Very obvious that it was old and sunken in the middle. The pillow case had a stain on it which made me give it a second ding.
Business
10/10
Exceptional
03 Dec 2024
Holly
Always a good stay. The staff are exceptional.
Leisure Partner
8/10
Excellent
02 Nov 2024
Michael
Reasonable quality. Price was a little high but probably because it was a Friday night. Breakfast was good
Self
10/10
Exceptional
18 Oct 2024
Elaine
A wonderful comfortable property!
10/10
Exceptional
23 Aug 2024
Larry
I have stayed here multiple times now because of the proximity to my granddaughter's home. It's convenient and clean. My favorite part this trip was the spa tub beside the swimming pool. The heated spa felt excellent after a long drive
Leisure Partner
10/10
Exceptional
19 Aug 2024
Jacobus
Just a good place to stay
10/10
Exceptional
08 Aug 2024
Linda
The Best Western had easy access from the main roads and Interstate. ample parking and a very quiet area. There is an Ihop an Rhett's restaurant right near the property and food and service at both were excellent. Definitely will stay there again.
Leisure Partner
10/10
Exceptional
04 Aug 2024
Curtis and Antoinette
Beautiful property, Very clean and close to shopping.
Leisure Partner
8/10
Excellent
19 Jun 2024
Verified traveler

Got ya love them steps

Place was good. Room temperature was a challenge But the lack of an elevator was just bad.
Friends_and_family Family
8/10
Excellent
18 May 2024
Charles
No comment

Location & surroundings

Best Western Plus Crossroads Inn & Suites
135 Wood Ridge Ter, Zion Crossroads, United States

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Best Western Plus Crossroads Inn & Suites

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