Name: Keswick Hall
Address: 701 Club Drive, Keswick, 22947, US

10/10

Exceptional

17 Jul 2026

Charles Richard

The gentleman at the front desk who helped me out, (C Note) you know who you are, was fantastic! All the young men who worked the front bell stand are absolutely fantastic as well! Everybody there was just absolutely fantastic and phenomenal!

Self

10/10

Exceptional

13 Jul 2026

Charles Richard

This was my first time staying at Keswick Hall, and it was to meet with business associates. The staff was a delight to work with, and they made sure all of our needs, as well as our expectations, were met.

Self

10/10

Exceptional

17 May 2026

Justin

Awesome stay great golf course marigolds a touch over rated

Partner

8/10

Excellent

16 Apr 2026

Cristina

The hotel and grounds are beautiful! We were only there for 1 night so not able to take advantage of all the amenities. The Front Desk clerk was new and did not provide all information about the property. The instructions on how to get to our room were incorrect. We decided to have a drink in the lounge and upon entering both staff members were fully engaged in their conversation. We asked if we could select our own area to sit and were told yes, but not in a friendly welcoming manner, more annoyed that we had interrupted their conversation. The level of Customer Service did not meet the level of the property or prices they charge. We were glad to have dinner at Marigold which was an incredible experience.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Randi

Spa is AMAZING!! Ask for Kim for your massage or facial.

Friends_and_family Friends

8/10

Excellent

29 Mar 2026

ali

Yes

Family

10/10

Exceptional

14 Nov 2025

Carol

Fantastic property.

Partner

10/10

Exceptional

12 May 2025

Rick

A Guilty Pleasure

THIS is a guilty pleasure. Love the location and isolation of this property. They have a couple dining options and great room service.
Most importantly, they’re pet friendly and my “boys”, Louie and Logan are treated like rock stars.
Great walking grounds, and the rooms are fabulous where you just want to stay in and relax.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Kathleen

Everyone and everything was wonderful

Leisure Family

10/10

Exceptional

14 Mar 2025

Nilima

Beautiful resort with amazing staff and service. From the bellman to the check in staff and restaurant waitstaff, everyone was pleasant, helpful, and welcoming. The area behind the lobby had comfortable seating and board games by a warm fireplace. Multiple tennis courts and year around heated outdoor pool were wonderful amenities. Will definitely come back!

Leisure Family

10/10

Exceptional

31 Aug 2024

Philip

Beautiful room and property overall!
Very attentive staff
Thanks Arnaud!

Leisure Family

10/10

Exceptional

31 Aug 2024

Arti

Beautiful resort with a elegant demure decor
The grounds are well kept
Staff was very friendly
Great restaurant on property

Partner

10/10

Exceptional

21 Aug 2024

Richart

Excellent staff very beautiful property

10/10

Exceptional

07 May 2024

Louis

We've returned to Keswick three times during the past 12 months, and we will do so again many times into the future. This is \"our\" go-to 5 Star resort for a mini-vacation...the best in Virginia.

Leisure Family

10/10

Exceptional

28 Apr 2024

Mark

Weekend getaway

We had a wonderful stay. David was absolutely amazing. He made sure our every need was met and was an excellent guide being it was our first time. Hope to see you all again soon!

Partner

10/10

Exceptional

02 Apr 2024

Amanda

Keswick Hall is an amazing property if you are looking to stay just outside of Charlottesville in a quiet area but still have all the amenities you could ask for. Their rooms are beautiful with gorgeous marble bathrooms. So many little touches that make a difference like having controls for the room lighting by each bed. Breakfast at Marigold was delicious. We got coffees and pastries at the little shop near the lobby on our last morning which was also wonderful. The property is so peaceful and pretty to walk around. We haven’t gotten to enjoy the pools as we have only visited here in early spring but they are beautiful as well

Leisure Pet

10/10

Exceptional

28 Mar 2024

alan

Would be great if there was a coffee machine in the room.

Leisure Family

10/10

Exceptional

02 Feb 2024

David

Over the top elegance highly recommended!

10/10

Exceptional

26 Jan 2024

Kristin

Wonderful property and staff - was an extremely relaxing and pleasant stay.

Leisure Friends

10/10

Exceptional

20 Jan 2024

Kathryn

First time staying at this property. It lived up to all expectations. From David, who greeted us at the door, and after seeing my mobility issues, told us to leave the car in easy access parking space at the front door. To the room, which was beautiful and clean and to the front desk staff who were very helpful.

Business Family

8/10

Excellent

14 Oct 2023

Frank

This was our first visit to Keswick. We were celebrating our 25th Wedding Anniversary. The common areas and grounds are truly spectacular. Decor is fresh and modern with a nod to the history of the area. The design capitalizes on the views which are gorgeous.
Our room was lovely and spacious with high tech lighting. Bathroom was lovely and large with many special touches.
We also had a private patio overlooking the pool area. Especially enjoyed the complimentary mini bar. Evening turn-down service was a nice touch.
The infinity pool area is really outstanding with views of the golf course and mountains. Very relaxing and heated pools extend the swimming season. Service in the coffee bar was the best.
We had dinner on our first night at Marigold's. Meal, service, and ambience were all outstanding.
The 2nd night we had a causal dinner at Crawford's. It was horrible. Entire order was wrong, and it took forever to mostly get what we ordered. And the food we did get was poor quality, still not correct, and not good. Worst of all the server never apologized. When we explained all that was wrong her response was \"Absolutely\". What??? Later the manager came by and apologized and comped our meal which we appreciated. But it never should have happened and when it did someone should have apologized. The dinner experience was ruined.
All in all we loved Keswick and will likely return. But we will never go back to Crawford's.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Diane

This is the destination for a quiet, truly relaxing getaway. The staff is professional and welcoming and the facilities are immaculate. Leaving crowds and noise behind and relax in this sophisticated resort.

Leisure Friends

10/10

Exceptional

18 Apr 2023

Louis

Keswick's renovation took the resort to the next level...that is even if this was possible. The entire facility is an expression of greatness...a gem...a Magnum Opus in the heart of Virginia. The room was perfect...5 Stars, and the Marigold Restaurant (by Jean-George's) .was one of the finest meals I have ever had anywhere in the world. As they say...the quality is remembered long after the price is forgotten. The is a MUST destination if you haven't already enjoyed the splendors of the Keswick Inn.

Leisure Family

10/10

Exceptional

16 Feb 2023

Robert

What a hidden and unexpected gem. Our suite was spectacular and the balcony overlooked the well groomed and maintained golf course. The attached restaurant was top tier for food quality, options and service. We had an amazing spa experience that was on the same grounds. I would highly recommend the resort, restaurant, and spa.

Leisure Family

10/10

Exceptional

16 Sep 2022

Allison

Gorgeous resort

Our trip was amazing. The resort is absolutely gorgeous and the staff was super friendly and so helpful. We loved it!

Business

10/10

Exceptional

06 Sep 2022

Kevin

Absolutely beautiful property, beautiful rooms, well maintained, friendly and helpful staff, amazing restaurant and pool..

Leisure Partner

10/10

Exceptional

29 Aug 2022

Jacquelyn

There is only one suggestion that I would make. My husband and I had an 8 am tee time. Being diabetic, there was nothing in the coffee shop I could eat. I suggest hard boiled eggs, fruit, etc. Also, we are early risers so something other than a sweet would be good.

Leisure Family

8/10

Excellent

27 Aug 2022

Rick

I liked the Old Days of Elegant Keswick.

This is our first visit since 2016, prior to the renovation. The service was great, the rooms are excellent. Valet was free. The bar tenders were very knowledgeable.
Although a thin selection, they have room service
The “upgrade” in the property that is really a downgrade is exchanging the elegant Fossett’s restaurant with the overly causal and confusing Marigold’s. The marigold menu has pizza, raw bar and fried chicken (NOT bone in) on a menu that has no them. The wine list is good, but very expensive and I had a situation where the wine was “bretty”. Of course the service was great and all problems taken care, but the casual nature and thin menu isn’t suitable for the history and style of Keswick.
Finally, there was a “rookie mistake” when the valet let us drive off without our car key. Since all cars are “keyless”, the backup key in my wife’s bag allowed us to leave without noticing that the valet did not give us the key before or after loading the car. Of course, management overnight the key, but it was a hassle.
I still can’t figure out my bill from them. It’s not cheap, and they do not make a big deal out of room service receipts, but I still have trouble putting it together.
I was asked about how “eco-friendly” they are now. It’s an absurd question for a luxury resort and cost, give me choices, class and clarity and we’ll worry about “the planet” at the Motel 6.

Partner

10/10

Exceptional

21 Aug 2022

Cynthia

Excellent property but had issues with WiFi-their microwave to heat danish was not working and the ice machine.

Leisure Family_with_children

10/10

Exceptional

20 Aug 2022

Allison

I checked in late, about 30 minutes before 9pm food service stopping. Customer service is amazing. The manager pulled up the regular in room dining menu when we were at the bar. We didn’t want just bar small plates (which are good). I didn’t want to have to pay extra fee for in room service & offered to pick up food. I got a generous pour of wine and my food was delivered within 20 minutes to my room w no fee. This is one of my favorite places to stay anywhere. Only thing I would change is the shocking hold charge for a room. $290 for a 1 night stay? Every other hotel is $50 for Hilton/Marriott/Hyatt or $100 for fancier hotels.

Leisure Family

10/10

Exceptional

10 Jul 2022

Catherine

Amazing remodel. Every detail was thought of. Just hoping in future another restaurant is added.

Friends_and_family Family

10/10

Exceptional

09 Jul 2022

Albert

Wonderful country inn

The facilities were beautiful, the restaurant was excellent, the room was luxurious, and the staff were friendly, efficient, accommodating. Dinner on the covered patio during the rain was memorable. Fabulous stay!

Self

10/10

Exceptional

06 Jul 2022

hal

BEAUTIFUL PROPERTY, OUTSTANDING ROOM. VERY VERY FRIENDLY FRONT DESK STAFF AND BELLMAN, REALLY LOOKING FORWARD TO MAKING THIS AN ANNUAL EVENT

Leisure Family

10/10

Exceptional

01 Jun 2022

Allison

Beautiful room facing golf course & dining take advantage of views. Large Infiniti pool & ample pool seating w pool bar. All bars are beautiful & well tended. Surrounding area perfect for walk and bike rides. Bikes available for free. Easy self parking. Rooms are impeccably detailed with automated lighting just where you want it. Favorite feature is the closet where there is a mirror & you can close the door and have lights. Like a personal closet

Leisure Family

2/10

Poor

09 Feb 2018

Tali

Awful customer service, awful experience

Awful, awful customer service. It's now been one month since I've been emailing and leaving voicemails in regards to an incorrect charge on my credit card and nobody at this hotel has the decency to respond. Not to mention I came for a little Christmas getaway, had to do with the hotel lacking enough staff members for the amount of people that were there (and there weren't even that many people there). We made a reservation for Christmas dinner at Keswick Hall's restaurant, Fossett's, weeks in advance since they were having a special Christmas prix fixe menu we were looking forward to. Sadly, we never got to eat that meal since the sole (!) waitress who we saw that night never came to our table. I let the person at the front desk know about our experience, she apologized and told me the manager would be in touch with me via email. Surprise! Aside from also not hearing back about the wrong credit card charge,it's been nearly 3 weeks- no email from the manager. I wonder- perhaps this manager trained the waitress who never acknowledged us that night--that would make a lot of sense. Don't spend money at this place--so many better options out there with actual customer service.

10/10

Exceptional

14 Dec 2017

Verified traveler

Great couple's getaway

Went a quick couple getaway. Unique hotel with very helpful staff and wonderful accommodations.
If you plan on dining-in, make sure you check the different bars/restaurants days of operation, as we missed dinner at Fossetts
Spa was a wonderful treat (though slightly overpriced for non-members of the club)

Partner

10/10

Exceptional

07 Dec 2017

Verified traveler

Peaceful and quiet.

Too cold in restaurant and bar, otherwise excellent overall. Great indoor hot tub.

10/10

Exceptional

27 Nov 2017

suzanne

Spectacular hotel

Wonderful hotel with spectacular scenary.

Family

10/10

Exceptional

24 Nov 2017

Peter

Loved It

Incredible hotel with even more incredible staff.

I would highly, highly recommend this place to anyone.

4/10

Poor

23 Nov 2017

Darrell

Closing for much needed renovations, watch out!

It was just announced the hotel will shut down for renovations next Spring for a year and it's easy to see why. Stayed there four days during Thanksgiving week. No heat in the public spaces, making the lobby, library and billiards room too uncomfortably cold to use, though I saw some elderly folks gamely trying to use the lobby in coats and hats. Staff was sympathetic, as they were cold too and many were in fleeces and sweaters. Was told the heating system AND fireplaces weren't working. Also had plumbing problems in my room. The main restaurant was only open one evening during my stay. Disappointing, as this is a lovely property, and have enjoyed it very much in the past. At least they recognize the problems and will be spending considerable time addressing them. Will look forward to it reopening in 2019, but be careful in the meantime.

10/10

Exceptional

16 Nov 2017

Simon

Great stay!

We really enjoyed the hotel and surrounding areas. The food was also good!

10/10

Exceptional

15 Nov 2017

Verified traveler

Great hotel and property. My wife really enjoyed the opportunity to walk the hunting dogs.

6/10

Pleasant

05 Sep 2017

Verified traveler

Use to be so much better

We had so many servIce issues for the complete length of our stay. It was so bad that we decided it was best eat off property as much as possible. i hope they figure it out their service challenges in the near future.

10/10

Exceptional

14 Jul 2017

Meghan

Keswick

Wonderful property with beautiful pool and guest rooms. Great service all around. Enjoyed the fun activities!

Partner

10/10

Exceptional

11 Jul 2017

Danielle

Loved it

The pool was amazing and the staff was so friendly and attentive. Would definitely book again!

Family

10/10

Exceptional

10 Jul 2017

Georgina

Amazing trip!!

Amazing, gorgeous property, comfortable bed, great food, great service

Family

10/10

Exceptional

08 Jul 2017

GC

Best place to stay in Charlottesville

Beautiful setting coupled with outstanding service. There are only a handful of places that provide both. Our favorite place to stay in Charlottesville.