Radisson Blu Hotel New Delhi Dwarka

6/10

Pleasant

06 Mar 2026

Tam

Beautiful hotel everything within the complex very convenient with the kids.

Staff very slow and lack of customer service

Family_with_children

10/10

Exceptional

06 Mar 2026

Manjit

Near train stations

Partner

8/10

Excellent

05 Mar 2026

krishnanshu

The hotel overall was great, but there was a lot of noise because of the ongoing construction over there and he giving four star. The staff is very friendly.

Self

8/10

Excellent

04 Mar 2026

Madhu

CHECKING IN PROCESS IS TOO LONG

Business

8/10

Excellent

28 Feb 2026

Aruna

The beginning was not great but was much better near the end

6/10

Pleasant

21 Feb 2026

Aruna

Terrible customer service

Partner

8/10

Excellent

10 Feb 2026

Rajavindra

Clean room , good staff

8/10

Excellent

09 Feb 2026

Pooja

The room was good. The staff didn’t seem to be very attentive. The entrance to the suites is through the mall which was a bummer and felt a bit unsafe for a solo woman traveler.
The staff at breakfast was also not as attentive as they used to be during my prior visits.

Business_and_leisure Self

8/10

Excellent

09 Feb 2026

Harish

Hotel is dated and breakfast was super busy. Chefs can look after guests dietary needs very well

Leisure Partner

6/10

Pleasant

03 Feb 2026

Chamkaur

Food service & pool is mostly under repair

4/10

Poor

27 Jan 2026

Dolly

They did not find my booking and asked for us to make another booking. That led to two bookings and two payments which took days to resolve.

2/10

Poor

13 Jan 2026

Arun

Terrible customer service

2/10

Poor

13 Jan 2026

Arun

Terrible customer service

8/10

Excellent

26 Dec 2025

Ramhminglawm

Good stay.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Vassily

Great place, good value excellent staff

Leisure Family

10/10

Exceptional

22 Dec 2025

Srijit

Good

Business_and_leisure Family

10/10

Exceptional

22 Dec 2025

David

Good for the price.

Business_and_leisure Family

10/10

Exceptional

16 Dec 2025

Ajith

Clean room. Decent breakfast buffet spread.

Leisure Self

6/10

Pleasant

14 Dec 2025

simon

accessibility to a town.. hotel is in a very remote location

Leisure Self

2/10

Poor

12 Dec 2025

Florian

Smelly, dirty and old furniture

Business Self

8/10

Excellent

09 Dec 2025

Manu

Clean Room, good staff

Leisure Self

2/10

Poor

06 Dec 2025

Ajit

Waited long time for check in and check out. Room was untidy.

6/10

Pleasant

03 Dec 2025

RAKESH

Not very satisfying experience

6/10

Pleasant

30 Nov 2025

Santu

I enjoyed my stay there specially all the stuffs I interacted were very helpful but the room could be maintained little bit more. Also I assumed it’s closer to airport by car than it is.

Leisure Friends

10/10

Exceptional

30 Nov 2025

Zakia

Its very convenient to go anywhere .

Business_and_leisure Friends

10/10

Exceptional

17 Nov 2025

Anshuman

A very clean facility where I would have stayed longer (I stayed for about 5-6 nights) had their daily stay charges had not jumped up all of a sudden.

Ther breakfast spread is heavily indianized though with a number of Indian breakfast items heavy with potatoes and starches.

Leisure Self

8/10

Excellent

16 Nov 2025

SHEETAL

the room is just getting a bit tires and requires mainentance -

6/10

Pleasant

10 Nov 2025

Ivor

Room was just ok. There was renovation next door at room 912 and we were staying on the 9 th floor in room 911. Knocking and noise all day. Was going to asked for a reduce rate or refund

Leisure Partner

6/10

Pleasant

08 Nov 2025

Paul

Looks like a fabulous hotel from the late 1980s or early 1990s which has not been well maintained.

Considering Radisson Blu is their premier brand we expected more

Leisure Family

4/10

Poor

07 Nov 2025

Kiran

We experienced several issues during our stay. The rooms felt quite tired, check-in was inefficient, and room service was below expectations. Additionally, some of the staff could benefit from further customer service training.”

Friends_and_family Friends

8/10

Excellent

06 Nov 2025

vahid

It was good and clean

Business Friends

2/10

Poor

04 Nov 2025

Davinder

Room furniture is very old. Room was not clean and there is mosquitoes very old towel. Staff is impolite and room service was very poor there is no any amenities. All staff is very careless they were ignored everything. Many time calls to receptionist they make excuses all the times. It was horrible experience I never been 5 star property like before radisson hotel overall experience was very worse. So I had waste money try to contact DM they always feel sorry but not any solution of problems. I spend a lot money but I felt very comfortable there was doing construction work which makes noise and disturbance to guest really too much hard for me can’t relax over there. I want to return but they were so impolite.

Leisure Friends

8/10

Excellent

25 Oct 2025

Barikjot

Clean room, really comfortable beds, great location. Can’t complain. Had a good stay!!

4/10

Poor

05 Sep 2025

Leena

I had requested an upgrade for my room which the hotel provided but unfortunately it felt like a serious downgrade. I have stayed at the hotel previous to this stay and my previous room was newer and cleaner. My “upgraded” room for this stay was extremely weathered looking and the bed was not comfortable at all. The concierge staff are lovely to deal with. I think a little more training for the front desk / check-in staff would be helpful.

Leisure Family

8/10

Excellent

16 Aug 2025

Zeeshan

Good hotel, staff was nice, will stay again

10/10

Exceptional

23 Jun 2025

Verified traveler

Checked out well

Everything worked in order as expected. This is a very clean facility. Has some shopping mall in the same complex so outside the building you will have more people than only the occupants of the hotel.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Anu

Everything was really good. Specially kitchen food that you can include in your booking / It was awesome. But only thing I want to recommend that rooms should update. Charming plugs should be for both national and international use. In my room charging points are not working and we were unable to use international charging points.... Overall experience was good. Staff is really nice

Leisure Family_with_children

8/10

Excellent

08 Jun 2025

Ramhminglawm

Decent hotel, good location.

Business

4/10

Poor

11 May 2025

Jeetendra

Staffs were rude, specially front desk and check-in staff, very unfriendly and impolite other than trainees, not expected such high ranked and expensive hotel, restaurant was awesome, rooms were quite dirty, especially carpet flooring and mosquitoes inside room. I wouldn’t recommend this hotel to anybody.

2/10

Poor

27 Apr 2025

Lai Ling

No dining option as there is only one restaurant. One bubble lift is in disorder and they didn’t fix it even after complaint. I was trapped inside yesterday and another lady was trapped this morning.
No enough front desk staff to serve people check in and out.
Horrible stay.

Business

8/10

Excellent

13 Apr 2025

Reema

I was good property

8/10

Excellent

28 Mar 2025

Inderpal

Hotel was great.
Very clean and quiet.
Hotel staff was great BUT
staff at the Spring Restaurant were terrible. We got seated, waited and waited. Asked for a menu, brought us one and left again. We waited again and eventually left. We had coffee and pastries at the Atrium (which was great)

Leisure Family

4/10

Poor

17 Mar 2025

Dieter

If you want to enjoy your trip, don’t book this hotel. Expensive but not worth holding the star rating. I entered the room and on the floor I found rest of food from the person before living there. The coffee cups had been used, the table was with grease and dirt covered and used napkins had been lying in the pantry area nice folded. Horrible experience, highlighting this to the staff I got only an Ok.

Business Self

10/10

Exceptional

10 Mar 2025

John

Great service

Was only 1 night but had everything you would need.Doorman was extremely helpful organising an uber for us when ours cancelled we were worried we would not make our flight.

Partner

6/10

Pleasant

08 Mar 2025

Gurdip SIngh

Television,plug on wash basin wasn't working

Leisure Partner

10/10

Exceptional

01 Mar 2025

Ashwani

We loved our stay this time. Conveniently located to all places we wanted to go. Staffs are very courteous and helpful.

Leisure Partner

8/10

Excellent

24 Feb 2025

Ashwani

I noticed the price gauging for hotel rooms; I was asking for 1 day extension and the room was available as we were allowed to extend our stay however at exceptionally high price. You can’t get hold of the manager managing the bookings. Felt exploited by pricing manipulation. Otherwise it’s a great property at a very good location.

Leisure Partner

6/10

Pleasant

15 Feb 2025

Balwant

I was surprised they confiscated my small music speaker on arrival and they were rude to explain it. I never had that issue all over the world hotels I stayed. I thought it was to prevent the noise but during night you can hear people talking loudly even 2am in the night. The walls are so thin you can hear the people talking outsides rooms were too small and uncomfortable.

Leisure Partner

4/10

Poor

15 Feb 2025

Prashanthan

Room is clean, and well maintained. Easy checkin. I am disappointed with the dinner and breakfast service. All staffs in the restaurant were super busy, they don’t provide water, paper towels, Naans despite asking multiple times. Moreover their food stalls outside seems unclean, especially pasta stall where they have reusing the pan without proper washing. For the money they have charged, I was expecting top quality service but I have received unpleasant experience from the restaurant.

Leisure Family

6/10

Pleasant

30 Jan 2025

anand

Not a good service

8/10

Excellent

28 Jan 2025

Ashish

Good hotel

Leisure Family_with_children

2/10

Poor

23 Jan 2025

Ram

Nothing

Leisure Partner

10/10

Exceptional

22 Jan 2025

Ramdass

Very nice, helpful

Business_and_leisure

6/10

Pleasant

14 Jan 2025

Swapnil

Fair stay experience

Early check-in was accepted after 12pm for free and I was asked to pay extra for early check-in before 12pm but I did not pay. A free room upgrade was requested but was provided on the next day with the inside view as the outside view is blocked by the AC compressor, wall, and pigeons and birds droppings and smell which was not cleaned at all. The hotel is rated as 5 stars, but the furniture and interiors looked old and had not been maintained for a long time. Cleanliness was not bad but the wardrobe doors and drawers were difficult to open and close. Restaurant food was good and only a few service staff were good. The most annoying thing was to daily re-activate both keys with the reception. The stay was not pleasant and welcoming.

The shopping area and Smaaash Game area gave me some good time to spend in the evening.

Business

10/10

Exceptional

08 Jan 2025

Midge

Staff was excellent and rooms were great!

10/10

Exceptional

25 Dec 2024

Kanchan

good

Leisure Family_with_children

10/10

Exceptional

12 Dec 2024

Rajesh

Good experience for my guest

Leisure Family

8/10

Excellent

12 Dec 2024

Rajesh

Overall decent experience!

Leisure Family

2/10

Poor

01 Dec 2024

neil

So when is it ok for a 5* hotel or ANY hotel to have music blasting till 12.15am . I had food poison for the last 5 days all i wanted to rest before our 4am flight. No Chance. £200 for the pleasure for 2 nights of hell.

Leisure Partner

6/10

Pleasant

28 Nov 2024

Ranjeev

Overall not bad

Business_and_leisure Family

8/10

Excellent

19 Nov 2024

DAVINDER

The Radisson Dwarka provided a comfortable stay during my six nights.

As I was there for visiting family the hotel was mainly used for sleep over and I didn’t have a chance to explore the surroundings, but I did dine at their buffet restaurant one evening. I ordered Indian from their a la carte menu and the food was well prepared and reasonable enough.

Check-in and check-out were swift, although my 4 am arrival and 3 am departure would have contributed to the speed. Rooms were spotlessly cleaned each day.

The two negatives for me was the wooden flooring which I find underwhelming. I feel a 5-star hotel should have plush carpeting would adds an extra touch of luxury and comfort. The other being it only had one restaurant onsite. At the very least a 5-star should have another dining option.

Leisure Self

6/10

Pleasant

18 Nov 2024

Jaggi

Hotel needs renovation in and out
Friendly staff

8/10

Excellent

14 Nov 2024

Ramandeep

Breakfast wasn’t great… not many options

Leisure Family

10/10

Exceptional

13 Nov 2024

Tim

I stay at Radisson hotels all over the world. All are excellent, but this hotel is superb. The staff is so helpful and friendly. I would like to recognize superb customer service from the following employees, Harish the concierge who first and foremost was the best, Mohan, who I think is concierge also, Aziz the driver, Vishal in the Spring restaurant, also Narayan, Ardash, Bhavnik, also Pampush the chef in the Spring restaurant, and Priyanka at the front desk. All of them did an exemplary job.

Business_and_leisure Self

10/10

Exceptional

12 Nov 2024

Davinder

It’s clean, staff is helpful and it’s close to the shops and restaurants. Bit far from the airport but that’s not an issue if flying early morning then there is not much traffic on the road to get to the airport.

Leisure Partner

6/10

Pleasant

12 Nov 2024

James

Average at best

Very dated hotel. Not great tbh

Business

6/10

Pleasant

21 Oct 2024

Philip

Good location

I have been a guest at this hotel several times. Most recently returning from a 7-night reservation.
Restaurant for Bfast: It was enjoyable - clean and many options. The collective staff could be more focused - it seems they are running around (we asked several for a coffee for example on day and the responses were delayed)
Laundry: was okay.. though frustrating that we requested items to be pressed (ie: Men's dress shirt) to be returned folded)
Parking : kind, quick and professional
Receptionist: great
Fitness center: many options - lacks sanitizing options
House Keeping: No issues at all - great staff -
Challenges: The room access cards very rarely worked - resulting in us making many trips to the front desk for correction. To avoid an exhaustive reply here, the multiple Duty Managers lack the true authority to resolve any issues that arise. I requested a reasonable $50.00 USD concession due to this, after much discussion, a $10 credit was given. It appears to me, that the Senior level Managers or even day-to day Duty Managers do not value a customer experience. The hotel was abundantly busy with multiple conferences (4 at one time), so I think they thrive on volume vs. an individual experience.
Secondly, the room refrigerator did not work, it was replaced but with another defective one.
All in all, we were discouraged with the Mng lack of Cust Service. I witnessed other guests having the same or similar issues
Overall, use wisdom and know be aware of potential issues

Friends_and_family Friends

8/10

Excellent

20 Oct 2024

Rashmi

Title: Pleasant Stay with Room for Improvement

I recently stayed at this hotel and overall, it was a positive experience, but there are a few areas that could use some improvement.

The check-in process was seamless, and I was pleasantly surprised by the friendliness and competence of the staff. They made us feel welcome right from the start, which set a positive tone for our stay.

However, upon entering our room, we encountered a couple of issues. The furniture looked a bit worn and had a creaky feel to it, which detracted from the overall ambiance. Additionally, despite having booked the room for two guests, we only found one pair of house slippers. This small detail would have made our stay more comfortable if addressed in advance.

We checked in late at night and were a bit disappointed to find the fridge empty. Unfortunately, this meant we had to go to bed on an empty stomach. However, the breakfast buffet the next morning more than made up for it! It was extensive and offered a diverse selection that was genuinely enjoyable, making for a great start to the day.

In conclusion, while there were a few hiccups during our stay, the friendly staff and excellent breakfast were highlights. With some attention to the in-room amenities and guest needs, I believe this hotel could elevate the overall experience for future visitors. I would consider staying here again, hoping for some improvements next time.

Leisure Family

8/10

Excellent

18 Oct 2024

Bhawana

Our room keys got de-activated multiple times.

Leisure Family

10/10

Exceptional

16 Oct 2024

richard

Very nice

10/10

Exceptional

10 Oct 2024

Rajdeep

Friendly staff, clean room and bathroom, convenient location

10/10

Exceptional

07 Oct 2024

Nikita

It was an amazing stay

Leisure Partner

2/10

Poor

06 Oct 2024

Vinod

The keys had to be reset 2-3 times a day which was most frustrating there was dirty water coming out of taps, the wash basin was clogged repeatedly, outside of the property was terrible, staff was inefficient; Overall a terrible experience, definitely tarnishing the image of Radisson brand…

Leisure Self

8/10

Excellent

29 Sep 2024

Ashish

Good

Leisure Family

6/10

Pleasant

20 Sep 2024

Prabjot

It’s an old property, carpet in hallway is super old and have a smell, rooms also have little smell which is usually common with old properties. Rooms were clean, staff is very helpful and friendly, service is great. Breakfast and in room dinning is also good. Property is safe as they scan everything that goes in hotel.

Business Self

8/10

Excellent

20 Sep 2024

Swati

Pleasant stay

The room key card was an issue . I had to go down twice ....the carpets in lobbies had a moldy odor. The dinner buffet was truly well presented - good spread n tasty well presented.
The inroom breakfast ordered was promptly delivered but beverage ☕️ delivered was warm - maybe a flask to deliver ???

Business

2/10

Poor

19 Sep 2024

Mayumi

Very bad location, too far from the airport and traffic around.

Staff are very slow services, never apologise snd arrogant.

I will never ever stay this hotel

Leisure Self

10/10

Exceptional

09 Sep 2024

Upasana

Good hotel, convenient location

Leisure

10/10

Exceptional

08 Sep 2024

Anuja

It’s Raddisson so its gooooood

10/10

Exceptional

31 Aug 2024

Sanjay

Property is well maintained.

Leisure Self

4/10

Poor

04 Jul 2024

Shilpa

Rooms are okay . We ordered food in room but had to wait for 2 hours , almost missed our appointments. Everytime I went out of the room I had to reactivate the room card to get in.
Services were quite slow .

Business Partner

6/10

Pleasant

30 Jun 2024

Sakshi

The checking experiencewas very slow and unpleasant.
Room service time was very long and slow.
The bathroom was very congested and not comfortable.
Expected better but got a below average experience.
Not worth any penny spent

Leisure Friends

10/10

Exceptional

27 Jun 2024

Mahendra

Location was good. Property is actually inside a mall

Leisure Family

8/10

Excellent

09 Jun 2024

jagadish

A

8/10

Excellent

04 Jun 2024

Kuldeep

Overall ok, but staff should ask for tip all the time.
That’s their job to provide best service to customers, because customers paid premium for it. That’s doesn’t mean customers have to pay extra to staff. This annoys a lot.
Help but don’t expect customers to pay the staff for each service.
Please talk to your staff regarding this. Don’t look at customers all the time for tips. It’s up to the customer if they want to tip you or not. Do not make them feel that they have to tip you.

Leisure Self

4/10

Poor

02 Jun 2024

Manav

Mediocre

Took about 45 minutes to check-in. No comms, absolute chaos with random people jumping queue.
Staff are totally clueless and unprepared for big groups. Food counters either dont have plates or live stations are missing chefs. Same for check out an ordeal

Friends_and_family Family

8/10

Excellent

25 May 2024

Sandeep K

It is good property

2/10

Poor

12 May 2024

Daniel

Go find other hotels

Leisure Friends

8/10

Excellent

02 May 2024

Kshitij

yyz

8/10

Excellent

30 Mar 2024

Alka

Comfortable and relaxing

Leisure Family

10/10

Exceptional

18 Mar 2024

Moushmi

Nice hotel As well the staff

8/10

Excellent

02 Mar 2024

Kajoli

Property is beautiful. rooms are gorgeous.Love the atrium. They have a great salon on the 2nd floor. There is also am awesome shopping mall with shoppers stop and W.
Food is average and they don't have easy access to black coffee at the breakfast buffet which is a huge miss.
The live music is terrible. I invited a few friends over for dinner and we could barely hear each other over the cacophony of a terrible singer
Rooms are lovely and the bathrooms and showers are great . The sheets on the bed are wonderful as well.
Staff is great but not properly utilized. Example there is always a q at the front desk.

Leisure Family

6/10

Pleasant

29 Feb 2024

Mandeep

Stayed 1 night booked 2 nights

Loked the room layout but The floors in our suite were dirty, not mopped. The sheets were totally not changed, they smelled like cigarettes and had stains. The staff including housekeepers, ballet, everyone was very nice and friendly. Every time we ordered room service, our food came very late and cold. I think they should keep microwaves in rooms or at-least in the hall.

Friends_and_family Family

8/10

Excellent

13 Feb 2024

Christopher

Hotel was nice.

6/10

Pleasant

05 Feb 2024

Sukhjeet

Good not bad

Business_and_leisure Partner

8/10

Excellent

02 Jan 2024

Anil

Good area and a nice environment with less of smog

I think I was overcharged than the price agreed

Business

2/10

Poor

17 Dec 2023

Ravi

Horrible experience and staff service. showers not working and had to change room in the middle of the night as they were trying to repair it

2/10

Poor

13 Dec 2023

Sidh

It’s a really bad and dirty place .
I would not recommend this place.
Rooms are not clean and everything is looking like a trash.

Leisure Family

2/10

Poor

11 Dec 2023

Awinash

Avoid this property if you can. Rude staff, zero customer friendly. Basic features such as elevator, bed, room keys, bathroom, Wi-Fi and many more did not work as one expects.

2/10

Poor

11 Dec 2023

Manoj

Very dirty old rooms, required major rennovation. Also the quality and taste of food (breakfast and dinner) is terrible.

Business Partner