Name: Novotel Bengaluru Outer Ring Road
Address: Opposite RMZ Ecospace Business Park Marthahalli S, Bengaluru, 560103, IN

8/10

Excellent

06 Jun 2026

Sheetal

Nice rooms and property overall. The front desk staff was uncommunicative and rude. When I checked in, I didn't get a hello or any eye contact. They just checked me in and handed me a key, without explaining anything about the property. Additionally, they don't have an access code for internet--you have to join their club. I told them I didn't so they said I'd need to have an IT guy come to my room to meet me to log me on. As a frequent business traveler, this is enough hassle for me not to stay at this property again--WiFi nowadays is a necessity and shouldn't come with strings attached.

Self

4/10

Poor

28 Feb 2026

Robbie

Very tired hotel rooms. Def not worth the money.

10/10

Exceptional

17 Nov 2025

Uma

The staff at the Novotel Bengaluru was amazing! they were helpful and very aware as they serviced the various clients at the restaurant, the front desk and the terrace on the top of the hotel.
They were so attentive and kind. Bhavna, Anshad , sweetie, Chanchal and Hari Om made our stay at the Novotel very pleasant and enjoyable. Thank you to you all and so many others who we might have missed. You are the ones who make things work and we really appreciated it.

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Sandeep

Room was great

6/10

Pleasant

12 Sep 2025

MANI

Property location is perfect but due to the ongoing construction, it was nightmare. Value for money I didn't feel and I raised it with the management too. Paying $200+ per night for an individual was a big amount ( Including very high GST). Very impressive food option and the staff were amazing , always ready to help. A big differentiator and I will say make all the difference between a bad experience and a good experience when one stay in a hotel. Cleaning staff too were great. Swimming pool and the staff were great.

Leisure Family_with_children

8/10

Excellent

09 Aug 2025

Amit

Decent options. Nice staff.

8/10

Excellent

20 May 2025

NARENDRA

Very nice.

Business Self

10/10

Exceptional

28 Jan 2023

Sunghoon

Descent hotel to stay in Bangalore

2/10

Poor

24 Sep 2022

Guha Athreya

1. For got welcome letter with QR code for room service

2. When the QR code is used, you land on a page where room service menu is nearly impossible to find. It’s at least 4 clicks while it should be 1 click

3. The work chair is the most un-ergonomic chair ever made by man. It’s designed to damage your back.

4. The bathroom fitting were leaky and flooded the place with water.

5. One person who came from room service tightened the fitting and said he would send someone to mop up the water. This person never arrived. After waiting for 12 hours, and calling repeatedly for some help, someone finally cleaned it up the next day

6. The storage space doors are designed to confuse you. Either the left or right door will open, but both look alike, so you have to guess each time. Stupidest design ever.

7. When I asked to speak to the manager of the hotel, they said he is busy and that he will call back, but he never did.

8. I am sorry I can’t remember the 20 other things that were wrong. This is just a sample.

9. I will never stay here again.

10. I will make every effort possible to save as many people as possible from the torture of a stay at this place.

Business Self

2/10

Poor

11 Jul 2022

Verified traveler

Terrible service

Horrible and inconsistent service despite of being a high end hotel.
1) no one picks phone when i tried to call concierge several times. Finally i had to walk down and tell them each time
2) i tried to extend my stay and the staff (Naveen) had no clue to help me with it
3) i tried to use the premier lounge and sadly they could not verify if im a premier member . The staff is lousy and not helpful at all

Friends_and_family Family

4/10

Poor

13 Apr 2022

Janardhana

Customer service is too bad. They see claims 5 star hotel and their service is less than 2 star hotel.

Business

8/10

Excellent

19 Dec 2021

Verified traveler

Nice place to stay on ORR

We were driving through Bangalore and had chosen this place to spend the night. We were checked in at about 2am. The front office was efficient and courteous. We had requested for an extra bed, which was not provided. But, given the time of the day, we decided to manage with the couch in the room for our son. The sticker in the room said it was sanitized. We were given a late check out as well. Breakfast was nice! The Outer Ring Road is in bad shape due to the metro construction. Else, the stay was comfortable

Friends_and_family Family

10/10

Exceptional

10 Dec 2021

DEFAKARAN

Amazing experience.
Comfortable stay
Clean and tidy

Friends_and_family Family

8/10

Excellent

16 Nov 2021

Anil

Loved a dish at the restaurant Square. Chef Pintu and Chef Valli were very kind to share their recipe and even explained in detail how to cook.

The staff is super friendly and helpful.

Only downside was the rooms had some dust, albeit I was in a smoking room

Business Self

6/10

Pleasant

10 Oct 2021

Gururaj Vinod

OK Stay

Overall OK Stay. Good Location. Ample Parking Space. Check-Inn was a Little Slow. The In Room Dining Food was not up to Expectations. the Taste was pretty Bad. (Biriyani) the Liquor supply to Room was Messed up by the Room Service and i Ended up Buying More than Required. IRD needs serious Improvements.

Partner

8/10

Excellent

01 Oct 2021

Fanivikash

location is perfect and its clean

Business_and_leisure Family

10/10

Exceptional

04 Apr 2021

Verified traveler

Hotel is located in a good location. Service is really good. Would definitely come back here. My kids loved the buffet and the food service also.

Friends_and_family Family_with_children

8/10

Excellent

28 Dec 2020

Antonita

A budget friendly option for a vacation stay. Good breakfast spread and nice service by the staff

8/10

Excellent

28 Dec 2020

Ms.Fernanadez

Budget friendly option for a stay. Breakfast spread is good. Friendly staff and good service.

Friends_and_family Family

6/10

Pleasant

13 Feb 2020

AB

Property is getting old. rooms are getting dingy. I stay there because of location

Business Self

6/10

Pleasant

01 Sep 2019

MURLI

Price too high

I have nothing bad to say here . Overall , it was okay . Considering the price I paid , I felt the neighborhood hotels in the area , had a lot more to offer and about 60% cheaper . However Staff were courteous , food was great and in summary nothing really negative here . The high price is not justified again Competing the competing hotels in the same area

Business

10/10

Exceptional

18 Mar 2019

Verified traveler

Very good hotel

Excellent hotel, rooms are big, clean and the staff are very helpful. The food at the restaurant is also very good.

8/10

Excellent

11 Mar 2019

Verified traveler

Novotel BGL

All went well.

8/10

Excellent

27 Nov 2018

Narasimha Rao

great place with mediocre restaurant service

The stay was pretty good but the service quality in the restaurant was absolutely sub par. we were there for dinner on 23rd night

10/10

Exceptional

12 Oct 2018

Verified traveler

Very good hotel

Very good hotel.

8/10

Excellent

23 Apr 2018

Verified traveler

Business Trip

Hotel is good for business stay, but the food is pretty average

10/10

Exceptional

17 Apr 2018

Murat

Great service.

Hotel staff is extremely helpful, great service, clean room, good gym equipment and good food. Central location. I’ll definitely stay here again next time.

8/10

Excellent

03 Oct 2017

Anand

Good hotel

A very nice hotel with lots of amenities. Great food with friendly courteous staff.. Bit costlier though..

8/10

Excellent

31 May 2017

Garth

Good high end hotel

High end hotel with great gym, good food, good service. Difficult location for Uber drivers to find.

8/10

Excellent

02 May 2017

Vaishal

It was nice stay all was wonderful but the rooms r little small need to improve on size of rooms

6/10

Pleasant

01 May 2017

Poornananda

Good hotel for business trip.

Good hotel for business trip. Great breakfast and good service in the restaurant. Location is not all that good. No good coffee shops nearby. Heavy traffic in locality most of the times.

10/10

Exceptional

12 Apr 2017

Verified traveler

Milind

I had fairly comfortable stay at Novotel, Staff were extremely friendly & courteous!:)!

Quite verity of breakfast was served, however staff were stumbling in managing the no. of guests especially during the peak times.

Fairly good location, closer to Tech park area.

8/10

Excellent

07 Apr 2017

Verified traveler

Convenient and clean hotel

Great stay at Novotel. The breakfast is quite elaborate and very good.

8/10

Excellent

04 Mar 2017

Nagaraju

Good

6/10

Pleasant

08 Feb 2017

Verified traveler

Not a Great Experience

Experience was just ok, one of the negative point is - you can`t charge your food bills to hotel bills, need to settle on the spot , not experienced this in other star hotels. Overall found it to be OK ,

8/10

Excellent

25 Jan 2017

Eugene

One way stay on a business trip. Hotel itself is fine. The area around is not great - streets crowded with traffic, bad pavements, basically nowhere to get out by walking. The hi-tech park is across the street, but the street itself is in a bad shape.

8/10

Excellent

03 Jan 2017

Chandrasekhar

Good hotel, nice spa

10/10

Exceptional

24 Sep 2016

Nitin

Nice and clean hotel

It was an amazing experince with great hospitality.

10/10

Exceptional

24 Jun 2016

Verified traveler

Obviously not the most upscale neighborhood, but the hotel is very nice for business travel to tech park across the \"freeway\".

10/10

Exceptional

13 Feb 2016

Verified traveler

Great room, highly recommend the premium room with complimentary drinks and starters during happy hour.

8/10

Excellent

28 Nov 2015

Verified traveler

Nice Business hotel close to all the Tech Parks

Overall a good Business hotel with ample amenities. The room was clean and well kept. The breakfast buffet was good. The equipment in the excercise room was good, although the roof height was a little shallow. Given the price, they could have provided some free fruit or a snack. Except for the minor things, the stay was great.

10/10

Exceptional

23 Oct 2015

Pradeep Kumar

Very good hotel for official or Personnel visit.

Stay was very comfortable & next time also I will stay in the same Hotel.

Family

8/10

Excellent

22 Jul 2015

Sanjeev

A Very Good Hotel Stay

A very pleasant stay. Excellent staff (specially Mr. Pandey from House Keeping Department), very affectionate & caring, good food & beverages. Its far away from the city and the Bengluru traffic is horrible. Hence the commuting time to city center is too much.

Family

10/10

Exceptional

17 Jun 2015

Steen

Go for Premier rooms

Very nice hotel. Excellent service in Premier rooms with free laundry service and free drink and snack hours.
Shower head needs to be cleaned. Beside that everything was cleaned very well.

8/10

Excellent

03 Mar 2015

Verified traveler

Great for business if your business is close

I stayed here for three nights, on the first night was led to a dark dingy room without a view, I requested a change the next morning and was promptly moved to a room on the 9th floor with a great view. Excellent breakfast, good internet. Would recommend for business travellers on a budget.

8/10

Excellent

23 Sep 2014

sawai

novo blr

good for business trips

6/10

Pleasant

27 Aug 2014

Jacinthe

Nice hotel, but too far and expensive

The hotel is nice, the staff is very nice too and if you are working at the intel campus or very close and you are in Bangalore for a couple of day only, it's a great place. Although i stayed there for 18 days and i regretted it, it is very outside of the city and there is nothing around... so i ended up paying a ridiculous amount of taxi and food cost me triple of what it should. Since the're nothing around, they take advantage and everything in the hotel cost 3 time what it should. On top of it i got my headphone stolen in my bedroom because i left them on the desk and they didn't do anything about it except telling me they investigate and did not find (duh..). Bottom line it is not a bad place, it's good if you are here on business for few days and you don't want to see anything from Bangalore and just stay in a very European type of place.

8/10

Excellent

25 Jul 2014

Avin

Good business hotel @ tech hub

Nice hotel, among tech parks of Bangalore, right on ring road. Spread of buffet good, staff well mannered. Will stay again.

10/10

Exceptional

08 Jun 2014

Ralph

Facilities: Brand new; Value: Affordable; Service: Go the extra mile; Cleanliness: Pristine;
Convenient to my clients

4/10

Poor

01 Nov 2013

Verified traveler

Loud music from banquet hall tlll 11:15pm

Loud music from banquet hall party kept me awake till 11:15pm. Then at 11:40pm house keeping came asking for laundry!!!! Finally when I was about to sleep, the air conditioning started acting up. All in all, did not have a restful sleep.