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Accommodation only. Meals are usually not included.
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Swan Novo Hamburgo
Novo Hamburgo · Brazil
Avenida Doutor Maurício Cardoso, 303View location
8.6/10Excellent464 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.2/10 8.2
Location9.2/10 9.2
Neighborhood8.6/10 8.6
Amenities8.4/10 8.4
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Swan Novo Hamburgo
Enjoying a great location in Novo Hamburgo, this charming hotel offers guests the perfect setting from which to explore the city. Guests will find themselves just a short distance away from Schmitt-Presser House, Scheffel Foundation, Sao Luis Gonzaga Cathedral and the Bourbon shopping centre.
The hotel welcomes guests with warm hospitality and excellent service, ensuring that each and every visitor enjoys a relaxing stay. The guest rooms are beautifully appointed, exuding elegance and charm. The rooms come complete with modern amenities for added comfort and convenience.
Guests are invited to take advantage of the exemplary facilities that this wonderful hotel has to offer.
Show less
With a stay at Swan Novo Hamburgo in Novo Hamburgo (Hamburgo Velho), you'll be within a 5-minute walk of Comunidade Evangelica Hamburgo Velho and National Shoe Museum. This hotel is 0.3 mi (0.5 km) from Schmitt-Presser House and 0.3 mi (0.5 km) from Scheffel Foundation.
Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 6 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Optional fees
- Self parking fee: BRL 30 per day
- Pet fee: BRL 70 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Nearby attractions
Comunidade Evangelica Hamburgo Velho
0.2 km / 0.1 mi
National Shoe Museum
0.3 km / 0.2 mi
Schmitt-Presser House
0.5 km / 0.3 mi
Scheffel Foundation
0.5 km / 0.3 mi
Municipal Paschoal Carlos Magno Theater
1.8 km / 1.1 mi
Igreja Evangelica
1.9 km / 1.2 mi
Sao Luis Gonzaga Cathedral
2.4 km / 1.5 mi
Immigrant Square
2.4 km / 1.5 mi
Bourbon Shopping
2.5 km / 1.6 mi
Cobbler Monument
2.7 km / 1.7 mi
Gymnastics Society New Hamburg
3.5 km / 2.2 mi
I Fashion Outlet
4.6 km / 2.9 mi
Morro Ferrabraz
11 km / 6.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1993
- Year of most recent renovation: 2014
- Total number of rooms: 133
- Number of floors (main building): 18
- Twin rooms: 31
- Triple rooms: 33
- Superior rooms: 57
- Accessible rooms: 1
- hotel
- American Express
- Diners Club
- MasterCard
Show 69 more facilities & services
- Visa
- Maestro
- City centre
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hireExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Newspaper stand
- Garden
- Terrace
- Bicycle storage
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Show cooking
- Air conditioning in Restaurant
- Conference room
- Meeting room: 6
- ProjectorExtra charge
- Secretarial service
- Printer
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- TV lounge
- Theatre / auditorium
- Game room
- Sauna
- Steam bath
- MassageExtra charge
- Hairdressing salon
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte dinner
- Children get free accommodation, meals payable on the spot
- Deposit on arrival
- Early departureExtra charge
- Identification card at arrival
- Non-smoking establishment
- Fitness
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Cable TV
- 220V power supply
- Pillow menu
- Wi-fi
- Safe
- Microwave
- Minibar
Show all 16 amenities
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Bathroom
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
DOUBLE SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Shower
- Cable TV
- 220V power supply
- Pillow menu
- Wi-fi
- Safe
- Microwave
- Minibar
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Bathroom
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 27 m²SUI.SU-1
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- 220V power supply
- Pillow menu
- Wi-fi
- Wheelchair-accessible
- Safe
- Microwave
- Minibar
Show all 16 amenities
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Shower
- Bathtub
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-1
Room amenities
- Cable TV
- 220V power supply
- Pillow menu
- Wi-fi
- Wheelchair-accessible
- Safe
- Microwave
- Minibar
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Shower
- Bathtub
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 BedroomDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 50 m²SUI.ST-2
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width, Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Cable TV
- 220V power supply
- Bathtub
- Hairdryer
- TV
- Wheelchair-accessible
- Wi-fi
Show all 16 amenities
- Pillow menu
- Cot on demand
- Safe
- Bathroom
- Shower
- Microwave
- Minibar
- Kitchen
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width, Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-2
Room amenities
- Direct dial telephone
- Cable TV
- 220V power supply
- Bathtub
- Hairdryer
- TV
- Wheelchair-accessible
- Wi-fi
- Pillow menu
- Cot on demand
- Safe
- Bathroom
- Shower
- Microwave
- Minibar
- Kitchen
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO EXECUTIVE KING BEDSTUDIO • EXECUTIVE KING BEDSTU.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
STUDIO EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Microwave
- Kitchen
- TV
- Hairdryer
- Shower
- Bathroom
- Wi-fi
Show all 13 amenities
- Pillow menu
- 220V power supply
- Cable TV
- Fitness room
- Game room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
DOUBLE QUEEN SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Safe
- Microwave
- Kitchen
- TV
- Hairdryer
- Shower
- Bathroom
- Wi-fi
- Pillow menu
- 220V power supply
- Cable TV
- Fitness room
- Game room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR QUEEN BEDSUITE • SUPERIOR QUEEN BEDSUI.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
SUITE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 BedroomTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
TWIN QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
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SUITE SUPERIORSUITE • SUPERIORSUI.SU
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE SUPERIOR
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
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TWIN STANDARDTWIN • STANDARD • 1 BedroomTWN.ST
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Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
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TWIN STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
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Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Double or Twin SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN-SU
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Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 BedroomDBT.SU
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Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
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Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin EXECUTIVE QUEEN BEDDouble or Twin • EXECUTIVE QUEEN BEDDBT.EJ-QN
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ-QN
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 BedroomSUI.ST-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-3
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin EXECUTIVEDouble or Twin • EXECUTIVE • 1 BedroomDBT.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ-1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 27 m²SUI.ST-1
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Pillow menu
- Cable TV
- 220V power supply
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
Show all 16 amenities
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Minibar
- Microwave
- Safe
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Room amenities
- Pillow menu
- Cable TV
- 220V power supply
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Minibar
- Microwave
- Safe
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Shower
- Bathroom
- Internet access
- Kitchen
- Minibar
- Microwave
- Cable TV
Show all 16 amenities
- Safe
- Wheelchair-accessible
- Wi-fi
- Hairdryer
- Direct dial telephone
- TV
- Pillow menu
- 220V power supply
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwan Novo Hamburgo
DOUBLE STANDARD
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Bathtub
- Shower
- Bathroom
- Internet access
- Kitchen
- Minibar
- Microwave
- Cable TV
- Safe
- Wheelchair-accessible
- Wi-fi
- Hairdryer
- Direct dial telephone
- TV
- Pillow menu
- 220V power supply
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Swan Novo Hamburgo
100
reviews shown
ELIANE
Great property. Lacks hotel management expertise.
Emilia
Hotel para eventos, muito barulho, circulação de pessoas 24 horas.
Não recomendo para quem deseja descansar.
Não recomendo para quem deseja descansar.
Daniel
Major power outage. Had to leave to go to another property.
Jennifer
Room was ok clean. Dinner was ok. Breakfast was better. Staff was nice.
Jason
Aure
Iara
Nice stay but AC needs improvement!
The room was clean, the staff was great! The Air conditioning was not working and that’s my only complaint. The unit & control were very outdated and simply didn’t work.
Breakfast was amazing and once again staff was friendly and very helpful!
Breakfast was amazing and once again staff was friendly and very helpful!
Iara
Home away from home!
I opted for a suite this time ; we enjoyed the extra room, the modern decor and the view. Staff was excellent as usual!
Verified traveler
Changes are not always for the better!
We’ve been staying at this hotel for many years … so much has changed and some of it not for the better:
Guests now have to pay for parking.
There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept .
Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating.
Staff has changed and although we had two nice reception attendants most of them didn’t seem to care …
Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
Guests now have to pay for parking.
There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept .
Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating.
Staff has changed and although we had two nice reception attendants most of them didn’t seem to care …
Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
Ricardo
Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Iara
Great hotel and staff !
We love this hotel! Very convenient location, beautiful lobby and great breakfast ! The staff is the main reason we keep going back, however … staff is very friendly and Mathew goes above and beyond the call of duty to make sure we are comfortable and enjoy our stay . Rooms need an update, but other than that our stay was perfect.
Iara
Safe, clean and amazing staff!!
Staff is very friendly and helpful! They always make me feel very welcome....
The breakfast buffet is great and it’s operating again in a very safe and sanitized way.
The hotel is very clean and sanitized and they’ve taken all the necessary actions to make the entire hotel as safe as possible to avoid Covid.
The breakfast buffet is great and it’s operating again in a very safe and sanitized way.
The hotel is very clean and sanitized and they’ve taken all the necessary actions to make the entire hotel as safe as possible to avoid Covid.
Verified traveler
Everything was great
The staff is wry friendly and helpful
The staff is wry friendly and helpful
Dennis
Outstanding!!
The staff was wonderful!! They made us feel very welcome every time we walked in!
Mathew at the front desk was outstanding , but everyone was great and went out of their way to accommodate any requests we had!
The complementary breakfast is delicious and everything was homemade! Great selection of juices, smoothies and fresh fruit! We’d stay there again for the breakfast alone, bur the staff just made everything perfect for our stay! We will definitely go back!
Mathew at the front desk was outstanding , but everyone was great and went out of their way to accommodate any requests we had!
The complementary breakfast is delicious and everything was homemade! Great selection of juices, smoothies and fresh fruit! We’d stay there again for the breakfast alone, bur the staff just made everything perfect for our stay! We will definitely go back!
David
Business trips to Novo Hamburgo
I always stay here while on business in Novo Hamburgo. The staff are polite and helpful, the room is clean and the area feels safe.
The gym is good, but the pool is freezing!!!
The gym is good, but the pool is freezing!!!
Greg
My wife and I were at the Swan Tower NH for a meeting at the FEEVALE university and the location was great, the hotel nice and clean - not fancy but good- and the staff could not have been been more helpful!! I will stay there again without any hesitation.
Aline
Basic hotel
I stayed in this hotel for one night this time. The room is ok, good size but the hotel is old, need renew over all. But it has a good location and parking free.
Carlos
first time in this hotel
first time in this hotel, wifi is not good, kept changing rooms.
Malcolm
Hotel needs to upgrade the rooms, old furniture, old TV and old design.
BLAKE
Very nice hotel...back in '86
Hotel needs updating
BLAKE
Decent
Decent hotel...good location...needs updating.
Verified traveler
Best of the worst
I travel to Novo Hamburgo for business. Even though Swan Tower is better than average compared to most hotels in Novo Hamburgo, it is nothing special. Needs a complete renovation.
luiz henrique
café da manha maravilhoso, quarto precisando de manutenção, ar muito barulhento
Guy
Tudo muito bom e bonito. Tudo em perfeitas condições. Unico ponto foi o box do banheiro que vazava agua .
Aluisio
Quarto limpo de bom tamanho. Excelente café da manhã com o sempre eficiente atendimento do Mauro e do Ferreirinha.
Equipe da recepção sempre gentil e atenta às necessidades do hóspede. Destaque para Gustavo e Álvaro.
Equipe da recepção sempre gentil e atenta às necessidades do hóspede. Destaque para Gustavo e Álvaro.
Guilherme Lemos
Equipe educado e acolhedora
Silvio
Serviço de limpeza e de quarto muito bons e eficientes.
Cristiane
A estadia foi agradável. Mas faltou algumas informações mais claras - estavam incompletas (tipo do acesso Wi-Fi). Café bom, então o custo benefício geral foi condizente com o valor da diária.
Douglas Renan
Hotel bem localizado silencioso agradável valeu
Holz
Achei tudo ótimo só agradecer
Fabia
Tudo estava perfeito. E os funcionários foram de uma simpatia e cordialidade qie fez eu praticamente me sentir em xamã!!!
Marcos
Melhor café da manhã do RS.
Marino
O quarto é bastante amplo para um hotel, cerca de 52 m3, tendo uma sala (com tv própria) e cozinha separadas do quarto. Para todos os fins, é um apartamento de um dormitório. A equipe é educada/prestativa. Localização do hotel é ótima, com um mercado na frente do mesmo. Como sugestões de melhora, vou citar somente dois: a vedação das janelas estava desgastada, o que ocasionou assobio de vento durante toda a estadia. Isso não somente atrapalha o sono como, no clima frio que estava, acaba baixando a temperatura do quarto. E, o segundo ponto, é o local onde o café é servido: apesar do café ser bom e diversificado, o local em si está precisando algumas reformas, pois é totalmente escuro e, inclusive, tem alguns pontos visíveis de buracos de mofo e infiltração no gesso, o que acaba por diminuir consideravelmente a beleza do ambiente.
Agenor
Tudo de acordo.
Maiquel Andre
Ar condicionado demora pra gelar, estrutura do hotel é bem antiga.
Deivison
Quarto limpo, equipe atenciosa, ar condicionado, café da manhã excelente.
Luiz Paulo
Ar pingando e banheiro cheio de formigas
Jens
Hotel limpio y buena atención. Baño podría reciclarse
Mireille C
Quarto limpo e um excelente cafe da.manha
Marcelo
Ótima opção de estadia. Boa localização. Local silencioso. Bom café da manhã. Equipe cordial
Jonas
modernizaram os quartos mas deixaram a desejar nos banheiros, poderiam ter feito as manutencoes necessarias principalmente na aparencia do piso, sanitario, moveis. Um detalhe importante alem das toalhas serem bem velhas estavam encardidas e com manchas.
GIAN M
Quarto antigo,com muito pó de cupim. Encontrei até barata.
tiago
O maior problema foi o barulho do ar-condicionado, que era muito alto e o banheiro pegando.
roberto
Ótimo tudo
Etienne
Estadia muito agradável, ambiente limpo e bonito, piscina sempre disponível, bom atendimento e café da manhã bem gostoso.
Othello
Funcionários muito atenciosos, ótimo café da manhã e garagem privativa. Cama confortável, quarto remodelado e bom ar condicionado. Só tive problemas com chuveiro, pois a água era muito quente ou muito fria. Impossível deixar morna.
Gabriel
Hotel de arquitetura impressionante! Projeto de muito bom gosto. O check-in foi bem rápido e tranquilo. O quarto é grande, confortável e tem algo que considero um diferencial: poltrona. O colchão é maravilhoso, macio. Muitos travesseiros e roupa de cama de qualidade. O Café da manhã é bem justo, mas não considero um diferencial. Único ponto que me incomodou um pouco foi a demora dos elevadores. Mas o Swan virou minha referência para Novo Hamburgo. Se voltar, certamente ficarei aqui de novo.
Norberto
Café da manhã excelente. Boas acomodações. O que nos deixou descontentes foi cobrarem R$ 70,00 por uma noite do nosso pet.
Marco
.
lucia
Lugar acessível e funcionários eficientes
Guilhermo
O lugar é bonito, organizado, em ponto alto e com vista para a cidade. Quarto limpo, equipe prestativa. Tivemos apenas um problema com o ar condicionado, e que foi prontamente resolvido. A piscina não tem aquecimento térmico, é interna, então estava fria.
Maicon
Bom hotel, enxoval limpo , equipe de limpeza muito atenciosa. O café da manhã é ok, não está no padrão dos hoteis que cobram o mesmo valor
Denise
Perfeitom
Andre Luiz Ribeiro
Melhor hotel de Novo Hamburgo.
Excelente!
Excelente!
María Pia
.
Fabiana
Tudo ótimo…
JUCARA
O destaque foi para o atendimento de Fernando na nossa chegada. O quarto reservado tinha problemas no ar-condicionado e ele resolveu de modo eficaz. O hotel é antigo, mas a manutenção tem acompanhado o tempo de uso. O café da manhã é excelente! Voltarei principalmente pela qualidade do atendimento de todos os funcionários.
Jens
La ubicación del hotel y el servicio
Frederico
Infelizmente o preço cobrado pela diária é injusto. Pois a infra estrutura é visível que necessita reformas, no qual fica um aspecto menos aconchegante. Piscina suja e não é térmica, se nota poeira nas coisas e as portas também sujas, no quarto também. Pelo preço alto não vale a pena nessas condições.
Vitor Henrique
Tudo perfeito!
INACIO
O café da manhã estava ótimo!
Viviane Vieira dos Santos
A recepção excelente, a manutenção dos portas tinha bastante cupim , os suportes se shampoo, saponetes tinha uns que estavam defeitos.
Cafe perfeito, atendimento perfeito .
Cafe perfeito, atendimento perfeito .
Fabiana
Todos os anos nos hospedamos no hotel para passar o Natal em Novo Hamburgo. Este ano havia um mini chocotone Bauducco no quarto, achei uma delicadeza. No restante, todos os funcionários muito solícitos, foi tudo ótimo!
Carem Eliane
Quarto confortável com cama muito boa. Bons lençóis e toalhas. Tinha tudo que necessário no quarto. Café da manhã excelente, maravilhoso. Muito bom. Voltarei mais vezes.
MARCOS
Quarto com vista linda, banheiro antigo mas banho ótimo. Hotel no geral confortável mas demandando atualização.
Fabio
Tudo certo
Susilene Maria
A equipe é muito gentil e eficiente. Cafe da manha bom.
Leticia
O que se vi na foto não foi o que encontrei. Cômodo bem menor e menos confortável.
ADRIANO
estava maravilhoso a forros de camas excelentes
DEBORA
O hotel no geral é bom
LETICIA
Ótimo localização, café da manhã muito bom, quarto bom
Jhonatan
Tudo
DEBORA
O hotel é muito bom, mas ainda, precisa de uns ajustes, seja em pequenos detalhes úteis (como disponibilizar copos no quarto) , até uma maior organização na entrada do hotel, onde os carros se acumulam para as pessoas fazerem check in, mas no geral atendimento eficiente, gentil e hotel bonito.
Marco
Muito bom!
Andre Batista
Sim
Marco
Otimo
Mozer
O quarto passou por reforma estava com pó nos armário e box, registro fechado da água quente, tivemos que descobrir, ar condicionado não estava funcionando. A tarde que era para descanso, continuou entra e sai de técnico do ar.
Nada contra equipe
Nada contra equipe
Jonathan
Hotel clama por uma renovação. Quarto amplo, mas precisando de manutenção. Embora tenha uma ampla cozinha, não é ofertado qualquer utensílio doméstico , o que, ao final, a torna inútil. Não tem copo, faça, ou qualquer outro item.
Jens
Estaba todo muy bien
Isaque
Quarto bem equipado, aconchegante tudo bem organizado e tudo com excelência
Luiz
Em geral a propriedade [e muito boa. o que deixou a desejar foi o estado de conservacao do banheiro, com ladrilhos de piso manchados, paredes descascados, e as toalhas mal conservadas dando a impressao de mal lavadas. Frigobar com bastante variedade de itens, mas nao havia disponibilidade de copos para utilizacao dos mesmos.
Airton
Hospedagem agradável, café da manhã adequado ao padrão da hospedagem
Jessie
Sim
Jessie
Sim
Jessie
Sim
Francisco
Excelente!
Além de terem me proporcionado um final de semana incrível com o amor da minha vida, consegui descansar muito, e aproveitar tds as instalações!
Ana Paula
Atendimento na recepçao maravilhoso. Havia uma formatura e o barulho causou certo desconforto, tendo em vista que fomos para descansar. Também nao havia ninguem para levar as nossas bagagens e necessitamos fazer isso sem ajuda alguma( alias , sou péssima em guiar o carrinho com as malas). Café da manhã com poucas opçoes. Quarto muito confortável.
Marco aurelio
Hotel mal cuidado. Reservamos uma suíte superior, chegamos nela e havia vazamento de água. Nos colocaram em um quarto minúsculo.
Wagner
Banho terrivel
Renato
Hotel velho, nitidamente sem manutenção.
Ana
sWAN ATENDE AS DEMANDAS COM QUALIDADE PARA HÓSPEDE
FOI MUITO BOA A ESTADIA. ATENDEU MINHAS NECESSIDADES DE HOSPEDAGEM
Guilherme
Foi uma ótima experiência, mesmo sendo 01 única noite.
Visual incrível e boas acomodações.
Visual incrível e boas acomodações.
Marco
.
Leandra
Não voltaria
Cama quebrada, lençol sujo, pedimos para trocar de quarto, foram solícitos, trocaram, mas não deixou de ser um transtorno.
Edmundo
Excelente
Hotel muito bem conservado e moderno.
Quarto com bom espaço e banheiro adequado.
Pessoal muito atencioso e a recepcionista Srta. Valentina muito eficiente e simpática.
Quarto com bom espaço e banheiro adequado.
Pessoal muito atencioso e a recepcionista Srta. Valentina muito eficiente e simpática.
alberto
Bom
Apto grande com 2 ambientes, colchão bastante usado com isso macio demais, Banheiro com piso gasto aspecto de sujo. Falta ducha higiênica.. O ar desligou dê madrugada.
Já me hospedei várias vezes nesse hotel, primeira vez que me deram um apto assim, as outras vezes o apto era completo e tudo
estava bem.
Já me hospedei várias vezes nesse hotel, primeira vez que me deram um apto assim, as outras vezes o apto era completo e tudo
estava bem.
Cristiano
Quarto cheio de pó, cheirando a mofo, lençois velhos, NAO RECOMENDO
Antonieta
Pessimo
Dois elevadores tiveram curto circuito e só restou o de serviço, que não aguentou a sobrecarga e quebrou tbm! Falta de manutenção! Foi a pior experiência em hotel q já tive!!! E o pior q sempre ficamos nesse hotel, mas eles primam pela estética e beleza e esquecem a manutenção básica!
Lea
Estadia Razoável
Limpeza deixou a desejar, frigobar com mofo dentro dele, area da piscina suja, pessoas fumando na piscina, no quarto tivemos problema com o ar condicionado, as 2 da manha precisamos trocar de quarto para o quarto ao lado que também nao fincionou, voltamos para o quarto inicial mesmo com o ar ruim.
Pontos positivos: vista do quarto, chuveiro e cama aconchegante
Pontos positivos: vista do quarto, chuveiro e cama aconchegante
Anelise
Ótimo atendimento
Me hospedei com meu pet e foi super tranquilo! Tinha até caminha e pratinho no quarto. Muito cordiais no atendimento.
Valesca
Ótimo custo x benefício.
Quarto muito confortável. Ótimo café da manhã.
Location & surroundings
Swan Novo Hamburgo
Avenida Doutor Maurício Cardoso, 303, Novo Hamburgo, Brazil
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Swan Novo Hamburgo
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