Name: Parque Espana Residence Hotel
Address: 5309 East Asia Drive, Filinvest Corporate City, Metro Manila, 1781, PH

8/10

Excellent

10 Jul 2026

Arleen Bathan

The unit where we stayed need some maintainance work. The staff are very accomodating and addressed our concerns right away.

Family

10/10

Exceptional

28 Jun 2026

Fredie

I always stay here when in the Alabang/Manila area.

Family_with_children

10/10

Exceptional

23 Jun 2026

Marianne

Pool is out of service (1-star only)

\"I had a good stay at this hotel. The staff was friendly, welcoming, and always willing to help. My room was clean, comfortable, and well-maintained. The amenities were great, and the overall atmosphere made my stay enjoyable and relaxing. I would definitely recommend this hotel to others and look forward to staying here again.\"

Family

10/10

Exceptional

10 Jun 2026

Renelyne gayle

Amazing

Family_with_children

10/10

Exceptional

04 Jan 2026

Marcelino

All is good with me and I have been satisfied

Business_and_leisure

10/10

Exceptional

24 Jan 2025

Verified traveler

A Family Vacation

Every time I vacation in Manila, I stay in Parque España. Conveniently located to many restaurants, Alabang Town Center Mall, Festival Mall, Molito Mall, Supermarkets, hospital. Clean and affordable with a great breakfast buffet and shuttle service. All the staff are helpful, professional and friendly. I feel safe staying here because there are guards at the entrance who are vigilant in checking all the guests that go in and out of the hotel.

Friends_and_family Family

8/10

Excellent

21 Jan 2025

Vincent Gabriel

The pool area is small. Able to swim laps but only if no one else in pool.

Leisure Family

10/10

Exceptional

15 Dec 2024

Erma

Good stay. Room service for dinners not great but breakfast were good.

8/10

Excellent

24 Nov 2024

Lydia

Good experience

The staff were attentive and friendly.

Friends_and_family Family

10/10

Exceptional

29 Sep 2024

Elizabeth

huge room with kitchen dining and living room really feel home. You can do everything, restaurant roof top pool, and gym. My only wish they have washing machine as the room is really like living in a condo.

Business_and_leisure Partner

4/10

Poor

21 Aug 2024

David

The Orbits listing said “newly renovated” it is not. It’s old and run down. We asked to change rooms but the one they offered us was no better.
Large unit and great location but needs renovation. The staff is excellent.

Leisure Family

8/10

Excellent

01 Jun 2024

Stephen

Staff are friendly and accomodating. A little bit disappointed with the overall look of the room, considering that it is supposed to be one of tge newly renovated rooms.
The paint work and finishing are half completed.

Leisure Family

10/10

Exceptional

27 May 2024

Verified traveler

Great for family gatherings

Friends_and_family Family

10/10

Exceptional

27 Feb 2024

Teresita

Great stay. Our family enjoyed the visit

Friends_and_family Family

10/10

Exceptional

08 Feb 2024

Gliceria

Staff are very nice and friendly

Business_and_leisure Family

2/10

Poor

02 Dec 2023

cherina

Bad customer service

Zero customer service, we've waited for almost an hour for just a burger and pasta. The F&B staff left us at the roof deck without anymore assistance after serving the late food. The food was serve cold already. The staff are not accommodating even the front desk.

Partner

8/10

Excellent

10 Oct 2023

EDJIE

Celebrating my Moms Birthday, amazing place and good accommodations

Friends_and_family Family

10/10

Exceptional

08 Aug 2022

Ana

Parking on level one is scary— I almost hit my car in the wall—-Breakfast buffet is amazing! Will go back again next yr for my home vacation- love the 3 bedroom renovation! And love the sanitizing booth on every corner— keep it to make everyones safe- over all stay is GREAT!

Leisure Family_with_children

10/10

Exceptional

17 Jul 2022

Esperanza

Very nice and kind crew

Leisure Family

10/10

Exceptional

15 Apr 2022

REYANNE

Staffs are friendly and accommodating. Even gave additional 1 hour for check out since checking in process took more than half an hour. Breakfast and food are nice. Will consider to come back here.

Leisure Family

10/10

Exceptional

15 Apr 2022

Michael

The entire staff's friendliness and willingness to help made a HUGE DIFFERENCE. They were attentive, eager to assist and help to address needs and concerns. Their happy disposition in delivering their work makes this place a great way for your stay to even be even more worth for the memory. Thank you for your genuine warmth and hospitality! Truly Filipino!!!

Business_and_leisure Family

10/10

Exceptional

19 Jan 2022

Danilo

Thank you it is an excellent place and I will return

Business_and_leisure Self

10/10

Exceptional

03 Aug 2021

Richard

Parking fee

It’s just very unusual to be charged with parking ticket for my colleague even as there were so much parking left and had informed that will just stay for until 9pm only due to we are too tired

Business

8/10

Excellent

27 Jan 2021

Anthony

Nicely Renovated Rooms

We stayed in Parque España some time ago so it’s our first time back in about 2 years. It’s a dated structure but I always appreciated the generous space. This time, we upgraded ourselves to a renovated room. It didn’t disappoint. The design was simple and, most of all, very clean. Wish we could have stayed longer.

Business

10/10

Exceptional

15 Mar 2020

Verified traveler

Everything is good and all the room is cleaned and nice

Friends_and_family Family_with_children

8/10

Excellent

28 Feb 2020

Eleonor

Satisfied.

Good.

Friends_and_family Friends

6/10

Pleasant

15 Nov 2019

Jonathan

The staff was very professional and quick to respond to any issue we had. However, there were issues with ants and roaches. One large roach was found alive and another was found dead in the sheets. A pipe had also busted leaving a sewage scent even after the employee installed an ionizer. Other flies and mosquitos were also noticed. Options for food were decent. Prices to do laundry were ridiculously high. I probably will not ever stay there again.

Friends_and_family Family

6/10

Pleasant

19 Oct 2019

Verified traveler

The drainage is not good on the sink and in the bathroom. The A/C is quite old and can't really provide the ideal temperature. The whole unit was very spacious and the location is really nice.

Leisure Family

8/10

Excellent

21 Sep 2019

Verified traveler

Outstanding staff, helpful and knowledgeable!
Location is great.

Only complaint is the awful smell of the water in the shower/bathroom.

Friends_and_family Family

8/10

Excellent

22 Aug 2019

Verified traveler

Pleasant staff and accessible to everything. However, everything that you ask extra you have to pay for, i.e., blanket, parking, which are free from other hotels. The room that I normally book (same price range) became smaller and they charged me almost 50% more for an upgrade per night.

Friends_and_family Family

8/10

Excellent

06 Aug 2019

Rowena

Very relaxing, swimming pool could be bigger. Staff are amazing.

Family

10/10

Exceptional

31 Jul 2019

Raymon

It was an excellent stay... I am sure I will stay there again.

Family

8/10

Excellent

28 Jul 2019

Verified traveler

budget friendly

Friends_and_family Family

8/10

Excellent

23 Jul 2019

Federico

Poor Man’s Ascott

I used to call this “Poor Man’s Ascott” compared to the more popular Ascott Hotel in Makati. Awesome staff and service but they have let the rooms deteriorate, i.e., spaces where removed appliances used to be were left exposed, untidy and annoying eyesore. Great location but you get what you pay for in terms of facility as well as the types of clientele - loud, inconsiderate, party animlas that go past 2:00 AM.

8/10

Excellent

20 Jul 2019

Verified traveler

I had to request for them to fix the water, only hot water was coming out. The dining ware set in the cupboard was dirty, the guy who fixed the faucet said he would request housekeeping to change it but nobody came.

Friends

8/10

Excellent

03 Jun 2019

Norm

The property has two rooms + ample living space bonus is the extra bathroom & kitchen.

Business_and_leisure Self

8/10

Excellent

25 May 2019

Verified traveler

Comfortable stay

The location is very good if you want some peace and relaxation. It is within a city but has the suburbian feeling. The property is close by to at least two big malls with a huge selection of restaurants and different shops and cinemas. It is not too far from the airport which would only take ~ 20 minutes via the skyway/ overground motorway. However, since the building is ~20 years old, the rooms need updating e.g. new beds, sofas, kitchen units, cupboards, clothes cabinet. It would also be a bonus if there is a clothes washer/ dryer installed which is useful for long staying guests.
The staff were nice more particularly those in the housekeeping and security/ shuttle departments. Breakfast is good overall for pinoy tastebuds.

Family

4/10

Poor

02 May 2019

Verified traveler

An ok location if you need some work in prnq / Alabang area.
While the apt. is very big it is complete outdated. Aircon is noisy,
internet is mess.
have car park on site
have mall cross the street for food

Business Self

8/10

Excellent

02 May 2019

NY

Christian was great ! He was assigned at the front desk.. transport and housekeeping were great too!

Friends_and_family Family_with_children

8/10

Excellent

03 Apr 2019

Verified traveler

Location, unit features (i paid for an upgrade room), proximity to commercial stores akd restaurants. The unit itself was very good. Had most everything, except maybe for avalable wine glasses.

Friends_and_family Partner

6/10

Pleasant

01 Jan 2019

Verified traveler

Cons:
1. Room aircon issue
2. Room maintenance is poor
3. Only 1 chair inside the room
3. Cable tv/box poorly placed

Pros:
1. Comfortable bed
2. Kitchen is ok

8/10

Excellent

03 Nov 2018

Reynaldo

The key card they gave wouldnt open the door.called up concierge to fix it up,it took so long for the maintenance to open the door so i decided to go down for them to update the keycard

Family

6/10

Pleasant

19 Oct 2018

Bob

GREAT location, excellent staff! That's a good start for any hotel. Room, is nice, with a living room, sofa, nice TV, nice kitchen. Negatives: I've stayed there 3 times and this will probably be the last. Their showers never have hot water more than about 30-seconds, before it turns lukewarm at best. Not one time, in a total of about 30 days, have I ever had a \"hot shower\". I have asked them a number of times to fix it but they do not. VERY bad shower this time (I should have asked for a room change). It was raised, and I literally had to climb up two steps, with little to hold onto, in order to step down into the shower. It would be so easy for someone to fall and hurt themselves badly. Why would this place even have a shower like that? It's crazy bad. Overall, it has a great location in Alabang, close to the Festival and Town Center Malls, and the Commerce Mall is right across the street. That's the best thing this hotel has going for it. Location

8/10

Excellent

17 Sep 2018

Daryl

Can't grumble for the price

Hotel was clean and all staff friendly. In the financial district so felt safe at all times although seeing armoured vehicles and police with shotguns is a cultural change from England! HUGE shopping centre nearby called Landmark (they call it the festival) and another a little further away but no more than 5 minutes. Just about to have a refurb when we got there but disruption was minimal. The rooftop pool was heavenly (quite literally at 20 floors up!) and all drinks and cocktails were brought to the poolside. Prices were very reasonable and i recommend the peanut butter cocktail they serve as it weird but tasty! Breakfast was fully covered with something for everyone and eating out is very cheap. Room service was fast and TV channels were reasonable considering. Opposite the hotel is the Commerce Center Alabang with some restaurants (highly recommend Akrotiri as the manager is english and they sell London Pride Bitter!!!!!) the cinema was good (watched the Nun) and the massage parlour was excellent service and price. The only two negatives are that we were overlooked for morning room clean twice so had to physically go and ask for that to be done and while the free hotel shuttle service would take you anywhere, getting picked up was impossible (we never achieved it) due to the language barrier but taxis were cheap. Finally i would say that the large illuminated sign name of the hotel isn't working so make sure you get a taxi from the airport with the EXACT address.

10/10

Exceptional

18 Jul 2018

Verified traveler

Nice hotel, closed to shopping areas and easy access in and out to the city and away to the city.

8/10

Excellent

19 Jun 2018

Stephen

Location was excellent easy walk to 2 large malls lots of 24hr food. Room was well equipped with kitchen grocery less then a block away. Only had one staff member who has repeatedly made me feel unwelcome every one else has been more than welcoming

8/10

Excellent

09 Jun 2018

Verified traveler

awesome staff

I believe the staff was friendly and would do anything to make the guests feel comfortable. Great staff! The AC units in the bedrooms were fine but the AC unit for living, dining and kitchen area was undersized and never really cooled that area down.

8/10

Excellent

03 Jun 2018

Bob

Great central location in Alabang

It's a perfect location for being in Alabang with the Festival Mall and the Town Center Mall both on the same street about 1/4 mile in either direction. The hotel is not super high level, but comfortable. The biggest issue was a lack of hot water in the shower for more than a couple of minutes, then it goes lukewarm at best.

10/10

Exceptional

19 Mar 2018

Priscilla

Favorite Home(Hotel) in the Philippines!

Since 2011, I tried to vacation yearly in my birth country! Parque Espana was still only a year or two when it was recommended to me by a friend! I love the home environment of it with different spacious parts of a living room, dining room, kitchen, bathroom/shower/tub and at times an open laundry area. I enjoyed entertaining my guests here because there’s a restaurant Bistro del Cielo on the rooftop and a swimming pool and fitness center! There is also a Room Service whenever you get hungry. I had Boodle Fight parties with my High School classmates which was so delicious! Right before I left I had a Despedida Boodle Fight party with my family.
There is a shuttle for free to take you to nearby malls like Alabang Town Center, Festval Mall, Asian Hospital anc to the Airport! The Reception Staff are so nice to arrange a cab if I was traveling at a distance like to Manila Mall of Asia or Makati area. The can they arranged are safe with reasonable prices.
I love the clean and safe environment of this hotel in Alabang! My husband and I enjoyed walking in the neighborhood. There are plenty of restaurants and bars and movie theaters across and near the hotel.
What I love the most here is the professionalism, friendliness and helpfulness of the staff.
I will stay here again next time I am in the Philippines!

6/10

Pleasant

12 Mar 2018

NENITA

Nice hotel,it needs thorough inspection of rooms

It needs to install stainless steel bar in the shower for safety of their customers, there's a mold build up in the shower room that needs to be inspected. These are all for the safety of their customers.

8/10

Excellent

07 Mar 2018

rob

Very nice and close to everything

Staff are friendly and always smilling. Recomend to all.

10/10

Exceptional

02 Mar 2018

Priscilla

A Home away from Home

I love Parque Espana! This is my type of Hotel whenever I am away from home on vacation, especially in the Philippines.
I love staying here because of the amenities...like internet, Shuttle to nearby area, restaurants and room service, the spacious style wherein there is a separate living room, large kitchen, bathroom, dining room just like a home. I can entertain visitors comfortably.
Beautiful and convenient location.
I feel safe in Parque! I enjoy my stay every time I stay here. Friendly and professional staff. There’s parking space.
I will always recommend this hotel to my friends and relatives. Thank you.

8/10

Excellent

02 Mar 2018

Josephine

Satisfactory stay

The staff are the gems of this place.
Our stay was comfortable and enjoyable. The location of the restaurant is at the penthouse. My 80-year old sister was not able to negotiate the 2 flight of stairs after one attempt. We ended up ordering room-service and/or buying food outside. I like it that the shuttle service is available to take us to the mall and back.

8/10

Excellent

18 Jan 2018

Nancy

Great location, very clean.

I booked one bedroom and my sister booked a 3 bedroom. The location is great, close to grocery and restaurants and walking distance to a mall. Both units were clean and fully equipped.
Issues:
- wifi was too slow and limited to 2 devices. When my husband complained, they did give him an extra code for and additional gadget.
- Doors need to be sealed better. A guest from our floor was inconsiderate enough to cook dried fish :(- wow, who does that in a hotel! The entire floor smelled plus all the way to the next floor where my sister was. Since there was a huge gap between the floor and the bottom of our door, our entire unit smelled of fried dried fish.

8/10

Excellent

05 Jan 2018

Verified traveler

decent hotel with close shopping proximity

very convenient having kitchen and table to cook meals.
sink was kinda clogged my whole stay.
bed was kinda hard.
staff always helping
cozy room, kinda like being home.

10/10

Exceptional

31 Dec 2017

Eileen

Wonderful and Relaxing Stay

It was a very busy time. There was chaos in the lobby. Many people waiting to check-in. Rooms were not ready. The front desk staff had their work cut out for them. The guests were complaining but the staff remained calm and very professional. I booked 3 rooms. My family and I just waited patiently for our turn to be called. The rooms were all very nice and spacious. Room service was excellent. Buffet breakfast was ok. Swimming pool was small. We had a wonderful and relaxing stay.

Family

8/10

Excellent

11 Dec 2017

John

Good value, great location

The hotel location is perfectly convenient to shopping, commercial centers, and food places. Our room was large, with a kitchen, dining, and living areas. Great value for the price. The room could have been better kept and maintained (slow sink drain, shower door stains, shower grout condition). Otherwise, the room is generally quite clean.

Partner

10/10

Exceptional

22 Nov 2017

Mecerel

Great place to stay

Great stay, great service, friendly staff. Will go back there again.

8/10

Excellent

16 Nov 2017

Federico

A residence hotel that is a “Par for the Course”

Parque España has been and will remain my choice hotel in this parts of Manila. It is a walking distance to literally everything - good reasonable restaurants, massage parlors and for a golfer a couple of blocks from the golf range and a few minutes to the nearest golf course. The staff are always very helpful and courteous. The rooftop pool is nothing to brag about but good enough for a relaxing dip. The food and desserts are not bad either but alternatives are just a walk away orbyou can cook your own.

Family

6/10

Pleasant

06 Nov 2017

Jonathan

Could be better

Building is old. Needs some renovation. Aircon was old and takes time to cool the room. Could be better if they have king-sized bed for 1 bedroom apartment units for family. They have this air freshener that smells too strong. But great location as it is near a park.

Family

8/10

Excellent

08 Oct 2017

Martin

Poor Service, Old Facilities but great location

We had a 3 bedroom suite. The place is very old but the location is amazing and close to everything and easy to get to one point to another. The only problem is.. we were there at 7pm just for an overnight stay and our room is not even ready yet.. it took forever for housekeeping staff to prepare the room and i requested a wake up call - didnt happen (i was awake at 9 and tried calling to cancel it but no one answered but nobody rang to do the wake up call). Poor service, old facilities and great location.

Family

8/10

Excellent

08 Oct 2017

Wee Keat

Is a good chioce.. have shutter services.

Family

6/10

Pleasant

21 Sep 2017

Rajat

Room ACs were without remote. Basic appliances like bread toaster in kitchen or a washing machine that should be there in a service aptt. was not there... Otherwise rooms were good.

6/10

Pleasant

13 Sep 2017

linda

close to malls and restaurants

it was ok, accessible to shopping mall and restaurants

4/10

Poor

01 Sep 2017

Verified traveler

Stay

The location is nice. Hotel is a bit old. Bad customer service.

Family

8/10

Excellent

09 Aug 2017

Verified traveler

Great Service Hotel

Great service hotel! Rooms were REALLY BIG. They allowed us early check in and late checkout for free. They also have a shuttle that will bring guests to nearby malls and back to the hotel. Buffet breakfast was good as well. Although the aircon in the bedroom is not that cold.
But overall, GREAT HOTEL!

Partner

6/10

Pleasant

02 Aug 2017

Verified traveler

Give Alabang a go instead of Manila

Typhoon warnings and ferry to Puerto Galera cancelled, since we knew in advance, we were lucky to book this hotel on line and get a better experience than booking a hotel in Batangas. Unfortunately we arrived a little early and room was not ready, however, the receptionist gave us a call as soon as room was ready. The booking see free wifi, unfortunately it was only free for 2 hours which was not much help as we were waiting for news when we should move to the harbour. Room is actually a suite room, with kitchen living room as well as the bathroom and bedroom, although the decor is a little worn, it is a nice property and allows you extra room rather than only a bedroom.

Partner

8/10

Excellent

28 Jul 2017

Verified traveler

Okay stay free shuttle spacious

Spacious and we liked the free shuttle to the nearby mall. However the bathroom was leaking and the beds were hard. Place seems safe.

Family

8/10

Excellent

08 Jul 2017

SJ

Great staycation!

Overall stay was great except for the bad experience with the 2 male hotel staff on duty last Friday 7/7/17 7pm. As a customer they won't let you feel you are important. They would converse without even looking at you. I also had a bad experience with them on shuttle service, the staff forgot to tell that we were waiting for the shuttle to pick us up. We've waited for an hour and made several follow-ups. Later to found out that it was not communicated with the driver...

8/10

Excellent

06 Jul 2017

Dave

Nice property.

It's in fairly new condition and our unit was really nice. Pool on the roof was great. Nice property but could use some small improvement. We had to ask for more than one towel per bathroom in a three bedroom family suite. Kitchen is not equipped some of the basic utensils, pots and dish cleaning supplies.

8/10

Excellent

04 Jul 2017

Verified traveler

Good location

It was great. Some of the facilities though were outdated

8/10

Excellent

30 Apr 2017

Mark

Overall, it was great. Second time here and it does not disappoint.

8/10

Excellent

24 Apr 2017

Caroline

Good choice

We have not encountered any problems while staying in the hotel. And the staff at the front desk are accommodating

10/10

Exceptional

14 Apr 2017

Verified traveler

One of the best hotel stay in Manila! I'm highly recommending this place!

10/10

Exceptional

27 Feb 2017

LJ

Nice and spacious!

Provided lots of space, which I always need since I have two giant teenage boys! Great for staycation with the whole family.

6/10

Pleasant

24 Feb 2017

Joanna

Average Hotel

The staff are amazing, 5* for all the hotel staff.

10/10

Exceptional

13 Feb 2017

Verified traveler

Much More Than Expected

From the excellent location, late check-in, to the room amenities and facilities, Parque Espana went above and beyond expectations
.

10/10

Exceptional

09 Feb 2017

Anthony

Great place, quite!!

Enjoyed staying at this hotel. Room was big and pleasantly adorned. Staff was great in every aspect.

Two small \"gripes\", hot water in shower didn't last as long as I think it should have.
Breakfast buffet was lack luster. Not a big selection if your looking to fill up in morning before venturing out.

Partner

10/10

Exceptional

23 Jan 2017

Verified traveler

shuttle service is amazing

they have a pickup/drop off service to the nearby malls very convenient especially if you have a lot of groceries

6/10

Pleasant

06 Jan 2017

Verified traveler

Great, except no hot water.

I've stayed at this hotel on 4 separate trips to the Manila area. It's a great choice, except this time we had no hot water. This is a big problem for me.

8/10

Excellent

24 Dec 2016

Verified traveler

ok.good for family and contractors

nice experience.Very near to malls and nice place around.Also 15 min going to airport 3

8/10

Excellent

24 Dec 2016

Verified traveler

Clean hotel

Slow checkin. Really clean suite with three bedrooms and three T&B. Crazy small parking. Sensors of elevators should be checked, it closes even if you're still on your way out, dangerous for kids. Overall a good hotel.

Family

10/10

Exceptional

19 Dec 2016

Verified traveler

\"I love this hotel\"

The title came from my 5 year old son. That's what he said when we stayed in Parque España last Dec.14 to 15. Me and my husband did not expect the room would feel like home. There's a kitchen with all cooking utensils, dining area with utensils, bathroom with tub which my son really took advantage of, rooms that are super comfy and a mini living room. The whole stay was memorable and we would definitely go back.

8/10

Excellent

19 Nov 2016

tom

Great location close to everything and free transp

The staff is the finest I've experienced in the Philippines. This was my fourth extended stay at the Parque Espana

8/10

Excellent

16 Nov 2016

Yew

Big studio like hotel

The house keeping staff were rather noisy till I told them to lower down their noise.
At one instance they forgot to makeup my room.
Other than the above all were resaonable.

10/10

Exceptional

23 Aug 2016

Aaron Paul

weekend in Alabang

The room is very big and clean. Friendly and acommodotaing staff.

Family

8/10

Excellent

21 Aug 2016

Verified traveler

It was close to shopping mall with free shuttle..
Great accommodation for my family and they have very nice staffs here.

8/10

Excellent

19 Jun 2016

Clarissa

Well spent Birthday for my Sister

I originally booked a 1 Bedroom Deluxe but surprisingly, our room has been upgraded to 2 bedroom suite. Me and my family enjoyed it very much though the lights were so dim, and it made us a bit uncomfortable cos it's a bit dark, then the air-con is a bit hotter than expected. But other than that, your staffs are accommodating. We hope to check in again soon, and we hope for a bit improvement when in terms of your air condition and a bit improvement in your lights. :)

8/10

Excellent

19 Jun 2016

Verified traveler

Nice ambience in the executive room. Breakfast was good & hanging around the poolside/ rooftop was relaxing, over-looking as far as Mt. Makiling & Rizal mountains beyond Laguna Lake.

Family

8/10

Excellent

18 May 2016

Jerry

Nice hotel, close to great restaurants & shoppings

Enjoyed staying in this hotel which are very close to many great restaurants and shopping centers. The location is very safe that anyone can stroll anytime around the premises or in the area. Shuttle is available anytime for drop and pick-up. Staff are courteous and polite.

2/10

Poor

10 May 2016

Verified traveler

You get what you pay for.

Our room was an old one that smelled of \"dried fish\" upon checking in. Front desk promised to send someone over to help remove the stench but no one came. Furnitures are old and outdated (I noticed some paint chipping off the closets). 2 of the 3 aircon units were not working that well. Pillows were hard which made sleep really difficult. Parking is limited so we ended up parking on the street.
Service was good. They were very helpful and accomodating.... But the room? Terrible.

Family

8/10

Excellent

10 May 2016

Michael

Very Very Poor Airport Pickup Service.

I called the hotel about a week before my arrival for pick up at the airport. My flight came in 1.00 am no-one was there to get me. After making several calls to the hotel with the help of airport securty guards i was pickup 2.45 the only person standing outside the airport. After this poor service they still expect me to pay 1200 pesos which is a ripoff. I paid it. Pickup service is very poor...just use coupon taxi or yellow taxi it will cost about 300- 400 pesos.

6/10

Pleasant

26 Apr 2016

Bert

Good place to stay, quit. Couch/TV in the living room very old. No washer & dryer. Very small lobby..

Family

6/10

Pleasant

11 Apr 2016

Mike

Hotel a bit worn, but decent value.

Rooms are a bit worn out. But very spacious. Couch very uncomfortable. Bathroom was quite small and kitchen was large but not well equipped. Only supplied enough utensil and plates for two. Wifi would not connect to several devices. Luckily I had a SIM card with data so didn't really matter. Front desk staff helpful and friendly along with service people. Generally a good hotel but a bit worn. Not bad value for price though, as rooms big and had access to kitchen.

4/10

Poor

07 Mar 2016

Verified traveler

Last minute

It was only for a night and there's not much I can say except for two things;
1) I wish the front desk people could be more professional in addressing a guest, too friendly.
2) I wish there's a bath tub.

8/10

Excellent

17 Feb 2016

Verified traveler

Good and comfortable experience. Will recommend this hotel to friends traveling to Manila

10/10

Exceptional

05 Feb 2016

Verified traveler

great hotel. Can provide private car for pick up and return to airport . Free shuttle to the malls and around Alabang. The staff is amazing , they go over and beyond in service and hospitality.

8/10

Excellent

29 Jan 2016

Armi

good but needs improvement

we really liked the set up of the hotel rooms. being a residence hotel, we had everything a family needed in the rooms e.g. kitchen, lounge room, dining and at least 2 bath rooms. however, they mislook on the number of people staying in the room and provided less number of materials to what was required e.g. a table setting for two when we were a family of four, towels and toiletries. drivers should know how to communicate well with their guest especially in drop-off and pick-up of guests because a couple of instances that they made us walk with groceries from the mall to the hotel. we went away for the whole day and we came back the room was not made still.

8/10

Excellent

20 Jan 2016

rolly

Easy access to department stores and restaurants

Place is nice and comfortable and easy access to restaurants and dept stores. However we had problems with the key access to the room not working.

10/10

Exceptional

20 Jan 2016

Verified traveler

A great hotel close to everything.

Everything was great from check in to check out. It was great and i have traveled all of the World.