The Ummed Ahmedabad Airport

India , Ahmedabad
Ahmedabad, Airport Circle
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50 reviews shown

10/10

Exceptional

01 Mar 2026

Ronak

The beds are comfortable and the service is top , staff here really do go above and beyond I was travelling with my son and mother and we really enjoyed it , reasonably priced and breakfast and kitchen is proper good , it gives u the Indian 5 star feeling and location is also really good close to airport and other areas , I will be coming back to stay again .

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Jitin

It was very good stay , nice rooms, convenient bathrooms, nice food, closer to airport.

Family

4/10

Poor

31 Jan 2026

Paul

Noise from workers next door room until 11pm despite requests to reception. WiFi not connected at start. Tired decor.

8/10

Excellent

30 Sep 2025

Amit

Leisure Family

4/10

Poor

25 Jun 2025

Nirmal

My Wife and daughter checked in later in the evening. Front Desk staff was kind enough to arrange baggage drop off to the room. Upon going into the Room, we found out someone else was already in the room and sleeping. We were rushed out of the room and allocated another room. How can a property issue same room to 2 different Guests.

Leisure Family

4/10

Poor

10 May 2025

Nitin

There was a complete breakdown in communication between the staff. I had two consecutive day bookings—one Direct and other through Expedia. I clearly explained this at check-in, and the staff assured me of two things: I would receive the complimentary airport drop-off included with direct bookings, and that I wouldn’t need to move rooms between reservations. Despite their assurance, my door key stopped working the next day and I was briefly locked out of my room. I also received a phone call asking when I would check out, even though they had explicitly told me I could stay in the same room without interruption. The entire situation was poorly managed.
* Hotel is having construction done, it smells moldy and they gave us a room which pretty much requires to make a perimeter around the hotel because the other way is blocked. One elevator was out of service while the other elevator door was falling apart with plywoods pealing off more than 2 layers.
- ⁠In the room, the moldy smell persisted. Eventually discovered a lizard in the room.
* Hotel denied complimentary airport drop-off, claiming no record. I had to show their own confirmation. Eventually, they refused, saying the complimentary offer only applied to small cars.
* The manager cited technicalities instead of offering solutions, despite prior commitment.

Conclusion:
Only advantage is proximity to the airport. A truly disappointing experience that doesn’t reflect a 5-star standard—possibly coasting on its historical rep.

10/10

Exceptional

21 Apr 2025

Shri

Great location close to airport.

Business

2/10

Poor

12 Apr 2025

Kabir

Rundown property

Business Self

2/10

Poor

12 Apr 2025

Kabir

This is not a 5 star. If you are comparing with other 5 stars in Ahmedabad!? Then you are definitely going to disappoint yourself. Super old fashioned rooms, dirty, dusty corridors, noisy with construction drilling and digging. Limited options in breakfast buffet. Staff hanging in one place chatting to each other, barely looking at the guests.
It’s convenient to AMD airport, other than that, not designed for guest comfort or entertainment. Some 3 & 4 star hotels have better rooms and service.

Business_and_leisure Family

6/10

Pleasant

15 Mar 2025

Raymond

The hotel is very convenient to the airport and has an onsite liquor store. This is important if you want to drink, as the state of Gujarat is dry. The air conditioner in the first room I was assigned did not work.The gym is adequate but several of the machines were out of service. The pool is nice but the first lounge chair I tried was also broken. The breakfast was fine with good service from the staff. The spa was very good. Overall the stay was fine especially for the price paid.

Business Self

6/10

Pleasant

05 Mar 2025

Rajnikant

We visited this hotel in 1991. The interior remains the same in 2025. PLEASE REFIT/UPGRADE.
Catering staff need to ask more questions to customers as regards their preferences especially spiciness of food served.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Derin

very convenient and close to the airport.

Business_and_leisure Family

6/10

Pleasant

03 Feb 2025

Malini

Property is beautiful but sadly the room are dated and bathroom are in really bad conditions, we have stayed at this hotel few times as it’s closer to the airport, I am hoping the Hotel will renovate the room before my next visit

Leisure Family

4/10

Poor

20 Jan 2025

Nirmal

This is NOT a 5-star hotel. It's an average hotel; facility is very OLD. You can feel things falling apart in the room. Bathrooms are dated, slippery tubs, no exhaust. You will not be able to change AC thermostat, you have to call front desk, AC will not go below certain temperature (I guess energy consumption).

Staff is welcoming, you will hear SAR SAR all the time, being an NRI, the expectation of money is very high.

Breakfast is really good, but menu remains same everyday with few changes. I stayed for 4 nights once and 2 nights another time, breakfast was same every day.

Best part is the location, very near to Airport.

Business_and_leisure Self

4/10

Poor

05 Jan 2025

Mr Mukesh

Great location - minutes from the airport. Poor maintenance - wash basin had a huge crack in middle of it, bath had chips in it with mouldy sealant. Poor workmanship all round with paint marks on wall & floor tiles. Overall negative experience - buffet dinner was well overpriced and empty dishes not topped up until requested on multiple occasions.

Leisure

6/10

Pleasant

04 Jan 2025

Viral

Room furniture is outdated and old and bathroom fixtures (tap, bathtub, WC is old/broken!)

Leisure Family

10/10

Exceptional

11 Dec 2024

Yusuf

Nice

Business_and_leisure

6/10

Pleasant

08 Dec 2024

Alpesh

The representative during check-out could have been more pleasant. The bellhop was engrossed in a conversation with the front desk and had to approach twice before we could get our luggage, which was a significant inconvenience considering our flight departure time. While the room was clean, the tub was not clean and had peeling paint in several areas. Okay for one night stay.

Leisure Family

10/10

Exceptional

05 Dec 2024

Clifton

Close to airport, great breakfast.

Business_and_leisure Self

8/10

Excellent

17 Jul 2024

Rikesh

The hotel was a lovely stay. Fantastic end to a hectic few days. Staff friendliness was good, especially on arrival and in the restaurant. Not so good in reception in the morning as they failed to even mention taking payment for airport drop off, and failed to realise whilst not included in booking was on paperwork as i had requested in the morning.

Had a 30min spa treatment for both myself and wife, which was fantastic. One improvement would have been to have some relaxing music during the session.

Food cannot fault.

Leisure Partner

6/10

Pleasant

04 Jun 2024

Jagdish

Looks like too old property

Leisure Family

10/10

Exceptional

21 Feb 2024

Christine

Lovely, welcoming and obliging staff. Hotel is lovely as is the pool area.

6/10

Pleasant

29 Jan 2024

Kamlesh

Room floor has tiles which become very cold, no carpet, no slippers. Overpriced.
Menu at Jacaranda is good to read but quality of chat was ordinary. Overpriced again. Good staff was the saving grace.

Friends_and_family Family

10/10

Exceptional

01 Jul 2023

jayesh

V good luxurious hotel with excellent service and restaurants awesome food multi cuisine
Would highly recommend everybody

Business_and_leisure Family_with_children

4/10

Poor

15 Mar 2023

alan

Over priced for what you get. Staff useless . Menu not varied enough .

Partner

2/10

Poor

13 Feb 2023

mayur

Staff was very unprofessional. They don’t know how to speak with their guest

Leisure Family

4/10

Poor

24 Jan 2023

Rajesh

Was assigned a room with a cracked bathtub

4/10

Poor

31 May 2022

Viren

Much improvement needed

We checked into the hotel at around 6:00 pm on 29th June 2022. We were greeted at the reception advising that our stay was booked for 3 person occupancy. So the hotel was well aware about it.
Through the Hotels.com booking process the hotel contacted us if we would be interested in an upgrade. Since we were three persons we had requested for a suite, however, there was no upgrade provided although the request was made before hand.
When we entered the room there were no hand towels or face towels not a bath mat provided. On calling housekeeping we were provided with one hand towel for a triple occupancy room. On repeated calling also we were only provided with a third bath towel but no hand towels and no bath mat.
The mattress too was much to be desired as it was one which had lost its tension and was soft to sink inside to a level where one could have developed a lumbar problem. It was fortunate that we had an early 4:00 am flight so limited use of the mattress was required.
The saving grace was that the airport transfer staff was good which allowed us to leave peacefully.

Friends_and_family Family

8/10

Excellent

03 Mar 2022

Verified traveler

OK stay but a Dated Hotel

Down as 5*, not sure if that's true anymore. The hotel is pretty dated and the service is pretty limited. Definitely not what I expected from a 5* hotel as it is listed.

Friends_and_family Family

10/10

Exceptional

22 Feb 2022

Verified traveler

Brilliant logistics wise !

Close to the airport and customers. Very friendly staff. Stayed here 2 times before. All i need they provide 😁

Business

4/10

Poor

24 Dec 2021

MILAN

Hallway carpet stinks. Room bathtub getting filled when you shower. Not enough cleanliness.Staff is not helpful. Charged extra for one person even 3 person is allowed and mentioned during booking.
Not enough towels in the room. I would not recommend to anyone. I would give 2 stars out of 5.

Leisure Family

8/10

Excellent

10 Dec 2021

Over all ok

Over all experience was good. Front desk staff was helpful. Restaurant staff was good but the management was not so good. We had finished the breakfast but tea never arrived. My expectations are higher at 5 star level.

Self

2/10

Poor

21 Nov 2021

Gourchand

Worse experience during Hotel Ummaid - Amd stat.

This is my business trip, but I never ever stay this kind of horrible property.

1. Checkin in process too much Slow and front desk staff’s are unprofessional like anything.

2. Rooms are very conjugated

3. Floor area are bad smell / dirty:

4. Very bad in communication, neither they pickup phone call nor they respond in person request

5. In room dining worst. I never seen this kind of irresponsible behaviour from any other property.

Business

10/10

Exceptional

19 Nov 2021

Kuman

Excellent and clse to the airport!

One of the most convenient hotels in the city! Close to the airport and my customers , very easy to commute compared to the previous hotels i stayed in. There is a wine shop too !

Business

2/10

Poor

07 Oct 2021

MANUJ

Avoid...Poor Service

Worst 5 star in Ahmedabad,,,
The entire management stinks....

Business

6/10

Pleasant

16 Mar 2021

David

Reasonable stay!

It was an old-style hotel, still a lot of significant upgrades can be made. I was given a different room from what I have requested for. Customer service is ok but had to repeatedly place my request.

Overall, it was an average experience but a good value for the price.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2020

NARENDRA H

ressive place to stay

They gave an overwhelming welcome and made sure that everything goes well.

Friends_and_family Family

10/10

Exceptional

02 Feb 2020

Heriberto

I like the proper location and versatility to visit any city important place additionally to be right across the airport. It is a beautiful classic hotel with very friendly personnel in a very affordable price.

Business Self

8/10

Excellent

07 Jan 2020

NAVEEN

nice hotel near airport

its a very nice hotel, next to airport, convenient, good food, good service, enough for a business trip, only if they can add carpets in the rooms will be better, otherwise all good.

Business

10/10

Exceptional

21 Dec 2019

Verified traveler

Property is excellent but need some improvement and maintenance in heavy using areas

Business

4/10

Poor

24 Nov 2019

Verified traveler

The toilet was too low and the bed was too high. Electricity outlets were mostly European

Business Self

4/10

Poor

08 Oct 2019

Verified traveler

Towels are not cleaned and very old. Shower tubs and faucets are old and rusty. Staff are very good and helpful. Food is okay. After change from Taj, they haven’t maintained the property.

Business Self

10/10

Exceptional

05 Aug 2019

Verified traveler

Wonderfull............................................

Family

10/10

Exceptional

10 May 2019

Verified traveler

Good security and clean

Business Partner

6/10

Pleasant

08 May 2019

Prashit

Not so happy

It was okie... the spa was disgusting... it’s an outdated property... this guy from the restaurant called Suddhanshu was awesome... extremely friendly & courteous... kudos to him...

10/10

Exceptional

27 Mar 2019

Vikram

Good and peaceful location, Near to airport , staff is young energetic

Friends_and_family Family_with_children

8/10

Excellent

17 Feb 2019

Khushwant

The stay was good. Location is good. The interior is outdated and the service is lousy.

10/10

Exceptional

30 Dec 2018

Mr Subhash T

Very good location for an early morning flight as airport is only 5 minutes drive.
Very friendly and polite staff staff

Partner

2/10

Poor

15 Nov 2018

Umashankar

HOW CHEAP CAN YOU GET!!!

I was highly embarrassed when checking out!! The hotel charged me for breakfast and when I pointed out that it was part of my booking, they said your communication to them did not have it. It was clearly part of my booking and this was totally unacceptable, especially having to argue with the front desk of a five star hotel. I will probably never use your services again as this is not the way to treat confirmed customers.

10/10

Exceptional

13 Aug 2018

Faizan

Amazing 5-star hotel by the airport

The Ummed is an amazing place to stay near the airport. Also, it's huge value for money. The restaurant(s) are also quite good. Room was clean and comfy. We did not use any room service. Staff was polite and helpful. The manager on duty was also polite and welcoming. Check-in process was super easy and simple. All good things to say about our stay.

Family