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Promised Land Resort & Lagoon

Hualien · Taiwan – China

Lixiang Rd. 97447, 1View location

9.0/10Excellent686 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Location8.2/108.2
Neighborhood8.2/108.2
Value10.0/1010.0
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Sport hotels
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Promised Land Resort & Lagoon

This expansive and luxurious resort provides an ideal base for nature lovers in Xofen Township, Hualien County. The resort is spread over 250 hectares of lush greenery near two national scenic areas - the East Coast and East Riff Valleys.

Additionally, the Taroko and Jade Mountain national parks are about an hour's drive from the resort, and the National Dong Hwa University is just a ten-minute drive away. The property features a Spanish-style architecture, décor and theme.

Each guestroom is furnished with tile floors and rosewood furniture for a classic Western look.

Guests can sample gourmet Chinese cuisine in the elegant Chinese restaurant or Mediterranean dishes in the rustic Lira Restaurant, and families will delight in the three outdoor swimming pools with waterslides and the three hot spring pools, all during a relaxing holiday retreat.

Read more about this hotelShow less

With a stay at Promisedland Resort & Lagoon in Shoufeng, you'll be on the riverwalk, within a 10-minute drive of National Dong Hwa University and Fengzhigu Wetland Park. This family-friendly hotel is 0.6 mi (0.9 km) from Li Chuan Aquafarm and 3 mi (4.8 km) from Shoufong Historical Museum.

Make yourself at home in one of the 233 individually decorated guestrooms, featuring refrigerators and free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No alcohol allowed onsite Car required Unicode Support true Professional property host/manager GSTC Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:30 AM to 5:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not permitted at this property.
    • A car is required for transportation to and from this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Property Registration Number 花蓮縣旅館第078號
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately TWD 1552 to 2717 for adults, and TWD 776 to 1527 for children
    • Pet deposit: TWD 2000 per stay
    • Pet fee: TWD 1589 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Fengzhigu Wetland Park 0.6 km / 0.3 mi
Li Chuan Aquafarm 0.9 km / 0.6 mi
National Dong Hwa University 3.6 km / 2.3 mi
Fongtian Historical Museum 4.2 km / 2.6 mi
Shoufong Historical Museum 4.2 km / 2.6 mi
Hualien Yunshanshui Dream Lake 5.5 km / 3.4 mi
Mr. Sam's Cafe 6.9 km / 4.3 mi
Liyu Lake 7.6 km / 4.7 mi
Liyu Lake Visitors Center 8.9 km / 5.5 mi
Chihnan National Forest Recreation Area 9.3 km / 5.7 mi
Lian Cheng Lotus Garden 11.2 km / 7 mi
Mugu Mu Fish Tourist Information Center 11.4 km / 7.1 mi
Houshan: Shingo Story Museum 11.8 km / 7.3 mi
New Paradiso 12 km / 7.4 mi
Emerald Valley 12.1 km / 7.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2003
  • Total number of rooms: 233
  • Single rooms: 33
  • Double rooms: 88
  • Junior suites: 25
  • Suites: 22
  • Apartments: 42
  • Studios: 7
  • hotel
  • American Express
  • JCB
  • MasterCard
Show 67 more facilities & services
  • Visa
  • City centre
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift accessExtra charge
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant: 2
  • Smoking area
  • Highchairs
  • Poolside snack barExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Game roomExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • GSTC Criteria
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Picnic
  • Non-smoking establishmentExtra charge
  • CanoeingExtra charge
  • Table tennisExtra charge
  • FitnessExtra charge
  • Billiards
  • TennisExtra charge
  • BadmintonExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE LUXURYQUADRUPLE • LUXURYQUA.LX

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    QUADRUPLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LOFTSUITE • LOFTSUI.LO

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    SUITE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HONEYMOONDOUBLE • HONEYMOONDBL.HM

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    DOUBLE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Promised Land Resort & Lagoon

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Promised Land Resort & Lagoon

9.0
Excellent
686 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.2 /10
Neighborhood
8.2 /10
Value
10.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
17 Apr 2026
Ni-Ling
Very family friendly to spend a day there!
Family
10/10
Exceptional
03 Apr 2026
Kuang Lung
The room was clean and the amenity was great. The check in staff was friendly and helpful. The shuttle between the resort and train station was very useful and save money to ride a cab.
My overall experience in this resort was great. Will come again
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
WEN TSUNG
good.
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
Cevat
This was a very cool experience for us! We loved the room, parks, food, and honestly everything.
Leisure Family
10/10
Exceptional
26 Jan 2026
Michael
Room were very spacious. Restaurant had excellent food and was priced reasonablely. We enjoyed our stay.
Leisure Family
10/10
Exceptional
14 May 2025
Manek
Amazing stay at Promiseland.
Leisure Family
10/10
Exceptional
04 May 2025
Yen Ting

Great Place for vacation

園區內可以預約接駁,很多設施可以預約使用,房間都是面對園區運河,景色非常優美,房內乾淨舒適,餐廳無論是自助式或是中式套餐都非常美味
Friends_and_family Family
6/10
Pleasant
02 Jan 2025
Verified traveler

Charming villa, but could use some updates

The hotel has a charming atmosphere, and the staff were friendly and helpful throughout my stay, the location is great for a peaceful getaway. The atmosphere felt cozy, and the amenities were adequate for my needs.

Overall, it was a pleasant experience, but there are a few areas that could be improved, I did notice that the hotel feels a bit outdated and could benefit from some renovation. The facilities, including the furniture and bathroom fixtures, show signs of wear and tear, and it would be nice to see some upgrades.

Regarding cleanliness, while I understand that being in a villa surrounded by nature can sometimes bring in bugs, I did find a few insects in my room, and there was a spider on my bed, which was a bit uncomfortable. I know this can happen in older, nature-surrounded buildings, but a little more attention to detail in this area would go a long way.

Overall, it's a lovely place, but with some updates and improvements in cleanliness, it could be an even better experience.
Friends_and_family Family
8/10
Excellent
26 Aug 2024
CHIH YUAN
Buffet is overcharged, room service is reasonable.
Facilities are bit old and wore out. For example, the Pool tables are wore out, they should be replaced.
Friends_and_family Family
10/10
Exceptional
18 Mar 2023
Grace

非常適合度假

慢活的好選擇
Friends_and_family Family
10/10
Exceptional
17 Feb 2023
I HUI

非常推薦的一家渡假村

服務人員都很親切
Partner
8/10
Excellent
23 May 2021
CHING WEI

整體不錯,細節可加強

缺點:飯店泳池未開放未提前告知(訂房網亦無告示),住房期間房間內發現兩次瀕死的大蟑螂(入住當下發現一隻,退房前又發現一隻),沙發後方牆壁可再清潔,疫情期間應提供礦泉水。
優點:園區環境不錯,適合帶小孩溜達,服務人員態度佳。
Friends_and_family Family
10/10
Exceptional
21 Aug 2020
Verified traveler
Beautiful place, clean, with nice staff. Breakfast and dinner buffet very good.
Leisure Family
6/10
Pleasant
02 Aug 2020
Ben
除了入住房間不錯外,高單價卻沒有高品質,有點失望,這樣的消費金額應該可以有更多選擇,下次來花蓮應該不會選擇這裡。
Leisure Family_with_children
6/10
Pleasant
13 Apr 2018
Paula

Tired

This “resort”is tired and not particularly clean. However, not sure there are many choices.
Partner
6/10
Pleasant
23 Nov 2016
OI YAN
Very dirty
Partner
8/10
Excellent
18 Sep 2016
HSU

Clean hotel with history

Good service.
Family
8/10
Excellent
10 Jul 2016
Jerome

Excellent place for family stay

Our second time here after few years and it is still an enjoyable resort to stay at.
Now with two kids we did appreciate even more the quality of the staff.
The swimming pool and the kid's pool are definitely a big plus too.
We can tell that the resort starts to age a bit but overall well maintained. The only issue was some bad smells in the bathroom from the drain.
Family
8/10
Excellent
03 Apr 2016
Arnaud

Very Nice stay! Service was outstanding

Very Nice stay! Service was outstanding, the facilities were great for our kids And so many beautiful sites in the area!
Family
10/10
Exceptional
25 Jul 2015
David

Definitely worth coming back again

The overall stay is excellent. Will definitely going back again.
6/10
Pleasant
26 Nov 2014
Dave

Dated hotel.

This hotel is very dated and in need of updating. It is 100% an environment for children and not adults. Not a good experience.
Family
10/10
Exceptional
02 Nov 2014
Jamey Daniel

A slice of Venice in Asia

We went to Italy this past summer and I'd say they do a pretty good job of creating a spanish/italian feel.

staff were very nice even when they were not sure how to help in english. Louis, from Mexico was a great help.
Family
8/10
Excellent
09 Jul 2014
Ho

Comfy Beds in Hua Lien Country Side

The hotel is located at the country side of Hua Lien. It takes about 15 mins to the town centre. The room is clean and the bed is comfortable. There are a lot of activities for young kids. Good for family vacation!
Family
8/10
Excellent
11 Jun 2014
Verified traveler

Fun for the kids but eaten alive by Mosquitos

The activities for kids were fun but it would be tough if you don't speak Chinese. Despite using repellant I was covered in mosquito bites which made the stay unpleasant.
Family
8/10
Excellent
31 Dec 2013
C.M. Oswald

I wished for just one day longer!

I have been living in the East for about 5 years now, and have settled in Taipei as an English teacher. My dad and two older brothers haven't ventured out of South Africa, so I only get to see them when I 'go home'. My mom has visited before. But for the first time in my life, this time I gave my mom a holiday she has never had yet always deserved. I spoke to colleagues and friends about places, and the first resort that came out of mouths were 'Promisedland'. As we arrived for a two night stopover there, I knew that the start of our holiday was as good as I had hoped for. The land was enormous! This place was, in fact, the start of a full month of memories I shared with my 67 year old mother, and her youngest son proudly treated her like a queen. We were caught by the rain in half-hidden saunas, we baked bread (rip off, but still fun), the food was good, but too many odd things that my mom wouldn't attempt with her 'sticks'. ha! There were things that kept us walking around the resort. The creeping, well-established vines and the statues of roman goddesses were breathtaking.The tune on the lagoon ride is haunting, and I was lucky to hear it again going back to the station. Any place is what you make of it, and pretentious people might pout. I take with me a wish that we could have stayed just one more day to soak it all in. And thanks to the guys on the golf carts - keeping us from the rain and moving us about with huge smiles!
Family
10/10
Exceptional
28 Apr 2026
慧美
環境好,服務人員非常友善,適合輕鬆休閒的旅途,客房也很乾淨
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Shu Fen
非常舒服,讓我們有一個完美的假日
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
JU YUN
很棒
10/10
Exceptional
18 Feb 2026
Hsiao-Yi
房間很好👍點心不錯👍飲料好
服務人員親切有禮
湖畔小憩晚上表演人員很棒👍
尤其是五年級生二人組
園區環境優
渡假放鬆的好地方
Friends_and_family Family
10/10
Exceptional
12 Feb 2026
YU-TING
很棒
10/10
Exceptional
04 Jan 2026
YIJIN
一個超優、遠離塵囂,舒適又處處用心、貼心的休養好去處。
放眼望去,綠油油、用心照料的環境,眼睛可以休憩。深深呼吸,清新的空氣洗滌了都市人的肺部。
Friends_and_family Friends
10/10
Exceptional
26 Oct 2025
Jia Ling
晚上的服務人員都非常溫暖友善
Partner
10/10
Exceptional
21 Oct 2025
PO KAI
漂亮
Friends_and_family Family
10/10
Exceptional
25 Sep 2025
HUEI JEN
友善住宿經驗
Self
6/10
Pleasant
30 Aug 2025
Verified traveler
一般般
Partner
8/10
Excellent
02 Jun 2025
CHINFU
客房整潔ok 自助餐ok 服務尙佳
Partner
8/10
Excellent
09 May 2025
Meng ching
建議晚上可以舉辦露天的歌手演唱,或者投幣式KTV機,不然晚上很無聊
Partner
2/10
Poor
25 Apr 2025
Verified traveler

不友善環境

這麽大的飯店竟然沒有無障礙設施不可置信
Friends_and_family Family
10/10
Exceptional
25 Apr 2025
ZUN-MING

cp質很高

渡假放空的好地方,小孩長輩都適合。
Friends_and_family Family
10/10
Exceptional
02 Mar 2025
SsuAn

百聞不如一見

多年來,花蓮最具代表性的渡假天堂,終於有機會入住,也是百聞不如一見。
很適合帶雙親、小孩同樂。
Partner
10/10
Exceptional
06 Feb 2025
Shufang

很棒

很舒服又寬敞的渡假空間,每位服務人員都很貼心很有禮貌。
Self
2/10
Poor
29 Jan 2025
??
設施和房間設備老舊,員工人數不足,做事效率很差!
Leisure Family
8/10
Excellent
06 Feb 2024
Yy
很好
Friends_and_family Family
10/10
Exceptional
01 Feb 2024
JUIHUI
非常貼心的為旅客設想,配備各種遊樂設施,讓旅客住在其中也不會無聊
Friends_and_family Family
10/10
Exceptional
14 Jan 2024
Shang chieh
很棒,希望新的區域快點開放👍
Leisure Partner
10/10
Exceptional
05 Jan 2024
雪貞
提供住宿 飲食 服務人員都很棒;因為園區面積不小,提供腳踏車供客人無償使用可說是飯店的基本配備,使用者需自行付費還不便宜呢,公司應該了解一下,如何改進
Leisure Family
10/10
Exceptional
09 Dec 2023
TZU-YUN
整個園區佈置很用心,營造的氛圍會讓人放鬆慢下腳步,員工都非常親切熱情
樹木花草都有在修剪維護,散步在園區很舒服。
唯一的缺點大概就是吹風機比較老舊的款式風量很小,但瑕不掩瑜,住起來非常舒服!
Leisure Partner
10/10
Exceptional
01 Dec 2023
Jer Horng
非常好,今年住了三次~
Business_and_leisure Family
6/10
Pleasant
15 Nov 2023
tsung mao

跟平台購買有差別嗎?

14:40抵達lobby check in,告訴我要等房間清潔,直到15:30才通知我入房,這都沒問題。
在我check in後的每組客人都是check in就送進房間,就是我遲遲的等待,在lobby坐等,看著後來的客人ㄧ組組離開,別人不尷尬我都尷尬。我往停車場車上等櫃檯通知,看到的也是車停進來就立刻接走。(這天入宿的客人不多)。15:30終於通知我,可以到櫃檯換房卡,告訴我升等蜜房房型,結果是馬桶會滲漏水的房。(這點我沒有向櫃檯反應,也懶得說了)
我猜想,是不是跟平台購買的客人有此待遇。
Friends_and_family Friends
10/10
Exceptional
29 Oct 2023
ChunSheng
有生之年一定要來住一次
Friends_and_family Family
10/10
Exceptional
30 Sep 2023
VANESSA

喜歡來這裡度假

這是我們第二次入住,與上次入住時間僅隔一個月。因為喜歡所以我們又迫不急待跑來了,這次還是感受還是長非常
棒!
Friends_and_family Family
10/10
Exceptional
04 Sep 2023
Jer Horng
很棒
10/10
Exceptional
03 Sep 2023
Jer Horng
很好,一切維持很好,餐點很豐富~
Business_and_leisure Family
10/10
Exceptional
25 Aug 2023
Ko
很棒的度假村
Friends_and_family Family
8/10
Excellent
28 Jul 2023
Lee

使用游泳池時有工作人員在噴灑除蟲劑

第二次入住,整體都還是很滿意,唯一有一點傻眼的地方是中午左右一家人在中島游泳池邊躺椅休息時,有人在噴灑不明液體,工作人員自己戴著防毒面具,泳池工作人員回覆不知道在噴灑什麼因為不同部門?還是我自己去跟工作人員詢問得知是除蟲劑後自己換位置😳竟然是除蟲劑,不是應該要在沒有遊客使用設備的時候噴灑嗎?有點掃興也不知道女兒已經吸了多少進去😢
Friends_and_family Family
8/10
Excellent
24 Jul 2023
Wan Chun
環境優美,房間很大,只是很多付費設施
Leisure
10/10
Exceptional
02 Jul 2023
子賢
是一處渡假放鬆的好地方
Leisure Family
8/10
Excellent
20 Jun 2023
Verified traveler
房間很大很乾淨,每間房間都面河非常舒服,館內到處都有雨傘可以拿非常貼心,入住運河一天只能坐一次,還要登記房號,早餐樣式多食物好吃,但晚餐不是很好,晚餐里拉餐廳BUFFET菜色很一般,中餐館的菜色更是不怎麼美味,對於主打一泊二食渡假村來說會期望可以在食物方面更努力一點
入住房間有給理想大地的蜂巢糕,冰箱還有汽水,續住還會補蜂巢糕跟汽水,這點很加分,房間內都有UCC膠囊咖啡機也很不錯
Friends_and_family Friends
10/10
Exceptional
16 Jun 2023
Cheng Ting
太棒的環境,所有員工都非常客氣,不論任何單位的人員只要是經過身邊都會親切的問候!令人感到舒適!難忘的回憶!
Self
10/10
Exceptional
22 May 2023
YEN-TING

渡假好去處

服務人員親切,體驗設施很多,環境優美,住宿品質很棒!
Friends_and_family Family
10/10
Exceptional
04 May 2023
??
用餐選別性比較少
Leisure Family
10/10
Exceptional
04 May 2023
福財
用餐的選擇性比較少、中餐2個人比較不好點菜、點2道菜覺得寂しい、點太多又吃不完。
附近外面餐廳又很遠
Leisure Family
10/10
Exceptional
12 Apr 2023
Tien-chun

2 thumb up

2度訪此.超讚的.經營的很用心.疫情後竟然還投$$擴大園區.網路上有些評論不是很好.我就不懂為何了.
因為這就同我所預期的美好假期.

1晚2人,7000多含早晚自助餐(很好吃耶)飯店還送了禮物.
接駁車+包了船遊園區一圈.上了飯店安排的課程+早,傍,晚各走園區一圈.夜晚園方開船道晚安.各處都幫放著有美妙的音樂(音量及質感都非常適合)
雖然遇到泳池年度保養.但大島泳池還是有開.坦白說也不會去游.就坐在旁邊吹著風看景.享受著不受打擾就很開心

(唯一讓我擔心的是看到寵物區正在擴大中.不知道之後如果寵物多-園區品質會如何.只有此點讓我會擔心未來.就期望園方能靠執行力跟規劃持續保持)

THANKS - 與女友/老婆有在此有著美好的旅行.
Partner
10/10
Exceptional
26 Mar 2023
Wei-chen
工作人員非常友善,帶毛孩也有很大的空間可以活動,相當舒服。

會希望自助晚餐的時間可以更常,因為帶小孩去,要一邊哄孩子、餵孩子,自己還要吃飯,根本就來不及吃飽,工作人員就來提醒晚餐時間到了,覺得很有壓力。
Leisure Family_with_children
10/10
Exceptional
26 Mar 2023
雅君
沒意見
Leisure Partner
10/10
Exceptional
17 Mar 2023
挺貴
景觀視野很好
服務人員親切
Leisure Family
10/10
Exceptional
07 Feb 2023
依庭
適合家人一起度假,放空,漫步的好地方
Leisure Family
8/10
Excellent
09 Jan 2023
HSINHUANG
很貼心
Business
10/10
Exceptional
25 Dec 2022
YUPEN
一直想去住但很貴終於圓夢
有免費搭船
Friends_and_family Family
10/10
Exceptional
20 Dec 2022
Verified traveler
值得再次前往
Friends_and_family Family
10/10
Exceptional
18 Dec 2022
Yi-An

飯店綜合評價

房間很大,床和枕頭很舒適,浴廁很乾淨,還提供飲料和膠囊式cafe。是國際級的住宿體驗。員工都很熱情笑容很親切很nice, 可以在園區很輕鬆很悠閒地走逛,不用怕迷路,高爾夫球車隨攔隨停,不怕園區很大走累了。理想是很棒的渡假飯店。
Partner
10/10
Exceptional
26 Nov 2022
Jer Horng
享受獨立的西班牙度假村,早晚餐全包,很愜意。
Leisure Partner
10/10
Exceptional
12 Oct 2022
??
服務人員友善。設施多元,環境清幽,值得一訪!
Leisure Self
6/10
Pleasant
04 Sep 2022
Hsu Chang

房間較舊但服務好

房間硬體設施比較老舊,早餐餐點選擇不多,周圍環境較多蚊蟲,但服務品質很好,服務人員貼心且周到,大致上還算不錯。
Partner
8/10
Excellent
06 Jun 2022
LI LING
房間容易潮濕,連被單都濕濕的,建議每間都要設置一台大台除濕機。
Leisure Self
4/10
Poor
14 Apr 2022
Yu-Hsiang
跟Expedia 後台退票連結有問題
10/10
Exceptional
16 Mar 2022
CHANG-SHENG
超讚
Friends_and_family Family
10/10
Exceptional
08 Mar 2022
WEN CHUN
❤️❤️❤️感覺舒服
Partner
10/10
Exceptional
08 Feb 2022
Verified traveler
服務人員很親切,晚餐早餐也很不錯,唯一缺點是要到較遠的點需要預約接駁車,但是車很快就到來了,我們除了入住退房需要接駁車搬行李,其他都用走的,主要活動都在附近,活動也很不錯,很棒的體驗
Partner
10/10
Exceptional
06 Feb 2022
Verified traveler
愉快的經驗,符合此次出遊設定,服務人員很貼心,是想再次入住的地方
Friends_and_family Family
10/10
Exceptional
04 Jan 2022
CHENG
能夠讓旅客悠閒的渡假,在飯店內自在的走走逛逛,心情放鬆!
Leisure Family
10/10
Exceptional
04 Dec 2021
JIEYUN

有機會再入住

非常棒
Partner
6/10
Pleasant
02 Dec 2021
CHIA-SHENG

有點失望的住宿經驗(尤其餐飲部分)

無論正職或實習生,服務人員都很親切熱情。住宿房間/環境乾淨,設備較舊但維護良好,除寢具不知道是什麼原因,讓我們鼻子皮膚有些過敏。

住宿期間與總機溝通也很順利,叫車、提供慶生蛋糕、房間安排、育嬰用品都沒問題。

只是餐飲真的非常糟糕,口味、食物、賣相都很對不上五星級飯店與價格,晚餐/早餐逛了好幾圈不知道吃什麼,早知道就選擇買個泡麵回房間吃。

硬體建築漂亮用心,但植栽可能秋冬關係,感覺滄桑。落羽松生態、娛樂設備都蠻失望的。

如此一來,覺得一家四大一小,二食一泊動輒萬元的經驗,實在沒有很理想。
Friends_and_family Family
8/10
Excellent
25 Nov 2021
Jen Yu

好的住宿環境,適合全家放鬆、休息的好地方!

入住大廳很小,跟整個渡假飯店格調不一。
櫃檯人員,制式化的服務態度雖然沒出錯,可惜沒有溫度。
門口接待人員活潑、熱情、有活力。
房間整齊乾淨有陽台,但毛巾與備品跟住宿人數不符。通知櫃檯後請其補足,送補品人員竟質疑客人,還要求要進房內清點數量,這樣服務態度讓人匪夷所思!
餐廳人員效率高,服務佳。餐點品質優!
園區植栽維護非常棒!還有遊船導覽園區服務。
適合全家出遊或放鬆的飯店!

Friends_and_family Family
10/10
Exceptional
19 Oct 2021
Verified traveler

很棒的度假型飯店!

度假型飯店,房間舒適、環境優美!搭船遊整個飯店很棒!
Partner
8/10
Excellent
03 Oct 2021
SHUYI
一泊二食~入住時晚餐到已被限定時間
Friends_and_family Family
8/10
Excellent
24 Aug 2021
Shan-Yueh

家庭旅遊的好去處

本次是家庭旅遊,理想大地佔地十分寬廣,因為家中小孩都小於六歲加上天氣炎熱,最喜歡的設施是游泳池,可惜因為疫情關係,兒童池沒有開放,而且一天只能預約一個小時的時段,但是得來不易的玩水時間還是讓小朋友們十分開心。免費搭乘小船游河體驗很不錯,一邊聽著船長介紹,理想大地的運河水源來自上游天然集水區,再通過運河流到下游的河流裡,所以水才能保持流動清澈。住宿環境房間還蠻寬闊的,可惜床的大小比起我們過去住的雙人床稍微窄了一點,但寢具都很舒適。房間提供的mini bar可以免費享用各式飲料,而且隔天房務人員還會補充新的飲品,跟贈送的小點心蜂巢糕,十分貼心。房間提供的UCC膠囊咖啡機也蠻好喝的,國內的飯店相對較少見使用UCC咖啡機,也是蠻新鮮的體驗。早餐種類還算齊全,可惜咖啡機出來的義式咖啡口味較淡,濃豆漿是不錯的選擇。吃早餐的餐廳,面窗的角度可以看到外面庭院造景,小型瀑布,心曠神怡。
Friends_and_family Family
8/10
Excellent
14 Aug 2021
Ya-Chun
喜歡這種自然舒服的度假飯店
Enjoy it
Friends_and_family Family
10/10
Exceptional
31 Jul 2021
TSUNG-TA
We are enjoying the stay.
Friends_and_family Family
10/10
Exceptional
20 Jul 2021
Verified traveler
諾大的空間及舒適環境
Leisure Family
6/10
Pleasant
26 Apr 2021
YI CHIEH
房間清潔真的要再加強,我真的很不滿意廁所的清潔。
Friends_and_family Friends
10/10
Exceptional
11 Apr 2021
Wanyun

超推~

真的很舒服也讓人很放鬆~
一定還會帶家人再去住
Friends_and_family Family
6/10
Pleasant
05 Apr 2021
HSIAOFEN

風味餐廳菜色差只有路邊攤水準。

服務品質差,
1. 風味餐廳管理不好,我們是房費含晚餐套餐,可以去里拉自助餐但我們選擇中式,,結果很後悔選中式餐廳,菜色只有路邊攤水準而且沒有吃飽。
2. 電話餐廳訂位二次,一次到場說沒有訂位紀錄,,一次說電話取消,傻眼。管理差。
Friends_and_family Family
4/10
Poor
21 Mar 2021
Verified traveler
房間還不錯,打掃的房務人員也很好。

Check in的櫃檯人員很多東西沒介紹到,包括園區內游船、用餐都是要刷房卡,退房時可以播0請人幫忙拿行李跟載我們去停車場...這些都是剛好隔壁有另一組遊客再辦入住時,我們才有聽到。

餐點很不好吃,晚餐建議去外面吃。
Partner
10/10
Exceptional
19 Mar 2021
PEI HSUAN
房間乾淨整潔,很棒!整個園區很漂亮,很愜意~美中不足的是同棟其他房間旅客太吵了,稍微影響睡眠品質
Friends_and_family Friends
10/10
Exceptional
17 Feb 2021
Ya ju
很好的住宿品質
Friends_and_family Family
10/10
Exceptional
15 Feb 2021
Verified traveler

適合家庭旅遊的渡假村

整體環境舒適,很有度假氛圍,適合家庭旅遊。
飯店服務人員有禮,遊河導覽員(小卓)很專業,休閒中心釣魚指導員也很熱情。
Friends_and_family Family
10/10
Exceptional
13 Feb 2021
Verified traveler
環境舒適 設施很多 在這可以玩一天休息放鬆
Friends_and_family Family
10/10
Exceptional
12 Feb 2021
Verified traveler
早餐的補食可以再快一些,我們家人等的有點久
Leisure Family_with_children
10/10
Exceptional
12 Feb 2021
Verified traveler

理想真的很理想

理想果然真的很理想
Friends_and_family Family

Location & surroundings

Promised Land Resort & Lagoon
Lixiang Rd. 97447, 1, Hualien, Taiwan – China

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Promised Land Resort & Lagoon

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