Name: Home2 Suites by Hilton Oxford, AL
Address: 300 Colonial Drive, Oxford, 36203, US

10/10

Exceptional

20 Jul 2026

Tiffany

Everything

Self

10/10

Exceptional

12 Jul 2026

Lori

Front desk person Lauren was amazing. So helpful and nice!

Partner

4/10

Poor

12 Jul 2026

Pamela

I have stayed at many Home2Suites due to traveling with my dog and this one was the worst. There was no toilet paper so I had to go to desk for that. It was handicap accessible and the shower ran all over the bathroom floor. The peeling paint on doors was evidence that this had happened for a while. The room had several light bulbs out and the girl at desk said it couldn’t be replaced until maintenance came in next day. There was also stains on bed spread and an all over unclean look to space. Will not be booking at this one again.

Pet

10/10

Exceptional

10 Jul 2026

Vernita

Staff very helful...only issue was the breakfast items were cold

Partner

10/10

Exceptional

02 Jul 2026

Angelia

👍love this place

6/10

Pleasant

23 Jun 2026

Melissa

We had to get an accessible room due to low availability. The room was huge, but there was only 1 full(not queen) sized bed. There was a twin size sheet on the bed. Only 2 of the pillows had pillowcases on them. They were short on linens due to the hotel being booked. Also the chair was missing in the shower & the entire bathroom flooded while taking showers. The floor was not sloped well enough for proper drainage. The room was clean & it was pretty quiet.
Breakfast was really good & the desk staff was friendly.
There were a lot of events going on in the area & very few rooms to go around. They definitely took advantage. They were price gouging & we ended up paying DOUBLE what it would’ve cost the very next week.

Partner

8/10

Excellent

21 Feb 2026

Allison

The front desk staff was very attentive. The housekeeping staff was asked to replace the towels we put outside our room with clean towels and they only took the dirty towels. The housekeeper I spoke to was not very responsive to me, just half nodded and walked away. When we arrived back at 9:00 pm we had to go back to the front desk for clean towels. We also had to ask for a blanket for the fold out sofa as only sheets were provided.

Family

10/10

Exceptional

06 Feb 2026

Warren

Room was great!! Clean

Leisure Partner

8/10

Excellent

25 Jan 2026

Willis

The room was great! Whitney was awesome, she had a great personality and was very friendly and welcoming to all the people I saw her come in contact with. The reason I took away one star is because the the interactions I had with the morning front desk staff made me not extend my reservation and switch hotels. But the hotel and Whitney I give 5 stars and a 10/10 . Keep hiring more people like Whitney!!!!

Self

8/10

Excellent

02 Nov 2025

Susan

I was unable to use the bathtub because there were knobs missing.

Business Self

10/10

Exceptional

28 Oct 2025

Sandy

All was well! cleanliness, staff, breakfast selection, spacious and clean rooms.

6/10

Pleasant

14 Jul 2025

Thomas

Dirty, needs cleaning. Room comfortable.

Pool looks dirty. Wife did not want to swim due to black stuff on pool walls. She said pool railing was very loose. The American flag is tattered and should be replaced. Carpets are very dirty and need a good cleaning. The room was in better shape and comfortable. No ice bucket. There are plenty of other hotels around that I will stay at next time.

Partner

6/10

Pleasant

20 Jun 2025

Traonica

Evening staff was not friendly, towel availability was very limited, not to mention we woke up without water and no one on the staff advised us of an incident until we called the front desk repeatedly.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Shanell

Cool a7$ staff!!! Loved it!!!

Leisure

4/10

Poor

06 Jun 2025

Dion

Couldn’t

10/10

Exceptional

27 Apr 2025

Loretta

Great place to stay

Leisure Family

8/10

Excellent

02 Feb 2025

Verified traveler

A Mix

This hotel was a mixed bag. Staff was friendly and evening staff was especially engaged. There apparently were computer problems and our room was assigned to someone else before we even checked out. The room was spacious and the kitchen, dishes, etc. nice. The room was reasonably clean but definitely not spotless. The breakfast sounded good but though I arrived 10 minutes before they closed there was not much other than oranges and bread left to eat.

Partner

10/10

Exceptional

21 Jan 2025

Shaohua

Good place to stay.

Business Self

10/10

Exceptional

21 Jan 2025

Shaohua

Love the Peloton bike there, one of the reason choose this hotel.

Business Self

10/10

Exceptional

04 Jan 2025

Jessica

Staff is exceptional and go above and beyond for their guests.

Leisure Self

10/10

Exceptional

19 Dec 2024

Timothy

Staff was very pleasant and helpful. The property was clean and quiet.

Business Self

4/10

Poor

20 Nov 2024

Ewell

There was a bad odor throughout the building and room. When I asked about it at the front desk the clerk stated “ you kind of get used to it”.

Business Self

10/10

Exceptional

04 Nov 2024

Alida

It was nice and quite, clean and convenient

Business_and_leisure Partner

10/10

Exceptional

29 Oct 2024

Naresh

Parking was a problem

4/10

Poor

18 Jul 2024

Ted

Bugs in rooms!

A pool was listed as an amenity, however we discovered the pool was closed indefinitely once we arrived on property. My room was pleasant up until I discovered a cockroach in the kitchen area. The staff was very friendly and I have no complaints other than those listed above. I was able to cancel the remainder of my stay.

8/10

Excellent

02 Jun 2024

Sherry

Disappointed the pool was not opened

Leisure Partner

10/10

Exceptional

31 May 2024

Michael

Everything close by

Leisure Self

8/10

Excellent

19 Nov 2023

Patrick

KAT had fresh baked chocolate cookies which were a nice touch at check in. Breakfast was good, hot and ready in the morning.

Leisure Friends

10/10

Exceptional

30 Oct 2023

Eric

I enjoyed my whole stay! Staff was very friendly and the room was great... the free breakfast was an added perk!!!

Business Self

2/10

Poor

16 Oct 2023

Lisa

I will never stay there again in life!!

I feel as if I'm due a refund. Day 1 I spoke with the manager because I called before coming and asked if there was a wall between bed and sofa and they said yes. When I arrived, they had a curtain. There was a big roach in the room upon arrival. There was no blanket, and they used a bed skirt for the blanket. I was very disappointed with this hotel. It was very outdated. I have stayed at several Home2 Suites in different states and it was up to date and immaculate. My stay was very uncomfortable. The shades wouldn't go up and the dull lighting kept the room dark. The sofa looks too old and dirty to sit on.

Friends_and_family Family

6/10

Pleasant

12 Oct 2023

Julia V.

The sleepet sofa was not clean and the blanket givrn to us had holes in it.

Leisure Family

10/10

Exceptional

01 Oct 2023

Matt

Staff was very friendly, clean rooms, great breakfast.

Leisure Family

8/10

Excellent

15 Aug 2023

Gene

Manager on duty was solid, proactive and dealt with our requests. Good customer service !

Leisure Pet

10/10

Exceptional

15 Jul 2023

Gloria

A great place to stay and with wonderful staff !!

Business Family

4/10

Poor

06 Jun 2023

Jamie

No sheets available for pull out bed. Door to bathroom unable to close, swimming pool not unavailable/drained, not cleaned on June 1 (that’s important in the summertime for parents with young children, a heads up or discount of stay would have been nice.)

Friends_and_family Family

4/10

Poor

01 May 2023

Byran

Location was convenient to highways and dining.

Leisure Family

10/10

Exceptional

27 Nov 2022

Steven

I enjoyed my stay and everything was great from the front desk service to the free breakfast and the convenience to everything was awesome, the highway was very close

Leisure Self

2/10

Poor

11 Oct 2022

tonya

Our room was horrible. The room smelled like a dirty mop had been used while \"cleaning\". The shades at all 3 windows were broken and would not go all the way down. Light from neighboring businesses came in all night. The wallpaper was coming off the walls in the bathroom. The towels were paper thin. The refrigerator had hair in it (it obviously had not been wiped out). The foyer light would not go off at all. The tv remote only worked when standing in front of the tv (not from the bed).

Leisure Family

8/10

Excellent

08 Oct 2022

Jackie

Breakfast items were not replenished. Members of our party had to ask to have coffee, juice, and waffle batter refilled. Someone else had to ask for grapes to be replenished. Attendant was seated at a table talking to guests.

Leisure Family

2/10

Poor

10 Sep 2022

Danielle

I feel like what you are paying for isn't worth the money!

Leisure Friends

4/10

Poor

30 Aug 2022

Mary

The hotel is in need of an upgrade but that

Partner

6/10

Pleasant

06 Jul 2022

Andrea

I liked the gym and the laundry being so close. It made working out convenient. The pool was out of service 2 of the 3 days we were there.

Leisure Pet

6/10

Pleasant

23 May 2022

Verified traveler

Not up to par with their other locations

I would really like to give a good review be because i like the Home2 brand. All other locations gave been fresh, modern and clean. However, i believe this location was converted from and older hotel and felt old and worn. Lobby was cluttered and dirty. Room had subtle wear and tear. Bathroom sliding door broken. Exterior door broken. Would not stay here again.

Friends_and_family Family

10/10

Exceptional

21 May 2022

Linda

Very clean
Good customer service
Enjoyed our stay

Leisure Family

4/10

Poor

08 Mar 2022

Charles

Staff seemed as though they would rather be anywhere else and i overheard a few of them laughing about the way another guest looked

Partner

6/10

Pleasant

09 Feb 2022

Floyd

I arrived after 6:30pm and had to wait 45 minutes for staff to clean my room. I also had no towels, I called the desk and was told to \"come down stairs and get them.\"

Business Self

8/10

Excellent

30 Dec 2021

Maria

The room is very comfortable and spacious. But whoever was meant to clean the room left a dirty rug, the remote was greasy, the ottoman has something spilled on it.

Leisure Pet

2/10

Poor

15 Dec 2021

Marvin

Home 2 Home was our go to hotel before COVID, and now it’s not as clean, no room service even after asking for clean towels and having the trash removed. My wife and I are No happy with the room and service at all, we will not stay there again.

Leisure Family

8/10

Excellent

27 Nov 2021

Sonya

Friendly staff who communicated well, but the room needed a little renovation. The sliding bathroom door kept getting stuck, there were stains all over the carpet and couch, and we were missing pillows and towels.

Leisure Partner

2/10

Poor

11 Oct 2021

Sandra Kay

We had a reservation for 2 nights in this hotel. Check in was at 3 PM. Our rooms were not ready and not available and no time when they would be. We came back at about 6:30 and same things rooms weren't cleaned and not sure when they would be. Then gave us one room; when we opened it someone else's things were in the room! Went back downstairs, and told again no rooms didn't know when. At 7 PM my husband got us rooms next-door we had had enough!

Leisure Family

8/10

Excellent

08 Oct 2021

Aretha

Hilton Neglect Property

This is a Hilton property that needs a lot of restoration the staff is overly friendly and accommodating. They all seems to like working at this property. Hilton, parent company, has severely allowed this property to be neglected. All the rooms needs to be restored - from the bathrooms, the carpeting in the entire hotel, mattresses, bed comforters, linens, bath towels the doors to each of the rooms. The elevators. The ceilings. The outdoor pool area. The entire property needs millions to bring it back to standard. Hilton is a billion dollar enterprise. As a customer I do not know the channels for this property to receive the necessary funding. This property is typically booked. I think primarily due to the staff. The aesthetics have allowed to be faltered. I spoke with staff that stated the property needed at a minimum of 4 million to bring it up to standard.

Business

2/10

Poor

22 Sep 2021

Sharman

Had to change rooms after checking. First one didn’t have light in bath. Second one without remote, blinds don’t go down. Poor quality linen. Noisy on 4th floor.
Don’t remember a worse nights sleep.

Leisure Self

6/10

Pleasant

02 Sep 2021

Aubrey

There was no soap in the bathroom and the toilet had urine stains and hair around the rim. The staff were friendly and brought us what little soap they had and cleaned the toilet. The rest of the room was clean. The pool was very dirty and appeared to have something growing in the bottom of it. The staff gave us 2 free waters and took $10 off the bill for are inconvenience. Overall not a terrible place but I wouldn't stay there again.

Leisure Partner

10/10

Exceptional

28 Aug 2021

Paula

Pmc

We stayed for two weeks and were very comfortable. The staff are all very pleasant and responsive

Partner

10/10

Exceptional

23 Aug 2021

Nancy

Typical Home2suites

Nice hotel as all the Home2suites are. Breakfast only a box, but at least had some protein option in it. Nice desk clerk.

Partner

2/10

Poor

22 Aug 2021

Angela

Not safe

My hotel stay was not good. I am not sure if my hotel was safe and cleaned. The carpet was dirty, there was an open drink and expired slimming drinks in the fridge, lamp missing a light and hair in the shower. In addition, our room was not cleaned and no cleaned towels between our visit. We were told that you had do a housecleaning request 5 days prior to our arrival. This is not posted on hotel.com website nor were we told during check-in. My biggest disappointment was the one bedroom
Hotels.com allowed me to book and upon arrival the desk clerk tells me that this hotel only have studios. I don't mind paying for a nice hotel room, but I don't want to pay the price of a a 3 star hotel and get a -1 star hotel. This hotel really needs to be checked before someone get sick because they are not doing what the CDC recommend to be open.

Friends_and_family Family

10/10

Exceptional

19 Aug 2021

Verified traveler

The staff were brilliant. The room was comfortable. Very close to food. Will be ataying there again on my next trip.

Business Self

8/10

Excellent

16 Aug 2021

Diahann

Great start but upgrades needed

Overall, I enjoyed it. I usually stay im Hilton hotels so as far as the Hilton standard, the hotel needs a little improvement in the area of presentation. The first floor was impeccable (clean, modern etc). Hallways of rooms were dirty (stains on carpet and walls, moldy appearing vents).
My room was okay. Hardware in the bathroom were broken or missing. Bed was comfortable but sheets couldve been cleaner.
Service was excellent. Staff were friendly.

Friends_and_family Family

6/10

Pleasant

03 Aug 2021

Charles

Room not ready until 1AM, disappointed

We got to the hotel pretty late, around 10pm, when we arrived we were told the room is not ready and had two people in front of us, the room was not ready until 1AM, very disappointed and was exhausted.
We also had to park across the street because there was not enough parking.
Room was clean though and comfy.
Tried to get a late checkout and got 30 min, asked for a 1pm check-out, gave us 11:30.
Doubt we stay at this location again.

Business

10/10

Exceptional

28 Jul 2021

Verified traveler

No breakfast as I thought.

Leisure Self

8/10

Excellent

23 Jul 2021

Verified traveler

Very spacious and clean room. Was disappointed that the continental breakfast was unavailable.

Leisure Family_with_children

8/10

Excellent

18 Jul 2021

George

Couple nights stay

Had a decent stay, service was great.

Friends_and_family Family

2/10

Poor

12 Jul 2021

Verified traveler

They were overbooked

When we arrived to check in. We were informed that they were overbooked and we would have to stay at a neighboring hotel. We were not happy considering this was supposed to be a sleepover for our 6 year olds birthday

Friends_and_family Family

8/10

Excellent

07 Jul 2021

Darlene

On point

I love Home 2 suites because of the size of their rooms and you have access to a grill

Business Family

6/10

Pleasant

07 Jun 2021

Kelly

The hotel is more like a motel. No one ever at front desk, phone in room didn’t work- fuzzy so you couldn’t hear. My bathroom light didn’t work and I advised staff on day one. Day 2 no one had come to fix so I inquired again. They said that they had to order pieces or bulbs. Bathroom door didn’t lock either.
Management didn’t care about the issues - did nothing about it

Friends_and_family Family

10/10

Exceptional

02 Jun 2021

Verified traveler

Everything was very clean and everyone was was nice and friendly.

Leisure Family

8/10

Excellent

24 May 2021

Verified traveler

Everything was good with my stay. Could have used another bar of soap in shower. Only had one bar for washing hands and taking a shower.

Leisure Self

10/10

Exceptional

07 Mar 2021

Verified traveler

I loved everything at the hotel except the ice maker on my floor wasn’t working. The drawers in the room kept coming open by themselves. Also the table one of the legs was broken. Other than that I would recommend this hotel.

Leisure Pet

4/10

Poor

14 Feb 2021

ashley

Not impressed.

We stayed at home 2. We were disappointed with how clean it seemed online but not in person. The bathroom door was broken. So was the toilet and garbage disposal. We were told there was a breakfast but it was a danish in a brown bag. Very disappointed.

Partner

10/10

Exceptional

13 Feb 2021

Verified traveler

No complaints located very close to restaurants so i was able to stumble back to my room and didnt need to call a taxi so that was convenient

Business_and_leisure Partner

8/10

Excellent

16 Oct 2020

Kyle

Beautiful Day

Excellent trip beautiful day experiencing a 110 mile bike on Chief Ladega Trail/Silver Comet from Alabama to Georgia and back. Total miles aprox. 190 round trip!! :O)

Friends_and_family Friends

8/10

Excellent

24 Aug 2020

Dan

Hotel was clean, friendly staff...though room was not as advertised. Should of had a separate bedroom with door and was only a curtain between living area and bed.

Friends_and_family Family_with_children

2/10

Poor

10 Jul 2020

Motherof3

I had the worst experience ever here at this location. The room was not cleaned properly the pull-out sofa had a mattress cover left on it from previous guests..that's nasty and unacceptable especially during Covid-19. I did not know the hotel was pet-friendly so I was miserable for 2 days. I had to check out early due to the fact the rooms were not sanitized and clean properly having animals on the property cause me to have headaches for two days straight Non-Stop Once I Departed the hotel and went to stay with family I no longer had headaches and was able to enjoy 4th of July. This property is not at all worth the money

Friends_and_family Family_with_children

10/10

Exceptional

08 Jul 2020

Georgia

We appreciated the smoke free facility. The 3 employees we saw were very helpful and constantly cleaning. We enjoy the suites . It nia

Friends_and_family Family

8/10

Excellent

06 Jul 2020

George

Good place to stay

This was a good stay considering the times that we are in. The service was prompt and rooms were clean.

Friends_and_family Family

8/10

Excellent

04 May 2020

Douglas

Over nite

Quick stop. Ok place.

Self

10/10

Exceptional

26 Apr 2020

Torey

Will refer family and friends. Calm and peaceful place to stay.

Friends_and_family Partner

10/10

Exceptional

25 Apr 2020

Tonya

I really enjoyed it there

Self

8/10

Excellent

20 Mar 2020

Melissa

No soap or shampoo in the bathroom shower, dispensers was empty

Partner

10/10

Exceptional

01 Mar 2020

Syleethia

My stay was excellent

Partner

10/10

Exceptional

12 Feb 2020

Jacquelyn

Check Plumbing

The toilet was clogged up which was disappointing.

Friends_and_family Family

4/10

Poor

22 Dec 2019

Iris

Booked room in advance and received a handicap/accessible suite. Checked in late evening and did not notice until later how the unit was in such bad disrepair. The smell was a stench around the toilet and the shower had so much rust; very disappointing. This is not what the Hilton chain used to be and I will not return. Glad I told the staff on duty and a member of housekeeping. Had been here before but this is not like the other motels in this area of the Oxford Exchange! Will stay in another facility next visit to Alabama!!!

Friends_and_family Family

10/10

Exceptional

17 Nov 2019

Ken

Wonderful place! Wish I could have stayed longer. All the staff were pleasant and courteous. Recommend this place to anyone traveling to the Anniston/Oxford area.

Friends_and_family Family

10/10

Exceptional

11 Nov 2019

JT

Our room was so spacious...it felt like an apartment or condo, not a hotel room. With a large family, that is very important!

The only hiccup from our stay was that our room key \"reset\", so we were locked out until the staff could let us in...not a big deal, but figured you might want to know.

Leisure Family_with_children

8/10

Excellent

03 Sep 2019

Eileen

Nice fresh room

Liked having a kitchen in the room to prepare gluten free meals. The hotel breakfast was a little short on gluten free options.

Partner

10/10

Exceptional

27 Aug 2019

Charles

Excellent

I love the room. Very spacious and the staff were very friendly. The pool was a welcome relief from the 100 degree heat.

Self

8/10

Excellent

19 Aug 2019

Lloyd

Ok stay

We read a posting in the elevator stating cleaning is wavy 5 days. On the fifth day, Wednesday, our room was cleaned. New TP was left on the counter and new towels were given. Nothing else was done. The cleaning person also busted our mouth wash and did not have the manners to let us know.

8/10

Excellent

11 Aug 2019

Cecilia

Nice hotel for one night stop.

It was good. wished I have had time to use the pool.
Traveling West to East across USA

Family

6/10

Pleasant

11 Aug 2019

Verified traveler

Spacious room, but bed and furniture were not comfortable. There was no hair conditioner provided in the bath room. Hot water was very slow to come on. Location was not the best.

Business_and_leisure Self

8/10

Excellent

29 Jul 2019

Hazel

My stay at Home2 hotel

My stay was pretty good overall. It started out rocky as their were external odors and disturbances that made my stay unbearable. The front desk gave me a different room and it was much better.

Family

8/10

Excellent

29 Jul 2019

Jacquelyn

What was suppose to be R&R

The location was great. The room was not as nice as I remembered the last time I stayed there and I didn’t get any rest because the person that was above me was stomping and making a lot of noise. Also the person at the front desk wasn’t really friendly, it seemed as though she really didn’t want to be there.

6/10

Pleasant

22 Jul 2019

Verified traveler

everything is fine, water pressure in shower is very low.

Friends_and_family Family

8/10

Excellent

29 Jun 2019

Verified traveler

Hotel was very clean and staff was good, but can grow to excellent.

Friends_and_family Family

8/10

Excellent

07 Jun 2019

Nicholas

Nice place, Only let down was the breakfast. Yes it's free but I expected more than refrigerated packaged food that we had to microwave ourselves...

Partner

10/10

Exceptional

19 May 2019

Verified traveler

Loved this hotel! Room was amazing! Will be booking again soon!

Leisure Self

10/10

Exceptional

17 May 2019

Kadie

Traveled to Oxford for recent Softball Regional Tournament and found Home2Suites to be outstanding. Despite being so close to the interstate and to the other hotels and eating establishments, we found that it was quiet, clean and extremely comfortable.

Family

10/10

Exceptional

06 May 2019

Verified traveler

Great place to stay!

Amazing stay!

10/10

Exceptional

20 Feb 2019

Donna

Wonderful Stay

Clean,Friendly, spacious rooms,laundry workout room was GREAT stay!!!!

6/10

Pleasant

18 Feb 2019

Lee

Ants

The stay was mostly good, but we we had an ant infestation in our room. I told the cleaning stay the first morning and nother was ever done about it. Not awful, but not great.

Family

10/10

Exceptional

09 Nov 2018

Chris

Great little hotel. We love Home2Suites!!

Family