Quality Inn & Suites Riverfront

8/10

Excellent

12 May 2026

Anne

Great staff. Everything we needed!

Partner

2/10

Poor

11 May 2026

Jay

Dont in this hotel. They dont have any consideration for handicap people and with Pets

Family_with_children

8/10

Excellent

10 May 2026

Sarah

Good for a cheaper price.

8/10

Excellent

10 May 2026

Sharyl

Good breakfast variety

Partner

8/10

Excellent

09 May 2026

Brian

Our room was clean and tidy. The complimentary breakfast was quite good.

Partner

2/10

Poor

08 May 2026

Allen

Breakfast was pretty poor quality. I wouldn't even consider it a feature for the hotel. The pillows were the lumpiest bricks I've ever had the displeasure of using. The rooms alarms had a bright flashing silver light you couldn't turn off. Sheets were minimal, it was pretty cold. All in all definitely the worst hotel stay I've had in a long time. Won't be coming back

Self

8/10

Excellent

06 May 2026

Esther

Excellent service.

8/10

Excellent

05 May 2026

Roy

Decent enough room although the pull out sofa was pathetic. Otherwise, it was a decent stay at a reasonable price.

Family_with_children

10/10

Exceptional

05 May 2026

Glenda

Excellent breakfast. Excellent hotel staff. very clean. Very accommodating.

Partner

10/10

Exceptional

05 May 2026

JOYCEE

Great breakfast and lots of parking slots

10/10

Exceptional

04 May 2026

Ryan

Great, clean and affordable hotel. Good breakfast too!

Self

10/10

Exceptional

04 May 2026

Danny

A bit busy on Sunday morning.

Self

10/10

Exceptional

03 May 2026

Diane

Parking on the main level could be right outside your room with multiple entrances around the building made bringing in our stuff so easy. Breakfast was delicious and fresh everyday, staff were friendly and helpful, and most important it was quiet at night!

Family_with_children

10/10

Exceptional

02 May 2026

Brenda

Just stayed overnight. Ate breakfast at the conference we attended. Staff were friendly and prompt.

Friends

4/10

Poor

02 May 2026

Khou

You have to pay for parking its about 25 a night and then we were on another wing of the hotel so we had to go outside walk a maze to find the breakfast room which you had to wait to make sure you was staying there b4 you could eat.

10/10

Exceptional

30 Apr 2026

Amjad

Clean place, friendly staff,
Only if the breakfast earlier than 7.

Self

4/10

Poor

30 Apr 2026

Mary

Rooms extremely dated and not very clean. Quite expensive for the quality of the rooms.
Breakfast very basic.
Would not stay here again.

Partner

6/10

Pleasant

30 Apr 2026

Adam

Only stay here is there is a good savings and you are fine with a dated facility.

Self

10/10

Exceptional

28 Apr 2026

Wendy

Clean room. Bed very comfortable. Fridge microwave and coffee maker in room. Good breakfast in the morning all included. Will stay there again.

Partner

8/10

Excellent

28 Apr 2026

Sheri

Room was clean. Breakfast room was very crowded and choices were lacking.
Have stayed before and would again for convenience of location.

Self

10/10

Exceptional

27 Apr 2026

Keith

easy to access close to downtown and Highway but still nice and quiet

2/10

Poor

27 Apr 2026

Julianne

The rooms were really old and the staff were unfriendly and unprofessional

Friends_and_family Friends

8/10

Excellent

24 Apr 2026

Keith

room was pretty good the one we had last year was larger and more comfortable ,
good parking ,property was surprisingly clean for the time of year and the winter we had

8/10

Excellent

23 Apr 2026

Peter

Good for the price. Good breakfast, plenty of parking. Friendly staff

Partner

10/10

Exceptional

20 Apr 2026

Leslie

Good breakfast.

8/10

Excellent

19 Apr 2026

Wayne

Every thing was just fine for the price

Partner

8/10

Excellent

19 Apr 2026

Sanu

Overall good

Family_with_children

8/10

Excellent

18 Apr 2026

ellen

Breakfast Saturday was good eggs, sausage, waffles.

Parking good and safe. Easy access to good local restaurants

Friends

6/10

Pleasant

12 Apr 2026

Brian

Same breakfast everyday. Late start 7 am did not get to eat often.

Self

8/10

Excellent

12 Apr 2026

Sandra

Very friendly staff every where. Great location, good value, as expected. Decent rooms, used but clean. Great breakfast- nice omelet, sausages, waffles and good variety. Enough seats as well. Decent work out room. Would stay again.

10/10

Exceptional

12 Apr 2026

Tracie

Breakfast was great! Staff was friendly easy to get to! Good experience

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Robert

Very nice breakfast at economical hote
excellent parking
Great place to stay if attending a concert or other event
No frills but clean and comfirtable

Partner

10/10

Exceptional

09 Apr 2026

John

Friendly and efficient front desk.

Very clean.

Easy parking.
Spacious rooms.

Self

6/10

Pleasant

06 Apr 2026

Siu

Property is run down.
Staff do not seem to understand English much.
TV in my room does not function- flashing green lines
Room cleaning service did not come to clean despite letting front desk know
Coffee at front desk cold, no hot water in thermos
Air conditioner in room noisy

Partner

8/10

Excellent

05 Apr 2026

Gayle

Fast check in, friendly people, good accommodations

8/10

Excellent

04 Apr 2026

Cheryl

Breakfast was hot and ready.

Partner

4/10

Poor

03 Apr 2026

Mary Joy

Parking is ok the breakfast not good

Family_with_children

6/10

Pleasant

03 Apr 2026

Megan

Definitely an older building and needs some upgrades. Beds were comfortable. The room was clean, but fixtures are old and the air conditioning is loud. One major downfall if you’re looking to take a hot shower, the shower water was barely warm.

Self

4/10

Poor

03 Apr 2026

SUNGHWEE

Breakfast was ok. The room dropped used tissue and under the bed cover white chunk crumbs and not vacummed

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Shanjeiay

Budget pricing

Family_with_children

6/10

Pleasant

31 Mar 2026

Lan

Not good

6/10

Pleasant

30 Mar 2026

Brian

Stafff friendly and parking easy. Breakfast is served to late to try.

8/10

Excellent

30 Mar 2026

Marilyn

Internet was fast.
Fresh breakfast every morning

8/10

Excellent

29 Mar 2026

Valerie

Clean simple stay. Great to have parking. I will use this location again.

Family

2/10

Poor

24 Mar 2026

Raina

Very dirty room

8/10

Excellent

23 Mar 2026

Dale-Ann

There is no pool at this property. However the hotel is located close to shopping and other amenities.

8/10

Excellent

22 Mar 2026

Luke

Great value, room was quite spacious and decently appointed. Housekeeping was excellent. Location is fairly close to everything you might need in Kitchener, but it's entrance and exit can be a challenge to access at busy times of day. The breakfast was adequate, better than a typical continental breakfast, but the coffee was not good (putting it nicely) and the hot food (eggs and a meat) was mediocre at best.

Family_with_children

6/10

Pleasant

22 Mar 2026

Limber

Has easy parking spot, the customers services exelente very friendly at the fron desk

Self

10/10

Exceptional

22 Mar 2026

Abdullah

Excellent condition and nice room service

Partner

6/10

Pleasant

20 Mar 2026

James

It was nice enough. Older. Looked it's age, but not unexpected.

Self

10/10

Exceptional

20 Mar 2026

Maureen

Room was clean, hot breakfast included was amazing and price was great!!

6/10

Pleasant

19 Mar 2026

Amir

Fried egg was so bad

10/10

Exceptional

17 Mar 2026

paul

Good location 👌

Self

6/10

Pleasant

16 Mar 2026

Terra

The front entrance to the hotel wasn’t great but once in our room no issues

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Tammy

Last minute, great price, and clean!

4/10

Poor

15 Mar 2026

Michael

Teenagers were allowed to have a massive hall party all through the night. Staff could not do much about it.

Family_with_children

6/10

Pleasant

15 Mar 2026

shianne

Room was clean and the staff were very helpful and nice. One thing to note is that our shower didn’t have any warm water even after letting it run for over 10 minutes which was a bit inconvenient but overall was an okay hotel.

8/10

Excellent

13 Mar 2026

Mylea

Decently clean room, little details missed ( hair in bed that was not mine) very spacious, front desk was kind but could’ve been more engaged and slower when discussing things

Self

4/10

Poor

13 Mar 2026

Peter

Very old equipment. No USB charger but they have a plug for landline telephone. Shower barely works. Very noisy doors slamming everywhere even at night

6/10

Pleasant

12 Mar 2026

Jacqueline

Basic hotel room for a hockey tourney

8/10

Excellent

11 Mar 2026

John

Good breakfast comfortable bed

Partner

6/10

Pleasant

09 Mar 2026

Joyce

Our room had no hot water. It was tepid at best. No, usb ports in the rooms to recharge phones. Otherwise, it was a decent experience.

Partner

2/10

Poor

04 Mar 2026

Mila

It was dirty, the shower was gross and had old hair in it, the carpet had crumbs everywhere, the sink had dirt in it, there were people knocking on the glass door in the morning, and the key cards were not working well, glitching and gave us trouble getting back into our room. it was just not a pleasant stay. Definitely need to change these things and have better security because having people roaming around knocking on the doors is quite scary.

Partner

6/10

Pleasant

01 Mar 2026

Malcolm

Room was a bit unclean but otherwise no issues

6/10

Pleasant

01 Mar 2026

Danny

The temp of the room was not pleasant either too cold or too hot....and and shower was dripping instead of regular flow.

Self

10/10

Exceptional

26 Feb 2026

Taylor

Amazing place definitely recommend very clean and friendly staff

Partner

4/10

Poor

25 Feb 2026

David

Door was broken and would not lock.

8/10

Excellent

23 Feb 2026

Claire

parking

8/10

Excellent

23 Feb 2026

Danny C

Clean, room is good.

2/10

Poor

22 Feb 2026

Ryan

Room was falling apart. Our room smelt like onions. Very dated. Plug in the bathroom had a broken prong stuck in the receptacle. Thankfully we were only there to sleep.

10/10

Exceptional

22 Feb 2026

Remil

We had a very pleasant stay at the Quality Inn in Kitchener. The rooms were clean and well-maintained, and we really appreciated the complimentary breakfast—it was a great start to our day. The staff were all exceptionally friendly and welcoming, which made our stay even more enjoyable.
The only disappointment was that the EV charging cables had been cut and stolen, so we couldn’t charge our vehicle during our visit. Of course, this wasn’t the hotel’s fault, but it would have been convenient to have a functioning charger on-site. Overall, we would definitely stay here again and recommend it for its cleanliness, hospitality, and value.

8/10

Excellent

18 Feb 2026

Robert

Service

8/10

Excellent

18 Feb 2026

Chris

.

Self

4/10

Poor

17 Feb 2026

Melissa

Our room keys had to be fixed multiple times. Lamp shades were filthy. Fridge didn’t work. Bed skirt was filthy. Mold all over ceiling in bathroom. Bath tub was rusty around the hardware and dirty. There was a pedofile there the first night and cops had to come. We checked out a night early because of everyrhing and it smelled like very strong pot the evening we decided to leave.

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Joan

Location was excellent, apartment style units very comfortable and convenient.

2/10

Poor

16 Feb 2026

Natalie

Room was very dirty. Microwave door was left open upon arriving. Someone had cleared warmed up food. Very bad smell in the room that would not leave. I called down to see if I could move rooms and was told fully booked. I found out that a friend checked in an hour after me and was able to have her choice of room.
Door would also not close correctly as it looked like it was kicked in at some point.

Leisure Family

8/10

Excellent

16 Feb 2026

Toan

Room leaniness, parkings.

Self

8/10

Excellent

15 Feb 2026

Shannon

Nothing stood out. Ok motel. Continental breakfast was good. Needs and update. Patio doors didn’t lock and the bar was not reliable. Table in room too big and difficult to get around. Not enough plugs

Business

8/10

Excellent

15 Feb 2026

Carl

Clean but outdated

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Stuart

The hotel is definitely old and dated. It could use a some work, but for the cost, it wasn't bad. It was nice breakfast was provided. We were there for a cheer completion, so the hotel was full of young ladies. A gentlemen decided to flash a group of them - it was reported to the police, but I guess it was a busy night in Kitchener and it took over 2 hours. The guy was not arrested as he denied it and the hotel allowed him to stay - not impressed as they should have asked him to leave given what was happening in hotel.

Friends_and_family Family

8/10

Excellent

10 Feb 2026

Sadie

Clean, quiet, nice staff

10/10

Exceptional

07 Feb 2026

Steve

Our first time in Kitchener and we were ,looking for a place to stay for a couple of night close to the hospital. Judging from te reviews, we decided to book. Great choice! The place was very clean, staff super nice and accommodating (we had to extend our stay due to unexpected circumstances and a snow storm) Hot breakfast and coffee and all at a great price. Highly recommend!

Business Partner

10/10

Exceptional

06 Feb 2026

george

great place

Partner

10/10

Exceptional

05 Feb 2026

Gail

The room was very clean. Bed was exceptionally comfortable.
Continental breakfast quite acceptable.
Staff friendly, professional, and efficient.

6/10

Pleasant

04 Feb 2026

james

To much noise

6/10

Pleasant

02 Feb 2026

james

Very dated rooms and cracked bathroom ceiling

Leisure Partner

2/10

Poor

01 Feb 2026

Chelsi

The room was dirty hairs all over the bathroom floor. The site posted electric car charger but they were missing xables. And apparently has been missing since st Patrick's day last year according to the front desk as they insinuated that the cables where taken by someone with an electric car \"as that's what happens when. You offer free charging\"

Business Self

8/10

Excellent

01 Feb 2026

Danny C

Clean room

Business

6/10

Pleasant

01 Feb 2026

Karen

Price was good but water took 10 min to turn warm in shower and bed had hair in it.....did the sheets even get changed?? Cleanliness is everything in my mind so I will not be staying here ever again.

Leisure Family

8/10

Excellent

28 Jan 2026

Chris

.

Business Self

4/10

Poor

28 Jan 2026

Faheen Andy

Hotel was bad, not modern whatsoever, bad smell, not very clean, and they had a weird super loud alarm that kept going off while you sleep and after. Would not recommend.

Leisure Self

6/10

Pleasant

27 Jan 2026

Brian

Parking lot was unplowed. No salt on driveway.

10/10

Exceptional

23 Jan 2026

Teresa

Room was clean and staff was friendly and helpful.

Leisure Family

10/10

Exceptional

20 Jan 2026

Erica

Very friendly and welcoming staff, and a great breakfast. Our room was comfortable, quiet, clean and conveniently located on the bottom floor so we could use the sliding glass door to go to and from our car. The hotel is located a short drive from the airport, which was super convenient for us as we were picking up someone from an early morning flight.
We had a lovely stay, I would definitely book here again when visiting Kitchener or catching a flight from Kitcgener/Waterloo.

Leisure Family

10/10

Exceptional

20 Jan 2026

Amanda

Always enjoy my stay

8/10

Excellent

19 Jan 2026

Chris

.

Business Self

2/10

Poor

14 Jan 2026

Melissa

The room had a flashing light that kept me up all night. I then had to try and get a hold of the manager 3 times before I received a call back only to be told that I should have switched rooms in the middle of the night. Which also would have been a terrible experience. I am not the first person to complain about this and feel the management is trying to not address the situation. A simple solution is to apologize about their experience and refund the money the customer paid - but manager was unwilling to do that showing the lack of care.

Business Partner

10/10

Exceptional

12 Jan 2026

Bernadette

Staff was very well trained attentive to our needs. The rooms were clean and lovely.

Leisure Family

8/10

Excellent

12 Jan 2026

Chris

.