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Comfort Inn Western

Great Ocean Road - VIC · Australia

49 Kepler StreetView location

8.8/10Excellent450 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.6/108.6
Value8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Western

Nestled in the heart of Warrnambool, VIC, at the end of the Great Ocean Road scenic drive, Comfort Inn Western is ideally located within walking distance of the beach. This smoke-free hotel features a restaurant, free outdoor parking, and complimentary Wi-Fi.

Business travelers will also appreciate access to copy and fax services and a public computer with internet access. All tastefully decorated guest rooms are air-conditioned and include amenities such as flat-screen televisions with cable, refrigerators, coffee makers, desks, hair dryers, and irons with ironing boards.

Book your stay with us today.

Read more about this hotelShow less

A stay at Comfort Inn Western places you in the heart of Warrnambool, within a 5-minute walk of Middle Island and Warrnambool Art Gallery. This hotel is 0.2 mi (0.4 km) from Warrnambool Shopping Centre and 0.5 mi (0.9 km) from Icon Cancer Centre Warrnambool.

Make yourself at home in one of the 20 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. Rooms have private balconies. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-out, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 8:00 PM. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: AUD 10.00 per night
    • Rollaway bed fee: AUD 20.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Middle Island 0.3 km / 0.2 mi
Warrnambool Art Gallery 0.3 km / 0.2 mi
Warrnambool Shopping Centre 0.4 km / 0.2 mi
Icon Cancer Centre Warrnambool 0.9 km / 0.5 mi
Flagstaff Hill Maritime Village 0.9 km / 0.6 mi
Lake Pertobe Adventure Playground 1.1 km / 0.7 mi
Warrnambool Visitor Information Centre 1.1 km / 0.7 mi
Warrnambool Beach 1.3 km / 0.8 mi
Albert Park 1.3 km / 0.8 mi
Mini Golf by The Sea 1.4 km / 0.9 mi
Warrnambool Botanical Gardens 1.6 km / 1 mi
St John of God Warrnambool Hospital 1.8 km / 1.1 mi
Reid Oval 1.9 km / 1.1 mi
Warrnambool Golf Club 2 km / 1.3 mi
Warrnambool Skatepark 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Luggage room
  • Café
  • Business centre
  • Non-smoking establishment
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Comfort Inn Western

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Comfort Inn Western

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Comfort Inn Western

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Comfort Inn Western

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 23 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable9 photos

    Comfort Inn Western

    DOUBLE KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Western

8.8
Excellent
450 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.6 /10
Value
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
22 Jun 2026
Simon
Old motel - but clean and in centre of town
Self
8/10
Excellent
07 Apr 2026
Elizabeth
Whilst there wasn't a lot by way of food options at the venue, there were plenty of options in the immediate area.
Partner
4/10
Poor
06 Apr 2026
Amelia
Room 1 was minimal care taken in cleanliness. Severe mold in bathroom with poor ventilation. Dusty in all areas.
Will not stay here again
Family_with_children
10/10
Exceptional
05 Apr 2026
Nick
Great location with an easy stroll down to the water front.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Jacinta
A lovely stay, very welcoming.
Family_with_children
10/10
Exceptional
14 Mar 2026
Jasmine
Excellent
Partner
10/10
Exceptional
12 Mar 2026
Mylaine
Room clean, parking at facility, friendly staff. Staff was very accommodating to my request to check in early.
Friends
10/10
Exceptional
04 Mar 2026
Ivanca
Great little property, parking on-site, double-storey building. The room was great, and great location. Quick check-in.
Self
8/10
Excellent
22 Feb 2026
Steven
pleasant hotel and I would stay there again. I only marked down as their internet was abysmally slow. I used my phone which even with 1-bar reception was faster.
10/10
Exceptional
01 Feb 2026
Patrick
Great place to stay in Warrnambool in a super location close to the train station and shops and restaurants. The room was clean, bed was very comfortable, and the shower was excellent. Staff were friendly and the check in (and check out) was very easy.
Self
8/10
Excellent
01 Feb 2026
Bencil
Room was in good clean condition
Leisure Family_with_children
8/10
Excellent
29 Jan 2026
Glenda
Room. Clean.o e towel wa thin. Tae bags stale
Leisure Partner
6/10
Pleasant
25 Jan 2026
Robert
The bathroom was quite dusty and dirty in places. The cupboard had stains and the toilet was not cleaned adequately
Partner
6/10
Pleasant
16 Jan 2026
Wendy
Clean and the staff are friendly. It’s only a small area for parking but parking in available on the street. It’s close to a supermarket and eating areas and a short drive to the beach and other facilities in the area.
Leisure Family
2/10
Poor
01 Jan 2026
jacki
Way overpriced.. rooms have the bare minimum and the staff was not very helpful at all. Room stunk of smoke .. ash trays are right outside the doors. The bathroom walls were mouldy and dirty. I'd avoid staying here. It's definitely not worth the exorbitant $420 a night.
8/10
Excellent
15 Dec 2025
Sonya
The room was clean and comfortable staff at reception were pleasant.
Leisure Partner
8/10
Excellent
01 Dec 2025
Mathew
Yes
6/10
Pleasant
25 Nov 2025
Jon
Parking is tight and inadequate spaces for the number of rooms. Bins in direct line of sight from our door.
Signs of black mould in the bathroom. No exhaust fan.
Freezer door was broken. Light in coffee making area not working.
The chap at the front desk was very friendly and efficient.
Leisure Partner
6/10
Pleasant
15 Nov 2025
Nikola
Carpark is limited not that many spots
Business Friends
8/10
Excellent
23 Oct 2025
Alan
Meet our needs
Leisure Family
8/10
Excellent
13 Oct 2025
Tony
Suited our needs well for a one night stay. Convenient location for walking to local cafes
Leisure Partner
6/10
Pleasant
27 Sep 2025
Emmaline
OVerall, yes, very clean and well presented, but the Bathroom needed alot of grout cleaning as there were some black mold. Otherwise pretty good. The only other issue was the desk was rarely manned always a sign to call if needed, which was a bit painful.
Otherwise the room was extremely neat and tidy, well presented but that Bathroom just let it down alot.
10/10
Exceptional
27 Sep 2025
Elenoar
My stay at the hotel was wonderful. The staff were very friendly and welcoming, the room was clean and comfortable, and the facilities were great. and the convenient location — it made exploring the area much easier.”
Partner
10/10
Exceptional
27 Aug 2025
Judy
Very convenient location. I just parked and walked everywhere. Friendly staff. Clean room.
Leisure Self
8/10
Excellent
23 Aug 2025
Paula
Was not impressed to find no one at the reception when I arrived -I was early but called number and was advised someone would be back at 2 when check in opens… I called again at 2 and there was no answer, with staff returning at 2:15.not ideal when keen to get in the room asap
Leisure Self
10/10
Exceptional
18 Aug 2025
Vivienne
Service was very good. Polite and supportive. Sumar also gave us a lift to an event when the taxi failed to show up. Location was so convenient. Next time we will ask for a ground floor room, so we don’t have to carry luggage up the stairs.
Leisure Partner
8/10
Excellent
02 Aug 2025
Peter

Short but nice stay

A good short stay at this motel. Rooms were clean and comfortable and staff polite and friendly. My only issue was one small bathroom tap to fill the kettle and water bottles. Overall I would consider staying here again.
Friends_and_family Friends
6/10
Pleasant
31 Jul 2025
Tim
Property was very central but a band played on Friday night nearby and it was noisy in the room. Very cold so we had to keep the heater turned up high to keep the room comfortable. Heater was a bit noisy. Had to fill gaps under door with towels to stop cold breeze blowing in. Some mould around bathroom sink and kettle didn’t work. Overall the property is a bit tired but acceptable.
Leisure Family
6/10
Pleasant
31 Jul 2025
Tania and Shane
This has always been our go to motel andcwe were a little disappointed with our stay this time round. The room was ok, bathroom needs improving as there was a large amount mould in the shower recess, could really do with a deep clean.
Leisure Partner
8/10
Excellent
11 Jul 2025
Jeff

Mixed messages

All was good except a pub was advertised as next door, incorrect it closed a year ago, our room was not serviced, supposedly you need to inform them if you want made up, so a pre covid sign says, however in the compendium it states leave your sign on the door, THERE WERE NONE.
Partner
10/10
Exceptional
08 Jul 2025
NAITIK
Nice central location
Business Self
8/10
Excellent
12 May 2025
Paul
I couldnt get parking so that was one downside
10/10
Exceptional
03 May 2025
john
Room was excellent, staff very helpful & friendly
Leisure Self
10/10
Exceptional
14 Apr 2025
Wayne
Staff are credit. Great place to stay, wonderful staff.
Wayne Hucker
Business_and_leisure
8/10
Excellent
28 Mar 2025
Martyn

Did the job.

All in all and good stay though was noisy from people leaving early in the morning.
Business
6/10
Pleasant
21 Mar 2025
Suzanne
Manager was very friendly and helpful. Was in walking distance to restaurants conveniently located next to IGA. Our room didn't have a fan in the bathroom which is probably why there were black spots on the ceiling both the basin and the shower pan had cracks. Had off road parking which was good but was very tight for larger vehicles and there was no designated parking spots
Leisure Family
6/10
Pleasant
17 Mar 2025
Deborah
It was somewhat convenient but the items in the bathroom had not been refilled
Leisure Family
6/10
Pleasant
13 Mar 2025
John
I think it’s in the process of being renovated
Leisure Family
6/10
Pleasant
08 Mar 2025
Phillip

Travelling south.

2 storey motel. Clean, quiet and comfortable. Walk to restaurants.
Partner
10/10
Exceptional
16 Feb 2025
Tanya
Close to the train station
Leisure Family
8/10
Excellent
17 Jan 2025
Julie
Great short stay
Leisure Partner
8/10
Excellent
14 Jan 2025
Sarah
Had a nice one night stay. Clean and quiet and close to everything.
Leisure Family
10/10
Exceptional
13 Jan 2025
Alexander
Friendly helpful staff. Very nice clean rooms at reasonable price. Great Cafe next door and eating options close by.
Leisure
8/10
Excellent
29 Nov 2024
Phil
friendly efficient staff, quiet location
Leisure Partner
10/10
Exceptional
12 Nov 2024
Jason
Great location and convenient.
8/10
Excellent
11 Nov 2024
Maurice
A pleasant one night stopover
Leisure Friends
8/10
Excellent
07 Nov 2024
karen
Lovely and quiet
Leisure Partner
8/10
Excellent
29 Oct 2024
Katie
great location, central, fantastic cafe onsite
Leisure Family
8/10
Excellent
26 Oct 2024
Claire
Clean and tidy, comfortable pillows and beds. The parking is tight when fully booked as it was when we stayed and is next door to a hotel which had live music on the night we stayed.
Business_and_leisure Family
8/10
Excellent
26 Oct 2024
Laura
Well located for train station, walking around the established part of town. Lovely bar and laundrette right across the street and grocery store with liquor next door.
6/10
Pleasant
20 Oct 2024
Irene
the room was clean but very small and not enough lights and the shower door did not close properly and no coffee table
8/10
Excellent
20 Oct 2024
Adam
Carpet was wet with mould . Otherwise unit was fine
Leisure Partner
8/10
Excellent
15 Oct 2024
Shane
Overall it's a good property.. its conveniently located, nice staff, reasonably priced, and great for a few days.
10/10
Exceptional
12 Oct 2024
Danny
Clean, spacious, but parking was very tight...
Leisure Self
6/10
Pleasant
25 Aug 2024
Margaret
-
Partner
8/10
Excellent
12 Aug 2024
Kathleen
Older but clean
Leisure Family
8/10
Excellent
08 Aug 2024
Christine
Stairs and outside a bit tired
Leisure Partner
8/10
Excellent
26 Jul 2024
Chiyuki
IGA is just nextdoor.
Leisure Partner
8/10
Excellent
18 Jul 2024
Cyril
Comfort Inn Western,Warrnambool was a suitable overnight stay after a day out at Port Campbell. It was close to many dining options. Dinner was a 5 minute walk to Liebig St and breakfast was just around the corner (a one minute walk!).
Leisure Partner
2/10
Poor
08 Jul 2024
C.Perry
There are 3 Comfort Inns in Warnambool. We went to the first two to discover they did not have our booking. the 2nd motel rang Comfort Inn Western, where again they did not have a booking under Perry. we then had to book elsewhere. Yesterday I got a call from Comfort Inn Western to see why we hadn't arrived. They had booking under Mr Andrew, which is my christian name. I know Asian people do refer to people formally by their Christian name but that is not my fault!
I was told I could not get a refund. Fair to say I will not be booking any of your motels again
8/10
Excellent
04 Jul 2024
Jenny
Very good
6/10
Pleasant
02 Jul 2024
Liam
Quite an average stay, not sure how they've got such a high rating, seems more like a 3.5/4 star stay. There was black mold in the shower, and stains on the bedding.

Was okay for the price, though not as good as we were expecting. Overall okay. Would rate, personally, 3.5/4 star hotel.
Leisure Family
8/10
Excellent
25 Jun 2024
Mark
lovely and clean, warm when weather is cold. close to everything.
Business Friends
10/10
Exceptional
15 Jun 2024
Patricia
This was a wonderful place to stay at. Check-in was nice and smooth.
Overall I would absolutely recommend staying at this hotel.
Leisure Partner
8/10
Excellent
14 Jun 2024
Damien
Good hotel the water temperature in shower was very temperamental though very hard to find good balance
Leisure Self
8/10
Excellent
01 Jun 2024
Michelle

Nice, comfortable and clean

A good comfortable hotel in a great location. Everything was clean, at a great price.
Partner
8/10
Excellent
26 May 2024
Verified traveler
We had a wonderful stay at this place, the place needs upgrading, especially the bathroom ceiling. Staff we're very friendly and helpful. it is a great place to stay at, walking distance to restaurants, shopping and the beach. And short drive to a lot of good places to visit, sightseeings.
Leisure Friends
4/10
Poor
11 May 2024
Marilyn
The bathroom floor was sticky. There was no shower gel in the shower. Very poor lighting in the unit, and light switch over the kettle wouldn’t work. Very difficult to try to fill the electric kettle at the bathroom sink.
Would definitely not recommend.
Leisure Self
10/10
Exceptional
30 Apr 2024
James
Great location- proximity to the railway station is very good. Staff were super helpful as I had booked the wrong date but they had capacity to accommodate us and alter our booking without charge. Couldn’t ask for anything more.
Leisure Family_with_children
10/10
Exceptional
27 Apr 2024
Cheryl
Comfortable beds nice facilities coffee plunger with coffee to suit. Would recommend
Leisure
4/10
Poor
11 Apr 2024
Somnas
Room number 1 has mold on the bathroom wall and ceiling.
Quilt covers has stains
Leisure Family
8/10
Excellent
06 Apr 2024
Lindsay
Close to everything
Leisure Self
10/10
Exceptional
24 Mar 2024
Stuart
Nice room. Located near flagstaff hill. Supermarket next door. All good.
Leisure Partner
6/10
Pleasant
19 Mar 2024
Priscilla

Security issue.

The room was as expected. Recently had a remodel so clean and comfortable. Good use made of the space. Shower had a rain shower head which was nice with good hot water supply. One of those shallow square basins which makes filling the kettle tricky. Good linen. Comfy bed. Good wifi. There’s a coffee shop next door for breakfast and coffee - it closes early though.
One issue we had hasn’t been addressed by the management. I sent them an email to say that our service for the room was very late - 4:30pm. We were in the room when she knocked on the door resting between our days activities and going out for dinner. When she asked to clean the room we said we’d go out. We were keen to get a service as we’d missed out the previous day as it was also late in the afternoon and my husband was having a nap at the time. We returned to the unit a couple of hours later to collect something for dinner to find the door open! Luckily nothing was taken but made us feel uneasy about how seriously they take security. I emailed them via the app to see what they had to say but still waiting for a response.
Partner
6/10
Pleasant
10 Mar 2024
Silvia
Property was ok but nothing special, fridge had “exploded” beer bottle and all other drinks were frozen. Staff cleaned it up quite quickly once notified. Walkable distance to shops, pubs & eateries.
Leisure Partner
8/10
Excellent
26 Feb 2024
David
👍
8/10
Excellent
31 Jan 2024
Malcolm
Although the hotel was built some decades ago it had been recently renovated to a good standard, given that it still retained the layout of the older motel style of the 70's or so.
Parking was rather limited and tight.
Leisure Partner
8/10
Excellent
29 Jan 2024
Allan

Comfortable stay

Comfortable stay. Nothing out of the ordinary but nothing really wrong either
8/10
Excellent
29 Jan 2024
sharon
Great place to stay, close to town.
Leisure Partner
10/10
Exceptional
23 Nov 2023
Sean
Rooms were nice and clean and priced right.
Leisure Partner
8/10
Excellent
20 Nov 2023
Kylie
The staff were absolutely wonderful and room was clean other than large area on ceiling above shower in bathroom with black mold
Leisure Partner
10/10
Exceptional
13 Oct 2023
Robyn
We were able to leave our luggage safely at Reception until it was time to catch our train back to Geelong. Warrnambool and the Comfort Inn Western provided us with a delightful change of scenery and an enjoyable stay.
Leisure Partner
10/10
Exceptional
05 Jul 2023
Georgina
The property was close to all amenities. It was pleasingly quiet.
Leisure Partner
10/10
Exceptional
15 Jun 2023
John
Walkable to city centre and eateries
Leisure Partner
6/10
Pleasant
10 Jun 2023
David
Becoming tired. Needs revamp of facities, particularly bathroom.
Partner
8/10
Excellent
03 Jun 2023
Ross
The property was clean and well equipped. The bathroom and shower become very slippery when wet and can result in slips. Website indicates that continental breakfast is available but this is no longer an option.
10/10
Exceptional
01 Jun 2023
Rohan
Very clean and tidy with adequate facilities
8/10
Excellent
20 May 2023
Nicole
The accomodation was basic, but everything I needed.
Lots of choice for meals. (Pub right next door)
Room was clean and nicely presented.
I was early to check in, but the staff didn’t seem to rush the job. They did a terrific job and then let me know when it was ready.
Great spot. - thanks.
8/10
Excellent
12 May 2023
Sandra
Was clean and adequate.
God position.
Leisure
10/10
Exceptional
01 May 2023
Narelle

Overnight stay

Great location and excellent value for money
Partner
10/10
Exceptional
17 Apr 2023
Greg
Comfortable and very convenient to town. Definitely recommend.
Leisure Partner
8/10
Excellent
15 Apr 2023
Hugh

All good

Handy and neat, all good
Friends_and_family Friends
10/10
Exceptional
12 Apr 2023
jeanette

Jeanette

Great room had everything we needed in a convenient quiet location
Partner
10/10
Exceptional
02 Apr 2023
Mark
Overall the property was in a convenient spot bed was comfortable
Leisure Partner
4/10
Poor
26 Mar 2023
John
The bathroom is very small and the shower is REALLY small. The small fridge froze $35.00 worth of berries, veggies, cheese and a brand new one litre of milk. When I finally, after leaving a message for a return call, spoke to someone at the desk I didn’t get an apology but rather it was insinuated that it was my fault. I explained the situation a couple of times but got no where. In my mind this was very poor customer service. In our opinion it is the responsibility of the hotel to ensure the fridge is set properly . After all, it is their equipment. We have travelled extensively in Australia and have never had this fridge issue or such rude service.
Leisure Partner
4/10
Poor
08 Feb 2023
Verified traveler

disappointing

We booked this room for a female work colleague and very disappointed with her stay, the bathroom and shower was mouldy, the room smelt mouldy, the air conditioning unit was like having an aeroplane in her room and the noise coming from the plumbing from the unit above was terrible, there was also a drip coming from the bathroom upstairs into her unit. We would not book this place again
Business
8/10
Excellent
22 Dec 2022
wai choong
Simple space for a stop over, a little space constrain for 3 adults
Leisure Family
8/10
Excellent
18 Dec 2022
Colin
Loved the properties central location. Room very clean and appears to have recently been renovated. Supermarket next door, many restaurants nearby and town a 5 minute walk
Leisure Partner
10/10
Exceptional
11 Dec 2022
Ikuo
Power showers !

Great location, rooms were well maintained and clean.
Leisure
6/10
Pleasant
03 Dec 2022
Nicole
We were checked into our room and arrived to find the room not cleaned - bathroom dirty and floor unvaccumed - this happened after 2pm check in time - once reception notified they promptly sent a cleaner into rectify. A little disappointing but the issue was fixed.

Location & surroundings

Comfort Inn Western
49 Kepler Street, Warrnambool, Australia

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Comfort Inn Western

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