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Tsuetate Onsen Hotel Hizenya

Kumamoto · Japan

4223 Shimojo, Oguni-machi, Aso-gun, KumamotoView location

8.6/10Excellent95 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Location8.0/108.0
Neighborhood7.0/107.0
Amenities7.8/107.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tsuetate Onsen Hotel Hizenya

Hizenya is a unique resort hotel standing on the border between Oita and Kumamoto prefectures. Since all rooms face a clear stream of the Tsuetate River, you can enjoy a view of primary forests on the other side of the river from your room.

Our hot spring water is silky smooth, and we have various types of well-equipped spa facilities.

Read more about this hotelShow less

With a stay at Tsuetate Onsen Hizenya in Oguni, you'll be a 1-minute walk from Yaba-Hita-Hikosan Quasi-National Park and 7 minutes by foot from Tsuetate Onsen. This family-friendly ryokan is 5.3 mi (8.5 km) from Road Station Oguni Yu Station and 6.2 mi (9.9 km) from Kitazatoshiba Saburo Memorial.

Make yourself at home in one of the 144 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from July to August.
    • Pool access available from 3:00 PM to 7:00 PM.
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Set meals are served in guestrooms only (no menus or public dining).
    • Guests with tattoos are not able to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Yaba-Hita-Hikosan Quasi-National Park 0.1 km / 0.1 mi
Tsuetate Onsen 0.6 km / 0.3 mi
Road Station Oguni Yu Station 8.5 km / 5.3 mi
Kitazatoshiba Saburo Memorial 9.9 km / 6.2 mi
Sakamoto Zenzo Museum of Art 10.9 km / 6.8 mi
Nabegataki 12.3 km / 7.6 mi
Road Station Mizubenosato Oyama 12.8 km / 8 mi
Denraiji Temple 15.4 km / 9.6 mi
Seseragikyo Kamitsue Road Station 15.6 km / 9.7 mi
Meotodaki Fall 16.2 km / 10 mi
Oyama Dam 16.8 km / 10.4 mi
Attack on Titan Statue 16.8 km / 10.4 mi
Amagasemachi Tourist Information Center 17.6 km / 10.9 mi
Aso Kuju National Park 21 km / 13.1 mi
Attack on Titan Museum 21.2 km / 13.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Air conditioning in public areas
Show 26 more facilities & services
  • Lift access
  • Shop
  • GardenExtra charge
  • Luggage room
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Children’s swimming area: 1
  • Game room
  • Nightclub
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Table tennisExtra charge
  • Bowling alleyExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-1

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM NON SMOKINGRoom • PREMIUM NON SMOKINGROO.PI-NM

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    Room PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM NON SMOKINGTWIN • PREMIUM NON SMOKINGTWN.PI-NM

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    TWIN PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RIVER VIEWTWIN • RIVER VIEWTWN.RV

    Photos are not available for this room type.

    Tsuetate Onsen Hotel Hizenya

    TWIN RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tsuetate Onsen Hotel Hizenya

8.6
Excellent
95 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.0 /10
Neighborhood
7.0 /10
Amenities
7.8 /10
50 reviews shown
2/10
Poor
28 Jan 2025
Po Tak
Nil
10/10
Exceptional
10 May 2024
Zoe
Everyone was so nice to me, I felt like a king; and the property was so beautiful.
Leisure Partner
10/10
Exceptional
25 Dec 2019
Verified traveler
Very nice service!! I really want to come back again!!
10/10
Exceptional
09 Dec 2019
Verified traveler

Excellent service

Though the hotel is a little old but overall the service was excellent. Room is spacious and clean.
Partner
8/10
Excellent
21 Nov 2018
Tony
Open bath is excellent. Buffet dinner and breakfast are nice. Good services.
2/10
Poor
22 Nov 2016
Sheok Hoon Rachel

Poor unfriendly service, noisy and run down

In our regular travels to Japan, this is our worst ryokan experience. The service lady (not Japanese) was rude from the beginning. She pointed somewhere in the pitch black distance and told us to park our car ourselves (we don't know where the parking is actually) and to carry our own luggage from the car, which is unheard of for an authentic Japanese Ryokan. This is followed by wrongly allocating us to a much smaller room, despite paying a premium for a bigger 5 person room. We were told that there was no error in room allocation. Upon our insistence that there must have been a mistake, we were then directed to another bigger room, as we found out that they had overbooked and wrongfully allocated our original room to other guests. This ryokan is run down and there are many tourists and it feels like a market more than a restful ryokan. We will definitely avoid this ryokan in future, as we did not enjoy the experience. If you are looking for a peaceful ryokan, this is the wrong one.
Partner
8/10
Excellent
15 Feb 2016
Sam

Nice hotel with great Onsens

Very nice and quite hotel with several onsens.
A little bit remote and difficult to find by google map.
Suggest to arrive before sunset.
Partner
10/10
Exceptional
22 Sep 2015
Verified traveler

Great place

Very helpful and friendly staff. Lovely variety of onsens to visit. Large selection of foods for breakfast. A great place.
Partner
10/10
Exceptional
19 Jul 2026
まこと
館内は隅々まで清潔感があり、終始快適に過ごすことができました。温泉は種類が豊富で、どのお風呂も楽しめ、大変満足しました。ぜひまた利用したいと思います。
Partner
8/10
Excellent
29 Oct 2025
DAE SEONG
직원들도 친절하고 깨끗한 시설및 온천이 좋았읍니다.
Friends_and_family Family
8/10
Excellent
28 Feb 2025
カオリ
ボーリングの施設があるが私達には必要無かったかな。
Leisure Family
10/10
Exceptional
27 May 2024
???
熊本県側の温泉、大分県側の温泉、送迎バスで行く別館の露天風呂。
とても良かったです。
スタッフがとても親切で気持ちよかったです。
食事も美味しかったです。
ビールも上手に注いでくれて美味しかったです^ - ^
Friends
10/10
Exceptional
06 May 2024
Denis

extraordinary

Juste irréprochable, charmants, attentifs et au delà;;; merci
Partner
10/10
Exceptional
04 May 2024
Noriko
温泉の質が良い。最高😀行く価値あるある
10/10
Exceptional
23 Apr 2024
junmo

츠에타테 혼센 히젠야

온천욕이 정말 대단한곳 입ㅂ니다 가족들과 행복한 시간을 같이 공유 할수 있는곳 입니다
Friends_and_family Family
2/10
Poor
07 Mar 2024
DONGHYEUK
not so good
10/10
Exceptional
15 Jan 2024
Verified traveler

즐거웠습니다

친구들과 여행가기에도 좋았고 가족들과 여행하기에도 너무 즐거웠습니다. 식사와 온천 모두 마음에 들었습니다
Friends_and_family Family
6/10
Pleasant
08 Nov 2023
HIROSHI
レストラン入り口に立つ人間(サービスマン)のレベルが低い。その時の対応がマニュアル通りで臨機応変に対応出来ず客に不快感を与える
Leisure Family
10/10
Exceptional
03 Nov 2023
eunjung
정말 만족스러운 투숙이었어요. 직원분들도 정말 친절하고, 온천시설 훌륭하고, 조석식 부페음식이 다양하고 모두 맛있었어요~! 아름다운 산과 계곡의 공기좋은 곳에서 느긋하게 잘 쉬다 왔습니다.
Friends_and_family Family
8/10
Excellent
09 Oct 2023
カズシ
エクスペディアでは夕食付で申込みしたが、夕食追加が必要で12千円払った。海外サイトは今後利用しないと思う。
Leisure Family
8/10
Excellent
26 Oct 2019
SUKCHUL

편안한 휴식의 공간

항상 느끼는 것이지만 고객친화적인 staff이 무엇보다도
마음이 편안합니다..
Family
10/10
Exceptional
29 Aug 2019
Verified traveler
赤ちゃんにもよく話しかけて頂き、過ごしやすかったです
Family
10/10
Exceptional
08 Jul 2019
Jake
Excellent and brilliant hotel and staff. Meals and amenities are good and sufficient. Very gorgeous environment and scenery. Absolutely worth for a revisit
Leisure Family_with_children
8/10
Excellent
25 Apr 2019
Yau

ok

附近難買日常用品、晚餐。
Family
8/10
Excellent
18 Feb 2019
Jonjyh
Not satified with the room selection.
Reserved two bed room from hotels.com but got a Japanese style dakumi floor without any bed.
Family
10/10
Exceptional
10 Feb 2019
HIROKI

グレードアップ

お部屋をグレードアップして頂き、静かにのんびり過ごせました。
15時にチェックイン出来た事もあり、露天風呂も独り占め出来ました。
Family
10/10
Exceptional
09 Feb 2019
Danielle

Great stay!

It is a large hotel with few hot springs you can choose, very relaxing and good services. Absolutely recommend and will come next time!
Partner
8/10
Excellent
08 Feb 2019
Ryu
오랜만에 넓은 방에서 편하게 쉴 수 있었습니다. 무엇보다 조식 및 석식 뷔페가 다른 숙소에 비해서 월등히 좋았습니다. 옆에 개울 흐르는 소리도 휴식에 도움이 됩니다.
Leisure Family
8/10
Excellent
13 Aug 2018
Takahiro

値段相当のクオリティーのホテルです。

館内に2カ所の温泉、提携先に2〜3カ所の温泉があります。17時チェックインすると、チェックアウト10時までに全てまわりきれません。2泊必要かな?食事は朝夜バイキング形式でしたが、質、量とも満足できるものです。売店が12時頃まで空いてればベストです。
Family
10/10
Exceptional
06 Aug 2018
Ka Pun

Nice Hotel!

杖立區最大之溫泉酒店,地方大,舒適,環境及食物質素有保證
Family
8/10
Excellent
23 Apr 2018
Taewon

가족여행~^^

조용하고 깨끗하고~ 건물도 상당히 커서 안에 편의시설이 많았던 것도 맘에 들어요~^^
직원분들도 친절하시고 한국인 직원분이 계셔서 말하기 좋았어요~
Family
10/10
Exceptional
21 Apr 2018
Verified traveler

추천

직원 매우친절. 구로카와에서 1박하고 간 곳인데 온천 시설 특히 노천탕은 구로카와 대비 매우 좋음. 마침 비오는날이었는데 매우 운치 있었음. 볼링장 오락실도 있어서 심심하지 않음. 재방문의사 100%
Family
6/10
Pleasant
15 Mar 2018
go boom
멋진곳입니다 현지인도 많이와요
Family
10/10
Exceptional
15 Feb 2018
Verified traveler

玉名之選

酒店設施雖然不是最新,但也很好。一泊兩食晚餐很好,早餐也很豐富。酒店職員態度很友善, 入住當日是情人節,酒店還送了朱古力一小盒。
10/10
Exceptional
02 Jan 2018
FUN

가성비 최고!! 강력추천!!

후쿠오카 숙소난으로 어쩔 수 없이 그 다음날 료칸 가기전 구한 호텔입니다.
기대를 안해서 그런지 엄청 만족 했구요, 공짜 볼링 티켓도 주셔서 가족끼리 엄청 재밌었네요 ㅎㅎ
노천탕이나 대욕탕에 다양한 종류의 탕이 있어서 오히려 소규모 료칸 보다 온천하기에 좋았고, 계곡 절벽에 호텔에 위치해 주변경관이 수려합니다. 료칸은 살짝 부담스러운 분들은 딱 좋겠네요!!!
8/10
Excellent
21 Nov 2017
Verified traveler

호텔은 만족스러웠지만..

호텔에서의 숙박은 마음에 들었지만 익스피디아측에서 예약 시점에 좀 더 구체적이고 확실한 정보를 제공해 주셨으면 합니다, 1년 전 숙박할 때 주변경관이나 부대시설 등이 가격대비 마음에 들어서 올해 다시 이용하게 되었는데 익스피디아의 예약 조건과 실제 체크인 당시에 프론트에서 들었던 조건들이 몇가지 달랐던 점들이 불편했습니다. 첫번째는 부속온천 사용에 관한 내용인데 작년에는 이 온천을 숙박객은 추가요금 없이 이용했었는데 올해는 1인당 500엔씩을 추가로 요구했습니다. 패키지로 묵는 손님들의 경우 무료이용 티켓을 제공하는 걸 봤는데 익스피디아의 예약 화면 및 호텔 소개 페이지에서는 이 부분에 대한 어떠한 사전 언급이 없었습니다. 두번째는 예약 시점에 요청한 객실이 실제와 달랐습니다. 저녁 늦은 시간에 도착하여 피곤했던 점도 있었고 배정받은 방도 지내기에 그럭저럭 나쁘지않아 별도로 호텔측에 이야기는 하지 않았습니다. 예약 당시에는 '2single beds + 다다미' 로 나와 있었는데 실제 배정되었던 객실은 침대 없는 다다미 방이었습니다.
10/10
Exceptional
16 Nov 2017
원승용

3번째방문

후쿠오카, 큐슈를 방문 할때마다 올해는 전부 히젠야 호텔에서 1박함, 청결한 객실과 물좋은 온천, 호텔이 위치한 쓰에타테의 풍경도 좋고. 인근의 쿠로가와는 너무 비싸고 유휴인은 이제 관광객이 너무 많고 벳부는 시내라 그냥 관광하기에 좋지만 히젠야 호텔은 언제 방문해도 좋다, 특히 가을의 단풍과 함께주변 경치도 좋은 곳. 계곡의 물소리를 들어며 자면 힐링이 저절로 된다.
10/10
Exceptional
21 Sep 2017
PO SANG

nice

very nice hotel with supreme view,nice onsen nice staff nice experiences
8/10
Excellent
20 Aug 2017
Geon Young
츠에타테 지역에서 가장 큰 호텔인 만큼 서비스도 매우좋고 직원분들이 너무나도 친절하셨습니다
온천도 너무 좋고 조식도 좋았으나
주변에 놀거리, 즐길거리가 전무하고 석식의 가격은 다소 비싼편임에도 불구하고 인근에 식당이 한, 두군데 밖에 없어 주변환경은 다소 아쉽네요
관광이 아닌 휴양의 목적으로 오시는 분들에게 추천합니다
Family
10/10
Exceptional
30 Jul 2017
강효영

좋았습니다

한적하고 온천좋았습니다
10/10
Exceptional
07 Jul 2017
Natchalai

Wonderful night

The pictures on website are not interesting but the actual view at the hotel is wonderful. Our room has river view with natural water fall sound all night, very fresh air and atmosphere. Hotel has good management both of cleaning and service. The location is in the mountain that far from convenience things.
Family
10/10
Exceptional
01 Jul 2017
Verified traveler

Very nice and big hotel

Room is very big ,nice ,clean,and beautiful
The hot spring is clean ,beautiful, and there have four hot spring to choose
8/10
Excellent
27 Jun 2017
밥통

자연과 함께하는 료칸




객실에서 들리는 물소리가 너무 좋았고 객실도 편안했습니다. 깔끔하고 잘 쉬다온것같아요.



8/10
Excellent
25 Jun 2017
Man Kuen

適合大家庭入住

自駕遊旅客最方便, 很多免費泊車位,另外酒店十分大,又有遊戲室, 房間寬敞,適合家庭入住。
Family
8/10
Excellent
06 Jun 2017
pou seng
一定要自駕遊
Family
2/10
Poor
23 May 2017
jiae

다신 가고 싶지 않아요...

일정이 빡빡해서 늦게 도착했는데요..한국인 직원이 웰컴선물이 온천이용권인데 너무 늦게 와서 못 이용했으니 다른 직원하고 상의해서 다른걸로 줄수 있도록 하신다고 하더라구요....근데 다음날 체크아웃할때 전달이 안되어서 약 한시간정도 그것때문에 얘기하다가 온것 같습니다...제 입장에선 제가 기분나빠야 하는게 맞는건데 오히려 일본분인 나이좀있으신 여자 직원이 더 불쾌해 하는 것 같았습니다.
객실 들어가자 마자 화장실에서 지린내 엄청 나서 매우 찝찝했습니다.
6/10
Pleasant
01 May 2017
Verified traveler
食物不好吃
Family
10/10
Exceptional
15 Mar 2017
주율

조용하고 쉬기 좋은 호텔

한국인 직원의 도움으로 전혀 불편 함 없이
지내다가 왔습니다 렌트여행으로 적합한 장소이고
노천온천이 아주 좋았습니다
우리는 늦게 도착하여 세곳 중 두곳만 이용 했는데
아주 만족 했습니다
조식도 맘에 들었고 또 가고 싶은 곳입니다
8/10
Excellent
20 Feb 2017
Verified traveler

교통이 다소 불편했지만 ...

후쿠오카공항에 도착했으나 당일, 눈이 온관계로
예약했던 공항출발버스가 운행중단.
난감했으나 텐진버스터미널로 이동해서 히타시까지 가는
버스탑승하여 히타에 도착후 호텔에 연락하니
승용차로 편도40분 거리를 마중나옴.

직원들의 친절함, 호텔위치의 안락함,
온천의 다양한 시설, 조식,석식의 맛깔스러움,
모두 괞찬았음.

단지, 한국 아줌마들의 단체투숙으로
로비, 식당, 온천에서의 문화적 예의가
부족했다는 느낌과 산만함이 분위기를
어색하게 만들었음.

조용한 분위기의
가을에 다시한번 방문하고 싶은 장소임.
10/10
Exceptional
01 Feb 2017
주

최고의 휴양지!

렌트카 없이는 불가능한 위치지만 온천도 5개나 딸려있고 각각 온천들도 너무나 좋아서 이틀로 모자랐던 시간들이었습니다. 볼링장도 크고 가족들과 넓은방에서 정말 즐거웠어요. 바로옆 강도 크고 풍경도 좋고 겨울온천 휴양지로 꼭 추천합니다. 유후인에서 1시간 벳푸에서 30분 정도 거리지만 산속 드라이브길이 너무나 훌륭하고 창문내리고 산림욕하면서 갔습니다. 정말 매년 다시 오고싶은 호텔이에요~! 주변에 식당은 가정식 식당 1개인데 맛없으나 싸고 늦게까지 하는 편의점이 주변에 있는데 저녁 호텔에서 안드실거면 사가세요~ 온천하면 또 배고파져요~^^
Family

Location & surroundings

Tsuetate Onsen Hotel Hizenya
4223 Shimojo, Oguni-machi, Aso-gun, Kumamoto, Kumamoto, Japan

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Tsuetate Onsen Hotel Hizenya

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