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Sansuien

Kochi · Japan

1-3-35 Takajo-machiView location

8.2/10Excellent92 Reviews
Cleanliness7.6/107.6
Service8.4/108.4
Comfort8.0/108.0
Condition7.2/107.2
Neighborhood8.4/108.4
Amenities7.2/107.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sansuien

Sansuien is a Japanese-style hotel of historic ambience, standing where the secondary dwelling of the last feudal lord of Tosa once stood. The old row house of the lord still remains as it was. Our large Japanese garden and hot springs will help you feel at home.

We would like to offer you the best hospitality and service with traditional grace and attentiveness.

Read more about this hotelShow less

With a stay at Sansuien in Kochi, you'll be just steps from Tosa Yamauchi Family Treasury and Archives and Yamauchi Shinto Shrine. This ryokan is 0.3 mi (0.4 km) from Kochi Castle and 0.4 mi (0.6 km) from Kochi Sunday Market.

Make yourself at home in one of the 131 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones and safes, and you can also request irons/ironing boards.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Self parking fee: JPY 1000 per night
    • Nearby parking fee: JPY 1000 per night(164 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Tosa Yamauchi Family Treasury and Archives 0.2 km / 0.1 mi
Yamauchi Shinto Shrine 0.3 km / 0.2 mi
Kochi Sunday Market 0.6 km / 0.4 mi
Hirome Market 0.7 km / 0.4 mi
Kochi Literary Museum 0.8 km / 0.5 mi
Kochi Castle 1 km / 0.6 mi
Harimaya Bridge 1.2 km / 0.8 mi
Kochi Yosakoi Information Interchange Hall 1.4 km / 0.9 mi
Anrakuji Temple 1.5 km / 0.9 mi
Treasure House 1.5 km / 0.9 mi
Kochi City Culture Plaza Karupo 1.5 km / 1 mi
Kochi Liberty and People's Rights Museum 2.6 km / 1.6 mi
Museum of Art 4.6 km / 2.8 mi
Godaisan Prefectural Park 4.6 km / 2.8 mi
Mt. Godaisan 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 131
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Bicycle hire service
  • Air conditioning in public areas
Show 21 more facilities & services
  • Hotel safe
  • Lift access
  • Shop
  • GardenExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Massage
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin JAPANESE ROOMDouble or Twin • JAPANESE ROOMDBT.JE

    Photos are not available for this room type.

    Sansuien

    Double or Twin JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK

    Photos are not available for this room type.

    Sansuien

    Room JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Sansuien

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Sansuien

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Sansuien

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Sansuien

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Sansuien

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sansuien

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Sansuien

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sansuien

8.2
Excellent
92 Reviews
Cleanliness
7.6 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.2 /10
Neighborhood
8.4 /10
Amenities
7.2 /10
50 reviews shown
10/10
Exceptional
06 Oct 2024
Jon
The Onsen baths are great after a city jaunt although a bit of a walk to the baths. Beautiful building and the Japanese room us spacious.
Leisure Partner
10/10
Exceptional
11 Mar 2024
A W

POPULAR SANSUIEN KOCHI

WAS OK CLOSE TO TRAM BUSES RAIL ETC
FRIENDLY HOSPITABLE WILL RETURN
Partner
8/10
Excellent
12 Apr 2023
Rand Edward
Very nice hotel and it is 10 minutes from the Ichiba, a great place to eat in Kochi City
Leisure Family
4/10
Poor
29 Dec 2019
Kunio

Disappointing Well-known Old Hotel

This hotel was built in an official palace of Lord Yamanouchi, who was a key influential person for transition from Edo era to modern Japan, Meiji. We thus expected a nice Hotel, but disappointed by construction of a new building, which would not match with the history. Hot springs were not working due to some problem. Breakfast was a disapointment also.
Partner
10/10
Exceptional
06 Jun 2019
Daniel

Fantastic value and experience

Amazing ryokan with great onsen - highly recommended!
Family
8/10
Excellent
30 Dec 2016
Ujjaval
Small town in japan good for relaxation and getaway from busy city life.
Family
10/10
Exceptional
22 Sep 2016
Mark

Best hotel!

A most professional and welcoming hotel. They were willing to spend extra time on makng me feel welcome even though I dont speak the language.
8/10
Excellent
13 Apr 2016
Ann

Nice hotel close to the castle

This hotel is close to Kochi's beautiful castle. It has a nice onsen and garden.
8/10
Excellent
25 May 2026
Kiyoshi
駐車場を整備して欲しい。1000円/1日は、割高にかんじた
Partner
8/10
Excellent
09 Apr 2026
ヒロシ
とても快適でした 


Partner
8/10
Excellent
24 Mar 2026
Natsuyo
娘の大学の卒業式の前泊の為宿泊させて頂きました。最初は夫婦2名で予約しましたが、急遽娘も宿泊する事になり、問い合わせた際に快く3名和室に変更してくださったり、当日、娘の着付けの送迎に当たり、車を出し入れしたり時間をオーバーした際にもとても配慮者があり、助かりました!朝食も庭園も立派で、良い思い出になりました。
ありがとうございました。
Partner
10/10
Exceptional
28 Jan 2026
SHIORI
綺麗で広くて快適でした。
温泉もすごくよかったです!
Leisure Partner
6/10
Pleasant
24 Apr 2025
??
立地的には良いが、高齢者には、施設内アップダウンが多い。
スタッフの説明足りない。
朝食値段のわららに、品数少ない。
8/10
Excellent
15 Dec 2024
kenichi
部屋で喫煙出来る
8/10
Excellent
03 Nov 2024
Shinnosuke
昔ながらの民宿という印象で、ゆっくりと過ごせました。
大浴場が24時までやって下さってるのはとても助かりました。
Leisure Family_with_children
6/10
Pleasant
14 Oct 2024
AKEMI
お部屋は綺麗に掃除されていました。
エアコンからコトコトと音がするし、他の宿泊者の生活音がきになりました。
8/10
Excellent
04 Jul 2024
Miyuki
露天風呂が最高でした〜
10/10
Exceptional
30 Jun 2024
Tomohiro
スタッフの対応がすごく良く 繁華街にも近かったので 夕食は 居酒屋さんで食べました  美味しかったです
Leisure Friends
8/10
Excellent
29 Jun 2024
tomokazu
以前宿泊した時より改装されてきれいになっていました。
Business_and_leisure Family
8/10
Excellent
12 Mar 2024
Fumiko
スタッフの方々も親切で温泉もすいていて楽しめました。
8/10
Excellent
12 Oct 2023
さゆり
スタッフが感じ良かった
Leisure
8/10
Excellent
17 Feb 2023
Sehyuk
비용대비 훌륭함. 온천이 좋음
Business Self
2/10
Poor
20 Oct 2022
ケンヤ
団体用のホテルで個人旅行には向かない。
隣の部屋の音が聞こえる。全体的に騒々しいホテルである
Leisure Family
8/10
Excellent
25 Aug 2022
TSUYOSHI

過ごしやすい風情のあるホテル

入口の門や敷地内の庭園など風情があり天然温泉♨️、露天風呂も静かで気持ち良く過ごせた。
ただ部屋のバスルーム内が少し臭くバス用カーテンが生臭かった。クリーニングや脱臭をした方が良い。
Self
8/10
Excellent
25 Jun 2022
Hirotaka
部屋の清潔感がもっとあれば良い
風呂はきれいで良かったです
Leisure Self
8/10
Excellent
24 Jun 2022
Verified traveler

温泉は良かったです

手頃な価格で朝食と温泉付なのは良かったです。シングルルームは旧館で、清掃は行き届いてますがかなり古い設備の部屋でした。部屋の鍵と金庫の鍵が物理キーで懐かしい感じです。
繁華街やコンビニから少し離れているので、静かではありますが食事付でないと少々不便です。
Self
8/10
Excellent
12 Sep 2021
Sho
付近のご飯屋さんを丁寧に教えていただきました。
Leisure Partner
10/10
Exceptional
26 Aug 2021
??
立地条件も非常に良かったです
Business_and_leisure Family
8/10
Excellent
08 Dec 2020
茶畑
12月時点で施設の一部が工事中だったが
特に気にならなかった。
老舗の旅客らしい風情がある
Leisure Friends
8/10
Excellent
18 Aug 2020
Verified traveler
お風呂がとても良かったです
Friends_and_family Family
8/10
Excellent
23 Jul 2020
ももた
老舗の宿で温泉もあり、全体的には満足です。
スタッフの対応や感染症対策も万全でした。

ただ、露天風呂の天井にクモの巣があったり、大浴槽の温度表示版が取れかけていたり・・・
もう少しお客目線での清掃を心がけて欲しいです。
Leisure Friends
6/10
Pleasant
06 Apr 2020
KENSUKE

十分に納得‼️

立地は中心地からも近く、便利です。
部屋はホテルの外観よりもはるかに小綺麗で十分に満足です。
高知においては数少ない天然温泉の宿です。
Business
6/10
Pleasant
04 Apr 2020
Verified traveler

ゆっくりしたい人にはいいホテル

改装中で、日中はややうるさいが、夜間は特に問題なし。
朝食はバラエティーにとんでいて、ご当地食材もあり、満足できる。
温泉も露天風呂もあるが、できれば深夜1時くらいまで開けてほしい。
部屋は普通。
Business
8/10
Excellent
26 Mar 2020
Rie

露天風呂と美味しいお料理

今回は時期的に微妙ではありましたが、マイルが余っていたので、高知に行きました。温泉と市内の利便性を考えこちらのホテルにしました。お部屋も綺麗で、温泉もとても良かったです。後、朝食バイキングは、地元の郷土料理もあり、全てが口に合い、美味しかったです。改装中だったので大門は見れませんがお屋敷建造物の外側は見えます。ゆっくり出来る露天風呂とお料理重視でお得に泊まりたいのでしたら、改装中の今が良いのかもしれません。
Self
8/10
Excellent
20 Mar 2020
Verified traveler
歴史のある重厚さと、豊富な資料そして中心部の観光には最高の立地でした。
Leisure Family
10/10
Exceptional
28 Jan 2020
JAEJUNG

고치현 산취원

와이파이는 더럽게 안터져요
Self
10/10
Exceptional
16 Dec 2019
JAEJUNG

일본본토로

정말 맘에 듭니다 다만 하기 코마치 호텔은 식사예약 안하면 못먹어요
Self
6/10
Pleasant
09 Dec 2019
Verified traveler

今回は諸々残念。次回はお部屋や夕食も楽しめるプランで。

出張で2泊しました。洋室シングル、朝食ビュッフェ付き、夕食はなしのお安めのプランにしました。掛け布団が薄っぺらでちょっとびっくりしました・・・。おまけに、喫煙可のお部屋にしてしまったので、たばこのにおいが染みついていて、自分が悪いのですが、快適とはいえませんでした。天然温泉を楽しみしていましたが、あいにく温泉施設が故障してしまっていて、天然温泉は露天風呂のみ、大浴場は沸かし湯となっていました。今回は諸々残念でしたが、次回はお部屋や夕食も楽しめるプランで予約し、庭園も散策したいと思います。
Business
10/10
Exceptional
10 Nov 2019
Verified traveler

高知の良さが滲むすてきなホテル

工事中でしたので、正門などを拝見する機会がありませんでしたが
由緒あるホテルでサービスもよく落ち着くことができました。 
Friends_and_family Family
6/10
Pleasant
29 Oct 2019
Verified traveler

高知城に近いホテル

場所は高知城に近いので観光には便利です。温泉や建物はメンテナンスが十分で無いような印象でちょっと期待はずれでした。温泉の泉質は悪く無いので、温泉が好きな方はいいかもしれません。
Business
6/10
Pleasant
25 Oct 2019
Verified traveler

古き良き温泉宿

隣部屋の話し声が筒抜け。
綺麗に整えられた部屋だが、気が休まる事は無かった。
Self
6/10
Pleasant
27 Sep 2019
Verified traveler
雨降りの日の宿泊から3泊だったのですが、部屋の中に入ると先ず空気のカビ臭さが気になりました。旅館自体の建築年数もあると思いますが エアコンの吹き出し口に斑点状の黒い付着もあったのでそれも原因の一因かも... 温泉も時間帯によっては内風呂も露天風呂もかなり熱く足元ですら浸かっていられない程だったのでこの辺りはマイナス評価です。良い点は朝食のバイキングで焼きたてクロワッサンがサクサクでとても美味しくいただけました。又子供が食べやすい様に目玉焼きの具材や焼き方を調整して頂けたので嬉しかったです。
Leisure Family_with_children
10/10
Exceptional
22 Sep 2019
Verified traveler
9月22日からの一泊の予定で我が家3名と親戚夫婦2名の予約をしたが、台風17号の影響で高知空港着陸不能で関空に引き返してしまい、旅行自体がキャンセルになってしまった。やむを得ない事情とはいえ、当日のキャンセルに全額返金という対応をしてくださった。次回高知来訪の際は必ずこちらを予約させていただくのは言うまでもなく。
Leisure Family
8/10
Excellent
25 Aug 2019
Verified traveler

朝食が美味しい宿です。

朝食が美味しかったです。シングルルームに宿泊しましたが、タバコのにおいが気になりました。
4/10
Poor
21 Jul 2019
Verified traveler

期待していたよりも

写真が良すぎたので、部屋の狭さにビックリしてしまいました。
お風呂のアメニティーも最低限なので、持参した方が良いです。
でも居心地は良かったです。
庭園が工事中でした。工事していることはHPに分かりやすく掲載してて欲しかったです。
Family
2/10
Poor
16 May 2019
Verified traveler
全てが残念。二度と利用しない。
Leisure
10/10
Exceptional
29 Mar 2019
Verified traveler
よかったです。
8/10
Excellent
21 Mar 2017
MEI HA

o\k

ok
Family
8/10
Excellent
16 Mar 2017
Verified traveler

歴史ある大型旅館

昭和からの引継ぐ風情を感じられる宿泊施設。温泉が素晴らしい。
Partner
8/10
Excellent
17 Feb 2017
yoshida

立地良し

今回出張で利用しました。高知城から徒歩圏内ですし、周りは静かでよかったです。施設は少し古いため、エレベーター内や部屋のユニットなど痛みが見られました。ですが清掃できる範囲は綺麗にされていて全体的には古さは感じませんでした

Location & surroundings

Sansuien
1-3-35 Takajo-machi, Kochi, Japan

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Sansuien

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