Name: Graaf Hotel
Address: Hasanoglu Ave., 15A, Baku, AZ1025, AZ

8/10

Excellent

05 Jun 2024

Paul

Basic hotel, cheap n cheer .
Max 3 star

Friends_and_family Friends

2/10

Poor

17 Apr 2024

Paul

Breakfast farce

No breakfast available at 730am.
I paid extra for breakfast. I want a refund

Business

6/10

Pleasant

31 May 2023

Ryan

It was okay. Except when they say they clean your room, they just flip the dirty mess around, so you can’t see it.

Business_and_leisure Self

10/10

Exceptional

12 May 2023

Megan

Really nice hotel, quality room, very friendly and helpful staff. Will stay again next time in Baku.

Leisure Family

8/10

Excellent

09 May 2019

Verified traveler

Many things were great at the facility.

only comment I have bit negative: Air Conditioning was not working. Weather was warm, we were getting only hot air supply, the room inside was too warm to sleep/comfort.

We were advised Hotel is still in winter setting, so air cooling was not possible

Business

8/10

Excellent

21 Nov 2018

Verified traveler

Average stay

Except the noise of the subway crossing, all are fine for a value for money accommodation.

8/10

Excellent

18 Jun 2018

Al

Nice place with friendly staff

Worked on p project from here and enjoyed the good size room and breakfast . Might wanna upgrade thre coffee !

8/10

Excellent

01 May 2018

Jan

Comfortable Hotel

Large comfortable rooms and very clean. Overall a good hotel. About 15 mins taxi ride from the centre or the city.

10/10

Exceptional

05 Sep 2017

Alexandr

Very warm and friendly staff. Great service and good location. Strongly recommended.
.

Partner

8/10

Excellent

11 Jan 2017

Ramiz

Otherwise, friendly and warm staff, clean hotel.

I have had previous Divan experience elsewhere in the world and was expecting more from the room. While overall everything was really good, but small but important things were missing from the room; for instance, there was no slippers although when i booked, it was listed as a standard item in the room. The bathroom amenities also lacked, such as tooth-paste, or body cream. these are basics that needs to be in a decent hotel for the price they charged me.

6/10

Pleasant

13 Dec 2016

Amr

Cheap hotel with poor services

It was not really not good experience

8/10

Excellent

29 Oct 2016

Verified traveler

Well equipped rooms, kind and helpful staff, rich breakfast yet, do not expect any pork (e.g. bacon). You can feel when metro is passing underneath - for someone who is sensitive this might be disturbing.

10/10

Exceptional

01 Oct 2016

Ben

very well equipped and comfortable hotel

The room was excellent and very well equipped. The breakfast was superb. The cost was quite reasonable and fair

6/10

Pleasant

27 Sep 2016

Lee

Value for Money

I have stayed here before. It is good value for money. The gym has the basics. The breakfast buffet could be better. If you are looking for English news you will be out of luck unless you want to watch Russia Today. There is no BBC or CNN in English.

10/10

Exceptional

31 Jan 2016

HAYDAR

Perfect Hotel Divan Exp. BAKU

The menager of Baku Divan Express Dear Murat YILDIZSAFER was very kindly men. He was absolutely perfectly hosted us. Worker sand reception also very helpful... I would like to advice whole people to go and stay in Baku.

8/10

Excellent

11 Jul 2015

Can akturk

One of the best places with this price in Baku. Definetly recommend it.

8/10

Excellent

06 Feb 2015

Verified traveler

Good value and comfortable stay

Great room, very clean but a little too stuffy sometimes. Good service overall especially with organising transport but some service was a little slow with one billing error.

8/10

Excellent

10 Jan 2015

Rahman

Good value for money.

this is my fourth stay in this hotel. Good value for money. Excellent Resturant. Nice breakfast.

The only issue I have ex premixed is the underground is not far from the hotel. You can feel the train passing by.

8/10

Excellent

14 May 2026

Frank

..............

10/10

Exceptional

15 Sep 2025

Jakob

In der Nähe von Tofiq Bahramov Stadion

Partner

6/10

Pleasant

30 Jul 2024

Verified traveler

Metroline noise

Nice and friendly customer service, organized early check-in and breakfast on first day. Average azeri breakfast, food items not very efficiently replenished when things are consumed. Be aware the hotel is build on top of metroline causing noisy vibration and noise in the rooms late at night/early morning. Secondly, blind curtains are 60 cm too narrow in the window leaving daylight in the room early morning. Not a place for light sleeper.

2/10

Poor

19 Nov 2023

Elman

Fırsatçılık

Arka tarafdakı camlı oda ayarlamıştık ama otelde ön tarafdan oda verebiliriz söylediler ve arka oda için ek olarak 40 manat ödemek zorunda kaldık

Business

10/10

Exceptional

15 Jan 2023

Mustafa

Temiz ve kullanışlı

Çok misfirperver bir ekibi var. Tesisi temiz ve kullanışlı.

Friends_and_family Family

10/10

Exceptional

31 Oct 2022

Irfan

Güzel divan kalitesi

Business

10/10

Exceptional

14 Dec 2021

Onur

Haydar Aliyev merkezinin dibinde, çok konforlu ve çok temiz bir otel. Merkezi olduğundan her yere ulaşım çok kolay.

Business

8/10

Excellent

14 Mar 2021

Mehmet

Lokasyonu ve personelin güleryüzle tavrından dolayı tercih ettiğim bir mekan

Business

8/10

Excellent

24 Dec 2020

Onur

Temiz, güzel rahat bir konaklamaydı.
Gönül rahatlığı ile kalabilirsiniz

Business

10/10

Exceptional

12 Oct 2019

KORAY

Nice hotel, kind staff, worth for your money

6/10

Pleasant

26 Dec 2018

ORHAN

Otelin altından metro geçiyor inanılmaz gürültülü

Friends

8/10

Excellent

24 Nov 2018

Sebastiaan

Great hotel and very kind staff. Had a really Nice stay at Divan

8/10

Excellent

31 Oct 2018

Verified traveler

Hyvä hotelli vähän kaukana nähtävyyksistä

Hyvå hotelli vähän kaukana rantabulevardista ja vanhasta kaupungista. Taksi ei tosin maltaita maksa ja manattejakin vain muutaman - kävelyetäisyydellä sijaitsevalla metrolla pääsee noin 15 sentillä, paikalliset lataavat avuliaasti matkan omalla kortillaan. Aamiainen ei erityinen ollut, hieronta ja höyrysauna sen sijaan erinomaisia. Jossakin arvostelussa valitettiin englanninkielisten kanavien puutetta, mutta kyllä sieltä sentään BBC World löytyi. Edullinen lentokenttäkuljetus 15 AZN hotellin puolesta.

10/10

Exceptional

28 Oct 2018

Yusuf

Mukemmmel

10/10

Exceptional

22 Sep 2018

abdullah

Tavsiye ederim .

Bakü'de otel arıyorsanız kesinlikle bu otel de kalmalısınız.

6/10

Pleasant

07 Sep 2018

Osman Tansu

ŞİKAYET!!!

Altından metro geçiyor. Bu arada faturamı alamadım, hotel.com dan 2 hafta içinde kesilecekmiş. Ne o otelde bir daha kalmayı ne de sizinle bir daha çalışmayı DÜŞÜNMÜYORUM!!!

10/10

Exceptional

14 Apr 2018

Aziz

Pretty good

Bathroom was not clean

8/10

Excellent

16 Nov 2017

Muhammet

başarılı

Otelin hizmet kalitesinde bir sıkıntı yok fakat otelin tam altından metro geçiyor o yüzden 5 dakika da bir otel bildiğiniz titriyor. ses duymam derseniz sıkıntı yok veya 5 katı tercih edin derim.

8/10

Excellent

03 Aug 2017

Claudio

Hotel ok, but tax bill less than my expense.

My stay at Hotel Divan has been perfect, the only negative note is that I did not have the full amount of money paid in receipt because, the receptionist said, I booked through Hotels.com, so for € 59.00 that I have Paid at Hotel.com, Divan Hotel has billed me 45.00 € that they received by Hotels.com. My was a work travel and the hotel was refunded to me by the company but in this way, I lost 14:00 euros.
I do not think it is right. Never happened before, but if this is the rule, in my future business travels I will no longer use Hotels.com.

8/10

Excellent

12 May 2017

Ivo

Excelent service

We got early booking about 9:00am without previeous demand.

Partner

10/10

Exceptional

11 May 2017

ilknur

Haydar Aliyev Kültür Merkezi'ne yürüyerek çok yakın. İçeri Sehiri gezmek isteyenlerin taksiye binmesi lazim. Taksi ile sehir merkezine yaklasik 10 dk. Taksiyi otelden cagirtirsaniz daha ucuza gelir. Yoksa turistlerden fazla para isteniyor.

Partner

10/10

Exceptional

09 Jan 2017

Boris

Отель куда можно приезжать.

Отель предоставляет удобные,уютные номера, расположен в близи от центра Баку. Описание отеля соответствует действительности.В качестве услуги трансфер транспортом отеля по нормальным ценам. Персонал отеля доброжелателен и вежлив.С удовольствием выбрал бы его еще раз и такова же мнения и мои товарищи,а нас было восемь человек. Спасибо...!

Family

10/10

Exceptional

20 Mar 2016

MAXIME BARIS

Shuttle from the airport Cheap

good services, good business hotel

8/10

Excellent

22 Nov 2015

Kadir Turgut

Bir is Oteli olarak oldukça uygun.

8/10

Excellent

17 Jun 2015

Hans

Prima zakenhotel; iets aan de rand van de stad

Prima te doen; naar de stad is te lopen, maar voor 10 Manav zit je met de taxi in het centrum

8/10

Excellent

11 Jun 2015

Verified traveler

Nice, but METRO underneath

It is a nick and clean hotel, good breakfast, but the rooms have thin walls, so I heard my neighbor with his \"private business meeting\" or \"dinner for two\" late in the night and early morning. Also what is disturbing is the METRO whic runs right under the hotel, so a room in the upper floors could be better. But in 2nd floor it's very noisy.

10/10

Exceptional

15 Nov 2014

Ismail

kalite

Sonuçta divan otele gitmiştim. Çok şaşırmadim çünkü divan Otel kaliteli ve bu konuda marka bir otel

10/10

Exceptional

30 Oct 2014

Verified traveler

konforlu ve temiz

Konforlu ve temiz odaları var.
Wifi hızı güzeldi.

6/10

Pleasant

18 Jun 2014

Natalia Kolomainen

Hyvä ruoka ja palvelu. Huono oli melu olevasta metrosta hotellin alla.

Mukava hotelli. Hyvä ruoka ja palvelu. Huono oli melu olevasta metrosta hotellin alla päivän aikana.

Partner

8/10

Excellent

30 May 2014

Verified traveler

Bekväma sängar

Det var jätte bra.

10/10

Exceptional

11 May 2014

Irina Kononenko

Хороший отель

Останавливались на одни сутки. .Чистый, свежий отель. Уютная обстановка. Гостеприимный, вежливый, персонал. В общем, Для своей стоимости, можно сказать, более чем! Останавливались на несколько часов, прилетели ночью, проспали, поэтому, На завтрак не попали. У отеля расчетный час в 12 дня, однако, до часу дня нас никто не побеспокоил. Вечером должны вылетать в Тбилиси. Днём отправились погулять по Баку. Попросили разрешение на reception оставить до вечера наш багаж. (!В аэропорту Баку нет камеры хранения)
В отеле без проблем разрешили оставить багаж. У них есть \"багажная комната\". Это абсолютно бесплатно.
Пока ожидали такси, нам принесли чай. (Комплимент) мы даже не спрашивали, . Знаете, мелочь, а ОЧЕНЬ приятно. На reception в вазе свежие яблоки и конфетки. Рекомендую этот отель.

Пребывание в мае 2014, тип поездки: поездка вдвоём

8/10

Excellent

06 May 2014

Divan Express

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