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Real Inn Mexicali

Mexicali · Mexico

Avenida de Los Heroes 201View location

8.4/10Excellent1,688 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Amenities8.0/108.0
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  • Business hotels
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Real Inn Mexicali

Strategically located next to the Civic Center, in the financial district, just a few minutes from Plaza Cachanilla, very close to the U. S. border and only 10 minutes from the Mexicali International Airport.

Designed with the needs of business travelers in mind, it stands out for its modern facilities with internet service, spacious and comfortable rooms, room service, swimming pool, gym, business center and covered parking. The Stock Café restaurant offers international cuisine and the Lobby Bar has a wide variety of beverages.

It also has meeting rooms for any type of event.

Read more about this hotelShow less

With a stay at Real Inn Mexicali, you'll be centrally located in Mexicali, within a 15-minute drive of International Border Line Mexico-USA and State Theater. This hotel is 0.8 mi (1.2 km) from Vicente Guerrero Park and 0.8 mi (1.2 km) from Sol Children's Museum.

Stay in one of 162 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 290 for adults and MXN 115 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Sol Children's Museum 1.2 km / 0.8 mi
Palenque Fex 1.2 km / 0.8 mi
Vicente Guerrero Park 1.2 km / 0.8 mi
State Theater 1.6 km / 1 mi
Plaza Comercial La Cachanilla 1.8 km / 1.1 mi
State Center for the Arts (CEART) 2.1 km / 1.3 mi
Baja California Autonomous University 2.3 km / 1.4 mi
City Forest and Zoo 2.5 km / 1.6 mi
Hospital Almater SA de CV 2.8 km / 1.7 mi
Secretary of Foreign Relations 3.1 km / 1.9 mi
Hospital de las Californias 3.2 km / 2 mi
Arenia Casino 3.4 km / 2.1 mi
House of Culture 3.6 km / 2.2 mi
Eagles Nest Stadium 3.6 km / 2.2 mi
UABC Cultural Studies Institute 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1992
  • Total number of rooms: 162
  • Number of floors (main building): 7
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
Show 24 more facilities & services
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Gym
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Sun loungers
  • Breakfast buffet
  • À la carte lunch
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Real Inn Mexicali

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Real Inn Mexicali

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Extra beds on demand
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Desk
    • Satellite TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Real Inn Mexicali

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE SUPERIORQUADRUPLE • DELUXE SUPERIORQUA.DX-SU

    Photos are not available for this room type.

    Real Inn Mexicali

    QUADRUPLE DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Real Inn Mexicali

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    Real Inn Mexicali

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU

    Photos are not available for this room type.

    Real Inn Mexicali

    Room DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Real Inn Mexicali

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 23 m²DBL.2D-SU
    DOUBLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable5 photos

    Real Inn Mexicali

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Room amenities

    • Direct dial telephone
    • Smoke detector
    • Satellite TV
    • Desk
    • Extra beds on demand
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Internet access
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Real Inn Mexicali

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR ONE BEDROOMDOUBLE • SUPERIOR ONE BEDROOM • 23 m²DBL.B1-SU
    DOUBLE SUPERIOR ONE BEDROOMPhoto unavailable6 photos

    Real Inn Mexicali

    DOUBLE SUPERIOR ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-SU

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Ironing set
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Extra beds on demand
    • Desk
    • Satellite TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Real Inn Mexicali

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    Real Inn Mexicali

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SUPERIORDOUBLE • DELUXE SUPERIORDBL.DX-SU

    Photos are not available for this room type.

    Real Inn Mexicali

    DOUBLE DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Real Inn Mexicali

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Real Inn Mexicali

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Real Inn Mexicali

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Real Inn Mexicali

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Real Inn Mexicali

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 23 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Real Inn Mexicali

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cot on demand
    • Desk
    • Satellite TV
    • Smoke detector
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Real Inn Mexicali

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Real Inn Mexicali

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Real Inn Mexicali

8.4
Excellent
1,688 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
04 May 2026
Claudia
When we got our room, first thing that we saw it was water on the floor, checked the bathroom and trash can was full, sink was water all over, they gave us a dirty room ☹️
I Went downstairs to get another room. I don’t know if I will stay there again . They need to pay attention of what are the employees are doing
Partner
4/10
Poor
03 May 2026
Marco
I am very disappointed. Upon entering my room, I found dirty towels on the floor—something I reported at the front desk. Secondly, there is no telephone in the room; and finally, only one elevator is working, resulting in long wait times.
Self
10/10
Exceptional
03 May 2026
Rodrigo
Really comfortable stay
Partner
8/10
Excellent
03 May 2026
Julio
Todo muy bueno
10/10
Exceptional
02 May 2026
Jimmy
Buen
10/10
Exceptional
02 May 2026
victor manuel nicolas
Habitación espaciosa, limpia y muy buena atención por todo el personal
Friends
10/10
Exceptional
30 Apr 2026
Maria
El buffet muy bueno y variado, las habitaciones limpias, el aire acondicionado funcionó muy bien.
Family
6/10
Pleasant
29 Apr 2026
Maria
I didn’t like that the property is under remodeling and is still open to the public. I think it should be closed while going through remodeling to avoid inconveniences with their clients.
10/10
Exceptional
29 Apr 2026
Francisco
Everything was good, rooms were amazing and very clean even as the hotel was under remodeling. Will stay there at any time!!
Family_with_children
10/10
Exceptional
29 Apr 2026
victor manuel nicolas
La habitación espaciosa, limpia y los servicios excelentes,
La atención del personal un 10
Friends
10/10
Exceptional
28 Apr 2026
yolanda
El área muy limpia excelente atención del personal , el inconveniente esque el loby está en completa remodelación y hubo que esperar afuera en lo que las habitaciones estaban disponibles
10/10
Exceptional
27 Apr 2026
Mabel
Like location of property close to everything I can’t wait to see new place since they are remodeling at this time
Family
8/10
Excellent
27 Apr 2026
Gerardo
Construction was going on everywhere making it difficult to get around. Staff were very friendly. Price was great.
Partner
6/10
Pleasant
26 Apr 2026
Jose
I recently stayed at Real Inn Mexicali and had a mixed experience.
Some of the lobby reception staff came across as rude, which made the check-in process less pleasant than expected. The lobby was under construction, and while I understand that renovations can cause some inconvenience, the overall environment felt a bit disorganized.
I arrived a day earlier than planned and booked an additional night directly with the hotel, including breakfast for that first day. Unfortunately, the breakfast experience was very disappointing, as the food appeared to be contaminated, which made it inedible.
The pool area was quiet, which was nice, but there were no towels available. When I asked, the receptionist mentioned they would bring some, but they never did.
On a positive note, the cleaning staff were great—very friendly and did an excellent job maintaining the rooms.
Overall, while there were some good aspects, the issues with service and food made the stay less enjoyable than expected.
Family_with_children
10/10
Exceptional
25 Apr 2026
Jose
Good to stay at night but construction has limited comfort in the lobby
Partner
2/10
Poor
25 Apr 2026
Edgar
Breakfast menu was quite tasteless, air conditioning didn’t work properly, and only one elevator worked for a few hours and later the other one stopped working so we had to use the stairs. I highly recommend not to stay there.
Self
4/10
Poor
24 Apr 2026
Jose
no breakfast and remodeling property ,elevator no work some time
Family_with_children
8/10
Excellent
16 Apr 2026
Armando
Nice hotel convenient located in the center of town. It’s easy to get mostly anywhere from here. The hotel was undergoing a renovation so it was a bit dusty. It has a nice pool to refresh in during the hot Mexicali weather.
Self
8/10
Excellent
16 Apr 2026
Paulo
INTERNET KEPT ON DROPPING, CALLED 3 TIMES TO LET THEM KNOW FROM MY CELL PHONE BECAUSE ROOM HAD NO PHONE. I STAY IN THIS HOTEL NUMEROUS TIMES THROUGH OUT THE YEAR AND FRONT DESK STAFF NEVER SMILES NOR THEY ARE FRIENDLY.
Partner
10/10
Exceptional
14 Apr 2026
Patricia
Todo estuvo muy bien, servicio bueno y son muy amables.
Friends_and_family Family
8/10
Excellent
14 Apr 2026
Juan
The new remodeling looks amazing & way better
Family_with_children
6/10
Pleasant
13 Apr 2026
Adrian
Need better improvement on parking security
Self
2/10
Poor
13 Apr 2026
alberto
You can hear everything from the adjacent rooms, lots of work going on in the hotel and they start very early with loud tools and yelling between workers. Front desk staff is very rude.
Self
10/10
Exceptional
12 Apr 2026
Cecilio
Fresh cleam
10/10
Exceptional
12 Apr 2026
Frank
Rooms are clean staff is great friendly, hotel is being remodeled is looking nice
10/10
Exceptional
12 Apr 2026
Julio
Very nice place we like to come back when finished of construction
Partner
6/10
Pleasant
11 Apr 2026
Esther
My room key didn’t work in my stay seemed like the lock of the door was broken
Friends_and_family Family
4/10
Poor
02 Apr 2026
Mariella
We recenlty stayed at this hotel last week arriving thurdsay night and checking out saturday , as we were in the area for a medical appointment, We had stayed here before twice with no issues wich is why we chose to return , Unfortunately this experience was very dissapointing.
The hotel is under remodelig,(undestandable) but not disclosed at time of booking , the overall condition felt messy and poorly managed. there was construction debirs in the parking lot and we could clearly hear noise from the remodeling work, which made it difficult to rest.

At check in, the staff was not very helpful, basic information such as wheater breakfast was available during remodeling was not cleary communicated.

The most concerning issue,however was cleanliness.Husban woke up the next morning covered in bites, which appeared to be from bed bugs.

We had previously had a decent experience here, but this stay did not meet even basic standards, until the remodelings is completed and proper cleanilness and services are ensured ,we would not recomend stayinf here
Family_with_children
10/10
Exceptional
25 Mar 2026
Claudia Zambrano
Good experience
Family
6/10
Pleasant
19 Mar 2026
Sandra
Under remoldling hopefully once its done it wil be good
10/10
Exceptional
19 Mar 2026
Risela Verduzco de
We loved it.
10/10
Exceptional
18 Mar 2026
Maria
The room was very clean, outstanding staff. The pool was good, but a few more chairs are needed. Everything was very good even with the remodeling of the hotel, we enjoyed our stay?
Family_with_children
10/10
Exceptional
17 Mar 2026
Paul
Excellent
Self
10/10
Exceptional
10 Mar 2026
Emilio
Staff very helpful. Very good
6/10
Pleasant
09 Mar 2026
Alberto
Rood
2/10
Poor
07 Mar 2026
Irma
Terrible experience, the hotel is under contraction,
There no refrigerator, mattress uncomfortably, cold no heater, the room phone didn’t work
Family
2/10
Poor
07 Mar 2026
Paulo
Hotel is remodeling, had to enter from the back side after asked a construction worker. Hotel has a front door but hotel didn't put a sign. Rooms are bear, no phone, no light fixtures just bed cabinet with tv.
Partner
6/10
Pleasant
06 Mar 2026
Javier
Too noisy
4/10
Poor
28 Feb 2026
Gerardo
Bad service and a very dilapidated hotel compared to other times I stayed there.
2/10
Poor
23 Feb 2026
jossue
Not enough light at the room, no hot water, no coffee pot at the room
Partner
2/10
Poor
23 Feb 2026
Diana
They did not have the type of room I booked available. And person at front desk did not care to make it right for me.
Friends_and_family Family
6/10
Pleasant
21 Feb 2026
ROXANA
Great customer service but hotel is under renovation and I didn’t like it because looks like a ghost hotel. If I knew I would’ve stay . But everybody was nice and helpful. I got a breakfast for me and my family and was great 👍 thanks .
Family_with_children
10/10
Exceptional
16 Feb 2026
melissa
Spotless room and easy check in. They had a beautiful pool but it was too cold the day we stood to even get in. They also have a restaurant onsite, we didn’t get a chance to eat there but the food looked good.
10/10
Exceptional
16 Feb 2026
Maribel
Clean of room & staff
Partner
6/10
Pleasant
16 Feb 2026
John
The hotel is currently under construction in the main lobby so that is something that should be disclosed. The front desk was helpful and accommodating after we needed to change from the original room to something quieter.
8/10
Excellent
16 Feb 2026
marisol
Muy agusto
Friends_and_family Friends
6/10
Pleasant
16 Feb 2026
Ramon
Room was ok, the hotel is in construction only one elevator working, it looks like construction zone
Friends_and_family Family
2/10
Poor
13 Feb 2026
Mario
1: El hotel está en remodelación 2: llegamos al chek in y nos dijeron que no había cuartos disponibles que tenían unos pero estaban sucios 3: cancelaron mi reservación y nadie quiere decirme que pasa con el diner de la reserva estoy llamando a varios lugares donde me dijeron que lo hiciera y no han podido ayudarme que debo de hacer?
Partner
10/10
Exceptional
12 Feb 2026
EMILIO
The staff was very helpful
Business_and_leisure
6/10
Pleasant
10 Feb 2026
Edith
TE room was ok no coffe maker no extras to simple price ok, checkin ok, horrible 3 floors close lots a noise
is under construcction they need to mention thta before confirm reservation. pool super cold water restaurant
omg poor old man back and foward to rooms and around people inn the restaurant we waiting until he came back horrible sevice
Business_and_leisure Partner
4/10
Poor
09 Feb 2026
Anthony
No frigobar and that hot water gets long to get hot
Business_and_leisure Family_with_children
10/10
Exceptional
08 Feb 2026
Juan Manuel
Good
Business Family
2/10
Poor
08 Feb 2026
Jose
Leak on toilet, staff refuses to change our room, because was full the hotel, friends come to same hotel without reservation and have several rooms, personal show up until 1 am to fix the toilet
Friends_and_family Family
2/10
Poor
04 Feb 2026
Yahel
Since our arrival nobody explain where the restaurant, Pool or elevator were located. Not even a welcome word.
They are remodeling the hotel and there is no sign tell you about it or apologizing for any inconvenience.
The room has no phone , no site lamps or any reading light, the toilet seat was loose and never fixed. There was no hot water Sunday night. There is none mini bar and no coffee maker available. One night the room key didn’t work .
We can’t believe this is an executive hotel and part of Camino Real /Quinta Real standards.
Leisure Family
4/10
Poor
03 Feb 2026
Brian
No heat in room. Outside temps in the 40’s. Lots of construction going on and was not notified of this. I have a reservation next Monday on a non refundable offer. I will not be staying there
Friends_and_family Family
8/10
Excellent
02 Feb 2026
LUZ
The linens were stain but the stuff was really nice i know they Are remodeling i hope next time its better
Friends_and_family Family
4/10
Poor
31 Jan 2026
Rosa
We booked a deluxe superior room for our stay and when we arrived we got downgraded to a regular room due to conduction yet we did not receive a refund for the difference or were offered anything to make up for the inconvenience.
4/10
Poor
29 Jan 2026
Stephan
Front desk promised a refrigerator would be sent to my room but it was not. I was told it’s a higher charge to have a room with refrigerator for my medication, so I said I would pay the extra amount of money. But $20 more for the same style room with a refrigerator is ridiculous. The hotel was not sold out and I’ve been there several times. I was on the 1st floor and the noise from the hotel renovation was very loud for more than an hour. I couldn’t rest at all. And my window view was awful because the roof design obscured the view of the city. Again, I was not permitted to change rooms.
Leisure Self
8/10
Excellent
28 Jan 2026
Miguel
Great place to stay every time!
10/10
Exceptional
27 Jan 2026
Alejandro
Great service
10/10
Exceptional
27 Jan 2026
Alejandro
Great place
Leisure Family_with_children
10/10
Exceptional
24 Jan 2026
Gilberto
Friendly staff :)
Business_and_leisure
4/10
Poor
24 Jan 2026
Judith
First of all, the hotel did not inform before to arrive that they are doing
6/10
Pleasant
23 Jan 2026
Juanita
AC didn’t work.
10/10
Exceptional
21 Jan 2026
Everardo
Nice room, clean, very affordable and central location.
MUY BUENO *****
Business
8/10
Excellent
21 Jan 2026
Jacqueline
Hotel is under remodeling which is always good. Our room was clean but the ac was not cool. The air was warm and at times fresh but not ac cool. Staff was very friendly. I just wished the ac situation can be fixed. I’m looking forward to stay again.
Partner
2/10
Poor
17 Jan 2026
karen
Estaba super sucio el cuarto nuestros calcetines terminaron negros
Las toallas para secarse super percudidas y tiesas
La cama con polvo
No habia agua caliente
El staff muy amable pero en muy malas condiciones el cuarto sin duda no volveria
Partner
6/10
Pleasant
12 Jan 2026
Julio
Shower was not clean lot of hair
Leisure Family
6/10
Pleasant
11 Jan 2026
Manuel
The room was okay, really cold, no heater and no tv service.
Leisure Family
10/10
Exceptional
05 Jan 2026
German
Nice
10/10
Exceptional
05 Jan 2026
José
Clean room
10/10
Exceptional
04 Jan 2026
Adriel
The breakfast was not free but it was good.
Friends_and_family Family
6/10
Pleasant
03 Jan 2026
Maximiliano
Room can use a microwave and fridge. Luggage carts weren't available. We asked for a trash bag and staff was trying to charge us.
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
ROBERT
Room is always clean and staff is always helpful thank you
6/10
Pleasant
29 Dec 2025
Adriana Y
Deberían de poner más atención cuando se necesite dejar más
6/10
Pleasant
25 Dec 2025
Sonia
Wasn’t aware hotel was under construction
Leisure Partner
6/10
Pleasant
22 Dec 2025
TROUPER
It was fine. The hotel itself is in good shape and they were embarking on remodeling or something. There was a lot of drilling and jackhammering during breakfast.

It was totally fine. No complaints. But the hotel could make some minor improvements and make it so much better. The hotel is sterile, it lacks artwork and decor. Rooms also very sterile and need some art or something . Bathrooms should have wash clothes; shampoo conditioner etc.

The pool was stunning. Beautiful. Didn't use as it was too cold, but I'm sure it will be great in the summers in Mexicali.

Parking was nice and convenient.

Overall we were pleased.
Partner
10/10
Exceptional
20 Dec 2025
Stephan
The room was very clean and the bed comfortable. Kevin at the front desk was accommodating and made sure I had a heater sent to my room. The television was big and includes many channel offerings. My only gripe is I was given 2 free drinks for my stay but it could only be soda or beer. Not everyone likes beer or soda. Even a basic margarita or piña colada is better. Expand the choices.
Leisure Self
10/10
Exceptional
16 Dec 2025
Maribel
It was great! My room was cleaned every day that I stood there &
Excellent
10/10
Exceptional
07 Dec 2025
Ramiro
When we arrived we were presently surprised that they had upgraded our unit to a junior executive suite. It was very roomy and in great condition and very clean. We also got a very comfortable king size bed, big screen tv with cable channels. The staff was very helpful and attentive. In the morning we had a great continental breakfast that included plenty of fruits, which my wife and I enjoyed.
Leisure Partner
10/10
Exceptional
04 Dec 2025
Bertha
Great service !
8/10
Excellent
30 Nov 2025
Miguel
It was a good stay.
Family
10/10
Exceptional
29 Nov 2025
Gabriela
When we arrived to the hotel, we checked in. Then, we went to our room. There was no light. I called to ask abd was informed that the card key has to be inserted on a box next to the wall. Why was not informed before.
Friends_and_family Family
8/10
Excellent
29 Nov 2025
Chaye
Room was clean and quite large. The staff seemed nice.
Leisure
8/10
Excellent
29 Nov 2025
Felipe
Bad experience breakfast area, no waiters!!
Business
8/10
Excellent
28 Nov 2025
Karla M
It was ok.
Family
8/10
Excellent
26 Nov 2025
Maria
The hotel is nice the only thing i didnt like is that at 7:45am the ladies who clean the rooms keep knocking the door of my room
Friends_and_family Family
6/10
Pleasant
26 Nov 2025
David
In the past breakfast was included like most of the hotels
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Gilberto
Great guest service !!
Business_and_leisure Family
10/10
Exceptional
26 Nov 2025
Gilberto
Great Guest service !!!
Family
10/10
Exceptional
23 Nov 2025
jose
Buen servicio y limpio en la habitación
10/10
Exceptional
23 Nov 2025
Jose
Servicios: Recepción,habitación,buffete y la grata compañía de ITZEL y ERIKA que nos atendieron. En conjunto. Gracias a todo el personal del hotel.
10/10
Exceptional
21 Nov 2025
Stephan
Hector at the front desk was very professional and friendly and got me a great room! The room was very clean and the bed comfortable. The dinner was tasty and the female server was very pleasant. My only suggestion is to give a larger food portion. The pool and outside area was kept clean. Nice hotel.
Leisure Self
10/10
Exceptional
18 Nov 2025
Ricardo
Great service
Business_and_leisure Family_with_children
8/10
Excellent
16 Nov 2025
Jjaime
very clean room, and in the middle of all.
Leisure Friends
10/10
Exceptional
16 Nov 2025
Raymond
Room was comfortable and hotel is receiving upgrades.
Friends_and_family Family
2/10
Poor
10 Nov 2025
Josue
Dear Expedia Customer Service
I am writing to share my disappointment with my recent reservation experience at Real Inn in Mexicali, booked through Expedia for early November.

I had reserved this room well in advance, but upon arrival, the property staff informed me that they were fully booked and my reservation could not be honored. This left my family and me in a very inconvenient and frustrating situation, as we had to look for alternative accommodations late at night.

I hope the property and Expedia improve communication and reservation management to prevent this from happening to other guests.
10/10
Exceptional
10 Nov 2025
Gilbert
The staff was amazing, Rooms were super clean 5 star's...
10/10
Exceptional
08 Nov 2025
Jorge
I love it I will recommend to all my family and friends
6/10
Pleasant
07 Nov 2025
Perla
They are doing construction and they start at 7am.

Location & surroundings

Real Inn Mexicali
Avenida de Los Heroes 201, Mexicali, Mexico

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Real Inn Mexicali

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