Name: Novotel Dammam Business Park
Address: All Khobar Dammam Highway, Dammam, SA

10/10

Exceptional

16 Mar 2026

Robert

Excellent Service

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Nathanial

Very clean room, great facilities (slightly dated but otherwise very comfortable), incredibly welcoming staff

Business

4/10

Poor

10 Feb 2026

Edward Paul

Dirty towels, bathroom with damage floor tiles with pipe coping out of it.

Breackfast poor and cheese as some good old from previous day. The cheese was cracked and dry as old as it was.

10/10

Exceptional

21 Jan 2026

Mohamad Nader

Front desk staff were try friendly, helpful and kind.
Hotel was clean and breakfast buffet was great

Leisure Family_with_children

8/10

Excellent

05 Nov 2025

Osama

Good

Business Self

6/10

Pleasant

06 Oct 2025

AISHA

As expected.

Value for money.

Business

6/10

Pleasant

13 Aug 2025

Verified traveler

Aircondition had very high sound
Towel was very old
No amenities

Business

6/10

Pleasant

10 Jun 2025

Ahmad

It's a good four star hotel but it's so far away from any restaurants or experiences surrounded by warehouses

Business_and_leisure Family_with_children

10/10

Exceptional

17 Apr 2025

Mai

Staff and facilities

2/10

Poor

02 Apr 2025

Abdul Kareem

Booked and confirmed two rooms but after reaching at Hotel I was advised that one room was confirmed.

I requested and some how managed to get other room in different floor.

With family this kind of mishap is not totally acceptable.

Do not book through Expedia. This is my recommendation.

8/10

Excellent

09 Jan 2025

Waddah

Staff and rate is good. State of rooms is average

Self

10/10

Exceptional

24 Dec 2024

HANI

It is my place to stay any time I visit Dammam whether it’s for business or pleasure.

Business_and_leisure Family

10/10

Exceptional

05 Nov 2024

HANI

Great place to stay, I have been staying there every time I visit Dammam and I have never been disappointed

Business_and_leisure Self

8/10

Excellent

24 Oct 2024

Waddah

Not well maintained in the middle of an industrial area. Nothing in walking distance range.

Business Self

10/10

Exceptional

02 Jul 2024

HANI

I came for a quick business meeting and I was trying to find a place that is quiet enough and close enough to all important destination's. It was my best option.

Business_and_leisure Self

4/10

Poor

14 May 2024

Mohamed

Bad experience all around. Wouldn’t recommend it.

There was no hot water, and they only informed me at check-in time, which was too late to change, as it was nearly midnight. The omelette station guy is never there and you have to wait 5-10 minutes as he comes still using his phone and doesn’t look like he wants to help anyone. The tables in the restaurant are dirty and they barely clean them between customers, and when they do, they only clean the parts of the table that were used, not the whole table. The cafe staff and the reception staff are ALWAYS on their phone and don’t like their employees or working at the place. I would not recommend it at lol.

Business

6/10

Pleasant

12 Oct 2023

Mohammad

Overall, it was lovely experience; kids enjoyed a lot but only downfall was the air-conditioning system was not up to the mark or it might be due to humid conditions at that time. The management should look into this only; otherwise the ambience of the place is wonderful, and I highly recommend this place.

Leisure Family

10/10

Exceptional

09 Oct 2023

NADEEM

Great staff, very friendly and helpful.

Business Self

8/10

Excellent

21 Apr 2023

Khalid

decent hotel. Worth the price. However, hallways were swarming with leftover trays and food bags during my stay at the hotel.

Leisure Family

10/10

Exceptional

19 Mar 2023

Yaseen

We enjoyed the stayed in Novotel
Clean rooms
Worth for the price paid
Quiet

No complaints

6/10

Pleasant

06 Feb 2023

Maha

Decent for location and price. Spacious rooms.

We stayed because of the close distance to where we wanted to go in Dammam. The daily cleaning is fine but not so much in the hidden spots. Bathroom sink had no sink cover and some rust in shower. Room very comfortable and service good. Laundry took longer time than usual.

Friends_and_family Family

8/10

Excellent

12 Jul 2022

Rafat

Excellent

It was greatly enjoyed with hotel facility service

Friends_and_family Family

10/10

Exceptional

20 Feb 2022

Ahmed

Great staff

Business Self

8/10

Excellent

29 Nov 2020

Ahmed

Good visit

Novotel always one of the best , but this was visit was different, the fridge and TV was not working. A group of boys wake up twice as the noise was too high.

Business

10/10

Exceptional

29 Nov 2020

Amin

They need to check their appliances regularly. Some essential items were not available and had to ask them for it, such as slippers. Parking is so small due to new Starbucks taking a big section of the parking lot.

Business

8/10

Excellent

23 Nov 2020

Ahmad

الفندق جيد وموقعه سهل الوصول له والموظفين بالفندق متعاونين جداً ويعيب الفندق صغر الغرف كذلك شدة اتساخ الأرضيات

Business Family

2/10

Poor

08 Nov 2020

Mohammad

Bad booking app and bad hotel

I’ve booked room with living room but they gave me standard room and I asked for a repayment but they asked me to contact you. I’ve called you an international call for 15 minuets but nobody response to my call. I will never book again through your app and never book in this hotel.

Friends_and_family Family

6/10

Pleasant

01 Nov 2020

Ibrahim

It is ok

It is ok, not very good and not very bad

Business

2/10

Poor

27 Sep 2020

ِAbdulrhman

Lacks hygiene and treats clients very poorly and is rude. There are no precautions for Coronavirus.
I will not go back to it again. One of the worst hotels I've ever been to. I don't know why this hotel is rated 4 stars. There are hotels rated 3 and 2 stars better than this one. Very bad service.

Leisure Family

4/10

Poor

25 Sep 2020

Verified traveler

Not good experience

I stayed in this hotel for 2 nights. Overall the hotel was okay but the room was not as expected. When I checked in, they didnt follow COVID-19 instruction and the front desk employee didn't sanitize his hand before taking my ID nor after.
The room freebies was cheap. They only provided shampoo, gel shower and soap bar!!! Only 2 small to medium size towels to use in the bathroom!! No iron and iron board were provided in the room .. no complementary coffee. And the tea bags were not in a sealed bag. Seriously!!! It is very disgusting.. who would drink uncleaned tea bags.. I dont recommend this hotel

Business

8/10

Excellent

17 Jan 2020

Verified traveler

First time in Dammam, and very convenient for me, because office of company I visit on same building

Business Self

8/10

Excellent

18 Dec 2019

Verified traveler

The internet have low speed
But in overall everything is perfect

Leisure Self

8/10

Excellent

23 Nov 2019

Anthony

Clean and very friendly staff

Overall my stay was good. The rooms were clean and the staff were very friendly. The only issues i had was when i went to order food on a few of the nights they didn't have the food on the menu available.

Business

6/10

Pleasant

25 Oct 2019

Ahmad

Check in take lot off time

10/10

Exceptional

28 Sep 2019

Ronald

Perfect

Business

8/10

Excellent

27 Aug 2019

Ahmed Abdulrahim

Friendly Staff

Was a memorable stay !
I would really love to stay here again , thanks to the check-in staff which were friendly :)

Friends_and_family Friends

6/10

Pleasant

12 Aug 2019

Kamal

Nice Staff poor hotel

The hotel is so poorley maintained. The room facilities is so old and the material itself not clean. The staff were nice and helpful. I would not stay there again.

6/10

Pleasant

31 Jul 2019

Paul

Disappointing business stay over

Could be a great hotel for a business stay but in my room there were a number of maintenance issues that desperately needed attention, vanity basin not fixed to countertop, mixer tap to vanity basin not fixed, loose electrical sockets, also the coffee bar in the lounge area of the hotel was below my room, their phone was loud and constantly ringing, last call was just after 4am. As a result I had a terrible nights sleep, I mentioned this to reception/ check in desk and they said they'd report it to the manager.

10/10

Exceptional

15 Jun 2019

Shaheer

Industrial Areas , Business Location !!

Memorable stay , I really liked the beds and overall location of this hotel !
Would be staying here again if I visit Dammam soon . Close to the industrial areas .

10/10

Exceptional

14 May 2019

Doaa

Perfect Biz Hotel !

Convenient location , loved the breakfast and cozy beds .

Will be staying again !

8/10

Excellent

04 May 2019

Aminur

good breakfast, clean hotel with an excellent lobb

1. Please don't promote standard room and superior for which you pay a lot more and get pretty much nothing. my room was slightly bigger than a standard room and yet paid a fair bit more.
2. breakfast buffet very good expect saw the restaurant manager sneezing one morning and di not clean his hands and was touching the salads with his hands..arghh
3. good check in and check out
4. room service is good
5. breakfast staff can be better trained

6/10

Pleasant

23 Apr 2019

Husain

Not Enough Lights at the rooms

It was not a comfortable stay as the room was dark. There is no enough lights. We reported that to hotel and they did nothing.

Family

8/10

Excellent

07 Apr 2019

Verified traveler

Friendly staff, good dinning. great lobby, location a bit off and by itself, but overall a nice place.

Business Self

8/10

Excellent

26 Jan 2019

Verified traveler

It is in an industrial area with no close-by restaurants.

Business Self

2/10

Poor

19 Dec 2018

Verified traveler

This should never be called a business hotel. There is one outlet in the entire room.. The room was very dark, for a business park, hotel, atleast have some lights in the rooms for ppl to work. It was depressing to come to the room.

Business Self

8/10

Excellent

30 Nov 2018

MOHAMMED OMAR

Hotel nice but they to improve sttuf at resturant and coffe shop

8/10

Excellent

20 Aug 2018

Robert

I stayed for only one night & I haven't had a single issue.
Check in & out were quick & simple. room was clean & quiet.

8/10

Excellent

22 Jun 2018

Waleed

The hotel have the worst bed ever, really I couldn’t sleep on it.
But the other things was great

8/10

Excellent

06 Jun 2018

Marcelo

Great !

Great hotel for a business trip !
Amazing shower

10/10

Exceptional

17 Mar 2018

Jim

Great Service nice Breakfast Buffet

Fantastic Hotel to stay for business or family. I would definitely recommend this hotel...

8/10

Excellent

02 Mar 2018

Verified traveler

Good value for money, Parking is an issue here.

Not the Novotel Experience I was expecting but overall a good stay. The main issue with the location of this hotel is the Parking during office hours. Because it is on a Business Park it is almost impossible to find parking either at the Hotel's premises or the nearby areas. I had to park my car about a kilometer away at 1PM. The room size was fine and the bed was comfortable. The amenities were not as per other Novotel standards where I have stayed.

8/10

Excellent

02 Feb 2018

Awad

Good

Partner

2/10

Poor

27 Jan 2018

Raif

Pathetic and should be out of business

I really feel pity for this hotel, I think they are in closing soon.
I will try to be concise as much as i can. My room was looking on a multi floor garage, so you can imagine the view. The funny part is when a car in the garage turns on the headlight at night. AC was on cold only whatever you do and the weather was very cold, I complained they sent a technician who said he cannot do anything. The Fridge was not cooling my personal staff, I complained they sent a technician who said all the fridge are the same, of course my food was spoiled. The TV channels is giving me the feeling of my childhood when TV was Over the air broadcasting before satellite era, with a few channels !!! hooray.. I tried to have dinner one day in the hotel restaurant and it was only me in the whole place, so you can imagine the situation.
Seriously, I'm not sure how they are still in business but try to avoid this hotel unless you know what you are doing !!!!...

8/10

Excellent

10 Jan 2018

Kevin

Hotel OK, not outstanding

Standard business hotel - location not great for walking to any facilities Shower not great, toilet faulty

6/10

Pleasant

13 Dec 2017

david

Nice and clean

The food in the reasturant was cold and overpriced .

8/10

Excellent

11 Nov 2017

Rashid

Perfect Biz Stay .

A perfect hotel for business stay .
It's located nearby the Khobar Dammam highway , which means you can get out to Khobar easily from this location .

Would recommend this hotel for anyone on a business trip to Dammam .

8/10

Excellent

02 May 2017

Mahasin

Nice and comfortable

The hotel was nice and the room was clean and comfortable, the staff were friendly but they can do better, the location is good if you have a car, otherwise you will need a taxi to go around. it is good for business short trips.

10/10

Exceptional

24 Mar 2017

Wizard of Odds

Well placed, comfortable business hotel

Very pleasant hotel aimed mostly at the business traveller but with sufficient home comforts to have a relaxing time as well.

2/10

Poor

17 Mar 2017

Emin

I reserved a non smoking room and they gave me a smoking smelly one. The breakfast was really bad too. I saw the manager of the restaraunt grabbing the food by his hands from the buffet bowls. Disgusting.

8/10

Excellent

24 Feb 2017

Fouad

Nice Business Hotel

Great Hotel in General, good for business stay, nice lobby with coffee shop, room is nice and clean however AC is noisy and uncomfortable.

8/10

Excellent

16 Dec 2016

Mike

Business trip to Dammam Industrial Park

Great location for business, clean - comfortable - pleasant lobby. Not within walking distance to anything is the only downside.

6/10

Pleasant

30 Nov 2016

Robert

Could do better

OK hotel but service was lacking. Messed up my dry cleaning order and tried to double charge me for my pre-paid room at check out!

8/10

Excellent

06 Nov 2016

Mohammad

Nice hotel

Really it's nice hotel for short stay and try to book online to get best rates.

Breakfast pen buffet is very good to have, with tasty American coffee.

Thanks

6/10

Pleasant

17 Oct 2016

Denis

Disapointing room

This hotel flatters to deceive - on the face it's comfortable and reasonably priced, but under the surface is lacked in several area's. From faulty electrical sockets, dark and dingy lighting and temperamental air con room facilities in 457 were also substandard - broken scales in the bathroom and non existent power to the shaver socket are 2 Items that come to mind. Despite reporting my concerns at the time nothing was done, nor was I offered a new room.

The only thing is it's convenient for where I need to be so in the end I put up with the number of inconveniences.

6/10

Pleasant

12 Oct 2016

Verified traveler

Terrible staff, unproffessional

They didnt ask me for deposit when i checked in , than when i took my breakfast morning they refuse to make me sign on the bill and took me to the reception , keep me waiting for 10 min in queue to sign the bill later !!
Staff are talking, even 2 of them was fightening in the corridor morning outside my room...
There was a football game on tv down in the lobby, it was very crowded untill 12:00 Am !!

10/10

Exceptional

07 Aug 2016

Verified traveler

Great hotel as business trip for few days. Great location for meeting with companies and work.

8/10

Excellent

05 Jun 2016

MOHAMED

A new hotel in Industrial area

Far from shopping areas and restaurants.You have to rely on hotel food.

10/10

Exceptional

18 Apr 2016

Thorstein

Nice hotel for an affordable price

Nice size, updated room with siting area and desk. Nice lobby/coffee shop area with lots of sofas. A la carte menu with simpler meals. Restaurant with buffet for breakfast, lunch and dinner. Friendly staff.

4/10

Poor

03 Mar 2016

Verified traveler

Hotel in Industrial Area

All bed mattresses' are very soft so if you suffer from lower back pains, this is not a good hotel to stay in.
I am also annoyed with Expedia as I booked to include breakfast. I always take breakfast in my room but unbeknown to me I then got charged for the breakfasts as room service. Only then the hotel said breakfast was only included if i took it in the restaurant.

8/10

Excellent

17 Feb 2016

mohammed

Good hotel

Good hotel

8/10

Excellent

28 Jan 2016

Sharif

Nice and spacious

I stayed only one day I did not expect it to be that good. The worse thing is the location but you have quick acsess to dammam it is on the highway to khobar also.

8/10

Excellent

02 Jan 2016

Verified traveler

They are doing well

It was a good experince and i will try to book again with biger room

8/10

Excellent

15 Nov 2015

Diggero

Luxurious hotel in an industrial district

Extremely comfortable but needs more front desk staff.

8/10

Excellent

13 Nov 2015

Elnazir

A 4 stars hotel

As a 4 stars hotel, it is fine. The room is comfortable, clean and calm but not equipped with all what you need.. Breakfast is good.. location is great for me and the value is ok comparing with other hotels.

8/10

Excellent

28 Aug 2015

Salem

Nice 4 star hotel

I stayed in this hotel for training course was not bad

6/10

Pleasant

09 Aug 2015

Verified traveler

wifi what wifi

room was a good size and clean, hotel food was very limited only a snack bar to choose from so after 10 days I had had enough. WIFI utter rubbish not good for business use at all.
will avoid in the future

4/10

Poor

06 Aug 2015

Verified traveler

below expectations

extremely poor internet. disappointing that the restaurant didnt have a menu other than the occasional buffet. menu in the cafe didnt have enough variety and service often very slow. trying to arrange anything in advance with the front desk is impossible, dont bother trying.

10/10

Exceptional

27 Jul 2015

Verified traveler

I loved their shower, it's completely vertical so you get fully immersed in the water.

8/10

Excellent

21 Jul 2015

mohammed

Good hotel

Good hotel , location is between dammam and khobar

Family

6/10

Pleasant

24 Jun 2015

Meet

Very BAD

The Hotel staff had no courtesy, there was only one person at a point in time at the check in desk. They couldnt find my booking for 2 hours and they made me wait in the reception until then. The hotel looked like it was still under construction, many parts of the hotel were shabby. The service was very bad. Overall I am not happy with the stay and would never go back or recommend this one to anyone.

2/10

Poor

22 May 2015

Keith

Very poor attention

Good was not up to it sorry

Breakfast was never hot or very nice at all

Boring hotel nothing to do

No sun area or outside Rea at a all

10/10

Exceptional

12 May 2015

Verified traveler

Location and clean

Perfect for a business hotel

10/10

Exceptional

05 May 2015

khalid

do not miss stay in this hotel

i had great time and all my guests enjoyed stay in this hotel thanks to all staff

Family

8/10

Excellent

20 Nov 2014

Verified traveler

Nice hotel just off the highway

We were riding from Abu Dhabi Kuwait and we had to make a stop for one day.
We enjoyed our stay and we enjoyed our breakfast

10/10

Exceptional

11 Nov 2014

Verified traveler

Nice journey

Amazing stay

8/10

Excellent

09 Oct 2014

anas

call... no ansewr

The reception area was amazing
The room is very nice,comfortable and high quality
The door of w.c need fixation
no answer if u call, you have to call many times

Partner

2/10

Poor

09 Apr 2014

Verified traveler

No internet, didn't have my booking.

I booked through Expedia, arrived and they didn't have my booking on file and said hotel was full. I called Expedia and they put me on hold for 2 hours.

4 hours later they found me a room after Expedia called them, and the internet in the hotel didn't work. They stated it would be 2 days before it was fixed.

This is supposed to be a business friendly hotel?

10/10

Exceptional

03 Mar 2014

Cliff

Novotel Dammam Business Park

The Novotel Dammam Business Park is a great hotel - clean, spacious, well appointed and great service from front desk to restaurant to cleaning staff. I will definetely stay here next time I'm in the area.

2/10

Poor

11 Jan 2014

Verified traveler

Service

The overall service was very poor. The manager gave me such a hard time as I needed to use the hotel room phone & it was not working so I called down to ask to get a out side line a few times so he was real round & unprofessional. I own my own multi national company & I am going to black list this hotel from any of my employees to stay here....

2/10

Poor

13 Nov 2013

Walt Young

Bad Service

The indians workers in the hotel are all low efficient. Everything get slow in this hotel. No service at all. I was getting upset with the bad service. Especially nobody answer the phone when you call Reception & room service. The bed and linen are not comfortable. Location is not well since it is beside the highway.

8/10

Excellent

04 Nov 2013

DeDe

Nice Hotel - Small Rooms

This hotel is nice but the rooms are quite small. They would be adequate for 1 or 2 people but we had our 2 kids with us also and the room was cramped. The staff was friendly and helpful. The 4th floor (non-smoking floor) has an awesome view of the atrium and the big skylight let in lots of warm sunshine.

8/10

Excellent

03 Nov 2013

DeAnna

Nice Hotel

This is a quality hotel with just a couple of minor complaints. The rooms are very small but would be adequate for 1 or 2 people. It was nice having the open courtyard below and the staff was very friendly. We slept like a log. The hotel parking was a bit confusing and the parking lot small. We would stay there again, though.

8/10

Excellent

03 Sep 2013

A Birtwell

Dammam Novotel

Nice clean Hotel. The hotel is not City centre so no facilities in the surrounding area. To go to Malls or restaurants you will need to travel by taxi.

8/10

Excellent

31 Aug 2013

Verified traveler

Dammam Novotel

Nice clean hotel. Buffet breakfast and evening meal. Decent room service but not a lot of choice. On the down side there are no other places to eat within walking distance of the hotel, you need to get a taxi.

8/10

Excellent

25 Aug 2013

andy B

Busy Hotel

A good 3 star hotel. Staff friendly and helpful. Down side is the hotel is well out of a town centre and nothing within walking distance.

8/10

Excellent

10 Jun 2013

Taz

Comfy Bed, Fantastic Staff

It was just perfect.

10/10

Exceptional

22 May 2013

Verified traveler

Perfect Location for Dammam Industrial City

The staff was great! They had a great buffet and Arabic coffee and dates every day served by a very nice gentleman. This was by far the most convenient place to stay while visiting The Industrial City.

10/10

Exceptional

08 Apr 2013

Verified traveler

very close to customer

A very comfortable location after long days on business travel.

8/10

Excellent

15 Mar 2013

Neil

Good value and easy access

If you are looking for a hotel close to restaurants and shops this is not the place for you, but as somewhere to stay while doing business locally or at the airport it is great as it is easy to get to, rooms are large and comfortable, nice restaurant serving a lovely breakfast, a small but adequate gym, lots of parking and good value too.

10/10

Exceptional

15 Jan 2013

CEO of IT Co

Good Stay

Good, nice hotel. Beautiful lobby. Good Breakfast buffet.

Warning ... a good percentage of the rooms are lobby facing... the description of the rooms on the site \" City View Room \" is not 100% correct. Make sure what you are getting before you book.