Name: Baymont by Wyndham Fort Collins
Address: 3808 E Mulberry St, Fort Collins, 80524, US

2/10

Poor

01 Aug 2026

Terri

Stole fifty dollar \"held\" deposit. Cancelled a two week booking knowing I had to go to the bank and didn't say anything until after five Then kept the fifty dollar security deposit on top of this. The hotel advertisement showed a pool which they do not have a view of the mountain which is a view of Denny's parking lot, and a elevator which was broke and I was on the third floor. The staff was pleasant, breakfast was decent. Needs better management with booking and reservation

4/10

Poor

30 Jul 2026

Martha

The elevator didn’t work. She did find us a room on the first floor. The bar of soap had been used. Garbage in the bathroom. Tv didn’t work floor by the bed was wet.
Horrible continental breakfast.

2/10

Poor

30 Jul 2026

Marcella

Staff was rude, Rooms were ghetto. Horrible experience. Breakfast was lame except the apples were good.

4/10

Poor

26 Jul 2026

Michaela Lynn

You will realize why this place is so affordable when you get there. The place is practically falling apart. The ceiling was leaking water in the hallways and there was cracks and dirt all over the walls. The toilet seat was falling off our toilet. They show you the room before you sign for your keys because they know it too.

2/10

Poor

25 Jul 2026

Heidi

The room smelled the bathroom door was off its track so you couldn’t open it and the rug was disgusting. We will never go again.

2/10

Poor

24 Jul 2026

stephen

When we got there we were escorted to room before check in to verify tv, lights etc worked and room acceptable. Not my job to make sure things work. However later the tv remote failed. At breakfast almost nothing out. Went to front desk and then told they would get something. Left and went to Dennys next door. Desk mgr would not get off the phone for minutes while I stood there. Terrible place. Don’t stay there.

4/10

Poor

24 Jul 2026

Kara

– Very disappointing stay

The online photos were very misleading compared to the actual condition of the hotel.

We arrived late at night, exhausted from traveling, and felt like we had little choice but to stay. Before giving us our room keys, the manager had us inspect the room first. I'm thankful they did because the first room smelled strongly of urine. We were moved to a second room that didn't smell as bad, but it was still in poor condition.

The room had stains on multiple surfaces, large cobwebs on the ceiling, damaged furniture, and sticky residue on the walls, tables, and sink. The carpets throughout the hotel were so dirty that we never felt comfortable taking our shoes off.

The elevator and ice machines were out of service, and the toilet in our room ran continuously until I shut off the water supply to stop it.

The staff were polite but not particularly welcoming. We were also required to sign a guest agreement that included a dress code, prohibited smoking, illegal drug use, and using the hotel as a permanent residence. While I understand hotels have rules, combined with the overall condition of the property, it made the experience feel unsettling.

Had I been traveling with my husband and children, we would have left and found another hotel. Because it was late and we were exhausted, we made the best of it. Unfortunately, I cannot recommend staying here unless you have no other options.

4/10

Poor

20 Jul 2026

Shelley

Budget friendly . Accommodating staff. Close to highway and Waffle House

Family_with_children

2/10

Poor

20 Jul 2026

Joseph

The room was not the best. Broken picture frames, looks like it hasn’t been cleaned for a while, bed bugs

Family

6/10

Pleasant

20 Jul 2026

Jennifer

The plug ins in the room were all loose or didn't work. The carpet in my room was stained. The elevator was broke when we were there and on the third floor. The property itself was pretty clean.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Mary Beth

We were in town for a funeral.
We were able to check in early which was so appreciated!
However-- saw a cockroach in the kitchen area the next morning and then again on the second level staircase... not sure if it was cockroach or beetle...but did NOT stick around to find out!

Friends

6/10

Pleasant

15 Jul 2026

KATHRYN

Room was clean and the bed was comfortable, however the bathroom was in need of repairs to the shower and ceiling.
The elevator was out of service all 3 nights I was there.

Self

2/10

Poor

15 Jul 2026

Laura

The rooms were dirty, one of the staff members was rude and service was very slow. Would never stay here again.

Family_with_children

10/10

Exceptional

15 Jul 2026

Susan

For the price it was a nice place to stay

Partner

2/10

Poor

13 Jul 2026

Brooklyn

I was traveling in a group of 4 girls, we felt very unsafe at this hotel. Our room was on the 3rd floor and the elevator was broken so we hade to carry our luggage up multiple flights of stairs! We get to the room and it smelled horrible! We looked out the window and saw a woman trying to break into cars in the parking lot in the daylight!! We felt scared and uneasy about the hotel and people around so we ultimately decided to not spend the night at all and we had to eat the cost of the hotel and went to a different one a town over.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Chris

The room was terrible! There were stains all over the floor. There wasn’t a mini fridge, the TV didn’t work, and only 2 outlets worked. The doorknob was missing on the bathroom door and the door was broke, it wouldn’t slide to open or close. It also smelt like wet dog. I would not recommend this hotel to anyone!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Susana

Nice customer service

2/10

Poor

12 Jul 2026

Anand

Check-in process is too slow. It took 40 minutes for the lady on reception to check-in. I felt that she did not like my face and behaved weird with me. She kept me waiting and helped other customer came after me.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Richard

Good

2/10

Poor

10 Jul 2026

Jessica

Don’t stay here if you value your life! Worst hotel I’ve ever been to. Hotel staff was terrible. No where to be found at times. Hotel hallways smelled like vomit and weed. Absolutely appalled by the whole experience. Left early. They refused to refund me. Don’t go here!!!

Self

2/10

Poor

10 Jul 2026

Cristian

The rooms are dirty A/C are broken and worn down the walls and floors are stained the wallpaper they used is peeling off, plumbing in the bathroom do not work and some of the worst staff I’ve ever dealt with, please save you money and do not stay here it is not worth your hard earn money!!!

Self

2/10

Poor

10 Jul 2026

Nichole

I am very upset about how they still have a deposit on hold when I didn't even end up staying at the property. I had to book a different hotel and it's just redeculace how long it's taken to release my deposit.

Self

4/10

Poor

04 Jul 2026

Tammy

The room was tiny and dirty. Only one mirror for two people to try and get ready at the same time. T.V. Was little.

Friends_and_family Family

4/10

Poor

03 Jul 2026

Tracy

The hotel was nothing like the advertisement. The elevator did not work and the attendant wasn’t very empathetic. He falsely stated that there weren’t available rooms with double beds on the first floor and after checking in I witnessed him showing a room to a guest on the first floor with double beds coming after us. Staff continued to say they didn’t understand English. Rooms were not attended to had to go to desk for cleaning towels.

Parking was fine. Air conditioning was fine.

Family_with_children

4/10

Poor

30 Jun 2026

Tracy

Check-in was simply...weird. Everyone in our group over 18 (me, my husband, and daughter) had to present a photo id and all were photocopied. We had to sign a form saying that we wouldn't come in and out of the hotel after 10 pm, that we wouldn't use the side or back exits unless there was an emergency, that \"all private parts of your body must be covered outside of your room\", and the front desk employee walked us to our room. Clearly they have had some issues at this property. If it hadn't been 11:30 pm and we desperately needed to get some sleep, we might have left.

Once in the room, there were multiple stains on the carpet, a large clump of hair in the shower, and the sink and mirror above it were cracked and damaged, and the pocket door to the bathroom was seriously in need of paint.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

William

The place was better than I expected. My room was clean and the air-conditioning worked like a charm. There were no amenities and the breakfast was better than nothing but for the cost of the room, I was ok. The staff was fine. My only complaint would be the price hike that was done due to the attractions that were in town during my stay but this is a standard practice among hotels.

Self

8/10

Excellent

11 Jun 2026

Will

This hotel had nothing special, but good people and good location to several nearby restaurants (Hacienda Real was good for us). The bed was very comfortable.

Breakfast was essentially waffle maker or cereal. If you want nicer amenities, a bigger breakfast, or more to do in a hotel this is not the place for you. If you are simply looking for a more affordable hotel to sleep in this is a good spot. For my travel purposes, I would have no issue staying there again in the future.

Partner

6/10

Pleasant

25 May 2026

Harman

it was okay for the price

Self

4/10

Poor

22 May 2026

Susan

The hotel was under renovation which we were not aware of when booking. The floor carpet had stains & it didn’t look like the bathroom had been cleaned. Unfortunately it was a weekend of a university graduation so there were no other available hotel rooms to move to.

Partner

2/10

Poor

21 May 2026

Amy

I did not stay here as when I showed up. The elevators weren’t working. I was offered the third floor, there was dirty dental floss on the floor, the rugs were soaking wet. The facility smelled like marijuana and overall dirty.

2/10

Poor

20 May 2026

Nelson

The bed was dirty and unclean. Both beds had hairs in them. One pillow was full of yellow drool. The comforter is gross with yellow stains and look like blood marks. The carpet is filthy(probably never vacuumed) with hairs. The closet is broken. The bathroom has black mold. The sheets have holes in them. The room smells like cat urine. The toilet seat is blood marks. The carpet is filthy(probably never vacuumed) with hairs. The closet is broken. The bathroom has black mold. The sheets have holes in them. The room smells like cat urine. The toilet seat is splattered with dry drops. The elevator is broken having to carry bags up to the 3rd floor. By far the worst hotel have ever stayed

Family

6/10

Pleasant

18 May 2026

Amy

Weird check in process where they show you the room before signing you in? I prepaid on a nonrefundable reservation so had no real choice not to say it looks fine! The room was basic, bed surprisingly comfortable and a/c worked well, large tv, carpet stained but otherwise dated but clean. not many food choices at breakfast but coffee was hot.

Self

10/10

Exceptional

17 May 2026

Don

Excellent service easy the access on averting

4/10

Poor

17 May 2026

Torie

Cigarette burns all over carpet in a nonsmoking room, heavy smell of smoke. Hallway walls with lots of tape over holes, a couple to vent of people “welcoming” us right outside the entrance and asking for money.

Partner

2/10

Poor

16 May 2026

Vanessa

Horrible, has mold in room, walls are falling apart. They make you sign papers so they dont have to give you your money back for being inhabitable. Very sketchy. Didn't end up staying the due to the place smelling and mold. Can't afford to get sick. Reporting to health department and fire marshal.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Ricardo

Excelent

Partner

6/10

Pleasant

15 May 2026

Logan

Rico was great, manager vicki lacks anykind of hospitality

10/10

Exceptional

06 May 2026

Carey

Yes

10/10

Exceptional

05 May 2026

Matthew

Good parking great rooms

Friends_and_family Friends

4/10

Poor

04 May 2026

Gabriella

Make extra time for check in it will take over 30 minutes and the elevator is broken so if youre in a wheelchair or need the elevator call prior

Partner

2/10

Poor

26 Apr 2026

Raymer

This property needs to fix a lot . Or at least post recent property pictures . I guarantee you people won’t be staying there. Carpet had a lot of burnt spots and hair on the sinks, shower floor. Towels very worn down. Rooms look like someone had been murder . We only stayed because the guy said they wouldn’t refund me my money. But never again .

Partner

2/10

Poor

24 Apr 2026

Matthew

They made me sign some a weird contract before I could stay. The room had hair in the bed, crumbs and stains on the floor, and the sink had the last persons toothpaste in it. The worst part was the in room AC which spread dust and other gross smells across the room

Self

2/10

Poor

20 Apr 2026

Elvin

I paid for the room with the confirmation code/receipt and everything, but wasn’t allowed to check-in or even stay here because it was after 6pm when I showed up. I showed up close to 7pm, if I recall. They fully denied me staying here after spending $80. I never thought to even consider a check-in window of 3-6 being a thing, and was shocked I was even able to purchase it to begin with. The girl at the front desk was very dismissive, cold and not sympathetic at all and it was a very, very weird interaction. There’s probably some small print somewhere specifying this crazy small check-in window, but I highly doubt most customers ever think about that being a variable. I can also not get a refund, so it was just a waste of $80. I ended up staying next door at the Comfort inn, which was really nice and had a very friendly and understanding staff. I am now a lifelong enemy of Baymont, and will only say horrible things about them until I’m six feet under. THANK YOU FOR YOUR ATTENTION TO THIS MATTER

Friends_and_family Family

2/10

Poor

19 Apr 2026

Augustina

I think the manager is not friendly and rude.

Self

4/10

Poor

16 Apr 2026

Keyonna

.

2/10

Poor

25 Mar 2026

Michelle

Shortly after booking I received a text inviting me to checkin online to save time- which I did. This included uploading a pic of my drivers license, vehicle plates and payment info. When I arrived, instead of picking up my room keys, check-in process was very strange and uncomfortable, with the male attendant insisting on showing me the room prior to checkin. He expected me to go inside with him and have a look around. The elevators weren't working so I had to carry my luggage up the stairs. Then go back down to the desk to sign multiple documents to check in. I was told they didn’t have remote check in.
The room itself was missing trim and the shower looked unclean but the bed was very clean and that’s all that really matters. I won’t be staying here again but will admit you get what you pay for.

Self

6/10

Pleasant

24 Mar 2026

Reagan

Yes

Family_with_children

10/10

Exceptional

27 Feb 2026

Steven

Clean and quite

Partner

2/10

Poor

27 Feb 2026

Emmitt

I did even get stay, I had to do a refund because I couldn't do the deposit. Manger at Baymont said she was going to do the refund and I didn't receive my refund . I called the manger about my refund and she continually hung up on me being very unprofessional, telling something different about my refund. She told me I had to contact hotel.com because I did my reservation through there. I got through to the hotel com customer service but they couldn't do anything because they couldn't confirm the reservation because the manger lady at Baymont was hanging on them also. She was being very hostile and I lost money I worked hard for

2/10

Poor

24 Feb 2026

Josh

Nothing went well

2/10

Poor

18 Feb 2026

Dustyn

Amenities they said there was gonna be breakfast it was all bread products I think when offering breakfast there should be options

2/10

Poor

20 Jan 2026

William

Seemed more like a halfway house than a motel. Noise from the room next door-fighting yelling. Parking lot has homeless and drunk people walking around and peering unto my truck. Would not have felt safe with family or children and was affraid my truck would be robbed so I left after only two restless hours.

Business Self

6/10

Pleasant

18 Jan 2026

Kathleen

The room could use some touch ups. The bathrrom door frame was missing one side, bathroom walls has miscolored spots. Overall the room was clean and the lobby was clean. Did not eat breakfast as it ended too early during the week (8:00). Due to the winds, TV was not always working.

Leisure Family

10/10

Exceptional

10 Jan 2026

Zachary

Very nice cleaning staff and front desk people. They returned something I lost to me and I was very grateful. For the price, it's well worth the money.
My only complaint is the age of all the appliances and visible dust in east to reach places. Other than that everything was very good. May stay there again. Out of all the motels / inns / hotels I've stayed in that are around the $80 mark this is the top for sure.

Thanks everyone!

Business_and_leisure Self

4/10

Poor

18 Nov 2025

Brody

Room still had some food on the ground, bathroom door barely slid and wouldn't even close all the way to lock since there was like a 2 inch gap from it being closed fully. Also woke up in the middle of the night freezing to realize my bed was missing a comforter entirely (surprised I didn't notice until then) and had to turn the fan off and fold the blanket over me. The stay itself wasn't bad just felt like whoever did the room really half assed the job. Really didn't plan on reviewing cause it was a quick stay but it kept asking me to. The room looked nice at first glance and the issues were not bad for the price at all, would definitely stay again just cause the cost as those are minor inconveniences but that's all I remembered from the stay, nothing impressive but I wasnt upset either

10/10

Exceptional

17 Nov 2025

Jannette

Everything wes great

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Britton

Easy location

Business Family

6/10

Pleasant

08 Nov 2025

Kerri

The staff was very nice & friendly however the room wasn’t great & ours didn’t have a remote for the tv

10/10

Exceptional

06 Nov 2025

Joseph

Amazing

2/10

Poor

02 Nov 2025

Madison

The room itself was dirty and not well maintained at all. Spots on the shower and sink area, and the sheets. It was very noisy, the hotel wasn't busy at all yet somehow the receptionist put us right next to a large family with kids running up and down the hall. At 5 am it sounded the front desk person was trying to handle a situation, and was cursing while talking to another guest right outside our room. The TV worked very slowly.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Verified traveler

Yes

2/10

Poor

28 Oct 2025

Paul

If you need a cheap place to stay, this is your spot. Otherwise I would find another place.

Business Friends

2/10

Poor

24 Oct 2025

Kathi

Pot smell was horrible. Bed very uncomfortable. Sheets did not look fresh.

Leisure Self

2/10

Poor

23 Oct 2025

Jim

I booked a stay at Baymont by Wyndham, Fort Collins, CO on [insert date], but upon entering my assigned room, I immediately found multiple serious issues:

Bedsheets were stained and had hair and fingernail clippings

Mold in the air conditioning unit and under the window

The window came off its track when I tried to open it

Broken shower door handle

Strong smell of cigarette smoke in the room and hallways

I reported these problems to the front desk manager, who told me she could do nothing and offered neither a refund nor a room change. Due to these unsafe and unsanitary conditions, I had to leave immediately and secure lodging elsewhere at my own expense.

The management and cleanliness standards at this property are unacceptable. I hope Wyndham corporate reviews this property to prevent other guests from facing similar hazards.

Leisure Self

8/10

Excellent

23 Oct 2025

Charles

The room that I was in the biggest problem, my head was the broken lock on the door, but I still felt safe with the one lock

2/10

Poor

21 Oct 2025

Janet

This hotel is poorly maintained and not clean. There was a roach in our room and when we checked out there was no one at the front desk to talk to about it. We communicated this to the hotel after checkout via the text thread they started when we arrived, but there was no response.

Friends_and_family Family

6/10

Pleasant

21 Oct 2025

Maren

old rooms, dingy, need major update. no chair for desk, coffee maker without coffee supplies, no cup. barebones. old paint, carpet, etc.
staff very nice.

6/10

Pleasant

21 Oct 2025

Russell

Ok place to stay nothing special. Food was good.

Leisure Family

2/10

Poor

19 Oct 2025

Ashley

This was by far the worst hotel stay I have ever experienced.

We arrived eager to celebrate with our son, but from the moment we checked in, everything went wrong. The elevators were broken, forcing us to lug our bags up multiple flights of stairs. The ice machines on our floor were also out of order, with no alternatives provided.
When we finally entered our room, we were shocked to find it filthy and completely unprepared.

The sheets were stained, the carpet was grimy and needed vacuuming, and there was visible dirt and dust everywhere. The staff had to clean the room while we waited in the hall —an unacceptable delay at check-in.

Things only went downhill from there. We requested fresh towels several times, yet never received any. Our beds went unmade, trash was never emptied, and housekeeping never showed up at all.

Every interaction with the staff underscored the disorganization of this hotel—plenty of excuses, but no real solutions.

Without question, this was the most disappointing and poorly managed hotel experience I’ve ever had.

Friends_and_family Family

2/10

Poor

18 Oct 2025

Andrea

We got to our room and it smelled really bad, stains on the wall, and so many broken things. We couldn't stay the night because of the smell.

Partner

6/10

Pleasant

07 Oct 2025

kyle

This park was very cleanly inside. The only issues I had with it was the breakfast was super small and one of the worst hotel breakfasts I have ever had. Also, the outside just had some weird people around it hanging on the outside of the hotel.

Leisure Family

2/10

Poor

15 Sep 2025

David

Weak

Apparently for sale with no regular maintenance

Friends_and_family Friends

2/10

Poor

30 Aug 2025

Sidney

When we arrived the gentleman at the front desk was very kind and main lobby was okay but the elevator was broken.
The room we were assigned was frankly unsafe. There was broken picture frames, with loose glass, above the beds, holes in the walls and ceilings, exposed wires in the bathroom, and evidence of insects (legs, waste, sheds, ect) on the sink counter.
We were told to touch base with Expedia regarding a refund. Expedia tried for over a a week to get in contact with a manager and the Expedia rep that we worked with reported that the hotel eventually just stopped answering their calls.
We will not be returning to this property.

Leisure Friends

10/10

Exceptional

28 Aug 2025

David

Good

Leisure Family

4/10

Poor

25 Aug 2025

Ken

This property is on the way out. Elevator “hasn’t worked in quite some time.” Breakfast was a joke. Advertising weekly rates is a sure sign of trouble.

Leisure Self

4/10

Poor

20 Aug 2025

Todd

Dumpy. One of the top 5 worst hotels in Fort Collins...ive stayed at all of them. Worst free breakfast ever. Don't plan on it for food. Just sneak in the La Quinta across the street if youre hungry. Tv didnt work. No drink cups. Carpet in room was weird and kinda moist...wear slippers. Only good part was price. The mattress wasnt half bad.

Leisure Self

8/10

Excellent

20 Aug 2025

Olivia

Quick trip

It was alot better than I expected. Room was clean shower was hot with good water pressure. Breakfast needs alot of work. But over all it was great.

2/10

Poor

19 Aug 2025

Esmeralda

Very unprofessional staff!

8/10

Excellent

18 Aug 2025

Shandra

Staff was very nice

Leisure Family

2/10

Poor

16 Aug 2025

Christina

The staff tried to be accommodating. Staff was smoking in the entryway to the hotel. People are living at the property. A lot of yelling coming from rooms. Unpleasant odors including marijuana. Limited breakfast. Horrible neighborhood, someone bashed in a car in the parking lot with a screaming child involved. Rooms not super clean.

Business_and_leisure Family

2/10

Poor

06 Aug 2025

Dawn

Horrible stay/ fraudulent owner

This property is in horrible condition. Not only were there holes in the walls, plugs, lights in the the bathroom did not work. Tv did not work. I was charged for my stay in June when i booked in May, gave the front desk my card for incidentals in which he charged me for the stay AGAIN. After calling multiple times emailing them and Wyndham for my refund the last conversation I had with the \"Manager \" Amanda she said and I quote \"the owner just does not give refunds\" how is that possible when you charged me TWICE. This place is disgusting and fraudulent. You world be better sleeping in your car!

Friends_and_family Family

2/10

Poor

06 Aug 2025

Deborah

I was charged twice for my stay when I was told I wouldnt be. I had booked the wrong night and yhe manager fixed it and assured there was no price difference.

Leisure Family

8/10

Excellent

05 Aug 2025

Cari

For a cheap room, it was relatively clean and we enjoyed our stay.

Leisure Partner

2/10

Poor

04 Aug 2025

Lisa

They copy your drivers license at check in—PERFECT recipe for ID theft! And literally no cover over light switches. Pretty sure that is against code.

Family_with_children

4/10

Poor

03 Aug 2025

Tammy

Lingered smoke smell throughout building, despite signage to charge for smoking in 'non smoking facility'. Staff openly smoking outside entrance where signs posting 'no smoking area'. Empty kleenex box left at bathroom sink in the room, empty shampoo container also left, not a pleasant discovery while in shower.

Leisure Family

2/10

Poor

30 Jul 2025

Andrea

Staff was friendly. Very dirty hotel. Sheets stained badly

2/10

Poor

28 Jul 2025

Ernesto

The smell was bad

Leisure Family

2/10

Poor

27 Jul 2025

Jeremy

Thanks for nothing

They are good at making reservations, not so good at holding them. And they didnt tell me they didnt have a room for me until I showed up at the hotel at 1230am.

Self

2/10

Poor

27 Jul 2025

Garrie

Super disappointed in this hotel dont waste your money. The room was rundown and dirty. We had reserved a 2 queen bed but when we checked in they didnt have our room they had given it to someone else so we got to doubles. The walls were so thin we could hear the next door room the whole night. Breakfast was super limited to waffle or cereal.

Leisure Family

6/10

Pleasant

27 Jul 2025

Jimmie

The elevator was out, as an older couple it is hard for us to climb stairs and we were put on the third floor. The room we booked was to be a double queen bed , the room we got was a single queen bed. It work out ok as the other people we had expected to be with us weren't with us. Part of the lights in the room were out, the ice machine was out, and the breakfast was lacking. There was no coffee in the room and the coffee in the main lobby was cold and probably from the previous day. The manager appeared to be cheerful but that didn't override the problems.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Cornelius

Clean

8/10

Excellent

22 Jul 2025

Debbie

It was pleasant and good price, but had to have the TV fixed, and hot water at sink didn't work. We didn't really need it, so not a deal breaker. It fit our needs and price range.

2/10

Poor

22 Jul 2025

Verified traveler

DONT STAY HERE!!

It was a terrible!! The first room assigned the keys did not work, the second key didn't work and when they got new keys the room ended up being occupied by other people. They assigned us another room which when we got there, the door was cracked open, the air conditioner did not work, it was very humid in the room and the carpet was soaking wet. The staff said they just cleaned the carpets but i dont believe that. The third room assigned was better, the air conditioner worked but the beds are hard as rock. The carpet was a little wet as well. The elevators did not work either. The staff were always outside one the curb, not dressed professionally and when i first started having issues i had to go outside to get them because there was no one at the front desk.

When we check out, i got a reciept with a discounted price but i ended up getting charged full price. Never again i will stay there.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Jennifer

Staff or friendly

Leisure Family

4/10

Poor

18 Jul 2025

Verified traveler

The lobby smelled of weed when we arrived. There were creepy transients on the property that made us uncomfortable to leave our vehicle there. The elevator was out of service. And they had no coffee to serve. It was definitely not your typical stay at a hotel.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Craig

Room was disgustingly filthy and in terrible shape. The pictures online make this place look like it's been completely remodeled and updated but that is NOT the case. Lobby, property, rooms, halls are all outdated, dirty and unsafe.

Business Self

2/10

Poor

11 Jul 2025

Bernadette

The price of the room was not worth it

Leisure Self

2/10

Poor

10 Jul 2025

Bambi

Disgusting room, double charged us. I'm trying to upload photos and it wont let me.

Leisure Partner

4/10

Poor

10 Jul 2025

Nancy

No working a/c, did change rooms but TV did not work in 2nd room. Rooms were very outdated.phone did not work for front desk or pressing \"0\".only had white bread or hotdog buns at breakfast, no fruit,and cereal was stale

Leisure Family

6/10

Pleasant

06 Jul 2025

Elizabeth

Room was very small, carpet was in terrible shape but it was quiet and clean. We had to lift our suitcase over the mini fridge to get in the room.

Partner