Baymont by Wyndham Fort Collins

2/10

Poor

24 Apr 2026

Matthew

They made me sign some a weird contract before I could stay. The room had hair in the bed, crumbs and stains on the floor, and the sink had the last persons toothpaste in it. The worst part was the in room AC which spread dust and other gross smells across the room

Self

2/10

Poor

20 Apr 2026

Elvin

I paid for the room with the confirmation code/receipt and everything, but wasn’t allowed to check-in or even stay here because it was after 6pm when I showed up. I showed up close to 7pm, if I recall. They fully denied me staying here after spending $80. I never thought to even consider a check-in window of 3-6 being a thing, and was shocked I was even able to purchase it to begin with. The girl at the front desk was very dismissive, cold and not sympathetic at all and it was a very, very weird interaction. There’s probably some small print somewhere specifying this crazy small check-in window, but I highly doubt most customers ever think about that being a variable. I can also not get a refund, so it was just a waste of $80. I ended up staying next door at the Comfort inn, which was really nice and had a very friendly and understanding staff. I am now a lifelong enemy of Baymont, and will only say horrible things about them until I’m six feet under. THANK YOU FOR YOUR ATTENTION TO THIS MATTER

Friends_and_family Family

2/10

Poor

19 Apr 2026

Augustina

I think the manager is not friendly and rude.

Self

4/10

Poor

16 Apr 2026

Keyonna

.

2/10

Poor

25 Mar 2026

Michelle

Shortly after booking I received a text inviting me to checkin online to save time- which I did. This included uploading a pic of my drivers license, vehicle plates and payment info. When I arrived, instead of picking up my room keys, check-in process was very strange and uncomfortable, with the male attendant insisting on showing me the room prior to checkin. He expected me to go inside with him and have a look around. The elevators weren't working so I had to carry my luggage up the stairs. Then go back down to the desk to sign multiple documents to check in. I was told they didn’t have remote check in.
The room itself was missing trim and the shower looked unclean but the bed was very clean and that’s all that really matters. I won’t be staying here again but will admit you get what you pay for.

Self

6/10

Pleasant

24 Mar 2026

Reagan

Yes

Family_with_children

10/10

Exceptional

27 Feb 2026

Steven

Clean and quite

Partner

2/10

Poor

27 Feb 2026

Emmitt

I did even get stay, I had to do a refund because I couldn't do the deposit. Manger at Baymont said she was going to do the refund and I didn't receive my refund . I called the manger about my refund and she continually hung up on me being very unprofessional, telling something different about my refund. She told me I had to contact hotel.com because I did my reservation through there. I got through to the hotel com customer service but they couldn't do anything because they couldn't confirm the reservation because the manger lady at Baymont was hanging on them also. She was being very hostile and I lost money I worked hard for

2/10

Poor

24 Feb 2026

Josh

Nothing went well

2/10

Poor

18 Feb 2026

Dustyn

Amenities they said there was gonna be breakfast it was all bread products I think when offering breakfast there should be options

2/10

Poor

20 Jan 2026

William

Seemed more like a halfway house than a motel. Noise from the room next door-fighting yelling. Parking lot has homeless and drunk people walking around and peering unto my truck. Would not have felt safe with family or children and was affraid my truck would be robbed so I left after only two restless hours.

Business Self

6/10

Pleasant

18 Jan 2026

Kathleen

The room could use some touch ups. The bathrrom door frame was missing one side, bathroom walls has miscolored spots. Overall the room was clean and the lobby was clean. Did not eat breakfast as it ended too early during the week (8:00). Due to the winds, TV was not always working.

Leisure Family

10/10

Exceptional

10 Jan 2026

Zachary

Very nice cleaning staff and front desk people. They returned something I lost to me and I was very grateful. For the price, it's well worth the money.
My only complaint is the age of all the appliances and visible dust in east to reach places. Other than that everything was very good. May stay there again. Out of all the motels / inns / hotels I've stayed in that are around the $80 mark this is the top for sure.

Thanks everyone!

Business_and_leisure Self

4/10

Poor

18 Nov 2025

Brody

Room still had some food on the ground, bathroom door barely slid and wouldn't even close all the way to lock since there was like a 2 inch gap from it being closed fully. Also woke up in the middle of the night freezing to realize my bed was missing a comforter entirely (surprised I didn't notice until then) and had to turn the fan off and fold the blanket over me. The stay itself wasn't bad just felt like whoever did the room really half assed the job. Really didn't plan on reviewing cause it was a quick stay but it kept asking me to. The room looked nice at first glance and the issues were not bad for the price at all, would definitely stay again just cause the cost as those are minor inconveniences but that's all I remembered from the stay, nothing impressive but I wasnt upset either

10/10

Exceptional

17 Nov 2025

Jannette

Everything wes great

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Britton

Easy location

Business Family

6/10

Pleasant

08 Nov 2025

Kerri

The staff was very nice & friendly however the room wasn’t great & ours didn’t have a remote for the tv

10/10

Exceptional

06 Nov 2025

Joseph

Amazing

2/10

Poor

02 Nov 2025

Madison

The room itself was dirty and not well maintained at all. Spots on the shower and sink area, and the sheets. It was very noisy, the hotel wasn't busy at all yet somehow the receptionist put us right next to a large family with kids running up and down the hall. At 5 am it sounded the front desk person was trying to handle a situation, and was cursing while talking to another guest right outside our room. The TV worked very slowly.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Verified traveler

Yes

2/10

Poor

28 Oct 2025

Paul

If you need a cheap place to stay, this is your spot. Otherwise I would find another place.

Business Friends

2/10

Poor

24 Oct 2025

Kathi

Pot smell was horrible. Bed very uncomfortable. Sheets did not look fresh.

Leisure Self

2/10

Poor

23 Oct 2025

Jim

I booked a stay at Baymont by Wyndham, Fort Collins, CO on [insert date], but upon entering my assigned room, I immediately found multiple serious issues:

Bedsheets were stained and had hair and fingernail clippings

Mold in the air conditioning unit and under the window

The window came off its track when I tried to open it

Broken shower door handle

Strong smell of cigarette smoke in the room and hallways

I reported these problems to the front desk manager, who told me she could do nothing and offered neither a refund nor a room change. Due to these unsafe and unsanitary conditions, I had to leave immediately and secure lodging elsewhere at my own expense.

The management and cleanliness standards at this property are unacceptable. I hope Wyndham corporate reviews this property to prevent other guests from facing similar hazards.

Leisure Self

8/10

Excellent

23 Oct 2025

Charles

The room that I was in the biggest problem, my head was the broken lock on the door, but I still felt safe with the one lock

2/10

Poor

21 Oct 2025

Janet

This hotel is poorly maintained and not clean. There was a roach in our room and when we checked out there was no one at the front desk to talk to about it. We communicated this to the hotel after checkout via the text thread they started when we arrived, but there was no response.

Friends_and_family Family

6/10

Pleasant

21 Oct 2025

Maren

old rooms, dingy, need major update. no chair for desk, coffee maker without coffee supplies, no cup. barebones. old paint, carpet, etc.
staff very nice.

6/10

Pleasant

21 Oct 2025

Russell

Ok place to stay nothing special. Food was good.

Leisure Family

2/10

Poor

19 Oct 2025

Ashley

This was by far the worst hotel stay I have ever experienced.

We arrived eager to celebrate with our son, but from the moment we checked in, everything went wrong. The elevators were broken, forcing us to lug our bags up multiple flights of stairs. The ice machines on our floor were also out of order, with no alternatives provided.
When we finally entered our room, we were shocked to find it filthy and completely unprepared.

The sheets were stained, the carpet was grimy and needed vacuuming, and there was visible dirt and dust everywhere. The staff had to clean the room while we waited in the hall —an unacceptable delay at check-in.

Things only went downhill from there. We requested fresh towels several times, yet never received any. Our beds went unmade, trash was never emptied, and housekeeping never showed up at all.

Every interaction with the staff underscored the disorganization of this hotel—plenty of excuses, but no real solutions.

Without question, this was the most disappointing and poorly managed hotel experience I’ve ever had.

Friends_and_family Family

2/10

Poor

18 Oct 2025

Andrea

We got to our room and it smelled really bad, stains on the wall, and so many broken things. We couldn't stay the night because of the smell.

Partner

6/10

Pleasant

07 Oct 2025

kyle

This park was very cleanly inside. The only issues I had with it was the breakfast was super small and one of the worst hotel breakfasts I have ever had. Also, the outside just had some weird people around it hanging on the outside of the hotel.

Leisure Family

2/10

Poor

15 Sep 2025

David

Weak

Apparently for sale with no regular maintenance

Friends_and_family Friends

2/10

Poor

30 Aug 2025

Sidney

When we arrived the gentleman at the front desk was very kind and main lobby was okay but the elevator was broken.
The room we were assigned was frankly unsafe. There was broken picture frames, with loose glass, above the beds, holes in the walls and ceilings, exposed wires in the bathroom, and evidence of insects (legs, waste, sheds, ect) on the sink counter.
We were told to touch base with Expedia regarding a refund. Expedia tried for over a a week to get in contact with a manager and the Expedia rep that we worked with reported that the hotel eventually just stopped answering their calls.
We will not be returning to this property.

Leisure Friends

10/10

Exceptional

28 Aug 2025

David

Good

Leisure Family

4/10

Poor

25 Aug 2025

Ken

This property is on the way out. Elevator “hasn’t worked in quite some time.” Breakfast was a joke. Advertising weekly rates is a sure sign of trouble.

Leisure Self

4/10

Poor

20 Aug 2025

Todd

Dumpy. One of the top 5 worst hotels in Fort Collins...ive stayed at all of them. Worst free breakfast ever. Don't plan on it for food. Just sneak in the La Quinta across the street if youre hungry. Tv didnt work. No drink cups. Carpet in room was weird and kinda moist...wear slippers. Only good part was price. The mattress wasnt half bad.

Leisure Self

8/10

Excellent

20 Aug 2025

Olivia

Quick trip

It was alot better than I expected. Room was clean shower was hot with good water pressure. Breakfast needs alot of work. But over all it was great.

2/10

Poor

19 Aug 2025

Esmeralda

Very unprofessional staff!

8/10

Excellent

18 Aug 2025

Shandra

Staff was very nice

Leisure Family

2/10

Poor

16 Aug 2025

Christina

The staff tried to be accommodating. Staff was smoking in the entryway to the hotel. People are living at the property. A lot of yelling coming from rooms. Unpleasant odors including marijuana. Limited breakfast. Horrible neighborhood, someone bashed in a car in the parking lot with a screaming child involved. Rooms not super clean.

Business_and_leisure Family

2/10

Poor

06 Aug 2025

Dawn

Horrible stay/ fraudulent owner

This property is in horrible condition. Not only were there holes in the walls, plugs, lights in the the bathroom did not work. Tv did not work. I was charged for my stay in June when i booked in May, gave the front desk my card for incidentals in which he charged me for the stay AGAIN. After calling multiple times emailing them and Wyndham for my refund the last conversation I had with the \"Manager \" Amanda she said and I quote \"the owner just does not give refunds\" how is that possible when you charged me TWICE. This place is disgusting and fraudulent. You world be better sleeping in your car!

Friends_and_family Family

2/10

Poor

06 Aug 2025

Deborah

I was charged twice for my stay when I was told I wouldnt be. I had booked the wrong night and yhe manager fixed it and assured there was no price difference.

Leisure Family

8/10

Excellent

05 Aug 2025

Cari

For a cheap room, it was relatively clean and we enjoyed our stay.

Leisure Partner

2/10

Poor

04 Aug 2025

Lisa

They copy your drivers license at check in—PERFECT recipe for ID theft! And literally no cover over light switches. Pretty sure that is against code.

Family_with_children

4/10

Poor

03 Aug 2025

Tammy

Lingered smoke smell throughout building, despite signage to charge for smoking in 'non smoking facility'. Staff openly smoking outside entrance where signs posting 'no smoking area'. Empty kleenex box left at bathroom sink in the room, empty shampoo container also left, not a pleasant discovery while in shower.

Leisure Family

2/10

Poor

30 Jul 2025

Andrea

Staff was friendly. Very dirty hotel. Sheets stained badly

2/10

Poor

28 Jul 2025

Ernesto

The smell was bad

Leisure Family

2/10

Poor

27 Jul 2025

Jeremy

Thanks for nothing

They are good at making reservations, not so good at holding them. And they didnt tell me they didnt have a room for me until I showed up at the hotel at 1230am.

Self

2/10

Poor

27 Jul 2025

Garrie

Super disappointed in this hotel dont waste your money. The room was rundown and dirty. We had reserved a 2 queen bed but when we checked in they didnt have our room they had given it to someone else so we got to doubles. The walls were so thin we could hear the next door room the whole night. Breakfast was super limited to waffle or cereal.

Leisure Family

6/10

Pleasant

27 Jul 2025

Jimmie

The elevator was out, as an older couple it is hard for us to climb stairs and we were put on the third floor. The room we booked was to be a double queen bed , the room we got was a single queen bed. It work out ok as the other people we had expected to be with us weren't with us. Part of the lights in the room were out, the ice machine was out, and the breakfast was lacking. There was no coffee in the room and the coffee in the main lobby was cold and probably from the previous day. The manager appeared to be cheerful but that didn't override the problems.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Cornelius

Clean

8/10

Excellent

22 Jul 2025

Debbie

It was pleasant and good price, but had to have the TV fixed, and hot water at sink didn't work. We didn't really need it, so not a deal breaker. It fit our needs and price range.

2/10

Poor

22 Jul 2025

Verified traveler

DONT STAY HERE!!

It was a terrible!! The first room assigned the keys did not work, the second key didn't work and when they got new keys the room ended up being occupied by other people. They assigned us another room which when we got there, the door was cracked open, the air conditioner did not work, it was very humid in the room and the carpet was soaking wet. The staff said they just cleaned the carpets but i dont believe that. The third room assigned was better, the air conditioner worked but the beds are hard as rock. The carpet was a little wet as well. The elevators did not work either. The staff were always outside one the curb, not dressed professionally and when i first started having issues i had to go outside to get them because there was no one at the front desk.

When we check out, i got a reciept with a discounted price but i ended up getting charged full price. Never again i will stay there.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Jennifer

Staff or friendly

Leisure Family

4/10

Poor

18 Jul 2025

Verified traveler

The lobby smelled of weed when we arrived. There were creepy transients on the property that made us uncomfortable to leave our vehicle there. The elevator was out of service. And they had no coffee to serve. It was definitely not your typical stay at a hotel.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Craig

Room was disgustingly filthy and in terrible shape. The pictures online make this place look like it's been completely remodeled and updated but that is NOT the case. Lobby, property, rooms, halls are all outdated, dirty and unsafe.

Business Self

2/10

Poor

11 Jul 2025

Bernadette

The price of the room was not worth it

Leisure Self

2/10

Poor

10 Jul 2025

Bambi

Disgusting room, double charged us. I'm trying to upload photos and it wont let me.

Leisure Partner

4/10

Poor

10 Jul 2025

Nancy

No working a/c, did change rooms but TV did not work in 2nd room. Rooms were very outdated.phone did not work for front desk or pressing \"0\".only had white bread or hotdog buns at breakfast, no fruit,and cereal was stale

Leisure Family

6/10

Pleasant

06 Jul 2025

Elizabeth

Room was very small, carpet was in terrible shape but it was quiet and clean. We had to lift our suitcase over the mini fridge to get in the room.

Partner

6/10

Pleasant

01 Jul 2025

Theodore

CONS:
* Walls dirty
* Hair in bathroom
* Loud slamming of doors at night.
* Was given wrong room upon check-in and walked in on some poor guy trying to sleep.
* Elevator non-functional.
* A/C unit barely able to keep temperature at a reasonable level. It ran 24/7 for 3 days.
* Breakfast extremely limited. Waffles and Cereal from what I could see.
* Hard to find someone at front desk in the evening hours. Missing in action. A buzzer or doorbell would have been fine if they were busy doing something else.
* Bed was as hard as a rock. Barely more comfortable than sleeping on the floor.
* Toilet seat almost falling off the toilet.

PROS:
* Property generally picked up, but still looked run-down.
* Sheets were clean, room was fairly clean. (hair dryer and A/C unit were \"grimy\" though).
* Water in shower was hot and at a good high pressure.
* Free internet (although it felt a bit slow).
* Denny adjacent to property was very convenient (but also run-down).
* Parking not an issue. No sense of feeling \"unsafe\".
* No bedbugs.
* Rooms are accessed from the inside, not the outside, like a motor-inn.

It's too bad, because it wouldn't take much effort to get this hotel into better shape. With more maintenance and housekeeping effort this place would be perfectly fine. Servicing the air conditioning units would likely SAVE them money instead of forcing people to run them full-time at poor efficiency to get the temperature down to where it needed to be.

2/10

Poor

30 Jun 2025

Melissa

Deplorable Conditions

Traveling with my 75 year old handicapped dad. Put us in a room on the 2nd floor. Elevator not working. Promised us a ground floor room the following day. Next day comes, they weren’t able to put us in the ground floor room because it was “unhabitable,” even though we were told they would have 2 available rooms.

When we entered the room we did get, we discovered the bathroom mirror off the wall with hardware sticking out from drywall. The bathroom floor was not swept. The TV would not work. The curtains were full of holes. The bathroom wall was filthy. The drywall was in disrepair. The door to the bathroom was a pocket door that we could not get out of the wall without the use of a pocket knife. The shower door was broken. For the amount of money we paid, this was a disgusting room.

The staff was kind and apologetic, but their hands were tied in what they could do. The hotel could have potential, if some pride was taken in upkeeping the rooms. The beds were comfortable, but clearly owners did not invest in making this hotel safe and comfortable for their clients.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Joli

Worst experience of my life

We arrived at the hotel at 930 after a 10 hour drive to find out they overbooked us and had no rooms available. It was probably for the best , but they were so rude and uncaring about it . The place was full of people sleeping in their cars with all their belongings. When we walked in we walked past a woman smoking meth , after waiting at the desk for 10 minutes the woman walked in a she was the desk clerk . No sorry no helping us find another room just “ we have no control “ . They said they could not refund our money that had been paid 2 weeks ago and we would have to go through hotels.com for that ( hotels.com was awesome ). While looking for another room the place was still advertising available rooms on the site . There was loud parties in the complex across the parking lot . I have never felt so unsafe in anywhere I have been . Luckily we found somewhere safe and clean 20 minutes away that was amazing . We called the corporate office the next morning and they were not helpful just oh well .We had booked this 2 weeks in advance and prepaid because of graduations in the area and pride weekend so we knew rooms would be full and expensive . We will never stay at another Wyndham !

Friends_and_family Family

2/10

Poor

29 Jun 2025

Verified traveler

Terrible

The hotel is definitely only a 2 star max and its a lot older. The staff is horrible, not attentative and too busy chatting with friends insteqd of doing their jobs. Not once in 4 days did we get room service. We had to wait for towels when we got back to the hotel Every day even if we were tired and it was late. Our key card didnt work on 2 nights that we got back. When we 1st arrived they told us they didnt accept our payment from hotels.com that was already prepaid so we were outside for about 1.5 hours waiting for hotels customer service to deal with it. Makes me want to cancel this hotels account all together for a terrible experience and a horrible rating that was false. The only positive was the price but ill never stay there again. Hotels.com and Baymont failed my family

Friends_and_family Family

2/10

Poor

28 Jun 2025

Kate

BEWARE!!! DO NOT STAY HERE!!! I booked this hotel from my dad after he had delays in his flight. I booked it through Expedia and reserved a room with 2 Queen beds for my dad and his friend. Upon arrival, they found out that the hotel was overbooked, and they were going to have to share a room with one queen bed. The lady at the front was able to move them to a different room with two double beds that a different guest refused. Now we know why. The new room they were moved to was dirty, had no TV that worked, No electrical outlets that worked except for the one in the bathroom, had a broken toilet, had a sink that would back up, had dirty bed covers and an air conditioning that would not cool the room.
According to my dad, the only thing that was okay in the room were the clean sheets on the bed. There are also bugs in the bathroom that were crawling around the toilet seal. Due to no other hotels being available in the Fort Collins area and my dad not wanting to backtrack towards Denver they stayed at the hotel and were able to get a few hours of sleep. The next morning they went down to breakfast, which had a few things available, except for there, was no bread for toast, and the two front desk girls were more interested in talking to each other and being on their phones than making coffee for their guests and restocking need breakfast items, so they left. On top of it all, the hotel has not acknowledged that a refund for this terrible room. Is being requested. BEWARE!

Leisure Friends

2/10

Poor

27 Jun 2025

Steven

Worst Hotel Stay Ever - Avoid

Avoid this place at all costs. I booked two double queen rooms for my family of 8 and was told at 12:30 a.m. that they “weren’t available” — bait-and-switch scam. We were forced into two tiny single queens. One room was filthy and unusable. The other had a broken A/C that staff wouldn’t fix except to hand us a fan. We all had to cram into one hot, uncomfortable room.

Staff was rude, unhelpful, and literally pounded on our door in the morning to kick us out. On top of everything, the elevator is broken, so we had to haul all our bags up the stairs.

This location is dishonest, dirty, and hostile. Stay far away.

Friends_and_family Family

2/10

Poor

25 Jun 2025

Missy

We left. The room smelled of your urine and the first room key we got was to someone’s room already. Terrible!

Family

4/10

Poor

25 Jun 2025

Kelly

You get what you pay for. Small room. Stained carpet. Rock hard bed.

Leisure Family

2/10

Poor

22 Jun 2025

William

Property is really run down, the elevator didn't work, room smelt like piss, mattress was lumpy. The room faced the highway and all night long it was noisy. Morning breakfast bar wasn't very clean, no napkins or paper towels for guests. Will never stay there again.

Business_and_leisure Self

10/10

Exceptional

18 Jun 2025

Cindy

Checked in and the front desk staff was very pleasant

Business

4/10

Poor

14 Jun 2025

Susan

We did not stay. Check in went fine and the room was clean. It's just a seedy, shabby place. You should send someone to check it out. You might not want to represent them. The bathroom sink is laughable.

Partner

4/10

Poor

08 Jun 2025

Amber

The advertisement was for two queen beds we got two full beds.light of been bed bugs , sheets and comforter were dirty. Picture frame was broken and overall dirty

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Cody

Balls out the best

Room was nice people were nice location was perfect

Self

2/10

Poor

05 Jun 2025

Mike

Worst hotel I have ever stayed at.

Unsafe - the rooms were keyed in a way that room keys could open any room in the hotel. The parking lot and immediate area felt unsafe.

There appeared to be people living there.

Smoking - smelled of cigarettes and marijuana (advertised as non-smoking hotel).

Pets - advertised as pet free.

Hotel is completely dilapidated. Dirty rooms, carpet stains, most everything is falling apart.

If your choice is to stay in your car or stay at this hotel, choose your car. Do NOT stay here.

Friends_and_family Family

2/10

Poor

29 May 2025

Malene

This hotel should not even get 1 star. This hotel is AWFULL. It is run-down and filthy. The bedding was washed but had stains. Walls, carpets and ceilings had stains everywhere. Shoes stuck to sticky carpet everywhere in room. Mold on bathroom ceiling. Sliding door to bathroom didn't close completely. Room Refrigerator was scary, belonged in the dump. Animals were not allowed but dogs were seen in the hotel. Breakfast area was awful, dirty and consisted of dry cereal, toast and a dirty waffle maker and a few other items. Hallways were not vacuumed and the hotel was just dirty everywhere and falling apart. This is truly the worst.\"hotel\" I have ever stayed in. I am contacting the hotel in an attempt to get my money back. This is advertised as a Baymont by Wyndham hotel, but it is owned by a different company and does not live up to the standards of this hotel chain. Don't be fooled like I was. Worst hotel experience ever!

Friends_and_family Family

4/10

Poor

26 May 2025

Lorna

This hotel says they don't allow animals but people still had dogs including the person working the front desk. The room was fine but it was noisy and smelled like dogs. Not recommended especially if you're allergic.

Friends_and_family Family

2/10

Poor

24 May 2025

Candyce

This hotel triple charged me. They have a “strict” no pets policy. I am highly allergic to pets and booked primarily on this. The room was dirty with what appeared to be blood stains on the linens, stains that looked similar on the ceiling, dirty floors. The room smelled like urine and mold. I had booked it for two nights but I could not stay the second night due to my severe allergies.

Business_and_leisure Family

2/10

Poor

24 May 2025

Barbara

The AC/ Heat was so noisy that I turned it off.No cups. Ran out of toilet paper in the middle of the night. No extra roll. Key card seldom worked. I requested first floor room due to rehabbing broken ankle. One left they coyldn't get into
Struggled with stairs for 5 days. Bathroom door broken splintered. Pocket door needed pain. Parking a disaster if not arriving back early. Disappointed that Expedia would advertise it.

Leisure Self

2/10

Poor

24 May 2025

Matthew

The people were friendly, but the hotel itself was sub-par. It advertised queen beds, but the beds are clearly doubles, which were too small for my family of 4 and my son had to sleep on the floor. There weren't water cups and the elevator and laundry room were out of order. We had to carry our luggage up the stairs. The bathroom floor was sticky and the sliding bathroom door was disgustingly grungy. We've stayed in Baymonts before and they're been fine, this one was gross.

Leisure Family

2/10

Poor

20 May 2025

Jenah

Horrible smells and bad service.

Run by drug addicts. STAY AWAY! Walmart bread and juice for breakfast. Rooms smell like stale cigarettes and mold. Not clean. No laundry, no help. Nothing good to say at all about this horrible experience. CHECK THE REVIEWS BEFORE YOU BOOK.

Friends_and_family Family

2/10

Poor

19 May 2025

Christy

Terrible place i usually give grace but so dirty. The ac didnt work in some of the rooms. The rooms smelled like cigarette smoke and weed. Hair all over the room. The worst part was that the key card worked on all the rooms.... we were in a big group and it worked on all the rooms that made me feel not safe. Also terrified there were bed bugs it was so nasty.

Friends_and_family Family

4/10

Poor

19 May 2025

Verified traveler

Run down.....

This place is pretty run down. The elevator doesn't work, there was obvious water damage in the walls down the halls, there were spots of mold in the bathroom ceiling, the carpet was disgusting, there were blood stains on the comforter, the toilet seat was not secure. The staff was mostly friendly, I did ask to have my room cleaned after finding the blood stains, and it was not done.

Partner

4/10

Poor

19 May 2025

Ross

Maybe it was nice once

Noisy, smoky, smelly, broken room door handle, water leak from ceiling reported but not repaired.

Partner

4/10

Poor

18 May 2025

Juan

Dissapointing

I got there. TV not working in my room. Hotel fully booked. heard other clients complain about smells and beds not being correct for their needs. Lots of hallway sheetrock damage. Elevator not working

Business

4/10

Poor

18 May 2025

Trisha

Everything and I mean everything seemed to be broke at the hotel!! First off the lady that checked us in was NOT very welcoming whatsoever but I thought it will be okay maybe she just a had a bad day, we get the keys park the car and head inside we then find out the elevator was broke well okay we will take the stairs. So we walk up to the third floor which the wall are all missing paint and whatever needs remodeling well then we head to what I thought was the room she said 323 I get the key and it opens the door we are hit with a pungent odor and the room is a complete mess with people's things inside we backed out and closed the door thing what the hell is happening the I look and it says 322 oooppps but why did that key open the wrong room door hmm very sketchy. We go into the right room and the air conditioner is broke.. okay well guess it will be a hot night we went down stairs and I was going to tell the lady but she was still in a awful mood so we just dealt with a very hot night in the room. I would say this hotel has potential but needs remodeling and more welcoming employees.

Leisure Partner

2/10

Poor

18 May 2025

Verified traveler

The hotel was filthy. There was a huge wet spot on the ground in the room. Dirty clothes left in the room. And the furniture was dirty. I do not recommend

2/10

Poor

18 May 2025

Mitza

Everything about it was misrepresented. Dirty, unsafe, horrible. Its supposed to be no pets, there were 5 dogs at least. Smelled horribly. Changed hotels, they would not reimbursed any of my money. The absolute worse experience ever.

2/10

Poor

17 May 2025

Horacio

Stay away

Terrible hotel. All around horrible experience. Fire alarms chirping non-stop, dirty carpet. Old cigarette smell, in l9bby, hallways and room. Elevator not working, we had to carry bags up three flights. Room cleanliness was very poor.

Friends_and_family Family

2/10

Poor

17 May 2025

Brad

I would not go back.

I would not go back. Lots of sketchy people inside and out. Our room A/c made a terrible noise and could not use. Also the cover was missing and super dirty. We didn’t bother complaining as we knew it was sold out. Breakfast was a joke. Staff was very nice though. Also elevator was out.

Friends_and_family Family

4/10

Poor

16 May 2025

Richard

Run down

The hotel is run down. It smells weird when you enter the lobby. The room reeks of cigarette smoke. There are stains on the carpet, drapes and walls. Bed was clean, bug free and comfortable. The staff was very friendly and helpful. They are the reason for 2 stars vs 1.

Friends_and_family Family

4/10

Poor

19 Apr 2025

Tammy

Carpet was stained curtains holes every where hallway smelled like smoke key wouldnt work half the time my moms tv had no cable so uldnt watch their fridge wouldnt work properly.

Friends_and_family Family

2/10

Poor

31 Mar 2025

Verified traveler

Beware

Front desk was horrible place should be shut down. The staff was on drugs

4/10

Poor

20 Mar 2025

William

The staff is very nice, but they are trying to deal with a run down property. My room had numerous issues. Elevator doesn't work and my room was on the third floor. Need to close this down and do a complete renovation.

Leisure Self

8/10

Excellent

17 Feb 2025

Sarah

Functional accommodation for functional price

This is a functional hotel for a functional price (and there’s nothing wrong with that!). I was stuck in a snowstorm, not looking for a luxury vacation. The room was comfortable and I appreciated the microwave and fridge because i had food with me. The coffee was good but the rest of the breakfast was marginal. Like I said, it’s a functional place. The staff people were very nice.

Self

2/10

Poor

08 Jan 2025

Verified traveler

Not Worth It, Go Somewhere Else

Not worth the money they're charging. The staff does not dress, act, and talk professionally. They don't care about dissatisfied customers. They manager is impossible to get ahold of. The check in time says as early as 6am but is wrong and they haven't bothered to fix it. The place is worn down and trashy. Spend the extra money and stay somewhere better.

Friends_and_family Family

4/10

Poor

03 Jan 2025

Connor

Staff was very unorganized. Lots of noise. I expected more from a hotel from this company.
Homeless people about and even though it was pet free I seen atleast one large dog.

Partner

10/10

Exceptional

05 Nov 2024

Mark

Just a basic hotel. Nothing fancy. Surrounding area not nice.

10/10

Exceptional

02 Nov 2024

Treava

The property is very nice looks newly remodeled? But the breakfast area is very small!!

Pet

10/10

Exceptional

01 Nov 2024

Hillary

Very wonderful and friendly staff, well established hotel

4/10

Poor

29 Oct 2024

Nicole

Not a great atay

Hotel is not in a good area. Lots of homeless people hanging around hotel even inside. Front desk people are actually behind plexiglass. Tv dis not have remote and when I went down to front desk she apologized and gave me a new remote but it did not work.

Friends_and_family Family

4/10

Poor

29 Oct 2024

Kimberly

The property had a lot of issues and we didn’t have power for 1/2 our stay

Leisure Family_with_children