Name: Quality Inn Aiken
Address: 110 E. Frontage Rd. at I-20 ex. 22, Aiken, 29805, US

10/10

Exceptional

06 Jul 2026

Kimberly

Clean room, daily towels n trash removal, nice, friendly and helpful!

Family

8/10

Excellent

05 Jun 2026

Patricia

Staff were very helpful and our room was great

Family_with_children

8/10

Excellent

01 Jun 2026

patricia hi

The lady at the front desk was very nice and played and very helpful. The hot water could’ve been a little hotter, but other than that the day was great.

Family_with_children

8/10

Excellent

17 May 2026

Russell

It was basic but fine. Probably will stay again.

Self

8/10

Excellent

17 Apr 2026

Jenay

The staff was amazing

Family

2/10

Poor

14 Apr 2026

Jim

It was horrible and could not stay there.

Family_with_children

8/10

Excellent

13 Apr 2026

Johnny

N/A

6/10

Pleasant

14 Mar 2026

Isabel

Breakfast wasn’t what was expected, no eggs or hot breakfast items other than the waffles. Very disappointing.

10/10

Exceptional

24 Nov 2025

Antonio

Holly was amazing at checkin💯

2/10

Poor

03 Sep 2025

Bonita

Scary place

Left after I saw the room I went back to front desk and gave her key back … now trying to get refund lol

Self

2/10

Poor

09 Aug 2025

Ronald

Do not stay here

Awful. First room smelled like cat urine, blood on the walls and furniture as well as some other unknown substance. They changed our room but that room had a stench of cat urine also with stains on the comforter and the bathroom smelled horrible. We will NEVER stay at another Quality inn. Unfortunately it was 10pm and our 10 year old needed sleep after a long day of travel.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

Angelia

Everyone was nice, breakfast was not much. Room was old and needed ducting and old with repairs needed, but beds were comfy and I had ac.
For the most part it was quiet. And the stay was decent.

Self

4/10

Poor

04 Aug 2025

Lawrence

Mold all over the shower bath area. Shade to cover the front window was tied up with a rag very old looking.

Leisure Self

10/10

Exceptional

14 Jul 2025

Verified traveler

Great stay

It was perfect for a one-night stay. The only issue we had was that the bathroom door did not close all the way due to it being swelled up from the humidity. The pool looked nice but we could not utilize it as we arrived very late. The lady at the front desk greeted us with a smile and we saw her again later and she told us to have safe travels. I really couldn't say anything bad about the place.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

nichole

Great experience

When we check-in the lady at the desk was absolutely the nicest person we met at a hotel on our trip. She was pleasantly accommodating and helpful. We was able to get our room right in front of the pool like we wanted. She brought free towels and rags to our room and made sure we knew she was there to assist us in whatever we needed. We are planning on coming back to the area in a couple weeks and will be staying at this hotel.

Friends_and_family Family

8/10

Excellent

03 Jul 2025

Mohammad

Rooms were big n well furnished
Location good. Close to restaurant. Gas stn. Hwy
Daily room service
Coffee always available
Good bkfst
Needs
Microwave in lobby
Lobby should be open to residents 24x7
Loveseat dirty. Should replace

Business Self

6/10

Pleasant

12 Jun 2025

Tyra

The bed was comfortable and the shower was hot and good water pressure. Everything was dirty and very worn out.

4/10

Poor

15 Apr 2025

Dennis

The property is conveniently near the highway. However, the rooms are old and in poor condition. The continental breakfast was barely a breakfast and the coffee they provided I honestly could not tell if it was coffee.

Leisure Family

4/10

Poor

14 Apr 2025

Stewart

Didn't like the condition of the room.

Leisure Family

2/10

Poor

14 Apr 2025

Linda

This is a run down place. We did not stay there.

Partner

10/10

Exceptional

13 Apr 2025

Connor

Great

2/10

Poor

11 Apr 2025

Alan

The hotel looked like it wasn’t maintained. Peeking paint, chipped paint, she shower head stuck out way past the wall…it may have been clean, but it didn’t give the appearance based on the rack & ruin of the property itself

Leisure

6/10

Pleasant

10 Apr 2025

Anthony

Bed was clean. Shower was hot. Served its purpose. If you're looking for more than that, good luck! If not for being in the area for the Masters, would not typically stay here.

Leisure Family

10/10

Exceptional

09 Apr 2025

Ray

Front desk was very courteous and helpful.

4/10

Poor

09 Apr 2025

Sharon

Bathrooms were filthy and moldy. Shower curtains were moldy and had holes. Rubber shower mat was moldy. Bathroom door had paint peeled off a large part of the door. Booked room to pay at time of stay and I was charged several weeks ahead of our stay without approval or notification. This location is certainly not a poster child for Quality Inns.

Leisure Friends

4/10

Poor

08 Apr 2025

tara

The guy at front desk was rude. He also did not understand English as I tried to ask for peanut butter (other guest said they were out). He kept telling me “butter is in the fridge”. He then turned on videos loud on his phone while people were eating breakfast. Horrible first impression.

Business_and_leisure Friends

8/10

Excellent

19 Feb 2025

Susan

Nice stay

Rooms are older but clean. They came by everyday to make sure we had clean towels etc. Holly was exceptional and very helpful. Went beyond.

Partner

8/10

Excellent

13 Feb 2025

cameron

Nice

2/10

Poor

24 Dec 2024

Ronald

Staff was very rude . Room was dirty . Best thing about the was leaving at daybreak

Business

6/10

Pleasant

10 Dec 2024

Douglas

Stayed two nights at the motel. Photos of the included hot breakfast do not appear to be of this motel and are not close to reality. Compared to other motels of the same price range, the breakfast provided was poor. Room was clean, housekeeping was good, but the motel has clearly seen its better days and maybe better management in the past. If I was staying in Aiken again, I'd try a different motel.

Leisure Family

8/10

Excellent

07 Dec 2024

Hilda

It’ was an okay place. I would not use it if I had to stay several days.

Friends_and_family Family

6/10

Pleasant

23 Nov 2024

Stephen

Not much of a breakfast.

Friends_and_family Family

8/10

Excellent

08 Nov 2024

Georgios

Staff very friendly .
Clean rooms .

Business Self

4/10

Poor

22 Oct 2024

Edward

Nothing descent nearby. Have to drive down into Aiken. Older property, little rough, no amenities.

Business Self

2/10

Poor

22 Oct 2024

Nancy

One of the worst hotels!!!!!

We had to walk up 2 flights of stairs. Children were screaming. A man walked out smoking pot. The railings were not secure. The bathroom had no toilet paper.If you wanted ice the only working machine was on the first floor.The area did not feel safe. You did not want to leave your car. It felt like a room one rents by the hour. We checked out after 1 hour. It was disgusting. We had to find an open hotel in Augusta 30 minutes away.

Friends_and_family Family

2/10

Poor

13 Oct 2024

Jim

No tv room was dirty

Business_and_leisure Self

2/10

Poor

09 Oct 2024

Roy K

Dirty floors, you needed to wash your feet before getting in bed. Shower curtain didn’t reach lip of shower floor, so water went everywhere. Blinds next to door (1st floor room) hanging by one side, so you could see in the room from the parking lot.

Leisure Family

2/10

Poor

01 Oct 2024

Angela

Filthy Price Gouging

Area ravaged by hurricane. Hotel was almost 2 hour drive, but desperate to find affordable lodging. Reservation made for $95 dollars. Upon arrival was told my reservation had been canceled because of a glitch, but (and using exact words) \"realized we could get a lot more so price is now $169 plus tax\". They would not honor original price shown on my paid receipt, and had to fight them for 3 days to get a redund. Price gouging is illegal and has been reported. Blessing in disguise because we would have been playing \"name that rash\" by morning. Absolutely filthy hotel, and extremely rude receptionist as well. Would have slept in a cardboard box before staying here. Mr. Nick Patel you should be ashamed to take advantageof people at their most vulnerable time, especially for those who have lost everything during this historic weather event!!!!

2/10

Poor

30 Sep 2024

Debra

Horrible Experience

Hotels.com is publishing hotels during a hurricane that have no power and refusing to refund the money.

Self

10/10

Exceptional

25 Aug 2024

Adrine

Everthing

Leisure

10/10

Exceptional

13 Aug 2024

Jesse

Great place to stay. The only thing that I would change about the hotel is the breakfast. There wasn’t many options. Yogurt or a mini donut and cereal.

Business_and_leisure Family

10/10

Exceptional

22 Jun 2024

Richard

Breakfast is cereal, waffle or apple. Rooms were cleanish. It was very noisy from cars on the street.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2024

Jamie

.

Business_and_leisure Self

4/10

Poor

17 Apr 2024

Susan

Morning desk staff was polite & helpful.
Room was made up very nicely each day.

Room had a damp, musty smell in corner by bathroom, stronger after a night of rain. We had a non smoking room, but being on the ground level, people smoking a door down meant we had some wafting in our room.

Leisure Family

8/10

Excellent

14 Apr 2024

Dianne

Rate was too high.

6/10

Pleasant

24 Mar 2024

Lorrayne

Wouldn’t stay again.

This motel is tired and not well maintained. Sheets were stained. Floor was filthy. Piles of hair under the side table. The pillows were over used and we asked for a couple more and were told there weren’t any extras in the entire place. While the front desk help was friendly she was not dressed in a manner I would expect for representing the motel.

Friends_and_family Family

2/10

Poor

17 Mar 2024

Andy

It was absolutely horrible. The front desk man was extremely rude. Asked me to pay again. I said I paid at Expedia and he constantly argued that I didn't pay. Didn't speak any English couldn't understand a word he said. It was a horrible night. I would not recommend that place to anyone.

10/10

Exceptional

27 Oct 2023

Garalyn

Bed

Good service

Self

10/10

Exceptional

06 Oct 2023

Garalyn

Thank you

Thanks, everything was good

Self

4/10

Poor

28 Aug 2023

Sharon

Service the air conditioning

I frequent this hotel regularly and was disappointed that the air conditioning was frozen over and leaking water on the floor. The only solution was to supply towels to soak up the water.

Self

10/10

Exceptional

25 Jul 2023

Sharon

There were flies in the room, a smashed roach and I’m not talking about weed either. The bed was extra noisy and the floor was clean.

Partner

4/10

Poor

21 Jun 2023

Samantha

Numerous transients around the property, was approached and felt unsafe, property was so noisy neither myself or my husband could get any sleep. The room had a stale smell, and a property around the hotel was trashed. We were also lied to about the hours for the swimming pool, so that it would not have to be opened.

Business_and_leisure Partner

4/10

Poor

17 Jun 2023

Emily

The deadbolt was ripped off the door so I couldn’t lock that. The peep hole was paper towel shoved into a hole. I got in the shower and closed the curtain to find a dirty wash cloth hanging from the shower curtain. Pulled back the comforter to hair on the sheets.

10/10

Exceptional

13 May 2023

Marvin

Extremely Clean

Self

2/10

Poor

04 Apr 2023

Jordan

Rough hotel

4/10

Poor

30 Mar 2023

jerry

It was nosy as hell, drug head and hookers running all over the place all night couldn’t sleep at all

Self

8/10

Excellent

17 Nov 2022

Sharon

Could Be Worse

My stays are pleasant.

Business

8/10

Excellent

31 Oct 2022

Sharon

This Quality Inn was comfortable, clean, and convenient to several eateries and stores.

Business

8/10

Excellent

25 Sep 2022

Meghan

Older but redone

Older hotel that has been redone. Bed was comfy. Lots of tv to pick from. Pillows are ok.

Partner

6/10

Pleasant

15 Aug 2022

Verified traveler

Iffy Surroundings

Good price but not the safest feeling location and the room cleanliness was questionable

Friends_and_family Family

2/10

Poor

22 Jun 2022

Douglas

That place is $87 for a room that stinks to cigarette, even though they said was smoke free. The carpet, bathroom, tables, furniture, etc. was dusty. There were flies in the room. The place was noise and also there was a fire on a dumpster outside, two rooms away, so the fire dptm. was trying to contain.
Terrible experience, by third time on a Quality Inn hotel..this will be my last one, for sure. Never more....

Business Self

10/10

Exceptional

29 Apr 2022

Jeffrey

Staff was very friendly

Business_and_leisure Pet

4/10

Poor

13 Apr 2022

Michelle

The shower curtain rod was broken and lying in the bed when I checked in along with the shower curtain. There were no other rooms and it could not be taken care of until the next day. I took a shower without a curtain. The price I paid was 150 a night (it was masters week) but this motel was no better than a truck stop. It was located right off of the exit of route 20 and very noisy. The furniture was beat up and had water damage. The walls were thin. There were fights outside and kids running up and down the outside corridors.

Business Self

8/10

Excellent

11 Apr 2022

Betty

Rooms were clean and spacious. No smoking room but tub had cigarette burns on it from apparently a different era. No hint of smoke though in the room. I would stay there again.

Leisure Family

6/10

Pleasant

09 Apr 2022

Derek

Convenient for the Masters, but would've never stayed there otherwise.

Leisure Friends

10/10

Exceptional

06 Apr 2022

William

Reasonable distance from Augusta National.

Leisure Friends

10/10

Exceptional

15 Nov 2021

Robert

Friendly people room was very clean

Leisure Family_with_children

6/10

Pleasant

08 Aug 2021

Verified traveler

Due to Covid, there was no breakfast provided (not even something in a bag). Cleaning needs to improve. Not staying here again. Not worth the money.

Business_and_leisure Family

6/10

Pleasant

20 Jul 2021

Verified traveler

Will not stay there again

Business Self

2/10

Poor

17 Jun 2021

Michael

We could NOT stay here.

We couldn’t stay here. Upon arrival, we went to the room and found dirty walls, stained bed clothes and a sticky floor with some pieces of the flooring curling up at the edge. The door had apparently been forced at some point and the security lock was broken. When the door was closed, it had been bent to the point where you could see outside. The tub had cigarette burn marks on the edge.

I went to the front desk and asked for a different room, and they offered me another, but did not seem to show any interest in my comments on the room’s condition. On the way to the second room (which was in similar condition) I passed by the pool and saw a diaper floating in it.

I turned in the room key and left to find another hotel.

Friends_and_family Family

8/10

Excellent

25 Apr 2021

Pamela

Easy check in room ok

Had plentyparking for my truck with stock trailer they have a lot for semis too.
NON SMOKING ROOM SMELLED LIKE ASH TRAY.. Bed is mushy you hear the coils when ypu move. Otherwise room ok.

Business

10/10

Exceptional

02 Apr 2021

Amber

Good

The place was clean. The bed was comfortable. The workers were nice.

Partner

8/10

Excellent

17 Feb 2021

Verified traveler