Name: TownePlace Suites Aiken Whiskey Road
Address: 1008 Monterey Drive, Aiken, 29803, US

10/10

Exceptional

08 Jul 2026

Caroline

Great location and love having a little kitchenette. The staff is very friendly and they had coffee downstairs in the morning.

Partner

6/10

Pleasant

18 May 2026

Yolonda

The staff was friendly. The room I was in was completely clean from last guest. The vent in the bathroom did not work. The hotel is near restaurants and stores

Family_with_children

10/10

Exceptional

27 Apr 2026

robin

The hotel is centrally located in Aiken just off Whiskey road. The hotel is simple, but clean. The rooms are spacious and clean.

Partner

10/10

Exceptional

26 Apr 2026

Tim

The staff was very friendly, helpful, and accommodating. The entire property was clean and the suite was spacious for husband and services dogs.

Pet

6/10

Pleasant

22 Mar 2026

Ross

pullout bed was uncomfortable

Family_with_children

10/10

Exceptional

16 Mar 2026

Walter

Loved the olace

6/10

Pleasant

01 Mar 2026

Sean

Room was in decent condition. Updates are definitely needed.

10/10

Exceptional

25 Feb 2026

Cedric

Room was clean, pretty much had everything minus a bigger pan to cook with.

10/10

Exceptional

24 Feb 2026

Pam

Spacious and convient to downtown

Pet

10/10

Exceptional

15 Feb 2026

Shawnta

Everything was great no issues will be staying here when I’m in town.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Krystal S

The breakfast was delicious. Ms Diane set everything up wonderfully.

10/10

Exceptional

30 Nov 2025

Sandra

The room was very clean and comfortable and the staff was friendly.

Friends_and_family Friends

8/10

Excellent

23 Nov 2025

Chris

Cut my hand on the door as I was exiting the room. Looking assembly is too close to the wall. Ouch!

Leisure Friends

10/10

Exceptional

11 Nov 2025

cheryl

Great location would recommend

Business_and_leisure

8/10

Excellent

09 Nov 2025

Danita

I enjoy my stay

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Justin

Breakfast was good and staff was friendly.

Business_and_leisure Self

10/10

Exceptional

18 Oct 2025

Carla

I did not eat breakfast, however the rooms were clean and the staff very friendly. No ironing board or iron in my room so you may want to bring your own.

Leisure Self

6/10

Pleasant

22 Aug 2025

Phyllis

Poor lighting and security. Parking in the back of the building

10/10

Exceptional

31 Jul 2025

Maryann

Landscaping was pretty. Grounds were clean, no litter. Pool looked small but clean area. Grills available to use with outdoor seating to eat a meal.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Harry

Allvwas as expected.

Leisure Family

10/10

Exceptional

11 May 2025

Elizabeth

The studio room was just right.

10/10

Exceptional

20 Mar 2025

Katie

This place was wonderful.

2/10

Poor

08 Mar 2025

Verified traveler

Each year it gets worse I won’t be back.

When we arrived their system was down and they didn’t have our information for the stay. So that was unfortunate but we understand things happen. When we get to our room the room is sub par what are used to for Marriot standards, we were very disappointed the toilet was dirty and so was the shower. If it wasn’t a late night check in we would have went to another location. We have stayed here normally over the last 3-5 years and each year there has been a steady decline in cleanliness and service. I won’t be staying here again and I wish I could get my money back because this was a terrible experience for us.

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

kim

So clean and comfortable! Had everything I needed. The breakfast was great too!

Business

6/10

Pleasant

10 Feb 2025

Sidney

Neve rent a room across the street from a Walmart. There was constant traffic making entering and exiting the property a bit of a challenge.
The room is spacious with a full kitchen and big (too big--lot of empty space). The kitchen had undersized and somewhat off brand appliances but everything worked. The TV's are old and small by today's standards. Sitting on the couch in the LR required squinting to set the TV.
Otherwise, it was a nice unit and I had a nice stay.

Leisure Self

8/10

Excellent

19 Dec 2024

Verified traveler

Seemed very clean and updated

Partner

10/10

Exceptional

01 Dec 2024

karen

We booked 2 suites. Pleasantly surprised. Very clean and spacious. The only complaint we had was the sofa was very uncomfortable. It was the only place to sit. Our son slept on it and was not comfortable at all. Would suggest requesting a roll away bed. The staff was super friendly and accommodating. Would definitely recommend

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Robert

There was $150 pet fee which was not published prior to checkin. That is outrageous!

Leisure Family

10/10

Exceptional

20 Nov 2024

Allison

Easy check in. Very clean

10/10

Exceptional

11 Nov 2024

Lori

The room was very clean and the bed was comfortable.

Leisure Partner

6/10

Pleasant

05 Nov 2024

Mark

We tried to take a day off our stay and we’re told that because we booked through Expedia they could not refund the cost. Then they called twice to ask when we planned to check out as the wanted housekeeping to clean the room. We told them both times that as we would not receive a refund for the unneeded day that we would just stay. They were less than helpful. I understand policy however it would have been nice if they had left it and not called twice.

Leisure Partner

4/10

Poor

03 Oct 2024

Heather

No power!!

Leisure Family_with_children

10/10

Exceptional

25 Sep 2024

krystal

I

Leisure

10/10

Exceptional

07 Sep 2024

heather

Like the kitchen here and the staff is always friendly

10/10

Exceptional

30 Aug 2024

Marvin

Nice place

Business

2/10

Poor

04 Aug 2024

Verified traveler

Horrible sofa bed on floor no mattress

The sofa bed was on the floor very hard no mattress.Saw a roach. Call front desk serval time no answer. Finall answer and said they get so many complaints. This need to be told upfront. $170 too much nog worth it. As a travel agent this is horrible

Friends_and_family Friends

10/10

Exceptional

30 Jul 2024

LeAnn

Very relaxing

10/10

Exceptional

22 Jul 2024

Marvin

Good

Nice place

Business

10/10

Exceptional

22 Jul 2024

Marvin

Great place

Great place

Business

2/10

Poor

21 Jun 2024

Kimberly

Receptionist made me feel extremely uncomfortable, kept asking what I was doing there if lived in the same town. Wanted to know where I was employed. Made me so uncomfortable that I didn’t even stay, I left 30 mins after check in. My house flooded is why I needed the room but I made other arrangements. Will never stay again and lost $145 because no refunds.

Self

10/10

Exceptional

24 Apr 2024

heather

Some people that checked in next door to me were extremely loud. After waking me up at 1am, I ended up contacting the front desk after an hour of listening to them blast rap music. The front desk immediately took care of it, and I was so grateful 😊 There was a mix up with my billing and my card but it was fixed. The place was very lovely, very clean, and accommodating. Would stay here again, and I am not the easiest to please.

2/10

Poor

18 Apr 2024

Lawrence

The property waunder renovation, no hot water during my stay.

Business Friends

2/10

Poor

13 Apr 2024

BLAINE

I wouldn’t know because they had no room for me when I arrived

Leisure Self

10/10

Exceptional

11 Apr 2024

Theresa

What a lovely hotel. It has a great kitchenette. The property is walking distance to a number of restaurants and shopping

Business_and_leisure

6/10

Pleasant

10 Apr 2024

Lynn

The king suite was a FULL bed! The sleeper bed had NO MATTRESS, and was a fold out couch which was a semi padded wood frame as a bed. Unacceptable for any adult for sleeping. There was a small tv and no usb ports in the rooms or v
In the clock/light bases. Clean and friendly staff was the saving grace here.

2/10

Poor

24 Mar 2024

Verified traveler

Very disappointed

We walked into our room it smelled like mildew, we pad 184 for one night not to be able to sleep in comfort. The bathroom was half cleaned, nasty finger prints that looked like dried up blood. Over on the wall by the lap it was a spilled spattered mess on the wall that wasn’t even cleaned up. Very upsetting especially staying in a Marriott own hotel. Worst part about it this was the only room left at this sold out hotel for the night. For the start of the check in process it was great the guy was helpful and professional the lobby looked promising, it was the room we stayed in made all this a terrible experience. Room 120

Friends_and_family Family

6/10

Pleasant

18 Mar 2024

Verified traveler

Overall, just okay. The room was listed as a double queen bed, but they were clearly not.. two adults fit with little wiggle room. The evening staff was nice, they solved my initial booking issue pretty quick and got us up to the room but the staff as we checked out couldn’t be bothered with us as they were in the middle of a conversation about the coworker they hated. The room was clean, I wish room service would have came during our stay to at least empty the trash and take the linens. Good size suite for 5 people though, can’t complain at $175/night. Pretty fairly priced suite in town.

Friends_and_family Family

6/10

Pleasant

08 Feb 2024

Rayna

Good place fair pricing

Leisure Family

4/10

Poor

29 Oct 2023

debbie

Property is older, the charging sockets were very loose and most did not hold the plugs. Breakfast was really poor so much so we decided to eat out every morning.

10/10

Exceptional

24 Oct 2023

Dan

Very polite staff and very clean

Leisure Family

10/10

Exceptional

23 Sep 2023

Jeremy

Check in was quick. Amenities within walking distance. Clean room. Good value

Leisure Family

8/10

Excellent

06 Sep 2023

Clodold

I would highly recommend staying here

I personally think this is the best hotel to stay at in Aiken it's always been very clean staff is fantastic there's not any loud people or music or trouble or anything like that at this hotel and every room has like a little kitchen in it with the dishwasher it's just really awesome place The housekeeping is really sweet and like I said the cleanliness is exceptional this is a really nice place

Self

8/10

Excellent

16 Jul 2023

Verified traveler

Updated rooms, clean and comfortable

I booked a room last minute for a softball tournament and wanted a hotel near the ball park. I was a little disappointed when I pulled into the hotel parking lot, it’s not quite what I imagined based on the photos online. However, the front desk staff were very friendly and the room was updated, clean, and comfortable. Breakfast the next morning was good. It’s not the nicest place I’ve ever stayed, but it was a great room for the value. I would absolutely book here again if I visit Aiken again in the future.

Friends_and_family Family

2/10

Poor

16 Jul 2023

Janessa

Double Charged, Management Not Helpful

Hotel employee charged my card again at check in (over what I paid on hotels.com) by mistake & the hotel would not fix it. The employee made a mistake and swiped my card for the room charge , instead of charging hotels.com who I already paid. Management won’t be in until Monday and I was basically told to take it up with hotels.com. Hotels dot com didn’t make the mistake the hotel did there they should be the ones to fix it. Double charging people who are traveling and not immediately taking action to fix it is an issue. Now I have to wait who knows how long and be on the phone trying to fix their mistake. Not a good experience. Tub is also broken.

10/10

Exceptional

09 Jul 2023

Barbara

It was good

Partner

8/10

Excellent

26 Jun 2023

Tamara

It was dark and no electricity

It was nice, however, the electricity was out our last night and morning which made it difficult to get ready and organized.

Friends_and_family Friends

10/10

Exceptional

29 May 2023

Shomanique

I love that this property was clean, and right across the street from Walmart. Full kitchen in my room which worked out perfectly. Easy options for breakfast. I loved my stay here. Anytime I need to come to Aiken this will be my hotel of choice.

Leisure Family

4/10

Poor

05 Feb 2023

Zeila

We were assigned to a room that had not been serviced. Second room was dirty, clearly the carpet had not been vacuumed for weeks. Bathroom had orange mold on tiles and faucet handles and toilet had urine residue on the seat. Room was dusty and overall disappointing. I am shocked Marriot Bonvoy would allow this facility to relate to their brand. Would never consider staying here again.

Leisure Family

10/10

Exceptional

01 Feb 2023

Marcus

Amazing!

My stay was absolutely amazingly. I will definitely be staying again.

Friends_and_family Family

8/10

Excellent

01 Jan 2023

Bernadette

over all clean. Baseboards were dirty. Sofa bed orrible, Not a real bed.

Staff was awesome!

Friends_and_family Family

10/10

Exceptional

28 Dec 2022

Peter

We liked everything about the place!! The staff was friendly, the room was just right for us (2 older people), and breakfasts were fine. We would definitely recommend this hotel to anyone staying in the Aiken area.

Leisure Family

10/10

Exceptional

28 Dec 2022

robin

The staff were pleasant. The breakfast was nice for a quick hotel meal. My only issue is the parking. Most of the parking is in the back of the hotel and dark. I wasn't comfortable with the parking, but the hotel and staff were great.

Leisure Partner

10/10

Exceptional

20 Dec 2022

Emerald

My stay was nice & comfortable. The staff I encountered was polite/helpful. Check in was smooth. My room was nice, clean, and included a kitchen. I didn’t stay long, but I enjoyed the breakfast and it looked like the gym area was nice as well.
There were construction upgrades going on, but nothing was disturbing or unkept. I really liked the weather board near the entrance! Hand-drawn, I believe, showing the weather for the week.
The area has plenty of food and shopping options, but there are quick food options for purchase near check-in.

Leisure Self

2/10

Poor

12 Oct 2022

Mark

The hotel had not received my reservation info by the time I went to check in, and they STILL have not received it as of 11:00 AM this morning! I had to book another room at the desk in order to stay in the hotel last night.

I am requesting a full refund of the amount paid to Orbitz last night.

Mark

Leisure Family

10/10

Exceptional

10 Sep 2022

Juan carlos

Aiken visit

The staff was friendly, very helpful, many restaurants within walking distance, the weather was very nice and the hotel was very clean

Self

6/10

Pleasant

25 Jul 2022

Patrick

The property was dated and not as advertised on the website.

Leisure Family

2/10

Poor

18 Jul 2022

holly

The bed was a double instead of the queen that was advertised! Soup dispenser in shower was empty, toaster was broken, dirty dishes in dishwasher, no cookware, dirty coffee maker ...!

Leisure Family

2/10

Poor

24 Jun 2022

Pedro

Terrible experience

The whole experience was terrible. We did early check in upon arrival to the room. There were pubic hairs in the tub and toilet. We complained to the front desk, they send someone to reclean and soMehow the bathroom looked worse. Staff was unhelpful and the experience was unpleasant. Don’t recommend this place

Friends_and_family Family

6/10

Pleasant

23 Jun 2022

James Edward

Too, much trouble getting checked in. Nearly 2 hours. but was not the fault of the hotel, mix-up in reservations.

Leisure Self

6/10

Pleasant

23 Jun 2022

TYLER

Ok but not the best

For a newer remodel this place has not been taken care of. Room was clean but everything was a little beaten up and scratched. Also fire lane turned into the parking lane. Not good

Business

6/10

Pleasant

20 Jun 2022

William

Not as good as last time

3rd time staying in this hotel. Service has gone downhill. 1. Breakfast is not really breakfast. They used to have fresh eggs, bacon, etc, not it is just heated up food in plastic bags. 2. They ran out of blankets — what hotel runs out of blankets? I slept on “pull out” couch, which is one of those modern sofas that fold open into a sleeping mat. It is VERY uncomfortable.

Friends_and_family Family

6/10

Pleasant

23 May 2022

Scott

I have stayed here many times before COVID. There has clearly been little investment since I was last here and the place felt run down.

Business Partner

6/10

Pleasant

16 May 2022

CHRISTOPHER

Warning AC does not cool room was 75° thermostat set to 60. Usually would have left but was only there to sleep and go

Business Friends

2/10

Poor

18 Apr 2022

Hannah

We booked this property late at night (11:00 pm) after a bad experience at another rental. We arrived at the hotel 15 minutes later and was told our Expedia reservation did not come through. We were told to wait and sometimes reservations can take over an hour and a half. The front desk person told us to take a seat and he would keep checking.

We were in the lobby area that was attached to the breakfast area. We were sitting at the chairs and roaches were crawling across the tables and on chairs in the lobby! This was in the same area as their breakfast!

We contacted Expedia and cancelled our reservation and this took over 30 minutes to cancel. Hotel definitely needs pest control! Can't imagine how the rooms are if this is in the lobby/breakfast area are! Come on Marriott...shame!

Business_and_leisure Family

8/10

Excellent

24 Mar 2022

Thomas

I was not told by Expedia that I would not be getting Marriott Pts.
Housekeeping did not clean toilets and they charged me $12.00 to change sheets.

Leisure Self

8/10

Excellent

14 Mar 2022

Chelan

Getting the room cleaned every third day because of covid is outdated now.

There were some items that were missing in my room. Forks, and coffee. I had to go looking for these items.
Without exception the entire staff was extremely helpful and friendly.

Business Self

8/10

Excellent

13 Mar 2022

VINSON

Good

Leisure Family

10/10

Exceptional

08 Mar 2022

Brittany

Excellent

Leisure Partner

10/10

Exceptional

15 Feb 2022

T. L. Nicole

On a previous review, I stated that I have stayed at the hotel at least 9 times. However, after further review, I have actually stayed for over 16 days -spanning over the last 3 years. I travel from the Seattle, WA area to the Augusta, GA area often. Needless to say, I really like staying at this hotel. All of my stays have been quite and safe … and staff members have always been helpful, polite, and professional. The breakfast offering seems to be sufficient. Normally, amongst their offerings, my party has discovered and enjoyed small yet tasty waffles with good syrup, eggs, sausage, Greek yogurt and coffee (other items may be available). Although, I have never parked in the back parking lot the lighting appears to be decent and the area appears to be safe. I have never noticed any questionable activity or persons of particular interest on or near the property. Aiken, SC seems like an extremely safe area. Regarding COVID, prior to and currently, I always wipe down my room’s furniture, appliances, lamp switches, door hardware (locks/peep hole), cabinet & fixture knobs/handles, & TV remote with Lysol wipes and/or disinfectant sprays. I have seen at least 1 staff member wearing a surgical face mask. To date, I have never seen anyone showing signs or symptoms of illness. Perhaps more importantly, I have never become ill either during or after my stay. If you are looking for a consistently quiet and safe hotel at a great value then look no further. This is a great place to stay!

Leisure Pet

10/10

Exceptional

12 Feb 2022

T. L. Nicole

Safe area, good rooms, helpful staff!

Business_and_leisure Pet

10/10

Exceptional

06 Feb 2022

Verified traveler

It was very nice, the front desk receptionist was very kind and helpful. I would rate her very high!

Self

10/10

Exceptional

05 Feb 2022

T. L. Nicole

Great hotel! Professional staff! Christopher (night front desk staff) provided us with excellent customer service throughout our stay. David (night shift front desk staff) provided great assistance to us when we left several clothing items in our vacated room. Owillinda (the manager) was fantastic each and every time I spoke with her. They all ensured that all of our items were returned to us. This is a great location with nice rooms, and honest staff. I have stayed here at least 9 times and have always had an enjoyable staff. Even the housekeeping staff members are helpful and kind.

Business_and_leisure Pet

10/10

Exceptional

01 Feb 2022

Verified traveler

As always very nice

Business

10/10

Exceptional

31 Jan 2022

Robyn

It was very clean.

2/10

Poor

25 Jan 2022

Johnny

They have a lady ig and roach infestation. Limited amount of handicap accessibility rooms. I made a mistake when i booked the room and the could not accommodate me. I will not stay the again. There way of making it up was to give us 1000 reward points. Like that would make up for these problems!!!

Business_and_leisure Family

10/10

Exceptional

23 Jan 2022

T. L. Nicole

Safe area -great value!

Leisure Pet

8/10

Excellent

23 Jan 2022

T. L. Nicole

Great property manager, kind staff, safe area, good value.

Leisure Pet

8/10

Excellent

18 Jan 2022

T. L. Nicole

Excellent front desk staff!

Business_and_leisure Pet

10/10

Exceptional

15 Jan 2022

Verified traveler

A quiet nest

Entrance and lobby had me worried because they are so underwhelming, but the one bedroom turned out to be spacious, clean, and very quiet. The sofa only sleeps one, best for kids. The kitchen was usable for basic cooking, and more appliances, like a blender or rice cooker, are available on request.

Friends_and_family Family

6/10

Pleasant

10 Jan 2022

joviana

The rooms need to be updated. The surrounding area was well maintained

Business Family

10/10

Exceptional

10 Jan 2022

Benjamin

Front desk was excellent

10/10

Exceptional

01 Jan 2022

J.R

Great place to stay will do it again with 5stars👍

Leisure Family

10/10

Exceptional

27 Dec 2021

errica

The staff was a pleasure. I would stay again. The kitchen worked out good. Very spacious living arrangements.

10/10

Exceptional

10 Dec 2021

SHIRLEY

Would stay again

Quick trip to Aiken. Older hotel but just fine, comfortable, clean and very polite and helpful staff.

Business Self

10/10

Exceptional

02 Dec 2021

Cheryl

Southern Hospitality

Staff is wonderful and very accommodating. Rooms very nice. Facility is tucked off the main road so nice and quiet.

Partner

8/10

Excellent

28 Nov 2021

Max

The sample picture of your studio type is not the same what we got. I’ve thought it’s gonna be exactly the same with oven, hair dryer and like a L counter table shape in the kitchen area. The handle of the closet if where you hang your clothes is terrible. My daughter and I had an accident there. It was too tight when you go or walk to the door. It was good experience but I hope everything is accurate in your website.

Family

10/10

Exceptional

24 Nov 2021

Donna

Great

We used handicap parking at the front door.

Partner

8/10

Excellent

24 Nov 2021

JEFF

Great property, great stay. We were here for only one night . I was disappointed that the pet fee was $100. I believe $50 would have been a fair fee.

Leisure Pet

4/10

Poor

22 Nov 2021

christie

At check in, the person checking me in tried to tell me that I hadn’t paid for my suite through Expedia and tried to charge me at the hotel. I had proof that I had already paid.

The cleanliness of the hotel left much to be desired. Floods and corners in the bathroom were filthy. Carpet did not look vacuumed. There was either dog food slobber or a child’s dirty hand wipe on the ac unit in the main room

There were no linens for the sofa bed in the room. When I went downstairs to ask for them, the same guy who questioned my payment earlier, handed me a stack so tall to carry that I couldn’t see over it. He told me the sofa bed was so hard that I should stack folded comforters under the sheet to make the bed. Another customer in line to check in told me the sofa bed was horrible. After an attempt to sleep on it for one night, I found out for myself that this was true.

Leisure Family

2/10

Poor

14 Nov 2021

Christopher

I booked for a 1 Bedroom suite with 2 Queen beds & sofa bed upon checking in I received a 1 bedroom suite with 1 queen bed. I traveled from Savannah to visit my 3 kids with my fiancé. We couldn’t sleep comfortably my son slept on the floor I feel that this was unacceptable but too late to book another stay else where due to no openings and too late.

Business_and_leisure Family_with_children