Name: Quality Inn Columbia
Address: 1544 Bear Creek Pike, Columbia, 38401, US

6/10

Pleasant

26 Jul 2026

Kayla

Staff was awesome. Super nice! Breakfast was below average. Room was below average. Ac was half apart and barely pushed out air. That was my main problem. Also had stains on the top covers on the beds. Broken furniture. Pool was warm and indoors though so that was nice. We only stayed on night for less than 10 hours so it did the job.

8/10

Excellent

19 Jul 2026

Gregory

Could use some updating but overall not bad for the price

Partner

6/10

Pleasant

18 Jul 2026

Carol

Staff was friendly

6/10

Pleasant

05 Jul 2026

Sandra

Carpet was dirty. Bathroom floor was dirty. We had 3 people and only 2 towels and one washcloth. Motel clerks weren’t very friendly. Won’t go back.

Family_with_children

4/10

Poor

28 Jun 2026

Jaime

We were given a room twice that the door locks didnt work. 2 rooms that already had people in them. Final 2 rooms were on second floor. Hallways were hot, stairwells hotter. 5th room we got to we stayed in. Not good but we accepted it. It was an hour and a half just to get in our room. 10 p.m.
Poor girl at front desk was at her wits end. No ac in lobby either.
Will not stay there again nor recommend it to anyone else. In fact, i would recommend they didnt stay there.

Partner

8/10

Excellent

28 Jun 2026

Connie

Bed and shower were good. Air conditioning good. Ok for price.

Partner

6/10

Pleasant

22 Jun 2026

Donna

ALL of the staff were very helpful, friendly and polite. The property needs a little TLC and basic improvements. Breakfast had a lot of options to choose from. There was plenty to eat and drink!

Friends

6/10

Pleasant

18 Jun 2026

Linda

Property was very dirty. Carpet needs replacing. Apparently an older hotel that needs work. Room was clean and beds were good as was breakfast. OK for a night to get off the road. Pool water appeared green; not sure the reason

Family_with_children

2/10

Poor

16 Jun 2026

Darrin

The room had mold in it everywhere, no at the desk to help you, bugs in the room, couldn’t leave that place fast enough

I will be requesting a full refund it was an awful experience for sure

Family

6/10

Pleasant

06 Jun 2026

David

The floors were insanely filthy. Why can’t they clean the floors once a year or three?

4/10

Poor

24 May 2026

Sadie

The floors in the room were all dirty. The blankets and comforters were stained. Very little parking.

Friends_and_family Family

10/10

Exceptional

20 May 2026

wanda

Everything was good but the refrigerator didn't work and when I walked in for hours it smelled like pot yuck. The smell in the room was awful I bought spray. Other than that it was a good stay quiet breakfast excellent.

Self

6/10

Pleasant

17 May 2026

Leobardo

Dirty room, the air was not working, the room smelled like cigars.

Friends_and_family Family

8/10

Excellent

15 May 2026

Jeanne

Bed are comfortable! Staff is great! The shower pressure is amazing! Breakfast is well balanced and kept full. Internet & TV is spotty depending on the room. They are having trouble with the pool but for the price, it was a wonderful stay. We will go back.

6/10

Pleasant

07 May 2026

Michael

The room was dusty, bathroom door wouldn't close. The bathroom was dirty. Only 1 hand towel for 2 people. The bathroom was remodeled poorly.

Partner

4/10

Poor

05 May 2026

Otis

First room put us floors had not been cleaned,water in floor and mud on bed spread Second room better but still not very clean and extra lock on door would not lock

Partner

6/10

Pleasant

05 May 2026

Larry

The breakfast menu was average and frequently ran out of items before the end of the breakfast period. Bread was not placed out fresh each day and it appeared to be from the day before.

Self

6/10

Pleasant

04 May 2026

Stephanie

Breakfast wasnt great. Room was alright, beds where comfy though. Didnt have any drink or snack machines had to buy one from behind front desk.

Family_with_children

2/10

Poor

03 May 2026

Joshua

They claim to have a pool, which the lady at the desk insisted that they very much do. However, the pool is as green as a swamp with thousands of bugs in it. The lady at the desk claimed it had been down for a few days. Weird for an indoor pool to go green in just a few days. This is gross false advertising at best. We refused to stay. It also did not smell great in the lobby.

Business

4/10

Poor

28 Apr 2026

Joan

It’s a great place to stay if you just wanna sleep. Stayed overnight. The staff was very sweet and very professional. The room was OK. I had to go down and ask for soap. Also, the pool, which is one of the reasons why I booked this event was filthy and closed out of order with no notice. No one said anything about the pool being closed it should be on there post that it’s out of order rather than one of the amenities.. other than that it was a nice day stayed overnight no issues. Fire alarm went off in the morning due to burnt pop tart in the toaster .

Friends

8/10

Excellent

26 Apr 2026

Bruce

bathroom floors where very dirty, the coffee maker pods did not fit in the machine, breakfast was ok, but needs gravy for the biscuits. shower was by far the best thing about the visit, so hot and powerful! some cleaning and a bit better of a breakfast and this would have been the best place i have stayed in a while.

Self

10/10

Exceptional

13 Apr 2026

Hali

Everything was nice and perfect

Family_with_children

4/10

Poor

12 Apr 2026

Jennifer

Room smelled

2/10

Poor

07 Apr 2026

Robin

The room should not have been available to rent. The bathroom had not been cleaned (dirty towels on the floor). The toilet did not flush properly. The heating and AC knobs fell off. Would also just spin completely around. The first floor hallway smelled of marijuana .

Partner

2/10

Poor

30 Mar 2026

Alysha

I asked for joining rooms because I have 4 kids I called them and ask the lady told me to call back I called and a guy answer he told me he did it. Well when I
Showed up. My kids room was across the hall and there was nothing they could do. Not very good customer service

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Lori

The air conditioner rattled and wasnt real cold. First room had so many stink bugs crawling in the window, wall and curtains. They gave us another room. No elevator clumb the stairs with luggage. Could have been cleaner. Staff was very accomadating.

Partner

6/10

Pleasant

30 Mar 2026

Madeline

No elevator, so beware if you're traveling and need accommodations. I didn't notice anything dirty when I was there, but I woke up itchy after my one night stay, and now have a rash on my arms and torso that looks either from bed bugs or fleas. Staff was very friendly though!

Family

10/10

Exceptional

29 Mar 2026

Cyndi

The breakfast and staff were excellent . The pool was closed for 3 days and no one told us it was closed that was my only disappointment

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Josie

Staff was helpful.
Vibe is what you’d expect for price.

Family

2/10

Poor

23 Mar 2026

Matthew

DONT STAY HERE!!!
Dirty and hotel staff doesn’t care to help you at all

Partner

6/10

Pleasant

16 Mar 2026

Henriettta

Staff was very accommodating.

Partner

4/10

Poor

14 Mar 2026

Natasha

The lady that checked us in had an attitude. Not welcoming at all. The room felt like a prison cell. The only reason it gets a 2 star instead of 1 is because the shower pressure was good. Breakfast was to be served at 6am. It was not ready so we had to go so as not to be late for work.

Business

10/10

Exceptional

01 Mar 2026

Ricardo

Yes they are they make us feel welcome always

Family

6/10

Pleasant

01 Mar 2026

Holly

The fire alarm kept beeping.
Told the front desk people several times, they did nothing.

Partner

6/10

Pleasant

24 Feb 2026

Laura

The breakfast was horrible as well as the coffee. Far from deluxe continental and taste of cooked food was not edible. No fruit milk sour.

Partner

10/10

Exceptional

14 Feb 2026

timothy

Great Stay!

6/10

Pleasant

06 Feb 2026

Candance

Unfortunately, we didn’t even get to stay. Our flights were canceled due to the ice storm.

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Sharon

Room was clean, entryways were dirty, difficult to open and close automatic doors due to cold weather… breakfast was good, stairwells very cold! Ice around sidewalks and parking lot.

Business

6/10

Pleasant

01 Feb 2026

John

Room 235 needs some attention. Ceiling peeling. No smoke detector in room. Broken hairdryer. Poor quality towels.
Staff was friendly.

6/10

Pleasant

27 Jan 2026

Ted

Room was okay. Breakfast was terrible. Did not have any options of actually cooked food. Just cereal and waffles.

Leisure Family

10/10

Exceptional

25 Jan 2026

Lisa

Nice room very warm pool.

Leisure Self

2/10

Poor

23 Jan 2026

Joseph

I was killing 4-5 what looked like flying cochroaches per day. I went to use the ice bucket and there was garbage in it. And the room looked like it was quickly cleaned, missing dirt in the corners, etc. Also, when making reservations, there was no mention of not having an elevator. I will not be staying here again.

Business_and_leisure Self

10/10

Exceptional

19 Jan 2026

Tammy

Great place nice guy at desk

2/10

Poor

18 Jan 2026

Brady

3 inch carpenter nail left on the floor, bathroom door did not close, water drained into the room from the poor draining system in the shower. Bathroom door had water damage and was broken up. Room was not clean upon arrival. WiFi did not work. No wash cloths or hand towels. Dirty towels were taken from the room and were never given clean ones therefore leaving us with no towels. Staff was not very friendly.

Partner

2/10

Poor

07 Jan 2026

Alicia

Booked the room for family. They were unable to stay in the room due to the condition. Towels were dirty, sheets were dirty, lady bugs everywhere. When they asked for new towels more dirty towels were given to them as a replacement. Pictures were taken of everything. They went to tell the front desk and ask for a refund after checking in getting the dirty replacement towels and were told only a manager can refund for the room and that they would call when they come in. Never received a call. Numerous phone calls made to the property have gone unanswered. Corporate unable to assist.

Leisure Family

8/10

Excellent

29 Dec 2025

Zachary

Good housekeeping and customer service

Partner

8/10

Excellent

27 Dec 2025

William

Nice clean room. No soap.

Leisure Partner

2/10

Poor

10 Dec 2025

Rodney

Front desk staff rude

Leisure Self

4/10

Poor

08 Dec 2025

Manske

We didn't stay the night! The parking lot was dirty, there was a bedside commode in the parking lot. The room was clean, but when we turned the heat on, it smelled like cigarette smoke. I have asthma and can't tolerate it. We left and found another hotel.

Leisure Partner

2/10

Poor

24 Nov 2025

David

First of all the place is filthy, I requested a king suit and got a double queen. The room had a broke desk chair, toilet seat, sink faucet, and 12x12 pillows that smelled. No elevator, hallway filthy, room filthy, I didn’t even take a shower due to bugs crawling in it. Worst place ever , but the staff was nice

Leisure Partner

4/10

Poor

16 Nov 2025

Monica

The property needs significant upkeep. The lights were flickering, the parking area requires maintenance, and the hallways had a strong musty odor. I was first given a room with an adjoining door whose lock did not work. Staff insisted it was “fine” because the other guest’s door was locked, which I found unacceptable. I requested a different room or a refund, but the immediate response was that refunds were not offered.

I was eventually moved to another room, but it was difficult to rest due to a child loudly yelling until about 1 a.m. The hotel looked much nicer online than it did in person, which was disappointing. This was my first stay here and will be my last. Had I been able to receive a refund, I would have chosen a different hotel

Leisure Partner

4/10

Poor

09 Nov 2025

Chevelle Jacquelyn

It was like the stairwells were not cleaned hardly ever definitely not within the three nights we were staying there. The room was OK there was no elevator so taking the stairs every single time and I’m not being cleaned was pretty bad.

Leisure Partner

4/10

Poor

02 Nov 2025

David

The property isn't as clean or nice as the pictures online. The only thing about the hotel was the staff. They were friendly and helpful.

Leisure Family

4/10

Poor

26 Oct 2025

Gina

We paid more for a king suite with jacuzzi tub. It didn’t work. The bed was probably the most uncomfortable bed and pillows I’ve ever slept on. The up keep and cleanliness of the room could her been better

Partner

10/10

Exceptional

20 Oct 2025

Michael

Breakfast was your normal carb breakfast. Danish, waffle, toast...they did offer sausage link.

I like that the roo.s are not carpeted.

Friends_and_family Family

2/10

Poor

13 Oct 2025

FREDERICK

check in took a ;long time.. People at the desk could not find my reservation.
very inept One small bar of soap for shower and sink. to share with two people.
Shower was very unsafe. No bars to grap on to and the bottom of the tub was slick, we did not take a shower

Partner

10/10

Exceptional

12 Oct 2025

Harley

Room was clean. Facilities adequate. Not the Plaza but decent. Heated pool decent gym.

Leisure Self

8/10

Excellent

24 Sep 2025

Mayce

Room was clean but still looked dirty. The room had one faucet, which the handle broke off. Had to wait 10 minutes to get helped at the counter. Most if not all had very large noticeable dents in furniture and walls.

Leisure Partner

4/10

Poor

11 Sep 2025

Tabatha

Not pleasant stay

The hotel was run down quite a bit. Overhead lighting was out in several areas. Staff wasn’t very personable on check in. Check out lady was very nice. Towels were stained. Hallways smelled of cigarette smoke. Floors were dirty in the room. The mattress was old and uncomfortable! No elevator to carry luggage up to the room (which was a lot since we were there for 3 days) Not a pleasant stay and got no rest. The only thing that was nice was the water pressure in the dirty shower.

Partner

2/10

Poor

10 Sep 2025

Autumn

Stained bed sheets with blood, hair food. We had to make our own bed on the pullout. Only 2 towels for a room booked for 4. Said they didn’t have extra pillows for the pullout so took from another room. Pool was green. Owner had their dog there when no pets are allowed. TV remote didn’t work and their suggestion was to move our room (while our kids were already asleep) or wait till the next day to reprogram the remote. The manager on seemed genuinely upset with the pictures I took of the sheets and said we would get a full refund as we had to pack up our sleeping kids at midnight after a long day visiting family. But we still haven’t gotten the refund. Also 5 of their security camera were out and visible at the front desk so people knew where they could do wrong.

Leisure Family_with_children

2/10

Poor

01 Sep 2025

James

Nothing

Business_and_leisure Self

8/10

Excellent

29 Aug 2025

Heath

Like the location of the property to the interstate. Property needs some work done to it it’s in need of a upgrade

Business Self

10/10

Exceptional

14 Aug 2025

Big

The staff was very welcoming and very professional. Id recommend to anyone to stay here n ill be bavk to stay. Meg the manager was very nice and understanding. Always worked with me. Thanks for an incredible stay.

Leisure Pet

4/10

Poor

03 Aug 2025

Erika

Stayed here due to close proximity to interstate, but it was the only thing great about the stay. When we got there, the first room still had dirty towels on the floor. Requested a new one. The staff was great about getting a new room quickly. The new room was even worse off. The tub wouldn’t drain. The ceiling was leaking from the floor above and had black mold forming. The linens smelled clean, but were stained in places.

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Shelia

Comfy beds and best water pressure of any place I've ever been. Breakfast was good and air conditioner worked really well. Needed more towels and washcloths.. only 2 of each for 4 people. And smaller cigarette smoke in hall.. even though non smoking.

Leisure Family_with_children

6/10

Pleasant

13 Jul 2025

Eli

Property needs to be updated. Also a bit clearer.

Eli W

10/10

Exceptional

11 Jul 2025

Doug

Nice stay great price

the stay was great breakfast was nice the hotel was clean except the hallway carpet

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Connie

Flooring in the room was dirty, bathroom sink facet was broken

Leisure Family

2/10

Poor

08 Jul 2025

Carrie

This was a nightmare trip to say the least first off I got a room with a jacuzzi yeah I was wrong there are two different king bed suites that are labeled the same in room choices one has a jacuzzi the other don’t same price but that’s not the bad part when I checked out the lady told me she was doing
A audit so it would take a hour I said ok left my card and left then a hour later I notice my card charged several times for the room again I called she started yelling you need to resolve this now I kept asking what email or phone number I could send proof too she would hang up to the point of 2 hours later and twenty charges to my card and her repeated refusal to hear I had paid in full with proof I had to call the cops when she threatened to call and have me arrested for theft of services finally a officer called me I was able to show in fact it was paid on arrival even when she called to apologize I said maam all you had to do was give somewhere to send proof or answer the phone for Expedia she again started screaming they never called me your lying I hung up if not for the awesome police force in Columbia I would have went to jail for something I paid for

Leisure Friends

8/10

Excellent

06 Jul 2025

Jessica

Overall good stay

Room was nice and clean. Bathroom was great and looked updated. Make sure you use the locks on the doors. Had went for breakfast the morning we left and came back and didn’t bother locking the door. At 9:30am the door opens…. It was house keeping and they didn’t bother to knock. If it’s after check out time, I get it. But before check out time, house keeping should knock and not just walk in.

Partner

10/10

Exceptional

02 Jul 2025

Christopher

Cool place

Business Self

8/10

Excellent

02 Jul 2025

Curtis

Room service every day and close to my job plenty of places to eat in walking distance, but the parking lot is a little small

Business Self

6/10

Pleasant

28 Jun 2025

Janice

It wasn’t too bad. For some reason I ended up getting a couple bug bites while just hanging out in the room. I was also a little bummed I couldn’t get a little later check out, first time and hotel that’s happened at.

Friends_and_family Family

4/10

Poor

14 Jun 2025

Peter

Person checking us in was very nice. The fact that you do not have an elevator to the second floor is ridiculous! The bathroom was nasty and the breakfast area was very dirty the next day. I would remove the “ Quality “ from your name and just call it “ Inn “.

Leisure Family_with_children

8/10

Excellent

12 Jun 2025

Ronald

Pool was to hot. They need more people working during breakfast.

Leisure Family

8/10

Excellent

09 Jun 2025

Amanda

We had a great stay here. The room was clean and comfortable. The staff was accommodating, friendly, and nice. The room was dated, bright and you could hear a lot of surrounding sounds. But overall we had a nice stay.

Partner

6/10

Pleasant

01 Jun 2025

Jackie

There were stains on bed spreads, shower curtain, built up grime/dirt on bathroom floor, towel shelf broken and unusable. Whole place was a bit shabby, unkept looking.
Both days there were 2 people in parking lot, sitting on sidewalk, looked like they were getting Wi-Fi.

Leisure Family

2/10

Poor

01 Jun 2025

Verified traveler

Bad night

We booked two queen beds. Got a king bed with a sofa bed. Pulled out the sofa bed and the mattress was completely wet. 2nd room the sofa bed had a dirty sock & sex toys stuck in it. Would not recommend this place at all.

Friends_and_family Family

4/10

Poor

31 May 2025

Mandy

AC broken
TV broken
Dirty sheets with hair all over them.
Sorry tips in bathroom.
Breakfast was awful.
Horrible experience.

Friends_and_family Family

8/10

Excellent

30 May 2025

John

Some construction and leaks but overall great staff and extremely helpful.

Business_and_leisure Family_with_children

6/10

Pleasant

13 May 2025

Adriana

The property location was excellent. However, looks like they tried to renovate but who ever did the job for them rushed and a lot was broken in the rooms. Example…. First room very old A/C unit mold dirty floors bathroom door was way too small and shower rod was hanging on by 2 screws. 2nd rm much better and clean. However bathroom door entirely way too big wouldn’t close. No cord on phone to call them. Other than that. Staff was very accommodating and very helpful!!!

Business_and_leisure Self

10/10

Exceptional

12 Apr 2025

Robert

Front desk person was helpful when we had a problem with temp in room. Moved is easily.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Joseph

I love it here except the maid service the last 2 days was terrible. No toilet paper and turned my air off and opened my curtains on a downstairs room. I came back to a hot room .

Business Partner

8/10

Excellent

07 Apr 2025

Wiellmer

Good

Business_and_leisure Family

10/10

Exceptional

05 Apr 2025

Dorothy

Room Deficiencies

Very nice staff. Room was clean, good bed. There was no type of grab bar or anything to hold when entering and exiting tub/shower. My husband isn’t handicapped but has limited use of left side resulting from a stroke, plus he is 81 years old. He had difficulty getting out of tub and had nothing to hold on to. The thin shower curtain allowed water to splash out onto floor, making it easy for him to fall. Please attend to this matter!

Partner

8/10

Excellent

02 Apr 2025

Tina

Good place when just passing through to have a decent sleep.

Friends_and_family Family

2/10

Poor

26 Mar 2025

Candace

Manager is very mean she was yelling upon check in, their hot water heater went out so no hot water for 3days so we had to check out 2 days early. I left personal property and they refused to return items they stated no one stole anything I almost called the police. Breakfast time I almost ate molded bread. The WiFi signal is very very poor please don’t stay here. My children kept telling me the housekeepers would give them mean looks.

Leisure Family_with_children

8/10

Excellent

24 Mar 2025

Jonathan

My stay was very affordable and the staff were kind and helpful. The water heater was upgraded during my stay. There are no sidewalks anywhere near the hotel, so note that you'll need a car to get around. The windows also cannot be opened (at least in the room that I stayed in), so turn on the fan in the rooms if you want some additional ventilation. The rooms are not soundproof at all, but I didn't have any issues as most of the guests staying there were quiet. I expected a rough stay given the price and some previous reviews, but I was pleasantly surprised and enjoyed my time there, with no major issues.

Leisure Self

8/10

Excellent

22 Mar 2025

Phillip

It was easy on/off highway. It was a good place to break up our road trip. Nothing fancy but clean and comfortable. Television options was weak.

Leisure Family

2/10

Poor

17 Mar 2025

Michael

Poor Service and Hotel condition

The first room I was put in number 235. The ceiling was caving in and what it was pouring in. Move me to a second room or the TV was functional. The next morning I went to take a shower. There’s no hot water for two days.

Friends_and_family Family

8/10

Excellent

16 Mar 2025

Daniel

The pool was very clean, my kids enjoyed swimming in the pool! The beds were soft and comfortable!

Leisure Family_with_children

10/10

Exceptional

07 Mar 2025

Hailey

good

Leisure Family_with_children

8/10

Excellent

03 Mar 2025

Verified traveler

Good stop for passing through

Check in was very friendly and helpful reccommending restarurants close by. We were just passing through and price was right. King bed was comforable.

Partner

4/10

Poor

21 Feb 2025

Diana

Wasnt impresded at all.had to yell for front desk to check in.waited 10 min.no back on remote rooms not decorated random stuff placed wherever use toilet paper from the prior people in the room bed bugs in Corners everywhere

Leisure Self

2/10

Poor

20 Feb 2025

Susan

Toilet was.not fastened to the floor, bathroom was moldy, broken lamps, stained carpeting, broken curtain rod, rude staff.

Leisure

4/10

Poor

20 Feb 2025

Brittany

Trapped in room/Fire hazard

The door wouldn’t close/latch and the lady at the front desk let us know that they had flood damage and that we would need to lift up on the door in order for it to close. Before bed that night we lifted up on the door to close and locked the dead bolt. When we got up the next morning the dead bolt would not unlock…..we were trapped in the room.

I called the front desk to let them know we were trapped, they came and attempted to unlock it, we were in there a total of maybe 20 minutes b4 they used a screw driver to get us out.

The worst part was is one of the employees blamed us for the whole incident. Said we shouldn’t have locked the door! I was livid. We were locked in the entire night, if there had been a fire it could’ve been bad. I let her know this was there fault. Otherwise our stay was really good.

Partner

10/10

Exceptional

17 Feb 2025

Octavia

Great place!

This was a very nice and clean place! The floors in the rooms were not carpet. Wonderful! Gave the whole room a cleaner fresher appearance! The workers were very nice and friendly. Good job!

Friends_and_family Family

2/10

Poor

30 Jan 2025

Gabriel

Staying at this hotel was the worst experience I've ever had in my entire life. It all started with the initial visit, which left us completely discouraged. We found the hotel through an app, and when we arrived, we were met with complete disrespect by a receptionist. He was totally disheveled, didn't bother to look at us, and when he gave us the information, he was rude and completely unprofessional. The sense of disdain was so overwhelming that we decided to leave, but since we needed a place to stay and the price was relatively low, we decided to give it another shot. This was, without a doubt, our biggest regret.

When we entered the room, the disappointment only grew. The place was filthy, the bathroom barely cleaned and smelled bad, and the carpet between the rooms emitted an unbearable odor. The pool was broken, the gym was unusable, and absolutely nothing worked as it should. To top it off, the people at the hotel barely looked at us, and the service, when it existed, was still terrible. Our luck was that we didn’t run into that receptionist again, because we wouldn’t have been able to tolerate such a lack of manners.

I wouldn’t wish this experience on anyone. I definitely do not recommend this hotel to anyone. If you value even a minimum of comfort and respect, look for another place. And I sincerely hope the hotel management takes action and fires this employee, who doesn't know how to treat customers and seems to live in a parallel world where manners don’t exist.

Business Partner

2/10

Poor

28 Jan 2025

Mark

There was sperm on the side of the bed, trash all over the bed. Hair hadn't been cleaned up. It's was filthy

4/10

Poor

23 Jan 2025

Bryan

During our 5 night stay, we had to change rooms twice because of broken heater in two of the rooms. The staff did everything they could to accommodate us and I really appreciate their effort. The hotel really needs to update their heating systems.

Leisure Family