Name: Red Roof Inn Columbia, TN
Address: 1548 Bear Creek Pike, Columbia, 38401, US

6/10

Pleasant

02 Aug 2026

carson

Parking was terrible. Close quarters and everyone parked in front of my room so I had to park far away. Bathroom wall had drywall still unfinished near the door and giant gaping hole at the bottom. Shower leaked a giant puddle into the floor even with shower door closed. Sheets had cigarette burn holes.

4/10

Poor

19 Jul 2026

jesse

bed bugs was in the room

8/10

Excellent

29 Jun 2026

Eric

all good

Self

10/10

Exceptional

24 Jun 2026

Patrick W

Good

Self

10/10

Exceptional

10 Jun 2026

Christopher

Over all

6/10

Pleasant

07 Jun 2026

Tonda

We came to stay 2 night for a softball tournament. Upon arriving our door and many others looked to have patched up holes all over door. Looked like bullet holes. When we entered, it had a very musty smell. The room looked good when we entered, but quickly found out a few things. Freezer in frig was completely frozen over and nothing could be put in it. It was clean otherwise. Beds were clean, but round dinette table had crumbs on it. The tile floor was filthy and sticky in several spots. They had gotten rid of continental breakfast and only had coffee in lobby. Oh, and no coffee maker in room. They did have a microwave and of course the frozen over frig. The first white guy that checked us in was very nice, but the Indian guy that checked us out was not very friendly. There was also a light missing above sink, which left 1 light. It was loud a few times with arguing in rooms next to us, and right outside our door since that's where ash tray was.

Family

8/10

Excellent

07 Jun 2026

Richard

Like most Red Roof Inns this property is going through renovations. My room was clean and was all that I expected.

Self

2/10

Poor

01 Jun 2026

Robert

This was absolutely awful

6/10

Pleasant

26 May 2026

Darryl

The room was OK. The room was clean. All the staff were perfectly fine just the security of the room the secondary latch to secure. The door was broken and nonexistent and then some of the outlets don’t work and also there was no TV guide in the room and you didn’t get all the channels but checking in and checking out was smooth and easy. Staff were very helpful.

Self

10/10

Exceptional

09 May 2026

carson

There is literally nothing but a room, but at least they keep it clean.

Family_with_children

8/10

Excellent

23 Mar 2026

sheena

It was ok the rooms where to hi

Friends_and_family Friends

4/10

Poor

21 Mar 2026

Alvin

Parking was OK, well lit. The floors were dirty. My bare feet were black as a result. After we were in the room for a while we started seeing roaches in various parts of the room. Under the TV stand, on the wall, etc. Some other type of insect crawling around inside the sink.
It was at the end of the day, and we were tired of driving. We will be more selective next time and check the reviews.

6/10

Pleasant

07 Mar 2026

carson

No breakfast, no gym, no pool.

Family_with_children

2/10

Poor

03 Feb 2026

Stephanie

Hotels.com reached out to them numerous times on our behalf and they unable to make any contact with hotel. Ice machine was broken, housekeeping was extremely rude...

Partner

10/10

Exceptional

31 Dec 2025

Dawn

The Staff was very nice and friendly! We enjoyed our stay! Thank you!

Leisure Partner

2/10

Poor

14 Dec 2025

Cody

Just got out of the shower and the power went out. It’s 8 degrees outside. Could anyone help?

Business

6/10

Pleasant

15 Nov 2025

carson

The amenities could improve, a workout gym maybe. They are not good with the \"smoking\" and \"non smoking\" room designations. I never want smoking and they put me in a room that reeked of smoke. Friendly, helpful staff and fairly clean room though.

Leisure Self

10/10

Exceptional

28 Oct 2025

Shannon

Room was very clean and nice.
Staff is very accommodating and you are treated with t
I Highly recommend this Hotel for your one night stay as well as Extended stay. he utmost respect

Business_and_leisure Pet

10/10

Exceptional

25 Oct 2025

Shannon

Clean and wonderful staff

Business_and_leisure Pet

6/10

Pleasant

18 Oct 2025

Nestor

Then room needs to be refurbshed

Guess in progress but shouldnt be rented

Self

6/10

Pleasant

07 Oct 2025

Roy

First of all, I paid extra for a third person, but they only gave us two towels in the room so I had to go ask for another one. My bed had a big stain on the bedspread, so I thought I’ll just turn that back, and when I did, the stain had gone all the way down to the sheets, so that makes me wonder if they laundered the bedding? After that, I did not really wanna sleep in that bed but I had no choice. A shower the next morning made me feel better. I took photos of the stain and the bedding, but there is no option to attach to this review. Would never stay here again unless I needed a pet friendly motel.

Leisure Family

6/10

Pleasant

10 Jul 2025

Troy

As soon as I walked into the room it felt like a sauna and I had to immediately turn on the A/C which was shut off for some reason, in the middle of Summer, in Tennessee. Energy Conservation I guess? There were marks on the walls, a rustic odor, and the sheets and towels were dirty. Despite all that, I was able to fall asleep quickly once the room was cool enough, but this property as a whole is really showing its age.

Leisure Self

4/10

Poor

03 Jul 2025

Kathleen

Not a good option

Booked because it was listed as dog friendly. Room was not very clean (there was a towel on the back of the bathroom door that was used when we checked in). Would have cancelled but had no other options at the time

Friends_and_family Family

8/10

Excellent

03 Jun 2025

michael

the tv remote didnt work and there was no coffee pot in the room.

Self

10/10

Exceptional

31 May 2025

Lance

Friend on staff, very clean

Leisure Self

8/10

Excellent

27 May 2025

Debra

Great location on my travel route. I will be back.

Business_and_leisure

2/10

Poor

21 May 2025

Zach

Didn't like the fact my employees were in a room that had roaches, or the fact that I was only refunded 1 night after they left because of the roaches after one night.

2/10

Poor

06 May 2025

Kristi

Both rooms were very dirty. Blood stains on the sheets, used soap and towels in the bathroom, floors and nightstands were sticky. Trash under the side of the bed. Hair on towels and bedding. Call front desk to ask for clean towels and bedding and were told they didn't have any. Only stayed one night (due to how late we checked in)of the 2 we booked.

2/10

Poor

29 Apr 2025

Jason

Horrible, and overpriced for the area.

Property is run down. Was there for the weekend, but not once was the room serviced, no fresh towels, bed not made, will never stay again.

Business

6/10

Pleasant

27 Apr 2025

Denise

No coffee in room
Guess you get what you pay for

Leisure Partner

2/10

Poor

23 Apr 2025

Ronald

The room smelled, the floor was bubbling up, the bathtub was dirty. The toilet didn't flush properly. The water in the shower was difficult to adjust the temperature. The chain lock was missing. On a positive note, the bed was clean and comfortable.

Leisure Pet

2/10

Poor

10 Apr 2025

Christopher

Third world country very dirty filthy room

2/10

Poor

06 Apr 2025

Kayla

The receptionist was very kind and helpful, however we were woken up this morning at 8:30 in the morning with a knock on the door and one of the cleaning people entered our room. My boyfriend had gotten off of work at midnight and was excited to be able to sleep in. We did not know who it was that just came in our room unexpectedly but I could have been undressing or anything so it was a very scary moment and we will not be coming back to this hotel.

Leisure Partner

10/10

Exceptional

04 Apr 2025

Rosemary

Very clean rooms and the guy at the counter very kind.

Leisure

8/10

Excellent

31 Mar 2025

Diane

Old and run down room however it had the cleanest floors I’ve seen in a pet allowed room.

Leisure Pet

2/10

Poor

29 Mar 2025

Christin

This is the most disgusting room I have ever stayed in. There is absolutely no chance this room has EVER been cleaned properly. Our shoes stuck to the floor, there were visible stains, dirt, grime, and filth everywhere we looked. I am absolutely blown away and completely disgusted.

Business_and_leisure Partner

2/10

Poor

28 Mar 2025

Neka

Discusting!!! Bugs in picture frames, blood on sheets. Dirt on wallas. Pubic hair in dresser.

Leisure Family_with_children

8/10

Excellent

07 Mar 2025

Christopher

Easy access, friendly staff.

Business Family

6/10

Pleasant

09 Jan 2025

Kimberly

Quick stay OK

It was well suited for a quick one night stay. Could be updated and serviced with some maintenance needs. Linens were yellowish. I very much appreciate that they allow dogs and would return simply for that reason- for a short stay.

Partner

8/10

Excellent

05 Jan 2025

Zemeka

Chose them because it’s a peaceful.

Self

10/10

Exceptional

29 Dec 2024

Tiff

Worth the price

Leisure Pet

8/10

Excellent

25 Nov 2024

Jason

My mom and I were in town for a funeral, and needed a place to stay. It was 6 minutes away from the funeral home. It was very convenient. Only issues was that the remote control to the TV didn't work, and a member of the cleaning crew walked into our room Sunday morning. Very weird.

Business Family

8/10

Excellent

18 Nov 2024

Sheila

Need bread

No breakfast, no toast,,no coffee in the room..I enjoy the help with my handicap bathroom,, thanks so much

Friends_and_family Friends

10/10

Exceptional

24 Oct 2024

Eric

Very friendly staff made sure my vehicle was taken care of

Leisure Self

4/10

Poor

23 Oct 2024

Makayla

Never again!

The people surrounding my room were very suspicious. I heard screaming and you can hear everything in the next room from your bathroom. I believe the sheets were clean but very stained. Bathroom had used toilet paper and the shower was gross.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2024

George I Findley

No breakfast snacks

10/10

Exceptional

02 Oct 2024

Kevin

Had a minor issue it was handled swiftly. I'm very pleased with this location

Business_and_leisure Self

8/10

Excellent

14 Sep 2024

Verified traveler

Not clean, buckled flooring , have stayed at several nice Red Roof Inns, this is not one of them.

2/10

Poor

31 May 2024

Amy

Rude staff

The room service will start knocking at 830. I said yes and they still kept knocking. So i answered the door to a young girl who could not understand me. Not good.

Business

4/10

Poor

30 May 2024

Stephanie

Not clean or comfortable

Leisure Family

2/10

Poor

11 Apr 2024

Jeff

I stayed 3 nights and my room wasnt cleaned once and only had 2 towels , thankfully i pack my own linens when i travel

Leisure Family

6/10

Pleasant

07 Apr 2024

Norma

Needs updated.

It's in need for a remodeling in the bathroom. Floor had been flooded and was buckle up and still damp.

Friends_and_family Family

2/10

Poor

06 Apr 2024

Joanna

Room was dirty. Tub dirty and hair in the sink when we checked in. No amenities included.

Leisure Partner

10/10

Exceptional

31 Mar 2024

John

Convenient Location

Business_and_leisure Partner

4/10

Poor

23 Mar 2024

Emily

Check in took a long time even late at night. The room was not fully clean. There was trash from the people before and dirty towels still hanging.

Leisure Family

10/10

Exceptional

17 Mar 2024

Maria

Everything was great except the parking arrangement.

Leisure Family

4/10

Poor

15 Dec 2023

Sally

Very old property. Beds were fine and linens clean. Very cramped bathroom. Killed a roach in the bathroom. Ok for an overnight sleep.

Leisure Partner

2/10

Poor

02 Oct 2023

Stephen

When attempting to check in we were told we had booked a smoking room. If so it was inadvertent as we have allergies. Clerk said there was a non-smoking available so we asked to be changed. Clerk said she couldn’t do that. Hotel was filthy and unsafe. Door to check in was even kept locked. We didn’t stay and may never get a refund but it wasn’t acceptable. We weren’t expecting much but it was too bad to stay n

Leisure Partner

4/10

Poor

29 Sep 2023

Jamey

Terrible stay

Well when I checked in they gave me a non smoking room last one they said this is what I wanted when I walked in the familiar smoke smell hit me so I checked under the mattress to find a crack pipe and a used drug straw wrapped in a wash cloth so I went back to office and they gave me there best handicap room to where the shower head was 4’ high and I’m 6’.2” and it had a full high tub I’ve never saw that for a handicap anyway the bed was so hard but I was tired and made it overall $124.00 a night SUCKED NOT WORTH $40

Business

4/10

Poor

22 Sep 2023

Verified traveler

Filthy, stinky,

10/10

Exceptional

24 Jun 2023

William

Easy to make reservations. Clean room and great shower. Would stay there again.

Leisure Partner

6/10

Pleasant

23 Jun 2023

Elizabeth

Needs new tub and vanity

Leisure Family

4/10

Poor

05 Jun 2023

Verified traveler

The shower faucet was bent and so it was a challenge to get the water temp just right. The commode flush is very slow. The people at the front desk were super friendly and helpful tho.

Business

10/10

Exceptional

15 May 2023

Mary

Everything was fine.

Business_and_leisure Self

4/10

Poor

01 May 2023

Dana

For the price, this hotel was bare bones minimum, not even a box of tissues in the room. The building needs serious renovation, the towels were very worn and thin, and the lobby stayed locked, indicating safety concerns. We just needed a place to stay overnight, but for the price, a few more extras and some coffee in the morning would have been a whole lot better.

Leisure Family

6/10

Pleasant

04 Mar 2023

Scott

Just needed an inexpensive place to spend the night while traveling. If cleanliness is your thing, this place is not for you. Otherwise, it was adequate

Partner

6/10

Pleasant

30 Dec 2022

Chris

they still had the lobby closed and their reason was covid (whatever). The staff was friendly enough though but it was impersonal speaking to them through a window. The room was OK but it had an odd smell. Mold/mildew in the corners of the bathroom. The shower had a stream of water coming from the pull out valve and it leaked. the bed was very uncomfortable and while the sheets didn]t smell clean, they didn't smell dirty. The comforter did smell dirty so I took it off to sleep. There was also a toilet paper roll on the floor at the foot of the bed. For the quality of the room it was very overpriced.

Leisure Self

2/10

Poor

24 Aug 2022

timothy

This place is a dump.
The next evening my clothes still smell like an ashtray. Run down, beat up and moldy bathroom. I was afraid to touch much of anything. Needs clean, paint, new comforters, shower repair by someone who dosent look like they are finger painting.

Business Self

8/10

Excellent

23 Aug 2022

Deborah

This property allows pets.
Room was adequate with convenient amenities.

Leisure Pet

4/10

Poor

03 Jul 2022

Michael

not worth the money.

It is my opinion that they followed Covid protocol just so they didn't have to provide breakfast or other amenities. Nor tissues or coffee provided in the room.

Partner

2/10

Poor

28 Jun 2022

Elizabeth

We arrived late at night after driving all day. Apparently for COVID-19 safety reasons, the lobby was closed. However, this meant we had to wait in a tiny vestibule with numerous other customers arriving, not a mask in sight, which seems far less safe. The computer system was down, and the desk clerks just ignored us for about 20 minutes with no updates or apologies. Despite having a reservation, we did not get the room we reserved, and still had to wait over 30 minutes to check in (we were first in line). When we finally got to our room, we found the bedspreads dirty with chunks of food or something on one bed. The towels had dirty marks on them as well. Finally, with the lobby closed, there was no breakfast, which would have been nice to know in advance. Given the scarcity of hotel rooms in the region that night, we paid nearly $200 for a dirty $60 room at best.

Leisure Partner

2/10

Poor

27 Jun 2022

Verified traveler

Gross and Disgusting

It was disgusting. So so so dirty. Filthy. Absolutely gross. Never ever go here. Mold
In the bathrooms. Dead bugs.

Friends_and_family Family

8/10

Excellent

26 Jun 2022

Jorge

It was ok, just a cricket was around the room

Friends_and_family Family

2/10

Poor

25 Jun 2022

Kendrik

Don't stay here. Front desk lady has the worst attitude. Left out for work and had my wife renew our keys and they refused to let her back in the room which was paid. Wouldnt let her get our dog or personal belongings either.

Business

10/10

Exceptional

18 Jun 2022

Janelle

The staff at check in were friendly and helpful. You can tell it’s an old hotel. It was updated but not renovated. On the plus, the water was hot with good pressure. Also the AC unit was loud but really worked.

Leisure Partner

8/10

Excellent

17 Jun 2022

Ronald

Ok, and would stay again

Leisure Self

8/10

Excellent

06 Jun 2022

Nicole

Office staff was very nice and helpful. The room was pretty basic. The towels were stained in the shower curtain was dirty. The bathroom door did not shut properly. Good place to crash just for the night

Leisure Family

2/10

Poor

06 Jun 2022

Kimberly

The property was incredibly disgusting and I would have not stayed there but there was no other properties. The faucets all dripped, the floor was warped, mold everywhere. When I walked in the floor looked like someone with muddy boots had already walked all over it. Bed had stains everywhere. When they did the turn down service they left their cleaning supplies in the room. The area is not bad, and the staff was ok, but I am going to avoid this chain moving forward.

Business

2/10

Poor

04 Jun 2022

Kimberly

Rooms are filthy. Changed rooms hoping it would help. Not. I personally purchased cleaners, paper towels and disinfectant and scrubbed the place. Dirty bedding, dirty towels, will not put any of my items in drawers - looks like bugs and bug poop, or they didn’t check drawers (all drawers) for what appears to be flea poop, or someone sprinkled pepper throughout. The food chunks stuck in and on microwave and fridge was disgusting. Broken clothes hangers. Filthy bathroom. Stained bedding, stained towels (big ole dark gray stains on almost all towels). I took pics and showed to prop assistant. He apologized and brought me plastic clothes hangers that I think were his personal (they were not hotel inventory). The Red Roof in Columbia Tennessee is the worst hotel I’ve ever stayed at. The only nice thing I can say is the desk clerk and property assistant are pleasant to deal with. If not for other hotels being booked up I would have changed hotels. This place is more like a one star cheap motel. Yet they charge $100 night. Not even worth $50 per night if they cut their price in half. An awful experience.

Business Self

2/10

Poor

10 Apr 2022

William

The only thing I liked about this property was the fact there was a room open and I could sleep out of the cold and wash the stink off me after road tripping for 3 days.
The room stunk of stale smoke and “rent by the hour” clients. The sink counter was held up by unfinished 2x4’s. The shower had cigarette burns on it. The sheets had brown and pink stains, I’m guessing from the aforementioned “rent by the hour” clients. Even though I was able to sleep in a room, I still had to use a sleeping bag.
This room and property is GROSS.

Business_and_leisure Family

8/10

Excellent

20 Mar 2022

Stephanie

The morning check-out staff was quite nice and much more friendly than the check-in staff the night before. He welcomed me into the office and offered coffee for our trip home. The room was adequate. The bed was comfortable and it was fairly quiet. The bathroom could use some attention as it is looking well worn. I was just happy to have a place to sleep for the night since the area was very busy with travelers.

Leisure Partner

4/10

Poor

26 Dec 2021

Verified traveler

Check in was very easy. Frost desk guy was very nice and helpful.
Room was not in good repair. Floor desperately needed to be mopped. Bedsheets were stained.
No coffee pot in room? Found that strange.

Friends_and_family Family

2/10

Poor

23 Dec 2021

Jennifer

Filthy, vomit on the walkway, bugs in the room, one bed had fresh staining on “clean” sheets. 2 towels for 4 guests, malfunctioning, low pressure shower. No breakfast with no price break. Not worth the money… at all.

Leisure Family

10/10

Exceptional

30 Nov 2021

Stacy

Great place !!

Business Friends

8/10

Excellent

29 Oct 2021

Royce

Clean rooms...the bed was very comfortable..more than my own...would stay again

Business Self

4/10

Poor

24 Oct 2021

Verified traveler

Gross bathroom. Toilet was filthy near floor. Dirt and mold on the floor. Hair dryer busted up but still hanging on wall. Will never stay there again.

Friends_and_family Friends

8/10

Excellent

24 Oct 2021

Daniel

Decent hotel for an overnight stop on I-65. Nothing great about it, but nothing bad. Just a clean place to get some sleep. Room was clean.

6/10

Pleasant

13 Oct 2021

Verified traveler

Disappointed

Stained water marks on ceiling. Floor was dirty. No coffee maker in room. Not worth the money.

Partner

10/10

Exceptional

25 Sep 2021

Thomas

Good at what itt does.

Leisure Self

6/10

Pleasant

15 Aug 2021

Catherine

Average

The hotel on the outside was kinda shady but the room itself was clean and comfortable. Should’ve been a much cheaper rate for where and what it is.

Partner

8/10

Excellent

14 Aug 2021

sheila

No toliet paper no tv remote batteries

Friends_and_family Family

2/10

Poor

03 Aug 2021

Verified traveler

I was denied checking in as they said I did not have a reservation and did not honor the reservation I made via this app. I spent over 3.5hrs trying to get this solved via customer service with Expedia and it wasn’t until after 4am before I was told I would be refunded. This was the worst experience I ever had! Wasn’t able to sleep, had to drive an additional 2 hours to get to destination and no offer of satisfaction was made from Expedia.

Business Self

10/10

Exceptional

19 Jul 2021

Amelia

Great the Second time around

After I was given a room upgrade it’s was worth it great people running the place polite and very good vibes

Friends_and_family Family

2/10

Poor

19 Jun 2021

Douglas

While I appreciate that Red Roof is trying to improve the location I was met with a look of confusion and a little frustration that I was checking in. She found the details of my arrangements online then agreed to give me my room. The room was dirty the floor had marks showing where previous tenants had been there there was no toilet paper on the roll and the roll they had available had a puncture from something but I used it anyway because that was all they had. I left whoever takes care of the room a 5 dollar tip but I wanted to leave a note that said next time clean the room

Friends_and_family Family

6/10

Pleasant

06 Jun 2021

Verified traveler

Served the purpose

No frills, clean sheets, quiet

Business

2/10

Poor

15 May 2021

Verified traveler

I booked a non smoking room. I even called ahead and the man I spoke to stated that it would be available if website says it’s available. When we arrived it, we were told we would have to take a smoking room. Because that was all that was available. I had already paid online for nonsmoking and has reservation. The room smelled so bad with smoke, bedspread had 4 cigarettes burns in it, bathroom light was cracked, the little fridge had trash in it and bed shirt had stained yellow sports. The staff was unkind and dismissive of the condition of e room. I had to pay 122 for what should’ve been a 60$ room. I’ll booked here because recent review stated it was nice definitely wasn’t. Stay away

Leisure Partner

6/10

Pleasant

21 Apr 2021

Verified traveler

Room was very basic, floors hadn't been properly cleaned for awhile. Took overnight to get a plunger from staff when the toilet wouldn't go down

Friends_and_family Pet

8/10

Excellent

16 Apr 2021

Thomas

Had to call front desk for towles other then then the stay was fine

Business

4/10

Poor

03 Apr 2021

Verified traveler

The hotel room was very dirty, dirty hand prints all over the back side of the bathroom door (pics), mop boards were filthy (pics) , towels had hair wads in them, sheets on the bed didn't look like they were changed , i had a room with 2 queen beds for a family of 4 and only enough towels and soaps in the room for 1 person, a half of roll of toilet paper, toothpaste splattered all over the front of cabinets (pics) .. i asked for a NON SMOKING room and as soon as you walked in you could smell Marijuana had been smoked in there... very disappointed with the stay..

Leisure Family

6/10

Pleasant

14 Feb 2021

Verified traveler

Cigarette burns and stained sheets, tissue was not restocked. Lots of dust, heater wasn’t working too well. 4/10 experience. Staff was cool though.

Leisure Partner