South Shore

4/10

Poor

12 Mar 2026

Michael

Breakfast is a joke disgusting

Family_with_children

4/10

Poor

11 Mar 2026

Ashanti

I’m not sure if it’s because of the time i visited but the rooms were not what i expected, it seemed very old and out of date, the balcony was okay also seemed out of date. Rooms had a funny smell(maybe because it’s by the water). I didn’t get a chance to experience the pool or spa because I had no idea where they were, staff didn’t explain anything for a first time stay. However it has a great view, and when I wanted to change my room, the staff was very helpful and polite about it.

Family

10/10

Exceptional

10 Mar 2026

Stephanie

The pool and swim up bar was the best, the food and daiquiris were excellent . I loved the steak house Opus. The food was perfect and the bartenders were all super friendly at every bar and lounge on the resort. It was very easy to check in. The front desk had great customer service.

Self

10/10

Exceptional

10 Mar 2026

Joseph

Room was clean, good dining choices, close to Kema boardwalk

10/10

Exceptional

04 Mar 2026

Paul

Pool area was nice but water too cold

10/10

Exceptional

03 Mar 2026

Annis

spa should be onsite

Partner

10/10

Exceptional

02 Mar 2026

Nicola

Did not use the Airport Shuttle

Self

10/10

Exceptional

02 Mar 2026

Linda

This was such a peaceful and refreshing place to stay.
Pool is amazing, people are so helpful and friendly. Love this place. I will be staying here again.

Friends_and_family Friends

6/10

Pleasant

02 Mar 2026

Cody

Clean room

8/10

Excellent

02 Mar 2026

Frank

Not open

Partner

10/10

Exceptional

02 Mar 2026

Martha

Clean hotel.. Nice staff.. nice pool

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Emily

Staff was really helpful, room was clean, ac worked really well. Overall a great stay. Will book again!

Family_with_children

6/10

Pleasant

01 Mar 2026

Patricia

Toilet is running and showers are rusted. Pillows are flat and for a resort expected nicer accommodations than tiny shampoo and conditioners.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Susan

Amazing staff. Beautiful views. Not updated but clean and a great value.

10/10

Exceptional

01 Mar 2026

Diana Sudano

Had a good visit. The room and staff were very good & clean.

10/10

Exceptional

28 Feb 2026

Letitia

The rooms where clean and the breakfast buffet was great and the modette bar was very good.

10/10

Exceptional

24 Feb 2026

Gerhard

Room with great view; good location, friendly staff;

Partner

8/10

Excellent

23 Feb 2026

Theresa

Room was clean and in good condition. Only downfall of this hotel was that one of the elevators was \"out of order\" which caused longer wait times.

2/10

Poor

22 Feb 2026

Maria T

I requested to be moved to another room last night because there were bugs in the room i was staying at. The room was 304. The A/C was not working properly.I took pictures if you’d like i can share them. I was moved to another room 504, which was better because there were no bugs, however the level of noise from the adjacent room made it for a difficult night sleep. It sounded like someone was throwing furniture against the wall through to the morning hours. It was not a very pleasant experience. Instead of submitting a derogatory review, i wanted to make you aware and give you the opportunity to correct the situation.

Friends

4/10

Poor

22 Feb 2026

Mauricio

Staff was great the room is outdated the tv is old with not streaming options and the ac thermostat does not work it will only blow cold and loud it got pretty cold while we where there and could not turn heater on

2/10

Poor

20 Feb 2026

Frank

Balcony and bathroom was dirty which I couldn’t enjoy it at all

Family

8/10

Excellent

19 Feb 2026

Manpreet

Did not interact with staff aside from when checking in. The rooms/bathrooms were very outdated. The view was amazing.

8/10

Excellent

17 Feb 2026

Kevin

All was good

Partner

10/10

Exceptional

17 Feb 2026

Kendrick

As always the staff are the nicest and the room is gorgeous. My only complaint is I wish the room (302) wasn’t so hot other than that everything was perfect!

Partner

10/10

Exceptional

17 Feb 2026

Erick

The staff was courteous and very helpful! The room was clean and very comfortable. Will definitely stay there again.

Partner

6/10

Pleasant

17 Feb 2026

June

Room was good, modern and clean.

Partner

8/10

Excellent

16 Feb 2026

Des

Great value.

Leisure Friends

10/10

Exceptional

16 Feb 2026

Kevin

Always the best place to stay and have family time.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Cheyanne

Room was amazing! Staff was so friendly!

10/10

Exceptional

14 Feb 2026

Kevin

Property and view 5 star

10/10

Exceptional

14 Feb 2026

David Michael

Attentive staff, quiet room, and excellent dining!

Friends_and_family Family

6/10

Pleasant

14 Feb 2026

George D

Immediate smell of mildew from the shower curtain. hVAC system never turned off and we listened to it throughout the night while it never reached the desired temperature of only 70 degrees. Otherwise, staff was friendly enough, average I would say.

Partner

10/10

Exceptional

14 Feb 2026

Mrs. LaKeshia

My husband and I enjoyed our stay. Clean rooms, courteous staff. Great food and drinks at the Opus Bistro.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Kirsten

Nice Room

Leisure Family

4/10

Poor

08 Feb 2026

Carlos

Unfortunately, I wasn’t fully satisfied with my stay. The shower did not drain properly, causing water to pool instead of draining. Additionally, we expected a kingsize bed, but the bed provided was a queen

10/10

Exceptional

08 Feb 2026

VERONICA

The time at South Shores Harbour Resort was delightful. The staff was very helpful. They have everything you could need or want always available.

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Ryan

Nice

6/10

Pleasant

03 Feb 2026

Elizabeth

Older hotel that needs a lot of improvement in cleanliness. The restroom was dirty as well as the bedsheets and the carpets were stained.

The staff is friendly and it is in a nice quiet area.

Business Family

10/10

Exceptional

28 Jan 2026

Elizabeth

Everything was perfect! Beautiful property

Partner

10/10

Exceptional

26 Jan 2026

Michael

Great place

10/10

Exceptional

25 Jan 2026

Dennis

Staff, room and location were all great.

Leisure Partner

6/10

Pleasant

22 Jan 2026

Keith

Overall, the room was fine. My biggest complaint is that the wifi was terrible. No consistent service, in and out on multiple networks.

Self

8/10

Excellent

19 Jan 2026

Wanda

Clean rooms

Leisure Family

10/10

Exceptional

19 Jan 2026

Vertrina

There could been a lot more things including since it was labeled as a resort

10/10

Exceptional

19 Jan 2026

Larissa

Clean room, staff was very friendly, nice atmosphere and central location

Leisure Family

10/10

Exceptional

16 Jan 2026

Charles

The Hotel is a nice place and the staff is very nice and professional.

Leisure Self

4/10

Poor

13 Jan 2026

Susan

Needed updating

Leisure Family

10/10

Exceptional

11 Jan 2026

Terrance

Quiet and breezy

Leisure Partner

10/10

Exceptional

11 Jan 2026

Michael

Too cold

Partner

6/10

Pleasant

10 Jan 2026

Danette

Clean rooms but hotel is old and could use an update.

10/10

Exceptional

08 Jan 2026

Desira

Room and staff was wonderful

Leisure Partner

2/10

Poor

08 Jan 2026

Matthew

We were not checked in they said they have no reservations for us

10/10

Exceptional

07 Jan 2026

Kevin

Check in was very fast. Room was clean although shower diverter valve leaked pretty badly and tub drain was slow.

Self

2/10

Poor

07 Jan 2026

Mohamed

They make you pay extra $100 as a deposit and they tell you you will get it back after you check out and they never did.

Leisure Family_with_children

2/10

Poor

07 Jan 2026

Marco

I couldn't check in. They said there was a problem with Hotels. Com check in or something

6/10

Pleasant

04 Jan 2026

Rochelle

The amenities: pool bar was closed.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Gary

Yes

Leisure Partner

10/10

Exceptional

02 Jan 2026

Joseph

Love staying here, youbcant control the temp in the room is the only down side.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Sue

Clean room, staff and food!

6/10

Pleasant

29 Dec 2025

Diamond

The air conditioning wasn’t really working

10/10

Exceptional

29 Dec 2025

Darrell

Clean room and quiet.

8/10

Excellent

29 Dec 2025

Sue

The room was clean. we had a/c problem. The guy came immediately and got the air cool in less than 15 minutes

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Prithvi

Too small and old for the price better hotels are available

10/10

Exceptional

28 Dec 2025

Suresh Reddy

Yes

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Marilyn

Staff to include the bartender were friendly and knowledgeable

Leisure Friends

10/10

Exceptional

27 Dec 2025

Derrick

Fast check in

Leisure Family_with_children

8/10

Excellent

26 Dec 2025

Corey

I did not get the room i paid for and not compensated for it

8/10

Excellent

26 Dec 2025

Ellen

Clean linens. Bed was not very comfy. Pool was awesome but not heated.

2/10

Poor

24 Dec 2025

Leo

Roach on my pillow. Totally ruined my stay and my vacation. Terrible !

Leisure Family

4/10

Poor

22 Dec 2025

Kenneth

The room was sub-standard. The A/C didn't work properly keeping the room cold. The toilet seat wwas somehow glued to the lid. The shower mixer leaked so bad that it had been cranked closed instead of replacing the O rings making it nearly impossible to turn on. The lobby was nice, but we tried to order drinks, and we were the only customers. It took the bar tender 15 minutes or more to make a White Russian and a Lemon drop. When we checked out they refused to give us a printed receipt. At checkin we were told that the room incidentals deposit would be returned at checkout, and at checkout we were told it would be returned in 2-5 business days. The room was at a Motel 6 level and the customer service was a bit dismissive.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Stacey

Clean, great price this time of year

10/10

Exceptional

30 Nov 2025

Gerhard

Generous facility, large room, good restaurant, helpful staff

Business Partner

10/10

Exceptional

30 Nov 2025

Neil

Great staff. A great experience all around

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Melissa

Enjoyed our stay. Nice resort. The room bathrooms could use an upgrade but everything else was fabulous.

Leisure Family

10/10

Exceptional

28 Nov 2025

John

We have stayed here several times before, and it is always a great experience. The staff is all very friendly and helpful, especially Enrique in the café. We will definitely be returning!

Leisure Family

10/10

Exceptional

28 Nov 2025

Tim

The

8/10

Excellent

26 Nov 2025

Drew

This hotel was so beautiful they had it decorated for the holidays and I was upgraded to a free suite after asking to check in early which the front desk lady was happy to accommodate that! It was so nice to relax earlier than expected! My only complaint about this hotel was the slight smell in our room and the fact the cold air would not work

Partner

10/10

Exceptional

26 Nov 2025

Daryl

This is a gem!!! One of the best hotels in Houston!! Beautiful views from the balcony, close to some of the best food spots in the city!! Wonderful hotel , one of the best in the area!!!!

Leisure Partner

10/10

Exceptional

26 Nov 2025

Joni

We stayed for just a night for a cousins birthday. The hotel staff is extremely nice and attentive, the whole place was so clean, it’s in a nice area, quiet at night while you sit on the balcony and watch the water. We will be staying here again!!

Leisure Partner

10/10

Exceptional

21 Nov 2025

Vicki

Love the view

Leisure Self

8/10

Excellent

20 Nov 2025

Aisha

Easy check in, clean room

Partner

10/10

Exceptional

19 Nov 2025

heather

Love the views and the hotel was so clean and comfortable

Friends_and_family Friends

6/10

Pleasant

17 Nov 2025

Kelli

The bathrooms are tiny, and the bed was quite uncomfortable.
The view was AMAZING

Leisure Self

8/10

Excellent

13 Nov 2025

Colette

Everything was great
Staff fantastic
Amenities fantastic
Location
The view
The room and beds
Would have been a 5 if it wasn’t for our bathroom

The bathroom just needs updated - ceiling and wall issues (rust and peeling)

Partner

10/10

Exceptional

12 Nov 2025

Elden

Everything was great. My only critique is more in the upkeep department. Ice machine area on the 9th floor was messy.. wet floor sign in the middle of the floor.. we could tell there's a problem with the standing water but instead of repairing maintenance is choosing to just place a wet floor sign.

Partner

10/10

Exceptional

11 Nov 2025

Robert

Nice clean rooms. The staff was super friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

10 Nov 2025

Jesse

The room is fine, the hotel restaurant has amazing food.

8/10

Excellent

06 Nov 2025

Elizabeth

First we would like to thank the kind staff! You guys always treat us so well! A few suggestions, Bathroom fixtures need to be updated. Towels are not soft and would like to see bathrobes. We love making this our coastal stop and they do a great job with restaurants and service.

8/10

Excellent

04 Nov 2025

Lawrence

Did not use the pool. Balcony view is good but a small table would have been nice.

Partner

10/10

Exceptional

02 Nov 2025

TARA

Yes

10/10

Exceptional

02 Nov 2025

Hanna

Clean room!!!

Leisure Family

10/10

Exceptional

02 Nov 2025

Eddie

Clean room and good view of Clear Lake boating area. Excellent food and service at the hotel restaurant.

Negative was that elevator windows were dirty and obstructed the view.

10/10

Exceptional

28 Oct 2025

Rashonda

Great hotel. Beautiful clean..Small bathrooms but otherwise a great stay

10/10

Exceptional

28 Oct 2025

Ellen

The room was clean. The staff was exceptionally polite and helpful. The view was pretty.

A special thanks to Tony in the \"facilities\" department for taking apart the plumbing in room to retrieve my diamond earring that had fallen down the drain.

Leisure Friends

10/10

Exceptional

28 Oct 2025

Tracy

Yes, the balcony had a nice view. The only issue was that the balcony held the rain water and we were not able to use it, due to the 2 inches of standing water.

Business_and_leisure Friends

6/10

Pleasant

27 Oct 2025

Warren

The pool is the best things about this place. Rooms are dated. Had 2 rooms during our stay. Toilet ran constantly in one and AC fan was crazy loud in the other. Employees were rude when asking for pool towels. Our entire family hated the pillows on the bed. Minimal elevators despite the size of this hotel meant you are always waiting for the elevator.

Leisure Family_with_children

10/10

Exceptional

24 Oct 2025

William Allan

The entire Staff at SSH H was awesome !!!

Leisure Friends

8/10

Excellent

23 Oct 2025

Laura

Good location

Leisure Family

10/10

Exceptional

23 Oct 2025

Charles

The pool bar was nice and they had a nice vibe

10/10

Exceptional

21 Oct 2025

Breanne

Everyone was polite

Friends_and_family Family