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Hotel Shirakabako Sakaeen

Nagano · Japan

Shirakabako 3419-1 KitayamaView location

7.2/10Very good96 Reviews
Cleanliness7.0/107.0
Service7.6/107.6
Comfort7.8/107.8
Condition6.4/106.4
Neighborhood8.4/108.4
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Shirakabako Sakaeen

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Enjoy a meal at the restaurant or snacks in the inn's coffee shop/cafe. The front desk is staffed during limited hours. Free self parking is available onsite.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

Distances are displayed to the nearest 0. 1 mile and kilometer. Yatsugatake-Chushinkogen Quasi-National Park - 0. 1 km / 0. 1 mi- Lake Shirakaba - 0. 7 km / 0. 4 mi- Shirakabako Royal Hill Ski Area - 1. 1 km / 0.

7 mi- Shirakaba 2in1 Ski Area - 1. 1 km / 0. 7 mi- Lake Shirakaba Family Land - 1. 7 km / 1 mi- Shirakaba Highlands Museum - 1. 8 km / 1. 1 mi- World Silhouette Museum - 2. 3 km / 1.

Read more about this hotelShow less

4 mi- Kurumayamakogen Ski Area - 4. 1 km / 2. 5 mi- Otonashinoyu - 7. 2 km / 4. 5 mi- Megami Lake - 7. 2 km / 4. 5 mi- Echo Valley Ski Area - 7. 9 km / 4.

9 mi- Shirakaba Highland Internationale Ski Area - 8. 4 km / 5. 2 mi- Pilatus Tateshina Ski Area - 9. 1 km / 5. 7 mi- Tateshina Aquarium - 10. 8 km / 6. 7 mi- Kita Yatsugatake Ropeway - 11. 1 km / 6.

9 mi- With a stay at Hotel Shirakabako Sakaeen in Chino (Shirakabako), you'll be within a 10-minute walk of Lake Shirakaba and Yatsugatake-Chushinkogen Quasi-National Park. This inn is 17. 3 mi (27. 9 km) from Lake Suwa and 0. 7 mi (1. 1 km) from Shirakabako Royal Hill Ski Area.

With a stay at Hotel Shirakabako Sakaeen in Chino (Shirakabako), you'll be steps from Lake Shirakaba and Yatsugatake-Chushinkogen Quasi-National Park. This hotel is 16.5 mi (26.6 km) from Lake Suwa and 0.3 mi (0.5 km) from Shirakabako Royal Hill Ski Area.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 長野県諏訪保健所指令30諏保大10-7
  • Minimal age
    18
  • Spoken Language

    Japanese

    Chinese (Mandarin)

Nearby attractions

Lake Shirakaba 0.1 km / 0.1 mi
Yatsugatake-Chushinkogen Quasi-National Park 0.1 km / 0.1 mi
Shirakabako Royal Hill Ski Area 0.7 km / 0.4 mi
Lake Shirakaba Family Land 0.8 km / 0.5 mi
World Silhouette Museum 1.4 km / 0.9 mi
Tateshina Teddy Bear Museum 1.5 km / 1 mi
Shirakaba 2in1 Ski Area 2.1 km / 1.3 mi
Shirakaba Highlands Museum 2.9 km / 1.8 mi
Kurumayamakogen Ski Area 3.6 km / 2.2 mi
Shirakaba Highland Internationale Ski Area 5.7 km / 3.5 mi
Otonashinoyu 6.5 km / 4 mi
Megami Lake 6.6 km / 4.1 mi
Echo Valley Ski Area 6.7 km / 4.2 mi
Mt. Tateshina 7 km / 4.3 mi
Blanche Takayama Ski Resort 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Car park
  • Wi-fi
  • Garden
  • Terrace
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE MOUNTAIN VIEWTRIPLE • MOUNTAIN VIEWTPL.VN

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    TRIPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE GARDEN VIEWTRIPLE • GARDEN VIEWTPL.GV

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    TRIPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Hotel Shirakabako Sakaeen

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Shirakabako Sakaeen

7.2
Very good
96 Reviews
Cleanliness
7.0 /10
Service
7.6 /10
Comfort
7.8 /10
Condition
6.4 /10
Neighborhood
8.4 /10
Amenities
6.6 /10
46 reviews shown
4/10
Poor
20 Jan 2026
Van
The room was freezing.
10/10
Exceptional
01 Oct 2023
Patrick
Good out of season place, large dog friendly, boxer!
Leisure Pet
10/10
Exceptional
04 Nov 2019
Flora
A quiet and serene place to stay, and a good starting point to begin to explore the area. Owner is very friendly and accommodating. and rooms are sufficiently comfortable and clean. The nearest onsen is just a 5 minute walk, and there is a Lawson's about ten minutes away. Would love to come back and stay again if I visit Shirakabako again. :)
Self
6/10
Pleasant
13 Jul 2026
Yui Cham
早晚餐好吃。有免費泊車。老闆招待細心,讚。酒店過馬路便是湖畔,風景優美,房租相對便宜。酒店設施較殘舊,我入住房間要上落廿多級樓梯,搬行李吃力。有水喉聲影響睡眠。
Family
10/10
Exceptional
17 May 2026
Nancy
Right across from the lake, it had a lovely view and great access to the walking path.
Friends_and_family Family
8/10
Excellent
08 May 2026
kazuo
良かった
6/10
Pleasant
03 May 2026
hiroshi
ロケーションは大変良かった、朝夕の料理も美味しいですが、施設の老朽化と虫の侵入が少し問題
Partner
6/10
Pleasant
23 Feb 2026
裕平
ホコリがあるせいかストーブをつけても換気マークが出てしまい停止してし
8/10
Excellent
02 Oct 2025
EIICHI
湖側の部屋は、山、湖、満点の星空も見れて良かったですよ。
6/10
Pleasant
23 Aug 2025
Akira
全体的に設備が古い
Leisure Family
8/10
Excellent
19 Aug 2025
KUMIKO
お風呂を夜中に入ったら排水の音がすごくて他に寝てるだろう人に申し訳なくなった。
清潔感のあるホテルでした。
Leisure
4/10
Poor
14 Aug 2025
Sumiyo
オーナーの人の良さが伝わる。しかし大風呂が欲しい。
Leisure Partner
6/10
Pleasant
14 Aug 2025
ゆうじ
部屋からの眺めはとても良いです!内装はレトロな感じ。設備が古くトイレに暖房便座やウォシュレットなどがついていないのでそこは気になります。
朝食はボリュームがあって満足しました。
Leisure Family_with_children
6/10
Pleasant
13 Aug 2025
MASAKI
ホテルと言うより昔流行ったペンションですね。値段重視で選んだので文句は言えませんが部屋の臭いは流石にキツく、その他は値段相応かと思います。
Leisure Family_with_children
6/10
Pleasant
29 Jul 2025
みつひろ
ホテルからレストランに行くのに自分の履き物にはきかえるのが面倒、外履きのスリッパがあると良い。
Leisure Self
6/10
Pleasant
27 Jul 2025
ミサコ
近くにレストランがなく食事を楽しむようなことができないが普通に静かな湖畔の宿 
宿の食事はひどかった。
8/10
Excellent
24 Jul 2025
??
バイクでの宿泊でしたが、バイクの駐車場を整備してほしい
Leisure Self
6/10
Pleasant
09 May 2025
N
施設は古いが3 人部屋は ロフト タイプで 面白い レイアウト です。 ベッドには 電気 敷布 が 敷いてあり 寒い日でも 快適な睡眠が取れる 。 朝食が ボリュームがあり まあまあ おいしかった。
Leisure Pet
8/10
Excellent
04 May 2025
Verified traveler

今度はレストランも利用したい

旅先の渋滞に何度も巻き込まれ、夜9時を回ってしまいました
ホテルにあらかじめ遅くなってしまう電話をいれましたが、11時でも12時でも大丈夫ですよ、と気遣いの言葉を掛けていただき安心しました
設備に関しては、部屋のエアコンをつけて30分後に勝手に切れてしまい。
本体やリモコンを調べましたが、原因がわかりませんでした
夜中に差し掛かっていたので受付に電話することもためらわれ。
何も報告できずチェックアウトとなりました
ごめんなさい
Friends_and_family Family
8/10
Excellent
24 Feb 2025
Yoshiaki
良いでした。紹介もしたいです
Leisure Pet
6/10
Pleasant
06 Oct 2024
SAKUKO
まあ 普通
でも犬が居ても泊めてもらえて嬉しいです
Friends_and_family Family
2/10
Poor
15 Aug 2024
Tadashim
設備が古い。水回りや冷蔵庫に髪の毛が落ちており清掃が不十分。
8/10
Excellent
08 Aug 2024
yuriko
スタッフの方が少なくて忙しそうでした。
Leisure Family_with_children
6/10
Pleasant
07 Aug 2024
Shinji
なんの迷惑もかけられて無いのにグレードアップしてくれた。部屋のトイレにウォシュレットが無いのは残念。ロビーのトイレを使いました。
Leisure Family
6/10
Pleasant
03 Aug 2024
Tom
客室は狭く新しくないが、かなり清潔に保たれているので快適に過ごせた。
洗浄便座がついていれば嬉しいのですが、、
Leisure Family
6/10
Pleasant
11 Jul 2024
TAKUYA
近くにレストランなどが少ない
6/10
Pleasant
09 Jun 2024
KAO
We stayed with my dog in our room together and we were very happy . ( It costs 1500 yen extra for my doggy )
Leisure Family
10/10
Exceptional
16 Feb 2024
Kawa

一個很好的滑雪住宿體驗

我們一行六人去白樺湖滑雪,入住白樺湖榮園酒店,附近有好多滑雪場大人小朋友都可以玩,揸車也非常方便,房間有很靚的湖景露台,酒店大堂也有歐陸風情,老闆會說中文,溝通很方便,老闆還送我們泡湯卷。人很友善,照顧周到。
Friends_and_family Friends
4/10
Poor
06 Nov 2023
TETSUO
室内にカメムシが多数侵入していました。入室前に除去して欲しかったです。
Leisure
6/10
Pleasant
22 Oct 2023
Kazuki
景観は良くて空気が澄んでいて過ごしやすかったが、備え付けのテレビは取得チャンネルがあまりなく、部屋で過ごす場合だと少し静かだと思った。ただ、周辺の散策はとても気持ちの良い印象だった。
Leisure Self
4/10
Poor
19 Sep 2023
しげる
冷蔵庫にカビが生えていて消毒させた。部屋が狭く動き回れない。朝食は洋風と中華後ごっちゃで日本人の好みに合わない。中国人の感覚ではダメ。部屋のトイレがウォッシュレットでなかった。
Leisure Pet
10/10
Exceptional
06 May 2023
YOSHIKO
ホテルのスタッフの皆さんはとても親切でした。
場所もよく当日は花火が見られました。
Leisure Family_with_children
6/10
Pleasant
21 Aug 2022
bernina

コストパフォーマンスよし

小型犬も同泊できました。老朽化は仕方ないです。スタッフも頑張っていらっしゃいました。
Friends_and_family Family
10/10
Exceptional
07 May 2022
NAHOKO
白樺湖を一望できる立地条件の良い素敵なホテルでした。シャワーのお湯がなかなか出ないのが難点でしたが、オーナーの方がとても良い方で、また是非とも訪れたいと思っています。
Leisure Pet
8/10
Excellent
21 Nov 2021
???
とても静かな所でくつろげました
Leisure Partner
6/10
Pleasant
27 Jul 2021
Verified traveler
お湯が緩すぎます。そこだけがマイナスでした。

エアコンなくても涼しかったので大丈夫でした。
それ以外は素晴らしかったです
Leisure Self
8/10
Excellent
25 Jul 2021
shunji
急な宿泊にもかかわらず、丁寧な対応で滞在は快適でした。
改善点は多いと思うけど、真摯に対応してもらえて、ユーザの声を聞いて受け入れてくれると良くなると思います。
朝食から油物は要らない。パンが冷凍ものでフニャフニャ。量だけで味は2000円の価値なし。次に期待します。
Friends_and_family Family
8/10
Excellent
24 Jul 2020
Verified traveler

感謝です!

始めは知らなかったのですが、ボイラー故障で宿泊予約を止めていたのに、私たちの予約だけ残してくださっていて、貸し切り状態でした(^^;
部屋もいい部屋にしていただきましたし、朝ごはんも満足で、何より気持ちよくスタッフさんに応対していただけて
とてもあたたかい気持ちになりました。

コロナが落ち着いて活気が戻って…またいつかお邪魔したいなと思います。
Friends_and_family Family
10/10
Exceptional
23 Feb 2020
heha
客室には客室内冷蔵庫、および冷暖房完備をご用意しております。
部屋から白樺湖が見えロケーション最高。
近くに複数のスキー場があり、宿泊者向け割引リフト券やスクール券があり、快適に過ごせます。
Leisure Family_with_children
6/10
Pleasant
15 Aug 2019
Verified traveler

価格相応かなと思いました。

最初に、掃除無しで近所のお風呂券と交換でどう?と言われてヒトが少ないのはわかるけど。。と思いました^_^;
窓の網戸が、破けていてアリンコが入ってきちゃいました。
その他はエアコン無しでも涼しくて過ごし易かったです。
Family
10/10
Exceptional
18 Jul 2019
Verified traveler
食事も接客も最高!満足な旅ができました。
Leisure Partner
10/10
Exceptional
11 Jul 2019
TETSUEI

ロケーションが良い

サービスが良くて、朝夕食のお料理も凝っていて美味しかったです。
食事の会場は白樺湖の美しい風景が眺めるロケーション素敵でした。
機会があれば宿泊してもいいと思います。

Family
10/10
Exceptional
03 Jul 2019
Verified traveler

Great location and perfect view!

The view from the hotel was spectacular. The staff are fantastic and Breakfast was well organized and delicious. All making for a relaxing and memorable stay. Many thanks.
10/10
Exceptional
03 Jul 2019
Verified traveler

Very good hotel I hope I can come back again

Overall good hotel with a lot to offer. It is located in a beautiful place. Staff people are very friendly. Comfortable beds and cleanliness.The breakfast was excellent.Very good hotel I hope I can come back again.
4/10
Poor
06 May 2019
Verified traveler
エクスペディアさんを使って初めてコスパの悪い、がっかりした施設でした。次回の利用は無いです。
オーナーの中国の方?の対応は親切で良かったのですが、一人で何もかもの対応で大変さの方が先にたち、こちらがゆっくりすることができませんでした。
Leisure Partner
6/10
Pleasant
03 May 2019
Verified traveler
施設については、あまり広いとは言えないが、落ち着ける空間でした。ホテルの建物自体に暖房が効いているが、電気毛布を入れてくれているのが良かった。しかし、食事はオススメできない。
Leisure Family

Location & surroundings

Hotel Shirakabako Sakaeen
Shirakabako 3419-1 Kitayama, Chino, Japan

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Hotel Shirakabako Sakaeen

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