Porto Cristo Hotel

10/10

Exceptional

04 Jan 2026

Michelle

Clean fresh smelling room and all areas of the hotel. Helpful, friendly staff.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2025

Celie

Phenomenal! No complaints. I really loved decor and the staff was always helpful no matter what time of the day or night.

Leisure Partner

8/10

Excellent

22 Sep 2025

Laurie

Everything was as I expected

Partner

10/10

Exceptional

14 Sep 2025

Mary

Close to the historical centre of Porto; an easy walk.

10/10

Exceptional

07 Sep 2025

Sally

We stayed in an amazing suite. The breakfast was fabulous. Unfortunately the lift stopped working but was eventually fixed.

10/10

Exceptional

27 Apr 2025

Tracey

Great stay!

Great stay, reception staff were really freindly and recommended agusto's for dinner. Hotel is beautifully clean - dont miss out on the garden ots a hidden jem. Breakfast was delicious and room very large and comfortable.

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Jing

Very convenient location walkable to all attractions. Excellent breakfast! Friendly and helpful staff. Recommended us a local Portuguesas restaurant for dinner; it was so good that we ended up going twice! The hotel is very clean and room is spacious. Hallway smells so good!

Leisure Partner

8/10

Excellent

10 Mar 2025

Margaret

Very helpful staff and a nice breakfast. The room was lovely. It was an uphill walk which took about 25 minutes get back to the hotel from the downtown Porto so that would be my only complaint.

Leisure Friends

10/10

Exceptional

23 Feb 2025

Ravneet

The staff were very friendly and the hotel was beautiful. The breakfast was delicious.
I would definitely stay here again!

Leisure Family

10/10

Exceptional

23 Jan 2025

Verified traveler

The hotel was splendid in every way.
Great location, facilities, staff, food, interiors to the greatest of standards offering great knowledge of local restaurants offering great cuisine an affordable prices. Hope to return soon.

Partner

10/10

Exceptional

08 Jan 2025

Jennifer Rosa

A número 1 !!!

Magnífica atención y colaboración en todo lo correspondiente a visitar lugares icónicos y cómo movilizarte, nos tocaron días de lluvia e inclusive nos prestaron paraguas para que no nos mojásemos tanto, recomendamos sin duda alguna y si nos tocase volver no dudaríamos de repetir

Friends_and_family Family

10/10

Exceptional

16 Sep 2024

Teresa

Excellent customer service from the hotel staff! Very knowledgeable and friendly staff at reception to wonderful staff in the restaurant! Will definitely be back!

Leisure Partner

8/10

Excellent

12 Sep 2024

Elias

The hotel in general is nice, the staff were accommodating, the breakfast room and what it provides was good, the room was spacious and the bed was good. The only thing we found that the hand basin in the bathroom was tiny every time you wash your face your head hits the wall. The other thing could improve on what is provided in the room, there was a Kettle and two sachets of tea, my wife prefers coffee with milk neither were in the room also everywhere that we stayed on our travel they supply fresh bottle of water every day that was not the case at Hôtel Crystal. But over all was good.

Friends_and_family Friends

10/10

Exceptional

28 Jul 2024

Rocío

Un hotel 10/10

Estancia maravillosa de 5 días en el hotel Cristal Porto. Trato increíble por parte de todo el personal, máxima limpieza, habitaciones espaciosas con camas muy cómodas y un desayuno buffet delicioso al que no le faltaba de nada.
Ojalá poder regresar alguna día

Friends_and_family Family

10/10

Exceptional

19 Jul 2024

Rebecca

Lovely hotel with blue and white theme throughout. Spotless, with friendly staff and good breakfast selection. We booked this hotel in particular for it's garden and enjoyed an hour or so most days sitting in the sun with a drink. Although the hotel isn't in the city centre it's walkable and the nearest metro is a 10 minute walk away. Very good service throughout, will definitely return if/when we come back to Porto!

Leisure Partner

10/10

Exceptional

01 Jul 2024

Fern

The hotel inside is lovely
Would have liked if the staff was able to tell us what was close by for dining and things to do on a Sunday

Leisure Family

6/10

Pleasant

02 Jun 2024

JULIA CRISTINA

Os atendentes do café da manhã não são cordiais. São grossos e sem nenhuma simpatia. Os três dias em que estive no hotel, todos, estavam mal humorados e com respostas ríspidas.

Partner

10/10

Exceptional

02 May 2024

Lynda

The staff at the front desk was amazing, everyone of them were very helpful and pleasant when we needed help.

Leisure Family

6/10

Pleasant

12 Apr 2024

Debora

It was alright. Room was okay. The staff overall weren’t so friendly, especially the breakfast and front desk staff. Dinner and bar staff were nice. Probably wouldn’t stay there again.

Leisure Self

8/10

Excellent

07 Feb 2024

Erhan

It was what we expected.

Leisure Partner

10/10

Exceptional

30 Dec 2023

Hormoz

Helpful & friendly staff!

Leisure Self

10/10

Exceptional

08 Jul 2023

Anna

Stayed at Hotel Cristal as a group for a weekend away. Hotel was immaculately clean, rooms comfortable and breakfast selection was great. Especially loved the garden area for a relaxing drink and sit in the sun.

10/10

Exceptional

11 May 2023

CARLOS

The service at the front desk was excellent. Great stay.

Leisure Partner

10/10

Exceptional

05 Apr 2023

Michael

Beautiful rooms, extremely clean.

Leisure Friends

10/10

Exceptional

19 Mar 2023

Francis

Nice and clean, great service, easy parking, 30 minutes walk to the Douro river. Would go back

Leisure Family

10/10

Exceptional

15 Mar 2023

Emanuel

Whenever we visit porto, we stay here. Very clean rooms, convenient and great staff.

Leisure Family

10/10

Exceptional

13 Mar 2023

Simone

Pulito e moderno

Hotel moderno molto bello e confortevole, pulito e personale cortese e professionale, parcheggio interno a pagamento

Partner

10/10

Exceptional

30 Dec 2022

Mariusz

Had a wonderful Christmas time and the festive meals exceeded my expectations by far. Comfortable double bed (upgraded from single), lovely decor throughout the hotel topped up with beautiful Christmas decorations. Very clean. Good location, liked being a bit away from busy tourist area, had a feeling of real Porto atmosphere. Highly recommended and would love to return. Big obrigado to the team.

Leisure Self

10/10

Exceptional

13 Oct 2022

Carina

Wonderful room and the lobby was magical!

Leisure Friends

10/10

Exceptional

05 Jun 2022

Michael

Great value for the price. You could easily spend much more and get less in another hotel. Very clean, well maintained, and up to date. Quiet and comfortable room and a generally quiet hotel, even when full, in a quiet neighborhood and street. Excellent breakfast. Very helpful staff. Will stay there again if I revisit Porto.

Friends_and_family Family

8/10

Excellent

29 May 2022

Grace

Hotel Cristal

The staff were excellent. The hotel had problems with bathroom drains but was clean and rooms spacious. The distance from the centre was very misleading - much more than 15mins The breakfast was disappointing. I left my phone charger but the hotel will not return it I have to arrange collection of it - disappointing response.

Friends_and_family Friends

2/10

Poor

02 Apr 2022

Zhongxu

No complimentary water in the room unless you check with reception and have to specify that you are not buying water but requesting a promised complimentary water that you didn’t receive on the first night of your stay, otherwise, they will charge you naturally assuming you are trying to buy some water since you didn’t mention it at check-in because you should have received the water one way or another. They refused to admit that it was their mistake not to put a complimentary water in the room and claimed it was the guest who is misleading them. The first staff who checked me in said it should be on the table in my room. The second guy who assumed I wanted to buy a bottle of water said I should receive the complimentary one at check-in. Really funny. It feels like they are suspecting if I really didn’t receive the free water and they act like I’m trying to scam one small bottle of water from them. And it is 4-star hotel. And the room I booked was for two-people use since singles were sold out. And I can get only one small bottle of water only on the first night of my stay only by asking for it. Not even a second bottle or a large size. And they don’t even provide slippers for guests who do not have reservation for a suite. So I guess the eco-friendly is exclusively for guests who can’t pay for a suite.

Leisure Self

10/10

Exceptional

14 Aug 2021

maxine

Lovely clean hotel
Fantastic breakfast

Friends_and_family Family

10/10

Exceptional

14 Aug 2020

Matt

Amazing hotel, in a quiet part in the central area. You can walk to major landmarks in 10-15mins, lovely staff - because of COVID the breakfast arrangements where different but I had mine brought to my room and the suite was just magical with 2 baths and a balcony. Very clean hotel.

Leisure Self

8/10

Excellent

08 Mar 2020

Franz

Excellent accommodation

Great comfortable brand new hotel. Very clean and excellent professional staff. I’ll stay in the same hotel on my next visit to Porto.

Self

10/10

Exceptional

06 Oct 2019

Sita

Fab short stay

Great hotel, very clean,great breakfast. Around 20 mins walk to centre

Friends_and_family Friends

10/10

Exceptional

13 Sep 2019

Verified traveler

Very clean and tidy, No fussy ornaments. Nice clean mirrored furnitur

Leisure Partner

4/10

Poor

15 Jul 2019

Verified traveler

Hotels/Rooms are older than look in photos (Also hey are better off without those fake flowers in lobby and restaurants!) Comes with nice complimentary breakfast buffet though. The major reason I do not repeat or recommend this hotel is its location--far from main tourists area. Yes, you can take metro but still10 minutes walk (with hill!) from the station, and not dangerous but the neighborhood seems a bit sketchy to me.

Leisure Self

10/10

Exceptional

04 Jul 2019

Christopher

Three days in Porto

Nice, clean, comfortable accommodation Located just outside the general tourist area but easy walking distance to most things.
Helpful staff.
Good breakfast buffet.

10/10

Exceptional

02 Jul 2019

Rocky

Nice, clean Porto hotel. Rooms were good size and updated. Little far from downtown so you needed to take a cab to get to the action.

Leisure Family

10/10

Exceptional

22 Jun 2019

Verified traveler

The hotel was in a great location with lovely modern room and great staff.

Leisure Partner

10/10

Exceptional

11 Jun 2019

Verified traveler

Very clean. Wide variety of breakfast items. Within 1 mile of city centre. Only criticism was no iron or ironing board available. They have a laundry service which wasn’t available by the time I arrived on my first day. The amount of things I needed ironing would have cost me a fortune.

Leisure Friends

8/10

Excellent

07 Jun 2019

Alan

Good place to stay

Good hotel. Excellent breakfasts. Welcoming staff. Couple of items missing from room when I arrived like a pillow! Soon rectified

Friends

8/10

Excellent

06 Jun 2019

Sandra

Angela the desk clerk was amazingly helpful and lovely to deal with. Even though it is not at the heart of all town
It was a nice place to stay. Very good breakfast in the morning.

Friends

8/10

Excellent

26 May 2019

Verified traveler

Nice clean room with beautiful small garden in back suitable for
relaxation and quiet.

Leisure Partner

8/10

Excellent

15 May 2019

GEK LEE

A fair price

Needed to overnight in Porto while accompanying son on a business trip. The hotel was fairly priced and the room was comfortable enough. The included breakfast was outstanding. The free internet worked well and the reception desk was competent and helpful. Would stay again for the same purpose. Do not expect a warm, cosy room. Furnishings are rather utilitarian and on the spartan side.

Family

8/10

Excellent

09 May 2019

Verified traveler

Good, but there is no Iron machine+ no Conditionar + no ear cottons.

Partner

10/10

Exceptional

08 May 2019

Paul

Great hotel

Really nice stay, the private balcony was an unexpected bonus. Will definitely book again

8/10

Excellent

20 Feb 2019

CazKing

a nice hotel, the bar area is gorgeous. I also enjoyed the garden, it was very pretty.
Staff were always friendly and helpful. They held our bags for us after checkout since our flight was in the evening.
Room was a good size and they left some little cakes waiting for us when we arrived.
The only issues we had were with the wifi, the signal in our room was so poor (we were on the 2nd floor) it was a struggle to use it most of the time. Also the cost to park a car in their car park was actually more than the price of hiring it, it was 10euro a day/night. A bit steep I have to say.
But we were walking distance to the centre and all it's attractions, plus some really good local bakeries nearby.
Breakfast was always nice too, they even had soy milk which was great for me.
Overall it was a pleasant stay, we had no major issues and enjoyed our trip :) we'd be happy to stay here again.

10/10

Exceptional

18 Oct 2018

Verified traveler

Highly recommended Cristal Porto Hotel

This has to be one of the best hotels I have stayed at. I could not fault anything. The staff are so friendly and accommodating, nothing is too much trouble for them. The room was exceptional, clean and comfortable. Breakfast was excellent with plenty of choice and served from 7.30 - 10am. Room service was available at a very reasonable cost. The addition of a bar in the evenings was great and drinks and snacks were very cheap. The decor is really nice and I would highly recommended this hotel to anyone.

8/10

Excellent

29 Sep 2018

Kim

Very comfortable hotel and clean.

Metro station near by and easy walking to the town centre.

10/10

Exceptional

26 Sep 2018

Stephen

Just great

Partner

10/10

Exceptional

19 Sep 2018

afshin

no iron in the room and they don't provide you one. the rest is great
staff are very polite and helpful

8/10

Excellent

14 Sep 2018

Gina

Lovely designed hotel with large rooms. One criticism being charged 2.50€ for an extra tea bag and 3€ for a poached egg. Reception staff friendly and helpful.

Friends

2/10

Poor

30 Aug 2018

David

Terrible Service

I didn't have A/C in my room. The internet didn't work when I was hoping to make international calls on wifi (so I had to pay international rates) The gym was closed for half my stay. Individually, I could have lived with any of these things, but together they made my stay unpleasant. The staff promised to follow up with the manager and offer something but never did. I wrote an email giving them one more chance to explain and no one has responded. If you're looking for a vacation where you can relax and rely on good service...look somewhere else.

10/10

Exceptional

25 Jul 2018

Melissa

Beautiful hotel, lovely staff and great breakfast!

On my recent stay in Porto, I stayed at this lovely hotel and was really impressed. My partner and I were celebrating an anniversary and went for the Suite, and we were greeted by a lovely fruit juice and fruit platter when we checked into our room. The room itself was very well kept, with a wonderful balcony to enjoy the morning view. We were also given a voucher for welcome drinks at the hotel bar, which we enjoyed in the lovely outdoor seating area in the garden. The staff were really friendly and super helpful, each of them fluent in multiple languages to make all guests feel at ease. The hotel location is a bit farther out of the city center, but it's very easy to get around in Porto either by foot or by uber, so I think it's definitely worth the extra trip.

10/10

Exceptional

13 Jul 2018

Garryp

Comfortable, modern hotel.

Spacious room with outside area. Good aircon. Tea and coffee making facilities in room but no milk! Decent breakf8and very good buffet dinner. Comfortable, reasonably priced bar.

6/10

Pleasant

26 May 2018

Robert

Needs an update.

I thought the bed needed to be replaced and the towels were ratty. It was not a very comfortable room for a 4 star. The high point was my reception Angela, she helped me find the best restaurants and places in town.

10/10

Exceptional

25 May 2018

saeed

Nice hotel

Nice staff & good location

8/10

Excellent

24 May 2018

Debs

When booked hotel advertised airport transfer could be arranged. Exchanged messages with hotel 4 weeks beforehand and agreed that we required transport to and from airport and prices quoted which we agreed. Checked arrangements for transfer 2 days prior to arrival to be told that they no longer provided this service - we could have been waiting at the airport for a car to arrive that never would had we not checked. Had to make last minute alternate plans. Would have been professional if the hotel had contacted us to advise of this change.
When speaking to receptionist about this were met with a non apologetic response.
Also disappointed english teabags provided in room but no milk even though a fridge is provided in the room. Getting some from the bar proved to be a little difficult
For a deluxe room would have expected toiletries and bottle water to be replenished daily
Two rooms booked but not identical in items provided
Hotel users should be aware it is a good 30 minute walk into old Porto but does provide a quiet location
Inclusive breakfast very good with extensive choice

8/10

Excellent

04 May 2018

Thomas

PORTO IN 3 DAYS.

Very enjoyable.
Easy location to city centre. Metro back to airport 5 minutes.
Suggested trips
Yellow Bus hop on hop off especially the ocean trip.
Also use the tram to take you to the beach area... Very nice promenade and beach area plus many nice cafe and restaurants.
If you use the metro save your ticket. This is like a London oster card. Initial cost €0.50. Just top up card with credit.
Airport metro to Laps station €2.00
Back to the hotel.
Staff brilliant
Breakfast good variety.

If you like football... FC PORTO STADIUM TOUR very good... only €5 taxi drive from hotel.

Last thing ... turn right out of hotel... light snack bar on your left first corner.. into city down hill from cafe🍷

Partner

10/10

Exceptional

22 Mar 2018

Zlatko

Excellent hotel!

Nice and clean. Professional staff. Excellent breakfast.

10/10

Exceptional

06 Mar 2018

Derek

well presented hotel

Staff very friendly and efficient. Located 5 minutes walk from nearest Metro, and 10-15 minutes walk back to main centre.
Breakfast nice choice - upgraded room recommended for bath next to massive bed!
Received welcome voucher for two glasses of port.
Complimentary mini-bar (1 beer, 1 fruit drink, 1 water, 1 kit-kat).
Bar has nice choice of cocktails.
Only found out there that guests can use nearby gym and swimming pool.

Partner

10/10

Exceptional

28 Feb 2018

Oumaima

Very chic hotel. Smells amazing. Very hlam. Our room has a bath tub in the middle of the rooms was amazing.

Partner

10/10

Exceptional

11 Jan 2018

AHMED

Ahmed

I like it, It's clean and modren hotel
Breakfast is good

10/10

Exceptional

17 Oct 2017

Verified traveler

Excellent hotel

I enjoyed my stay and everything was perfect in this hotel. Very clean. Breakfast is very tasty.

10/10

Exceptional

28 Sep 2017

christine

Beautiful hotel in porto

We thoroughly enjoyed our stay at this hotel. It was a bit of a walk from the centre of Porto but within easy reach of metro stations. The hotel was beautiful, huge rooms, really comfortable beds, lovely bathroom, great shower and sparkling clean. The area surrounding the hotel was very quiet and the rooms had great black out curtains. Free bottle of water in the room was a nice touch. Breakfast was varied with something for everyone. The small garden at the back was a good place for relaxation. The staff were very pleasant and efficient and standards were high. Only a couple of small points, could do with a few more hangers in the wardrobe and a waste basket in the bedroom. We certainly would stay there again. Top notch and recommended.

Partner

8/10

Excellent

26 Sep 2017

Verified traveler

Lovely staff

The staff were all really nice, the rooms were clean, spacious and mine had an individual balcony. While there was plenty of room for a double or queen bed, there was just a twin bed with a very bad mattress, so it was not comfortable.

10/10

Exceptional

09 Sep 2017

Valene

Lovely Stay

It was a great stay. Lovely location. Amazing authentic Portuguese restaurant around the corner. Bakery too. 5 stars. No complaints. 20 euro taxi ride to the airport. Simple walk to downtown.

10/10

Exceptional

23 Aug 2017

Kathy

Great boutique small hotel away from centro noise!

What a find this hotel was for me, thanks to accurate online reviews by other guests. I stayed here one week and everything about my stay was excellent. It's only 3 metro stops from Porto's center or a quick bus ride there just outside the front door of the hotel. Metro walk back to the hotel is a slight hill, but nothing unmanageable. The hotel has only been open for 1 year, so I hope they are able to maintain their great room rates, staff, and awesome breakfast--that future guests will respect the premises and not mess up the clean walls, furnishings, etc. I totally recommend staying here, and would do so again in a heartbeat!!! Thank you Hotel Cristal!

8/10

Excellent

05 Aug 2017

Edward

Nice Stay in Porto

Perfectly fine hotel - lots of Porto Blue everywhere in the decor. The room was fine and comfortable. It was odd that they had an outdoor garden we were encouraged to utilize but it wasn't open in the morning. The hotel is probably a 20-30min walk to downtown/center. A nice walk but a bit remote.

Partner

10/10

Exceptional

15 Jul 2017

Daria

A hidden gem

I'm so glad I chose this hotel to stay in Porto!
The staff are simply amazing: so helpful, nice, welcoming and patient. No query or request was too much of a problem (not that I asked them for impossible things!). They speak at least 2 languages, and their English is very good (I personally wish I spoke more Portuguese).
The hotel is - to me - in a perfect location. Admittedly, it is a little bit of a walk from the centre, but it is very much manageable, unless you do not like walking, or have a medical condition that prevents you from it, naturally. It would take me about 15mins to get to the centre; the only downside is that while you're returning to the hotel, you need to go a little up the hill. But it wasn't a problem for me. The Hotel is also easily found once you're off the Metro (Faria Guimaraes): turn right when you come out of the station, walk up the street (R. Faria Guimaraes), and turn left into the first crossing street - the hotel has got a big HOTEL sign sticking off its wall, and is at the end of this street; you cant miss it.
The room is the perfect size for one person, and was clean; same for the bathroom. I was a bit worried the amount of blue would be overwhelming, but it wasn't. The room was also quiet. The only odd thing was the A/C - I thought I had it off all the time, but I could still hear the humming; however, this wasn't a problem. The breakfasts were very nice too-loved the Soya milk as a standard, and all the healthy options

10/10

Exceptional

09 Jul 2017

Verified traveler

The hotel was nice and the front desk was friendly

10/10

Exceptional

07 Jul 2017

William

Beautiful a bit off the beaten path

Beautiful hotel. Decent free breakfast. Very calm despite its 'party' look. The gorgeous lounge was almost never occupied. The staff very helpful. Room was spacious and clean. The only issue was the air conditioner, even on high, barely pumped out any breeze. We asked for help, they said 'the man' will look at it the next day. The next day was no better. Other than this small problem I would recommend this hotel. It isn't really near anything, but a pleasant downhill walk through the old town was just 20 minutes and a 6-7€ ride back.

Partner

6/10

Pleasant

18 Jun 2017

Neel

Last min stay

It was ok stay. Service for only positive thing.

6/10

Pleasant

18 May 2017

Verified traveler

We couldn't check in till 3pm

It was a pity that we couldn't check in till 3 pm that was a pity because we had to go around with jackets and it was very warm,

10/10

Exceptional

02 May 2017

Kate

Very Nice city hotel

This hotel is very nice for a city hotel and the price per night. Rooms were very clean and spacious.
We got a free upgrade so had a bath in our room (next to the bed!!) but the standard rooms did not have a bath. Bar staff and restaurant staff were extremely nice, helpful and cheerful.
Food in the evening was also lovely and for 15 euros you could each as much as you wanted.
Close to a metro link for the airport.
Good night life which doesn't get started until gone midnight down near the tower area.
Restaurants are a bit like cafes. Good one we went to called Beef and Wine on the front - well worth a visit. Need to book each night as struggled to get into one on the Sunday evening. Very busy city. Very cheap to eat out there.

10/10

Exceptional

25 Apr 2017

Verified traveler

Porto with style

Easy access, great place, very friendly staff...
Highly recommended

6/10

Pleasant

20 Apr 2017

Bibi

Good hotel

overall the hotel was okay.
Not really centrally located, but the walk up the hill is not too bad.
The WIFI connection wasn't great in my room, but the hotel is nice, clean and modern.

8/10

Excellent

28 Mar 2017

Verified traveler

Very nice hotel

Very nice and very clean hotel, 10 min walk from city center.

Partner

10/10

Exceptional

27 Mar 2017

Rebecca

Great

Very comfortable, nice breakfast, good service. Tiny minus for no tea and coffee making facilities.

Partner

8/10

Excellent

24 Dec 2016

Verified traveler

Good hotel with not a bad location.We were expecting a little more for 4 stars...The breakfast looks more like a 2-3 stars hotels breakfast..

4/10

Poor

05 Oct 2016

Verified traveler

Long way out of town. Rooms directly overlooked.

Our window was about 12 feet from a building site, and will be 12 feet from another building's window when completed. The hotel is hemmed in all round. It is beautiful inside, but an important detail like privacy should have been primary in the design, with stylish net curtains being more important than other design effects. We had to have the heavy velvet curtains closed to get privacy, which of course made the room hot.

8/10

Excellent

23 Sep 2016

Verified traveler

Good hotel, location is its only downfall.

Porto is a beautiful place, the walk from the river upto the hotel is ok once or twice but twice in one day is a bit of a struggle unless you are superfit.

8/10

Excellent

19 Sep 2016

Lois

Nice, quiet, friendly hotel

This is a new hotel, that is, it just opened this summer under this name and has been completely renovated and refurbished, I believe from another one formerly at this location. (We were even able to buy some leftover tiles from the renovation at nominal prices!)

The lobby and downstairs area are beautifully decorated in blue velvet and crystal. The hardworking staff will try to resolve issues graciously and fast - there were just some minor things they were not able to accommodate.

The guest rooms are also nicely designed, with strikingly tiled showers. They are air conditioned, and the whole hotel is non-smoking, which attracted me as someone with asthma. It did seem as though people had been smoking in some corridors, which must be difficult to control, but the staff was able to find us a nice, large room on the second floor with no smoke smell nearby as soon as I notified them. The only other thing we noted was that the room could have used more places to hang and put away clothes and towels.

We had a nice open view over nearby apartment buildings and gardens. This is a quiet part of town, a good long walk from the main city attractions at the riverside or city center, but we found cab fares reasonable when we didn't feel like walking too far. We also used one of the hop-on-hop-off bus tours to go all around the city, and it was accessible after a 15-minute walk. There were several nice cafes and bakeries near the hotel, which we preferred to the restaurant buffet

8/10

Excellent

17 Sep 2016

rachel

Nice new hotel.

Good breakfast, nice new hotel, clean and comfortable with friendly staff.

Location is ok - but you probablyneed the metro

10/10

Exceptional

17 Sep 2016

Verified traveler

Lovely hotel clean and friendly staff. Very accommodating and helpful.

10/10

Exceptional

12 Sep 2016

Karen

Lovely hotel.

A very nice hotel. The staff were very friendly and helpful. The room was clean, comfortable and quiet, with a great bathroom and fantastic, beautifully tiled walk-in shower. Breakfast buffet was well worth the money. Only drawback was the distance from the centre of Porto and the river.

Partner

8/10

Excellent

05 Sep 2016

alexander

nice hotel

This is a nice hotel with good comfort, services and breakfast. It's about 20 minutes of walking from the center. The building across the street under renovation, so there's no good view.

Partner

8/10

Excellent

29 Dec 2025

M R N

Tudo perfeito

Self

10/10

Exceptional

25 Aug 2025

Diego

Ótima localização, quarto super limpo, funcionários bem atenciosos. Tudo perfeito!

Leisure Family

8/10

Excellent

07 Aug 2025

Mathis

Hotel rooms are nice, but the breakfast is a bit small and monotonous

Leisure Partner

8/10

Excellent

08 Jul 2025

Mauricio

Buenas sus instalaciones

Leisure

8/10

Excellent

13 Jun 2025

gerardo c

El hotel está un poco retirado del centro. Ya es un poco viejo pero con lo necesario para pasar la noche cómodos.

Partner

10/10

Exceptional

24 May 2025

Sufian

Nice clean large rooms excellent service at reception you feel like home

Leisure

10/10

Exceptional

15 Apr 2025

Julie

Très bon séjour !

Nous avons séjournés à l’hôtel Cristal durant cinq nuits! Vraiment très agréable, la chambre spacieuse , confortable, calme et très propre. Le buffet de petit déjeuner est bien fourni. Les produits sont bons. Nous recommandons cet établissement au personnel très agréable.

Partner

10/10

Exceptional

04 Apr 2025

Francisco

Perfeita Estadia com muito conforto

Tudo perfeito como sempre. Não foi a primeira vez que hospedamos neste hotel e tudo foi muito bem novamente.

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Jose R

Excelente

Hotel excelente, com equipe muito atenciosa, confortável - com farto café da manhã e ótima localização! Recomendo sem ressalvas.

Self

10/10

Exceptional

18 Feb 2025

Audrey

Mon compagnon et moi-même avons passé un excellent séjour à l'hôtel Cristal Porto. La chambre était propre et bien équipée, le personnel fut accueillant, à l'écoute et agréable. Le petit-déjeuner sous forme de buffet a ravi nos papilles.
Mention spécial pour la petite attention du personnel le jour de mon anniversaire avec un délicieux gâteau apporté dans la chambre.
Merci encore !

Audrey & Alexis

Leisure Partner

8/10

Excellent

23 Jan 2025

loic

Good, clean and conveniently located.

Hotel is good and conveniently located. Good continental breakfast. No gym. We were lucky and got a street parking right out of the hotel

Partner