Name: Palazzo Rosenthal Vesuview Resort
Address: Via Fossa Della Monica9, Trecase (na), 80040, IT

10/10

Exceptional

28 Jul 2026

Richard

A slightly remote hotel with very good facilities. The staff are very helpful and the pool a delight.
The rooms are very good and the view too.
The dining/breakfast room is good and the dinner menu excellent.
Good hotel shuttle service too, beating ITTaxi (who failed to show many times) and Uber (expensive).

10/10

Exceptional

26 Jul 2026

Anisoara

Hotel Rosenthal located up higher on the mountain with beautiful views of Vesuvio and the Bay. We enjoyed the swimming pool and their breakfast.

10/10

Exceptional

12 Jul 2026

Philippa

Excellent location and service. The accommodation and communal areas were very clean. Pool was excellent. Staff were very helpful and lovely. Definitely recommend.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Annharad

Beautiful hotel and wonderful staff. Restaurant was lovely.

Partner

8/10

Excellent

11 Nov 2025

Giuseppina

Yes.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

David James

Good parking, great staff and good breakfast... Has breath taking views from hotel in a quiet location

Leisure Friends

6/10

Pleasant

13 Oct 2025

Richard

Clean bedroom but the flat bottom sheet was not big enough for the bed and moved around a lot. Aircon was difficult to use and very loud.
Dominica on Reception was kind and helpful. Giovanni provided a wonderful, smiling taxi service and the best cappuccino! The breakfast was somewhat disappointing. The hotel was very isolated and as it was on a main road with no pavements, you could not walk anywhere safely.

Partner

10/10

Exceptional

13 Sep 2025

Deborah

This property was well keeped and beautiful
And the serrvice was amazing

Leisure Partner

4/10

Poor

07 Sep 2025

Rory

Nice hotel. Terrible location.

Partner

10/10

Exceptional

06 Sep 2025

Erich

This was a good, 4-star yet affordable resort-style hotel. The rooms were fine, minor plumbing problems were promptly fixed. Our only issues were the pool hours (closed for siesta in the afternoon, and early in the evening) and the hotel restaurant was kind of expensive, so we mostly walked to a good local restaurant that was more reasonably priced.

The included buffet breakfast at the hotel was excellent, I must say, and the staff were very helpful and attentive, even bringing an urn of fresh coffee & fixings to our table once they realized we drank a lot of coffee in the morning.

Leisure Family

10/10

Exceptional

30 Jun 2025

Collin

Unique, family like experience that makes it feel like an actual Holiday. Feels special.

Leisure Family

10/10

Exceptional

29 Jun 2025

Ruben

Great Hotel. Friendly nice staff. Just shower water pressure was just little low. Hotel is 5 star still in the region. Thank you.

Leisure Family

10/10

Exceptional

23 Jun 2025

LeeAnn

The staff was amazing and went out of their way to accommodate us. Giovanni, the manager , served us and suggested entrees. While the menu is not extensive the daily specials are fresh. The room was spacious and the facilities are well kept. We would definitely stay here again if in the area

Leisure Partner

10/10

Exceptional

16 Jun 2025

Deborah

The staff were very friendly and helpful. The shuttle to and from the station was a blessing. The pool was an added bonus at the end of a hot day. Nothing seemed too much trouble for them.
Beds were comfy, rooms were a good size and views were outstanding.

Leisure Family

10/10

Exceptional

13 Jun 2025

Khuram

The property was very clean and modern, the staff were absolutely lovely and went out of their way to help us and provide a great service

Leisure Partner

10/10

Exceptional

31 May 2025

dariusz

The best! Thank You Luciano! ❤️

10/10

Exceptional

31 May 2025

dariusz

The owner, Luciano and his crew are, very concerned and helps with anything! I never met, in hotel business, people dedicated to the guest like them! On my scale- 100%+! Hotel is beautiful and views are amazing! Kitchen is running by great chef and Luciano by himself! ❤️ If I’ll be close into that area again, definitely I will stay in Hotel Rosenthal again!!! It’s close everywhere including NIA! Thank You Luciano and all you guys for great hospitality and unforgettable experiences! God bless You all! Till next time! Live long and healthy!!!

Leisure Family

6/10

Pleasant

29 May 2025

Adriana

I was disappointed from the moment I arrived. We only spent one night there and arrived fairly late (after 10 PM). We received our room card and were shown the breakfast time but nothing else. We had no wifi information and did not feel welcomed. When we arrived in the room, it was extremely hot and filled with mosquitoes. Understanding the fact that we were close to Mount Vesuvius, we decided to turn on the air and hope for the best. But we started noticing that the room just look dirty. There were spiderwebs on the ceiling, the sheets were ripped and there was a lot of dirt behind the curtains. The curtains were also stained. You will notice on the pictures uploaded. We only had a few hours before catching our return flight to the states so we decided to push through the night. The AC never seem to kick in, very disappointing. Then we turned on the shower, it was supposed to be a rain shower but we turned it on and a stream of water poured out of the shower right over the glass, so I guess it was broken. We ended up showering with the handheld instead. The one thing I want to highlight is the amazing customer service from an older gentleman in the breakfast area. We did not have breakfast, but ran in there to grab some coffee before heading out and he was the only person in the hotel to welcome us with a smile. He kept offering his service and asking us to eat something. He even waved us goodbye as we left.

Leisure Family

10/10

Exceptional

22 Apr 2025

Robert

Awesome hotel , great views over the bay od naples and Versuvius with shuttle service to station for free .didnt use the pool as we stayed in April and still a little cool

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

Colin

Great hotel

Comfortable hotel with great views of Mount Vesuvius. Friendly and very helpful staff, and a nice breakfast. Owner always seemed to be around making sure everything ran smoothly, which it certainly seemed to.

Fairly upmarket restaurant which our kids didn't fancy, but there was a great pizza place a few minutes walk away.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

george

Friendly staff

Leisure Friends

8/10

Excellent

24 Feb 2025

John

good value - nice views - helpful staff

It was a quiet time of year so I am nit picking. The staff were extremely friendly, spoke English and were very helpful indeed. The room was comfortable and clean, so my very minor niggles were:- there was nowhere to sit other than the dressing table stool or the bed, ( outside on the balcony would have been possible had it been warmer - but it was February) there was no decaf coffee, there was no food available in the hotel in the evenings ( possibly because it was a quiet time of year) and there was a bar but not really a bar area as such. Parking directly outside is limited though there is a large carpark adjacent so not really a problem. There are no really local restaurants other than a pizzeria about half a mile away. All that said it was a great place to stay, good value with amazing views of the bay of Naples and Vesuvius. I'm sure the pool is great in the summer and as I say the people were very friendly indeed. If you decide to hire a car in this area though be prepared for the utterly chaotic way the Italians drive - it is survival of the fittest and bravest - hesitate and you are lost. Roads nearby are often narrow, parking and stopping is random, be prepared to be tooted for no reason and watch out for the suicidal pedestrians and swarm of mopeds that come from all directions, often on your side of the road. I loved the area though, Pompeii is spectacular Vesuvius is worth the walk, Herculaneum is small but well preserved and the Amalfi coast is precipitous-enjoy

Partner

6/10

Pleasant

25 Jan 2025

Verified traveler

Nice people, shame about the hotel condition

Staff were very friendly and accommodating. However, the hotel is in need of renovation and doesn't compare to the other 4 star hotels we've stayed in during our European driving holiday.

Partner

10/10

Exceptional

31 Oct 2024

Richard

Meilleur hôtel à Sperlonga

Hôtel bien situé directement sur la plage et auprès du village historique surélevé de Sperlonga qui s’avère très pittoresque.
Belle chambre avec literie confortable et vue sur la plage. Excellent buffet déjeuner.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2024

Donald

My wife and I stayed here 7 nights.Upon arriving we were greeted by the receptionist and given the key to the room Verde. The room is spacious with a spacious closet, there is a desk that has side drawers great for storing smaller clothing. The bathroom is a good size with a tub, the shower works well with plenty of hot water. The sink area has plenty room for what you need. There is a balcony that overlooks the Bay of Naples on one side and Mt Vesuvius on the other. The property is gorgeous and well maintained. There's a restaurant on site which was convenient for nights we didn't feel like going out. Breakfast was very good and the gentleman that staffed the area went up and beyond to make you feel at home. If I was to return to the area this would be my choice of hotel.

Leisure Family

10/10

Exceptional

22 Oct 2024

David

Attentive staff. Fun & informative wait staff. Good restaurant for dinner and breakfast. Impressive view of the bay and Vesuvius.

Leisure Self

10/10

Exceptional

20 Oct 2024

frederick

Amazing hotel in a beautiful setting at the base of Mount Vesuvius. Quiet area even the local roosters sleep late.
The staff was even more amazing than the property they couldn’t do enough for us making sure we had everything and anything we needed or wanted.
We will return in the near future.

Leisure Family

10/10

Exceptional

19 Oct 2024

Sharon

We had an amazing stay. The hotel was lovely and the staff were the best. Could not fault them throughout the stay. They were friendly and extremely helpful constantly ferrying us back and fore to the train station!! Highly recommended. Special shout out to Dario (my personal favourite) Antonio and Giovanni. Thanks guys you made our stay really great

Leisure Family

10/10

Exceptional

11 Oct 2024

Andrew

Incredible staff & incredible views. We loved our stay here. The room was not very clean & had some broken furniture I think. But it had all the basics and I would certainly stay here again.

Leisure Partner

8/10

Excellent

10 Oct 2024

Alexandria

Smaller hotel, great views, friendly staff, gluten free breakfast came with a hot made to order chocolate croissant (nice touch!)

Leisure Partner

10/10

Exceptional

08 Oct 2024

Spencer

Very helpful staff, well presented hotel

Leisure Friends

8/10

Excellent

30 Sep 2024

Gretta Anne

Firstly, the staff, on reception, the cleaners, the waiter, were excellent the hotel was extremely clean and tidy. We had a meal at the hotel one night and the waiter again was excellent, as were the reception staff who were extremely helpful. What let the hotel down were the facilities we had ongoing problems with the air conditioning. The bathroom was tired looking and the genera decor of the room was poor and I felt unworthy of the four star grade. This hotel could receive better reviews if the facilities matched the excellent service of the staff.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Michelle

The property was amazing and the owners and staff were extremely friendly and helpful! Checking in and out was a great experience, very informative and friendly. The breakfast buffet was incredible and with a view of Mt. Vesuvius. We had an evening cocktail out back over looking the pool, too late to see Vesuvius, but the drink was very tasty.

Leisure Friends

10/10

Exceptional

24 Sep 2024

Eamon

Excellent service and experience many thanks to Antonio for his professionalism and Tomasso for his service. I would have no problem recommending this hotel

Leisure Family

4/10

Poor

17 Sep 2024

Billy

Disappointed in room and food but nice people.

First off the people and view was great but everything else was a failure. We had people partying and singing outside of our room after midnight on the first night. We complained and they just said it was a party. The building is old and the walls and floor are paper thin. The food is just okay. We had the hotel set up a tour for us in Pompeii & it was a failure from the start. We ended up having to cancel and just walked Pompeii on our own. Then they tried to charge us for room service because WE took our food to our room. I would not recommend this place.

Partner

10/10

Exceptional

16 Sep 2024

Kandell

This boutique hotel is a dive into luxury with the intimacy you rarely find in a hotel setting. Close to Pompeii, a view of Capri across the water, and a slightly rural village around you. You sit high up and have amazing views from your room windows and also from the glass walled dining room. Loved lounging at the pool which is quite elegant in design.

Leisure

10/10

Exceptional

13 Sep 2024

Janet

Beautiful hotel with an excellent shuttle service. Staff could not be more helpful, professional and friendly. Great rooms

Leisure Friends

8/10

Excellent

06 Sep 2024

Christopher

This was a very nice property with a great view of Mount Vesuvius and truly caring staff. The hotel is well kept up and the pool was definitely a true bonus . The remote location does present a small problem if you did not arrive with your own car. The nearest train stop is over a mile away, and it is very steep to get there.

Leisure

10/10

Exceptional

28 Aug 2024

tallulah

Amazing place to stay.
Take every opportunity to holiday here

10/10

Exceptional

11 Aug 2024

Linda

The location of the hotel is perfect for exploring Pompeii. The staff went above and beyond all the time to make our stay perfect. The pool was an added bonus after exploring the area.

Leisure Family

8/10

Excellent

10 Aug 2024

shobhit

Nice pool, free parking, good restaurant onsite.

Leisure Family

10/10

Exceptional

24 Jul 2024

Patrick

Antonio was amazing. He was super helpful and courteous. Breakfast was great. The pool was awesome after long days out exploring. The only I would change is having a few everyday items on the dinner menu.

10/10

Exceptional

11 Jul 2024

Peter

Fantastic hotel, brilliant views and a top pizza place just a 5min walk away.

Business

10/10

Exceptional

26 Jun 2024

RICHARD

Wonderfull hotel close to Pompei with free parking! Lovely restaurant serving a Mediterranean menu and they were willing to accommodate my special off menu requests. Very friendly staff.

10/10

Exceptional

24 Jun 2024

Jack

Amazing hotel with an excellent service.
I highly recommend this hotel to other, a bit far from town but the view of the Volcano was beautiful.

Friends_and_family Family

8/10

Excellent

20 Jun 2024

Marianne

We were only there one night because we had an early flight out of Naples, and wanted to stay closer to the airport without being in Naples proper. The property is gorgeous. We didn't realize that you really can't walk in the area (no sidewalks, walls on the side of the road meaning you have to walk on the road proper). The day we were there they were hosting both a wedding and a kids birthday party, so there was limited staff to assist us. Others have talked about a pool bar; it was not open, so no cocktails around the pool. Eventually we got a waiter from the restaurant to provide us with some Prosecco. We ended up eating both lunch and dinner there, with the same menu. We had two people with fish allergies, and another two with nut allergies (not intolerances, anaphylactic shock types of allergies). There were limited items on the menu for them, and at dinner they actually brought us a platter of meats and fishes on the same platter, so people couldn't eat it. Again, I temper all of this with the fact that we were there for less than 24 hours, so we weren't (nor should we have been) a priority, but we did regret that this was our last night in Italy.

Leisure Family

10/10

Exceptional

10 Jun 2024

Neil

The staff were very friendly and helpful and nothing was too much trouble. The hotel was very clean and well maintained, breakfast and evening meals were of a high standard. Very little around the hotel without a 25 minute walk to the local train station although they offer a shuttle service if required. Would definitely consider staying there again as it was far enough away from the hustle and bustle of the busy areas yet close enough to get to any of the sights without too much trouble. Staff were able to arrange trips to all the major sights. Had a fantastic stay. Would definitely recommend.

Leisure Partner

8/10

Excellent

04 Jun 2024

Kathie

Beautiful views!

Leisure Family

10/10

Exceptional

01 Jun 2024

Richard

I really liked the staff, they were so friendly and professional. They have amazing attention to detail and make you feel like a welcomed guest in a close relatives home. The property is large and beautiful and the rooms are very nice

Leisure Partner

10/10

Exceptional

01 Jun 2024

Susan Anne

Stunning venue, cannot recommend it more! The staff are welcoming and could not be more helpful or caring. Breakfast came with a wide range of choices and we also ate in the restaurant in the evening. It truly is as wonderful as the photos, great pool, clean and comfortable rooms and the fragrance of the planting, especially at night was glorious. Although a little off the beaten track, a shuttle to and from the local tram station made it easy to reach places like Pompeii, Herculaneum, Sorrento and Naples. Watch out for very expensive taxis especially from the airport to the hotel - plan to travel by tram or bus! Local taxis (organised by the hotel) were better value but only take cash. Hope to go back in the future.

Leisure Partner

10/10

Exceptional

27 May 2024

Andrey

Had garden view room with a nice balcony. Pool was refreshing and clean, with Thomazo at pool side bar service. Lemon trees growing all around boasting fragance. Included breakfast was lovely to enjoy along with the views. Lots of parking available. Front desk staff and housekeeping were great!

Leisure Partner

8/10

Excellent

22 May 2024

Rachel

The staff was great! Everyone so nice and helpful- the grounds were beautiful and the pool and facilities were great.

As a traveler, it was really expensive to travel in and out of Napoli from here. Uber and taxi do not pick up so the shuttle was expensive depending on where you were going. That was for 2 people. Uber and taxi will not take you or pick up to/from the hotel. That was so important to know before i booked, i would have picked closer as i spent over 400 on just shuttle to go do my excursions.

Leisure Family

10/10

Exceptional

15 May 2024

Chris

Very helpful and curteous staff, ample parking and very good facilities - swimming pool, sunbeds etc.
Great location for both Pompei and Vesuvius, 25 min from naples airport and 50 min from Sorrento.
Amazing views of Naples and Mt Vesuvius.

Leisure Family

10/10

Exceptional

06 May 2024

Antonio

Absolutely amazing experience. The property is in a great, very accessible location. Has spectacular views, outstanding food, and every member of the staff went above and beyond to make our stay memorable, it was one of the single best experiences of my life and I will be returning at my earliest possible opportunity. Thank you to everyone at Palazzo Rosenthal !

Leisure Partner

10/10

Exceptional

26 Apr 2024

Robert

We loved the view of the coastline and Mount Vesuvius. The staff were very helpful and kind and fun. Thank you Antonio at the desk and Tomaiso in the restaurant who made our stay enjoyable and pleasant.

Leisure Partner

10/10

Exceptional

13 Apr 2024

Rebecca

Beautiful setting with vesuvius on one side, sea on the other with capri. Lots of lemon bushes in flower in April and other beautiful plants. Pool not heated but we still used it lots. Staff very helpful and printed out boarding pass, guidance on where to park etc

Leisure Family

10/10

Exceptional

30 Oct 2023

Anne

Great place

Leisure Partner

10/10

Exceptional

21 Oct 2023

Maria

Great stay outside of Pompeii! The staff is very friendly and let us park and leave our car to avoid the traffic around Pompeii region, the area is very quiet, and the restaurant downstairs is very good! The included breakfast was good, and the views overlooking Vesuvius and the bay are beautiful! The rooms are quiet and the beds are comfortable, would definitely stay again!

Leisure Family

8/10

Excellent

06 Oct 2023

ALEXANDER

First of all, I commend Dominica and Antonio for their exemplary service and helping welcome us in the property. The hotel is near Pompeii and Herculaneum, two important archeological sites. The seafood dinner was great. The hotel has a great view of Vesuvius and the Gulf of Naples.
The reason that my rating is not a perfect 10 was that when I was paying for my hotel bill on the last day, the credit card machine did not work as it did not connect to the network and this is bad for a 4-star hotel whose guests pays by credit card. Nothing was wrong with my credit card, but the hotel staff said their machine could not connect to the network. They suggested I pay via PayPal. I did, but PayPal charged me a very bad exchange rate. My credit card uses the most current exchange rate and that day it was around $1.05 US dollar to 1 Euro, but Paypal's exchange rate was $1.10 US to 1 Euro. I ended up paying $20 more, and that $20 went to Paypal. I was penalized $20 since the hotel's credit card machine did not work. My advice to the hotel owners - get 2 or 3 machines and make sure it works. I would never use Paypal again to pay for a foreign hotel, because they make big money off the exchange rate. I lost $20, because of this. Not happy about this aspect. This is a logistics aspect that the hotel can solve, and I advice they get a better system. This is the first hotel whose credit card system does not work, and this is a 4-Star hotel. Please correct this logistics problem.

Leisure Partner

10/10

Exceptional

01 Oct 2023

Rabia

Great!!!

It was fantastic. The people working there are very friendly and professional. The restaurant at night was amazing very fresh and tasty.

Partner

10/10

Exceptional

30 Sep 2023

Robert

When the balcony of your panoramic room/floor has views on one side to Vesuvius and the coast down to Sorrento, overlooking Capri on the other, you know you’ve chosen a great hotel. Staff just lovely; prices much in keeping with 4* peers. Pool refreshingly cool & location handy for both Ercolano & Pompeii

10/10

Exceptional

28 Sep 2023

Dylann

Very nice

Leisure Self

10/10

Exceptional

25 Sep 2023

Michelle

Beautiful Hotel and Wonderful Staff

The hotel is beautiful and in a lovely spot. The staff were so helpful and friendly, from giving advice to shuttling us down to the train station, nothing was too much trouble.

The pool was and added bonus and made the hotel an absolute winner! Would definitely recommend.

Partner

10/10

Exceptional

13 Sep 2023

MJ

The hotel was great and the staff were even better. They went out of their way to make our stay (and from what we saw, the stays of others) as enjoyable as possible. I would recommend this hotel to all.

Leisure Partner

10/10

Exceptional

29 Aug 2023

Verified traveler

Highly Recommend

Loved our stay here! The hotel staff were so kind and treated us like family. Gorgeous hotel and stunning views. About a 10 minute drive from a street with many restaurants (highly recommend Capri Blue). Loved this hotel and very cute breakfast. The hotel staff were very accommodating. The rooms are spacious. Really enjoyed our stay here!

Friends_and_family Family

8/10

Excellent

28 Aug 2023

Christopher

The property overall was very nice, it also looked like a very nice property to host a wedding. Our room in general was very good, the only thing I would say, is that the bathroom needs to be re-grouted and recaulked other than that my wife and I had a nice time. The staff was very accommodating and helpful. They also offer a shuttle service if you want to go to one of the docks to take a ferry to the isle of Capri.

Leisure Family

10/10

Exceptional

28 Jun 2023

Norrie

The owner and Manager were very hands on and eager to please the guests and help in any way they could to make their/our stay in their hotel as pleasant and comfortable as possible.

Upon our arrival, we were greeted with a lovely meal and wine and our room was upgraded so that we had the beautiful view of the Bay of Naploli and the Island of Capri every day.

The staff were all very friendly and spoke excellent English. They were respectful but also fun. Breakfast was my favourite time as it was in a beautiful sunroom glazed all around and very spacious..bringing the outside in with beautiful coloured plants.
Breakfast menues were excellent also.

Antonio, The Manager, is one of the best we have had rhe pleasure to meet. He offered his services to organise trips for us to Pompeii with personal guide and Herculaneum and the City of Napoli Museum to see the artifacts from Pompeii and surrounding areas.
He was genuinely pleased to help make our stay there as pleasant and informative as possible and really went over and beyond for us.

The owner, Luciano, of the hotel was also hands on at breakfast greeting his guests and serving too. Plus he cooked for us as well on a few occasions and he introduced us to fish (sea bass) with pasta!! Delicious!
He also was available to take us and guests to various places of interest like Pompeii and come back for us at a specific time or we could call when we wanted to be collected. If he was a real gentleman too. Lovely relaxing hotel.

Leisure Partner

10/10

Exceptional

02 Jun 2023

Kathryn

Wonderful staff and property!

The staff at this hotel is simply amazing! The property is above the traffic of Naples in a lovely setting. Beautiful pool and accommodations. So wonderful to come back to after a busy day at Herculaneum and Villa Adriana.

Partner

8/10

Excellent

26 May 2023

Sharon

Mostly good but one big bad.

Five nights.. clean, spacious rooms and friendly and accommodating staff. However, one big problem: this hotel has a ‘banquet’ room where 4 out of the five nights we were there, parties were going on with loud booming music, loud fue and sometimes children playing and shouting in the parking lot and around the hotel. Sleep was impossible during this time.

Friends_and_family Family

10/10

Exceptional

01 May 2023

Keith

Very nice property. The staff was great. Very good value for the price.

Leisure Family

10/10

Exceptional

15 Oct 2022

Carol

Carmen was the most wonderful help! She was so pleasant and kind and made everything so easy for us.

We loved the view of Mt. Vesuvius and the beautiful sunsets. It was also very convenient to the places we wanted to see (Mt. Vesuvius, Pompeii, and Herculaneum).

If you are traveling by train, make sure you know how to get there. We assumed since it had an address in Torre Del Greco that we would take the train to there and get a taxi to the hotel. No taxis and they could not come pick us up! Apparently, there is another train station closer to them. I never really did figure it out after we got there. Anyway, our mistake.

The food was excellent, especially if you like seafood. Very well prepared.

An overall wonderful experience.

Leisure Partner

4/10

Poor

05 Oct 2022

Marek Edward

Staff were friendly and helpful but hotel was difficult to get to (we were let down by the hotel transfer at the train station) and the rooms were very shabby. Loose cables and fittings and flickering lights throughout the room.
On our last night music was blasting above our room until midnight which ruined the experience for us.

Leisure Partner

10/10

Exceptional

11 Sep 2022

Masoud

Great location

Partner

10/10

Exceptional

09 Sep 2022

Leonard

The hotel was nice. Our room was big and clean. The dinner was excellent.

Partner

10/10

Exceptional

07 Aug 2022

Radu

Nice property. Nice swimming pool.

Leisure Family

10/10

Exceptional

05 Aug 2022

ZHIFENG

Great location, very nice view and super friendly staff

Leisure Family

10/10

Exceptional

03 Jul 2022

David

Excellent

The hotel was excellent! Fantastic views of the sea and mount Vesuvius! Wrap around panoramic balcony. It was a little hard to get to, but so nice. The staff were amazing and friendly. Would stay there again absolutely!

Partner

8/10

Excellent

29 Jun 2022

Neelam

Wait staff was very friendly. Clean hotel. Nice view of Mt. Vesuvius It’s in the middle of a busy area of the city.

Leisure Family

10/10

Exceptional

30 Apr 2022

Kimberley

Amazingggggg!!!!!

Amazing hotel and the staff were fabulous with my 8 year old daughter. Proximity and views to Mount vesuvius absolutely spectacular. Will definitely go back.

Friends_and_family Family

10/10

Exceptional

03 Nov 2021

Julie

Excellent stay in Palazzo Rosenthal

Very comfortable stay in a large room with a view of the pool and Vesuvius.

The staff were particularly helpful and warm.

Plenty of parking and easy access by car to the Amalfi sights.

Partner

10/10

Exceptional

30 Sep 2021

giuseppe

The property is located on a hilltop where you can enjoy a fabulous view of Vesuvius. The room was spacious, clea, air conditioned and well kept. There is a swimming pool which we didn't use as the purpose of our trip was to walk to the rim of the crater and visit Pompeii. I highly recommend this hotel to those visiting archeological sites in the area. The food is freshly prepared and very tasty especially fritto misto!

Leisure Family

10/10

Exceptional

18 Aug 2020

CristinaAlmon

Luciano was an amazing host. He was always making sure we were ok. He was very attentive and treated us as if we were his family. Really appreciate his kindness in taking us to and from the station. The team are wonderful, always going above and beyond anything we needed. The hotel is clean and well maintained. Very pretty swimming pool. We felt safe despite travelling during covid. The location is near pompay and Vesuvius. Every morning we woke up to a gorgeous view of the dormant volcano. Would highly recommend the hotel. We thoroughly enjoy our two week vacation. We want to send our big thanks to Luciano, Carmen and the team and look forward to the next time we go there.

Leisure Family

10/10

Exceptional

25 Oct 2019

Nicole

Staff were exceptional, helpful and friendly. Immaculately clean in relaxing location, up on side of Vesuvius with beautiful views. We used local trains to get around and hotel kindly picked us up from station and dropped us off. Great service. Thank you Luciano and team. 😎

Leisure Family

10/10

Exceptional

09 Oct 2019

Verified traveler

Great hotel amazing staff so helpful and is great to stay here and travel out but a car would be really useful but there is a train station close by
Thank you for a great stay in Italy

Business_and_leisure Family

10/10

Exceptional

07 Oct 2019

Jill

Superb hospitality

The hotel was very nice and clean. The staff were exceptional and ensured that we was catered for. Nothing was too much trouble and they went out of their way to make sure our stay was amazing.

Partner

10/10

Exceptional

29 Sep 2019

beverly

high on THE mountain in gracious elegance

fantastic location, charming hosts

Friends_and_family Family

4/10

Poor

26 Sep 2019

carol

Sad Hotel.

This place is 4 star quality. It’s set on a beautiful hillside over looking Capri to the south and Vessuvius to the east. The room was beautiful, but the shower and a hose in the bath leaked - a lot. During the night water started pouring from the ceiling. They were sort of - yeah it does that sometimes.
Oh and don’t do dinner there. I’ve eaten roadside pizza joints with more ambience. After wonderful food all over Italy, this was disappointing at best and overpriced. Breakfast was average when it could’ve been special as the patio was amazing.
I think they just have not been maintaining the
place.
We drove and it was a terrifying drive up there. If you are going by train, there is no taxi service in the town.

Partner

10/10

Exceptional

25 Sep 2019

Verified traveler

Amazing view, lovely staff and great food! We had a fantastic time here and would definitely stay again.

Leisure Partner

10/10

Exceptional

13 Sep 2019

Dee

Our room was named after a planer. I liked that. You really need a car if you stay here. Lovely place, very helpful staff.

Leisure Partner

8/10

Excellent

27 Jul 2019

Verified traveler

Thw prperty is clean the stuff are helpful the location is great. There was aproblem that the amount we were asked to pay at the checkout was different than the amount whene we close the deal through expidia it was taken care off

Leisure Family

10/10

Exceptional

25 Jul 2019

Verified traveler

Palazzo Rosenthal
We stayed at the Palazzo Rosenthal in early July and can completely recommend it. Naples and the Circumvesuviana have been hot and busy, but on the quiet slope above Leopardi we have found the hotel to be a peaceful escape, with a stunning view of the bay of Naples, Vesuvius, landscaped gardens with fruit trees, palms and old olive trees, a gentle breeze and a beautiful swimming pool. Staff have been kind, efficient and friendly, with a shuttle bus to the station (phone the hotel for a lift from Leopardi.) There’s a generous car park if driving, a roof terrace with views not to be missed and good exercise if you choose the walk to the station. The waiters were friendly and dignified, dinner was just what we needed, good choice of menu for a smaller boutique-style hotel, it’s not a resort hotel, but has just what we want and need, including a wrap around balcony with ridiculously beautiful views, excellent room and bathroom, some wildlife watching (birds etc). Fabulous value.

Leisure

10/10

Exceptional

24 Jul 2019

Rachel

Paradise beautiful relaxing a taste of la dolce vi

Great food ,great service ,beautiful views, the owner is helpful and friendly , the place is clean, safe, and the pool great after the almafi coast, Pompeii and Mt Vesuvius , I would stay again and recommend tge place to friends and family

Family

10/10

Exceptional

13 Jul 2019

Matthias

Great spot between Naples and Pompei

Relaxing hotel on the base of mount Vesuvius, with views of gulf of Naples. Great accommodating staff, great food, relaxing pool. All you could wish for.

Family

6/10

Pleasant

10 Jul 2019

Verified traveler

Staff were very helpful and friendly.
Pool and restaurant were pleasant.
Cleanliness of outside and gardens were excellent.
Close to tourist sites.
Quality of meals were very good.

Area outside gates was strewn with litter and rubbish with bins full in local villages.
Bedroom cleanliness and daily cleaning was only ok.
Cups were not being washed by kitchen. Washed in room and still unclean.
Kettle but no tea coffee sugar etc.
No complimentary water on arrival.
Prices in restaurant were higher than town but as hotel is isolated, limited options to dine, unless driving.

The hotel only has 15 rooms and many function areas. During our stay the loud noise was as follows:
Friday till 12am
Saturday till 3am
Sunday till 12:30am.

Not really designed for catering for tourists as income relies on events and parties.

However price of accomodation is reasonable and off sets this inconvenience to some degree.

Note - Hotel replied to arrival comments saying they had discussed with guest, but this was not true.

Leisure Partner

8/10

Excellent

04 Jul 2019

Verified traveler

Lovely hotel, with great views, terrace and pool. Staff friendly and helpful. Food really nice, plenty of choice at breakfast. Bit of a hike to the station, particularly as it was so hot. The hotel transport to the station is only available at certain times. Staff should make guests aware of where to buy train tickets, as the station is often unmanned ( the newspaper stand on the Main Street, opposite the church) The pool was lovely to come back to after spending the day sightseeing.

Partner

10/10

Exceptional

29 Jun 2019

Matthew

Loved it!!

The hotel is beautiful with very friendly and helpful staff. The view outside was amazing. The local area around the hotel. Not so much. Don’t recommend walking anywhere. Roads are so narrow and people drive crazy up and down those roads. Very nice restaurant 2min drive down the street called Beer Garden was also amazing. Would definitely recommend this hotel to anyone.

Partner

10/10

Exceptional

26 May 2019

Verified traveler

Wonderful views and friendly staff. Small town location just outside Naples.

Leisure Family

6/10

Pleasant

10 May 2019

Verified traveler

If the weather was warm, this hotel would have been magical. The outdoor patio and pool look amazing. The restaurant is just ok-salmon was over cooked, but not bad. The staff was very friendly. If you stay here, expect to be stuck here unless you have a car.

Partner

10/10

Exceptional

02 May 2019

Andreas

Just great!

Fantastic hotel. Great rooms, great restaurant, cool pool, great views. Perfect location to just everything in and around Naples.

Family

8/10

Excellent

30 Apr 2019

Verified traveler