Hotel Residence Italia

8/10

Excellent

19 Aug 2025

Amged

Great place on the way

2/10

Poor

22 Jan 2024

morenike

Terrible

The hotel is very old and outdated. The bed is the smallest I have ever slept in the entire life. There was a roof leak in the bathroom. No kettle in the room to make tea and the weather was so cold. I went to ask for water to make tea, I was charge €4 for hot water only. The dinner was so o expensive and tasteless. I paid €261 for a night. What a waste.

Business

8/10

Excellent

21 Sep 2023

Anuj

Location good, near the city and expo but the hotel really needs to be renovated completely. Big hotel and with big property on the grounds. A hotel brand needs to take over.

8/10

Excellent

18 Jul 2023

Teresa

Check in was easy, room was clean and comfortable. We arrived on a Saturday early evening and left Monday morning. The pool and gym were both closed by the time we arrived and all day on Sunday. That was very disappointing. Also, I’ve learned Italian showers are small but this one wins the prize for smallest! Otherwise, good stay.

Friends_and_family Family

10/10

Exceptional

24 Apr 2022

Patricia

We didn’t like the location.

Leisure Family

8/10

Excellent

25 Oct 2021

Benjamin

Clean, spacious rooms

Clean and large rooms with comfortable bed, free parking and located in a very quiet area (no noise of traffic).

Business

8/10

Excellent

08 Oct 2021

Karolis

Very dissapointing

Super old rooms, smell of smoke, don't be fooled by the exterior which is renovated.

Breakfast is good though and you can ask for hot meals.

Partner

10/10

Exceptional

19 Aug 2021

Susanna

Perfect stay

Wonderful experience! The room was very clean and spacious, the staff at the reception was very kind and friendly. Amazing stay.

Partner

10/10

Exceptional

21 May 2021

erlene

The hotel is clean and the staff are very welcoming and helpful. We also dined there for 2 nights and the food was wonderful. Recommendable.

Friends_and_family Friends

8/10

Excellent

07 Feb 2020

Trinidad

Great location and very friendly staff. The furniture could have been a little more comfortable, but I enjoyed my stay overall and I would recommend it to others.

Business

8/10

Excellent

21 Jan 2020

Verified traveler

Location is handy for the fiera show in Vicenza. The price is very expensive.

Business Self

8/10

Excellent

23 Nov 2019

Verified traveler

Very pleasant hotel with friendly helpful staff and a good breakfast offering. I do think it should be made clearer in their listing that the gym and pool is not actually part of the hotel and costs an additional €8 a day to use. It is on the listing but they couldnt hide it more if they tried!

Business_and_leisure Self

4/10

Poor

22 Apr 2019

FrequentTraver

This property did not meet my expectations at all. I chose this location because we wanted to take a swim after being out all day. We ended up arriving and the hotel pool was had closed for the day. Because the pool was closed, the staff upgraded our room to executive. The bed was hard and the pillows were thin as paper. I woke up the next morning in so much pain due to being uncomfortable all night. The mini bar had two waters in the refrigerator and no other amentities in the room. I will not stay in this hotel again.

The breakfast was good and I recommend it.

Leisure Family_with_children

6/10

Pleasant

05 Oct 2018

Jeremy

Not the best

Internet was horrible, AC didn’t work at all

6/10

Pleasant

30 Jul 2018

Mike

Nice hotel outside the town.

Needs some work on the waiting room, bathrooms. Breakfast is ok

8/10

Excellent

06 May 2018

Verified traveler

Good hotel

10/10

Exceptional

21 Apr 2018

Richard

Vincenza stop over

We traveled from Como and needed a room near Bassano del Grappa, or along the way, because we had to leave Como in the evening, it's about 2.5 hours to drive. We decided Vincenza would be close enough. We booked prior via internet and chose Hotel Castelli because they had breakfast, internet and parking. The room was clean. Breakfast was great, they had scrambled eggs and ham for hot food. There was also yogurt, cereal, croissants (apple filled!) and other sweet treats. You could get many different types of coffee from a machine and also espresso from a big machine.

Location was easy to find.

Family

10/10

Exceptional

12 May 2017

ynes

excelent base in nordItaly

GOOD BASE TO VISIT FLORENCIA, VENECIA, ETC

Family

10/10

Exceptional

03 May 2017

ynes

ExcelentHotel-Base for NorthItaly

Nice Hotel 4 stars. Optimal for visiting northItaly. Excelent attencion

Family

10/10

Exceptional

28 Jan 2017

Biagio

Good

Partner

8/10

Excellent

25 Nov 2016

nasser

Great place to stay in.

Great value. the staff very nice. Very good breakfast.

6/10

Pleasant

21 Nov 2016

Verified traveler

Decent hotel but dated

Hotel was clean and very friendly staff, but it was a little dated and needed some repairs/updating (the shower in our room didn't work properly, so we had to use the tub). The hotel has a pool, sauna and gym but they are not easy to access. Other than that a decent hotel.

6/10

Pleasant

03 Oct 2016

Ariane

An average hotel, very friendly staff

The wi-fi connection was very little and often fell, which meant we had to keep logging in and entering the password every time. There were points in the room where the wi-fi did not work at all. The bar is closed on weekends and the pool only open until 18h. Overall is a good hotel to sleep only. I say it's an average, ordinary hotel, but with a great location, easy to main roads leading to Venice, Rome, Florence.
positive: very friendly and helpful.

Partner

6/10

Pleasant

07 Jul 2016

Verified traveler

WIFI was working on only 1 device. That was inconvenient.

6/10

Pleasant

01 Feb 2016

nahid

Good location close to Vicenza Oro show.

It was a pleasant stay, because the staff treated us very well.

6/10

Pleasant

21 Oct 2015

Radek

The hotel was good value for money. However could do with a little re-vamp. The room looked a bit tired. Pool was ok however very strange time limits applied.

2/10

Poor

15 Oct 2015

claudia g.

Trip

We cancelled, I couldn't get in touch with hotel to confirm. When we got there no restaurant, no breakfast on weekends ,wifi down and the place was filthy. We went elsewhere. Poor location

Partner

10/10

Exceptional

02 Aug 2015

gerti

Great hotel, not so great neighbourhood (especially at night)

Family

8/10

Excellent

03 Mar 2014

Traveler

Value for Money

The Experience was good ... Overall worth it .... They should have more English Channels on TV.

10/10

Exceptional

17 Nov 2013

Fred

Two hours from Venice!

We stayed here for one night in late October 2013 on our way back to Venice from La Spezia. We selected it based on price, parking, breakfast and location. We had a rental to drop off at the airport by midmorning, but didn't want to drive all the way in the previous evening. We had located the hotel on our way out to Milan so it would be easier to find on the way back. It's a large hotel with all the amenities and plenty of parking. The breakfast was quite adequate.

2/10

Poor

28 Nov 2012

Verified traveler

Terrible

This is the worst hotel I have seen in many years. Four Stars really?? this is a hostel. I had someone else hairs in my bed.

6/10

Pleasant

23 Oct 2011

Victor

In the middle of nowhere, difficult to find

Took 2 hours to find it. Nothing for miles and miles around was open after 6pm, not even gas stations. No complaints once I got there. Great gym!

2/10

Poor

14 Mar 2011

Michelle

Amazed that this is considered a 4 star hotel.

I checked in around midnight, and was really upset to find my room cold, ugly, and dirty. Had it been earlier in the evening, I would have changed to another hotel. I called the Reception to see if I could change to a room that had functional heating, but they said no. The room smelled, had mold on the walls, wallpaper that was peeling off, and a view of a slum. For these reasons alone I would not recommend this hotel to anybody, but there was also the less than terrific 1970's blue carpet, blue furniture, and blue bathroom that was the topping on the cake. Rest assured, it is certainly not a 4 star hotel.

6/10

Pleasant

27 Jul 2010

Zvi

Hotel & Residence Castelli

Rather convinient for touring Venice (go by train). considering the price - good value for money,clean. Room ameneties - fair in the best case. Location convinient close to highway but in a backyard of a commercial building

6/10

Pleasant

11 Jun 2010

Kim

Not Impressed at All!!

The hotel was no where near anything except an industrial area. Not convient to anything except a noisy pizza place/bar out front. We arrived to find out we were not in the hotel, but in the residence at the other end of the driveway over the clothing shop. The wall in our room had mold on it near the ceiling where the wallpaper was coming off the wall. The washing machine smelled as if someone had urinated in it. All in all it was a major disappointment and I would not recommendto anyone. On the upside they had a decent breakfast and it was cheap and the staff at the front desk was courteous, spoke excellent English and was helpful.

8/10

Excellent

24 Jun 2009

Vicki

Great place to stay

The hotel was great. We actually stayed in the residence so the room was more like a studio apartment. The only thing that wasn't so great was that they came to clean the room at a certain time everyday and we were almost always there. Instead of coming back to clean it later they would clean if we wanted it while we were still in there. It's pretty far from the center of town but we used it as a middle point between Venice and Verona so we were okay with that. There is a grocery store nearby which was great because we had a kitchenette so we could cook. The pool and gym were closed at random times throughout the day so when we did have time for a swim the pool was always closed. Other than that it was a great place to stay and I would stay there again!!

8/10

Excellent

04 Jun 2009

Irfan

Big and clean rooms, very big parking lots, very good view

Big and clean rooms, very big parking lots, very good view

8/10

Excellent

20 Feb 2026

GIUSEPPE

Ottimo

Self

2/10

Poor

05 Dec 2025

Paulo

Il soggiorno è stato errato. Doveva essere per il 27/11 ma purtroppo a causa di un errore mio o vostro ho dovuto pagare per intero una prenotazione non utilizzata. Voi avete detto a me che l'Hotel Castelli ha rifiutato il rimborso mentre ero li loro mi dicevano che il rimborso lo facevano. Comunque ho pagato per due notte.

10/10

Exceptional

23 Oct 2025

UGO

Camera nuova, servizi ottimi, clima perfetto

Business

6/10

Pleasant

19 Oct 2025

Domenico

Prima camera spaziose ma bagno un po non troppo bene senza bidet

Partner

8/10

Excellent

03 Sep 2025

Fabien

Très satisfait

Très satisfait. Restaurant très apprécié.

Business

8/10

Excellent

18 Aug 2025

Verified traveler

Mit dem Zimmer muss man etwas Glück haben. Wir haben den \"alten\" Trackt durch Zufall gesehen und der wäre keine 2 Sterne wert gewesen. Der neue Trackt ist absolut in Ordnung

Früstücksbuffet eine ABSOLUTE Katastrophe von der Qualität und dem Service.

Partner

4/10

Poor

08 Aug 2025

Paulo R A

Não é 4 estrelas. Serviço e atendimento precário.

Não é nem de longe um hotel 4 estrelas. É um hotel de excursões o que cria inúmeros problemas. Frigobar vazio no quarto. Janela não veda barulho e o hotel fica ao lado de um parque de diversões onde se faz shows nos fins de semana. Falta de reposição de comidas no café da manhã e sem variedades dos alimentos oferecidos. Ninguém para ajudar com as bagagens.

Partner

10/10

Exceptional

16 Jun 2025

Antoine

Très bien!

Business Family

4/10

Poor

15 Jun 2025

Martin

My stay was okay.

Business

8/10

Excellent

29 Mar 2025

giuseppina

accoglienza e servizi ottimi.

Business

8/10

Excellent

31 Dec 2024

michele

Viaggio con famiglia per solo 2 notti, cmq camera ben organizzata e bagno spazioso e funzionale.
Personale rispettoso e disponibile, da curare gli esterni, visto che la struttura si trova in una zona un po' isolata e buia.

Leisure

8/10

Excellent

21 Nov 2024

Giancarlo

Tutto bene, personale molto dipsonibile e professionale
Arredamento e e bagni sono un po' datati

Business

6/10

Pleasant

22 Aug 2024

maurizio

the hotel is in the industrial district of Arzignano. it is an Hotel once upon a time a quite good hotel but now it needs a significant renowation. in particular the carpets are in bad shape full of stains. the fornitures are from the '70s but i do not complain for this. the real problem for a person traveling for work is the scarcity of plugs. today is a real problem. to charge the computer and the phone I have to unplug a bed lamp.
I used the restaurant for dinner using the daily menu. sufficient. the personnel was indeed very gently. the let me use a conference room for a morning because I need to do a very reserved conference call. thus in my opinion is not a 4 stars as promised but the price is very cheap.
if renowated a bit can be considered a choice in Arzignano

6/10

Pleasant

29 Nov 2023

Emil

Rustige ligging, ontbijt was echt geen 4**** sterren

Business

6/10

Pleasant

28 Oct 2023

Maurizio

Non credo torneró

In linea con quanto speso ma non è un 4 stelle.
Camera grande ma mobilio totalmente rovinato, camera molto buia, pavimento che in alcuni punti si scollava, pochissime prese elettriche tant’è che una volta a letto o caricavo il telefono o usavo l’abat-jour visto che c’era una sola pres, frugobar spento con 2 bottigliette d’acqua calde.
RISTORANTE: personale gentile ma molto distratto ed eravamo solo in 3 in tutta la sala. Ho preso la costata, tagliata malissimo con osso largo 4 cm e carne alta poco più di 1 cm, era triangolare. Chiesta al sangue, cottura passabile ma si puó migliorare specialmente facendola cucinare di più sull’osso visto che la carne li era totalmente fredda.
COLAZIONE: nella media ma il bacon non era per nulla cotto bene.

Nel complesso passabile ma c’è di meglio quindi mon credo torneró

Business

6/10

Pleasant

15 Jul 2023

Paolo

Lavoro a Montecchio e dintorni

Hotel in posizione strategica per muoversi per lavoro nella provincia di Vicenza.
Camere un po' da svecchiare, non c'era una sola presa elettrica libera.
Servirebbe una ristrutturazione.
Prezzo direi economico, ma non meriterebbe di più.

Business Self

6/10

Pleasant

01 Jun 2023

Paolo

Soggiorno di lavoro

Difficile da giudicare.
Hotel 4 stelle ma la struttura è decisamente da rinnovare.
Camera abbastanza ampia ma degna di un 2-3 stelle: arredamento che ha fatto mille battaglie, frigobar non funzionante che è solo un armadietto con 2 bottiglie di acqua a temperatura ambiente, condizionatore d'aria impossibile da regolare, articoli da bagno di livello discutibile, balcone con vista su un cortile posteriore malmesso.
In più mancano prese di corrente e l'unica disponibile è andata in corto circuito con danni al dispositivo collegato (ma nessuno si è preoccupato di offrirmi un risarcimento).
Mezzo voto in più per la buona colazione.
Prezzo competitivo ma preferirei spendere di più per avere qualcosa di meglio.

Business

8/10

Excellent

19 May 2023

Diego

Nice hotel. Cleaned

10/10

Exceptional

14 Feb 2023

massimo

Personale gentilissimo, ottimo ristorante, spazio ampio della camera

Business Self

10/10

Exceptional

17 Nov 2022

Stefano

Tutto perfetto

Business Self

10/10

Exceptional

29 Aug 2022

Szilvia

I was satisfied with the staff. It was friendly service. The breakfast was very tasty and plentiful. I recommend to everyone.

Leisure Partner

8/10

Excellent

27 Aug 2022

Alberto

Giusto compromesso per qualità e prezzo

8/10

Excellent

24 Aug 2022

Verified traveler

DI passaggio a Vicenza

Ottima stanza. Posizione molto tranquilla. Buona colazione

Partner

8/10

Excellent

03 Aug 2022

Paolo

Relax in tranquillità

Giornata di relax

Self

6/10

Pleasant

22 Jul 2022

Emilie

Mériterait un gros rafraîchissement

Pas mal si vous souhaitez un retour dans les années 90 sinon déco vieillotte, literie fatiguée, réparation pas terrible, prise sans cache a la tête de lit. Climatisation à bout de souffle, très bruyante pour peu d’efficacité.
Le petit déjeuner était correct.
Le personnel professionnel.

Friends_and_family Family

8/10

Excellent

25 Jun 2022

JAE DEOK

편안하고 조식이 맛있음..

Business

10/10

Exceptional

20 Mar 2022

Sarmad

Niks tekort, mooi prijs en aardige personeel.

Business Self

8/10

Excellent

07 Mar 2022

Cristian

Personale cordiale colazione buona

Leisure Self

10/10

Exceptional

24 Nov 2021

Pietro

Molto soddisfatti.Buona struttura. Ottimo personale. Super disponibilità.

Business_and_leisure Family

6/10

Pleasant

23 Nov 2021

Pompe Ing. Calella S.r.l. Dott. Giuseppe

Bella struttura, personale gentile, cena ottimo rapporto qualità prezzo. Camera inqualificabile per un 4 stelle.

Business Self

8/10

Excellent

07 Nov 2021

Antonio

Il personale gentile sempre presente, professionale. Gli arredi nelle camere sono un po' datati ma puliti. Doccetta del bagno aveva bisogno di manutenzione. Colazione abbondante con possibilità di scelta a buffet molto varia. Nel complesso un buon soggiorno.

Partner

8/10

Excellent

07 Nov 2021

Marco Antônio

Em Montecchio maggiore a melhor opção em hospedage

Hotel antigo, porém com um pessoal atencioso, café da manhã muito bom, a localização devia ser melhor sinalizada, pois a rua e a entrada de acesso para quem não conhece é de difícil acesso

Partner

6/10

Pleasant

22 Oct 2021

Flavio

Accesso alla piscina non più compreso nel prezzo ma con supplemento di 8 euro , in passato era compreso ?
Colazione a buffet non vengono rispettate le normative di sicurezza COVID-19.

Business

8/10

Excellent

17 Oct 2021

Erica

Struttura vicina alla fiera di Vicenza. Accogliente e pulita. Colazione ok. Ambiente molto luminoso. Prezzo vantaggioso.

Leisure Family

10/10

Exceptional

06 Sep 2021

Christl

Gerne wieder

Super Preis-Leistungsverhältnis. Für eine Übernachtung auf der Durchreise war das Hotel perfekt. Auch das Personal war sehr freundlich.

Partner

8/10

Excellent

29 Jul 2021

Robin

Comfortables Business Hotel. Top Frühstück. Jederzeit wieder!

Partner

8/10

Excellent

23 Jul 2021

ALEXANDRE

Bon rapport qualité prix. Hôtel en cours de rénovation. Petit déjeuner très complet.

Business

6/10

Pleasant

19 Jul 2021

Joly

Correct pour dormir

Grande chambre propre et fonctionnelle
Vu sur cours arrière avec poubelle et linge sale
Piscine fermée mais non indiqué dans la description de hôtel.com
Le petit déjeuner moyen
Hôtel à l écart de tout dans une zone industrielle

Friends_and_family Family

8/10

Excellent

30 May 2021

Benoit

Bon hôtel service top et grandes chambres

Très bon hôtel, un peu vieillissant en terme de design reste d'un très bon niveau et est bien entretenu. Les piscine et spa étaient fermées cause de Covid. Le grand lit est composé de 2 matelas de lit 1 place pour les grands gabarit on sent la limite au milieu du lit. Les chambres sont très spacieuse.

Business

8/10

Excellent

27 May 2021

Stefano

Persone disponibili luogo accogliente

Business

10/10

Exceptional

18 May 2021

Valentina

Work in progress ! Personale disponibilissimo!

Ottima accoglienza.....
Sono stata diverse volte qui e posso dire che stanno per migliorare sempre più sia a livello del personale sia a livello degli abbellimenti... ci sono infatti lavori in corso! Lo consiglio vivamente. Tornerò sicuramente altre volte!
Qui si sta proprio da Dio specialmente se la camera si affaccia nella hall!!!

Business

10/10

Exceptional

18 Jan 2021

Victor

Hotel calme, personnel aimable et restaurant ouvert en cette période de COVID.
Que c'est plaisant de pouvoir manger au restaurant !
Mesures de sécurité et distanciations respectées.

Business

10/10

Exceptional

22 Dec 2020

Stefano

vgood

esperienza positiva , personale qualificato e d molto educato

Business

8/10

Excellent

04 Nov 2020

Nicola

...

Hotel consigliato come base per viaggi di lavoro, davvero buono il rapporto qualità prezzo

Business

10/10

Exceptional

17 Oct 2020

Nándor

Good hotel

One of the best hotels in Vicenza.

Business

6/10

Pleasant

17 Aug 2020

Eric

Une remise à niveau des prestations vu les etoiles

Prestations Annoncées mais hélas non fonctionnelles.
Piscine Fermée.
SPA Fermé.
Restaurant Fermé.
Aucun message d'alerte où de réduction vu la gène occasionnée.

Business

10/10

Exceptional

17 Aug 2020

Rosario

Eccellente

È sempre un piacere tornare al Castelli. Personale gentile e disponibile.

Partner

6/10

Pleasant

10 Aug 2020

Horst

Bisher konnte man sein Frühstück an einem Tisch selbst zusammenstellen,was jetzt nicht mehr möglich ist.
Leider ist das wie früher nicht mehr möglich.
Schade.
Grüße H.Kümmel

Business_and_leisure Self

4/10

Poor

19 Jul 2020

Riccardo

Bruttino

Struttura molto vecchia. Camere con evidenti segni di usura.
Molto “spartano”. Non ci tornerò.
Il check-in ok, colazione ok. Ma sale comuni, ascensori, corridoi... danno la sensazione del trasandato e sporco.

Business

6/10

Pleasant

12 Jun 2020

Francesco

mah..

Le 4 stellò forse qualche decennio fa...struttura molto grande che se ripresa potrebbe essere un hotel conosciuto da tutti.

Business

8/10

Excellent

08 Feb 2020

Mirko

Buono

Nella media

Business

8/10

Excellent

29 Jan 2020

Verified traveler

Struttura datata ma tenuta bene. Ottimi servizi (palestra, piscina, ristorante).

Business Self

8/10

Excellent

23 Nov 2019

claudio

Viaggi di lavoro a Montrcchio

Ottimo hotel

Business Self

6/10

Pleasant

17 Nov 2019

Giorgio

Nella norma

Tutto sommato normale, una cosa che non consiglio è il ristorante, caro in proporzione a ciò che mangi...

Business

2/10

Poor

12 Oct 2019

Aboubakr

Déconseiller

Sommeil horrible à cause de là literie catastrophique

Business

6/10

Pleasant

05 Oct 2019

Verified traveler

Die Anfahrt von der Autobahn ist optimal. Die Umgebung ist sehr ruhig.

Leisure

10/10

Exceptional

26 Aug 2019

Rosario

Eccellente

Accoglienza gentile e professionale. Massima disponibilità, ho lasciato la camera alle 5 del mattino, e mi hanno servito comunque un abbondante colazione. Tornerò sicuramente

Partner

10/10

Exceptional

24 Aug 2019

Verified traveler

Great service, breakfast very good and various, qualified personal, big parking place, excelent location.

Leisure Family

8/10

Excellent

21 Aug 2019

monica

Albergo un Po datato ottima la pulizia della stanza colazione buona .personale della colazione gentilissimo unica pecca dell' albergo la piscina in quanto chiusa per ferie ma che non specificato al momento della prenotazione abbiamo scelto la struttura proprio per la piscina quindi siamo rimasti delusi

Friends

6/10

Pleasant

19 Jul 2019

Verified traveler

Scarsa pulizia dei bagni, anche dopo il riordino mattutino. Formiche in camera

Leisure Friends

10/10

Exceptional

02 Jul 2019

Verified traveler

Cafe da manha muito bom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!