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Best Western Carthage Inn & Suites

Longview - TX · United States

2235 SE LoopView location

8.8/10Excellent515 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.2/109.2
Condition8.8/108.8
Location8.6/108.6
Neighborhood8.6/108.6
Value7.8/107.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Carthage Inn & Suites

Located off Highway 59 in Carthage, Texas the Best Western Carthage Inn & Suites offers guests a relaxing place to stay for a great night’s rest.

Whether you’re here for work or fun, there’s plenty to do during your downtime, including a visit to the Texas Tea Room & Heritage Museum, Foot Prints in the Sand Monument and Texas Country Music Hall of Fame.

Business Travelers amenities include a desk and plenty of outlets for charging your devices in a comfortable setting to make sure your work can be done. We also offer a meeting room for business or social functions. Wi-Fi is free and is available throughout the facility.

You’ll love our rooms, stylishly equipped with everything you need to enjoy your stay, including a cozy bed and a flat-screen TV. Breakfast is the most important meal of the day, so wake to our free hot deluxe breakfast buffet.

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Be sure to have one of our famous BW waffles or chose from our other delicious options, like eggs, meats, cereals, pastries and fruit. Or eat on your own schedule, using the microwave and refrigerator in your room.

Get a workout in the onsite fitness center and bring your swimsuit to enjoy the seasonal outdoor pool and hot tub. Our hotel features convenient guest laundry facilities so you can freshen your wardrobe.

Our amazing staff is waiting to welcome you and ensure that your stay is as comfortable as possible.

A stay at Best Western Carthage Inn & Suites places you in the heart of Carthage, within a 5-minute drive of Esquire Theater and Texas Country Music Hall of Fame. This hotel is 2.8 mi (4.5 km) from UT Health Carthage and 2.9 mi (4.6 km) from Carthage Civic Center.

Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Esquire Theater 2.5 km / 1.5 mi
Texas Country Music Hall of Fame 2.8 km / 1.7 mi
UT Health Carthage 4.2 km / 2.6 mi
Carthage Civic Center 4.6 km / 2.9 mi
Jim Reeves Memorial 5.1 km / 3.2 mi
Lake Murvaul 26.9 km / 16.7 mi
Shiloh Methodist Church 33.6 km / 20.9 mi
Shiloh Baptish Church 35 km / 21.7 mi
Center Country Club 35.6 km / 22.1 mi
Martin Creek Lake State Park 37 km / 23 mi
Texas State Technical College 43 km / 26.7 mi
Center Convention Center 43.3 km / 26.9 mi
Fanny Booth Library 43.5 km / 27 mi
Center Mini Park 43.6 km / 27.1 mi
Center Municipal Park 43.6 km / 27.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 59
  • Number of floors (main building): 3
  • Suites: 15
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 22 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • SupermarketExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Hot tubExtra charge
  • Hairdressing salon
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 20 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable4 photos

    Best Western Carthage Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 20 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Carthage Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 20 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Carthage Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wi-fi
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 20 m²SUI.C4
    SUITE CAPACITY 4Photo unavailable4 photos

    Best Western Carthage Inn & Suites

    SUITE CAPACITY 4

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 20 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable13 photos

    Best Western Carthage Inn & Suites

    Room KING BED NON SMOKING

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 20 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Best Western Carthage Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 20 m²ROO.NM
    Room NON SMOKINGPhoto unavailable4 photos

    Best Western Carthage Inn & Suites

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 20 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable4 photos

    Best Western Carthage Inn & Suites

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Carthage Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Carthage Inn & Suites

8.8
Excellent
515 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
8.6 /10
Neighborhood
8.6 /10
Value
7.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
William
Good stay. Would stay here again.
Partner
10/10
Exceptional
17 Jul 2026
Michael
The staff are awesome. The place is clean. Breakfast is good.
Family_with_children
8/10
Excellent
13 Jul 2026
Timothy
Bed and pillows was too firm.
Steps in and out of the pool too steep and the last one very tall.
8/10
Excellent
13 Jul 2026
Luke
Clean and convenient. Nice areas to meet up with family staying there as well.
Friends_and_family Family
4/10
Poor
08 Jul 2026
ernie
The room had a very strong odor of musk. The furniture and windows were dusty and full of smudges. The shower had hair in the tub.
Partner
10/10
Exceptional
27 Jun 2026
Gregory
I like that the hotel was clean and updated.
Partner
10/10
Exceptional
11 Jun 2026
Colby
Clean rooms and easy check in.
Friends_and_family Family
4/10
Poor
25 May 2026
Daniela
Had to stay in Carthage for an extra night so decided to stay at Best western to give it a try. We got to the room really late and at 8 months pregnant all I wanted was to take a shower and sleep. I had to leave my stuff in the car, so I hop in the shower just to find my self wet and there was no shampoo no body wash no conditioner. Nothing. Had to come out to the room to call front desk and their phone didn’t even work. I called them from my personal phone and had to wait soaking wet until they brought bar soap and shampoo to the room. The breakfast was plain
Family_with_children
10/10
Exceptional
24 May 2026
anita
No issues. Breakfast was good. Great location for our stay.
Partner
10/10
Exceptional
23 May 2026
Jill
Safe, quiet stay
Family_with_children
6/10
Pleasant
10 May 2026
stacie
The hotel was clean the check was great, but the cleaning services knocked on my door multiple times at 8 am when check out is at 11. Normally this is not a problem but I worked until 2 am. This hotel tries to clean way to early to get people out of the hotel before check out.
Partner
10/10
Exceptional
09 May 2026
AUDRA
Yes the stay was excellent
10/10
Exceptional
08 May 2026
Gregory
I was very impressed by this hotel. It was very clean and everything seemed updated from the flooring to the bedding. Nice!
Partner
8/10
Excellent
26 Apr 2026
Dalenda
It was too short!
Self
10/10
Exceptional
09 Apr 2026
Sharon
Very clean room, air conditioning worked great, nice size room.
10/10
Exceptional
21 Mar 2026
Susan
Well prepared room. Staff quick to respond to request to fix beeping smoke alarm. Bed very comfortable.
4/10
Poor
20 Mar 2026
Brenda
There was absolutely no water pressure in the shower or the sink
The body soap dispenser had no soap in it
But the lady at the front desk was awesome so the staff was excellent
Partner
10/10
Exceptional
16 Mar 2026
Andrew
Everything worked great. It was also very quiet even though it was full. The staff were very friendly and helpful. We enjoyed staying there.
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Sarah
Nice, clean, easy location to get to and from
Friends
6/10
Pleasant
25 Feb 2026
ryan
Gym equipment REALLY needs to be serviced. Every time I try to use the treadmill it is in lock mode due to needing the belt lubricated
10/10
Exceptional
24 Feb 2026
roy
Yes
Partner
10/10
Exceptional
18 Feb 2026
Ray
We have now stopped here three times. All three times everything was great. We have even sent family to stay here when headed further south.
Partner
2/10
Poor
02 Feb 2026
DIANA
Room was dirty. There was little food at 7:00. The fitness area was dangerous.
10/10
Exceptional
29 Jan 2026
Mindy
Everything was excellent !!
Business_and_leisure Family
10/10
Exceptional
17 Jan 2026
Laura
Great staff and room
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Patricia
Very nice stay! Room was clean, staff friendly!
Leisure
4/10
Poor
02 Jan 2026
Amanda
Bathroom door was peeling and needed replaced, floor was dirty, and the a/c wasn’t working when we got there. We asked for another room but they said there were none available.
10/10
Exceptional
10 Dec 2025
Rebecca
Property was very clean and nice staff
Leisure Partner
8/10
Excellent
30 Nov 2025
Melinda
Staff was great. The card reader on out room was faulty
10/10
Exceptional
19 Nov 2025
Paige
Bed was super comfy and room was clean
6/10
Pleasant
26 Oct 2025
Emily
Toilet in room wan not clean and the treadmill and elliptical in the fitness center didn’t work. Breakfast was ok but I’ve had much better at other hotels.
Leisure Family
2/10
Poor
10 Oct 2025
Dwight
I was told on the phone that the hot tub was working. That is the reason I was willing to pay the rate, which is higher than other hotels in Carthage. Once checked in, I learned the hot tub is \"closed for the season\". I was lied to!
Partner
6/10
Pleasant
02 Oct 2025
LaShaun
My stay was ok. The room looked nice, there weren’t any odors and the room wasn’t stale... The refrigerator had water leaking from the freezer that needed defrosting, so we had to get towels and clean that up… When my son got in the shower we realized the shower gel holder was totally out of gel... I slept ok but my husband didn’t. He thought the mattress and pillows were uncomfortable... Breakfast was good and the front staff were friendly.
Family
10/10
Exceptional
28 Sep 2025
Sandra
Breakfast ran out of food
Partner
10/10
Exceptional
07 Sep 2025
Maria
Staff was amazing, clean room
Partner
10/10
Exceptional
22 Jul 2025
Marisha

Clean and nice

Affordable, clean, friendly staff. The breakfast bar was a little low but both mornings I went down a group of 5 men had just gotten their food so they probably didn’t have time to restock. Overall a great stay.
Business
10/10
Exceptional
16 Jul 2025
Mark
Clean and quiet
Leisure Family_with_children
10/10
Exceptional
14 Jul 2025
Nicholas

Excellent

Great
Self
10/10
Exceptional
04 Jul 2025
Michael
The receptionist, Jonathan, was great. The rooms were clean and comfortable.
10/10
Exceptional
30 Jun 2025
Adriana
Nice hotel
10/10
Exceptional
19 Jun 2025
Ray
The lady at the desk was very pleasant and helpful. This is our second visit here and plan to use it again.
4/10
Poor
16 Jun 2025
Patty
Room was hot when we walked in. It is taking forever for it to cool down. It is 90 degrees outside. Air conditioner should have been on before we checked in. Hallways are hot also.
Business Family_with_children
10/10
Exceptional
16 Jun 2025
teri
Comfortable. Good brkfst
Partner
8/10
Excellent
08 Jun 2025
Jana
Our stay was very pleasant. We were greeted with a friendly smile and check in was simple. Our room was ready and located in a comfortable section of the hotel. Breakfast was offered but we did not have any due to late awakening. We were located on the 3rd floor and it was quiet and peaceful. The pool is located outside and was enjoyed by other guests. I would definitely stay here again.
Partner
10/10
Exceptional
03 Jun 2025
Kesha
The hotel was very clean, and the staff was great.
Leisure Family
10/10
Exceptional
02 Jun 2025
Crystal

Nasty pool

The pool was nasty and the hot tub was cold
Friends_and_family Family
10/10
Exceptional
24 May 2025
Caleb
.
10/10
Exceptional
14 May 2025
Tim
Excellent
Leisure Pet
10/10
Exceptional
03 May 2025
David

Perfect

Great stay
Business
8/10
Excellent
18 Apr 2025
Melinda

Good for an overnight stay.

Nice property and great service. However the hallways were dirty and or bathroom needed a sweep, and a mop. Could have been cleaner. It worked well for an over night stay and the price was on point.
Friends_and_family Family
10/10
Exceptional
16 Apr 2025
Gaye Ann
Five stars.
Leisure Family
10/10
Exceptional
06 Apr 2025
Linda

Good Experience

Very good experience. Called front desk with TV problem and service man was there within 5 minutes and solved problem. Room clean and room quiet even though by elevator. Would stay again.
Friends_and_family Family
2/10
Poor
14 Mar 2025
Jerry
2nd time this year that I stayed at this location and had a similar experience with holes in the sheets
Which reported last time. Also tolet isn't installed properly. Last trip the bathroom sink faucet leaked all over the counter tops. The only thing good about this place is the breakfast 4 star
10/10
Exceptional
09 Mar 2025
Bob
The stay was very pleasant. We had no negative experiences. The breakfast was wonderful, the room was clean, and the bed was comfortable.
Friends_and_family Family
8/10
Excellent
07 Mar 2025
Debra

Pleasant Room & Staff w/Pond View

Room was good quality for location and price. Beds were comfortable, had a ceiling fan in addition to typical through-the-wall heat/AC unit. Our time of year needed only AC & ceiling fan. The AC worked but was VERY loud every time the compressor cycled on. Fortunately we needed limited run time, so I reported it when I left. It was entirely manageable. Spacious bathroom countertop. Decent sized under counter fridge that worked and was quiet. The in-room coffee maker was one of those single-serve units with the disposable plastic \"boats\" that hold a filter-pack of coffee. Hate those. Not very compatible with guest supplied coffee, and they tend to splatter water all over if you try to heat water for tea or cocoa. I don't have to have K-cups, but would rather have something more flexible, like an electric kettle with coffee in pour-over filters. Had hot breakfast options. Not tons of variety from day to day, but certainly adequate and of reasonable quality and well tended during breakfast hours. Hung out the \"do not disturb\" card all but one day when we needed fresh towels and trash service. Room was cleaned and beds made. Our things treated with respect and placed with a little extra care that put smiles on our faces! Really enjoyed the view of the pond to the rear of the hotel. Our room didn't happen to overlook it, but saw it from the breakfast room each day. Would stay again.
Friends_and_family Family
10/10
Exceptional
07 Mar 2025
Bernice
Easy access to roads
10/10
Exceptional
24 Feb 2025
Jessica
The housekeepers were the best. Hands down have hired the best. Friendly clean and very pleasant women
Leisure Family
10/10
Exceptional
16 Feb 2025
Vicki
We use to stay at the other national chain next door but the new manager there has a lot of regulars leaving and coming over here.
The staff here is great and very accommodating to our needs. They are always welcoming and very friendly. I enjoy just visiting with them when I come in.
Rooms are clean, beds are comfortable, and location is easy to get around from.
Leisure Family
10/10
Exceptional
28 Jan 2025
Kenneth

Weekend get away

I ended up being sick at time of check in. The front desk hostess was absolutely wonderful and helpful with what we needed during our short stay. I wish i would have gotten her name so i could give her a shout out.
Partner
10/10
Exceptional
20 Jan 2025
Angela
Very comfortable. Just what was needed after visiting at a hospital all day and night. We could shower and nap. Hot breakfast. Great customer service!
Business Family
10/10
Exceptional
15 Dec 2024
Verified traveler

Overnight stay

Excellent breakfast
4/10
Poor
13 Dec 2024
Verified traveler

Not good

The hotel room smelled so strongly of bleach I couldn’t sleep and all my clothes smelled like that when I got home. The refrigerator was leaking so the floor was wet. Stains on the sheets. I couldnt sleep because of the smell and ending up leaving at 4am
Partner
10/10
Exceptional
23 Oct 2024
Dennett
Great place, friendly staff.
Leisure Family
10/10
Exceptional
14 Oct 2024
Jana
Clean room. Friendly staff. Well lit parking lot. Ice machine near room. Elevators worked well.
Partner
10/10
Exceptional
04 Oct 2024
Richard
Nice and clean place with very friendly staff.
Friends_and_family Friends
8/10
Excellent
29 Sep 2024
Jack
Break fast didn't have milk or bacon at 8 am didn't replenish. Hot tub was off

Hot
Business_and_leisure Family
10/10
Exceptional
20 Sep 2024
Marty

Parking lot had lots and lots of bright lights

The room was like new. We love a bathtub so that was good to see. I had an evening event to attend and the parking lot was lit up like an amusement park. I felt very safe.
Friends_and_family Friends
10/10
Exceptional
18 Sep 2024
Brian
Manager and all staff were so nice and caring.
Business Self
10/10
Exceptional
10 Sep 2024
Brian
Very good
Friends_and_family Friends
10/10
Exceptional
09 Sep 2024
Patricia
Great staff! Helped us out with early check-in.
Leisure Family
8/10
Excellent
09 Sep 2024
Geri
Found the bathroom floor was a little dirty when I wiped something I spilled. Breakfast food is really not very tasteful. Desk Service was geat though. Bed was very comfortable, but what happened to full size pillows? Regardless, I will stay again.
Leisure Family
10/10
Exceptional
02 Sep 2024
Dedra
Will stay here again
10/10
Exceptional
04 Aug 2024
Tina
Easy check in and out. Friendly staff. Over all excellent!
Leisure Family
10/10
Exceptional
30 Jun 2024
Jace
Great
Business
2/10
Poor
29 Jun 2024
Cindy

Overbooked

You booked us in a hotel the was full. I will be expecting a full refund
10/10
Exceptional
28 Jun 2024
Jace
Was great
8/10
Excellent
21 Jun 2024
Freddy
For an otherwise very nice place, it was ruined by the room in which I was placed … directly above two sliding doors to the main entrance. Not only audible, but you could actually feel the opening and closing. I was able to sleep from about midnight until 3;30 am. Don’t ever let them put you in 207 or 209.

I’ve noticed over the years that a reservation on Expedia nets you the least desirable rooms.
Leisure Self
10/10
Exceptional
16 Jun 2024
Gail B
We stay here often to visit family in the area. Our stay is always pleasant.
Leisure Family
8/10
Excellent
10 Jun 2024
Rick
No soap in room wall mounted soap shampoo and conditioner dispensers were either empty or did not work staff friendly and polite
Leisure Family
2/10
Poor
02 Jun 2024
James

No Lights

No lights no lights no lights. Horrible
Friends_and_family Family
6/10
Pleasant
02 Jun 2024
Shawn
Weather was crazy and lost power overnight
Business
8/10
Excellent
25 May 2024
Sheri
It was clean, we enjoyed our stay
Business
10/10
Exceptional
23 May 2024
Thomas

Graduation

We were there for our grandson’s graduation. The hotel was clean and the staff was amazing. The beds are really comfortable. Breakfast was good with nice variety of foods. Coffee was always available.
Friends_and_family Family
6/10
Pleasant
19 May 2024
Michael

Bring your own pillows!

Place is nice. Beds are super firm and pillows are awful. Virtual got no sleep.
Friends_and_family Family
8/10
Excellent
03 May 2024
Gail B
Have stayed here several times as it is the only decent hotel in Carthage. We visit family there. It’s adequate for our purposes, but nothing to write home about. Usually clean and comfortable bed.
Leisure Partner
10/10
Exceptional
30 Apr 2024
Emily
I left my wedding ring in our room and the lovely workers found it and returned it to me! I thought for sure it was gone! Wonderful employees!
Friends_and_family Family
10/10
Exceptional
21 Apr 2024
Avis
Night person and day person very nice and helpful.
Leisure Family
10/10
Exceptional
21 Apr 2024
Tiffani
The only problem I had waswith other guest smoking pot in their rooms. Not reallythe holtels fault, but I left with a headache from it. Beautiful property. Very kind staff. I travel alone and felt safe staying alone. Will reserve again next year!
Business Self
10/10
Exceptional
14 Apr 2024
Yolanda
Friendly staff
Business Family
2/10
Poor
14 Apr 2024
Jamie

Hotel stay was nice but has been a headache since

My stay was booked through a third party paid in full and I had to provide a debit card for a hold of $75 for incidental. My card was charged almost $200 and it took me 4 days to get a refund and it still wasn’t for the full amount.
10/10
Exceptional
08 Apr 2024
Charles
Good clean property.
Leisure Family
10/10
Exceptional
09 Mar 2024
Gloria
Check in easy and fast. Friendly and professional staff. Helpful advice on dining options and points of interest.
Leisure Partner
10/10
Exceptional
28 Feb 2024
John
Staff were welcoming and helpful.
Leisure Family
8/10
Excellent
06 Feb 2024
Chris
Rooms located on the back of the facility had nice views of a pond and nature. Staff was friendly and very helpful.
Leisure Family_with_children
6/10
Pleasant
03 Feb 2024
Rebecca
My friend and I were kept up by loud teenagers…the phones didn’t work. Also at checkout we found that we were charged THREE times!
Leisure Friends
10/10
Exceptional
27 Jan 2024
Monica
Service was amazing
Business
8/10
Excellent
12 Jan 2024
Susan

nice place to stay

This is the second time I've stayed here and it was very good both times. This time they were renovating, so there was a smell of paint in my room that went away in the evening. I could hear someone snoring in the next room, so the walls are a little thin. Very efficient staff.
Friends_and_family Family
10/10
Exceptional
02 Jan 2024
CARMEN
The night staff at check-in was incredible. I did not get a name but she demonstrated the best customer service I have experienced at a hotel! She definitely went above and beyond and deserves a raise!
Business Self
10/10
Exceptional
22 Dec 2023
Madi
We left my daughters tablet in our room thinking we would never see it again but someone just called me to let me know they found it and are going to mail it to us! Breakfast was EXCELLENT and the staff was so nice. If we ever pass through Carthage again, we will stop here. Thanks so much!
Leisure Family_with_children
10/10
Exceptional
20 Dec 2023
Donna
great breakfast. very nice & helpful when I left my cards in the locked room
Leisure Family

Location & surroundings

Best Western Carthage Inn & Suites
2235 SE Loop, Carthage, United States

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Best Western Carthage Inn & Suites

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