Resort Spa Hotel Medite

6/10

Pleasant

13 May 2026

Ronald

Definitely needs to be refurbished.
Breakfast menu was okay. Staff was excellent.

Partner

6/10

Pleasant

13 May 2026

Dwight

Great value. Hotel was quite dated and resteraunt food wasn’t the best. Room was pretty clean

Family

8/10

Excellent

10 May 2026

Marc

Clean rooms

Self

8/10

Excellent

09 May 2026

Ina

Breakfast was fine, did not go to the casino

10/10

Exceptional

04 May 2026

Katie

Waterslides were a blast.

Family_with_children

10/10

Exceptional

04 May 2026

Christie

Very clean and good breakfast

2/10

Poor

03 May 2026

Darcy

So the beds are lumpy and need to be replaced. The shower needs to be replaced as the tap doesn’t work properly and the sink had to pull the plug out as it wouldn’t drain. The only upside to this hotel is the casino gets a five star but the hotel gets 0 stars

Friends_and_family Family

10/10

Exceptional

02 May 2026

Shane

Staff were nice, room was really clean, bed was comfortable and won at the Casino win win all the way around. 😀

Partner

10/10

Exceptional

02 May 2026

Ralston

Had a great time! The water slide was awesome to use, the casino was great to have a few drinks and unwind.

Pet

10/10

Exceptional

01 May 2026

Matthew

Kids loved the pool/slides.Having a balcony overhead pool are was nice too

10/10

Exceptional

01 May 2026

Pamela

Staff were very helpful.

Family_with_children

6/10

Pleasant

29 Apr 2026

Don

The front counter people were excellent and the food in the restaurant and free breakfast were really good. The property is really showing it's age and finally our bed has ants in it that we had to brush off before we could sleep. We were way too tired after 12 hours on the road to ask for a new room as they were no biting sugar ants and just made you feel dirty.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Michael

The lounge staff were very good. The servers were engaging, attentive and efficient. Great team!

Friends

2/10

Poor

27 Apr 2026

Chantelle

No hot tub, ice cold pool, musty smell, require bracelets to swim so no visiting family.

Family_with_children

10/10

Exceptional

27 Apr 2026

Cheryl

Outstanding breakfast. Clean room, but could use an update, especially the carpets and curtains. Fun for kids. Very quiet rooms at night. Great showers. Nice to have 2 sinks

Partner

6/10

Pleasant

26 Apr 2026

Raelene

Staff is amazing building is just in need of an update

6/10

Pleasant

26 Apr 2026

Michele

The pool side rooms are very run down- peeling desk chair, stained arm chair, moulding tub. The water park is why we went. Boys had a fun time but yeesh - those slides look old and dirty. Breakfast was OK - not as in previous years when it was pretty great.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Mitchell

The views were very nice to go to bed and wake up too

Family_with_children

10/10

Exceptional

25 Apr 2026

Tanis

Great free breakfast and the waterslides are so much fun. Wish they would bring back their hot tub though. Seriously, bring back your hot tub please!!!!

Family_with_children

10/10

Exceptional

25 Apr 2026

Pearl

🙂

4/10

Poor

24 Apr 2026

Ainsley

This is an old hotel which has not been maintained. Apparently it is under new ownership, but our room we very old and appeared in a lot of disrepair. The issue is that the water slide is great but very loud. We had a pool facing room and were kept awake until 10 pm as the pool was loud! The hotel is cheap but it fees like you get what you pay for. Great staff!

Family_with_children

6/10

Pleasant

23 Apr 2026

Jennifer

Had to wait an hour for our room to be cleaned,was there at 4.did get my room till 5:10. They gave us a 2 free pizza for the wait.The hot tub was not running,pool was pretty cold. Continental breakfast buffet had little to no food.most of the trays were empty.Went to gift shop wait for someone to come.no one came to run it,ask front seat.They say give them a few minutes,wait 20 minutes.I go back to the front desk,for them to tell me the gift shop is closed at 11 am? No happy with my stay at all

Family_with_children

2/10

Poor

23 Apr 2026

Lori

The room wasn’t renovated since the 1970’s. The beds were uncomfortable and the fridge froze a Caesar salad and water even though we turned the fridge down. We asked for a new room on a Thursday and were told the hotel was full. Will not stay there again. Also, don’t plan a room by the pool unless you have kids that get up at 8:30 AM or the screaming will wake you up.

8/10

Excellent

22 Apr 2026

Darcy

On site restaurant..with room perks for prices …casino

Partner

10/10

Exceptional

20 Apr 2026

Peggy

This is an older property but honestly it was clean, beds were comfy & it was quiet. Staff was very friendly and helpful.

Family_with_children

10/10

Exceptional

19 Apr 2026

Laura

Clean and comfortable

Family_with_children

6/10

Pleasant

19 Apr 2026

Kendall

Breakfast was not very good
Room was clean
Pool was fun but cold and no hot tub

Family_with_children

10/10

Exceptional

17 Apr 2026

Chris

Great stay, easy check in. Rooms are older but clean!

10/10

Exceptional

17 Apr 2026

Edmund

All great excellent staff service

Business

4/10

Poor

17 Apr 2026

Kimberly

We stayed here for 2 nights for gymnastics provincials and also my son’s birthday. Unfortunately the pool was so cold my kids could not enjoy it. And they’ll swim in anything. They were literally shaking and shivering after 5 minutes in the pool and turning purple: we had to go back and forth between the room in the bathtub and the pool. The water was cold but also the air in the pool room was freezing. The hottub is gone! Permanently closed. There is absolutely no reason the shallow kiddie pool could not be used as a warm pool. I’m very disappointed as we chose this hotel specifically for the waterslides and pool and couldn’t even enjoy them.

Family_with_children

8/10

Excellent

17 Apr 2026

Rupinder

Good and fresh food

Friends_and_family Family

4/10

Poor

17 Apr 2026

Vicky

Just fine

2/10

Poor

17 Apr 2026

Michelle

Water park is ICE COLD!! and theres NO HOT TUB at all on the premises for the kids to warm up in so they were begging to take pool breaks to go back to their room to warm up in a hot shower. The hallway to our room absolutely STUNK! We couldnt tell if it was something rotting or what it was but it was awful. Beds and pillows are all ancient and worn out. Will definitely never be returning

Business Family_with_children

10/10

Exceptional

16 Apr 2026

Jordan

Clean room, quiet stay

Family_with_children

10/10

Exceptional

15 Apr 2026

Chris

Great location and very clean

Business Self

10/10

Exceptional

14 Apr 2026

Elaine

Loved the size of that casino The R kitchen food special took a long time was not busy and food taste okay
Didnt realize they had other restaurants at that point Liked the room Daughter and kids loved their poolside location was excellent too

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Patricia

All was good, breakfast, staff, property was clean

Partner

2/10

Poor

14 Apr 2026

DEVON

I was locked out of my room for several hours multiple times , unable to reenter the staying area after I was away briefly . Access cards were disabled and nonoperative
After finally getting access in the early hours , we slept briefly , when I woke I attempted to let my animal outside to urinate , with only a towel to cover myself as I was preparing my personal stuff and getting prepped to have a shower and get ready to to checkout but was again locked out of my room and unable to access through the entrance of the exterior door. Took 1h+ before eventually receiving assistance from an unknown individual who was at the back of the building by emergency exit door. He thankfully took initiative and went to the front desk inside and insisted to pet me in I was then bombarded by staff demanding to leave after booking a late check out. Without any understanding of the instances that occured

Partner

8/10

Excellent

12 Apr 2026

kelvin J

Great place to stay! Breakfast was amazing, great selection.

Partner

8/10

Excellent

10 Apr 2026

Don

The breakfast was good, very busy though. The casino was gun.

8/10

Excellent

08 Apr 2026

Dana

good

10/10

Exceptional

08 Apr 2026

Marty

-

2/10

Poor

07 Apr 2026

Dustin

Filthy, they only cleaned our room once in 3 days because we caught the cleaning lady in the hall at 6pm and requested it be cleaned. Water slide are a huge hazard and left bick scrapes and rub burns on our kids back. One child had a rash from the kiddie pool. Managment then billed my credit card $850 without authorization claiming our kids contaminated thier pool with the soap in the showers. This was the was the worst hotel i have stayed at. Food was terrible and staff was extremely rude.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Joyce

Room was clean. Not much noise except for the kids yelling when in the pool. Comlimentary breakfast was really good. Casino was full of happy people.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Ali

Clean rooms great service and friendly staff great value

Self

10/10

Exceptional

05 Apr 2026

Bereket

I have been many times on this hotel wonderful place for family and kids love it and best breakfast and very nice employees and swimming and water slides are fantastic…

Family

8/10

Excellent

02 Apr 2026

Marlene

Staff was very friendly. Room was spacious however the bed could really be replaced as you could see the body indents in the king bed as well as the extremely small pillows

Partner

10/10

Exceptional

02 Apr 2026

Wendy

We arrived later in the evening (8pm), and it looked like the pool was shut down. They opened everything up for my grandkids which was greatly appreciated. They had a blast! I've stayed here a few times and enjoyed it every time. Breakfast is excellent!

Family_with_children

8/10

Excellent

30 Mar 2026

Noelle

Comfy beds, clean but dated. Breakfast buffet

Family_with_children

10/10

Exceptional

29 Mar 2026

Phil

The property was well taken care of and the staff were pleasant and helpful. The pool looked like fun but we didn’t have time to check it out. The restaurant was delicious and well priced. All in all great place to stay and we will be back.

Family

4/10

Poor

29 Mar 2026

Ashley

Breakfast was ok not much options for kids , rooms are so outdated and pool area is so rusted out with barely any lighting save you money lots of other good places.

Family_with_children

10/10

Exceptional

28 Mar 2026

Glen

Room was clean and quiet. The property was clean and walking distance to many shopping amenities.

Family

10/10

Exceptional

27 Mar 2026

David

Very nice breakfast.

Family_with_children

8/10

Excellent

27 Mar 2026

Lorraine

The breakfast was the same every day. It was good but maybe some different items each day. Missed pancakes. I’m sure kids would like to. Parking was good. Felt safe.
Hotel starting to feel dated. But we still like visiting the hotel. Reasonable room rates and great specials at restaurants.

6/10

Pleasant

27 Mar 2026

Kim

Very very outdated at least put some paint on walls. One mattress had a huge stain on side by head that looked like puke

Friends

4/10

Poor

27 Mar 2026

Lindsay

Spent my trip being awoken by others. Staff did very little to help. Extremely disappointing.

Self

6/10

Pleasant

24 Mar 2026

Stewart

Wouldn’t let us into the room when we arrived 90 minutes prior to check in. Room was okay, but the jets weren’t all working in the jacuzzi.

Partner

8/10

Excellent

23 Mar 2026

Val

The rooms could use an update, but they were clean comfortable. The bed was too soft for my liking.

Business

8/10

Excellent

22 Mar 2026

Ivy

It was good the breastfast was excellent and staff were friendly

6/10

Pleasant

22 Mar 2026

Philip Lois

The hotel is in desperate need of a remodel!!

Partner

2/10

Poor

22 Mar 2026

Federico

Ac didn’t work

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Paul

Clean room but really need to be upgraded

Partner

6/10

Pleasant

20 Mar 2026

Ron

The pillows were small square pillow and should be king size pillows in a king bed suite, I’d bring my own next time if I could. There was a big gap under the door that allowed noise and a door sweep should be put on it.
The room was clean and the staff was friendly access to the casino and good steakhouse. I’d give higher rating if the couple things I mentioned were remedied. Overall a decent place

2/10

Poor

19 Mar 2026

Liam

Not good

Self

8/10

Excellent

16 Mar 2026

Evelyn

Great location…close to a lot of amenities.

Partner

6/10

Pleasant

15 Mar 2026

Amy

This property is in need of some serious updating, it’s such a staple in Medicine hat and it’s disappointing to see what shape it is in, I’m told there’s new ownership so hopefully the new owners are willing to invest in the property. We had supper in the casino and the food was edible at best and the service was terrible, none of the staff could take it upon themselves to remove plates or empty glasses from our table all night and it was not busy. We did get a good rate on the room at least, I would not pay top dollar for this place anymore unfortunately

Family

6/10

Pleasant

15 Mar 2026

suzanne

Hotel could use some updates. Basic room. Was adequate for what we wanted. Front desk staff were friendly and helpful.

Partner

2/10

Poor

14 Mar 2026

Angela

Old, dated and unfriendly

10/10

Exceptional

12 Mar 2026

Marie

Good pet friendly room on the main floor & restaurant on site was appreciated.

10/10

Exceptional

11 Mar 2026

Juan Sebastian

Little bit dated, but lovely stay

6/10

Pleasant

10 Mar 2026

Samantha

Staff was sooo friendly but the room was very dirty and out dated.

10/10

Exceptional

09 Mar 2026

Charles J

Very friendly staff, the breakfast buffet was amazing. A very family friendly place

Family_with_children

6/10

Pleasant

08 Mar 2026

Colin

Room was below standards. Latch on window broken. Pillows were atrocious. Bathtub filthy. Free breakfast horrible. All in all was a disappointing experience.

Family

8/10

Excellent

08 Mar 2026

Lauren

We didn’t use the spa or eat at the restaurant. The location is good, the price was right. The hotel could use some tlc as it is definitely showing its age. The staff that we encountered were friendly and helpful. The room was clean and the bed was comfortable.

Partner

8/10

Excellent

06 Mar 2026

Denise

We always enjoy the lodge

Partner

10/10

Exceptional

05 Mar 2026

Marguerite

Yes very clean and relaxing. Highly recommended. Breakfast and dinner was awesome.

Partner

8/10

Excellent

03 Mar 2026

Marianne

Great as always

10/10

Exceptional

02 Mar 2026

Elaine

This hotel was amazing. Very spacious rooms and the pool was wonderful. Highly recommend.

Pet

4/10

Poor

01 Mar 2026

Kaitlyn

bathroom smelt like pee, hair was left on my bed from previous guest or cleaner

Family_with_children

4/10

Poor

26 Feb 2026

Cheryl

Room was terrible moved to another it had ants crawling all over.

10/10

Exceptional

25 Feb 2026

Mitchell

Good location and friendly staff.

Self

2/10

Poor

25 Feb 2026

Jessica

First room was crawling with ants. Second room had blood on the pillow. Was told i would get a complete refund and was o lu discounted $30.
Never again will we go back. Completely unacceptable.

Family_with_children

10/10

Exceptional

24 Feb 2026

Taryn

Friendly staff. Clean rooms

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Haoua

It was great

Friends

6/10

Pleasant

22 Feb 2026

Patti

The room needed some attention especially in bathroom. Tub surround grout falling, Tub looks very old. No hot tub which is one reason we came here. Been here years ago and the kids had so much fun. Waterslides look old and need a refurbish. Need to have clear accurate information. Fellow at front desk told me rooms on second floor and our room number was 309. Told us to leave the coupon for breakfast the first day and no need for it on the second day. However, we were asked for it on the second day.

Family

10/10

Exceptional

22 Feb 2026

Brad

Nice place. Pool got closed for a cleaning as someone threw up in it. Would have like to see some sorta discount. Had a pool side room with kids. Once the pool was filled it was too cold to swim in. Other wise nice hotel.

Family_with_children

10/10

Exceptional

21 Feb 2026

Beatrize

friendly staff and clean rooms

8/10

Excellent

21 Feb 2026

Rachel

The room was clean but quite old and dingy. The staff were friendly. The food was decent.

Family_with_children

8/10

Excellent

21 Feb 2026

Hermay

Everything is good me and my family really enjoy our stay.

Family_with_children

2/10

Poor

19 Feb 2026

Dave

A drunken domestic dispute from the people below us caused a terror to my 11 year old grandchild and my wife ..they were cryinghuddled together while I got the police on scene and they breached the door to get at them ..horrifying We want our money back at least..and they said they will contact you as well..please help

Family_with_children

4/10

Poor

19 Feb 2026

Drew

Staff support was sufficient. The lighting in the bathroom was not working upon check-in & maintenance staff was requested who corrected the issue. The room & hotel show signs of extreme wear and require upgrading. Multiple items throughout the hotel & room were observed worn-down and/or in need of replacement.

Family_with_children

8/10

Excellent

18 Feb 2026

Ryan

Hotels definitely showing some age but saw definite improvements from a few years back. It’s a super cool close staycation spot for families so hope they continue renovating it. Should definitely be more clear on the no hot tub thing cause I saw no less than 10 people come down walk into the kiddie pool that looks kinda like a hot tub then get out and look around everywhere before leaving back to their room. Breakfast is fine for a free breakfast

Family_with_children

8/10

Excellent

18 Feb 2026

Jodie

Clean rooms great staff, breakfast was delicious!

Family

10/10

Exceptional

18 Feb 2026

Amanda

Just was a very nice pleasant stay with friendly faces and great food. Very satisfied