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Hyatt Centric Ballygunge Kolkata

Kolkata-Calcutta · India

17 Garcha 1st LaneView location

9.4/10Excellent109 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Centric Ballygunge Kolkata

A standout among luxury hotels in Kolkata (previously known as Calcutta), this hotel offers spacious rooms and modern services designed to provide all guests with a pleasant experience.

Key amenities include complimentary Wi-Fi an infinity swimming pool, fine on-site dining, a spa with massage treatments, valet parking and a well-appointed Business Centre with secretarial services.

During the stay in Kolkata, guests can enjoy this Ballygunge hotel's extensive on-site dining options, which include an all-day dining, multi-cuisine restaurant, a tea lounge, roof-top dining, a pan-Asian restaurant and a bar.

You can sample cuisines from all over the world without having to leave the comfort and convenience of the property.

Read more about this hotelShow less

With a stay at Hyatt Centric Ballygunge Kolkata in Kolkata (Ballygunge), you'll be a 2-minute drive from Birla Mandir and 6 minutes from South City Mall. This luxury hotel is 2.7 mi (4.4 km) from U.S. Consulate General Kolkata and 3.5 mi (5.6 km) from Victoria Memorial.

Make yourself at home in one of the 93 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
    • Airport shuttle fee: INR 1770 per vehicle (one-way, maximum occupancy 3)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: INR 1500.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Gariahat Market 0.7 km / 0.4 mi
Birla Temple 1 km / 0.6 mi
Birla Mandir 1 km / 0.6 mi
Rabindra Sarovar 1.1 km / 0.7 mi
Shrine Basilica Bandel 1.1 km / 0.7 mi
Ramakrishna Mission Institute of Culture 1.3 km / 0.8 mi
AMRI Hospitals 1.5 km / 0.9 mi
Deshapriya Park 1.5 km / 0.9 mi
Quest Mall 1.9 km / 1.2 mi
Shibananda Dham 2.3 km / 1.4 mi
Jodhpur Park 2.4 km / 1.5 mi
Rabindra Sarobar Stadium 2.5 km / 1.5 mi
Nirmal Hriday 2.7 km / 1.7 mi
Fortis Hospital 2.8 km / 1.7 mi
Forum Shopping Mall 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 92
  • Number of floors (main building): 7
  • Twin rooms: 78
  • Double rooms: 78
  • Suites: 3
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
Show 59 more facilities & services
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Day-care centreExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant: 3
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Secretarial service
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Game room
  • NightclubExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet dinner
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Centric Ballygunge Kolkata

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hyatt Centric Ballygunge Kolkata

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hyatt Centric Ballygunge Kolkata

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hyatt Centric Ballygunge Kolkata

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Hyatt Centric Ballygunge Kolkata

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Centric Ballygunge Kolkata

9.4
Excellent
109 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.2 /10
50 reviews shown
10/10
Exceptional
10 Jul 2026
Rakhi
Great
Partner
8/10
Excellent
04 Jul 2026
Dilip
Very small room. Friendly staffs.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
TARLOK
Clean room good service
Family
10/10
Exceptional
14 Apr 2026
Tushar
Yes all good
10/10
Exceptional
14 Apr 2026
Tushar
Yes all good
10/10
Exceptional
14 Apr 2026
Tushar
Yes all good
10/10
Exceptional
14 Apr 2026
Krishna
Stayed for special.purpose of Adoption. They made it special for my adopted child and me by surprise cake and gifts and celebrations! The best hotel that i have stayed with! I love them!
Family_with_children
10/10
Exceptional
09 Apr 2026
Deepthi
No free breakfast
10/10
Exceptional
30 Mar 2026
Sneha
Amazing staff. Clean and very well maintained rooms as Hyatt standards. Loved it.
Family_with_children
10/10
Exceptional
26 Feb 2026
Nigel
Excellent hotel. Very good bedroom and shower. Particularly impressive food...both room service and breakfast. Good rooftop pool. The hotel is situared in the middle of a safe but indifferent area about a 15 mknute Uber away from typical visitor sites...so don't expect views if of the,Taj Mahal from your gdrolm
10/10
Exceptional
17 Feb 2026
Carol
Room was very clean and lovely. The hotel overall was beautiful, spotless, and the staff was courteous.
Partner
10/10
Exceptional
08 Feb 2026
Alka
Yes to both
10/10
Exceptional
14 Jan 2026
Seraz Md Sohail
Rooms: were cleaned everyday

Excellent Location: Walking distance to Gariahat shopping market as well as good halal restaurant (e.g. Mircha Masala)
10/10
Exceptional
06 Jan 2026
Samir
The room was spotless, and the staff were very responsive. Check-in and check-out were smooth. However, the view out of the window was depressing: old, abandoned, multi-storied government quarters. I realize that the hotel cannot do anything about it.

Our room keys often failed, and they needed to be rekeyed. This was for multiple rooms that our family used. So it looks like a more general problem. While the staff was very responsive and addressed the issue immediately, this did cause us some inconvenience.


The location is unbeatable. Very close to the Gariahat and all the hustle and bustle. A lot of street food and street shopping options are within walking distance. The hopping malls are not far either. We used the hotel car for a few trips and airport pickup and dropoff. They are reasonably priced, and the drivers were great. Ubers were also very easy to get.

The restaurant is nice. We enjoyed the breakfast buffet. However, the Indian options for lunch and dinner were often too spicy. They may be intended for Indian guests, but they are too spicy for Western palates. This is unlike the other 5-star restaurants in India I experienced on the same trip.
Friends_and_family Family
8/10
Excellent
06 Jan 2026
Shawn
Clean room, great amenities, good breakfast opinion, helpful staff
Leisure Family
8/10
Excellent
01 Jan 2026
Lisa
I have stayed at the taj bengal normaly this hootel is a way better location.
Good clean room great location tasty food in both dining options.sometimes there could be communication errors with. Staff. That caused issues which were frustrating at times.such as getting a 4am wake up called when asking to be called 8am. But in genral good clean hotel and friendly staff. One thing i would give as feedback i kept getting asked to do feedback froms. All the staff which became an annoyance to the stay. Quite clearly there is some comission involved.Feedback should really be requested after the stay not 10 times during the stay.
8/10
Excellent
16 Dec 2025
Louay
yes
Leisure Partner
10/10
Exceptional
15 Dec 2025
arghyadeep
Room was spotless, staff very friendly and amazing service
Leisure Family_with_children
6/10
Pleasant
24 Nov 2025
Ritaban
It was okay. Not the best experience but ok. View is terrible. Room I took had electrical issues. Couldn’t use all plug points. Service was good. I had had better experiences in other hotels in Kolkata.
Business_and_leisure Self
10/10
Exceptional
22 Nov 2025
Saloni
Great hotel, good food and super staff
Friends_and_family Family
8/10
Excellent
18 Nov 2025
KSN
Clean room staff v ery courtseous. Sourrounding too bad
Business
8/10
Excellent
14 Nov 2025
Aneesa
The service from the staff was great, I really liked this and my Dad really liked it too. The breakfast was good and had variety. The beds were comfortable and the shower had good power. We would get an Uber to the Indian Museum/Park Street and would then spend the whole day walking around the sites (Victoria Memorial Hall, Tipu Sultan Masjid, Birla Planetarium, Indian Museum, Markets and Park Street). One day we had to travel a bit further to get to Rabindranath Tagore Museum but it is well worth it. If you dont mine taking a 30min taxi to the highlights then this is definitely the hotel for you.
Leisure Family
10/10
Exceptional
13 Nov 2025
Joydeep
Always clean, courteous and warm, great food especially the in room dining
6/10
Pleasant
09 Nov 2025
Dipti
Small clean rooms, nice staff, expensive restaurants limited draft beer options and they take Bluetooth speakers off guests on arrival.
Good area to explore from but limited information available on site for tourism in the city.
Leisure Partner
10/10
Exceptional
31 Oct 2025
Anshuman
The hotel is rather new and it is very well organized with the staff going overboard when it comes to hospitality.

The rooms are where the hotel really shines. The decor, lighting, automatic shades, sunlight dimming opaque curtains, motion sensitive area lighting, a bath shower which drowns the guest in a warm watery embrace. There is a lot to like about the rooms. The regular fare is all there including a 70-65 inch TV, but I did not watch anything on it to know its pluses or minuses.

The restaurant downstairs does a good job, but where the Yayavar restaurant can indeed improve its service is in two areas -
1. Do not overcook the veggies in the buffet menu. The string beans were cooked so much, they had turned chewy. One ought to be able to feel a slight crunchiness from the veggies.
2. The F&B staff is so focused on providing an exemplary service that it sometimes feels somewhat intrusive. They should allow a guest to enjoy their meal in peace rather than have to answer a question about how the food is every 3-4 minutes. They should keep the conversations to a minimum unless a guest truly wants a lengthy dialog on anything.

One positive thing I noticed is that the F&B staff remembers guest preferences and does check if they want their fav upon a second visit to the restaurant onwards.

The housekeeping staff leaves no stones unturned in giving you a room which is spic and span.

Other than a couple of minor irritants, my stay was very very good.
Leisure Self
10/10
Exceptional
26 Aug 2025
Mayuresh
Excellent service and staff. Very well maintained property. Highly recommended.
Leisure Family_with_children
10/10
Exceptional
23 Aug 2025
Joydeep
Very well kept property with very good service
10/10
Exceptional
03 Aug 2025
Raghuvar
Ok
10/10
Exceptional
07 Jul 2025
nitin
Amazing breakfast, staff, centrally located, roof top bar and swimming pool.
Leisure Family
8/10
Excellent
21 Jun 2025
San
Location is fantastic. The hotel and the staff were wonderful!
Leisure Family
10/10
Exceptional
23 May 2025
Pradip

An enjoyable stay

We enjoyed ataying at hyatt . It was very good . The place was clean . Will recommend and we will return sometime in the future
Friends_and_family Family
10/10
Exceptional
14 May 2025
Abhishek

excellent hotel, superb location and above all exc

the stay was excellent due to the staff's hospitality. highly recommended.
Friends_and_family Family
10/10
Exceptional
26 Mar 2025
Bhaskar

Good value for money

Nice hotel with excellent breakfast buffet in the Ballygunge district, tucked away in a quieter neighborhood.
Business
10/10
Exceptional
21 Feb 2025
Arnab
The hotel has a great location if you want to stay in the city. Close to shopping and restaurants. Professional staff and very clean. Highly recommend!
Leisure Family
10/10
Exceptional
21 Feb 2025
Mayur
Very friendly staff and service. Very clean property
Leisure Family
8/10
Excellent
20 Feb 2025
harnek
Excellent place for good breakfast, and spa options for massages , facial , scrubbing etc
Business_and_leisure Partner
10/10
Exceptional
27 Jan 2025
sarabjit
The staff was amazing.
Leisure Family_with_children
10/10
Exceptional
10 Jan 2025
Karna
Excellent staff service. Accommodated my requests for an early check-in.
Will use the facility again and also recommend it to others.
10/10
Exceptional
04 Jan 2025
Harshvir
Awesome place to stay
Leisure Partner
10/10
Exceptional
04 Jan 2025
RAI AJIT

Pricey but excellent service, comfort and bar.

Very good hotel with unparalleled hospitality. Staff was unusually helpful and continental breakfast was awesome with a variety of items. On our request the hotel staff provided fresh food preparation for our train journey from Hawarah to Bhubaneswar. This hotel is pricey but service was excellent.
Partner
10/10
Exceptional
03 Jan 2025
Atish
Our stay at Hyatt Centric Ballygunge Kolkata was absolutely incredible!

From the security team to the doormen, reception staff, and housekeeping, everyone went above and beyond to make our experience exceptional. Their warmth, professionalism, and attention to detail truly stood out.

The food was nothing short of amazing—delicious and perfectly prepared, leaving us impressed at every meal.

I wholeheartedly recommend this hotel to anyone seeking a remarkable stay.
Business_and_leisure Family
10/10
Exceptional
20 Dec 2024
AVI

Hyatt Centric - Recommend!

Good, clean, good buffet breakfast and dinner
Partner
10/10
Exceptional
14 Dec 2024
Joydeep
Very professional and good staff. Rooms were spacious, very clean and very well designed. Restrooms were also spacious. Hot water from in the shower always. The cleaning crew was amazing. Pinki created art with towels for us on the bed. Sees restaurant was really good service and so was the breakfast. The hotel felt spacious and just pleasant.
Leisure Partner
10/10
Exceptional
10 Dec 2024
Tushar
Chic hotel in upscale Ghariahat area
10/10
Exceptional
08 Dec 2024
Rikarnob
The hotel itself is excellent with nice amenities, nice fixtures, super clean and friendly staff. There are three restaurants inside the hotel that are also top-notch. My only complaints were on the first night, we had to request water more than four times before we were given water in room service. And despite having a smart TV in our room, it did not come with the remote and we had to request it after the fact.
Leisure Partner
8/10
Excellent
05 Dec 2024
MANOJ MATHEN
This is a good hotel, very conveniently located inside the city. The staff are well trained & friendly. The food is good enough.
Partner
10/10
Exceptional
04 Dec 2024
Subhashri
Its a brand new property. Came with my parents who loved this hotel.
Leisure Family
8/10
Excellent
18 Nov 2024
Arvind
Good rooms, good service overall.
Outside roads narrow.not easily walkable.
6/10
Pleasant
18 Nov 2024
Verified traveler

Needs a lot of work to call themselves 5*

Room + bathroom condition was good

Breakfast service is not at all on par for a 5* hotel that is charging Rs 10,000 + per night! The staff run round you like laser beams to take your food orders but it's not guaranteed that you will receive it in good time. Waited 20 mins for my food order at around 8.30am when the dining area was pretty empty, it still wasn't ready and I had to cancel the order as I had to catch my taxi. I asked for it not to be delivered to my room and 5 mins later, the waiter still brings it too my room! So they don't pay attention to small details. Additionally, if you want a decent Omelette or Masala Dhosa, then it is best that you observe the chef making your order otherwise they will be stingy with the toppings.

With the price per night being charged they could consider hiring more chefs for the breakfast service.

To all the breakfast dining staff and Chefs, I recommend going to other equivalent 5* hotels in the city , eating breakfast in the hotel and emulate their customer service.
Friends_and_family Family
10/10
Exceptional
26 Oct 2024
Koushik
Excellent location. We stayed there during Durga puja time so that we can walk to diff pandal in the vicinity. It is also at the heart of Gariahat area so you can walk to many shopping area.

Hotel room was little smaller compared to other Hyatt hotel and if you have car, parking will be little difficult. But you can get all other types of transport (taxi, auto etc) very easily. The room was clean and stuff were courteous.

Breakfast was ok, did not do lunch/dinner this time as we roamed around.
Leisure

Location & surroundings

Hyatt Centric Ballygunge Kolkata
17 Garcha 1st Lane, Kolkata, India

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Hyatt Centric Ballygunge Kolkata

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