Name: Hotel Zum Hirschen
Address: Dreifaltigkeitsgasse, 1, Zell Am See, 5700, AT

8/10

Excellent

25 Jan 2026

Thomas

Location

Leisure Family

8/10

Excellent

13 Aug 2025

DEVARSH

Only parking was not convinient.
Parking too far and hotel entrance is in behind street was very narrow .

Partner

10/10

Exceptional

31 Jul 2025

Jason

Perfect location for the centre without being disturbed. Authentic accommodation with an excellent choice at breakfast. Evening meal was optional which we enjoyed as the quality and service was exceptional, a little expensive but you definitely pay for what you get. Staff are very pleasant and spoke good English which made our stay more enjoyable. The Junior suite was a good size very clean and serviced everyday. Unfortunately there is no tea & coffee facilities in the room or air conditioning when staying in the summer. This may be uncomfortable on hot days. Overall I would highly recommend and we plan to return in the winter months

Leisure Family

10/10

Exceptional

11 Jul 2025

Amanda

Wonderful in every aspect!

Wow!! We only stayed at Hotel Zum Hirschen for one night in room 346, but we did not want to leave and wished we could’ve stayed longer. This hotel is fantastic, great staff, great food, nice bar, a lovely little pool and the saunas. The rooms are incredible, spacious enough to stay for an extended period as they are like mini apartments. The bed was amazing and the pillows so soft. The room was quiet, cool and dark. Slept like a baby 💤
We were able to park our motorcycle in the adjoining covered garage. Reception ladies both lovely and friendly as well as the restaurant staff. Breakfast was excellent with a large selection of hot and cold dishes.
We could not fault the hotel on any level, clean and spotless, with pleasing decor. We want to come back and would highly recommend.

Partner

2/10

Poor

12 Aug 2024

Mohannad

Never again!

Was a very bad experience for us for many reasons, will never book this hotel again:
1) there are many bars under the hotel, so it’s so noisy and you would not be able to sleep till 3:00 am due to the people shouting and screaming all night. Closing the windows was not an option as there is no AC !!
2) towels were smelling bad.
3) no parking available for the car, u less you pay 15 Euro every day!!
4) very poor breakfast.
5) old furniture.

On the other hand, the staff were friendly.

Partner

10/10

Exceptional

17 Jun 2024

Kumudu De

Great stay

10/10

Exceptional

24 Feb 2024

Susan

This was a lovely hotel - particularly in the bar and reception area. We ate at their restaurant and the food was fabulous if a little pricey. The rooms were spacious and clean (we had a superior double) and it’s incredibly well placed in the centre of Zell am See so plenty of buses to other ski areas. The towels were a little on the small side and quite harsh and the body and hair gel was not replaced often enough so we ran out twice. Also there are no tea and coffee facilities but we asked for a kettle! Everything else was great. Ski rental is nearly opposite and train station only a few minutes walk away. Hotel staff very helpful.

Leisure Partner

8/10

Excellent

16 Jan 2024

Richard

Hotel location close to ski lifts or bus was great. Very easy for access to rest of the town. Staff were nice and the hotel and rooms were spotless. Breakfast choice was amazing. Bed comfortable, bathroom modern and room was spacious. Did not eat at the hotel at night so can’t comment.

The only negative was the noise from the main road into our room but think this was worse than normal due to underground road below the town being closed during our stay.

If you want ski lessons then we would recommend Matt at the ski school at Schmitten station.

10/10

Exceptional

04 Jan 2024

Chloe

Lovely hotel, excellent staff and superb food.

Leisure Friends

8/10

Excellent

31 Dec 2019

William

Hotel was great, just what i expected since we been here many times before

Self

8/10

Excellent

04 Sep 2019

Verified traveler

nice place with good location

Struck checkin policy, we were only able to checkin at 2:30pm.

Friends_and_family Family

6/10

Pleasant

19 Aug 2019

Paul

Not quite what I expected!

Two night stay on our road trip around Austria. Found the hotel very noisy during the night with s lot of noise from outside.
Mattress was comfortable but the pillows where none existent. Shower was poor facing across the bath.
Breakfast was very limited on choice.

Zell am see didn’t live up to my expectations after visiting Strobl on our trip. Zell was very crowded and spoilt by the railway running across in front of the lake. Don’t believe the holiday companies on getting the authentic Austrian experience.

Friends_and_family Family

8/10

Excellent

11 Feb 2019

Peter

I stayed four nights, came to ski. My room was clean and spacious, and the WiFi worked well. Breakfast was very nice, though I think breakfast should start at 7:00, not at 7:30. I ate one evening in the hotel restaurant; the food and the waitress were excellent. In the evenings, I needed to do a lot of writing at the desk in my room; unfortunately, the desk chair was very uncomfortable. Also, there was no waste basket in the room--only a very small basket in the bathroom. No box of tissues either. The hotel itself is in the center of town and next to a busy road, so expect some outside noises. But it`s only 150 meters to the gondola, and about a five-minute stroll to the train station.

4/10

Poor

09 Feb 2019

Verified traveler

We booked with Expedia to stay at Hotel Zum Hirschen (HZH) but on check in, we were advised that they had over booked and we were given a room at a ‘sister’ hotel - Hotel Heitzmann. It was a very good room but overall experience was not the quality of Hotel zum Hirschen which we could clearly see when we had breakfast at HZH.
The reason given for overbooking was that the HZH has not been able to receive emails in the last 2 weeks and therefore had overbooked!! Ridiculous reason. We had booked on 19.10.18 - 3 months ago.

I had seen on Expedia correspondence that there was no need to re-confirm the booking before arrival. However, this was not the case.

There is a difference in price between the hotels so please advise how we can be reimbursed for the difference.

Leisure

10/10

Exceptional

16 Jan 2019

Verified traveler

Excellent location just 200 meters from the main lift.
Very good kitchen, though a bit expensive comparing to other places.
Rooms are very clean, beds are nice and bathroom/toilet are well equipped, though tee/coffee amenities are absent.

10/10

Exceptional

02 Aug 2018

Arthur

Perfect location

Easy walk to station and lake, stunning mountain scenery from room. We were were short of time as had only stayed to attend a nearby funeral, but are planning to come back to spend more time in Zell-am-Zee. Excellent breakfast, and a good choice of evening meals in the restaurant.

8/10

Excellent

05 Oct 2017

Verified traveler

Hotel is Very Good

The hotel is quite good. Large comfortable room and bed. Breakfast also very good. But Zell Am Sell not impressive, compared to other lake towns, Salzburg or Innsbruck. Funicula cost is a ripoff.

Partner

10/10

Exceptional

16 Sep 2015

Nicholas

Great Staff!

Great, accommodating staff. They were able to provide bikes to ride around the lake, gave great suggestions, and were very friendly. The hotel is in a good location, about a 10-15 minute walk from the train stations and near the pedestrian area with food and shops. The hotel included a pass to the beach area on the lake with includes diving platforms and board, along with a water slide and a pool.

Partner

10/10

Exceptional

23 Mar 2015

Keith

Nice hotel

We had a short stay to visit our son who is working in Zell am See hotel was ideally located very clean and staff very helpful will definatly stay again and would gladly recommend hotel to others

Partner

10/10

Exceptional

10 Sep 2014

Tony

Great hotel in the center of the city.

Only one faltering in this hotel was that you could only access the internet from the lobby. The positives easily out weighted that.

10/10

Exceptional

04 Sep 2014

Nobles

Upgraded to a suite - amazing!

We were delayed getting to the hotel on our first night, we didn't arrive until after midnight. They gave our room away, which is policy, and put us up in the guest house across the road (which was clean and comfortable). When we went back in the morning and explained about the delay, the reception staff said they were really sorry and had reserved us a suite for the remainder of the stay, for the same price as we were going to pay for a standard double. It was enormous for the two of us, at the top of the house with great views of the lake and mountains. The hotel is central within the village, 5 minutes walk from the station and there are plenty of shops nearby. The staff at the hotel were very friendly, spoke perfect English and were always around to help. My one criticism is that we couldn't get wifi at the top of the building and could only use it in the reception area.

10/10

Exceptional

08 Jun 2014

Agata

Comfy beds

Nice stay in hotel, comfy and clean!

10/10

Exceptional

24 May 2014

Phil

great hotel in town

Comfortable room with large breakfast buffet with many choices and eggs cooked to order. Right on the main walking street.

8/10

Excellent

23 May 2014

Peter

Wonderful Hotel in the Center of Zell am See

Very nice hotel right in the center of Zell am See! Very friendly staff. Nice restaurant for dinner and breakfast. Just a minute or two stroll down to the lake. Our room was spacious. We were able to park our rental car in the hotel's garage, but be careful; the parking places are very narrow. Would gladly return!

10/10

Exceptional

26 Apr 2014

Peter

comfy beds,great service,excellent location

Excellent hotel in a great location,very clean and service was top notch.would recommend for families or single traveller.

10/10

Exceptional

01 Mar 2012

Verified traveler

Hotel Zum Hirschen - good for weekend ski trip.

Welcoming, friendly staff. Excellent English to make up for our lack of German. Easy to find hotel - just over an hours drive from Salzburg airport. Train station a few mins walk through pedestrian area. Less than 5 mins walk to CityXpress ski lift. Ski passes can be bought at the hotel. Ski room access from street. Use of showers in the pool area possible for late departure if you want to ski on the day you leave. Substantial breakfast buffet - didn't eat at hotel in the evening so can't comment on quality of evening food. Plenty of other restaurants within a few steps of the hotel front door. Village has plenty of shopping for non-skiers. Access to car park signposted from street - just behind hotel.

6/10

Pleasant

05 Jun 2011

Genie

Great hotel, uncomfortable beds

This hotel was very cute, in a nice part of town and the staff were very helpful. My only major complaint was that the beds were extremely uncomfortable so I did not get a good night sleep. I was glad that I was only staying for one night for that reason. If not for that though, the hotel was perfect. The entrance is in the rear of the hotel since there is a restaurant on the first floor but it was not at all inconvenient. The breakfast was decent and the rooms were nice. The location is right in the heart of town so it was perfect, except for the beds!

10/10

Exceptional

18 May 2026

Pernilla

Bra läge och fina rum. Restaurangen hade väldigt god mat och trevlig personal.

Partner

10/10

Exceptional

14 Mar 2026

Arve

Bra läge mitt i byn, nära till lift. Mycket trevlig personal. Restaurangen har lite mer att önska, frukosten var riktigt bra men middag rekommenderar jag inte.

Partner

10/10

Exceptional

01 Mar 2026

Alexandra

Fantastisk frukost och poolen är toppen för barnen. Läget är perfekt! Fick ett rum utan balkong trots att vi bokat med, men fick avdrag på priset, så det kändes okej.

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Brian

Alle 5 stjerner værdig

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Nikolaj

Godt personale. Originalt og idyllisk.

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Klas

Bra läge. Rymliga rum. Bra frukost men inte så serviceminded personal i matsalen. Receptionisterna var trevliga och hjälpsamma.
Störande trafik utanför, ta med öronproppar. Ingen AC så vi fick ha fönstrena öppna.
Bra parkeringsmöjligheter till bra pris!

Partner

10/10

Exceptional

05 Jun 2025

Karin Maria

Trevligt och centralt

Trevligt hotell med stort fint rum och skön säng. Liten balkong med fin utsikt. Mitt i stan, så en del buller från trafik och folk . Störde dock inte oss nämnvärt. Nära till allt.

Partner

10/10

Exceptional

05 Jun 2025

Amanda

Mycket fint och trevligt med bra service och god mat

Partner

10/10

Exceptional

02 Mar 2025

Alexandra

Genuint hotell med perfekt läge

Fint hotell med bra pool (mest uppskattad av barnen) och bastu och toppenläge nära CityExpress-liften. Frukosten var utmärkt alla dagar och de tre middagarna vi åt likaså. Kan verkligen rekommendera!

Två små förbättringsområden: Osköna kuddar och avsaknad av hygienprodukter (schampo/balsam/lotion).

Friends_and_family Family

8/10

Excellent

04 Sep 2024

Christian

Alles bestens, Lage in Fussgängerzone ideal

10/10

Exceptional

05 Aug 2024

Kati

We loved Zell am see and this hotel! The staff was super helpful, the food in the restaurant was AMAZING and the room was fabulous.
The only minus was that there was no airconditioning. We got two fans(?) and they helped a bit, but it was still very warm.

Friends_and_family Family

10/10

Exceptional

25 Jul 2024

Lars

Mycket fin service, frukost och restaurang i toppklass. Synd att det inte fanns någon som helst ventilation på rummet. I övrigt ett väldigt trevligt rum. Fick bra parkering i deras garage.

Friends_and_family Family

10/10

Exceptional

26 Jan 2024

Jennifer

Sehr schönes,sauberes hotel mit tollem,reichhaltigem frühstücksbuffet.
Der lift ist fußläufig erreichbar und man ist mitten in der stadt und schnell zum see gelaufen.
Jederzeit gerne wieder

Leisure Friends

10/10

Exceptional

07 Sep 2023

Marco

Tolles Frühstücksbuffet, geräumiges Zimmer und freundlicher Service, gerne wieder. :)

Leisure Self

8/10

Excellent

30 Aug 2023

michael

Essen klasse - Personal hat Schulungsbedarf

Das Hotel liegt direkt an der Hauptstraße. Insofern ist ein wenig Verkehrslärm zu hören. Dennoch habe ich gut geschlafen. Das Frühstück ist umfangreich. Das Abendessen sehr zu empfehlen.
Die Parkgarage umfasst auch versenkbare Parkplätze.
Leider war es absolut dunkel als ich ausstieg und mir am
oberen Bodenblech ( Höhe ca. 1,6m ) den Kopf einstieß.
Am Folgetag, sollte ich denselben Parkplatz einnehmen, obwohl genügend Plätze mit normaler Ausstiegshöhe verfügbar waren. Dieses habe ich abgelehnt und mir anderweitig eine Parkmöglichkeit gesucht.

Self

10/10

Exceptional

16 Jul 2023

Daniel

Sehr angenehmer Aufenthalt, gute Lage, tolles Restaurant, freundliches Personal

Leisure Self

10/10

Exceptional

10 Jul 2023

Tomas

Vše úžasné

Všechno bylo absolutně perfektní.

Partner

8/10

Excellent

28 Jun 2023

ivan

Fine lækre værelser, der var det der skulle være for 4 stjerner, men der manglede køleskab/minibar.
Rigtig lækker ginbar i kælderen.

Partner

10/10

Exceptional

09 May 2023

SEONGMOON

객실이 쾌적하고 훌륭했고 아침 식사도 아주 좋앟습니다

Leisure Family

8/10

Excellent

20 Feb 2023

Lars

God beliggenhed og god restaurant.

prisniveau i den høje ende for alle \"tilkøb\"

Leisure Pet

10/10

Exceptional

06 Aug 2022

Fritz

Es war sehr schönes Zimmer
auch am Abend zum Essen und das Frühstück alles super.

Friends_and_family Family

8/10

Excellent

25 Jul 2022

Verified traveler

Alles in Ordnung

Wie waren als Familie mit zwei Kindern unterwegs und hatten zwei Zimmer, die als Familiensuite benutzbar waren. Die Zimmer sind ein bisschen langweilig gestaltet. Das Restaurant is nett.

Friends_and_family Family

10/10

Exceptional

18 Jul 2022

Frida

The perfect spot of you would like walking distance to most attractions, shops and restaurants. The service was amazing and so was breakfast and dinner. This is a very traditional hotel interior-wise, so if you are after an Austrian alp experience, this is a great place.
The streets are very busy with people at night, so of you are after a quiet place, stay outside Zell am See. We all slept very well and are happy to return.

Friends_and_family Family

10/10

Exceptional

03 Jan 2022

Hermann

Unkompliziert, freundliches Personal, tolles Frühstück

Leisure Family_with_children

10/10

Exceptional

27 Jul 2021

Verified traveler

Sehr freundliches Personal. Die Mitarbeiter waren sehr flexibel und haben gut auf unsere Wünsche reagiert,

Leisure Pet

6/10

Pleasant

27 Jul 2021

Conny

OK hotel with a nice wellness area

A nice hotel with really really nice staff. The check in and the help we got afterwards was great. The hotel was ok. The rooms a bit old and the beds not the most comfortable. The pool area was great. Nice and spacious. The gym should be upgraded. We didn't get the treadmill to work, the machines weren't exactly modern and there was no lose weights. Great we could open the door and window to get som fresh air (we've noticed that's not always the case in the gyms at hotels).

The breakfast was ok, but absolutely could be improved. For example they had scrambled eggs but I missed bacon, beans and sausage.

Friends_and_family Family

8/10

Excellent

27 May 2021

Patrik

Ein wirklich schönes Hotel mit grossen Zimmern. Auch das Bad ist super! Kann ich nur Empfehlen!

Friends_and_family Friends

10/10

Exceptional

25 May 2021

Agnieszka

Zentrale Lage mit gutem Restaurant

Schönes traditionelles Hotel im Zentrum nicht weit weg vom See. Perfekte Lage da alles zu Fuß erreichbar ist. Außerdem sehr gutes Restaurant:)

Friends_and_family Family

10/10

Exceptional

28 Aug 2020

Manfred

Top Lage
Personal sehr nett und hilfsbereit

nichts zu beanstanden
verbessern könnte man den Wellnessbereich Zeit bis 21:00 erweitern
kleiner Kühlschrank in die Familienzimmer

Leisure Family_with_children

10/10

Exceptional

18 Aug 2020

Dagmar

Unterkunft war hervorragend - sehr sauber und das Personal sehr freundlich!

Leisure Family

8/10

Excellent

16 Aug 2020

Verified traveler

Ein Kurztrip auf der Durchreise, sehr schön!

Leisure

8/10

Excellent

11 Aug 2020

Josef

Wir waren nur eine Nacht da ,der Wellnesbereich könnte länger offen sein, das Frühstück ist ausgezeichnet , wir waren zufrieden.

Leisure Family_with_children

8/10

Excellent

30 Jul 2020

Verified traveler

Gutes Frühstück, saubere Zimmer, herzliches Personal.

Leisure Partner

10/10

Exceptional

05 Jun 2020

Gabriele

Zell am See nach Corona-Pause

Das Hotel liegt mitten im Zentrum von Zell am See, sehr verkehrsgünstig zum Bahnhof gelegen. Ein herzlicher Empfang nach wochenlanger Schließung, alles sauber und freundlich. Das Zimmer ist geräumig mit großem sonnigem Balkon. Das Frühstück ist momentan teilweise Buffet, aber es wird liebevoll aus der Küche nach Wunsch serviert. Zell am See ist immer wieder eine Reise wert, hier war es besonders gemütlich.

Self

10/10

Exceptional

07 Mar 2020

Heidi

Sehr freundliche, gut durchdachte Unterkunft, die keine Wünsche offen lässt.

Self

8/10

Excellent

04 Mar 2020

jakob

Kan anbefales

Perfekt beliggende i centrum, også ift. lift og skibus.
Vi var meget tilfredse med værelse, ophold, mad mv. dog trænder de til nye madrasser de var godt brugt.

Friends_and_family Friends

6/10

Pleasant

03 Jan 2020

Thomas

Lidt for firkantet adfærd

Hotellet ligger rigtig godt.
Servicen er lidt for tysk - meget enten/eller og ikke forslag til andre løsninger, hvis det man konkret spørger om ikke er muligt.
Meget varierende professionalisme fra tjenere.

Friends_and_family Family

10/10

Exceptional

28 Dec 2019

Walter

Heerlijk hotel heel centraal gelegen

Heerlijk hotel, vriendelijk personeel, goede service, mooie kamer, heerlijk ontbijt.
Hotel ligt aan begin van het voetgangers gedeelte van het centrum en 5 minuten lopen van de skilift. Heerlijk centraal. Hadden een schitterende familiekamer. Personeel is heel behulpzaam.

Friends_and_family Family

10/10

Exceptional

11 Sep 2019

Verified traveler

Veldig fornøyd

Nyoppusset, stort familierom. Fin beliggenhet, god service.

Family

10/10

Exceptional

08 Sep 2019

Verified traveler

Hotell på gågatan

Trevligt hotell på gågatan. Gångavstånd till allt. Bra frukost i fin lokal i österrikisk stil. Praktiskt, kaklat, rent badrum. Heltäckningsmatta i rummet.

Partner

10/10

Exceptional

20 Aug 2019

Verified traveler

Sehr schönes Hotel, super Location, schöne Zimmer, sehr nettes Personal. Alles super!

Leisure Family_with_children

4/10

Poor

20 Aug 2019

Verified traveler

Frühstück war sehr dürftig. Um 9.15 Uhr (Frühstück bis 10 Uhr) war man nur noch widerwillig bereit, für die wartenden Gäste Brötchen zu holen. Es wurde auf noch ein vorhandenes Brötchen gezeigt und gesagt, es wäre soviel gegessen worden, es gäbe keine mehr.

Leisure Family

8/10

Excellent

18 Aug 2019

Verified traveler

Gute Lage, Garagenplatz, Doppelzimmer war als Einzelzimmer hergerichtet, trotz Aufforderung keine
zweite Decke bekommen. Personal an der Rezeption
freundlich, Servicekeller im Restaurant dagegen sehr unfreundlich. Wir wollten im Hotel zu Abend essen und
hatten uns an einen Tisch (ohne Reservierung) gesetzt.
Der Keller forderte uns auf den Tisch freizumachen und bot einen deutlich schlechteren Tisch an. Auf den Einwand hin, dass wir das nicht verstehen würden kam die Antwort, “bräuchten wir nicht” wir gingen dann in ein anderes Restaurant. Der Hinweis, dass wir Hausgäste sind hat den Keller auch nicht interessiert. So etwas geht garnicht!

Leisure Partner

10/10

Exceptional

16 Aug 2019

Verified traveler

Ottima posizione e servizi eccellenti anche la piscina era accogliente

Leisure Family

6/10

Pleasant

12 Aug 2019

Verified traveler

It is a well located hotel with a comfortable bed with a balcony. Had a good rest for two days, but on the last day, hotel tried to charge me additionally for my friend who was helping me with my luggage while I was checking in, saying that they had an ‘information’ that someone else was staying in my room! What does this ‘information’ imply - did they go through my stuff while I was out of the room - still unknown! Ruined my good impression on the hotel on the last day.

8/10

Excellent

01 Aug 2019

Patrik

Nice hotel in the center of Zell am See

A nice hotel located in the center of Zell am See. Very nice room. Average breakfast and restaurant.

Family

10/10

Exceptional

30 Jul 2019

Sverre Magnus

Meget godt fornøyd.

Super service og flott beliggenhet midt i sentrum.
Vi varslet hotellet om sen ankomst pga treg trafikk, og når vi kom frem, hadde de laget mat til oss som ventet.
Ellers fikk vi parkert bilen i avlåst garasje.
Det eneste å utsette på hotellet var at rommet var meget varmt og uten aircondition.

Family

6/10

Pleasant

29 Jul 2019

Henrik

Super service men manglende komfort

Ingen aircondition på værelserne - alt for varmt når man ikke kan have vinduer åbne pga. Den travle gade det vender ud mod. Dertil var der meget larm fra elevatoren om natten.
jeg vil klart rose for servicen og stemningen.

Family