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Harris Hotel Batam Center

Batam · Indonesia

Jl. Engku Putri, Batam CenterView location

8.6/10Excellent869 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Location9.2/109.2
Neighborhood8.0/108.0
Value7.0/107.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Harris Hotel Batam Center

Conveniently situated in Batam, this property is the perfect base for both business and holiday travel.

Its guests will be at only a 5-minute walk from the shopping paradise that is the Mega Mall Batam Centre and the International Ferry Terminal Batam Centre, they can also reach the Nagoya district in a 20-minute drive and the Hang Nadim Airport for half that time.

Those visiting the area on business can take advantage of the modern and multi-functional meeting and banquet facilities of the establishment. They will also have access to a top-of-the-line business centre and complimentary WiFi internet. Since it is not all work the venue also offers plenty of opportunities to relax.

From a dip in the splendid outdoor pool, through a workout in the fitness centre and a soothing massage, guests will be well looked after.

Read more about this hotelShow less

With a stay at HARRIS Hotel Batam Center Batam in Batam (Batam Central), you'll be steps from Batam Centre Ferry Terminal and Batam Center Shopping Area. This family-friendly hotel is 0.1 mi (0.2 km) from Museum Batam Raja Ali Haji and 0.1 mi (0.2 km) from Batam Centre.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Batam? This hotel has 753 square feet (70 square meters) of space consisting of conference space and 2 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available No elevators Parking height restrictions apply Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 55110, 8120012122227
  • Optional fees
    • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
    • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)
    • Rollaway bed fee: IDR 400000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Batam Center Shopping Area 0.2 km / 0.1 mi
Batam Centre Ferry Terminal 0.2 km / 0.1 mi
Batam Centre 0.2 km / 0.1 mi
Museum Batam Raja Ali Haji 0.2 km / 0.1 mi
Mega Mall 0.3 km / 0.2 mi
One Batam Mall 1.3 km / 0.8 mi
Batam Sign 1.3 km / 0.8 mi
Batam Polytechnic 1.4 km / 0.9 mi
Maha Vihara Duta Maitreya Buddhist Temple 3 km / 1.8 mi
Maha Vihara Duta Maitreya Temple 3.6 km / 2.3 mi
Ocarina Park 4.1 km / 2.5 mi
Mega Legenda 4.2 km / 2.6 mi
Kepri Mall 4.3 km / 2.7 mi
Drak Bike Park 4.9 km / 3 mi
Panbil Nature Reserve 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Total number of rooms: 171
  • Number of floors (main building): 10
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Harbour
Show 63 more facilities & services
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parkingExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Gym
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Conference room: 2
  • Meeting room: 3
  • ProjectorExtra charge
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Children playgroundExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-in
  • Identification card at arrival
  • CanoeingExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Harris Hotel Batam Center

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Harris Hotel Batam Center

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 27 m²DBT.ST-1
    Double or Twin STANDARDPhoto unavailable1 photo

    Harris Hotel Batam Center

    Double or Twin STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Harris Hotel Batam Center

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SEA VIEWDouble or Twin • SEA VIEW • 1 Bedroom • 24 m²DBT.VM
    Double or Twin SEA VIEWPhoto unavailable1 photo

    Harris Hotel Batam Center

    Double or Twin SEA VIEW

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VM

    Room amenities

    • Slippers
    • Telephone in the bathroom
    • Soundproof room
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Satellite TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Make-up mirror

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Harris Hotel Batam Center

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEA VIEWTWIN • SEA VIEWTWN.VM

    Photos are not available for this room type.

    Harris Hotel Batam Center

    TWIN SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SEA VIEWDouble or Twin • SEA VIEWDBT.VM-1

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Double or Twin SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Harris Hotel Batam Center

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Harris Hotel Batam Center

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    Harris Hotel Batam Center

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Harris Hotel Batam Center

8.6
Excellent
869 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
9.2 /10
Neighborhood
8.0 /10
Value
7.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
16 Jun 2026
Leslie
The hotel was clean, and the staff were absolutely excellent—courteous, friendly, and incredibly helpful throughout our stay. The breakfast was great, though the pool is quite basic.
​The only issue we encountered was with room amenities. We traveled as a family of five (two adults and three kids) and booked two connecting rooms. Since there were five of us, I requested just one extra pillow so everyone would have one. However, I was told that hotel policy requires an additional nightly charge per extra pillow. It felt like a bizarre policy to charge a family just to have one pillow per person.
​Aside from this strange hidden fee, everything else about our stay was perfect. Location was excellent, 3 mins walk to ferry terminal.
Friends_and_family Family
8/10
Excellent
18 Apr 2026
Elaine
Front office staffs were polite, helpful and friendly. Room was made available to us 1 hr before check in time. Room was clean and with standard amenities. Location just 5 mi s walk from Batam Center Ferry Terminal. Opposite hotel is a shopping mall that have a variety of food options, hypermarket, Starbucks, bakery etc.
Partner
10/10
Exceptional
01 Apr 2026
LAI WAN
Breakfast was good,with good quality and wide spread
Family
8/10
Excellent
15 Mar 2026
Hong Yu
Very friendly reception. Keep our bicycle properly in the store. Surprised us with a box of wonderful chocolates and juice. Able to late check out due to our late return of our ride.b
Friends_and_family Friends
10/10
Exceptional
23 Dec 2025
Shireen
Always stayed here when im in batam. Simple clean cozy room. Exactly next door to ferry batam centre terminal. And opp mega mall. Perfect location. Service is great too.
Friends_and_family Family
8/10
Excellent
14 Nov 2025
LEONG FATT
Cleanliness staff friendly
Leisure Family
6/10
Pleasant
13 Nov 2025
Ji Hao
Hotel needs to be refurbished.
8/10
Excellent
16 Oct 2025
Weng Yong
Overall ok
Leisure Self
10/10
Exceptional
05 Oct 2025
James
The hotel is literally beside (next door) the Batam Centre ferry terminal, so it was very convenient for us. And Mega Mall is just opposite the hotel. It is also very easy and convenient to go places with GrabCar. We enjoyed our stay at Harris Hotel Batam Centre (first time in a hotel with bolsters which help with good sleep 😅) and the good service and hospitality of its staff. We will not hesitate to stay here again.
Leisure
8/10
Excellent
01 Sep 2025
CHUAN-CHIH GEORGE
Good value hotel near the ferry terminal. Breakfast is good.
Leisure Friends
8/10
Excellent
22 Aug 2025
Min Li Julia
Friendly staff and walkable to mall, park and ferry terminal at Batam Center.
Business_and_leisure Friends
6/10
Pleasant
10 Aug 2025
Verified traveler
Swimming pool wall need a clean up
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Terence
Convenient location next to the Batam Center ferry terminal
Leisure
10/10
Exceptional
08 Jul 2025
Matthew
The food was great, the swimming pool, the proximity to the ferry terminal was awesome! The staff were really friendly and I enjoyed my stay! I especially loved that I didn't have to rush and travel a great distance over time to the ferry terminal
Leisure
10/10
Exceptional
07 Jul 2025
Keith Faith
Overall great 👍
Leisure Partner
10/10
Exceptional
04 Jul 2025
Jeremy
Nil
Leisure Partner
8/10
Excellent
23 Jun 2025
Sharon
The food was good and the room was good
Leisure Family
10/10
Exceptional
15 Jun 2025
Zufyan
Such an amazing stay!!!
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Terence
Near to ferry terminal .
10/10
Exceptional
09 Jun 2025
Devi
All was good!
Leisure
10/10
Exceptional
09 Jun 2025
yushaidi bin
Excellent
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
Hock Beng Dennis

My fav hotel in Batam Centre.

I always choose Batam Centre Harris
For its convenience, closeness to ferry, cleanliness , cheerful colours and staff, efficient staff, smooth checkin.
Partner
6/10
Pleasant
14 May 2025
Zainal
Insufficient tables and chairs when there are many guests. Water pressure from shower is too slow. Staff forgot to give welcoming drinks but gave to guests who came in later
10/10
Exceptional
12 May 2025
Sarah

Perfect

Amazing stay! Great service and clean hotel. Best is just next to Batam centre ferry terminal
Friends_and_family Family
10/10
Exceptional
05 May 2025
Andreas
Good hotel with best receptionist.
Leisure Family
8/10
Excellent
29 Apr 2025
May Pan Ei
The room carpet smells dusty, which make us feel uncomfortable when entry to the room. Other than that, no issues at all.
10/10
Exceptional
23 Mar 2025
Xingzhou
Great room, room cleaning and the pool is great in the wvenings
10/10
Exceptional
22 Mar 2025
Isaac
I just love it
Leisure Self
10/10
Exceptional
21 Mar 2025
Deng Kiang
Stayed here many times and it has always been a good experience!
Leisure Family_with_children
6/10
Pleasant
21 Mar 2025
Robert
Great downtown location.
Leisure Partner
8/10
Excellent
29 Dec 2024
Tee Mian
TV channels were not easily available. Always lagging.
10/10
Exceptional
24 Dec 2024
SIN HOCK

Wonderful team

Very pleasantly surprised, with complimentary Christmas dinner, and Christmas cake delivered to the room.
Hotel even arranged Choir and live band, which made up and uplifted the ambiance!

Quedos to Harris Team! We enjoyed the stay!
Friends_and_family Friends
10/10
Exceptional
19 Dec 2024
tak sang
this is my 2nd time staying at this hotel. very good experiences in term of hotel room condition, staff friendliness, convenience as the shopping centre and cruise centre is nearby. i will come again
Business
4/10
Poor
04 Dec 2024
CHAN

Hotel's Horror Error - Made us out as Exploiters

Paid extra for a double bedded sea view room. Arrived early, was checked in along with passports but our sea view room wasn’t ready. No problem. They stored our luggage, gave us the tag and we started our day out.
Arrived back at hotel late at night expecting a good rest. Was informed by new set of receptionists that we weren’t checked in. Made to fish passports out of deep crevice of bagpack (sent there thinking it was no longer required until date of departure out of Batam). Then was told our reservation was for a standard twin bedder, city view. Even after we argued and showed email proof of our booking and asked to speak to a ‘higher up’ – manager not available but supervisor, was told sternly queen bed “for this time but no sea view”.
Too tired to stand our ground, we took the “offer”, highly offended by the treatment. Were just getting comfortable when 1st call came through. Ignored. 2nd call came through a few minutes later. They’d realised their error and rather insisted to ‘help us pack’ our bags to relocate. Declined as we’d unpacked and were getting ready to retire for the night. Repeated that we should relocate. We gave up. Hung up. At about 1030pm-ish our door bell rang – 3 times!!!
The saving grace was their manager, Zelvi who showed ultimate patience and poise when we complained the next morning. They’ve since written to us to inform that they will provide an upgrade and breakfast during our next stay. Should we though? Sigh!!
Partner
10/10
Exceptional
02 Dec 2024
Peter
Very pleasantly surprised by this reasonably priced hotel. Very clean and spacious room with daily cleaning and replenishment of water/coffee. Receptionist JoJo was very lovely and gave me a warm welcome. Would definitely like to stay here again when I return to Batam in the future.
Leisure Partner
10/10
Exceptional
29 Nov 2024
Keith
A great stayed and fantastic view from the hotel. The staff were all helpful and friendly. The food was good with lots of variety. Excellent.
Business_and_leisure Partner
10/10
Exceptional
22 Nov 2024
Theivanayagi
There is a swimming pool which is rarely used.
I went and realised that it has few safety issues.
You can’t get into pool safely. The steps to get into the pool is narrow and slippery. Poor markings re depth.
Appreciate if these are sorted as planning to come again next year
Leisure Friends
10/10
Exceptional
20 Nov 2024
Verified traveler

Great place to stay close to the ferry

Excellent location for arriving on the ferry. The hotel is in great condition. Rooms are very comfortable. And staff are helpful and efficient.
Self
10/10
Exceptional
20 Nov 2024
Keith
I have a great stayed and fantastic view. The staff are very friendly and helpful. The breakfast is very good. I would highly recommend to stayed in Harris Hotel Batam. Will stay in Harris Hotel again for my next visit.
Business_and_leisure Friends
8/10
Excellent
11 Nov 2024
Jan

Close to Ferry terminal

Batam center is not interesting.
Harris Hotel is OK, close to the ferry terminal andopposite a large Shopping center.
It has big rooms and a good pool.
Restaurant is good, but relatively expensive.
Self
10/10
Exceptional
08 Nov 2024
Keith
Its a wonderful stayed in Harris Hotel. The sea view is fantastic. The staff are friendly and helpful. I would highly recommended. I will come back again if I wanted to spend my holiday here.
Leisure Friends
10/10
Exceptional
08 Nov 2024
Hock Beng

A home always in Batam

I always stay at Harris whenever I come to Batam..its like my 2nd home. Clean bright cheery polite staff Fantastic breakfast.
Self
10/10
Exceptional
24 Oct 2024
ALVIN

Beyond expectation

The hotel has performed better than my expectation. The location and service orientated staff has make me feel really comfortable. Will definitely come back again
Business
8/10
Excellent
13 Oct 2024
abdul
check in and check out was fast.
welcome drink. every staff we met were very welcoming and always with a smile. love the short performance the staff gives during breakfast. very entertaining. gives good impression of their working environment. breakfast food was surprisingly generous with lots of choice. only downside perhaps the management shld look into the small upgrading. door to the hotel unit and toilet shows sign of deterioration.
Leisure Partner
10/10
Exceptional
13 Oct 2024
Deng Kiang
Happy and colourful
Leisure Family_with_children
10/10
Exceptional
02 Oct 2024
Karen
Staff, cleanliness and breakfast are all amazing. One of the best hotel experiences ever.
Leisure Partner
10/10
Exceptional
30 Sep 2024
Kee Huat
The staff are very helpful and professional
Leisure Partner
8/10
Excellent
16 Sep 2024
Evelyn
Didn't like having to walk through the dining room to access the gym and pool! Some decking boards around the pool felt unsafe when stepped on. Loved the welcome drink on check in and selection of different foods at breakfast, especially the Indonesian cruisine. Hotel is very walkable from the ferry terminal and Megamall. Overall a great stay!
Leisure Family
10/10
Exceptional
14 Sep 2024
Lucy Filipini
Nil
Leisure Friends
8/10
Excellent
11 Aug 2024
Merlyn Melissa
Very near to Batam centre ferry terminal 5 mins walk. Comfortable and easy access.
Fusion water and detox juices available.
Partner
10/10
Exceptional
10 Aug 2024
GRACE
Harris hotel should provide loquid form shampoo and conditioner separately.

Please improve on the sound proof walls between rooms.
Leisure Partner
8/10
Excellent
28 Jul 2024
Verified traveler

Overall great hotel

Everything is perfect except that in the morning..there is quite a bit of noise from the cleaning and people checking out.
Partner
6/10
Pleasant
21 Jul 2024
SEAN

Good location but noisy

Rooms are not sound proof and we can hear the activities happening near the hotel. Location is convenient as its just next to the ferry terminal. Staffs are generally polite and courteous
Partner
8/10
Excellent
09 Jul 2024
Verified traveler

Short getaway.

The stay was good. It could have been better. No welcome drink on arrival. Which was offered during our previous stays. Safe box was unserviceable. Electric kettle did not work properly. As this was not our first stay we felt that standard has dropped significantly.
Partner
10/10
Exceptional
13 Jun 2024
Jo
The hotel is just a few minutes walk from ferry port. The hotel breakfast is extensive. Staff was very welcoming and friendly throughout our stay.
Business_and_leisure Family
10/10
Exceptional
26 May 2024
William
Across the road from Mega Mall and next to the ferry terminal
Leisure Partner
8/10
Excellent
07 May 2024
Derek
The staff were very friendly and helpful. We loved the dance performance by the staff during breakfast.
Leisure Partner
8/10
Excellent
01 May 2024
Verified traveler
Staff were friendly and overall great stay and nuce rooms. Only thing was had to wait about more than 1 hour after check in time for room to be ready
Friends_and_family Family
10/10
Exceptional
19 Apr 2024
Wee Teng, Valerie
It's right next to the Ferry Terminal which is very convenient. Environment is quiet and very close to a Mall. Good location.
Leisure Partner
10/10
Exceptional
14 Apr 2024
Farhan
Staff are friendly, polite and their service is outstanding. They go the extra mile. Thank you Harris.
Leisure Partner
10/10
Exceptional
10 Apr 2024
LIM SOON SHIEN
beside ferry terminal! super convenient. easy check-in and check-out. staff is polite and approachable. comfortable room that's spacious and beds are bouncy yet firm enough. like the nice shower. amenities are good.
Leisure Family
10/10
Exceptional
08 Apr 2024
Lam

Will come back for more.

The location is very convenience, just beside Batam Ferry Centre. The staff at the hotel will very polite and courtesy. The room is clean, and it had a pillow and bolster set. Very thoughtful of them. Its a wonderful stay.
Partner
6/10
Pleasant
05 Apr 2024
Ee Chieng
good location. walking distance from ferry terminal and a shopping mall.
room is spacious and a bit dated.
breakfast is alright, can be better.
Business_and_leisure Self
4/10
Poor
29 Mar 2024
Henny Mariane
Lots of ants in the room, from table to toilet 😑 horrible
Leisure Partner
10/10
Exceptional
18 Mar 2024
Michael
A very clean, tidy and modern hotel with courteous, helpful and friendly staff. Rooms are spacious, well equipped, comfortable and well maintained.
Hotel has a good selection of amenities, including swimming pool, gym and conference rooms.
The location is about a 5 minute walk from the ferry port, so no taxi required on arrival. There is a shopping mall across the street, and the location is well served by local taxis and public transport.
The breakfast offered is extensive, with several regional cuisines catered for. The overall food offerings are varied, good quality and generally great value for money.
Recommend a room on a higher floor facing the Grand Mosque and park for an outstanding view.
Overall a very comfortable, convenient and good value for money place to stay whilst visiting Batam City.
Leisure Partner
10/10
Exceptional
17 Mar 2024
Sumanth
Overall it is good place to stay
Leisure Friends
10/10
Exceptional
11 Mar 2024
Hock Beng

An pleasant restful stay at Batam Harris

Pleasantly restful , nice ambience and friendly efficient staff
Partner
10/10
Exceptional
24 Feb 2024
Farhan
👍
Leisure Partner
10/10
Exceptional
14 Feb 2024
Aini
The hotel staff is excellent, friendly and helpful
On the last day of our stay, it was full house for breakfast, and staff Riki went the extra mile to open an extra table for 4 of us outside of the restaurant. Indeed it was a good gesture!
Breakfast was delicious and had a variety of food spread and super liking the hotel staff vibes as every morning they will entertain guest with music and dance.
Leisure Family
8/10
Excellent
13 Feb 2024
Verified traveler

Uneven standard of breakfast quality

Location is great. Room is nice and spacious.
Breakfast spread can include more local fruits. The longans were not v fresh, and the almond slices were stale.
Loved the goreng pisang!
Generally quite uneven standard.
Staff were always helpful and polite.
Friends_and_family Family
10/10
Exceptional
11 Feb 2024
Charlie
Superb location next to Batam Centre ferry terminal and Shopping mall. Also 5 mins drive from Batam Centre Immigration office
Friends_and_family Friends
10/10
Exceptional
01 Feb 2024
Md Jahidul
Service and quality of food is very good.
Leisure Friends
10/10
Exceptional
21 Jan 2024
Mohamed Yusri Bin
Staff attitude...the best!
Leisure Self
10/10
Exceptional
31 Dec 2023
LIANG ENG KEE
Location to ferry was very near, spa massage was cheap & professional.
8/10
Excellent
26 Dec 2023
Hock Huat
The room is clean and spacious. Staff is friendly and polite. But below area could be improved further:
- toilet door cannot be closed smoothly
- water seem to be dripping from top sink in the toilet to the left
- curtain seem to be spoilt and reported.
- it should allow guest to charge the ice bucket to the room even though there is no deposit.
Leisure Family
10/10
Exceptional
23 Dec 2023
Kevin
Convenient location, clean, fantastic service, 3 times in Harris hotel Batam . I highly recommend this hotel
Business_and_leisure Partner
10/10
Exceptional
10 Dec 2023
Wei Keong

Harris Batam Center

Simply amazing. Venue is right beside Batam Center Ferry Terminal with Mega Mall directly opposite which makes it a very convenient and accessible.
Partner
6/10
Pleasant
06 Dec 2023
Conrad De
Excellent, friendly and efficient service staff.
Breakfast not much variety especially for western breakfast items.
Rooms need upgrading as quite rundown.Towels do not look clean. Dinning furniture old and need replacement.
Leisure Partner
10/10
Exceptional
04 Dec 2023
alex

Orange is the new black...

Don't let first impressions put you off. The styling of the hotel is not to my taste but the amazing service, friendly and helpful staff, comfortable rooms and incredible breakfast won me over very rapidly. Would definitely return.
Partner
10/10
Exceptional
25 Nov 2023
Lum
Veey good service
I have wonderful birthday cake from hotel management.

Very friendly staff and they are helpful
Leisure Family
8/10
Excellent
14 Nov 2023
Remi

Honest review

Check in: The room is not ready to check in at 2pm. Dragged till 2.40pm after kicking a fuss and provided us with another room

Room condition: Good except for 2 minor issue. Ants found on the table near dustbin and the dustin in toilet screeching sound when use.

14/11: while still on bed snoozing at 7+ am, loud hammering on the wall at either other room or corridor can be heard.


Other wise, it was perfectly good. Services were good. Staffs were friendly.
Partner
8/10
Excellent
25 Oct 2023
Goh
it’s great to be able to see sea view from hotel rooms
10/10
Exceptional
06 Oct 2023
Amran
An enjoyable stay with friendly Hotel staff and good service during breakfast. Amazing
Friends_and_family Family
10/10
Exceptional
24 Sep 2023
Dennis
Near to the ferry terminal n shopping ctr
Leisure Friends
10/10
Exceptional
11 Sep 2023
raviah

Happy stay

They decorated the room for my mum n daughter birthday!
With cake n song at bfast table. Buffet bfast was a feast! Love the lontong n nasi in banana leave with tauco. Chicken porridge n gado2 was good too. All dessers delicious. Fresh fruits. Varieties of drinks.. kopi n trh tarik.. teh jahir, teh, coffee, jamu.. juuces, etc. i hv always chosen harris.. convenient location n comfy stay.
Friends_and_family Family
8/10
Excellent
24 Aug 2023
Edward
Well the air-condition blower noise was disturbing sleep at night.
The toilet facilities was not well maintained. The shower head was bad and the door hanger came off when I hang a tower on it??
Leisure Family
10/10
Exceptional
13 Aug 2023
NURFADILA BTE
Clean and staff always friendly
Leisure Family_with_children
6/10
Pleasant
12 Aug 2023
Sam
I thought I had the perfect room. A corner room, high floor, and a sea view.
For 3 nights, the aircon switched itself off in the night. The gaps at the window curtains let in the sunlight making it impossible to continue sleeping. The cleaners supplies was opposite my room and I could hear them pushing and loading their carts.
All in, I had 3 nights of not restful sleep.
I have stayed at this hotel everytime I come to Batam but maybe it's time for a change.
Leisure Partner
8/10
Excellent
10 Aug 2023
Amran

The Best Choice to Stay

We are happy and satisfied with the amazing staff and the cleanliness of the hotel regardless inside the room or corridors. You cant see any dirty plates lying around the corridors. Wonderful breakfast. The most variety breakfast so far in Batam. Our only dissapointment was the our Shower head handle in room 915 was faulty and unable to stand in a correct position. Hope the maintenance dept can solve this issue before our next visit. Thank you
Friends_and_family Friends
8/10
Excellent
28 Jul 2023
Siah
Excellent location, next to Ferry Terminal n Mega Mall. Spacious/Nicely appointed & clean room. To include a writing pad n pen in the room will be great. Adequate facilities within hotels (spa, fitness, swimming pool, bar n restaurant) n the dance routine during breakfast is very much appreciated. Convenient location, short ride to the popular shopping areas/malls.
Leisure Self
10/10
Exceptional
01 Jul 2023
gee seng
Excellent staff attitudes.
Leisure Family
10/10
Exceptional
14 Jun 2023
Sue
All staff including front desk, cafe staff and housekeeper are friendly, polite and efficient. Food at the hotel is nice. Many varieties for the breakfast. Convenient locations and easy assessible via grab service with reasonable cost. Three minutes walk to Bartam ferry terminal so no hassle to catch the ferry. The only downside is the hotel only come with dim lights. If you have child who likes little reading in the evening is not encouraged. Otherwise, everything is good 👍😊
Leisure Family_with_children
10/10
Exceptional
11 May 2023
Cherie
Housekeeping, front desk and door staff were were incredibly polite and friendly.
Best was super comfortable.
Beautiful views & excellent location next to the ferry and right near Grand Mall
Leisure Self
6/10
Pleasant
29 Apr 2023
Panfilo
Convenient as it’s close to our ferry terminal. Unfortunately inconsiderate staff (Yosi) as it’s my birthday and we’re asking to just extend a couple of hours to enjoy their place or to extend our check out time from 12 to 2 pm, we were declined 😞.
Leisure Family
10/10
Exceptional
26 Mar 2023
Ng

Good stay

Everything was great. Except the gym. It's probably the worse hotel gym I ever seen. Service was great. Location also convenient.
Partner
8/10
Excellent
25 Mar 2023
Kate
Well kept & clean rooms/ linen & pillows good quality
Leisure Self
6/10
Pleasant
22 Mar 2023
Hairiah

Humid and warm

Room was not cold. Humid and warm for my elderly parents.
Partner
4/10
Poor
01 Mar 2023
Nur Mohammed

Never again..

Good location. Booked for a night stay. Check in process was smooth. Went to the room and realize issues with the air conditioning. Call for help and it come after an hour long. The technician doesn't seems to know how to solve the problem. He ended up taking the cover off and i was totally shocked. The amount of dust on the filter was about an inch thick. My goodness. I wonder when was the last time they clean it. After awhile, nothing is solve and we request to change our room but they have to check and get back to us @ 4pm due to availability. Waited till 4pm but no one get back to us. I decided to not pursue the problem as it was just for a night. Overall it wasn't a pleasant stay. Bad response time. Sorry but i wont come again...
Self
2/10
Poor
25 Feb 2023
Spoony
Very old property with loud rumbling aircon noise, stuffy mouldy room smell, curtains that does not keep light out fully, and a bathroom light that shines so brightly into the main room whenever it’s switched on. makes zero sense to disturb another person’s sleep when you have to use the bathroom at night. lights used in room were also orange tone. pool was also not as shown in pictures . overall a really disappointing stay. would not recommend
Leisure Friends
10/10
Exceptional
23 Jan 2023
Dilys
Location is very convenient as it is right next to the ferry terminal and there is a shopping mall opposite.
Leisure Family

Location & surroundings

Harris Hotel Batam Center
Jl. Engku Putri, Batam Center, Batam, Indonesia

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Harris Hotel Batam Center

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