Name: Best Western Plus Hotel Plaisance
Address: 96 Avenue De La Liberation, 96, Villefranche-sur-saone, 69400, FR

4/10

Poor

16 Jul 2026

Virginie

Had to pay for parking.
Breakfast was rather basic for the price.

Partner

8/10

Excellent

17 Jun 2026

Keith

Having pre booked Hotel Car park we were put in a Public car park across the road, this is not the Hotel car park. Breakfast ok but lacked topping up of bread, cold meats, hot food eg scrambled egg etc basically empty.
Having paid hotel cost of parking we then found couldn’t exit the car park without paying another 11 euros. Hotel reception only refunded us with 8 euros should have been 11 ( didn’t realise at the time ) Obviously small amount difference but very irritating!!!!!

Partner

8/10

Excellent

11 Apr 2026

liliane

Good breakfast and privatevl parking for a fee.

Partner

8/10

Excellent

06 Feb 2026

Heather

Good car park, comfortable bed (but not the pillows) and quiet room.

Leisure Partner

8/10

Excellent

18 Sep 2025

sarah

Nice hotel, great family rooms

Nice hotel, great family rooms. Good breakfast and hotel facilties gym etc. paid parking available but book in advance

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Sharon

Seamless check in - polite & v pleasant staff member on reception who gave us information & directions with regard to charging the car & places to eat as it was a Sunday night & not many places open. Excellent large room ideal for us travelling with our dog. Dog bowls & toy also provided in the room which was a nice touch along with a complimentary bottle of water & well stocked coffee & tea facilities. Good to have the green tea option too which is often missed. Room was comfortable - the only slight negativity was the air conditioning which did little to cool down the room but it was a minor thing. We didn’t have breakfast in the hotel but it was on offer. Would definitely stay here again.

Leisure Pet

6/10

Pleasant

08 Aug 2025

Kawita

Good for a night’s stay. Friendly personnel.

8/10

Excellent

03 Aug 2025

Z

Building work in very early morning like 7:30, too noisy

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

May

Good

8/10

Excellent

30 May 2025

jean

Not the hotel's fault, but Villefranche was very limited in terms of restaurants.

10/10

Exceptional

01 May 2025

Sally

Our room has a balcony facing tall tree. It's very nice.

Leisure Friends

10/10

Exceptional

01 Feb 2025

Patricia

Great staff & location

Leisure Pet

10/10

Exceptional

12 Jan 2025

philip

V good overnight stay

Great stay very good breakfast dont get the charge for a parking space

Partner

10/10

Exceptional

21 Dec 2024

Rafael

Good services

Friends_and_family Family

10/10

Exceptional

17 Apr 2024

Zachary

We used this as a stop over on way to the Alps. This was our 2nd time staying here. A very easy, safe and nice hotel. Does exactly what we needed it to.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2023

William

Convenient for families

Leisure Family

10/10

Exceptional

04 Feb 2022

ANITA

Situated in town centre.

Leisure Family

8/10

Excellent

27 Dec 2021

Patrice

Nice room, clean and quiet surroundings. Very close to main shopping street.

Friends_and_family Family

10/10

Exceptional

25 Dec 2021

Eve

As a family of 2 kids we had 2 adjacents rooms, it was so easy, clean and comfortable. Staff was lovely. Rooms were on a noisy street but once the windows are closed, there was no noise.
Breakfast was good with chooce and quality ingredients.
We will be back.

Friends_and_family Family

10/10

Exceptional

15 Oct 2021

Stewart

The checkin was quick and easy and the rooms were clean and comfortable.

Business

10/10

Exceptional

11 Oct 2021

stuart

Simply a great hotel

Simply a great hotel - convenient, clean, comfortable, very helpful staff and really good value

Partner

10/10

Exceptional

24 Sep 2021

Paul

Good location

Great location, walking distance to stores, pharmacy, laundromat, atm, restaurants, etc. nice quiet and safe location, breakfast was fair.

Self

10/10

Exceptional

22 Jul 2020

Pete

Great value for money.

Excellent location in the centre, free parking

Partner

8/10

Excellent

28 Feb 2020

Mark

Nice hotel, very nice staff, but skip the food

This hotel overall was a very good stop on the outskirts of Lyon. Very friendly staff and a nice hotel. The only thing that let it down was room service. The food is not cooked onsite, but rather comes in jars and for €13 for a veggie concarnie in a jar with no rice, it was extremely overpriced. Would definitely stop again, but go out to eat.

Partner

8/10

Excellent

12 Oct 2019

Verified traveler

Good location, helpful staff, modern rooms and good facilities

10/10

Exceptional

10 Jul 2019

Verified traveler

Clean and comfortable room. Great location near the train station.

Friends_and_family Family

10/10

Exceptional

09 Jun 2019

Verified traveler

Great location in the centre of town with private parking

6/10

Pleasant

02 Jun 2019

Verified traveler

Highs and lows

Lovely hotel in a great area, central to shops and restaurants. Parking available too which is a massive bonus. My gripe is about the staff not the hotel and cleanliness or comfort. The receptionist had popped out for a cigarette when I arrived so I had to wait some time at the desk. When he did arrive he was convinced that he couldn’t find my booking. After insisting that I was booked and had paid the balance in advance he found my reservation. He was a tad rude and very dismissive. Housekeeping were polite,friendly and very obliging. This was a highlight of my stay. Checking out was actually worse than check in and took half an hour, making me late for my work appointment. I was the only client at reception so it should have been quick and easy. I was left with the impression that staff training on reception is not adequate. Nice hotel, great location, impressive housekeeping team but lack lustre front of house staff.

10/10

Exceptional

29 Jan 2019

Sharlene

An American in France.

We have had an excellent stay. When we return to Villefranche-sur-Saône we will stay at BW plus Plaisance.

Friends

10/10

Exceptional

05 Dec 2018

Verified traveler

Excellent location and very nice buffet breakfast. Clean rooms and linen. a great experience

10/10

Exceptional

19 Nov 2018

Edmond

Beaujolais 13k run. Hotel in perfect location. Breakfast excellent. Staff so friendly.

Friends

6/10

Pleasant

28 Oct 2018

Rachelle

Not as close to Lille centre as it states member of staff said it’s an unsafe place to walk around at night. So we stayed in hotel as my friend is in a wheelchair. We could have getting the metro but not sure if it was disabled friendly. Overall not a bad hotel

10/10

Exceptional

30 Aug 2018

Peter

Very nice hotel, great value for money.

Family

10/10

Exceptional

28 Aug 2018

Verified traveler

Good value stay.

Very clean and comfortable hotel. Neighbouring restaurants felt more like bars.

Family

10/10

Exceptional

22 Aug 2018

cheno

Stopover

Close to bars and restaurants had a family room with an upstairs so all five of us could stay in one room which was good and the breakfast was good value as the kids ate free

10/10

Exceptional

19 Aug 2018

Verified traveler

Great hotel for a family.\n

We all loved the spacious hotel,safe and great value for an overnight stay while travelling threw France.

8/10

Excellent

31 Jul 2018

william

Good standard, convenient, helpful staff

Partner

10/10

Exceptional

29 Jul 2018

Sandrine

Very nice hotel near Lyon

Only stop at this hotel for a quick overnight stay and it was very good. Very clean, spacious, comfortable.

10/10

Exceptional

27 Jul 2018

Chris

Our girls loved the two story room. Very nice room for the price!!

Family

6/10

Pleasant

06 Jul 2018

James

Okay apart from the noise

The hotel was convenient and well priced, we were landing at Lyon late in the evening so needed to stay somewhere with 24hr reception and on the way to burgundy. This was the best value option and served it's purpose.

The main reason for the not so positive reviews is the noise outside the room from 7am, there was a lot of very loud drilling that would wake even the deepest sleeper, this was not great since we had arrived late and were hoping for a good sleep to start our holiday.

Breakfast was very average, I would probably venture outside the hotel if it's not included in your booking.

8/10

Excellent

04 Jul 2018

Verified traveler

Good hotel in the mddle of town

The hotel has free parking. Staff was very welcoming. They had free apples for snack for guests. Ambience was very good. Our room was on fourth floor, had a very nice view. Room was of decent size. Nearby lot of restaurants are there. We tried a traditional french restaurant run by couple. They didn’t speak english, but they had menu in english. The food was great.

There is lot of construction going around hotel, so we had trouble finding it. Lot of dust on the street due to construction. There is no ramp to carry heavy luggage inside the hotel from parking. We had to carry our luggage over a flight of stairs from parking.

Overall our experience was good.

8/10

Excellent

26 May 2018

Les

Very comfortable and clean. Warm welcome from reception desk. Free car park at back a bonus

10/10

Exceptional

15 May 2018

Verified traveler

spacious room

We were upgraded into a lovely, spacious room because the first room was not ready when we arrived.
Excellent staff, good parking.

Partner

10/10

Exceptional

01 Apr 2018

Jan

Good central location. Convenient stop for Alps

Our room had been upgraded to a ‘superior’ room. Very comfortable. Hotel was pleasant and had good restaurants nearby.

10/10

Exceptional

12 Mar 2018

Verified traveler

Very clean an net room, location is excellent. I rconmnend this hotel to someone that travels with kids

10/10

Exceptional

03 Mar 2018

Don

Amazing

Great room, close to Center of city. Clean, quiet and excellent service

Partner

10/10

Exceptional

11 Feb 2018

Verified traveler

Perfect for a short stopover. Clean, and just a little elegant.

10/10

Exceptional

22 Jan 2018

jane

Great stop for one night on way to the Alps

Good stop on way to Alps - very helpful and friendly staff

10/10

Exceptional

05 Sep 2017

David

Well appointed room with lovely views over the square ,excellent shower room .

Partner

10/10

Exceptional

11 Aug 2017

Nick

Clean and fresh

Newly refurbished, by the looks of things, but modern and refreshing after a long drive. Bright and sunny view over a quiet town square on the top floor. Great facilities, good bathrooms and walk in shower.

Cannot fault the rooms, however we had to leave early so didn't have the chance to try the breakfast.

There is a car park but make sure you book your space well in advance - when we arrived the car park was full, but plenty of on street parking across the road (not free).

If we ever need an overnight stop on the way to Southern Europe, I would happily stay here again.

Family

8/10

Excellent

09 Jun 2017

Ian

Really nice hotel in a beautiful village.

Very nice hotel, well maintained, Very good bedrooms and a great location in the beautiful village of Villefranche.
The hotel is very clean and tidy with a love,y smal, breakfast room. We did not have any need to use the bar or restaurant.

Partner

10/10

Exceptional

29 Apr 2017

Not Provided

Good stay

Good stay

10/10

Exceptional

22 Apr 2017

Jose Antonio

excellent customer service, very clean facilities

yummy breakfast and welcoming staff, comfortable rooms and clean beds, great location

10/10

Exceptional

12 Apr 2017

Mr Robert

Great stopover.

Stopped over, travelling from South Coast to Paris. Good clean rooms and plenty of local restaurants.

Partner

8/10

Excellent

21 Mar 2017

Shari

Nice hotel, good for passing through

We stayed at this hotel as a stop over on our way from Paris to Nice. We had the family room which was a good size for 2 adults and 2 teenagers. The shower water pressure was dismal, I ended having to have a bath as the water only trickled out of the shower unless you held it the whole time which makes washing hair impossible. The bathroom was very small as well. Overall, the hotel was nice, clean and in a good location in the little town, note that if you are there on a Sunday night, restaurant choices are limited. The price was good for what it was.

8/10

Excellent

05 Dec 2016

Ian

Decent hotel, centrally located.

An okay hotel located near to shops and restaurants. Claims that it is located on a square is technically true but the square is a car park so not quite as pleasant as it sounds.

10/10

Exceptional

01 Dec 2016

Verified traveler

We thoroughly enjoyed our stay at this hotel and would highly recommend it. The room was stylish, very comfortable, and well appointed. Very convenient to the main shopping district of Villefanche-sur-Soane, and some nice restaurants.

Partner

8/10

Excellent

23 Nov 2016

Verified traveler

Great value in town center

Friendly staff in a good central location walking distance to several good dining options. Located on a town square which gave a sense of privacy to the rooms that faced it. Free and secure parking were a bonus. Breakfast was pretty rudimentary but available.I would stay here again because of the value and helpful staff.

Family

10/10

Exceptional

03 Nov 2016

David

Good well run hotel

I have now stayed here a few times to break a journey either to or back from Spain. This is a very good hotel, modern, clean, well run, decent breakfast and a car park. Lots of restaurants and bars nearby in a pleasant but quiet town centre. Nice just to walk around.
Exceptional value for money, especially the larger rooms.
Will be staying again.

Partner

8/10

Excellent

03 Oct 2016

Verified traveler

Great location for exploring Lyon

Perfect place outside of Lyon. Refreshing to have more of a hotel vibe, after staying at B&Bs for a couple of weeks. Walking distance to fantastic market and restaurants....and the towels were the best we had in our 4 weeks in France!

10/10

Exceptional

29 Sep 2016

Janet

Comfortable and convenient for the station

We chose this hotel because we could leave the car and get the train into Lyon for sightseeing. It was very comfortable, staff were very helpful and friendly. We could not ask for more.

Partner

6/10

Pleasant

04 Aug 2016

Richard

Great stop off for a no hassel on route journey clean comfortable with a 24 hour reception.

Family

10/10

Exceptional

12 Jun 2016

Verified traveler

Nice hotel , perfect location for my stay

Would recommend , only slight negative is limited parking but plenty on street parking

10/10

Exceptional

04 Jun 2016

Douglas

Perfect Stop Over

This hotel was perfect for us; we were on our way to Paris from Nice and wanted to break the journey up. The staff were professional, the place is high quality, and the town is beautiful, small and safe. Would stay again and for longer.
Sue and Doug fro, New Zealand

Partner

10/10

Exceptional

23 May 2016

Virgh

The Best Best Western ever!!!

We were so surprised, because this was much better than expected! Thanks for this stay ...

6/10

Pleasant

09 May 2016

Niki

There is no self laundry service. I soly book this hotel base on that info on hotels.com's website. So that is a bit misleading.

Partner

10/10

Exceptional

03 May 2016

Patrick B

Great hotel, superb location and very quiet...

Loved the hotel, very friendly and helpful staff, amazing location, very quiet as well but breakfast didn't look great, it lets the standard of the hotel down...

10/10

Exceptional

30 Jan 2016

Verified traveler

Nice hotel and location

Nice staff, room and location

Partner

10/10

Exceptional

25 Jan 2016

calum

Fantastic stopover en route to the Alps

Great value hotel in nice little town, hotel restaurant closed for evening meals but nice lively pub just near and a few other restaurants in walking distance. Fantastic breakfast. Also, secure garage for car.

8/10

Excellent

26 Jul 2015

Verified traveler

Nice Hotel on way South

Hotel bright and clean. Staff welcoming. Stayed in annex and room was split level. Toilet bathroom living area down stairs. Bedroom area upstairs. if you have mobility problems, asked for room in main hotel. Good breakfast. Easy walk into main street, shops, couple of good restaurants and near tourist info.

Partner

8/10

Excellent

01 Jul 2015

Charlotte

Great stopover for long journey

Lovely clean and quiet hotel in the centre of town, free parking (there was also garage parking if you were willing to pay) and easy to get to from the motorway. Newly decorated room and comfortable bed. Suitable eating options 5 mins walk from hotel too!

10/10

Exceptional

28 Oct 2014

Stuart C

Superb value

For the price we paid thru Hotel.com, the Plaisance is superb value for an overnight stop alongside the A6. A 'genuine' hotel, helpful staff, free car park and in the town centre - not a branch of Ibis or Campanile for the same price. With large, beautifully furnished rooms; extremely comfortable bed; and spotlessly clean. Can't overstate how good it is. Breakfast selection, more like a help-yourself brunch, on Sunday morning was another bargain at € 9 - even eggs and bacon ! Add plenty of excellent restaurants inside five minutes walk for dinner and the Plaisance is a no brainer

8/10

Excellent

18 Aug 2014

Verified traveler

Good stay nice quiet hotel

Nice room very quiet comfortable beds - that's about it

10/10

Exceptional

16 Jul 2014

Phil & Julia

Very Friendly Hotel

We stayed here twice recently, once on the way to the South of France and on the way back north.
On our first stay, we mistakenly left our travel wallet with our passports and an amount of Euros in the safe
The hotel tried to contact us on our onward journey and when we spoke to them they agreed to keep it safe until we returned.
On arrival, there was our wallet intact!
We would like to say again, a very big thank you to the maid and all the staff for their help and honesty.
We would recommend this hotel to anyone and will definitely stay again when in France.

8/10

Excellent

17 Mar 2014

Richard

in centre of town

The quickest check-in I have ever had. Very helpful staff. Free parking. Shutters on the windows , so overslept!!

8/10

Excellent

25 Sep 2013

Harvey

Great location

Very nice hotel great value for money situated in the centre of town perfect location

8/10

Excellent

26 Jun 2013

C&S Kbt

Pleasant stop off close to autoroute

Used as a stop off close to the autoroute... One night... Saturday. Hotel only does breakfasts. Local restaurants limited but friendly.

8/10

Excellent

01 Apr 2013

Anon

Ideal for an overnight stay

We used the Plaisance for an over night stop. The hotel was clean, modern and comfortable. My wife was in a wheel chair having broken her leg and the staff were particularly kind and helpful. Their recommendation of the restaurant Le Fleurie for our evening meal turned out well and we had an excellent meal.

8/10

Excellent

10 Jun 2012

Bronson137

Nice comfortable hotel

Nice hotel with helpful staff. Air conditioner did not work so staff moved us to another room at close to midnight which was fine. Great breakfast and we had good night's rest. Receptionist was most helpful in the morning with maps and advice. Free parking.

6/10

Pleasant

11 Jul 2026

Jesper

Trist hotel med gode parkeringsmuligheder mod betaling. Morgenmaden er alt for dyr og virkelig ringe.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Emeline et Nicolas

Très bien situé, personnel très sympa, petit déjeuner très bon avec une mention spéciale pour ce le fait maison (crumble, compotes, pancakes,...)

8/10

Excellent

08 Jul 2026

ERIC

Bon hotel - professionnel - en plein centre

8/10

Excellent

12 Jun 2026

Francine

Petit déjeuner un peu pauvre

Partner

10/10

Exceptional

09 Jun 2026

Johan

-👍tres bien

10/10

Exceptional

29 May 2026

Peggy

Bel hotel, bon rapport qualité prix

10/10

Exceptional

08 Apr 2026

Marc

Parfait à tous points de vue.
Le seul souci est venu du parking public denant l'hotel où aucune des 3 bornes de recharge électrique ne fonctionnait.

Partner

6/10

Pleasant

31 Mar 2026

thibault

Petit déjeuner classique.
Peu de produits locaux

Self

10/10

Exceptional

04 Feb 2026

William

Parfait

10/10

Exceptional

01 Feb 2026

Tristan

Personnel professionnel, accueil parfait. La chambre était très propre. Bien situé et parking privé mais payant.

Business

10/10

Exceptional

19 Jan 2026

Emmanuel

Tout était parfait

4/10

Poor

15 Jan 2026

marc

Bon accueil mais les prestations de la chambre ne correspond pas àu tarif

Business

10/10

Exceptional

03 Jan 2026

philippe

chambre correcte, nous avons demandé une couverture supplémentaire , demande acceptée sans rechigner

Partner

10/10

Exceptional

12 Nov 2025

philippe

Propre confortable ( manque peut-être une étagère dans la salle bain pour poser les 2 trousses de toilette)

Partner

10/10

Exceptional

28 Sep 2025

Christelle

Très bon rapport qualité/prix.
Très confortable et d’une propreté absolue.
Le personnel très accueillant et à l’écoute.

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Aude

Très bien situé

Business

8/10

Excellent

21 Sep 2025

Marco

Stanza accogliente , ben arredata e pulita. Personale gentile

Leisure Pet

10/10

Exceptional

19 Sep 2025

Scheibe

Schönes Hotel in hübscher Stadt.

Sehr nette Mitarbeiter. Sehr bemüht und freundlich. Das Hotel liegt in der Nähe der Einkaufsstraße. Gutes Frühstück. Es wurde immer sofort aufgeräumt und nachgelegt.

Partner

10/10

Exceptional

07 Sep 2025

Ghislaine

Séjour agréable

Accueil, chambre, personnel tout était parfait. Juste un petit problème pour se garer si on ne prend pas le parking payant. Et le prix du petit dejeuner un peu cher par rapport à l'offre. Mais cela reste un très bel hôtel

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Marc

C’est chaque fois un bonheur de retrouver ce hôtel sympathique, confortable et aux prix honnêtes et raisonnables. Excellent pdj. Sur le chemin du retour de nos visites familiales à Lyon. Et recharge électrique sur le parking juste en face.

Partner

8/10

Excellent

31 Aug 2025

Sylvie

Tres bon sejour .chambre tres sympa et sdb neuve tendance et top !
Grande rue commercante proche sans voirure ce qui est pratique .Calme la nuit ...

Self