Name: Novotel Guiyang Downtown
Address: 8 Zhong Hua Nan Road Nanming District Guizhou, Guiyang, 550002, CN

10/10

Exceptional

19 Jun 2026

Marcellis

Great staff - good location

Self

10/10

Exceptional

27 Mar 2026

hsiaomei

Great staff and very helpful with flexible check in schedules for extremely early arrival guests. Great amenities comparing with US hotels overall. Convenient location to all local stores shopping, local attractions and eatery.

Self

10/10

Exceptional

17 Jan 2026

JING MING

Nice people and clean room

10/10

Exceptional

24 Nov 2025

Lemy

The staffs are very helpful and efficient. Great location and clean rooms

Leisure Family

10/10

Exceptional

20 Nov 2025

Lemy

Good breakfast, friendly and helpful staffs

Leisure Partner

10/10

Exceptional

24 Oct 2025

Kwan Shing

Guest service was excellent help me to book the local tour guest service manager Ann and room service was great enjoy to staying this hotel

Family

8/10

Excellent

21 Sep 2025

Feng

Good location but a little noisy

A little bit noisy because the room faces a intersection

Partner

10/10

Exceptional

01 May 2025

Yonghong

Very convenient, good breakfast

Leisure Partner

10/10

Exceptional

02 Nov 2023

Tony

Amazing service and staff really helpful. Very clear room.

Leisure Family

10/10

Exceptional

29 Aug 2023

manho

Good location, close to subway and shopping centre and night food market.
Staff are very helpful.

Business_and_leisure Partner

8/10

Excellent

04 Oct 2020

Verified traveler

Worth staying again.

Overall, what i expected. Extra service and hospitality was particularly notable.

Partner

10/10

Exceptional

29 Dec 2019

Verified traveler

Perfect hotel choice for tourists in Xi'an

Great stay. Central location with easy access to tourist attractions and local restaurants. Room was clean and functional. Annie at the front desk was really helpful and resourceful. Will definitely stay again and recommend this hotel to friends.

8/10

Excellent

10 Dec 2019

Whoami

Located downtown; room not so spacious but cozy and clean enough

Leisure Self

4/10

Poor

23 Aug 2019

Tian

Ok but not great.

The hotel is in general ok. It located in downtown.

Hotel provides lots of misleading information. For example, hotel says they provide shuttle service to the airport. The service is once in the morning and once in the afternoon. Not convenient for most passengers. Hotel says it has laundry facility. There is no laundry facility. They have an outside laundry service.

The room is very hot. The air conditioner doesn’t work properly.

One electric outlet is not working. The USB outlet doesn’t work.

Business Family

10/10

Exceptional

08 May 2019

Gerard

Five days Guiyang holiday

The hotel is centrally located with numerous tourist destinations, F&B and shopping, and subway line 1 nearby. The staff was friendly, knowledgeable and efficient. Seamless experience throughout the stay

Family

10/10

Exceptional

31 Mar 2019

Verified traveler

Great choice for business travel, location is very central

Business

10/10

Exceptional

26 Aug 2018

Jovana

Hotel was great, I only spent one night before going to Beijing. Rooms are big, bed is comfortable, you have everything you need in the bathroom. I was also using the gym in the morning and they also had solid amount of workout gear. Haven’t had breakfast but I went for lunch and they were pretty slow, it took them about an hour to get me one sandwich and the soup, other then that I really enjoyed my stay and I would be back!

8/10

Excellent

18 Apr 2018

Adrian

Good

Good business hotel in the heart of town, convenient and has all the things you need

10/10

Exceptional

27 Feb 2018

Patti

Good Hotel

Quiet, well located, comfortable, clean, helpful staff

8/10

Excellent

19 Feb 2018

Verified traveler

Central location

Room is clean, central location. Near to lots of shop and street shopping. Free shuttle service to airport is limited to a few timing only. Not very useful and especially shuttle service is stated at the booking page.

10/10

Exceptional

11 Jan 2018

David

Nice and good location hotel

Very nice hotel, friendly staffs. Very good location and very close to downtown.

This hotel also offer free airport transportation (limited schedule, need to make reservation to ensure seat is available)

Only item is the shower water a little bit weak (may due to the high floor).

Overall is a very nice hotel with reasonable pricing.

8/10

Excellent

05 Jan 2018

Dennis

Decent hotel

Everything was fine except that the shower wasn't working properly and airport shuttle was not available after 7 pm.

8/10

Excellent

23 Oct 2017

Verified traveler

Kids Club?

This hotel is in a great location, clean and has friendly staff. The breakfast buffet was outstanding - after traveling across China for the past month, it is definitely the best we have come across. The only reason I did not rate this hotel as a 5 is due to the fact they had no Kids Club (yet advertise that they do). Also the children's play are was extremely small, worn, dirty and had a perpetual smell of dirty diapers

6/10

Pleasant

09 May 2017

Verified traveler

Nice and reasonably priced hotel in the centre of

The accommodation is standard but the room and furniture need revitalising. Can start with new carpet. The windows desperately needed a good clean. I was in a room with a massive window and a panoramic view but through really dirty glass. Breakfast not catered for international guests. Staff not English speaking.

8/10

Excellent

24 Apr 2017

Verified traveler

A comfortable stay

We had a deluxe room for a very reasonable price. The room was spacious, clean, quiet and comfortable.
The buffet breakfast was okay. There is a newly opened restaurant which serves good regional dishes as well as western dishes (which we have not tried). There were only 2 chairs in the lounge, not a lot of sitting space.
The only drawback was that the air-conditioning failed to function on a warm and humid day despite the fact that a technician was sent to the room to check. We had the same experience at another western chain hotel a few days earlier. It is possible that the hotel did not want to turn on the air-conditioning until the hot, summer season.
The corridors smelled of cigarette smoke. Luckily, the room was free of odours.
Overall, the stay was pleasant.

Partner

6/10

Pleasant

23 Apr 2017

Roger

Hotel facility has problems.

The room is okay. But the elevator on 19th floor was flooded and I had to walk from the third floor to 22nd floor. The regular and the employee elevators failed.

Partner

10/10

Exceptional

12 Feb 2017

Glenn

Novotel, Guiyang

The Novotel is a fine hotel in Guiyang. The rooms are in great shape. The staff are very friendly and extremely helpful. It is close to restaurants, shopping and cinemas. It is well worth a stay.

8/10

Excellent

07 Jan 2017

Verified traveler

Hotel near Guiyang downtown

Everything is good but sometimes the internet is very slow.

10/10

Exceptional

01 Jan 2017

TS

excellent downtown hotel

Hotel is in the heart of downtown, so depend on personal preference this could either be a plus or minus. I didn't notice too much noise from within my hotel room but outside is a lot of hustle and bustle. Taxis are difficult to flag down, they always seem to be occupied, and then once you are out in the city, many taxi drivers seem to turn down short trips unless you agree to a higher fare ahead of time. On the plus side of the location, it is walking distance to lots of food courts, and close to the famous snack streets (e.g.三七小吃街). Amazing amazing street food in Guiyang! The hotel itself is very nice, comfortable and large room. ATM right next door. Hotel staff were friendly and helpful, did help us hire a car for an outing, but did not seem entirely knowledgeable about local areas. I do speak Chinese so can't rate their English. I can see how the place may be slightly difficult to find if the taxi driver doesn't know the name of the hotel (it is phonetically translated so it's basically gibberish in Chinese). The street address is not helpful because it's a very long street and numbers are not displayed. Our first taxi driver didn't know the hotel but was able to drive by and asked me to check the name on the building. A second taxi driver did know the hotel even with the awkward name.

8/10

Excellent

24 Oct 2016

Peter

Convenient.

We got in very late and left very early the ext morning.

Partner

6/10

Pleasant

03 Apr 2016

Colin

Mixed

Noisy. Construction across the road

Family

4/10

Poor

16 Mar 2016

Verified traveler

Not a typical Novotel, more of a Chinese hotel

Hotel looks nothing like the photos on the website. Even their best room, junior suite, was cramped and depressingly outdated. Although the staff was friendly, the whole experience was limited by the poor design, limited amenities, not very appealing restaurant and bar.

8/10

Excellent

11 Nov 2015

Verified traveler

All excellent except we were a little disappointed that there was no spa or pool.

Family

10/10

Exceptional

26 Oct 2015

Tess

I loved

I loved the staff, the services and everything. They are excellent. A+ services

10/10

Exceptional

26 Jul 2015

Alison

Superb service

The service at this hotel is the best I have ever experienced. When I had problems getting a Chinese sim card without a Chinese ID, the assistant manager, Kevin, went to great lengths to find where I could get a card and accompanied me to the shop to buy the card and ensure it worked fine; he also took me to an ATM that would take foreign cards; and I got invited to a cocktail party. The hotel is of excellent standard, but its service is truly outstanding.

6/10

Pleasant

08 Jul 2015

Verified traveler

A reasonable hotel

I traveled with my parents and were our first time in
Guiyang; location is ok with a small supermarket nearby; the only one restaurant located on 3rd floor, the chef has a funny cooking style, no standard equipment and please have no surprise when the food is served different as the menu! Try your luck. Good thing was the restaurant manageress and supervisors were all nice to provide extra service to compensate when customers were not treated well. Thumb up to them!

Family

10/10

Exceptional

24 Jun 2015

James

My fav in Guiyang

I always have a pleasant time here. It's clean, modern, big rooms and just like the photos.

10/10

Exceptional

04 Feb 2015

Verified traveler

Nice hotel near downtown

No complaint at all. I would like to stay for the same hotel when I will visit Guiyang again.
Good staffs and service.

6/10

Pleasant

27 Dec 2014

Lewis

OK if you get a low price

Plus side: good size rooms. Good location. Downside: tiny shower with no shelf space, water either scalding or freezing, NO WATER PRESSURE, shower is a trickle, no heat in bathroom so freezing when using. Terrible food from the western restaurant. Room service arrives cold, and very few choices mostly from the bad western restaurant. Room service staff answering phone do not understand english. Entire 29th floor is a beautiful wine bar where you must buy full bottles from an excellent selection - but does NOT let you sign to your room or accept credit cards. NOVOTEL is endorsing such a place by giving them the whole floor and this should be unacceptable for their guest - to go through such a hassle/embarassment. Overall, it seems this hotel has no interest in foreign guests - only local.

8/10

Excellent

11 Oct 2014

James

Highly recommended.

The Hotel was a well maintained, clean place to stay. The breakfast was average fare with a mix of Western and Chinese food. While spoken English was lacking, the staff tried to help as best they could. I ordered room service on several occasions. The meals were delivered quickly, but on one occasion, they served spoiled food. However they did replace the item with a fresh one. The location seemed to be in the City Center near various shopping centers, but the room was very quiet and smoke free (if a little small). Overall, a great stay and the hotel met my expectations.

6/10

Pleasant

20 Aug 2014

Verified traveler

Just about ok hotel

Hotel just about scrambles into 3 star standard - restaurant closes early, and buffet almost disappeared even earlier. Tinned fruit rather than fresh, other than water melon, implies 2 star not 3.....

8/10

Excellent

14 Aug 2014

Verified traveler

fine

fine!

Family

10/10

Exceptional

30 Jul 2014

angel

Good location with best price. Clean and helpful.

Nice and clean good location. Will recommend and will stay there again. Close to where I wanted to be.

8/10

Excellent

06 Jul 2014

Verified traveler

Pleasing hotel

Novotel Hotel Downtown Guiyang is a very nice hotel. Not luxury at all but comfortable for a visit to an interesting city. Rooms were regular rooms that were comfortable and clean. Staff was always welcoming and friendly, though very little English at all. The location was perfect for exploring. Easy walk to Hebin Park and lots of food stalls that are everywhere. Qianling park is a bit further walk but doable (just be prepared to be molested by monkeys if you have any food at all that they can see). The city is trying to become modern but is struggling compared to the bigger cities like Tianjin, Beijing, Shanghai, etc...). A contrast to the modern that is totally worth seeing. The landscape is the main attraction and it is recommended to hire a guide and see the area outside the city. The karst mountains are a sight that you do not see in North America. The food is excellent and the people were nice. A good adventure.

10/10

Exceptional

26 May 2014

Traveller

Great location, Centre of GuiYang,

Great location for taxi driver drive you there, cost only 35 from airport to hotel. With confortable cafe and book shop next to hotel.

8/10

Excellent

16 Feb 2014

Charles

As expected.

The Novotel Guiyang met all my expectations. It is comfortable and is located centerally so easy access to local stores and restruants as well as easy access to the airport. The rate received from Expedia was very reasonable for the quality of the hotel.

8/10

Excellent

26 Dec 2013

Cliff.Lee

good location and reasonable matching price

room cleanning not as good as expected - when I went back to the room after the end of the next day business, I found dirty bed w/o cleanning...for other perspectives, such as location, quick-check in/out service, is good,

10/10

Exceptional

12 Dec 2013

sherry

city oasis

My parents and I stayed at Novotel for three nights. It is a peaceful quiet spot at Guiyang. Breakfast was also provided with excellent quality. Staff memebers speciall concierge group were particular helpful. The name is a bit awkward in Chinese. But the place is excellent. I didn't know how to survive my travel at Guiyang without Novotel's comfortable stay.

8/10

Excellent

17 Nov 2013

Alan M

Well appointed rooms, comfy beds

It's a good clean hotel. Rooms are well appointed and overall in good condition. All very clean and neat. Nice western breakfast too. Good location, was about 20-25mins in a taxi from the airport. CTook a nice stroll down a block and a half to the nice walk along the riverfront. All good

10/10

Exceptional

14 Sep 2013

Peter R

Nice location, very comfortable

The hotel was a very pleasant place to stay. The breakfast was nice with good choices and good coffee. The staff were friendly with plenty with good English. I went for 20 minute walk along the river at night which was a beautiful mix of shops, cafes and old architecture mixed in with modern towers. Rooms were clean, spacious and modern. Internet not so fast but that is fairly common from my experience in China but that was fine too. I would stay here again.

10/10

Exceptional

28 Aug 2013

Verified traveler

Very nice.

10/10

Exceptional

27 Aug 2013

Verified traveler

Fantastic service in the business office

The staff in the business office are very helpful, they help us to book 1 day tour with the travel agency . In addition, they even draft a map for us so that we could find the travel agency and made payment.

10/10

Exceptional

07 Jul 2013

Glenn

Guiyang

I had a wonderful time there. The people were very helpful and there was a terrific breakfast.

10/10

Exceptional

04 Mar 2013

Glenn

novotel guiyang

This was one of the best hotels i have stayed at. The room was super, the people were extremely helpful and friendly. The breakfast was great.

Family

10/10

Exceptional

10 Oct 2012

Graeme

Can't go wrong.

Excellent location, great views of the city from the upper floors. A comfortable, well-appointed and quiet place to explore Guiyang from.

10/10

Exceptional

07 Apr 2012

Thomas

fine hotel in Guiyang

This centrally located hotel was perfectly fine. We stayed in the suite type room, which I believe are all like that. Bed was very comfortable. I can't think of any criticism, except for the hotel wine list which was weak and too expensive.

On another note, when I read the visitor reviews, I see too often people complain about the hotel and thus give them a poor ranking because they are required to pay a deposit when they arrive. This is simply a fact about staying in hotels around the world. Does one not have to give one's credit card when checking in to a US hotel \"to pay for incidentals\" that have not occurred yet? It is the exact same thing in China and most everywhere else.

Partner

8/10

Excellent

24 Mar 2012

Verified traveler

Good hotel

Good hotel, only small point was the guy, was late to open in the morning and my room key stopped working on the second night of my stay but overall a good place to stay

10/10

Exceptional

09 Dec 2011

Verified traveler

Best hotel in town !

Recently ( Sept 2011) opened hotel with motivated staff. Some English spoken. Excellent restaurant and good breakfast choice for Europeans/Americans. Decent size rooms with comfortable beds. Will book again !

8/10

Excellent

14 Jul 2026

Chi Chiu James

位置方便，不過有點舊，電視也有點小，坐在床上看球賽效果不好，另外書枱面有點小

Self

10/10

Exceptional

05 Jun 2026

Shinji

清潔で居心地良が良かったです。特に、カウンター受付の対応が素晴らしく、困っていて相談したら快く受け入れて対応頂きました。本当に感謝しています。次回もこのホテルに宿泊したいと思います。

Partner

10/10

Exceptional

07 Apr 2026

Vivien HuiWen

Clean room, centrally located in the city center. Near to shopping and aurrounded by lots of reataurants.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

wai ching

👍

Self

2/10

Poor

13 Apr 2025

Jose

Nulle hôtel bruyant petit déjeuner mauvais et personnel nulle

Partner

10/10

Exceptional

18 Jun 2024

SHIH TUNG

貴陽旅遊

地點佳，公車地鐵在附近可直達景點。週邊餐廳小吃商店方便。到貴陽觀光的首選住宿地點。

Friends_and_family Family

8/10

Excellent

13 Jan 2020

Verified traveler

位置很好，价位适中，员工态度好

Self

8/10

Excellent

05 Jan 2020

lalala

部屋がコンパクトにまとまっていてよかった。ジムも利用させてもらい快適だった。ティーセットの緑茶が質が良く美味しかった。

Leisure Self

6/10

Pleasant

12 Dec 2019

Verified traveler

Good service with facilities to be upgraded.

Good:
1) service is good, staff are friendly
2) lots restaurants nearby
3) close to the tourist sights

Bad:
1) The facilities seems a bit old
2) there was no hot water when I came home at mid night, they changed a room for me and upgraded
3) Taxi is better since no subway closeby.

Self

10/10

Exceptional

09 Nov 2019

Verified traveler

Excellent location in the city centre. Good value for money.

8/10

Excellent

08 Nov 2019

Aitor

bien pero tienen que mejorar su ingles

Business