Name: The ISO Hotel, Trademark Collection By Wyndham
Address: 4-796 Kuhio Hwy, Kapaa, 96746, US

10/10

Exceptional

17 Jul 2026

Wade

Great staff clean room

Partner

2/10

Poor

02 Jul 2026

Bryson

Rooms were not as advertised. Support beams in the room were literally in the way. In front of the closet and sliding doors to balcony. Checked out the next day and went somewhere else.

Partner

10/10

Exceptional

01 Jul 2026

Marina Leann

My family and I really enjoyed ourselves at ISO. Safe was really nice and the hotel had a beautiful pool area with plenty of space to lay out and relax. We will definitely stay here again.

Family_with_children

8/10

Excellent

26 Jun 2026

Andrea R

Breakfast was not a true breakfast

Family

10/10

Exceptional

23 Jun 2026

Veronica

Great location. Easy to get around and right on the water. Feels more like an apartment than a hotel which is nice for longer stays.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Corrado

The location is definitely the highlight for this resort. Perfectly situated in front of the beach, with a view of the ocean from basically anywhere in the resort.

The beach itself is not for swimming as it’s short and rocky, but there are plenty of good options at walking distance.

The resort itself is OK, adequate for the price but not exceptional. Room amenities are limited also in the “premium” rooms. Nice pool, although in the late afternoon, which would otherwise be the best time for spending time in the pool after a long day, the pool is in a shady and windy spot, making it almost too cold to enjoy.

Close to many options for food (restaurants and grocery stores), so you don’t need to drive much if you don’t want to.

Overall, a great place to relax and enjoy.

Partner

2/10

Poor

16 Jun 2026

Troy

The only staff I saw was the lady at the front desk and she was very nice. The motel, not hotel was outdated, dusty and have rusty appliances in the room. The walls were paper thin so I laid in bed at night listening to my neighbors every word till 11 pm. Luckily my 8month old did not wake up. Restaurant and bar was closed. Used soap in the shower. Open electrical box in room which the door was bent so it could not close. This is what I expect from a motel on the side of the road in Montana.

Family_with_children

6/10

Pleasant

14 Jun 2026

preeti

Seemed a bit pricey for a 3 star
Doesn't deliver more to qualify for higher star rating.
Breakfast was hardly anything
Coffee was only in the room and really bad
View was good from our room, saw sunrise
Shower was nice, garden was nice.
Room was clean.
Staff was very friendly.

Partner

2/10

Poor

12 Jun 2026

Isabella

It was just embarrassingly ghetto… youd think for $2000 a week the room wouldnt have a midge infection. I would actually recommend looking at the resort next-door. It looked a lot better and I regretted not looking more into that one. Sorry about my poor review, but this place was not exceptional in any capacity. It was an average dirty hotel with overpriced rooms. The rooms do not look anything like they do in the photos. If you’re reading this, please do yourself a favor and go somewhere else.

Partner

8/10

Excellent

09 Jun 2026

Joel

Resort is right on the water with the most amazing sunrises. It was so relaxing listening to the waves. I highly this property!!

Partner

10/10

Exceptional

05 Jun 2026

Luanne

Excellent clean comfortable room
Adorable helpful enthusiastic staff

Friends

4/10

Poor

04 Jun 2026

Linda

The room we had was very dated. The curtains across the sliding door were frayed and dirty. Our ground floor room had a pool / partial ocean view but we couldn’t really leave it open as the pool was only 6 or 7 feet away - left is very little privacy.

Breakfast is prepackaged take away - a microwave to heat up pastries - we had hoped for a toaster - sweets for breakfast isn’t our style. Cereal and yogurt were available but again loaded with sugar. We thought there would be fresh coffee there. A small coffee maker is in each room but it would have been nice to have tea.

Front desk staff was very friendly. A big plus!

Partner

6/10

Pleasant

04 Jun 2026

Danny

We loved the ocean right behind the hotel. The hotel had an older Hawaiian vibe that we loved. They were renovating work their restaurant which was unsightly and inconvenient. The rooms were very old but, VERY clean. Regardless of the age of the room ( and its contents ) my only real complaint was that the AC did not get very cool at all. Hence, we didn’t sleep very well.
In the end, the beautiful outdoor area with chairs and a fire pit with the ocean as a backdrop drop made the stay well worth the money.

Partner

6/10

Pleasant

03 Jun 2026

Kevin

The hotel is in a good sea facing location and convenient for eating places, retail shops and walks along the seafront. The room is comfortable and the staff are polite.

If you’re looking to get some beach time and want to get into the water, this is not the place.

There is parking there free of charge. There is also a drinking water filling station at the reception which is great. You can borrow bikes too should you wish to ride along the seafront.

The not so good bit:

Breakfast:
While there is coffee in the room, there is no coffee in the breakfast area. Also, there is a basic cold breakfast with preserved items like prepackaged muffins and yoghurt and drinks from the fridge. There is no coffee at breakfast. You must have a coffee back in your room isn’t a great experience. We ended up trying this the first day and then stopped having b/f. The only other option is to walk to the retail park and grab a Starbucks there.

The mandatory resort fee:
The $35 per night resort fee is a rip off in my opinion. That is charged by the hotel on top of whatever you’ve paid for your room. I haven’t had any other hotel resort fee given that the only resort feel to is the pool and the bicycle that you can borrow. For me, this was a ripoff.

No lift/escalator:
You need to carry your bags to the room. Not great if you’re on 2nd floor

Cleaning:
The room is only cleaning if you request it the previous evening. Our request was messed up and we had the chase up the cleaning.

Partner

8/10

Excellent

01 Jun 2026

Makenzie

Clean room, beautiful view, nice pool, quick and convenient breakfast. The bikes were a nice amenity, but difficult to find one the right height as not adjustable. The staff were all very friendly as well!

6/10

Pleasant

01 Jun 2026

WILLIAM

The staff was great!
But the water in our shower was lukewarm at best, and when we turned the nozzle all the way to hot it actually got colder. The sink was fine and had hot water.
The grab and go breakfasts were just ok.

Partner

6/10

Pleasant

26 May 2026

Junbo

The place is just okay, but for the price you pay, it gets disappointing:
1. The room does not match their photo on the website, and it's way off. Double-check user-uploaded photos. There is ocean view in the room for sure.
2. Many corners in the room are obviously overlooked by the cleaning staff, and there's thick dust on surfaces like the top of the mirrors, etc. The hair dryer was all clogged with dust? But the front desk staff was helpful and replaced it with a new one after I brought this up.
3. There's no housekeeping during the 3 nights I spent there. And I don't think this was informed at check-in. So be aware.
4. Breakfast is close to none, yogurt, cereal, boxed milk, and some pre-packaged muffins.

Partner

10/10

Exceptional

26 May 2026

Bradley P.

Staff was great. Hotel was very clean. Pool was the super clean and clear. We look forward to return again.

Family

8/10

Excellent

20 May 2026

Rodica

Clean rooms, beautiful view of the ocean, good location

Partner

6/10

Pleasant

19 May 2026

Darcy

It was a clean resort but basically your paying for the view of beach because the area isn’t beach accessible really! Very rocky! Pool is good but no hot tub ! Breakfast decent just cereal and fruit basically nothing hot! Coffee ok I give it an overall ok rating I thought for 300 a night you might get a bit nicer and more but I guess not in Kauai! Very clean though.

Partner

10/10

Exceptional

11 May 2026

Shanthi

The whole vibe of seeing the ocean at the back of the hotel, and watching the sunrise from the room. Most of the staff were good. I requested for early check in but room was given firmly at 3 PM. Breakfast is just okay. The bathroom sink can be cleaner.

Partner

2/10

Poor

07 May 2026

Anna

Room is outdated, moldy and must. Had an unbearable smell. Carpet is old and dirty. Bed is uncomfortable. Found a roach in the bathroom. Ceiling stucco falling off. Continental Breakfast without coffee or tea. Had to switch rooms but was also in same condition.

Partner

8/10

Excellent

06 May 2026

Melisa

Staff was friendly and helpful. Breakfast was simple with fresh fruit and grab and take items. They do have a microwave. Parking was great! Loved the ocean view and easy access to restaurants, beaches and walking paths. Were disappointed with the one bathroom window that was in need of repair around the frame. It had very dark stuff around it like dirt, rust or mold(??).

Partner

10/10

Exceptional

06 May 2026

Mary

Everything was amazing very helpful front ladies showed us good places to visit with the kids and the breakfast was grab and go but they had fresh fruit cups which I would say were the best and amazing views

Family_with_children

10/10

Exceptional

01 May 2026

Joseph

Roberta and Riana at the front desk aye always a pleasure and sooooo helpful. They are the reason this is our second stay at ISO. They go above and beyond and I couldn't be more grateful.

Partner

4/10

Poor

29 Apr 2026

Diana

We were surprised that a Wyndham property was not kept up better. Our room was on the 3rd floor, but there was no elevator. Fortunately maintenance carried our luggage up, since I have a heart condition. The room wasn’t in great condition, paint in the bathroom was peeling, the split AC unit was adequate, the room was considerably smaller than the posted photo and there was no luggage stand. We were initially told there was no other room on the first floor, then later we were told there was one but it didn’t have a view. Our luggage was already in the room so we opted to stay. The location was very convenient to restaurants and stores, but there were better hotels nearby that were only slightly more expensive.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Daniel

polite people, breakfast was so convenient, clean and spacious room

Family_with_children

10/10

Exceptional

26 Apr 2026

Nieve

I just wish that there was actual breakfast but besides that a beautiful place!

Family_with_children

10/10

Exceptional

26 Apr 2026

Mia

Room is clean, staff are friendly and helpful, many choices on the grab n go breakfast, plenty of free parking, and they offer great morning yoga classes and bike rental. We had so much fun during our stay

Partner

8/10

Excellent

25 Apr 2026

Stacy

While there was plenty of parking, the lack of elevators means you should be ready to carry luggage up the stairs. If stairs are a challenge, I definitely recommend requesting a ground-level room—which is the only way I’d stay here again.
The room was clean and the staff was incredibly friendly. The local roosters weren't too loud, either. As for amenities, the fridge was helpful, but adding a microwave, iron, and ironing board would have made the stay much more convenient.

Self

10/10

Exceptional

20 Apr 2026

Serena

Breakfast was super simple grab an go staff award one parking great ! Not a ton to do at the hotel itself

Partner

10/10

Exceptional

18 Apr 2026

Beauregard

Very clean room, the grounds were well maintained, staff very helpful.

Partner

10/10

Exceptional

17 Apr 2026

Alexa

The room and all the area are very clean. The staff are very nice especially the people who are assigned at cleaning and doing laundry they always have a huge smile and always greets us warmly.

Partner

6/10

Pleasant

15 Apr 2026

Laurie

The p

8/10

Excellent

12 Apr 2026

Charles

Property is a bit under maintained. Hard to operate sliding screen. Some stairways closed. Restaurant hasn't been open this year, 2026. Confused about whethe we got the correct type of room. Room was clean and everything worked. Staff friendly and efficient.

Partner

8/10

Excellent

08 Apr 2026

Sean

Beautiful view, very quiet. Felt like only ones there. Rooms are a bit small but sufficient. Note we booked here as they had a restaurant but when we checked in we were notified it was closed for renovations and has been a long time. Very disappointed it was not noted on their website.

Friends

2/10

Poor

06 Apr 2026

jennifer

When we arrived, the front desk took over 30 minutes to get us checked in. Other guests were coming in and asking why they couldn't connect to the wifi. While in line, we found out that the bar and restaurant were not open. We went to our room and it was run down and had an odor. I asked to check out so we could find another hotel. They eventually allowed us to change hotels. I would not recommended this hotel.

Partner

8/10

Excellent

04 Apr 2026

Natalia

View was great

10/10

Exceptional

31 Mar 2026

Jennifer

The ISO is amazing to stay at while visiting Kauai. Fresh fruit and snacks daily, the ocean views, pool fun and close to shops. The staff is incredible. The best was being able to watch the whales from our room. Second year in a row for us and can't wait to return.

Family_with_children

8/10

Excellent

28 Mar 2026

Lisa

Beautiful ocean view, especially on full moon nights

8/10

Excellent

24 Mar 2026

Sean

Most of the staff was good. The rooms i beleave were going thru some renovations but all in all, not a bad stay

Family

6/10

Pleasant

24 Mar 2026

Amy

There was no kitchen. Prepackaged Grab and go breakfast only. The restaurant was closed for renovation during our stay. The location was great, but the hotel itself was so-so. Our room was very musty smelling and always damp.

Family

8/10

Excellent

23 Mar 2026

Scot

Not a bad place for the price. Seemed pretty clean, parts of the building we’re undergoing a renovation

Good location on the beach

Self

8/10

Excellent

22 Mar 2026

Beatrix

The grounds are stunning, the pool was well maintained and ocean views are breathtaking. The staff were attentive and helpful. The rooms are comfortable and clean. The location is great if you are planning to spend time on the north and south shores, helps reduce driving times if you are planning to be very active!

Family_with_children

6/10

Pleasant

20 Mar 2026

Katie

It’s a very very budget accommodation. The pictures of the rooms make them look much nicer than they are. That being said, it was fine for one night before heading up north.

10/10

Exceptional

17 Mar 2026

Carolyn

No

2/10

Poor

16 Mar 2026

Jose

Did not stay room room dated and smelled of mildew.

Partner

10/10

Exceptional

15 Mar 2026

Doreen

Room was spacious with great ocean view. No elevator.

10/10

Exceptional

11 Mar 2026

Serhii

Everything was nice! Clean room and good view

10/10

Exceptional

10 Mar 2026

Karen

We were so happy to see the sunrise over the oceon every morning from our room. We loved that bike rentals were free and the Kapaa bike path was so nearby. Glad to have filtered water in the lobby. Enjoyed the clean pool and the lawn chairs in the grass area overlooking the oceon. Pastries and coffee could have been better, but were convenient still, and free. Simple rooms but clean and comfortable.

Family

8/10

Excellent

07 Mar 2026

MasaYasu

Ocean view from both the front door and lanai

Self

10/10

Exceptional

04 Mar 2026

Tanner R

The room, the view and staff were all great. Only stayed 3 nights, but was a good chill spot during our stay.

Partner

6/10

Pleasant

03 Mar 2026

Mark

Disappointing stay. View good. Room has cindenblock walls, only hard wooden chairs to sit on. Bath needs update. Door to room only closes if you pull up on handle firmly, very firmly, to align it. Cheez. Fix it already. Poor maids have to do all the time. Security guard, an agressive woman, pounded on next door unit at midnight, waking us up, to tell the occupant to stop smoking on his balcony. That kind of place. Only for low budgeters who are willing to shout out about 400 a nite with all the feez. Boutique hotel it is no, more like Motel 808.

10/10

Exceptional

28 Feb 2026

Karl

Room was clean and staff were exceptional ! Mahalo !

Partner

10/10

Exceptional

24 Feb 2026

Stephen

Everything worked out great! Couldn’t have been happier with Travelocity!;)

Partner

10/10

Exceptional

24 Feb 2026

Jacqueline

Vibes on the beach , the staff at the front desk and housekeeping was so sweet and helpful, loved being close to the beach , stayed on second floor no elevators but easy to get up Beautiful location. 2/21-2/24

Partner

6/10

Pleasant

22 Feb 2026

Thomas

Good location. Room had a musty smell. Air conditioning unit was difficult to operate. Despite being set at 70 it ran all night long, blowing directly on me. Room was perhaps 58 to 60 when I woke up with icy feet. Caught a bad cold. Was told by building staff that that's how they work. Really? The unit disregards the set temperature?

Partner

10/10

Exceptional

21 Feb 2026

Kathleen

Staff was great.

10/10

Exceptional

20 Feb 2026

Jill

Incredible location. Very kind staff!

Self

8/10

Excellent

17 Feb 2026

Christina

Roberta was so nice, very professional, & helpful. This is our 4 th time visiting the ISO. The rooms needed some more updating, & cleaning. The fridge was not cleaned well , the hook in the bathroom fell off, the cabinet drawer pull. The bathroom tub needs to be caulked and resealed. The breakfast is ok, the fruit cups were not ripe, We bought our own coffee and breakfast . The pool was cold, but usually the weather is so much warmer. The beds were comfy. The maintenance guy was super nice and brought us a new tv , when we got there, because they could not find the remote. Was wonderful that there were more bike’s available, we used them . The yoga was on point did it two days, was great. Mahalo!

Family

10/10

Exceptional

14 Feb 2026

blake

Rooms were clean staff (except for one old lady that came in) was fantastic.

Leisure Friends

10/10

Exceptional

11 Feb 2026

George N

Yes it was clean and staff was very helpful an friendly.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Catherine

The ISO size, customer service, and location are its best qualities

Leisure Self

6/10

Pleasant

06 Feb 2026

Kenneth

Rooms were very dated, dorm-like with concrete walls, but also right next to the ocean with nice views. Musty smelling rooms need to be updated. Vinyl flooring lifting up due to bathroom moisture.

Staff is very friendly, and tried hard to accommodate all requests, but old, musty room conditions are beyond their control.

Didn't use pool except one day, and it was not heated. Quick in and out was fine for me, but would be an issue had we wanted to really use it more.

Yoga with Harper was a great touch.

Leisure Family

10/10

Exceptional

03 Feb 2026

Jiao

Great ocean view, healthy breakfast, friendly stuff, clean rooms, convenient location

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Sandra

The grounds are kept so clean. We were on the 1st floor and the walk out patio to the pool was so convenient. Morning yoga among the sunrise was a highlight. Staff were courteous. Grab and go breakfast was just what a person needed to start their day. Great location!!!

Partner

8/10

Excellent

22 Jan 2026

OLGA

This is very basic but nice hotel. Rooms are spacious and most have ocean view. Staff was nice (specially Rianna). Breakfast is grab and go which is very convenient. Overall we had very nice stay. Mahalo’

8/10

Excellent

19 Jan 2026

Ariana

The staff was very accommodating! And the location was great.

10/10

Exceptional

17 Jan 2026

Jeffrey H

Everything from check-in to check-out, the staff, the property, the location, the view, everything was amazing.

Leisure Partner

6/10

Pleasant

17 Jan 2026

Pearl

Rooms need renovation

Leisure Family

8/10

Excellent

16 Jan 2026

Clint

Room was ok. Walk in shower was messy. Over all a good place.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Lina

Beautiful balcony view.

Leisure Family

10/10

Exceptional

13 Jan 2026

Ameeta

Absolutely beautiful—period. I would definitely stay here again. Iso Castle offers a peaceful, beach-cabin–like experience that is all about location, quiet, and natural beauty. We stayed in December and loved falling asleep to the sound of waves crashing and waking up every morning to a stunning sunrise over the ocean. The views are truly unforgettable.

This is not a luxury or fancy property, and that’s part of its charm. Don’t expect a kitchen—there isn’t one—but there is a fridge, and everything was very clean and well maintained. The balcony experience was a highlight for us and added so much to the stay. I highly recommend booking a premium oceanfront room if possible. Rooms 233 and 234 are exceptional.

A couple of practical notes: there is no elevator, so be prepared to carry your luggage up the stairs.

The only downside was the service from one staff member at reception on Christmas Day 2024. She seemed quite grumpy and unhelpful, particularly when we asked to have our towels replaced, which was disappointing given an otherwise lovely stay.

Overall, Iso Castle is a beautiful, quiet oceanfront retreat. If you value views, serenity, and a relaxed beach atmosphere, this place is well worth it.

Leisure Family

8/10

Excellent

13 Jan 2026

Matthew

Convenient location and great views

Leisure Partner

6/10

Pleasant

04 Jan 2026

Justin

Very pricey for something so basic

10/10

Exceptional

02 Jan 2026

William

Nice view.

4/10

Poor

29 Dec 2025

Sidhartha B

Front desk need some training for a better customer interaction, I was not informed of the mandatory resort fee at the time of booking. Room was decent and the location of the hotel is very good

Leisure

6/10

Pleasant

25 Dec 2025

RAKESH

At best the room is partial ocean view. But the property has other rooms with ocean views

Leisure Family

10/10

Exceptional

23 Dec 2025

Kathleen

Everything went very smoothly at check-in and checkout. The grounds are beautiful with an amazing ocean view. The location is ideal with a lot of great places to visit nearby.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Carolyn

Loved everything about this place. Hotel was great and staff fantastic. I'm comming back in March.

Friends_and_family Friends

10/10

Exceptional

15 Dec 2025

David

It was a wonderful place to stay.The room was clean.The view was spectacular! And the staff was very friendly and accommodating. Helped us with a cooler, snorkel gear and suggestions on where to go. I would definitely recommend this place!

Leisure Partner

8/10

Excellent

15 Dec 2025

JOHNNEDEL

Excellent

Leisure Family

6/10

Pleasant

14 Dec 2025

Aakanksha

Well centrally located, small room, cold pool making it unusable during our entire stay. Breakfast is cold and grab and go. Yoga in the morning with ocean views was the highlight.

Leisure Family_with_children

10/10

Exceptional

13 Dec 2025

krystal

We loved our stay. The views were amazing!!! And enjoyed the hotel amenities they were great. We will be returning

10/10

Exceptional

13 Dec 2025

Jana

The room was clean and comfortable. Staff were helpful. We most enjoyed the hotel's location which was quiet, felt tucked away but very walkable and convenient to nearby restaurants, foodtruck, and stores. The oceanfront was absolutely beautiful and watching sunrise every day was a highlight.
of our tripsunshine

Partner

8/10

Excellent

12 Dec 2025

Candie

Clean room beautiful view!

10/10

Exceptional

11 Dec 2025

Faith

Are stay at the ISO was fantastic. The staff was very helpful with places to check out and the overall area was well kept.

Leisure Partner

8/10

Excellent

11 Dec 2025

Zena

The staff and amenities were amazing. Highly recommend. And would definitely stay again.
Although they could use some renovations on the rooms themselves.

Leisure Family_with_children

8/10

Excellent

04 Dec 2025

Dave

Great location, reasonable price with nice side perks---bikes water pool yoga etc. Property is clean but very dated.

Partner

10/10

Exceptional

03 Dec 2025

John

Clean room. Beach access

10/10

Exceptional

29 Nov 2025

Bruce

This hotel is situated close to restaurants and shopping, and it has great ocean views for less than you would pay at other Kapa'a locations.

Leisure Family

10/10

Exceptional

26 Nov 2025

Hai

Really enjoyed our stay! Such a beautiful place.

Business_and_leisure Friends

10/10

Exceptional

22 Nov 2025

Sheri Jane

Everyone was very nice. room was clean

6/10

Pleasant

22 Nov 2025

Krishnaprakash

The property booking page showed in the booking site is not related the actual site. The picture displayed like an apartment with kitchenette. But none of the rooms have this facility. Pls fix this.

Leisure Family

10/10

Exceptional

20 Nov 2025

Dennis

Staff very friendly and helpful. Family friendly hotel. We got the beach front room. really beautiful views and clean. if we’re going to be back in Kauai definitely we will stay at this place again. if i can comment i wish they have iron in the room.

Leisure Family_with_children

4/10

Poor

17 Nov 2025

Chris

The view was great. The room was very old. Patio door barely worked. The restaurant is closed.

Leisure Family

10/10

Exceptional

10 Nov 2025

Joshuah

The hotel was amazing

Leisure Partner

8/10

Excellent

10 Nov 2025

Edith

Everything else is great other than the Wi-Fi connection. Can only login couple of times - even in midnight the connection fails consistently. My guess is the server only allows certain number of devices to login for the whole property. Then in the room both Verizon and T-Mobile cell phone signals are next to none. We literally had a very quiet vacation disappearing from the grid because kids even had a hard time to contact us. Hope management can invest some money to improve the Wi-Fi system.

Leisure Partner

8/10

Excellent

09 Nov 2025

Nick

Location was great, ocean view and chairs were nice. Room is pretty bare bones and the restaurant being closed felt like we were missing out on drinks and meals on site. Chickens will likely wake you up early each day but they were fun to watch running around. Pool was nice to hang out around outside.

Leisure Family

10/10

Exceptional

28 Oct 2025

Jason Adam

The Balcony was PERFECT! I would definitely return.
I would only suggest the Fire Pit stay on maybe till 11pm for us nite owls. And maybe more lighting.
The outdoors blue light was nice. But maybe a few more colors for a well rounded minimal lighting experience =)

Leisure Self