Comfort Inn Grantsville-Deep Creek Lake

2/10

Poor

26 Apr 2026

Brandon

The ladies that work the front desk are very professional and kind. Breakfast was good. But very dissatisfied that the pool is advertised as heated ( whole reason we picked the hotel) and there was nothing heated about it. The water was as cold as ice. Also to found it very sickening that around the pool area was so dirty that it turned the bottom of your feet black. Then it’s very concerning that there is back mold all around the windows were the AC unit is and it makes you wonder how much black mold is being put into the room because of the AC unit. Really think the hotel could use some improvements especially for the prices that are being asked to stay there

Partner

10/10

Exceptional

26 Apr 2026

John

Very friendly & helpful staff. There was a unique smell in the hallway leading to the room, but the room was clean. Breakfast was good. Would stay here again.

10/10

Exceptional

15 Apr 2026

Serguei

Predictably clean and quiet. The friendly, smiling staff. Hot waffles and yogurt in the morning. We keep coming to the place every year, many times a year, to hop to Wisp (30 min drive) and enjoy the perfect snow.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

John

Check with property efore booking. They offer senior discounts but only on direct booking.

Partner

10/10

Exceptional

04 Apr 2026

Michael

Best showet

6/10

Pleasant

30 Mar 2026

Katie

Nothing special, nothing terrible. Stayed here because it was the only reasonably priced hotel.

Family_with_children

6/10

Pleasant

02 Mar 2026

Rachel

Worked for our quick overnight stay.

8/10

Excellent

01 Mar 2026

Dan

Room was clean. Staff was polight

Family_with_children

10/10

Exceptional

28 Feb 2026

Eric

Very friendly staff, good breakfast.

10/10

Exceptional

27 Feb 2026

Corey

Very clean and the staff was extremely nice!!!

Family_with_children

2/10

Poor

22 Feb 2026

Michael

It all sucked

10/10

Exceptional

19 Feb 2026

Wesley

Clean room, helpful staff, good breakfast

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Kenith

the overall stay of the was excellent. the staff was very polite and the breakfast was well kept and stocked.

Partner

6/10

Pleasant

23 Jan 2026

Kathleen

The extremely bright parking lot light and the curtains that do not close the whole way .. the parking lot light was so bright none of us slept.. it was like we had every light on in the room.

Leisure Family_with_children

10/10

Exceptional

21 Jan 2026

Dawn

Clean room and friendly receptionist

Partner

6/10

Pleasant

18 Jan 2026

Meredith

The room was neat and clean but the parking lot and sidewalk had 2-3 inches of snow on it and needed to be plowed and shoved.

Business Self

10/10

Exceptional

18 Jan 2026

David

Didnt eat breakfast

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Vijaynag

It's a decent one night stay. The check in was smooth and instructions were given. Rooms were clean. The only thing I noticed was slight traffic noise in the room we stayed. Breakfast was decent which is usual.

Leisure Family

10/10

Exceptional

26 Dec 2025

Joseph

Clean room. Friendly staff

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Michaelina

Clean room, excellent staff, great breakfast!

Leisure Family_with_children

6/10

Pleasant

04 Dec 2025

Michael

The only fresh whole foods for breakfast are apples and oranges...
The egg patties and sausage patties are thawed from frozen and the egg patties are loaded with pepper. I and many others have a sensitivity to pepper and there are no alternative egg choices.
Everything else available for breakfast is full of sugar.
Also the coffee is pretty nasty.

As for the room, there was gunk built up in the corners of the bathroom, leftover hair from previous guests, cobwebs underneath furniture and the drapes do nothing to block out the super bright parking lot lights at night.
The fridge made a loud ticking sound all night as well.
Will not be staying here again.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

paula

Very nice. 😊

10/10

Exceptional

21 Nov 2025

Kira

Seemless check in. Clean comfortable bed. Adequate breakfast bar. Overall exceeded expectations.

Leisure Family

10/10

Exceptional

17 Nov 2025

Linda

Friendly staff, clean room

10/10

Exceptional

15 Nov 2025

Stefan

Clean Room and various of breakfast, fresh, good spot for parking. Overall, I am very happy to the Hotel and the service.

10/10

Exceptional

08 Nov 2025

Gary

Clean room, courteous staff nice amenities.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Josephine

The staff( front desk,housekeeping and kitchen staff) are diligent, efficient,polite and showed great respect to their guests.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Zhonghua

Clean room, friendly staff, quiet, enough parking space.

Leisure Family

6/10

Pleasant

26 Oct 2025

Michael

Hotel was fine. It is pretty disingenuous to say this is at deep creek lake. It is 40 minutes away! This is fraud

2/10

Poor

25 Oct 2025

Rosemarie

I booked for a four night stay.Unfortunately due to a death in the family I could not make it.I called to cancel my reservation before the first night check in time.Hotel wouldn’t even issue a partial refund on the five hundred and six dollar prepaid teservation.I paid an extra twenty four dollars for reservation protection.Never again.

Friends_and_family Family

4/10

Poor

14 Oct 2025

Michelle

The room was dirty. There was paper on the floor, a bug in the bathroom, and the sheets were stained.

Leisure Family

8/10

Excellent

13 Oct 2025

Brandon

As others have said, the hotel is a little dated, but it was very clean. If upgrading, I would start with the bathrooms. High toilets should be standard in hotels at this point. A small thing, but at 5'11\", I was taller than where the shower head was mounted. If passing through this area again, I wouldn't hesitate to stay here.

*didn't utilize breakfast at this location

Business_and_leisure Partner

10/10

Exceptional

09 Oct 2025

Patricia

Breakfast was fine. Room condition very go

8/10

Excellent

06 Oct 2025

Samantha

N/a

Leisure Family

10/10

Exceptional

21 Sep 2025

Marie

Family friendly. Easy access to interstate

Leisure Partner

10/10

Exceptional

06 Sep 2025

Robert

No Worries !

Bathroom and Bed were clean and tidy upon arrival, nothing was out of order . Staff was Friendly and Helpful, a nice place to stay with no worries.

Self

10/10

Exceptional

31 Aug 2025

Rong

The place is nice but a little dated. I noticed a half inch wide yellow spot on one of the towels.

Leisure Family

4/10

Poor

30 Aug 2025

George

The room was okay but had an odor. The paint was peeling off the door in the hallway and bathroom.

Business_and_leisure Partner

10/10

Exceptional

22 Aug 2025

Patricia M

All good.

6/10

Pleasant

21 Aug 2025

Julio

It was good in general, but premises look kind of old

10/10

Exceptional

21 Aug 2025

larry

Very helpful desk clerks. Had copier and printer on site.

Business_and_leisure Family

10/10

Exceptional

21 Aug 2025

Ella

I love how clean everything was. We are about to book another room.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Charles

The pool

Leisure Family

10/10

Exceptional

17 Aug 2025

Emerson

Good stay!

Nice quiet area, friendly staff. Nice pool. Clean and comfy rooms. Overall good stay for a fair price!

Friends_and_family Friends

6/10

Pleasant

12 Aug 2025

Gary

We have stayed here many times previously with no complaints. But this time our room smelled either of old smoke or mold. And the toilet worked but barely. I think we just got the wrong room.

10/10

Exceptional

04 Aug 2025

Lorrie

The property was nicely located right off Interstate 68. The property was in a nice quiet location with woods as a view from our room window. Staff was pleasant and helpful.

10/10

Exceptional

03 Aug 2025

Georgia

It was quilt, very clean

Leisure Self

6/10

Pleasant

25 Jul 2025

Amy

if the hotel has no smoking rooms then it should not reek of marijuna in the halls and even in our room when we got back from dinner. It’s like someone came in here and got high while we were gone. Or the room next to us is

Leisure Family_with_children

10/10

Exceptional

25 Jul 2025

Cheryl

It was very quiet. The breakfast was filling.

Leisure Family

10/10

Exceptional

23 Jul 2025

Iva

Was a great location for seeing a large portion of western Maryland, NE West Virginia, and SE Pennsylvania

8/10

Excellent

21 Jul 2025

Lauren

Comfortable stay, but in need of renovation

I’ve stayed here a few times and while it’s affordable and a convenient location, it’s really in need of renovation. Lots of paint peeling, stained carpets, random little stains on towels and duvets, and mold in bathroom ceilings. Had a few ants in my room as well. The $200 incidentals hold charge is kind of ridiculous given the state of the property. However all that being said the staff is excellent and daily housekeeping much appreciated, and the rooms stay comfortably cold and quiet. If it’s summer make sure to check out Katie’s ice cream right across the street!

Self

10/10

Exceptional

18 Jul 2025

Steve

Our room was pretty nice and the breakfast was also very good. Some of the carpet on the second floor has some stains but it but overall was a nice experience

Leisure Family

4/10

Poor

13 Jul 2025

Aaron

We walk into our room and it was about 100 degrees, it took at least 2 hours to cool the room down to a tolerable temperature.
Overall not very clean

Leisure Partner

10/10

Exceptional

13 Jul 2025

Kelley

Good stuff

Excellent room and price

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Dorothy

Terrible experience in multiple occasions with staff named shannon. Everyone else was nice and friendly. I have never been at a hotel where it was so un-inviting by one person. Someone should really talk to shannon, i would not recommend staying solely due to her treatment.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Vickie

Check in was a breeze. Hotel is clean and very convenient to our event near Deep Creek MD
The convenient, free coffee bar was a huge plus ! Complimentary breakfast was amazing 😊.
Thank you Comfort Inn

Leisure Family

8/10

Excellent

11 Jul 2025

Nehemias

convenient location, excellent service and good breakfast

Business Partner

8/10

Excellent

05 Jul 2025

Homer

Clean and everything worked good

Leisure Partner

8/10

Excellent

29 Jun 2025

Anteii

Nice hotel for a good price.

Leisure Friends

8/10

Excellent

29 Jun 2025

Victor

Good location

Leisure Family

10/10

Exceptional

25 Jun 2025

Eldridge

Everyone was super friendly room was nice and clean. I just felt that the carpet and decor looked a little dated

Business

8/10

Excellent

22 Jun 2025

Barry Everett

Reliable

Leisure Family

10/10

Exceptional

09 Jun 2025

Susan

Friendly staff, convenient location

6/10

Pleasant

06 Jun 2025

Maranda

The front desk staff were all very pleasant.
The lobby of the hotel was hot and humid. The interior was not updated, so it has a dingy feel. Carpet brown, yellow lighting and weird smell.
We had a standard king room. Turned the ac on when we went in and had it at 64 the entire time but it felt 70. There was a metal water bottle in the freezer and ice packs which tells me the cleaning staff didn't open it to check. The bedspread had a dark questionable stain on it. When I got in the shower, there was hair on the wall. The showerhead would not give you a decent option as it should have been replaced. The microwave was from the 80s. The toilet's stopper was broken as well so unless you manually moved the stopper, the water would run continuously. At check out I did mention the toilet and maintenance is going to fix it.
The pool area was nice and they do have coffee 24/7 which is great! Also only provided 2 washcloths for 2 people- I don't think I'm the only one who likes to use a separate wash cloth for my face and my body. It wasn't the best stay by far. We could have complained or asked for another room but it was one night and not worth the energy. Plus, there was a good chance of another room not being available.

Partner

10/10

Exceptional

03 Jun 2025

James

Came to the area to visit family, the hotel was clean comfortable. The breakfast was very good and the staff when we checked in late at night was very polite. Thank you.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Kevin

very nice hotel and location

Business Self

8/10

Excellent

21 May 2025

Ron

This is a hotel to stay at if you just want a place to stay right off the highway at the last minute. Not much around the property or in the nearby area.

With that said, it fit what we were looking for perfectly. Very clean. Very quiet.

Leisure Partner

6/10

Pleasant

14 May 2025

Gary

The room was adequate, but the back parking lot is lit up like a football field night game and the black out curtains were barely able to block it out. The room looked like dawn all night long. The last time I was there I was in the front of the building and did not have that issue. Breakfast was pretty mediocre but the egg things were edible. The drain plug for the tub was broken so the tub filled when you took a shower. I had to open the plug and wedge the top part in there so it would deain properly.

Leisure Self

10/10

Exceptional

02 May 2025

Carlos

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Carlos

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Carlos

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Carlos

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Carlos

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Carlos

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Loni

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Carlos

Always a great Stay.

Business Partner

10/10

Exceptional

02 May 2025

Carlos

always a great stay

Business Partner

6/10

Pleasant

04 Apr 2025

Joel

We were in town for a tounement. When we arrived we were told that our reservation had been cancelled. They did not know how or why, but they had the same room available but for a higher cost. We booked through a link that was sent to us by a friend who was also booking. They did not loose my friends reservation but several other families that were there for the tournament had the same thing happen to them. I think they need to fix the booking issues, paying more when you book early to get a better rate really was disappointing. Other then that the place was nice and staff were great.

Leisure Family_with_children

8/10

Excellent

04 Apr 2025

Linda

lights in the bathroom went out

Leisure Partner

8/10

Excellent

30 Mar 2025

Ronita

The property was nice just needs to be update that’s all modernized

Leisure Family_with_children

2/10

Poor

30 Mar 2025

Andrena

When I got to my room there was an open bar of soap in the tub! When I asked for them to clean it I was told that the cleaning staff went home for the evening. Then I asked could I please be given a sponge to clean the tub I was given a dirty wash rag and a spray bottle. When I called to the front desk to ask for a new shower curtains I was told that she now had to change my room because this is the second incident. So my family and I had to pack everything up return downstairs and then to our new room! My experience was horrible! I will not be returning to this location!

Business Family

4/10

Poor

23 Mar 2025

Verified traveler

Meh

Honestly the only good thing about this place was the front desk ladies. I tried calling to ask about my stay and apparently it’s incredibly hard to get ahold of someone unless you’re booking a new stay. There was literally mold in the bathroom and the ceiling could be pushed up. The room was not lit very well and there was a clear gap under the door. The hotel was incredibly outdated. The beds I don’t think are actually queen size beds. They also don’t tell you they put a $200 hold on your card until you get there. The breakfast was pretty decent but the drinks were watered down. Overall, I will never stay ever again.

Partner

10/10

Exceptional

18 Mar 2025

Lucas

The staff was very nice, rooms are clean.

Business Self

8/10

Excellent

16 Mar 2025

Elizabeth A

Easy acess

8/10

Excellent

14 Mar 2025

Linda

always a pleasure.

Leisure Partner

2/10

Poor

15 Jan 2025

Lisa

Frustrated

I was stuck in a snow storm and the roads were horrible, its the only Hotel in the pass, on the site it said it took dogs, i have a yorkie and minature schnauzer, i had a wheelchair person traveling with me, it was 14 degrees out and no other options, when i went in after paying I asked about the pet fee, that it even said was ok, the sheet had a pet fee and he told me he couldnt rent me the room, unless the dogs stayed in the car. I advised what the website said, he said it was incorrect, I offered to pay a pet deposit and even offered to have him come check the room before and after checking out to see if my animals made a mess and I would pay. However, my dogs are both well trained and I had their cage to put them in. He still refused. The snow storm was not on the radar and it snowed 6 inches in less than 45 minutes. He advised me he turned away 2 other couples so he wasnt gojng to make an exception for me. I understand his concern, i understand the hotel might have different rules then what was on hotels.com. he did refund my money, so that was the one good thing, but overall, never again will i book a room at comfort suites. I had to continue to drive For about 30 miles at 15 miles an hour to be safe to find a hotel that would take dogs. A little grace in a snow storm would have been nice. There is a reason I dont even look to book hotels any longer when i travel.

Friends_and_family Family

6/10

Pleasant

19 Dec 2024

Sandra

Needs to be upgraded

Partner

10/10

Exceptional

14 Dec 2024

Robbie

Always enjoy this area

Leisure Partner

8/10

Excellent

25 Nov 2024

Troy

Good Place For The Money

All was fine. Comfortable place getting what we paid for. Some things were outdated or in need of repair but everything worked as intended.

Partner

8/10

Excellent

29 Sep 2024

Anna

It was very noisy in hallway till about midnight

Leisure Family

10/10

Exceptional

24 Sep 2024

Alexander

Extremely comfortable beds and pillows

10/10

Exceptional

31 Aug 2024

Holly

Desk clerk was very professional

Leisure Partner

10/10

Exceptional

26 Aug 2024

Robbie

Always welcomed at the front desk and never have any complaints about anything. Area feels safe and its quiet.

Leisure Family

10/10

Exceptional

22 Aug 2024

Carlos

.

Business Partner

10/10

Exceptional

22 Aug 2024

Loni

.

Business Partner

10/10

Exceptional

18 Aug 2024

Rebecca

Only stayed one night, was traveling to my cousin's so I didn't get to do much but the bed was like sleeping on clouds got a good nights sleep away from home!

Leisure Self

10/10

Exceptional

13 Aug 2024

Anthony

Everything was just fine

Business_and_leisure

6/10

Pleasant

10 Aug 2024

Franklin C

Breakfast effort minimal.

Leisure Self

10/10

Exceptional

08 Aug 2024

Terrence V

The staff was outstanding

Leisure Self

6/10

Pleasant

30 Jul 2024

KIM

Front desk was very rude paid for full day. We asked for 30min. She phoned us to the room and was shut at and said we have 5 minutes to get out. We went to reception and she was rude aswell and she thru the managers card at us. She gave us attitude when I ask for paper to do prints at business centre. This was unnecessary.

Business