Name: Comfort Inn Plainwell
Address: 622 Allegan Street, Plainwell, 49080, US

8/10

Excellent

17 Jul 2026

Linda

Good stay nothing to report

4/10

Poor

14 Jul 2026

Bridget

Took 20+ mins to check in; breakfast only from 6-9 am even on Saturday and Sunday

Partner

8/10

Excellent

14 Jul 2026

Anthony

Second time staying there. Nice friendly staff and clean rooms

Self

10/10

Exceptional

13 Jul 2026

Phong

Clean and peaceful atmosphere, nice staff

Partner

10/10

Exceptional

13 Jul 2026

Anne

Always clean and staff is friendly
Very convenient for us.

Self

10/10

Exceptional

12 Jul 2026

John

The manager at the desk was well organized and calm immediately following a powerful storm that knocked out the hotel internet. He was quick to set up a manual check in system allowing for fairly smooth check in and check out for the guests.

Family

4/10

Poor

07 Jul 2026

Hope

I wanted to enjoy my stay, but I had two complaints, one of which was related to safety.

1. No wi-fi (wasn't crucial, but would have been nice).
2. The back door wouldn't properly close or lock. It was supposed to only open with an active key card, but it wouldn't even fully close, let alone lock.

As a single female traveler, the back door being accessible made me extremely uncomfortable. Especially as my room was two doors away from the back door.

Staff was great, breakfast was fair, parking was plentiful, rooms were outdated but fairly clean. But the back door failing to properly latch makes me never want to return.

Self

10/10

Exceptional

07 Jul 2026

Jessica

Our stay was great. The staff was friendly, helpful and kind. The pool and hot tub were in great shape. Our room was comfortable, and despite being a smaller town, there were plenty of places to get delivery.

Family_with_children

8/10

Excellent

04 Jul 2026

Deborah

Nice room and liked the breakfast. Had to wait a bit for the eggs and sausage due to crowd. The lobby was a little warm due to the hot weather..

10/10

Exceptional

30 Jun 2026

Constance

Clean room with comfortable beds. Our room was located at the top of the balcony and it was so noisy because breakfast is served right there . Other than that it was nice.

Partner

8/10

Excellent

28 Jun 2026

Stacy

Clean room. Hot tub worked

Partner

10/10

Exceptional

28 Jun 2026

david

Check in was quick the rooms are clean and fresh we stay at this hotel several times a year. Breakfast has hot and cold and fruit juices. We used the pool and hot tub this time the area was kept up nicely. There were tables and chairs and lounge chairs around the pool and a patio outside where we sat in the sun. Parking is plentiful and many stores and restaurants in the area.

Partner

10/10

Exceptional

27 Jun 2026

sharon

The room was fresh and clean. Everything was highly maintained. The breakfast was great. The staff was awesome.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

David

The high ratings we saw before we made our reservation for an overnight stay were well deserved. Clean, convenient and friendly helpful staff. After we checked out and were at our next destination, my wife discovered that she had left a clothing article in our room. When we called to see if it had been found the quick answer was that it hadn't been turned in, but the room would be checked. Less than 10 minutes later we got a call back and the article had been found and would be waiting for us when we were again passing through Plainwell. Bravo!

Partner

8/10

Excellent

19 Jun 2026

Lori

The beds were super comfy and the location was very convenient off the way. Friendly staff at checkIn and checkout!

Self

2/10

Poor

16 Jun 2026

Darby

This hotel was fine, and convenient for my meeting. However, Expedia did not pay them and I had to pay out of pocket for the same room.

Years of travel and I have never had this happen. Fortunately, $120 is not going to set me back, but it could be a hardship for some. Do better Expedia.

Pet

10/10

Exceptional

15 Jun 2026

Debra

Nice room, friendly staff and perfect location for us to go to the Kalamazoo Nature Center.

Family

8/10

Excellent

13 Jun 2026

Chevie

The entire facility was very clean. Only complaint is the the tub drained very slowly.

8/10

Excellent

12 Jun 2026

Catherine

The room was clean. There was a storm so there was no TV or internet. The breakfast was delicious. The desk told me the breakfast was from 6am to 9am. We didn't go until 8:35, they had all the foods still and they were still fresh. For check-in I waited at least 10 minutes and I have a cane and that was a long time. The desk had a sign up that someone would be there soon. Several employees walked by but none said they would go get someone to help us. By then the line had 3 people.

Pet

10/10

Exceptional

01 Jun 2026

Thomas

Extra friendly and helpful staff!!

Partner

10/10

Exceptional

31 May 2026

david

Very nice place to stay in that area restaurants and shopping close by we stay there 4 or 5 times a year

Partner

10/10

Exceptional

31 May 2026

christopher

Fun staff and clean hotel.

10/10

Exceptional

25 May 2026

Phong

Friendly staff , very clean room

Family

10/10

Exceptional

23 May 2026

Christine

Yummy breakfast. Clean room.

Self

10/10

Exceptional

15 May 2026

Eric

Friendly staff, clean rooms and nice pool.

Partner

10/10

Exceptional

14 May 2026

judy

Perfect as always

10/10

Exceptional

13 May 2026

Michelle

Clean room, friendly staff. I would stay here again.

Partner

8/10

Excellent

09 May 2026

Anthony

Room was clean. Friendly staff

Self

10/10

Exceptional

01 May 2026

Brianna

Clean and comfortable!

Family_with_children

6/10

Pleasant

26 Apr 2026

Ashley

The room was clean and the staff was extremely nice! We struggled with hearing EVERYTHING our wall mates are doing and saying.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

David

Parking was secure and wash and the pool and hot tub were clean and tidy. Also love the leds in the water!

Partner

2/10

Poor

25 Mar 2026

Lisa

Do not stay in room 201. It was the loudest room from people on the stairs,the traffic, all the door slamming, the person in the next room, and people in lobby. The room aslo didnt have the MTV channel. They also wouldn't move us beacuse they were \"full.\" It was decent breakfast just wish they did more than 1 day with bacon. Beds were comfy. Hot tub wasn't what we were expecting they closed it for repairs soon after so that probably was the reason. We had to add a couple more night and moved to a different room and it was sooo much better.

Family_with_children

8/10

Excellent

22 Mar 2026

Anthony

Friendly staff. Overall decent experience. Rooms are a bit noisy being so close to the highway

8/10

Excellent

22 Mar 2026

Lisa

Room 201 was so loud. Moved to 217

10/10

Exceptional

06 Mar 2026

Amy

I was there on business for a week it was perfect for my situation I would definitely stay in the future.

Self

4/10

Poor

22 Feb 2026

Russell

Frayed carpet in the room; slow draining sink; heat vent was right beside the bed so you were awakened every time the heat came on

Partner

8/10

Excellent

18 Feb 2026

Carol

Room was clean, but carpet needed vacuuming. All of the staff were friendly and helpful.

10/10

Exceptional

16 Feb 2026

Christopher

It was clean and the rooms were comfortable

10/10

Exceptional

16 Feb 2026

Christopher

The room was clean,

The only issue was the next morning. The kids in the next room were very loud and then were running up and down the hall. They went in their room and were very loud in there as well.

Leisure Partner

8/10

Excellent

15 Feb 2026

Spencer

Rooms were very clean and nice. The person working the desk was very rude to us when using the hot tub / pool. There are no drinks allowed in the pool area, including water etc. so if you're looking to enjoy a beer or water on the hot tub or pool area, try a different hotel.

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

Pete

The room and hotel were spotless, staff was very friendly

Friends_and_family Friends

6/10

Pleasant

07 Feb 2026

Katie

The hotel itself seemed clean enough, but keep in mind it is both pet and budget friendly. The breakfast food was great and staff were very friendly! The beds were really uncomfortable though, so between that, and being woken up repeatedly until about 1am from other guests yelling/laughing/and slamming doors in the hallway, it was not even close to a restful night. My daughter wanted to use the pool, so we took her down, and staff let a group of young girls in right before us that did not have a room card key, and really should have been supervised by an adult, because after 10 min of listening to them scream at the top of their lungs, we had to leave.

Leisure Family

6/10

Pleasant

26 Jan 2026

Thomas

We were not happy about the kids running up and down the hallway until 12:30am. We couldn’t use the hot tub because there were a bunch of 5and 6 year old kids in there. Not happy.

10/10

Exceptional

17 Jan 2026

Jackson

Free breakfast to start. Clean room and the staff were very cool. Looks pretty new or newly renovated which is a plus!

Partner

4/10

Poor

17 Jan 2026

Ashley

After our check in, it was determined the pool and hot tub heater were not working. Sign posted on pool door stating that it was now out of order and no refunds would be given

8/10

Excellent

15 Jan 2026

Mary

It is nice

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Keith

Room was clean and comfortable. The staff was friendly and welcoming. The breakfast was standard free fare for hotels but was good and the food area was clean.

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

John

Room was clean. Parking good. Staff was nice. Hot tub broken. Pool was very cold. Hot tub was broken.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Destinie

Amazing manager and staff!

Partner

10/10

Exceptional

26 Dec 2025

Paul

Room was very pleasant as was the staff

Leisure Self

10/10

Exceptional

17 Dec 2025

Ira

Nice clean place!

6/10

Pleasant

27 Nov 2025

Nathan

Didn't find out the hot tub was out of order until after I paid (non refundable). Mark, the owner, was told about it a week ago but it is still not fixed.

Leisure Self

10/10

Exceptional

17 Nov 2025

Ann

Sam was at the welcome desk when I arrived to check in. He was friendly, courteous and efficient. When I had an issue with the TV in my room, he was quick to try to resolve and explain the issue. He ended up arranging for me to move up another room across the hall and offered to bring a cart or assist me in moving my belongings. He checked my previous room to ensure that I had not forgotten anything and made sure that the TV in my new room was functioning properly. When I returned from dinner, he greeted me with a genuine “Welcome back!” I understand he is new to this position. He is an asset to the Comfort Inn.

Business

10/10

Exceptional

12 Nov 2025

Kathleen

Pools out of order

10/10

Exceptional

22 Oct 2025

Samantha

Friendly staff, easy parking, and close to lots of shops and places to eat.

Partner

8/10

Excellent

21 Oct 2025

Deb

Very roomy property. Our handicapped room had plenty of space for a rollater to turn around without having to back up. Breakfast and breakfast hostess were so nice. We had only 2 complaints. The shower left the bathroom floor wet everywhere because the curved shower curtain rod let water fall on the non-shower floor. The second problem was that the electric window shade was broken, so the room was dark for the entire 3 days. I believe that it wouldn't have been broken if a sign had been installed beside the window indicating the location of the switch.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Tanner

We had a great stay! The Mexican restaurant next door was very good as well!

Business

6/10

Pleasant

04 Oct 2025

Kendra

The tray for the coffee supplies was dirty. It was covered on old food crumbs. I needed a step for the bed for my mother. They gave me one from the laundry area. It was filthy. I carry Lysol wipes in the car. I used many wipes to make clean enough to stand on the top. I think a worker is living in one of the rooms. A child about 12 rode a bike around the lot all evening. A person (worker?) wearing no shoes walking down the hall pushing a bin full of laundry. The pool area out of order. Sign posted no refunds after checking in. Will not recommend or stay again.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

david

Ample parking good selection of restaurants, big box stores nice area ,quiet

Partner

6/10

Pleasant

21 Sep 2025

Shawn

The rooms were nice. Our bathroom sink plug was broke and notified the front desk. Lights in stairway did not work. In the morning we didn’t have hot water at times. Television was terrible quality and bad color. Didn’t like that there was no local television channels available. Our room was near the front desk which made it noisy in the early morning. Stairway carpet was not vacuumed.

Leisure Partner

6/10

Pleasant

16 Sep 2025

Vicki

I've stayed here many times and it's always been clean and comfortable. This time, however, there were hand written signs taped to doors and windows saying,

\"Pool and Hot Tub are out of order. Sorry for the inconvenience. No Refunds!\"

The desk clerk said the pool guy was supposed to be in that day but she never saw anyone. I said that I was glad I hadn't brought my great granddaughters because they would've been devastated! She then said that it's been down for 3 months!

Self

6/10

Pleasant

06 Sep 2025

Alyssa

Cold water when trying to take a shower in the

8/10

Excellent

04 Sep 2025

Erin

Good hotel, but bad room location

We stay here often as the location is great for us. Unfortunately, we arrived late, and we got a room above the lobby and breakfast bar. The second floor was open to below and our room was right there. Anytime someone came into the hotel or people talking at breakfast, the noise came right into our room. So I would definitely stay, just ask for the first floor or away from the lobby.

Partner

8/10

Excellent

28 Aug 2025

JACK

clean and easy access

Leisure Self

8/10

Excellent

24 Aug 2025

Mark

Pool/hot tub down without notice: no refunds.

Leisure Partner

8/10

Excellent

19 Aug 2025

Jason

very thin walls. Not much to eat in walking distance. Guy doing check out n had a swisher behind his ear

Business Self

6/10

Pleasant

18 Aug 2025

Verified traveler

Getting outdated.

Seems like it’s slipping a little. We have stayed here before and it is getting outdated. Our room had torn carpeting, little gnats flying all over, the beds are too high. The pool and several pieces of exercise equipment and the ice machine was out of order. The people are very nice. It just needs a little updating.

Business

2/10

Poor

17 Aug 2025

Shelly

Arrived after a 7 hour drive with plans for 3 children to have pool for the weekend. Sign on door saying the pool wasn’t working & there are no discounts. Nothing close in the area at this late notification with comparable pricing. Also broken ice machines and nobody paying attention to breakfast
when many things were empty & nobody to notify at the desk.

Leisure Family_with_children

6/10

Pleasant

15 Aug 2025

Vickie

Was hoping to be able to use the pool and hot tub, but it was not open and the ice machine on the second floor was not working, but the room itself was very nice and beds were comfortable

Business Family

8/10

Excellent

31 Jul 2025

Brittany

Bed was comfy. Room was overall comfortable. A little noisy with doors slamming outside (we were on the corner of first floor) but it was a nice stay. Nice breakfast. Sad the pool was out but hey, it happens. They need maintenance too

Leisure Partner

10/10

Exceptional

27 Jul 2025

Ray

I have stayed here many times. I will continue to do so. The room was super clean and the staff has always been very nice. It is close to Starbucks, Meijer, and many fast food places. The lovely town of Plainwell is minutes away and the neighborhoods are great to walk through.

Business_and_leisure Partner

10/10

Exceptional

24 Jul 2025

Wilma

Highly recommend

Everything was great. The only comment I have is the bed is way too high in the handicap room. We had to climb up onto the bed and with a broken back, that's too easy. The staff was wonderful.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Avery

Everything was great

Business

10/10

Exceptional

20 Jul 2025

Avery

It was very safe for my family and everyone was very nice

Business Family

10/10

Exceptional

06 Jul 2025

Lauro

Great place to stay

Leisure Family

2/10

Poor

04 Jul 2025

Kraig

We had 2 rooms reserved through Expedia since early February. When we had a travel delay, we called the hotel to inform them that we may be a day later for arrival. We were told that the hotel did not have either reservation, that they were fully booked and all reservations had checked in. Traveller beware!!!!!!

Business_and_leisure Family

10/10

Exceptional

27 Jun 2025

Ray

Great

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

robert

Nice pool and hot tub. Excellent breakfast.

Business Family

6/10

Pleasant

22 Jun 2025

Tricia

Pool was not working and exterior doors of property did not lock. But very clean..breakfast was good!

Leisure Partner

10/10

Exceptional

21 Jun 2025

Jose

👍

Leisure Family

8/10

Excellent

17 Jun 2025

Elizabeth

Very convenient! Great mattress.

6/10

Pleasant

16 Jun 2025

Brandon

Slow check in , wasn't busy . Was really tired when I came in and it seemed like he took forever or he didn't know what he was doing . Decided to stay here after staying at the holiday inn all week cause it was closer to the race track . I'll stick to holiday inn

Business Family

10/10

Exceptional

15 Jun 2025

Katie

Nice and clean

Leisure Family

2/10

Poor

15 Jun 2025

Lakeshia

My room had no phone and I had to tv for the two nights that I was staying there

Leisure Family

10/10

Exceptional

04 Jun 2025

Ramon Jr.

great place

Leisure Partner

10/10

Exceptional

02 Jun 2025

Carl

Clean. Recently updated. Staff was very friendly.

Leisure Partner

6/10

Pleasant

26 May 2025

Todd

Television In Op

We arrived on 5/24. Television didn’t work due to internet problem. Desk clerk attempted to fix it. We were advised someone would fix it the next morning, which was okay due to we were out and about. 05/25, early A.M. I mentioned something to one of the 5 females behind the counter. She said she would put a note on the room. We came back later in P.M., still not working. Talked to a different clerk, she attempted to fix it with no progress. She moved us to a different room. Also business computer not connected to internet in the business room.

Partner

10/10

Exceptional

18 May 2025

Ebony

Awesome

10/10

Exceptional

03 May 2025

Kelly

Good stay

Leisure Family

10/10

Exceptional

06 Apr 2025

Benjamin

Very clean! Decent breakfast options. Bed was pretty comfortable, slept great, which is always an issue at hotels. Would definitely stay at another Comfort Inn.

Leisure Family

10/10

Exceptional

31 Mar 2025

Jeffrey

Quiet and staff was nice

Business_and_leisure Self

8/10

Excellent

24 Mar 2025

Nickole

Didnt like all the screaming and running around outside in the hall but we dealt with it. Breakfast sucked. Bagged scrambled eggs and microwave bacon.

Leisure Friends

8/10

Excellent

23 Mar 2025

Ronald

Beds were comfortable and breakfast was good.

Leisure Pet

10/10

Exceptional

22 Mar 2025

Sarah

Was snowing when we showed up and they got 3 inch I loved it ! They did all they could do and make the parking lot stairs everything safe from ice and the service was awesome! Staff super nice I would have no second thought about staying with them every trip ! Thank you for a wonderful time :)

Leisure Family

8/10

Excellent

13 Mar 2025

ROXANNE

Staff friendly

Leisure Partner

8/10

Excellent

11 Mar 2025

Neil

Hot water not hot! In all rooms. Have stayed three separate times, some good, some not

Leisure Partner

8/10

Excellent

10 Feb 2025

Kathy

The staff were very helpful and friendly
Room was clean and comfortable. The lemon infused water was amazing!

Leisure Family

8/10

Excellent

10 Feb 2025

Tammy

The beds and bedding were very comfortable. The hot tub was working and clean.
The breakfast stopped serving at 9:00 am which is too early for my taste and there wasn’t enough scrambled eggs and meat served at one time and took a long time to replace so many people didn’t get any. Very small amounts of breads, fruit etc available. No cereals, donuts, muffins. Went away hungry

Leisure Family

10/10

Exceptional

04 Feb 2025

Kathleen

We stay here every time we go skiing nearby.
We love the beds, the breakfast and hospitality.
Many stores, restaurants, gas stations so close
Thank you

Leisure Family

10/10

Exceptional

26 Jan 2025

Sarah

Clean and very helpful people and the water was nice and hot !! It snowed and we loved it :)

Leisure Partner