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Quality Inn Morganton

Hickory - NC · United States

2400 South Sterling StreetView location

6.8/10Good677 Reviews
Cleanliness7.2/107.2
Service7.6/107.6
Comfort7.4/107.4
Condition6.6/106.6
Location8.2/108.2
Neighborhood7.4/107.4
Quality8.0/108.0
Value8.0/108.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Morganton

Get more value at the pet-friendly Quality Inn hotel in Morganton, NC, which lets you focus on the people and experiences you came for. We are near Western Piedmont Community College, Linville Caverns and Hickory Regional Airport.

Amenities include free WiFi, free ample parking, free hot breakfast, seasonal outdoor pool, fitness and business centers. Guest rooms feature a refrigerator, microwave, coffee maker, hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Quality Inn Morganton Southeast in Morganton, you'll be 8.8 mi (14.1 km) from South Mountains State Park and 15.4 mi (24.9 km) from Lake James State Park. This hotel is 19 mi (30.6 km) from Pisgah National Forest.

Make yourself at home in one of the 133 air-conditioned rooms featuring refrigerators and microwaves. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Morganton? This hotel has 1080 square feet (100 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Parking height restrictions apply Noise-free rooms not guaranteed No alcohol served onsite Professional property host/manager Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 16 Pet max weight (per pet) in lb is 35 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Administrative fee: USD 2.50 per accommodation, per night
    • A damage deposit of USD 200 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 9:30 AM to 10 PM.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Alcohol is not served at this property.
    • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve rollaway/extra beds
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Foothills Higher Education Center 1 km / 0.6 mi
Rock Pile Farm And Stump Farm Forestry Center 2.6 km / 1.6 mi
Broughton Hospital 3 km / 1.9 mi
Morganton Plaza 3.3 km / 2.1 mi
Fiddler's Run 3.5 km / 2.2 mi
Morganton Railroad Depot & Museum 3.7 km / 2.3 mi
Tannery Square 3.9 km / 2.4 mi
COMMA Performing Arts Center 3.9 km / 2.4 mi
Bethel Park 4.2 km / 2.6 mi
Morganton Public Library 4.2 km / 2.6 mi
Historic Burke County Courthouse 4.3 km / 2.7 mi
History Museum of Burke County 4.4 km / 2.7 mi
McCombs Park 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Bicycle hire service
  • Garden
  • GymExtra charge
Show 11 more facilities & services
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK

    Photos are not available for this room type.

    Quality Inn Morganton

    DOUBLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Quality Inn Morganton

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Quality Inn Morganton

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Hairdryer
    • Housekeeping
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Desk
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable8 photos

    Quality Inn Morganton

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Bathroom
    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Desk
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-4
    DOUBLE AccessiblePhoto unavailable3 photos

    Quality Inn Morganton

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Room amenities

    • Bathroom
    • Hairdryer
    • TV
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Desk
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Housekeeping
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn Morganton

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Quality Inn Morganton

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 37 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Quality Inn Morganton

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Bathroom
    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Desk
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Quality Inn Morganton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Quality Inn Morganton

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Quality Inn Morganton

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    Quality Inn Morganton

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Quality Inn Morganton

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Housekeeping
    • Bathroom
    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Desk
    • Satellite TV
    • Cable TV
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Morganton

6.8
Good
677 Reviews
Cleanliness
7.2 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
6.6 /10
Location
8.2 /10
Neighborhood
7.4 /10
Quality
8.0 /10
Value
8.0 /10
Amenities
6.4 /10
100 reviews shown
2/10
Poor
02 Aug 2026
Jessica
We checked in at the front of the building and it looked nice, our room was located around the back and once driving back there everything changed. It looked as if people are living there and is not well kept. There was trash and furniture in the hallways. The rooms are an exterior entrance which was not advertised. I did not feel comfortable staying there with my children.
6/10
Pleasant
19 Jul 2026
Melissa
Other then not being able to get the WiFi to work and the dead bolt not working every thing was great.
Family_with_children
6/10
Pleasant
01 Jul 2026
Kimberly
Room smelled really bad, my mom's bed had cigarette burn holes in the sheets. Everything was out dated and old. Pool was nice
Partner
10/10
Exceptional
29 Jun 2026
Edwin
Very nice and quite place , staff helped me to park big rig , breakfast on time , thank you so much
Self
2/10
Poor
22 Jun 2026
Donna
There was no remote to the tv. Most of the handles on the furniture were missing and the air conditioning did not get the room very cool. Maybe got down to 75 degrees. Will not be staying here again.
Partner
8/10
Excellent
20 Jun 2026
Tara
Breakfast was good. Make your own waffles, danishes, fruits, bagels, sausage , eggs, toast, oatmeal. Beds were really hard, my back hurt after sleeping. Ac was … trying its best. Pool was closed both days, which was very disappointing since that was the reason we booked here. Upon arrival I couldn’t find a desk clerk, so we left and came back 30 minutes later . Overall if pool had been open I would have been much happier . However, the free breakfast was good, and you can tell they are trying, they are in process of renovating everything. - sheets were clean and I didn’t find anything odd about room other than a musty smell, which I think was the ac.
Partner
2/10
Poor
14 Jun 2026
Steven
The room was filthy! The room smelled of cigarette smoke, the shower head was rusty the vent for the bathroom was filthy and rusty. There were stains in the bathtub. The furniture was old, stained badly and had burn marks from cigarettes. The air conditioner had an old cigarette butt inside of it, which I'm sure contributed to the smell. The pool was empty, I'm assuming it was getting repaired, but I had no notice prior to my arrival that it was closed. I stayed as I didn't want to find another place and go through the hassle but rest assured if my wife was traveling with me there is no way in heck I would have stayed! They need to do some major renovation to the place.
Family
2/10
Poor
03 Jun 2026
Luis
The pool area was empty. Strong cigarette and cannabis odors were detected. The fire alarm activated, and there was no personnel available to assist in silencing it.
4/10
Poor
30 May 2026
Patricia
The first room the sink didnt drain so we had to move. the second had a broken hair dryer. the iron didnt work great. Paint was peeling all over bathroom and there was mildew in the tub corner. Pool had no water
Partner
10/10
Exceptional
11 May 2026
Pamela
It very clean and neat and very help and nice and treat people the only thing that needs to be done is to seeep the parking g lot it need to be clean up. But other than that it was a very nice motel
8/10
Excellent
11 Apr 2026
David
It was
8/10
Excellent
27 Mar 2026
william
yes good exept didnt have any grits broken toilet seat shoulve been replaced before our visit but was resolved clean room exept forgot to mention smelled like faint odor of ciggaretes when was supposed to be non smoking and please check the ac vents inside needs cleaning out
Partner
8/10
Excellent
26 Mar 2026
timothy
all fine
Family
8/10
Excellent
23 Feb 2026
Steven
The remodeled room was great
6/10
Pleasant
17 Feb 2026
vong
The room was clean and bed was comfortable. The bathroom light just need to be fix. The electrical box fixture was open. Staff was nice, just that i request my room bed to be made and towel replace but nothing happen after 2 nights of stay on a 3 nights stay.
Friends_and_family Friends
2/10
Poor
06 Feb 2026
Angie
Opillo
10/10
Exceptional
02 Feb 2026
Amanda
Sakeem at the front desk was very courteous can
10/10
Exceptional
12 Dec 2025
John
Great place …great value!!!
8/10
Excellent
11 Dec 2025
Ethan
not bad for the price
4/10
Poor
07 Dec 2025
Mary
The room was freezing.
I booked a king smoking room around 2. I then called called to see if a king smoking handicap accessible room due to my disability. I was told that there were no handicap rooms were available due to renovations. Ok. I then explained that i could not walk and my friend would walk in to get us checked in. I was once again told that i would.have come inside to check in myself. Ok. I had already paid foŕ the room and decided to stay anyway. Wè arrived atound 8 pm. I was loaded in my wheelchair an̈d pushed to front desk. I was greeted and things changed. I was then told a handicap room was indeed available. Great. We had room 103. It was freezing as it had been vacant for quite a while. Due to Multiple Sclerosis, i have an intolerance to cold/heat. My fŕiend used the handheld haìr dryer to warm my feet. The room was far from accessible. My wheelchair could not fit through the walkway to bathroom. These things had to be moved for accessibility. My wheelchair continued to scrape refrigerator. I always seek out Quality Inn while traveling. This was the worst experience thus far. Better judgment should have been used when giving me a room. Nobody should be given a freezing room in 32 degree weather especially a person with a disability. I would have paid for another room with good heat that was not handicap if i wasnt so worn out. This stay was unacceptable. How can you have no accessible rooms. I am very confused about the situation
Business_and_leisure Partner
8/10
Excellent
07 Dec 2025
Kacey
Very clean. Pleasant staff. Convenient location. Great price.
4/10
Poor
17 Nov 2025
Francois
The room
Business
8/10
Excellent
24 Oct 2025
Robert
yes
Business Self
8/10
Excellent
23 Oct 2025
Gabriel
Room was fine. Slight smell of cigs. Breakfast was standard, nothing special. Fairly empty when I was there, so no worries about parking.
Leisure Self
8/10
Excellent
21 Oct 2025
elaine
They are updating rooms.
10/10
Exceptional
18 Oct 2025
Ricky
Did not do breakfast. Staff person who checked me in was not friendly. She did not greet me the way most receptionist do at other motels, no smile, not attentive. The room was nice except the faucet at vanity wobbled in his hole and had to hold it to turn water on or adjust hot or cold. It was quiet. Shower was nice . King bed was nice.
Leisure Partner
10/10
Exceptional
18 Oct 2025
Timothy
Great friendly staff, clean comfortable room, great breakfast
Leisure Family
6/10
Pleasant
11 Oct 2025
Deborah
We didsnt stay for breakfast. The beds were so uncomfortable we couldnt sleep. We checked out at 4 am.
Partner
10/10
Exceptional
19 Sep 2025
Alan

Accommodating

Very private able to park next to room. Pool was awesome. Overall great stay
Friends_and_family Family
2/10
Poor
09 Sep 2025
Kathi
This place is horrible. Lots of pot smoking it was coming thru air vents, roaches,hair on shower floor. They have been renovating for over two years. Won’t be back.
Leisure Family
10/10
Exceptional
09 Sep 2025
Louise
Penny the lady that works at the front desk really cares and is very polite and always trying to help
Leisure Pet
6/10
Pleasant
25 Aug 2025
Michelle
Remote did not work, air conditioner did not work first night. 2nd night it was like an icebox. Didn’t make any adjustments. Security bar on the door was broken. No liner for the shower so water got all over the floor. We were locked out of our room on the 2nd day. No one knew why. Lady that worked the desk in the evening was outstanding!
Leisure Family
8/10
Excellent
18 Aug 2025
Sally

Staying at Morganton quality inn

This is an older hotel. For the most part,we enjoyed our stay.. some major cleaning needs to be done though. My room was on the second floor. I didn't dare touch the handrails going up or down. The cool definitely needed to be cleaned but the temperature was lovely staff very friendly
Friends_and_family Family
6/10
Pleasant
19 Jul 2025
Thomas
Nice pool great staff.property is a little run. down.pool area needs a little reserficing.pool furniture needs washed or replaced.
Leisure Self
6/10
Pleasant
13 Jul 2025
Gregg
It's cheap and you will get what you paid for. 10 stars for the sweet lady at the front desk
Leisure Self
2/10
Poor
31 May 2025
Robert
Every time I stay here, I hang out the do not disturb sign. Housekeeping consistently knocks on my door 2-3 hours before check out and wakes me up.
Also the tv’s have horrible reception.
Leisure Self
6/10
Pleasant
26 May 2025
Ann
The room was a bit tatty. In non smoking room the vedspread had an cigarette holes in it. Tv was terrible.
Nice shower and bed. Nothing above
average.
Business Pet
2/10
Poor
07 May 2025
Dinalee
Room smelled terrible, no toilet paper, dirty, a druggie was outside and dropped a needle right behinf mybcar while we were there. The pool was closed and dirty and almost every time i went to the front desk no kne was there.
Leisure Family_with_children
4/10
Poor
07 May 2025
Jean
Needs upgrade. Bathtub broken. Ice machine broken. Ceiling pealing in bathroom. Coat hangers broken. Bathroom door splintering at base. Staff was very nice and helpful.... TV was not working and they came down and helped
Partner
4/10
Poor
27 Apr 2025
Karen
The worst hotel I have ever stayed in.
It is falling apart!
Leisure Partner
10/10
Exceptional
26 Apr 2025
Ricky
There for one night. Convenient to where I wanted to go.
Leisure Partner
4/10
Poor
17 Apr 2025
david

Pretty rundown at any price.

It was pretty bad. When i got there there was alike of room trqshbags stacked against the wall. Still there when i got up the next morning. The room amenities were out dated, and furniture had rips. Refrigerator didnt work. Fixtures in tub old and had corrosion. Ceiling above tub peeling off and had black spots in it. Not sure if it was black mold. Room was not serviced, though i was only there two days. Ac unit was old and loud. Sorry but it was just run down.
Business
2/10
Poor
08 Mar 2025
Robert
I did not have a remote in my room for the tv. I called the front desk and was told would bring one. It never showed up.
I stayed an extra night and asked for towels. They said they would leave them outside my door. They never showed up.
Leisure Partner
10/10
Exceptional
01 Mar 2025
Verified traveler
The room was clean but the furniture was very stained, microwave stand broken, bathroom mirror coming apart. It was still a very nice trip
Partner
4/10
Poor
02 Feb 2025
Rocio
There were some hidden fees when I got there. Staff were not friendly at all. Very dated furniture and bathroom and carpet looked dirty.
Leisure Pet
8/10
Excellent
09 Jan 2025
Thomas
The room and hotel were nice. The only issue was a gap in the door that let in freezing air all night. At 20° it was a cold night. Had to drape the curtain ovet the door to block the cold.
2/10
Poor
01 Jan 2025
Justin
Trash bags outside our door and around every corner at all hours of the day. Cobwebs in the room.
Leisure Family
6/10
Pleasant
23 Dec 2024
Verified traveler

Disappointed

Room was next to another occupied room, which was weird bc they were far from full occupancy. So we could hear conversations, doors opening and closing, etc. Do not understand why there was not at least one room in between us. The room was freezing when we first got there. It did heat up quickly thank goodness. Bed was comfortable, but bed spread was stained. We hoped it wasn’t just reused but with the stains it made us question it. Also made us question what else may not have been cleaned or changed. A large part of the ceiling was by the sink was peeling and hanging down. The chair had a rip about 4-6 inches long with stuffing exposed. All of these things put together, we could not understand why, with so many empty rooms, did they give us one that needed repairs. It would seem like they would give the rooms with no problems to their customers. We felt like we were given the bottom of the barrel, which was unnecessary, unless all of their rooms are like this. Will probably not come back to this location. Hopefully other ones are better kept.
Partner
8/10
Excellent
30 Nov 2024
Ange
.
Leisure Self
2/10
Poor
20 Nov 2024
Ann
Dirty
Business Self
2/10
Poor
14 Nov 2024
Andrew
The room was not what we requested
Business_and_leisure Family
4/10
Poor
28 Oct 2024
Alex

Wouldn't stay there again

Place was run down and dirty.
Self
4/10
Poor
27 Oct 2024
Vance
Very outdated. Air conditioner noisie and control buttons broken. Shower curtain ripped and old. Curtains for window ripped. Drain plug / stopped removed from sink. Paint on bathroom door rubbed off and scratched.
Leisure
2/10
Poor
26 Oct 2024
Jodanna
Booked this room way in advance to go tour Lees McRae University the next day. Hurricane Helene came and we couldn't go tour the college because of the damage it caused to Banner Elk. Asked for a refund because of state of emergency and was denied any refund just because we couldn't get there.
6/10
Pleasant
20 Oct 2024
Gary

I’ll pass next time

Fixtures are very old. Toilets are old 5 gallon tanks. Sink and tub drains were clogged and wouldn’t drain. Not worth $130/night. Beds were comfortable. Breakfast was good. Check in lady was aloof and vaguely interested in checking us in, being involved in a side discussion with another lady sitting in the reception area.
Partner
2/10
Poor
18 Oct 2024
Mike
The room was not livable. Water from the sink poured directly onto the floor because the P-trap was missing. All the staff would say is “take it up with Travelocity”. The staff and management at this hotel cannot even spell customer service. If you plan on booking a room here, you have been warned.
Leisure Family
2/10
Poor
17 Oct 2024
Mike
This property fraudulently offers rooms for booking that are livable. Then offers no remedy except to take it up with the 3rd party booking agent. These people (staff and management) can’t even spell “customer service “.
Leisure Family
6/10
Pleasant
11 Oct 2024
Tar
ok
8/10
Excellent
08 Oct 2024
Martin
No Problems - everything was good!
Leisure Partner
2/10
Poor
07 Oct 2024
Mark
I booked through Expedia but was turned away due to no internet
2/10
Poor
04 Oct 2024
Richard
They gave our room away even though we paid for it. They turned us away. There were No rooms available for hours drive away. Make sure you refund us.
2/10
Poor
03 Oct 2024
Cindy
The hotel was under staffed and over booked. They gave me keys to rooms that were occupied. We were stranded as all local rooms were booked. I'm hoping Expedia will quickly refund my money.
Business Family
2/10
Poor
02 Oct 2024
donald
I had a reservation for 3 days. A hurricane a day or two before my reservation power was out, no phone service, were closed so I couldn't get there until the second day of my paid 3 day reservation. I was told I was a no show and lost all 3 days, no refunds.
Leisure
2/10
Poor
01 Oct 2024
Sherry
During a hurricane I reserved a room the only one I could get to and upon check in was denied my room because she said unless I pay cash (which was way more then I paid here) I couldn’t get a room, she said she couldn’t verify reservations even though I had a complete receipt,
2/10
Poor
21 Sep 2024
Tamara
The bed was the only thing nice I can say about the room. Ceiling in the bathroom had places missing the spackle. The bathroom door looked like it was coming apart. The main door did not meet the floor. You could see light coming in around it. Look at the nasty chair in the photo below.
Partner
6/10
Pleasant
16 Sep 2024
Donald

Needs maintenance

The room was typical average motel room. The shower was the worst. Water sprayer all over, even to the ceiling. The shower head was so loose it could not be aimed. But the breakfast was good.
Partner
4/10
Poor
15 Sep 2024
thomas
It was not a good stay. We waited for about 20 minutes in the lobby waiting on the staff to go look for batteires . Well this is what she told the people in front of us. There were 8 people trying to check in at the same time. We saw only 2 staff while we were there. When i made the reservations it clearly stated room was on 2nd floor. When I asked about this she said they didnt have staff to clean 2nd floor. Breakfast was limited. The juice machine did not work, coffee was cold when she brought more out. There was 3 hot trays for food but only 2 were filled.

We were gone all day came back later on after supper. Air conditioner did not work but it had the night before. My husband went to front desk to ask for some help. He was told there was not a manager to call or a maintenance person to call. We loaded up our belongings and left to go home at 8pm.

Also the curtain at the window was all torn and shredded. It was tied up in a big ugly knot.
We will never stay here again.
Partner
4/10
Poor
09 Sep 2024
Sherry
The area does not feel safe. We tried calling the front desk Friday morning, but no one would answer the phone. The following morning we went to the front desk and asked for towels. When we got in late Saturday night, no fresh towels. I went to the front desk and she stated she could not get in to where the linens were. Finally, she told me she had two washcloths, and I could go to the weight room to get some \"pool\" towels there. Keep in mind, this was after midnight that i was having to walk the hotel grounds (all outside). I was literally frightened. The grounds are full of cigarette butts and i also smelled some \"odd\" odors as I was walking around. Also, the breakfast provided is very limited and is not good at all! We will never stay there again! Lights in the bathroom and over the sink are either broken or about to come off tge wall in the room, furniture is damaged, and we were made to put down a $100 deposit on our credit card. This was awful!!
Business
8/10
Excellent
02 Sep 2024
Esther
Asked for a second set of towels and it took 2 days to receive. One towel each was not enough, we like to use two.
The best part was the free breakfast.
Leisure Partner
4/10
Poor
01 Sep 2024
James
Room was dirty. Sheets had hair on them.
Friends_and_family Family
2/10
Poor
25 Aug 2024
Ralph
Filthy room outlets don’t work took 30 minutes to check in bathroom toilet seat was broken
Leisure
8/10
Excellent
12 Aug 2024
Eddie
Convenient. Room had lots of visible damage: smoke detector hanging, missing drawer pulls, stained ceiling, dirty bathroom, broken towel rack, screaming girl all night, cursing and yelling. Lots of maintenance needed. Had to wait almost 30 min to check in—no one at front desk. When we checked out the host was literally in a screaming argument with a family trying to get back into their room after coming back from going out for breakfast. She would not let them back in because it was 11:05 a.m. it was unprofessional and embarrassing. There was a child there as well.
Business Family
8/10
Excellent
08 Aug 2024
Monica
Nice staff, clean and walkable to restaurants.
Business Family
10/10
Exceptional
04 Aug 2024
william
good breakfast nice pool would recomend may stay again
Leisure Partner
4/10
Poor
30 Jul 2024
sara
Im so tired of spending money with Expedia for poor hotels. This room had no air conditioning and its the middle of summer. Everytime i stay in a property expedia endorses its horrible.
Leisure Family_with_children
4/10
Poor
27 Jul 2024
Cliff
The room air conditioner leaked and had been leaking for a while musky and not clean breakfast was terrible the orange juice machine was not working so there was no orange juice or cranberry juice waffle was chocolate just had a terrible time
Business
4/10
Poor
07 Jul 2024
Jhovanny
Hotel is very worn and smelt like urine and musk and had mold on walls. We ended up just swimming in the pool and went to shower and sleep at a different hotel. The pool was well kept, the room not so much. I will never return and do not recommend you stay here.
Business_and_leisure Family_with_children
6/10
Pleasant
28 Jun 2024
Ruth
The hotel is well worn and needs updating. The room was clean but not exceptional. The room was very musty smelling but the room spray we brought helped. The staff was very friendly and helpful and the free breakfast was pretty good. I only had to stay one night and might not go back if I can find a $100 dollar hotel that is cleaner and more up to date.
Leisure Friends
2/10
Poor
26 Jun 2024
sierra
Checked in at 10 at night and was super tired but when I got to the room it was not as nice as the pictures and it didn’t smell the best and was very dated. Once I got into the room I checked the beds and found a bed bug so I went to the office to see if we could just get a refund and unfortunately it was nonrefundable so I ask could we be moved to a whole different part of the property which she did but the room door was dead so she finally got us into another room. Staff was great and helped out but the property is definitely dated and not super clean…wouldn’t recommend
Business Family_with_children
8/10
Excellent
23 Jun 2024
Toni
Nice service, clean room.
Business Partner
2/10
Poor
17 Jun 2024
Verified traveler
Run down room. Duct tape held the weatherstripping on the door. Towel bar wasn’t attached to the wall. Stains were on the sheets. Felt I needed to wear shoes on all the time.
Self
6/10
Pleasant
15 Jun 2024
Steven
I’m just sick of the deposits
Friends_and_family Family
6/10
Pleasant
07 Jun 2024
Angeleigha

Friendly front desk but needs updates

The lady at the front desk was super nice! But the room needed to be updated, concrete around pool was busted, and ice machine not working near our room. Still better than other hotels in the area.
Friends_and_family Family
4/10
Poor
05 Jun 2024
Verified traveler

rooms need updating

Sheets, towels, and pillows were excellent, and the airconditioning unit worked. But the room was old and in disrepair (outlets didn't work, doors banged up, water damage, dirty grout, sink and tub plugs missing, moldy shower curtain). Not the maid's fault--the room needs a makeover. Three of the four bedside lights were not working.
Friends_and_family Friends
10/10
Exceptional
01 Jun 2024
Phillip

Overnight stay

Stay was good. Room was a bit outdated and needed remodeling. Bathtub/shower drain was clogged up a bit. TV kept having to be rebooted. But everything else was ok.
Friends_and_family Friends
4/10
Poor
28 May 2024
Panni
They had a good breafast buffet.
4/10
Poor
26 May 2024
Fredrick
Not well kept but the staff was great!
Leisure Family
8/10
Excellent
25 May 2024
Richard
The door had a crack around it that was quarter inch wide and air was getting sucked in and the room always felt humid. Towel rack over commode was about to fall off the wall clean and nice beds and sheets
2/10
Poor
22 May 2024
Amanda

Filthy and Awful

The lobby reeked of cigarette smoke.

When we got to the room we were dismayed at how filthy it was. I wish I had taken more pictures, but we checked out quickly to find another hotel as we were on a deadline to be at an event that we were in town for. Based on what we observed, we did not think switching rooms would resolve the issues.

There was something gross-looking all over the arm chair in the room. It did not appear as if anyone had attempted to clean it (pictured). The arms of the chair also had visible dirt on them.

The vent in the bathroom was dirty and covered in mildew/mold (pictured). The bathtub was badly stained and/or dirty, hard to tell.

The ironing board was also badly stained and/or dirty, as were all of the luggage carts.

The safety lock on our room door was busted (pictured).

The walls were paper thin. There was someone in the room next to us talking on the phone and we could hear every word he said.

We dropped a bag in our haste to leave and had to go back to retrieve it. We thankfully found the bag laying by the pool, but it was opened so I asked them to check security footage to ensure no one removed anything because it contained sensitive paperwork. They couldn't check while I was there, and when I called the next day as instructed the manager hung up on me, despite me being polite and explaining why I was concerned.

They refused to issue a refund. I'm shocked at how good the reviews are. There is nothing \"quality\" about this place.
Partner
2/10
Poor
22 May 2024
Amanda

Filthy and Awful

The lobby reeked of cigarette smoke.

When we got to the room we were dismayed at how filthy it was. I wish I had taken more pictures, but we checked out quickly to find another hotel.

There was what looked like a large amount of dried bodily secretion on the arm chair. It did not appear as if anyone had attempted to clean it (pictured). The arms of the chair also had visible dirt on them.

The vent in the bathroom was dirty and covered in mildew/mold (pictured). I'm highly allergic to mold and dealing with serious health issues, so that was a big part of our decision to leave, even knowing we may not get a refund. The bathtub was either badly stained or dirty, hard to tell.

The ironing board was also badly stained and/or dirty, as were all of the luggage carts.

The safety lock on our room door was busted (pictured).

The walls were paper thin. There was someone in the room next to us talking on the phone and we could hear every word he said.

We dropped a bag in our haste to leave and had to go back to retrieve it. We found the bag laying by the pool, but it was opened so I asked them to check security footage to ensure no one removed anything because it contained medical records. They couldn't check while I was there, and when I called the next day as instructed the manager hung up on me, despite me being polite and explaining why I was concerned.

They refused to issue a refund. I'm shocked at how good the reviews are. There is nothing \"quality\" about this place.
Partner
10/10
Exceptional
20 May 2024
Alan
Very convenient to everything - large pool and excellent breakfast area. Clean and comfortable. Would recommend staying here, with no reservations.
Partner
6/10
Pleasant
07 May 2024
Kimberly
Room was clean and comfortable, front desk staff though pleasant seemed disorganized and not helpful. Room didn't have a hair dryer, we asked for one, never appeared. Otherwise OK for a one night stay.
Partner
2/10
Poor
06 May 2024
Bobby
They are scamming people with deposits in my opinion. They charged a $200 security deposit I was not aware of until I had already paid for the room on expedia so i couldnt get that money back, I went ahead and paid the deposit. We ended up wanting to go home later that night and was told that we wouldnt get the security deposit back until in the morning because they couldnt check the room after dark. My wife was not happy because we paid the deposit in cash and were told we would have to drive back to get it. They called the police and told them we were causing a disturbance. They cops showed up and after talking with them they helped resolve the matter by watching them check the room and helped get our deposit back. They called the cops on us but the cops ended up helping us whats that tell you? They still charged us $12 for a towel that was just used to dry off with after a shower so im not sure if room service is offered because the towel was just dirty not stained. DO NOT BOOK HERE, it is a scam
Family
4/10
Poor
01 May 2024
Sandy
Property is very outdated. Bathroom tub did not drain well. Outlets did not work, I had to straighten my hair by the night stand. We also had two other rooms rented for family and they had to switch rooms due to no lights working, bath tub not draining. Would not stay here again. Thankfully we were only in town for a funeral so it was basically a place to sleep. The rate should be more like $10/night for what we got.
Leisure Family
6/10
Pleasant
24 Apr 2024
Faryal
Could do with a little upgrade in the room, especially doors and locks
Business Partner
6/10
Pleasant
12 Apr 2024
Judy

Best breakfast in town!

Best breakfast and very comfortable beds. Nice and quiet. Friendly staff. Love all day coffee. It is a little older and could use a little updating . But okay otherwise. Prices were reasonable just surprised about security deposit. My checkout was quick and deposit returned. I would stay again.
Partner
10/10
Exceptional
28 Mar 2024
kenna
Staff was wonderful, easy check in and out. Room was clean, bed super comfy and breakfast had many options.
Leisure Self
6/10
Pleasant
10 Mar 2024
Ashley
We had to switch rooms because of a leaking toilet. Which was very inconvenient, giving it being on the second floor where we had no luggage carts to use. There was also no elevator which meant we had to carry everything upstairs, we have kids so we had quiet a few things. It's was quiet and restful. Pool was still closed for the season but fitness room was open. Hot breakfast every morning, although limited to the same items every day, but food is food and we didn't go hungry. Staff was distant and house keeping was a lil rude. But front desk was pollite but to the point.
Business_and_leisure Family_with_children
4/10
Poor
09 Mar 2024
Hossein
Not
8/10
Excellent
29 Feb 2024
Cindy

They take check out room inspections seriously.

Clean room. Except maybe carpet. But just don’t walk barefoot. Grateful breakfast goes to till 10. Normal egg, meat, breads, waffle and cereal. Great friendly staff. Check in is a little slow compared to some. And don’t forget to have your $100 deposit. Cash or card. (Returned after room inspection during check out)
Business

Location & surroundings

Quality Inn Morganton
2400 South Sterling Street, Morganton, United States

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Quality Inn Morganton

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