Name: Luna Blanca Resort
Address: KUMKOY, Side / Antalya, TR

10/10

Exceptional

25 Jul 2024

Geoffrey

Friendly and helpful staff, clean and the choice of food was exceptional.

Leisure Family

10/10

Exceptional

13 Jun 2023

Elvis

Everything was great

Leisure Partner

6/10

Pleasant

03 Sep 2022

Geoffrey

The property was genuinely lovely. We arrived at around 11.30 pm, placed in a smaller room than requested until 12am the next day and reallocated to a larger family room, but it was not the room we requested as we asked for a sea view. Overall, we had a pleasant stay.

Leisure Family

10/10

Exceptional

14 Aug 2022

Kelly Louise

The animation team were very friendly and happy to help with anything

Leisure Family

10/10

Exceptional

14 Aug 2022

Ivan Joselito Ortega

All was great

Leisure Family

2/10

Poor

25 Jul 2022

WAEL JAMAL

This hotel bad

Business Friends

10/10

Exceptional

23 Jun 2022

Steven

The property was in a great location the staff were so friendly and couldn’t do enough for you and their service was second to none consistently.
There is an option to take up a Hammam which is free! And we would thoroughly recommend to try the experience from the trained staff within the Luna Blanca we also followed up directly after with a full body massage from the excellent “Spa Team” led by Erkan which was a payable extra but completely worth it and made you feel so relaxed after!
The food was excellent and whatever type of traveller you are you can go and eat 22 hours a day in one of the many restaurants on offer whether your an early bird or a late riser.
The “all inclusive” part of the property was fantastic as the drinks alcoholic or non alcoholic were all of a good brand and no additional payment for most drinks (premium wine and champagne an additional charge) having said that the wines on offer red or white were of a top quality.
Also Ice-creams available too!
The rooms were serviced and thoroughly cleaned daily to a high standard with mini bar (non alcoholic) a part of your “all inclusive”
All public areas immaculately maintained too!
There is also a service which is great and part of your all inclusive which is pool/beach towels run under a simple but effective manner included in the “all inclusive”
Thanks Luna Blanca!

Leisure Partner

10/10

Exceptional

14 May 2022

Ambreen

This hotel blew me away, absolutely fabulous. Cannot fault anything. Amazing

Leisure Partner

10/10

Exceptional

12 May 2022

Mohamed Junaid

Amazing property, clean, very kind friendly staff, delicious food! If you’re looking to do exertions book with Ali he sits on a stand just outside hotel at the mall entrance

Leisure Friends

10/10

Exceptional

26 Jan 2022

John

We enjoyed our stay at Luna Blanca. Room was comfortable, food was good and the staff were helpful.

Partner

10/10

Exceptional

03 Nov 2021

Catherine

Our entire stay was amazing! We used the spa but noticed that the staff was not wearing masks during our 2 hour session. The spa experience was not as great as it could have been. They had children running around during the hammam and it was quite loud. The hotel and staff were incredible and all so friendly. Our room, the food, the pool and beach were all amazing. The one thing that needs upgrading is the WiFi. It kept going in and out and horribly slow. If you plan on doing some work on your phone or laptop, beware. Nonetheless, I would return and stay at this property again.

Leisure Family

10/10

Exceptional

29 Oct 2021

Maryum

Great place to stay with kids. It’s safe and close to all local shops. We didn’t need to take transport for anything f

Leisure

8/10

Excellent

17 Oct 2021

Norman

Nice clean hotel with a couple of issues.

We stayed 3 days in the Luna Blanca. Caters mainly for the German market, but unlike some of the hotels along in Side, at least most of the staff could speak a bit of English. Very clean hotel with co-vid safety measures in place. Just a pity not everyone followed them, both staff and guests. Food in the restaurants was varied and of decent quality, however it sometimes took an age to get served from bored looking staff. There certainly wasn’t any noticeable queuing system in place in the restaurant and there didn’t really appear to be enough staff to keep on top of the cleaning of tables. Overall, it was a good experience and we are booked to go back at Christmas.

Friends_and_family Family

8/10

Excellent

16 Oct 2021

Verified traveler

Friendly welcoming staff. Rooms are immaculate and comfortable. Bar and entertainment are good . Meal times are very busy so better to wait for the rush to be over and eat a little later .

Partner

6/10

Pleasant

01 Oct 2021

GHANIM

Everything about the hotel was good, except the WiFi was very bad, and the air conditioning stopped continuesly

Leisure Family

8/10

Excellent

20 Aug 2021

Verified traveler

Great place to stay, the hotel is 4 mins walk away from the private beech and well maintained. The service at the hotel is good, staff works hard to make your stay pleasant. The food selection can be seen as repetitive a bit. Overall, we (family of 4, two teens) had fun and would recommend this hotel.

Leisure Family

10/10

Exceptional

23 Oct 2020

Diane

Amazing holiday

We had amazing holiday staying at Luna Blanca resort, the cleanliness off the hotel was fantastic can’t fault it considering the covid virus loads of stations to clean your hands and the checks before you enter the hotel made us feel very safe.
The food, drink and service by the staff was second to none.
We will definitely be going back sooner than later that is for sure.

Partner

6/10

Pleasant

17 Mar 2020

Verified traveler

Food is the same EVERYDAY!!! There are no special nights or lunch where they serve different food. The menu is repetitive. On the last few days of our trip we just ate out, was so tired of eating the same food

10/10

Exceptional

29 Dec 2019

Verified traveler

Staff were very attentive. Spacious rooms and an excellent cocktail list.

10/10

Exceptional

11 Dec 2019

Verified traveler

Amazing service, spotlessly clean, loads of shops around the area.
Food was nice honestly one of the best hotels I have ever stayed in

Leisure Family_with_children

10/10

Exceptional

01 Dec 2019

GhMS

Great place friendly staff felt at home and welcomed by everyone there 6 stars

Leisure Family

8/10

Excellent

24 Nov 2019

Priti

Brilliant service from hotel staff

We have had the best possible service from all staff, especially from Guest Relations managers Elena Kotova and Altan Arkanli as well as from Front Office manager Sevket and dining room staff Ebrahim. As soon as I advised them that we had come to stay at their hotel to celebrate my wife’s birthday, they pulled out all stops to make it special for us. Sevket was so kind, he found us the best room available in the hotel at the time. We really appreciate that. Elena arranged for our table in the dining room to be decorated with flowers etc for my wife’s birthday and presented my wife with a special birthday cake from the hotel which was delivered with sparklers & candle with the waiters singing. Ebrahim in the dining hall was always happily at hand serving us with whatever we needed. Most of all we even had the benefit of the top boss Mr Mustafa who proactively checked on us to see if we were okay. When we finished our stay and left the hotel we realised that we might have left our mobile phone in the hotel. Altan went out of his way to check our room, the sofas in the reception area and even the left luggage room while I was on the phone to him! He even kept phoning us in Istanbul to update us on the search. The executive chef and even the Maitre D in the dining hall patiently explained to us which dishes were vegetarian as we are both vegetarians. Even Rozda from the Animation Team made us feel so very welcome by checking on us at least twice a day! Right from day one she made

Partner

6/10

Pleasant

16 Nov 2019

Verified traveler

My major issue would be the bathroom. No hot water and showing signs of decaying. Shower door was hard to open and close and ac was not great. My other issue would be for the rate they charge i feel the food quality should be better. The staff was excellent especially the receptionist. Two in particular the two sisters of which I cannot remember their names but they were fantastic as well the overall staff. The only major issue i had as mentioned before is having no hot water.

Leisure Self

4/10

Poor

04 Nov 2019

Verified traveler

The food really lets this place down the same dishes for a three courses and the food quickly taken away before the actual times stated on the welcome sheet. The quality of the food was very poor clearly catering for the German clientele. The Breakfast was probably the worse.

Leisure Family

10/10

Exceptional

03 Nov 2019

Verified traveler

It is an amazing resort and spa
Everything is excellent ..the location is near from the beach ..the staff are very kind ..the meal buffet is amazing
The best you’ve ever seen :)

Leisure Family

10/10

Exceptional

09 Oct 2019

Verified traveler

Great service, bedrooms and bathrooms could be bigger for the price paid. A sofa instead of an extra single bed in the room would make a pleasant look and feel.

6/10

Pleasant

29 Sep 2019

Verified traveler

The location is good for those who want to visit local markets. The house keeping staffs are very friendly & so are service staffs at Beach, Pool & Lobby bars. Food was good & breakfast very good.
The hotel was overbooked & we had to stay in one of the nearby Apartment which was very disappointing.

Leisure Partner

8/10

Excellent

15 Aug 2019

Verified traveler

Wish the kids club was bigger and better , if you want to cater for families you have to have a proper kids club..

2/10

Poor

12 Aug 2019

Verified traveler

its a disaster hotel not deserve 1 star very bad rooms check room n: 1031 near the public WC I hotel smell bad and humid I stayed in over 100 hotels in my life its the worth one I saw in my all life it very low quality hotel I have ever seen in my whole life I check in at 11.45 pm and my all family ask to leave immediately so we check out after few hours and we ask for taxi and we left this experience lead me to fly back immediately home and never think to have any feature vacation in Turkey . really this room is not valuable for a dog to stay in if you really interested to know details ask for investigation about room n: 1031 its not suitable for dogs to stay in .

for all take care of this hotel doesn't deserve 1% from the money which they charge for rust me . never book there at all sleep in a tante in the street is better .

Leisure Family

10/10

Exceptional

01 Aug 2019

Verified traveler

The hotel is nice, fresh and modern. Good facilities staff are friendly. Food is delicious and plenty, drinks and cakes always available. It’s brilliant we enjoyed it a lot.

Leisure Family

10/10

Exceptional

25 Jul 2019

Verified traveler

Very attentive staff. Couldnt do enough. Never had to wait for food or drink. All areas spotlessly clean. Always being cleaned up. Really nice pool areas with plenty of beds, not the morning rush to place towels.

Leisure Family

10/10

Exceptional

10 Jul 2019

Verified traveler

The property is very modern and contemporary and clean. Suat one of the dining staff in particular was amazing and very professional and displayed the highest customer service, also Numan one of the bar men in the lobby was very friendly, polite and professional.

Leisure Partner

10/10

Exceptional

07 Jul 2019

hasan

for me it is the very good choice.

Friends

8/10

Excellent

02 Jul 2019

Verified traveler

Rooms were clean, hotel was very nice and Suna, steam room and private pool all were kept clean all the time and was of great use.

Leisure Family

10/10

Exceptional

14 Jun 2019

Verified traveler

Fun and relaxing experience - kid friendly - pool was great

Leisure Family_with_children

8/10

Excellent

21 Apr 2019

Verified traveler

Newly renovated Resort. Not like top resort in Antalya but value for money!

Leisure Family

10/10

Exceptional

09 Oct 2018

jana

Nice hotel, friendly staff

Lovely hotel, excellent staff, however the floor in the room is not being cleaned under the bed. Everything else excellent.

8/10

Excellent

27 Sep 2018

Marco

Nice hotel with very friendly staff

Really nice holiday with very friendly and helpful staff. I would recommend

10/10

Exceptional

25 Sep 2018

Anna

Beautiful hotel! In nice location

We had an amazing stay at Luna Blaca food was delicious and served almost all day and night! Rooms are clean and beds comfortably, recommending the sea view rooms! Staff very friendly and will do everything to assist your needs. Highly recommending stay at Luna

10/10

Exceptional

17 Aug 2018

J

Fantastic hotel and holiday experience

The hotel had modern decor, was close to the beach with option of getting a bus ride to the beach, had a beach bar that served drinks and hot food pretty much all day. Went all inclusive, the food was excellent and all drinks were branded so a plus. Hotel Staff were extremely friendly and helpful. Would recommend to anyone. Had a fantastic time.

6/10

Pleasant

09 Aug 2018

ramesh

No place for Vegetarian \nHardly English speaking

You have to contact five staff for small thing as hardly any staff speak English .
Hotel is not good for Vegetarian as we saw all dishes with meat even though it look vegetarian . In Vegetable curry we found small peace’s of meat . We lost out meal at a la carte (part of all inclusive- 1 special treat) because there were no vegetarian dishes .
Hotel is ok but not value for money

The beach is filthy .
Found three friendly staff in 8 day stay .

10/10

Exceptional

21 Jul 2018

nargis

It was amazing family vacation. I definitely recommend this hotel.

Family

4/10

Poor

14 Jul 2018

S

Very disappointed

I was quite disappointed with this hotel, for starters,

1. it says it’s on the beach but you have to take a shuttle bus to get there
2. The staff are very rude!!
3. Service was poor, we asked for towels that took over 2 hours to come, and anything we Asked for took forever to get to us.
4. The air conditioning barely works, and it was 35 degrees! Very hot in the rooms!
5. You only get 1 beach towel a day that you have to pick up between 8-11 and return by 7pm
6. The hotel staff barely spoke any English which made it so hard to communicate
7. I think one of the worst aspects was that the mini bar guy or housekeeping, or room service would just knock once and then barge into the room...and this was every time!!! How can you just barge into someone’s room??? Not to mention they were always so loud it would wake my baby up!!

I’ve stayed in many 5 star hotels around the world and this is by no means 5 star.

4/10

Poor

12 Jul 2018

Verified traveler

Staff have attitude and need to learn English

Beautiful beach nothing more to add everything else was a disappointment

8/10

Excellent

11 Jul 2018

Verified traveler

Good hotel however nothing too impressive

In my opinion this hotels is good place to stay but probably more so for families. Entertainment (out of which a lot is aimed for kids) finishes at 11:00. Many places outside the hotel were very quite too. Hotel beach is bit of a walk away so we have spent a lot of time next to the pool which is well kept and not too busy (In June) The staff dont speak English very well which was not great when asking for information or trying to resolve couple of minor issues. Having said that overall all was good. I would not recommend this place to a friend as it was not impressive enough for me to do so.

4/10

Poor

06 Jul 2018

can

The quality of coffee and alcohol were so low. Lunch and deserts were so bad.

10/10

Exceptional

26 Jun 2018

Verified traveler

All-inclusive at a reasonable price

Nice amenities and fun for families/kids.
- Good food and buffets, though limited late-night food.
- Typical drinks that are mediocre.
- Nice activities and 4 fun water slides with limited hours.
- Only concern was that we arrived late and even though we stated that we would be four, only three beds we're available, and a cot was not set up. Then, it took the staff over an hour after telling the desk at check-in and making two more phone calls to get the cot to the room for the kids to sleep.

6/10

Pleasant

24 Jun 2018

Verified traveler

There are many good things in this hotel. such as breakfast really good with wide variety options , pools are really nice and daily activities are nice.

some of the staff were really nice and friendly especially in the restaurant, however , the one who is in charge in the spa really rude.
staff in reception do not speak English , really difficult to ask for small things.

I did not like the dinner . Although everyday there were different options, the food was tasteless, greasy , I could not eat it in last 2 days.
cocktails were tasteless

Shuttle between hotel and sea takes long time to wait ( more than 10 mins ) I would suggest to add another shuttle.

6/10

Pleasant

08 Apr 2018

Goosy Loosy

Generally it was an ok stay. .
The food was ok...lots of the same food everyday.
There were some miserable members of staff.
The old man with glasses was particularly annoying. He was always grumpy and ready to slam down the loungers as soon as someone moved. He did this on several occasions when I had fallen asleep and was awoken by the loud smash. ..
The reception staff especially the lady with bleached blonde hair was not familiar with English.
So I always had a puzzled look from her when I had a question, not helpful.
The men at the gate were also a pain, always asking if you were from their hotel after returning from the beach.
Beach was disappointing . No canopies or proper loungers and drinks facilities. The area had not been cleaned.
I think they still need to work on many things to improve the overall stay. .
The mini bar man was very good. ..He always had a smile and was very pleasant. ...He was very good with everyone.

6/10

Pleasant

07 Apr 2018

venus

Luna

We have just come back..hotel wasn't crowded very quiet..which was good as we had hotel pretty much to ourselves.
Food got boring after a couple of days ..not much variety. None of the restaurants open at all or the patissere
Disappointed beach facilities were not set up when we went...no parasol...no canopy to protect from Sun.. the cafe bar not open either..
Check out too early as our flight was late ...the hotel however did allow us to stay in hotel until our pick up...just had to return our room fobs
Kids club ...the young lasses who run this very friendly and kids love them

6/10

Pleasant

04 Apr 2018

Verified traveler

Over all, food wasn’t taste, the spa and massage unprofessional dirty and all lier who works there. Don’t waste your money on spa and massage.
Bathroom in side room need to be update.

Family

10/10

Exceptional

11 Nov 2017

Sam

All round great hotel

WiFi everywhere massive plus, spa facilities and also pool area. Food was poor though

2/10

Poor

03 Nov 2017

B

Not a 5* more like a 3*

First of all I paid for the best room possible to make the stay for my family as comfotable as possible (bad choice). Only 2 staff members speaks english which became very fustrating after a couple of days. All the children entertainment was closed most of the days. The food choice everyday was the more or less the same disappointed! Was told to check out at 12 oclock when our flight was at 11:30pm, other families were checking out at 7 in the evening, i asked about this and was told they have late checkout, which i did discuss on my arrival and was told its not a problem. On leaving leaving the hotel, no helped with the luggage when there was 2 bell boys available. wouldnt reccomemd this hotel to anyone it was boring and a waste of money.

8/10

Excellent

06 Jul 2017

Verified traveler

Very well run and Lovely Hotel...

The Hotel is very well run and Initially had an issue with the room but was all dealt with by Guest Relations Gülseren who was very polite and helpful. Super service from her. Reception staff are good especially Ahmet who has been very helpfu and spoke Englishl.
The Hotel is more catered towards Germans & Russians though and the food on offer was also more catered for these visitors too. The Beach bar was nice as well as the waffle bar by the pool. Lovely Pool and very clean and well maintained.
Mehmet at Shantai Spa and Wellness was very welcoming and a great help during our stay and always happy to help where needed.
One negative was that when we arrived at the airport the transfer from the hotel was not there and when I called the hotel they said they would look into why this was... We waited 45 mins and then decided to just get a taxi one way to the hotel. We then received a call on the way from the hotel to say they would cover the cost for this which we \"thought\" was a God will gesture as they had not met our transfer needs - But upon check out they said we need to pay this... Disappointed but didn't want to spoil the last day... they did say they would look into this and awaiting the General Manager to resolve this as we paid the fee in the end.
Overall the experience was a good one.

8/10

Excellent

29 Oct 2016

Sonia

A very satisfactory hotel

Luna Blanca resort & Spa is a well designed and very clean hotel.
The food is excellent. The waiter service for drinks and clearing tables could be improved though.
There is food available to eat 24 hours.
The lobby bar staff do favour the Germans clientele?
The pools are beautifully presented and very well maintained. The sunbed cushions are wearing a bit thin so need to be replaced.
The beach is a 5 minute direct walk away or a regular shuttle bus will transport you.
The hotel Internet service is good and can still be accessed from the beach sunbeds.
The Caretta beach bar is very well run and the lunch served excellent.
I would definitely recommend this hotel.

10/10

Exceptional

21 Jun 2016

Verified traveler

very wonderful staff we had a great time.

hotel has a ton on activities they can keep you busy all day and all evening. food was great. great staff that speaks many languages

10/10

Exceptional

24 Jan 2016

Issa O.

Honey moon

Great resort nice and helpfull staff. Awsome food and right next to the beach. Great country love it

Partner

10/10

Exceptional

17 Jun 2015

self employed

Nice hotel, excellant sand beach, great food

It was a great place to spend our 6 days Vication
Good spa and Turkish bath
If you are looking for a relaxing Vication
Then this place is great
Nothing outside the hotel what to do
The rooms was not 100% clean
But linen are clean, floor not realy
Bring good slippers, floors very hard to walk without good slippers

10/10

Exceptional

12 May 2015

Kees

Brand new, beautiful hotel.....

Visited with my 2 children 12 & 15 years old, everything spotless, perfectly organised from start till finish, beautiful hotel with great facilities and brilliant staff. Good food plenty! Would re visit no doubt whatsoever.... shops walking distance, Side 5 minute taxi at Euro 10.00.

2/10

Poor

25 Apr 2023

Florian

Starke Hygienemängel, Aufenthalt abgebrochen

Wir raten strengstens ab vom Luna Blanca. Wir haben die Aufenthalt abgebrochen und streiten gerade um die Rückerstattung.

Starke Hygienemängel, unseriöses Personal, Sicherheitsbedenken. Diese Bude wird einem 5-Sterne Standard keinstenfalls gerecht (höchstens 3 Sterne).

Ein paar Beispiele (siehe auch Fotos):
- Insekten im Obst (bei uns war es ein Käfer, beim Nachbartisch am Vortag ein Wurm)
- ein Zimmer stank weil kein Siphon in der Dusche war. Die Katzen waren auch im Essensraum.
- Bei der Begrüssung wurde bereits dringend der Safe empfohlen (weil mal wohl dem Personal nicht traut).
- Der Minibar-Chef (Minibar ist nur Limonade) hat uns ernsthaft gefragt ob wir ihm Kleingeld in einen Schein wechseln können (Trinkgeldtechnik).
- Der à la carte-Gutschein ist stark eingeschränkt weil das Restaurant ja so gut wie nie auf hat
- Das Internet fiel häufig aus
- Das Personal ist äusserst unseriös, die Massagegutscheine (10 min) dienten nur dazu aggressiv weitere Stunden zu verkaufen
- Zimmer dreckig (Spinnenweben, unter dem Bett)
- Lippenstift auf Tasse

Ich empfehle aufgrund der Erfahrung dieses Hotel zu meiden. Wir haben Hotels.com auch empfohlen Luna Blanca zu blockieren. Es erscheint wie Betrug, dass Luna Blanca unter 5-Sterne verkauft. Für das gleiche Geld gibt es viel bessere Alternativen.

Die Umgebung ist industriell.
-

Friends_and_family Family

10/10

Exceptional

09 Nov 2022

Martin Josef

Wir waren mit der Unterkunft sehr zufrieden,nur schade das zum Schluss nur noch wenige Gäste im Hotel waren wodurch die Auswahl weniger wurde.

Leisure Partner

8/10

Excellent

18 Oct 2022

Rejhana

Das Hotel ist super gelegen. Für Familien toll gemacht, nicht so gross. Das Essen war sehr lecker, die Auswahl war für uns super. Der Strand war sehr sauber und der Sand sehr fein. Super Weiterempfehlung.

Leisure Family

8/10

Excellent

15 Oct 2022

Keshang

SPA excellent, Food looked almost same everyday only little change, Staff at service good but could be better trained with guest hospitality, Room cleaning team very, very nice and a cute touch of Swan deco i liked it. Airport transfer should have been included in price even cheaper travel agency provide it, I had to pay 120 euro for transfer. maybe i will travel next time with other agency. I would give 7.5/10

Leisure Family

8/10

Excellent

09 Oct 2022

Delhia

Hôtel très sympathique, avec tout de même quelques équipements qui ont bien vieillis… Attention le personnel n’est pas Polyglotte, ils parlent l’Allemand et pas l’anglais malheureusement. Le service est sans plus mais les commodités très bien.

Leisure Partner

8/10

Excellent

08 Sep 2022

Valbona

Gefallen hat mir das Ambiente, die Umgebung.
Die Service leistungen da war ich nicht zufrieden, die Kellner nahmen deine Bestellung an aber bis das Getränk da war, verging eine Langezeit😒
Sonst war es sehr erholsam…

Leisure Family_with_children

10/10

Exceptional

05 Sep 2022

Arife

Sehr schönes Hotel und sehr nettes Personal
Super viel Auswahl an Essen, für jeden was dabei

Leisure Family

6/10

Pleasant

03 Sep 2022

Verified traveler

אהבתי את המלון ,נקי,צוות טוב , בריכות יפות , האוכל הכי טעים שאכלתי משקעים , אבל יש להם האנטרנט הכי גרוע שיש איטי מאוד ומתנתק כל כמה דקות ולא תיקנו את זה אפילו אחרי שהערנו להם , צמוד למלון אחר המזגנים שלהם מרעשים שאי אפשר לצאת לבלקון למי שהחדר שלו שם .

Friends_and_family Family

10/10

Exceptional

30 Jul 2022

TARLOK SINGH

Very Nice place to visit and Hotel service is very Good

Leisure Family

10/10

Exceptional

20 Jun 2022

Nejra

Das Hotel ist sehr schön und sauber. Die Mitarbeiter sind alle sehr freundlich und zuvorkommend. Ich habe das Hotel bereits zum 3.Mal gebucht und würde es wieder machen, da ich sehr zufrieden bin. Es gibt eine sehr große Auswahl an Essen.

Leisure Family

10/10

Exceptional

10 Jun 2022

Rusmira

Super schön, alle Mitarbeiter sehr freundlich und hilfsbereit.

Leisure

10/10

Exceptional

07 Jun 2022

Yakup

Alles Perfekt

Leisure Partner

10/10

Exceptional

22 Apr 2022

Arno

Alles super. Sehr nettes Personal. Tolles Essen und saubere Einrichtung

Leisure Family_with_children

10/10

Exceptional

17 Apr 2022

Markus

Super Hotel würde es immer wieder buchen und weiter empfehlen. Das Personal ist sehr zuvorkommend und professionell.Von A-Z hat alles gestimmt.

Leisure Partner

8/10

Excellent

31 Mar 2022

Laila

Ik had een kamer met uitzicht op zee geboekt maar kreeg een kamer met uitzicht op zwembad. Niet alle restaurants waren open. Ook keuzes in restaurant waren beperkt. Verder was service heel goed. Hotel heel netjes. Personeel heel vriendelijk.

Leisure Partner

10/10

Exceptional

03 Dec 2021

Omid Ahmad

Alles war perfekt. Gerne wieder

Leisure Family

10/10

Exceptional

17 Nov 2021

Bettina

Alles war super, Sauberkeit top, modern, freundliche Mitarbeiter. Immer wieder gerne

Leisure Partner

10/10

Exceptional

12 Nov 2021

Björn

Alles super

Leisure Partner

10/10

Exceptional

06 Nov 2021

Leyla

An dieser Stelle möchte ich mich an den ganzen Mitarbeiter des Hotels bedanken. Ich war sehr zufrieden und würde immer wieder wieder gerne dahin reisen.

Leisure Self

8/10

Excellent

03 Nov 2021

Ünal

NVT

Leisure Partner

8/10

Excellent

02 Nov 2021

Eleonora Itik

Agréable !!!

Leisure Family

8/10

Excellent

01 Nov 2021

MASROUR

Établissement propre 😺

Leisure

8/10

Excellent

31 Oct 2021

Elela

Propreté irréprochable! Par contre je confirme les commentaires sur le service et personnel très très décevant! Le service est vraiment très médiocre . Beaucoup d’employé du restaurant sont très très mal polis c’est inacceptable pour un 5 étoiles. Les personnes qui servent les repas dont celle qui fait les omelettes le matin est désagréable et impolie avec les clients! Le service au restaurant est inefficace, le personnel devrait être beaucoup mieux formé! La nourriture pourrait être plus variée et plus raffinée c’était pas très bon . Le personnel de la réception n’est pas sympathique. Je n’hésiterai pas à payer plus cher pour dans un hôtel où la qualité du service est supérieure. Par contre les femmes de ménage sont très professionnelles et gentilles l’équipe d’animation est également sympathique. Les spectacles sont super! La musique d’ambiance est agréable et la plage est magnifique.

Leisure Family

8/10

Excellent

27 Oct 2021

Ayla

Eine sehr schöne und saubere Anlage
Freundliches Personal
Essen war sehr vielfältig
Der Wellnessbereich könnte etwas mehr Ambiente vertragen.es ist zu laut wenn man sich nach der bezahlten Massage in dem relax raum entspannen möchte.
Die Animation ist für die Tonne,sollte unbedingt ausgetauscht werden.
Mann hatte das Gefühl das die selber Urlaub dort machen.
Die sieht man überwiegend nur beim essen.
Das Hotel eine klare weiterempfehlung.

Leisure Family

10/10

Exceptional

23 Oct 2021

Mehmet

Die Hotel Personal,die Hotel Anlage,Sauberkeit war sehr gut
Ich habe eine tolle Zeit verbracht

Leisure Family

6/10

Pleasant

16 Oct 2021

Fredrik Anders Jorma

Wir haben ein Zimmer mit Aussicht auf das Meer gebucht und bezahlt. Bekam es aber nicht. Auf meine Hinweise darauf am zweiten Tag an der Rezeption bekam ich als Antwort. Ich muss noch einen Tag warten und dann können sie wahrscheinlich etwas tun. Es gab keine Entschuldigung, Zimmer Upgrade oder sonst was. Bezahlt habe ich aber dafür( seeview) .Da wir nur 4 Tage dort waren haben wir es gelassen am dritten Tag ein anderes Zimmer zu nehmen. Finde solche Sachen sehr schade. Es hinterlässt einfach ein beschissenes Gefühl.

Leisure Family

8/10

Excellent

11 Oct 2021

Mohamed

Voor het geldt was het goed

Leisure Friends

10/10

Exceptional

09 Oct 2021

Vanessa

Super schönes und sauberes Hotel, die Lage war perfekt. Jederzeit wieder

Leisure Partner

10/10

Exceptional

04 Oct 2021

Mohamed

Le service et l’hôtel en général et la plage

Leisure Family_with_children

6/10

Pleasant

18 Sep 2021

Emre

Her şey dahil yazmasına rağmen sıpa, hamam vb yerler ücretliydi ayrıca taze sıkılmış meyve sularınında ücretli olması kabul edilebilir değildi. Genl olarak diğer her şey güzeldi. Çalışanlar çok kibar ve ilgiliydi teşekkür ederim.

Friends_and_family Family

10/10

Exceptional

13 Sep 2021

Ludivine

Buffet a volonté de tres bonnes qualités et diversifies.
Snack (burger, gaufres, glaces) a volonte ainsi que les coktails.
Serveurs disponible, souriant et competent.
Hygiene irréprochable.

Leisure Partner

10/10

Exceptional

06 Sep 2021

Rahmatulla

Empfehlung und hoffentlich bald wieder.

Sehr erfreut. Endlich ein Resort das exakt den Bildern entsprechend und sogar noch besser war. Das Restaurant hatte für alle viele verschiedene Möglichkeiten. Der Pool war sauber und wurde täglich gereinigt. Auf jeden Fall bald nochmal.

Friends_and_family Family

8/10

Excellent

03 Sep 2021

Asim

Otel güzel,rahat ve temiz. Personek gayet ilgili yalnız yemeklerde sıkıntı vardı devamlı aynı tarz yemekler vardı ve pek beğenmedik. Yemekler dışında herşey güzeldi

Friends_and_family Family

8/10

Excellent

14 Aug 2021

Verified traveler

Hôtel près des commerces, emplacement top. Superbe piscine (même si les transats sont été réservé dès 7h00).
Pour les repas nous nous attendions à mieux.
La wifi n’est pas terrible mais ça aurait pu être pire.
Le personnel ne parle pas français .
Pour la plage, tous les parasols ne sont pas installés comme sur les photos. Donc très peu de transat à l’ombre…

Leisure Family

8/10

Excellent

13 Aug 2021

Verified traveler

On a été en famille pour 8 jours j’aurais bien voulu rester plus!!😋 très belle emplacement pour celui qui veut profiter de la mer et le calme ,plein d’animations personnel très gentil ,serveur ,personnel du spa ferhat et photographe sado et ozi merci beaucoup le seul bémol la nourriture très peu variée et sans goût surgelé dommage et la laiterie tres très moyenne aussi pour un 5 étoiles ⭐️

Leisure Family_with_children

6/10

Pleasant

13 Aug 2021

Samir

Wlan im Zimmer funktionierte nie. Das Zimmer wurde nicht richtig gereinigt nur so oberflächlich.

6/10

Pleasant

11 Aug 2021

Verified traveler

Maten var fruktansvärt äcklig, läkaren i hotellet kostar otroligt mycket för en undersökning. Och så finns de allmänt ingenting att göra. :)

Leisure

8/10

Excellent

21 Jul 2021

Verified traveler

Konaklama görüşü

Etleri tam pişirmemişler hergün aynı yemek çeşitleri çıkıyor otel resimlerde görüldüğü gibi değil, barda çalışan arkadaşlar çok saygılı ve güler yüzlüler

Friends_and_family Friends

8/10

Excellent

13 Jul 2021

Verified traveler

Ich musste meinen Aufenthalt verlängern und es war unkompliziert und problemlos, dadurch das ich in ein paar Tagen wieder da bin, durfte ich sogar meine Sachen zur Aufbewahrung dort lassen.

8/10

Excellent

29 Mar 2021

Svetlana

Отдых в марте

Впечатление среднее только из-за погоды,был холодный ветер ,отель очень хороший,обслуживание великолепное.

Partner

2/10

Poor

17 Sep 2020

Verified traveler

해변과 떨어져 있고 선결제로 예약하지 마세요.

해변과 붙어있는 호텔이 아니고 한참 걸어가야 합니다. 주로 러시아쪽 고객을 대상으로 하기 때문에 영어는 잘 안되고 선결제를 하고 가도 예약확인서가 영어로 오기 때문에 체크인 시 문제가 발생합니다. 결국 전액 현장 결재하고 예약 사이트에 환불 요청하게되니 혹시 예약 하려면 현장 결제로 예약하세요.

Friends_and_family Family