Paloma Oceana

Turkey , Antalya
SIDE - MANAVGAT / ANTALYA, Ilıca Mah. 1. Sokak KUMKOY MEVKII, .
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50 reviews shown

2/10

Poor

02 Jan 2026

Seçkin

We have chosen this hotel for the third consecutive year because of its quality food and drinks and cleanliness. However, one negative experience can ruin the whole experience. The rudeness, disrespect, and lack of concern for customer satisfaction shown by the guest relations employee, Muhammed, along with his giving incorrect information to the guest and then refusing to accept it, are the reasons for me giving this rating. Staff training is very important. The approach of a lower-level employee is an indicator of the approach of their superiors.

6/10

Pleasant

25 Dec 2025

fouad

The hotel room, spa, pool are clean, the staff are good, the indoor pool is a bit cold, the room is good size and nice, the quality of foods was good,

Friends_and_family Friends

10/10

Exceptional

21 Mar 2025

MEI MEI

Second visit here, loved it so much first time, decided to book again.
Great experience as before, in fact was a little bit more lively as it had more people, but still great.
only given it 4 stars for staff purely because, the lady who cleaned our room, walked in on us THREE TIMES using her own key, showing us she had clean her room. It's very rude and evasion of our privacy.
Other than that love it here

Leisure Friends

10/10

Exceptional

29 Jan 2025

Jeffrey

Great service and ammenities. Everything was so clean and well cared for - spa facilities, room, grounds. Food was amazing. Thanks for a great stay.

Business Partner

10/10

Exceptional

04 Aug 2024

Robert

We had an excellent stay, very correct and friendly staff.

10/10

Exceptional

17 Jul 2024

Justyna

We had an enjoyable stay at Paloma Oceana.Lovely pools and beach area, lots of food options including lunch restaurant at the beach. We arrived at noon and our room was ready what was a great gusture. All staff are friendly although speak little english.

Leisure Family

10/10

Exceptional

14 May 2024

Shayne

Lovely Hotel stayed here with my 1 year old and wife and their partners and 1 year olds! There is multiple things to do good food and really calm and relaxing vibes even for the little ones. Nice cocktails and mulitple soft drink choices. Would definitely go back!

6/10

Pleasant

09 Apr 2023

Timothy

The family connecting room was perfect but we found the beds to be very uncomfortable with them being very hard. The food was average with the dining area really busy and more like a school canteen - very noisy. The hotel is situated in an ideal area close to shops and restaurants.

Leisure Family

10/10

Exceptional

13 Oct 2019

Verified traveler

Very nice staff. The place itself is very clean, great pools and beach.

Family

10/10

Exceptional

31 Aug 2019

Carol Sharon

Thank you

Delighted with the excellent standards of cleanliness, food & service.

Friends_and_family Family

8/10

Excellent

29 Aug 2019

mourad

Excellent stay

Very good

Family

10/10

Exceptional

17 Jul 2019

Ron

Had a wonderful time. No complaints at all. The animation team were first class. There were lots of activities for children and adults. The food was excellent very varied menus.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2019

Verified traveler

All the facilities within the hotel were brilliant

Friends_and_family Partner

8/10

Excellent

11 Oct 2018

Maria

Large area to get about. Sometimes seemed over crowded in the restaurant.
The main pool was closed for 5/6 days of our holiday, it had gone from a beautiful blue colour to deep green. It got taped off and inspectors came in but all the staff kept quiet about what was wrong. It meant overcrowding again in the other area's and was a little disconcerting.
I still enjoyed my holiday but this spoilt it a little.

2/10

Poor

29 Dec 2017

shohreh

Closed hotel

It was such a shame for expedia to book me a room in a hotel which is seasonally closed till March and then replace it with a cheap useless hotel .

10/10

Exceptional

07 Dec 2016

Yulia

The hotel is very good

The hotel is very good. Staff, service, rooms, meals-all flawlessly.

Family

10/10

Exceptional

26 Dec 2014

Verified traveler

Nice hotel close to beach

Enjoyed our stay even though some of the facilities were closed.

10/10

Exceptional

23 Aug 2014

Cass

Hotel in a perfect position

Very relaxing experience, apart from having to rise early to be able to get a bed by the pool, maybe more beds and umbrellas for future summers to come. The Seasons Bar was excellent, food wonderful and waiters attentive and personable, hat's of to Gin, provided great service and good conversation.

10/10

Exceptional

12 May 2013

Nataly

Good hotel for relax

We did enjoy our rest in this hotel. We had good room, excellent food and service. We liked evening shows and aquapark. Beach rest was perfect also.

Family

10/10

Exceptional

25 Jan 2026

Ali

Her şeyi ile güzeldi özellikle restoran daki çalışanlar çok iyiydi

Friends_and_family Friends

10/10

Exceptional

23 Dec 2025

Yasemin

Temiz oda

Friends_and_family Family

8/10

Excellent

30 Jul 2025

Verified traveler

Animasyon etkinlikleri zayıf.

Friends_and_family Family

6/10

Pleasant

12 Jul 2025

Fedai

Lezzet

Yemek lezzeti iyi değildi çeşit olarak fazla olsa bile lezzet olarak iyi değildi.

Friends_and_family Family

6/10

Pleasant

05 Apr 2025

Pinar

Genel durum 3

5 üzerinden değerlendirmek gerekirse

Yemek kalitesi 3,5 fakat servis hizmetleri 2 (özellikle hijyen, masalar sadece restaurant kapandığında siliniyor maalesef)

Mini club 5

Bar hizmetleri 3.5 fakat içecek kalitesi 2.5

Resepsiyon hizmetleri 4

Odalar 5 ama temizlik 3.5( Bir gün temizlik yazısı asmamıza rağmen kimse gelmedi ve yazıyı alıp içeri bırakmışlar, ki isteğimiz sadece havlu değişimi ve çöp alımıydı)

Doğa ve bakım hizmetleri 5

Bunun yanı sıra genel olarak bizim en çok dikkatimizi çeken şey ortak alanlarda hijyen gerçekten kötü. Bir masa bir ortam toplanırken sadece boşlar alınıyor. Bir bez ile masa silen görevli neredeyse hiç görmedim. Barlarda kollarınızı masaya koyamıyorsunuz o kadar yapış yapış. Her yer kapandığında temizlik yapılırken silinip temizleniyor fakat %75 doluluk olan bir otel için bu yeterli değil.

Son olarakta çalışanlarda genel bir kültür sürekli bir araya gelip bir sorun tartışılıyor. Yabancı misafirler anlamıyor olsa bile Türk misafirde oldukça fazla ve bütün sohbetlerini dinlemek zorunda kalıyorsunuz. Ve bu olumlu bir sohbet değil mutsuzlukları çok yansıyor. Türkçe bilmeyen biri de vücûd dillerinden aynı mesajı alıyordur. Çalışan insanlar tabiki sohbet eder, merhabalaşabilir, bir sorunu çözmeye yönelik konuşabilir ama uslüp misafirleri etkiliyor. Bunun şahsi değil tesis kültürü olduğunu düşünüyorum çünkü genel olarak her alanda çalışanlar bu şekilde.
F/P olarak tekrar gider miyim? Başka uygunluk bulamazsam %40 ihtimal tercih ederim.

Friends_and_family Family

10/10

Exceptional

18 Feb 2025

Verified traveler

Lezzetli yemekler , güler yüzlü personel , konforlu bir sahil, geniş odalar. İlgili yönetici ekibi. Teşekkürler

Partner

6/10

Pleasant

30 Jan 2025

Tagmac

Otelin konumu yemekleri, odaların temizliği personelin ilgisi her şey güzeldi tek sorun ve bence büyük bir sorun Kids Club hijyen adına hiçbir şey yoktu. Yerler çocukların oyun matları ve hatta oyuncaklar kirliydi oyuncaklar çok eski ve çeşit olarak hiç yok denecek kadar azdı. Gerçekten bizim için hüsrandı sadece bu sebepten bile bir daha tercih etmem.

Friends_and_family Family

10/10

Exceptional

28 Jan 2025

Seçkin

Tout était très bien. Nourriture et boissons de qualité. Merci à Bengü des relations clients pour sa gentillesse et son approche axée sur la satisfaction du client.

Business

10/10

Exceptional

22 Jan 2025

Kursad

Harika

Anlatmaya gerek yok,yaşamadan bilemezsiniz,herşey süperdi,özelliklede restoran bölümünden Koray bey çok ilgili ve saygılıydı.

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Alain

Een echte aanrader, super bediening, gevarieerd en top buffetrestaurant en rustige omgeving.

Leisure Friends

10/10

Exceptional

21 Dec 2024

Ahmet kayhan

Çok konforlu, personel süper, yemekler çok lezzetl

Otel Ultra her şey dahil sistemiyle çalışıyor. Odalar temiz, geniş ve sıcaktı. Personel çok çalışkan ve iyi niyetli. Çok güzel bir kumsalı var. Otelin etrafında gezcek yerler de var. Çok memnunuz. Teşekkür ederiz.

Friends_and_family Family

10/10

Exceptional

19 Jun 2024

burak

yeme içme:yiyecekler iyi seviyede,hijyene dikkat ediliyor
servis: tüm servis elemanları saygılı,eğitimli ve güler yüzlü
oda: temiz, yeni eşyalar
havuz: yeterince büyük
plaj: yeterli sayıda şezlong ve süper kum ve deniz

Partner

10/10

Exceptional

01 Jun 2024

Jasmin

Das Hotel der Extraklasse, wir sind nun das 2 te mal dort gewesen und würden es immer wieder buchen. Der Service ist Weltklasse, vorallem im WabiSabi durch Erdogan und an der Loungebar mit den besten Cocktails von Kadir. Alles wurde hervorragend organisiert und hergerichtet. Wünsche wurden ausnahmslos berücksichtigt.

Leisure Friends

10/10

Exceptional

17 Apr 2024

Glenn

Unglaublich tolles Hotel und die ganze Anlage sauber in jeder Ecke . Das Essen und der Service war toll ich komme wieder das ist klar

Leisure Family

10/10

Exceptional

31 Jan 2024

Kürsad

Harika tatil

Harika bir tatildi,sabah kahvaltıda taze portakal suyu,günlük oda servisi,personel kalitesi özellikle restorandan Fatma hnm,Murat bingöl ve pastaneden Okan beyden cok memnun kaldık,adan zye otel kusursuzdu.

Friends_and_family Family

10/10

Exceptional

28 Jan 2024

Rukiye ilay

Mükemmel

Kusursuz hizmet! güleryüzlü ve ilgili personeliyle müthiş bir tatil keyfi sunuyor tatil anlayısını bu kadar huzurlu ve keyıflı hale çeviren herkese çok teşekkürler:)

Friends_and_family Family

10/10

Exceptional

20 Nov 2023

Gerd Richard

10/10. Obwohl ich all-inclusive Hotels gegenüber skeptisch eingestellt war, hat das Hotel meine Erwartungen deutlich übertroffen.
Der Strandabschnitt und das Spa sind sehr schön. Das Essen ist ist frisch und abwechslungsreich. Der Service ist sehr gut.
Überraschenderweise kann man in fast dem gesamten Hotel auf Deutsch bestellen.
Das Publikum besteht (November 2023) überwiegend aus deutschen Paaren die sich auf der Zielgeraden ihres Lebens befinden.

Leisure Partner

6/10

Pleasant

11 Jun 2023

Verena

Furchtbar unruhig im Speisesaal. Liebloser Serivce beim Essen .
Im gesamten kein schöner Aufenthalt. Wir werden es nicht weitergeben als positive Erfahrung.

Leisure Family

10/10

Exceptional

27 Nov 2022

Mahir

Odalar temiz, isterseniz günluk temizlik yapiliyor, sahilinde dinlenip barinda yemek yiyebiliyorsunuz gun boyu vakit gecirmek icin güzel.Dinlenmek amacıyla gittik ve memnun kaldık.çalışanları çok güler yüzlü ve size her konuda yardimci olmaya calisiyorlar.

8/10

Excellent

17 Oct 2019

Verified traveler

Leider hatten wir ein Doppelzimmer im Hauthaus mit Gartenblick gebucht, haben dann ein Zimmer mit Landblick bekommen. An der Rezeption bekamen wir zur Antwort das das da gleiche wäre. Finde ich nicht ok. Die Zimmer bekamen wir erst um 12.00 Uhr, Anreise war um 07.00 Uhr. Sonst ist das Hotel super.

Leisure Friends

8/10

Excellent

13 Oct 2019

E.S

Das Personal ist wirklich toll alle wahren immer sehr Freundlich! Für Familien ist dieses Hotel wirklich empfehlenswert, jedoch für junge Leute weniger hat viele Familien einfach eher ältere Leute. Für Junge Leute die gerne auch Ausgehen möchten ist dort in der Umgebung nicht viel los, sehr wenig muss man mit dem Taxi weiter so 5-10min in Side mitten drin dort hat es viele Clubs und Bars, sonst war das Hotel selber wirklich toll, sauber und am Strand auch super! Ein grosses Lob für das Personal die waren alle wirklich super!

Leisure Friends

10/10

Exceptional

11 Aug 2019

Verified traveler

Es war sehr schön. Das Essen war sehr gut, es gab viel Auswahl. Die Zimmer waren auch sehr schön, groß und sauber. Ein sehr schöner und großer Garten mit vielen Blumen. Die Pools hatten etwas zu wenig Chlor enthalten.

Leisure Friends

8/10

Excellent

27 Mar 2019

Verified traveler

Mooi en heel groot hotel, nette kamers. Jammer dat er geen entertainment was, eten was elke dag bijn hetzelfde. Geen bars of restaurants open op het strand of bij zwembaden. Beperkt faciliteiten, glijbaan was dicht.

Leisure Family

8/10

Excellent

19 Feb 2019

Verified traveler

Voor de 5e x in Oceana en voor mij nog steeds een goed winterverblijf. Echter, de variatie van de keuken is minder dan vorige jaren; het blijft desondanks toch een lekkere keuken. Ook de service van de klantendienst kan beter. Netheid daarentegen is er wel op vooruit gegaan. Ook het restaurant in hethoofdgebouw ( je moet geen koude gangen door) is en blijft in de winter een voordeel

Leisure Partner

10/10

Exceptional

06 Jan 2019

Gundel

Absolut empfehlenswertes Hotel

Nachdem wir in ein ruhiges Zimmer umgezogen waren, hat es uns dort sehr gut gefallen. Leider ist das Hotel so offen gebaut, dass die laute Musik in der Bar im Erdgeschoss in allen Etagen zu hören ist. Nach dem Umzug in einen anderen Gebäudeteil war das Problem gelöst.
Das Essen am Büffet war sehr lecker und vielfältig und die Bedienung im Restaurant sehr zuvorkommend und aufmerksam.
Das Zimmer war schön geräumig. Am Schreibtisch stand leider nur ein Hocker, der auf Dauer nicht bequem war, wenn man dort arbeiten wollte. Wir behalfen uns dann mit dem Stuhl vom Balkon.
Die Wlan-Verbindung hat meist gut funktioniert. Manchmal musste ich mich allerdings neu einwählen.
Parkplätze waren ausreichend vorhanden, meist konnten wir sogar direkt vor dem Haupteingang parken.
Die Garten- und Poolanlage um das Hotel ist sehr schön gestaltet.

Family

8/10

Excellent

05 May 2018

Hans

Erholsame Strandferien mit gutem und äusserst günstigem Shopping.

10/10

Exceptional

13 Feb 2017

Gustaaf

Top voor wintervakantie

Het hotel is uitstekend gelegen in hartje Kumkoy, Side en winkeltjes zijn direct aan het hotel. Dit moderne hotel heeft uitstekend ingerichte kamers in het hoofdgebouw, welks enkele jaren terug volledig werd heropgebouwd. Airco en CV op alle kamers werkt perfect en het kamerpersoneel doet zijn werk uitstekend. De ligging van het hotel tov van zee en zon is uitstekend en vooral de overdekte galerij maakt dat ook bij iets minder goed weer het heerlijk vertoeven is in de zetels, in de buitenlucht. Een mooie tuin zorgt ervoor dat het prettig wandelen is naar het strand. Ook wellness, fitness en zwemgedeelte zijn comfortabel en ged uitgerust. Het zwembad heeft bovendien behoorlijke afmetingen zodat een baantje trekken meer is dan 10meter heen en weer.
Ook de vlotte debediening en vriendelijkheid van personeel en animatieteam zijn een aanrader
Enige minpunt aan ons verblijf was de Turkse schoolvakantie in de laatste week januari waardoor heelwat Turkse gasten en hun ongedisciplineerde kinderen die bvb het restaurant een speelplaats deden lijken. Het mag echer geen afbreuk doen aan het volledige kawalitatieve plaatje van dit hotel

Partner

10/10

Exceptional

16 Dec 2016

Verified traveler

Traumhotel

Urlaub bei Freunden

Family

10/10

Exceptional

14 Nov 2016

Mary u. Harry

Einmal Paloma, immer Paloma.

Großzügige Anlage mit Haupthaus, Nebengebäude und Bungalows. Bungalows sind längere Gebäude mit 2 Etagen in der großen Gartenanlage. Davon sind einige äußerlich neuer und andere älter mit Grünpflanzen berankt. Zimmer im Haupthaus (mehrere Etagen) sehr geräumig mit extra Aufenthaltsbereich (Couch, Tisch), riesige Dusche, Balkon zur Meerseite (unten Pool-/ Gartenblick, oben über den Garten und Pool zum Meer). Auch Landseite ist sehr schön, mit Blick in die Berge. Sehr gepflegte Anlage mit mehreren Pools, Rutschen. Viel Grün, sehr schön anzusehen. Anlage endet an Strandbar und eigenem Strand, der bewacht wird (Rettungsschwimmer und Security). Eigene Schirme für jeweils 4 Liegen mit kleinen Palmen dazwischen. Sehr flach abfallender und breiter Sandstrand (keine Steine auch nicht im Wasser). Essen und Trinken überaus vielfältig, auch Themenrestaurants. Viele Animationsangebote an Strand und auch in Anlage (von Darts, Volleyball, Gymnastik bis zu Musik- und Unterhaltungsprogramm). Service ist sehr nett und aufmerksam und schnell. Besser geht's nicht. Im Untergeschoß Hallenbad, Sauna, Fitness, Massage usw. Wir haben in der Türkei schon mehrere Hotels besucht, aber dieses ist ohne Einschränkungen zu empfehlen. Sehr viel deutsches Publikum.

6/10

Pleasant

18 Sep 2016

Ugur

Otel çok güzeldi fakat çok fazla yaşlı misafir olduğu için animasyon programları zayıf

Partner

8/10

Excellent

17 Sep 2016

BARIS

Güzel deniz

Başarılı bir otel ve güzel bir doğa