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Holiday Inn Tuxtla Gutierrez

Chiapas · Mexico

Km1081 Blvd Belisario DomingueView location

9.0/10Excellent1,004 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.2/109.2
Amenities9.0/109.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Tuxtla Gutierrez

Welcome to the Holiday Inn Tuxtla Gutierrez, your home away from home in the heart of Chiapas's capital city. Enjoy our refreshing outdoor pool, the largest in town, and our spacious gardens. Whether traveling for business or leisure, we provide exceptional service to make your stay comfortable.

Located downtown, directly across from Plaza Crystal, one of the city's premier shopping malls, you'll have easy access to retail therapy and afternoon relaxation. Situated on the main avenue, Boulevard Belisario Dominguez, our prime location ensures convenient access to all parts of the city.

We are also just 45 minutes from Tuxtla International Airport. Stay connected with our free wireless internet access, whether relaxing in your room or continuing with your work. For added convenience, we offer a self-service laundry room.

Savor the city's best buffet and delicious regional cuisine at our renowned 'Los Helechos' restaurant, a favorite among our guests for over two decades. Don't forget, kids eat free from the children's menu.

Read more about this hotelShow less

A stay at Holiday Inn Tuxtla Gutierrez by IHG places you in the heart of Tuxtla Gutierrez, steps from Plaza Crystal Shopping Mall and 10 minutes by foot from Chiapas Convention Center.

This hotel is 11.3 mi (18.2 km) from Canon del Sumidero National Park and 1.1 mi (1.7 km) from Cana Hueca Park. Make yourself at home in one of the 108 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tuxtla Gutierrez?

This hotel has 1000 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 200 to 250 per person
    • Rollaway bed fee: MXN 300.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Crystal Shopping Mall 0.5 km / 0.3 mi
Chiapas Convention Center 0.8 km / 0.5 mi
Joyyo Mayu Park 1.3 km / 0.8 mi
Cana Hueca Park 1.3 km / 0.8 mi
Plaza las Americas Shopping Mall 2 km / 1.2 mi
Galerias Bonampak 2.4 km / 1.5 mi
Mirador Los Amorosos 2.5 km / 1.6 mi
Bicentennial Park 2.7 km / 1.7 mi
Plaza Ambar 2.9 km / 1.8 mi
Noquis Park 3 km / 1.8 mi
Museo de la Marimba 3.5 km / 2.2 mi
Marimba Park 3.6 km / 2.2 mi
Museum of the City of Tuxtla Gutiérrez 4.2 km / 2.6 mi
Tuxtla Guitierrez Central Square 4.3 km / 2.7 mi
Plaza Cívica 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2002
  • Total number of rooms: 219
  • Number of floors (main building): 3
  • Annexe (s): 2
  • Number of floors (annexe): 6
  • Single rooms: 95
  • Twin rooms: 116
  • Double rooms: 116
  • Junior suites: 5
  • Suites: 1
  • Apartments: 2
  • Accessible rooms: 2
Show 64 more facilities & services
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast buffet
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE EXECUTIVE NON SMOKINGQUADRUPLE • EXECUTIVE NON SMOKINGQUA.EJ-NM

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    QUADRUPLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    DOUBLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 25 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Holiday Inn Tuxtla Gutierrez

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Mini fridge
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Holiday Inn Tuxtla Gutierrez

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 25 m²ROO.ST

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Bathroom
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 25 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Holiday Inn Tuxtla Gutierrez

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 25 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Tuxtla Gutierrez

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    SINGLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Holiday Inn Tuxtla Gutierrez

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Tuxtla Gutierrez

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Tuxtla Gutierrez

9.0
Excellent
1,004 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
2/10
Poor
15 Jul 2026
Amelia
Old hotel
Family
10/10
Exceptional
06 Jul 2026
Kevin
Clean room, pool
10/10
Exceptional
31 Dec 2025
Jose C
Clean and spotless
10/10
Exceptional
05 Nov 2025
Arturo
Everyday we had clean rooms clean towels even had water to drink and extra to make hot tea o coffee. The staff was awesome recommend short cuts to get to palaces. Also loved how staff was very attentive to your needs and made sure we were comfortable. If your thinking of staying here try there horchata iced coffee a MUST,
Leisure Family
10/10
Exceptional
14 Apr 2025
ADOLFO
I Love this place i been stay here for the last 15 or 20 years
I very convenient easy access price is just right

Big thanks to all the staff always amazing
Business_and_leisure Partner
2/10
Poor
21 Mar 2025
Elena
Please don't go to this restaurant in the hotel so dirty food terrible! Hotel didn't work the AC and TV please this hotel is only for people who doesn't care about this things
Leisure Family
10/10
Exceptional
18 Feb 2025
Marisa
BEST HOTEL in Tuxtla!
8/10
Excellent
25 Jan 2025
Zella and Richard
It was clean and we felt safe but nothing really unique.
Leisure
4/10
Poor
09 Jan 2025
Randy
Did not sleep well due to people coming in late and being loud. It sounded like the neighbors were moving furniture.
Business
10/10
Exceptional
11 Dec 2024
Kathlene
Very helpful staff, kind and accommodating. We will stay there again.
Business_and_leisure Family
8/10
Excellent
18 Oct 2024
Aldrin
It was good
Business Self
10/10
Exceptional
04 Aug 2024
Holly
Favorite hotel in Tuxtla!
Leisure Family
10/10
Exceptional
04 Aug 2024
Holly
This is our favorite hitel to stay in when we travel to Chiapas!
Leisure Family
10/10
Exceptional
26 Jul 2024
Liliana
The best
Leisure Family_with_children
10/10
Exceptional
18 Feb 2024
Ramiro
Very well located, quiet and clean
10/10
Exceptional
28 Dec 2023
joes manuel alvarez
Very good
10/10
Exceptional
30 Nov 2023
Celin Zavala
Everything was good.
10/10
Exceptional
12 Nov 2023
Addy Aureny

Tuxtla stay

Amazing as always. Hope to be back soon
Friends_and_family Family
10/10
Exceptional
25 Oct 2023
Omar
Everithing was very good...
Business_and_leisure Family
10/10
Exceptional
07 Jul 2023
Oscar
.
6/10
Pleasant
06 Jul 2023
Bonnie

Bad service, dirty pool

We have stayed at this hotel many times and we have always loved the food and the pool and the service. We stayed only 1 night for Father’s Day. The service was terrible- we could not get any attention from the wait staff. Sadly, the pool was filthy. We will not go back.
Partner
10/10
Exceptional
25 Jun 2023
Maria Isabel
Su tranquilidad, solo restaurant novfue tan servicial
2/10
Poor
22 Jun 2023
GERARDO
ITS OK THE GIRLS IN FRONT DESK NOT PROFFESIONAL. PITY
Business Family
2/10
Poor
13 Mar 2023
Yufeng
after i complained about kids running around upstairs for hours, They sent me to a room at the very end of the building, room 1145, Only 2 meters to the street and there is a bus stop, old bus stops and goes here with very loud engine noise, Starting from 5 am until 1am after midnight. I can sleep for only 4 hours a day. I didn't want to bother them at weekend because I think they may not have a lot of room available so i stayed here for two nights and ask them at Monday noon if I can have another room. Surprisingly, they told me they don't have any room available. It's not the busy season And it is Monday noon, a big wedding group People just checked out. I can see a lot of rooms empty. I don't believe them. I'm okay for the room is not perfect. But i am disappointed the way they deal with the problem. Problem exists everywhere I understand. The attittude and the way they try to solve the problem worth no more than one star.
Self
6/10
Pleasant
15 Jan 2023
David
It is to be a better place to stay. Towels old and dirty, no glasses in the room and no coffee maker
Leisure
8/10
Excellent
15 Jan 2023
Rafael
Good location.
Leisure Partner
6/10
Pleasant
07 Jan 2023
Verified traveler

Never again this one

Overall a satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor any noise isolation. I found a spider 🕷,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn’t existent and it shows. The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with two huge buildings next to this one. The view was terrible although being platinum elite ihg. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don’t have batteries) … There are hotels that should be torn and make space for an exciting parking lot. Would I return to this one? Definitely never.
Business
10/10
Exceptional
19 Nov 2022
Jiro
Very convenient hotel
Leisure Friends
6/10
Pleasant
01 Nov 2022
Antonio
Estaba muy limpio todo el hotel. Solamente las personas de recepción deberían de ser más sonrientes y más atentas con los huéspedes.
Leisure Friends
10/10
Exceptional
06 Sep 2022
Carlos
Pretty nice place in a great location, and great rates!
8/10
Excellent
25 Aug 2022
Gabriela
I really like this hotel specially the pool but it’s always dirty. They don’t clean the pool at all.
Leisure Partner
10/10
Exceptional
13 Aug 2022
Elsa
Friendly and eager to please and genuinely glad to serve
Business_and_leisure Friends
8/10
Excellent
31 Jul 2022
Claudia
Nice clean rooms.
Leisure
10/10
Exceptional
28 Apr 2022
Verified traveler
It was really amazing, the people, the room, the taxi personnel, the food, everything.. room service was faster than expected and the pool was warm and beautiful... would love to visit again 👌
Friends_and_family Family
10/10
Exceptional
23 Apr 2022
Rodrigo
W
Leisure Family
10/10
Exceptional
06 Apr 2022
Rosy
It was nice and clean
Leisure Family
10/10
Exceptional
29 Mar 2022
Isaac
Buen servicio
10/10
Exceptional
29 Mar 2022
Oscar
Can't get a better hotel at a better price. Centrally located, near shopping and restaurants. Friendly staff and very accommodating.
Friends_and_family Family
10/10
Exceptional
26 Mar 2022
Daniel
The breakfast buffet and service was excellent! The service for the American breakfast combo not so. Same place, same staff, same hours... no explanation.
Leisure Partner
10/10
Exceptional
25 Mar 2022
ernest
Very nice stay will return if in the area.
Leisure Partner
10/10
Exceptional
03 Mar 2022
Jorge
Staff was great, good location. They have a taxi service to get you anywhere you wanna go and its not expensive. Restaurant buffet is really good and the hotel is very family friendly.
Leisure Partner
10/10
Exceptional
09 Feb 2022
Derek
Very pleasant 7 day stay
Margarita our daily housekeeper was fantastic. They brought us a mini fridge for our room. Great location
Leisure Partner
10/10
Exceptional
06 Feb 2022
Derek
The pool, the staff, comfortable bed, well appointed rooms, spotless clean. So many excellent restaraunts, shopping mall. The hotel arranged a great tour of Sumidero canyon. We requested a mini fridge for our stay and they had Elias bring one to our room, thank you Elias.
Leisure Partner
10/10
Exceptional
16 Nov 2021
Sandra
Excelente tamaño de habitación, cama súper cómoda y buena variedad de canales en TV, regadera con excelente presión de agua, instalaciones muy limpias.
Leisure Partner
10/10
Exceptional
26 Oct 2021
Ruth
The service was amazing, friendly and courteous.
Leisure Family
4/10
Poor
24 Jul 2021
Verified traveler
The staff was amiable and helpful. Every day we were greeted by the staff with a smile. Room service was quick, and the front desk staff was helpful. But the rooms smelled like mold, specially the nightstand, and bed sheets. The hotel needs upgrading. One more thing the air filters need cleaning they are dirty and full of dust.
Leisure Family_with_children
10/10
Exceptional
05 Jul 2021
Verified traveler
Great
Leisure Family
8/10
Excellent
19 Jun 2021
Antonio

Pequeña falla en el servicio

Nos gusta este hotel y ya somos clientes. Esta vez pedimos mas perchas ( ganchos) para colgar la ropa porque íbamos a estar 6 días y no nos proporcionaron.
Por eso no podemos ponerle 5 estrellas. El resto estuvo muy bien
Partner
4/10
Poor
18 May 2021
Verified traveler
I normally stay here and I pay for executive room because I like the service when you pay more but this time they put me on regular room with no refrigerator even I pay for executive room they give me regular room
Very disappointed, we did feel good service this time.
But we like the location

Thx
Business_and_leisure Family
2/10
Poor
06 Apr 2021
Verified traveler
Poor criteria from manager, looks like they rent the pool area to external people, so service for guests past to second point, it’s ridiculous that they do not provide even a camastro to lay down instead of concrete, it’s stupid to say that is because Covid, if that would be the case, close the entire pool area and stop having external guests, bad choice for me, it’s the last time that I stay at any holly day inn, even the chairs and tables, plastic ones provided by a beer company???, probably don’t make enough money to have better ones!!!
Leisure Family
8/10
Excellent
05 Jan 2021
Verified traveler
Good location, nice, comfortable, the room really good, has a good service. My only observation is that they need more waiters at the restaurant. In general everything was good
Leisure Friends
2/10
Poor
30 Dec 2020
jesus

Sade

Not clean at ol
Friends_and_family Family
10/10
Exceptional
01 Apr 2020
Verified traveler
Everything was perfect
Friends_and_family Family
10/10
Exceptional
25 Feb 2020
Dayneri
Excellent, very good service, the buffet breakfast is very good.
Friends_and_family Family
6/10
Pleasant
10 Jan 2020
María
Baños necesitan más limpieza regadera sucia lavamanos sucio
Business Family
8/10
Excellent
10 Jan 2020
Michelle

Tuxtla guttirez

It was a short stay as we arrived very early in las Chiapas , we checked in early and rested from our travels
Partner
8/10
Excellent
07 Jan 2020
Verified traveler
The swimming pool was awesome my child really enjoy it.
Leisure Family
10/10
Exceptional
06 Jan 2020
Suei

Great location

Great location
Friends_and_family Family
10/10
Exceptional
02 Nov 2019
Verified traveler
Everything’s welcoming location service staffs great attitude
Friends_and_family Family
10/10
Exceptional
22 Aug 2019
Verified traveler
Very nice view, good reception service. Nice swimming pool and room service.
Leisure Partner
8/10
Excellent
08 Jun 2019
Bonnie

Best hotel in Tuxtla

We stay here every time we stop in Tuxtla- very often!
Partner
10/10
Exceptional
08 Jun 2019
Verified traveler
It is very clean and quiet. Excellent place to stay.
Leisure Self
10/10
Exceptional
07 Jun 2019
Bonnie

Best hotel in Tuxtla

Best hotel in Tuxtla.
Partner
8/10
Excellent
13 May 2019
Verified traveler
Cleanlines & very friendly personnel ,very helpfull in everything.
Leisure
10/10
Exceptional
27 Mar 2019
Bonnie

Best pool!

This has been our favorite hotel in Tuxtla and we stay often- but this time we were disappointed. The water bottle wasn’t new ( noticed after I brushed my teeth with it) and we were missing towels. Usually a great place and their food is great.
Partner
10/10
Exceptional
27 Mar 2019
Bonnie
We usually live this hotel, this time there weren’t enough towels in the from and the bottle of water had been opened. We didn’t notice until we had used the water.
Partner
10/10
Exceptional
22 Feb 2019
Verified traveler
Clean quiet safe location. Nice on-site restaurant. Great pool. Awesome staff
Friends_and_family Family
10/10
Exceptional
08 Oct 2018
Bonnie

Just right

The rooms are clean and cool, the food is good, the pool is spotless, the staff is friendly. We have stayed a few times now and this never varies. We WILL stay again!
Partner
10/10
Exceptional
30 Sep 2018
Bonnie

Este hotel en Tuxtla

My husband and I live a couple
Of hours away. When we need a getaway, we gown to Tuxtla and stay at the Holiday Inn there. The rooms are clean and comfortable. The food is good. The pool is clean. The staff is friendly. There’s no downside!
Partner
10/10
Exceptional
04 Sep 2018
Jesus
Nice relaxing experience. Food was great, walking distance to restaurants.
10/10
Exceptional
13 Aug 2018
Verified traveler

A great weekend at a great location!

Holiday Inn Tuxtla is an excellent choice for location and service. Building 2 is newer and nicer than Building 1, but we have stayed at both and had an enjoyable trip. The restaurant has wonderful food including the fabulous breakfast buffet. There are many other restaurants within walking distance including the mall across the street. Taxi service is readily available for a trip to the airport or other locations.
Family
10/10
Exceptional
01 Jun 2018
Verified traveler
Nice hotel
8/10
Excellent
26 Apr 2018
Sandra

Oasis in the city centre

Hotel had the right location and the rooms are large and very clean. Service was very attentive and I am very sorry I did not get a chance to use the pool, but it looked amazing.
The only note I would like to make is that the floor is tile/marble which made it very noise when people went walking past your room. Also the room door had no isolation, so it sounded like people were almost inside your room. Some door isolation and a floor carpet/ runner would be welcomed.
10/10
Exceptional
19 Apr 2018
Verified traveler

Really lovely stay in Tuxtla

The hotel was lovely and clean- the pool area was very beautiful and I wished I had more time to sit and enjoy. There is a supermarket that is very close which is handy. Breakfast was okay- not the best I've had but serviceable (the coffee is very good!)
8/10
Excellent
07 Apr 2018
Verified traveler

Close to downtown and major attractions

Clean and well organized. Nice pool area. Friendly staff.
10/10
Exceptional
31 Jul 2026
Fausto
i
10/10
Exceptional
29 Jul 2026
hector ramon
Bien en términos generales no esperaba más del hotel digamos que cumplidor
10/10
Exceptional
29 Jul 2026
LUZ VIVIANA
Gran hotel
10/10
Exceptional
29 Jul 2026
Fredy
El lugar muy bonito y agradable. Lo recomiendo
10/10
Exceptional
21 Jul 2026
Jafet
Todo perfecto como siempre, mi hotel preferido en Tuxtla
Family_with_children
10/10
Exceptional
16 Jul 2026
gilda
La habitación amplia y limpia. Camas cómodas.
Friends_and_family Friends
10/10
Exceptional
14 Jul 2026
Juan
👍
4/10
Poor
06 Jul 2026
fabiola
Desayuno terrible… pagamos y solo nos dieron desayuno americano, lo cual no especifica al pagar la habitación y pagar por aparte a un precio muy elevado para lo que es…. aparte del pésimo trato
Business
10/10
Exceptional
03 Jul 2026
Juan
👍
10/10
Exceptional
30 Jun 2026
Juan
👍
Self
10/10
Exceptional
30 Jun 2026
Juan
👍
Self
10/10
Exceptional
15 Jun 2026
Juan
👍
10/10
Exceptional
12 Jun 2026
Juan
👍
Self
10/10
Exceptional
11 Jun 2026
Juan
👍
Self
4/10
Poor
09 Jun 2026
FATIMA
No me gustó mucho la propiedad..
Family_with_children
10/10
Exceptional
02 Jun 2026
ROMINA
Fue una estancia muy corta pero agradable, un ideal para viajar con niños pequeños ya que cuenta con alberca-chapoteadero y jueguitos. Cama muy cómoda, sin ruidos ni luz para tener un excelente descanso y cuenta con estacionamiento para facilitar tu entrada y salidas.
Family_with_children
10/10
Exceptional
11 May 2026
César
Buena estancia
10/10
Exceptional
08 May 2026
Baldomero
Habitación muy limpia y ordenada, buena atension del personal muy amable
Business
10/10
Exceptional
02 May 2026
Juan
👌
Friends
8/10
Excellent
26 Apr 2026
Haydeé
El hotel está en una zona bien comunicada.
10/10
Exceptional
16 Apr 2026
rosa isela
Habitación limpia, la atención es excelente
Partner
8/10
Excellent
14 Apr 2026
Mario Alberto
Todo muy bien a excepción de la cama que rechinaba como o vieja
Friends_and_family Family
8/10
Excellent
29 Mar 2026
ALEJANDRO
El aire acondicionado enfriaba mucho en cualquier forma que se pusiera, ventilación o calefacción. Siempre enfriaba hasta 18⁰C. Muy frío. Se reportó y nadie fue a repararlo
Partner
10/10
Exceptional
29 Mar 2026
Manuel
Muy buen lugar muy limpio
10/10
Exceptional
14 Mar 2026
Isela
Habitación limpia y la alberca excelente
Partner

Location & surroundings

Holiday Inn Tuxtla Gutierrez
Km1081 Blvd Belisario Domingue, Tuxtla Gutierrez, Mexico

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Holiday Inn Tuxtla Gutierrez

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