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Marriott Tuxtla Gutierrez Hotel

Chiapas · Mexico

Boulevard Dr. Belisario Dom¡nguez 1195. Col. Sta.View location

8.8/10Excellent1,002 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.6/108.6
Condition8.4/108.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Marriott Tuxtla Gutierrez Hotel

The Marriott Tuxtla Gutierrez Hotel offers a luxurious stay with convenient access to local attractions. Located 11. 1 miles from Canon del Sumidero National Park and 12. 1 miles from Chiapa de Corzo Plaza, the hotel is also near Marimba Park (1. 6 miles) and Cana Hueca Park (0.

2 miles). Guests can enjoy an outdoor pool, sauna, and fitness center, as well as complimentary Wi-Fi, concierge services, and gift shops. The hotel provides 210 guestrooms featuring plasma televisions, premium bedding, and private bathrooms. Dining options include two restaurants, room service, a bar/lounge, and a swim-up bar.

Cooked-to-order breakfasts are available for a fee. The hotel also offers a 24-hour business center, dry cleaning/laundry services, free valet parking, and event facilities.

Read more about this hotelShow less

With a stay at Marriott Tuxtla Gutierrez Hotel in Tuxtla Gutierrez, you'll be 11.2 mi (18 km) from Canon del Sumidero National Park and 11.5 mi (18.5 km) from Chiapa de Corzo Plaza.

This luxury hotel is 0.3 mi (0.6 km) from Cana Hueca Park and 0.6 mi (1 km) from Joyyo Mayu Park. Stay in one of 210 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Free in-room WiFi has a 3-device limit.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 379 to 399 for adults, and MXN 265 to 288 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Cana Hueca Park 0.6 km / 0.4 mi
Chiapas Convention Center 0.8 km / 0.5 mi
Joyyo Mayu Park 1.1 km / 0.7 mi
Plaza Crystal Shopping Mall 1.6 km / 1 mi
Plaza las Americas Shopping Mall 1.7 km / 1 mi
Galerias Bonampak 1.7 km / 1.1 mi
Bicentennial Park 2.1 km / 1.3 mi
Mirador Los Amorosos 2.7 km / 1.7 mi
Museo de la Marimba 2.9 km / 1.8 mi
Noquis Park 2.9 km / 1.8 mi
Marimba Park 2.9 km / 1.8 mi
Museum of the City of Tuxtla Gutiérrez 3.6 km / 2.2 mi
Tuxtla Guitierrez Central Square 3.6 km / 2.3 mi
Plaza Cívica 3.7 km / 2.3 mi
San Marcos Cathedral 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 210
  • Number of floors (main building): 5
  • Number of floors (annexe): 5
  • Single rooms: 68
  • Double rooms: 104
  • Junior suites: 8
  • Suites: 2
  • Executive rooms: 26
  • Accessible rooms: 2
  • hotel
  • American Express
Show 70 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Garden
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Swim-up bar
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungersExtra charge
  • Parasols
  • SaunaExtra charge
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • LGTBIQ friendly
  • Non-smoking establishment
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 30 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Radio
    • TV
    • Bathroom: 1
    • Housekeeping
    • Telephone in the bathroom
    • Cable TV
    • Desk
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 38 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable2 photos

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Sofa bed, 2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Radio
    • TV
    • Housekeeping
    • Cable TV
    • Extra beds on demand
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW TWO DOUBLE BEDSQUADRUPLE • CITY VIEW TWO DOUBLE BEDSQUA.2D-CV

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    QUADRUPLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Marriott Tuxtla Gutierrez Hotel

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Marriott Tuxtla Gutierrez Hotel

8.8
Excellent
1,002 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
pedro francisco beltran
Everything at this hotel was perfect—the cleanliness, the staff, the restaurants; everything was very clean and tidy.
10/10
Exceptional
29 Jul 2026
Patricia
Everything at this hotel was perfect—the cleanliness, the staff, the restaurants; everything was very clean and tidy.
8/10
Excellent
28 Jul 2026
Avelardo
Clean, remodel room. Chage the carpet. Better restaurant service.
10/10
Exceptional
10 Jul 2026
norma
Muy bueno
Family_with_children
10/10
Exceptional
10 Jul 2026
Joanna
Electric stair didn’t work, but everything else was good
8/10
Excellent
08 Jul 2026
victor
Price to high.
Friends
4/10
Poor
04 Jul 2026
FRANCISCO JAVIER
Mucho ruido en las noches, aire acondicionado no funcionando bien.
Family_with_children
10/10
Exceptional
02 Jul 2026
Abdiel
Todo bien.
Friends
2/10
Poor
28 Jun 2026
FRANCISCO JAVIER
Terrible el ruido de los vecinos en la noche. Se oía demasiado los restaurantes de a lado hasta 1 am. No resolvieron nada en el lobby y las ventanas no son antiruido.
Family_with_children
10/10
Exceptional
21 Jun 2026
Jose Angel
Todo estuvo muy bien …………::::::::::::::
Self
8/10
Excellent
25 May 2026
Susana
CLEAN ROOM:The only problem is that when the person does the cleaning, they don't check that the hair conditioner is empty, and when they clean the room they don't refill it, they don't change the towels, and the trash cans don't have liners.
SPA: The two people who attended to us were very professional, respectful, had a positive attitude, listened to our requests, and gave us massages according to how our bodies felt.
Family
10/10
Exceptional
14 May 2026
Juan Alberto
Todo excelente
Friends_and_family Friends
10/10
Exceptional
11 May 2026
Juan Alberto
El hotel está muy lindo, agradable, cercano a muchos restaurantes
Friends_and_family Friends
10/10
Exceptional
09 Apr 2026
FRANCISCO
The rooms were very clean
Partner
10/10
Exceptional
04 Apr 2026
Pablo
Great
10/10
Exceptional
29 Mar 2026
Oscar
Great breakfast buffet! Very clean and great staff
Family
10/10
Exceptional
24 Mar 2026
GAil
Cool building in a convenient walkable neighborhood.
Friends
8/10
Excellent
22 Mar 2026
Valeria
It's a good place to stay, relaxing and it has good view.
Partner
10/10
Exceptional
22 Mar 2026
Rodolfo
Súper
Self
10/10
Exceptional
08 Mar 2026
raul
Hotel is really big and I felt like I was at a 5 start resort. The breakfast buffet was amazing. They had endless choices.
Partner
2/10
Poor
05 Mar 2026
Neyde
The Hotel needs a brand new renovations
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Juan Manuel
Habitaciones cómodas y amplias
Partner
10/10
Exceptional
23 Jan 2026
Paul
La habitación fue excelente, el personal fue muy amable, en general la pasamos muy bien, gracias.
Friends_and_family Family
8/10
Excellent
22 Jan 2026
Lilia
El cuarto muy limpio,el desayuno era buffet muy caro y muy mala la comida el .esero nunca nos atendio
Leisure Family
8/10
Excellent
20 Jan 2026
Felipe de Jesús
El personal excepcional. Especialmente en restaurante.
Business
10/10
Exceptional
12 Jan 2026
Benjamin
Convenient location and great staff
10/10
Exceptional
04 Jan 2026
Omar
Great Hotel, very clean and excellent location. Great amenities, restaurants, and incredible staff. They recommended the best agency for Tours in Chiapas “Transportadora Turística Yumkax…Highly recommend A++
Business_and_leisure Family
10/10
Exceptional
04 Dec 2025
Hilary
Great service, great room, amazing breakfast, pool, building. Nice hot shower. Everytjing was good. Sometimes the lifts were not working but the stairs were fine. The pool is very cold w of the location/ architecture the sun never gets to it but if you don’t mind a cold seim it’s beautiful.
Partner
10/10
Exceptional
25 Nov 2025
romeo francisco
Personal con actitud y aptitud
Business
6/10
Pleasant
25 Nov 2025
David
The room feels dusty and humid, I
4/10
Poor
04 Nov 2025
JOSE J
Olia muy mal la habitacion donde nos hospedamos era la 4036 o algo asi.
Friends_and_family Family
8/10
Excellent
30 Oct 2025
Rocio
Wonderful service and staff. The hotel was clean and comfortable.
Leisure Family
10/10
Exceptional
29 Oct 2025
Donald
Clean and ice. Beautiful hotel
2/10
Poor
24 Oct 2025
LORENA
Do not pay at the property, they use a rally bad exchange rate
2/10
Poor
19 Oct 2025
Gerardo
There was no running hot water in the room during my stay and I did get any compensation for it.
Business
4/10
Poor
19 Oct 2025
Gerardo
There was no running hot water in the room during my stay and I did get any compensation for it.
Business
10/10
Exceptional
19 Oct 2025
Raul
Just to upgrade carpet
Leisure Partner
4/10
Poor
17 Oct 2025
David
No recomiendo reservar este hotel, yo lo reserve a través de hoteles.com y al hacer el check in me aplicaron un tipo de cambio muy abusivo, 20.7 pesos por dólar cuando la cotización en el momento estaba en 18.3. por otro lado el hotel está sobrevalorado, es viejo y las instalaciones están con mantenimiento regular. En las 11 noches que estuve jamás hubo agua caliente y los días es Tuxtla no son tan calurosos en octubre por lo que me tuve que bañar con agua fría. Además el Personal al hacer el check in poco amable y realmente no les importo mis quejas sobre el tipo de cambio. El desayuno si es variado pero calidad media.
Business
2/10
Poor
16 Oct 2025
Sven
No hot water!!! Terrible service
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Lourdes Irene

Excelente hotel

Todo excelente, me encanta el hotel, es precioso y los meseros y personal de limpieza muy muy amables
Partner
10/10
Exceptional
03 Oct 2025
David
Great experience overall. The views are great (pool & city)
2/10
Poor
30 Sep 2025
Juan Jose
Las habitaciones apestan horrible.
Un día no hicieron el aseo y además la chapa de la recámara no se podía abrir hasta que llamaron a un cerrajero.

Pésimo servicio de la gente de recepción.
Partner
10/10
Exceptional
28 Sep 2025
Ricardo
The hotel's location is great, offering easy access to many attractions. The room was very clean, which contributed to a comfortable stay. Ensuring your booking includes breakfast is a wise choice, given the good buffet. The staff members were friendly and always ready to assist with any needs. Overall, it was a pleasant experience.
Leisure Self
10/10
Exceptional
26 Sep 2025
Ricardo
Great hotel
10/10
Exceptional
08 Sep 2025
Marisela
The hotel felt very safe.Our room had a great view of the city. We especially enjoyed the 5th floor lounge/restraunt. Mary was very helpful and courteous when we had our breakfast. It was also convenient for us to get tea and snacks during the day. Our family of 3 also enjoyed massages at the spa. We look forward to returning to the hotel in the future.
Leisure Family
10/10
Exceptional
16 Aug 2025
Roxana del Carmen Flores
K
2/10
Poor
07 Aug 2025
Adelio Eleuterio
The hotel so older no working out the gym and the bar was empty so ugly
Está super bien y mejor el Hilton garden inn
Está nuevo todo es nuevo
Friends_and_family Family
2/10
Poor
05 Aug 2025
Cristina
Me cobraron doble hospedaje no se vale
Friends_and_family Family
2/10
Poor
05 Aug 2025
Cristina

Pésimo servicio afectando la economía de mi famili

Muy mal servicio al hacer doble cargo al pagar… dos días después de estar hospedada me vuelven a cobrar la misma cantidad llevo 2 semanas esperando me regresen mi dinero y el genrenete de Tuxtla pésimo para resolver este tema. Cómo no es su dinero le vale un comino.
Friends_and_family Family
8/10
Excellent
04 Aug 2025
Madais
Ok
10/10
Exceptional
29 Jul 2025
Brenden Robert
Excellent
8/10
Excellent
23 Jul 2025
Tom
The hotel is fine. The pool is a big plus. There are limited options for meals unless you have a car.
Leisure Family
10/10
Exceptional
20 Jul 2025
NOE
Good customer service, cleanliness and over all a great place to stayed.
10/10
Exceptional
16 Jun 2025
Anthony
Services
Partner
10/10
Exceptional
12 Jun 2025
Cynthia Verónica
Beautiful property! Hotel staff was very helpful and friendly. We had an amazing experience!
Leisure Partner
10/10
Exceptional
06 Jun 2025
Jose Luis
Todo súper limpio, y la alberca súper linda
8/10
Excellent
31 May 2025
JOSE J
Camas chicas
Friends_and_family Family
10/10
Exceptional
31 May 2025
Anthony
Everything
Business Self
10/10
Exceptional
27 May 2025
Mabel
Excelente service, all services available were amazing. Cleanliness impecable. You really feel at home.
Restaurant experience was wonderful, food excellent, the ambiance, the lights, the room espace, the music, the service, everything was fine. We enjoyed this hotel.
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
nicholas
Great value Great experience
10/10
Exceptional
19 Apr 2025
Jeffrey
Ample and clean polite staff 5 stars
2/10
Poor
08 Apr 2025
Jason Aaron
It was a nice area
10/10
Exceptional
03 Apr 2025
Asaf
Please tip housekeepers, they do an awesome job! This place is conveniently located near Parque de la marimba n other nearby attractions. Transportation is easy, although I would suggest Uber instead of taxis or any other public transportation. Five stars for this hotel. Rooms are a bit outdated but overall is a beautiful hotel, nice pool to kill the heat
Leisure Family_with_children
10/10
Exceptional
31 Mar 2025
Patricia
Great hotel
Business_and_leisure Family
10/10
Exceptional
10 Mar 2025
Alonzo
Muy excelente
10/10
Exceptional
07 Mar 2025
Sandra
Hermoso hotel, excelentes instalaciones, la única inconveniencia fue que el agua de la alberca estaba muy fría.
Excelente servicio, la comida del restaurante ciosa.delicicalefacción de la alberca no funcionaba
Leisure Family
8/10
Excellent
02 Mar 2025
Georgina
Beautiful hotel, nice rooms, excellent restaurant.
The pool looks great but it is not heated. It would have been good to know that in advance. I understand that heating the big pool is not efficient, maybe just one of the pools would have made our stay perfect.
Leisure Family
10/10
Exceptional
23 Feb 2025
F.
Great location, room clean and comfortable, great restaurants at a walkable distance.
8/10
Excellent
04 Feb 2025
Jose Guadalupe
It is a central place to stay. We enjoyed our stay.
Leisure Partner
8/10
Excellent
27 Dec 2024
Lucio

Bueno pero con ruido

Bien, lo único que sus habitaciones principales dan a la avenida y no logran silenciar, todo el ruido entra
Friends_and_family Family
10/10
Exceptional
20 Dec 2024
FRANCISCO
Excellent service!
Leisure Partner
10/10
Exceptional
16 Dec 2024
Alonzo
La visita de las plantas 🌱 son maravillosas 😍
10/10
Exceptional
08 Dec 2024
José
Un buen lugar para hospedarse
Business
10/10
Exceptional
08 Dec 2024
Salvador
Todo
Business_and_leisure Self
10/10
Exceptional
27 Nov 2024
FRANCISCO
The location is excellent and the city view so beautiful!
Leisure Partner
6/10
Pleasant
13 Nov 2024
PAUL
My room was not as I thought a Club level would be.
Business Partner
10/10
Exceptional
12 Nov 2024
Carlos

Good

Good
Business
8/10
Excellent
29 Oct 2024
Sergio
Good location, parking is very limited and tight. Staff is cooperative if requested.
Restaurant is good
Leisure Self
2/10
Poor
27 Oct 2024
Daniela Sofía

ROBO

Tuvimos un detalle en nuestra habitación nos robaron una pijama, y no nos dieron solución a nada
Friends_and_family Family
4/10
Poor
18 Sep 2024
Alan
Hotel was easy to see from the street, very difficult to find the entrance. Property is old, desperately need a renovation. Bath towels first used in the 90's. They popped for king sized pillows, but not pillow cases. Incredible. The room did come with 3 telephones, which no one uses anymore. The staff saved the day. Everyone was efficient and friendly. Everything was clean and functioned properly. We ate at the breakfast buffet twice and it was excellent. Again, personnel first class.
All this being said, we will try a different hotel next visit to Tuxtla.
Leisure Family
2/10
Poor
02 Sep 2024
Angela
The bathroom was full of mold even the rod that holds the shower curtain was black with mold. This is not something the housekeeping should have to deal with. Waters leaking between the walls of the bathtub. tiles with mold in the junctures. Towels were stained and frayed at the edges. Some had half of the edges.
Leisure Friends
10/10
Exceptional
22 Aug 2024
jesus gomez
Lo mejor de tuxtla gutierrez muy buen lugar excelente
Leisure Family
6/10
Pleasant
29 Jul 2024
Gonzalo Mendez
We have been staying at this hotel annually since 2007, back when it was the Camino Real. My husband and I even got married here in 2010. It was and is a beautiful hotel, one of the best in Tuxtla. That being said I am disappointed that on this last visit we noticed the property has really gone down hill. While the breakfast buffet is still one of the best I have ever had, almost everything else seems a bit run down: no towels at the pool, not even on request, not enough clean towels for our room every day, towels received were old and dingy, waterfall and water slide in the pool were not functioning, black marks all over the outside of the hotel, empty fountains in restaurant, broken and inadequate chairs around the pool, dirty windows, escalators not working, shower tile needs regrouting, etc. This is still a great hotel and I would still recommend, however it appears that it is not managed or kept to the same standards as well as it was when it was a Camino Real. I was disappointed with the way it looked and will consider other hotels for future visits.
Leisure Family_with_children
10/10
Exceptional
25 Jul 2024
Verified traveler

Go for their pool but not their breakfast

The top floor room was clean with a small combined shower & bath. The pool is relaxing. Supposedly there are pool towels available but none were available all afternoon. We asked 3 employees for pool towels and after a long time, they finally brought a single towel. The top floor breakfast was just barely satisfactory. The breakfast was boxed cereal, coffee, breads, steamed eggs, and other minor items. Other hotels have a much better breakfast.
Business Partner
10/10
Exceptional
10 Jul 2024
Gunnar
Beautiful hotel! Great food! Loved our stay!
Leisure
8/10
Excellent
08 Jul 2024
Vanessa
Very nice hotel, excellent breakfast buffet, very varied dinner options and room service in reasonable time, its a good option to stay in the center. I'm sorry for the noise in a nightclub from 1:00 am to 4:00 am
Leisure Family_with_children
10/10
Exceptional
03 Jul 2024
Jessica
Miguel de restaurante Condimento muy amable, atento y servicial.
Leisure Friends
8/10
Excellent
26 Jun 2024
Oscar
El hotel ya necesita mantenimiento en los cuartos
Business Self
6/10
Pleasant
01 Jun 2024
Daniela
It’s a nice but old place, I think it’s overrated.
Leisure Family
8/10
Excellent
19 May 2024
Verified traveler
La comida me hizo mal !!!
Self
10/10
Exceptional
07 May 2024
Netanel
Very Nice but old
Leisure Family
10/10
Exceptional
04 Mar 2024
Maggie
Easy check and check out process
10/10
Exceptional
18 Feb 2024
Alan K
Beautiful facility. Plane arrived early, so I went to the front desk to let them know we were here. Told them I didn't expect to be able to check in until 3, but Sophia at front desk found a room which was ready and checked us in 2 hours early. Very much appreciated after long overnight flight! Definitely will stay here again next time we're in the area.
Leisure Family
2/10
Poor
03 Feb 2024
Ana
We didn’t like the staff, they were not friendly at all. You pay to have a nice stay, but the staff made it really bad.
Leisure Partner
6/10
Pleasant
03 Jan 2024
Catalina
Bien ubicado pero: huele a drenaje el restaurante, no sirven elevadores ni escalera eléctrica y nuestro cuarto tenía fuga de agua la regadera, ojalá le den una buena restaurada, urge mantenimiento! El personal muy amable y la comida buena.
Leisure Partner
10/10
Exceptional
27 Dec 2023
Verified traveler
Very friendly and safe
Leisure Family
4/10
Poor
08 Dec 2023
JULIO
This is definitely a NOT 5-star hotel, perhaps a 2-star. The shower head have mold. Ripped towel and bed sheet dispensed. Amenities partially working or not at all. Marriott, what happened to the high standards?
10/10
Exceptional
28 Nov 2023
Jesse E

Good
10/10
Exceptional
28 Nov 2023
Chris
pool was great
Leisure Family
10/10
Exceptional
26 Nov 2023
Scott
The hotel is great
Business_and_leisure Self

Location & surroundings

Marriott Tuxtla Gutierrez Hotel
Boulevard Dr. Belisario Dom¡nguez 1195. Col. Sta., Tuxtla Gutierrez, Mexico

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Marriott Tuxtla Gutierrez Hotel

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