Name: Kaila Beach Hotel
Address: Göl Mah. Atatürk Cad., 37, Alanya / Antalya, 07400, TR

10/10

Exceptional

25 Apr 2026

Sena

It was incredible! We did the Turkish bath w a massage

Friends_and_family Family

2/10

Poor

05 Apr 2026

Rajanoor

Wifi was rubbish, i asked why its so slow i got told that due to high number of guests. Ive been to holidays that are far less developed than Turkey with better WiFi.

We repeatedly asked for indoor pool to be warmed up but everytime

Family_with_children

10/10

Exceptional

09 Nov 2025

samsul

⭐ Fantastic Last-Minute Stay at Kaila Beach Hotel

We booked last minute and couldn’t have been happier!

Staff:
Ewa at reception and Alejandro were incredible — friendly, helpful, and a real credit to the hotel. They made check-in effortless and went above and beyond to make us feel welcome.

Food & Drinks:
Delicious and varied buffet with great cocktails and mocktails.

Rooms & Facilities:
Spacious, spotless rooms with everything you need. The resort has multiple pools, a private beach, spa, gym, and great snacks for kids.

Location & Transport:
Shops and excursions right across the street, plus easy bus or taxi access to Alanya centre. About 2 hours from Antalya Airport — private transfer recommended.

Kaila Beach Hotel turned our trip around — we’ll definitely be back!

Leisure Family

10/10

Exceptional

11 Jul 2025

Rabija

Friendly staff, clean and great food

Leisure Family

10/10

Exceptional

10 Jun 2025

Hanifi Eray

Amazing

Leisure Family

10/10

Exceptional

03 Jun 2025

Serdar

Very nice, good price to value , very clean, happy with all incl service, nice gym, well equipped, very Kind personell

Self

10/10

Exceptional

05 Nov 2024

Meltem Sercan

....

Business_and_leisure Family

10/10

Exceptional

11 Oct 2024

Desislava

My first visit to Turkey and it was simply amazing. Very nice people work in this hotel. I liked the easy access to the beach and the area. I visited with my partner in October and it wasn't very crowded. Although in the summer there are probably more people, which is normal. The SPA is great and I recommend the hammam. There are 3 outdoor pools and 1 inside. My partner and I stayed only for 6 nights and we didn't have time to use them all, but we are definitely doing that next time. It's very easy to find excursions to different places. The food is very tasty and there is a big choice of all types of meals. There is even a diet section. There are also a few A la Carte restaurants with very good menu. The room is cleaned daily and staff clean all areas regularly. There are lifeguards everywhere. Bottled water available for everyone for free and even staff brings it to you without asking, especially on the beach. For me this is just the perfect place for an All inclusive holiday and it's not too expensive in my opinion.

Leisure Partner

6/10

Pleasant

01 Oct 2024

Erlinda

Staff was helpful. Clean sorroundings. Water sports just infront of the hotel.

Leisure Self

8/10

Excellent

03 Sep 2024

Hanifi Eray

It's a nice place for a vacation with clean pools and amazing food. The drinks were good as well, and the customer care service was excellent. The beds and pillows were comfortable, but the beach options were limited, and the sea was quite wavy.

Leisure Family

8/10

Excellent

25 Aug 2024

patricia

It was close to the shops and had a tunnel under the road to the beach didn't here any noise at the hotel at nighttime three pools to choice from with bars on all of them making it easy for you to get your drinks or snacks

Leisure Family

10/10

Exceptional

20 Jul 2024

ESAT

Kaila Beach Hotel is a fantastic hotel. At the same time thanks to Mehmet Karadeniz who FB manager and Sude and Kerim who are working in loby bar. Special thanks to Abdullah as well.

Leisure Family_with_children

8/10

Excellent

24 Jun 2024

Negin

Incredible stay! Highly recommended

Friends_and_family Family

8/10

Excellent

23 Jun 2024

GÖKHAN

Denizi iyi değildi,bulanık ve kirliydi,şemsiyeler sabit değildi sürekli bir görevli elinde çekiçle şemsiyelerin yerini değiştirmek zorundaydı ve hiç hoş bir uygulama değildi. Çarşaflarımız söylememize rağmen hiç değişmedi, yemekler çok güzeldi, genel temizlik çok iyiydi, genel olarak güzeldi ve tekrar gelinebilir

Leisure Family

6/10

Pleasant

23 Apr 2024

Panida

location is good
food is average
wifi connection is weak
beds are uncomfortable
no sufficient parking place
staff is polite and helpful

Business_and_leisure Family

4/10

Poor

15 Apr 2024

Zhaoxia

Noise room. Food limited, need to pay 3 euro for fresh orange juice in breakfast buffet. Cheap quality of food. Staff training needed in this hotel. English language training needed in this hotel.
Overall don't expect 5star. Customer paid 5 star price but on arrival it's 3 Star in this hotel in my options.

Leisure Family

2/10

Poor

09 Aug 2023

Samee

As soon as i walked into this hotel there was a lot of commotion between the staff and some customers, which told me that the staff must have a lot of attitude and when i was about to check into my room the staff was shouting at me and one of them even spat in my face and i was very cross about that, but that wasnt the only thing, when i checked into my room i went into the bathroom and there was human waste still in the toilet and as soon as i saw that i complained to the receptionist and they said just flush it. The facilities here r rubbish no personal space, food was trash and not much variety, worst of all they charged us extra for no apparent reason will definitely will not be recommending this hotel

Leisure Family

4/10

Poor

19 Oct 2022

James

As a group of 9 travelling together we always knew that there may be some kick back from staff, however, we tried to make everything as simple as possible - all ordering the same drink at every drinks order at the bar or planning ahead and notifying the staff if we planned to do certain activities. The bar staff complained about having to simply make drinks and always hounding us for tips because ‘there are so many of you’. We were in general made to feel as though we were an inconvenience to the bar staff, especially those around the pool.
The food was another issue entirely, whilst they always had a vast selection to choose from, very little was palatable and most made a vast majority of our group physically unwell and we opted to eat out wherever possible.
The pools and beach were pleasant and the slides good fun. The entertainment team, and especially ‘engine(apologies that is probably spelt incorrectly), were the most welcoming and helped us organise many evenings of entertainment.
Overall I would say the hotel looks great and there are a few elements that are but these are so heavily let down by staff with bad attitudes and poor quality food, would I go again? No.

Leisure Friends

10/10

Exceptional

10 Oct 2022

Milad

Good

Family

2/10

Poor

23 Jul 2022

Alaa

Not clean
Bad air condition
Aggressive staff

Leisure Family_with_children

2/10

Poor

29 Jun 2022

Abdul

We had 2 rooms for more than 10 days in this hotel. Very unfriendly staff. Waiters impolite and often fought with customers. The bed covering was a disgrace we had no choice but to go buy our own. For the first 7 days we had a safe with not charge on our return to the hotel from a short trip the receiptionist told us safe is 2 euros a day. I asked them why I was not charged the first time I stayed, I was accused of lying. I had to talk to the General Manager who was as unfriendly as the rest he was rude and said the same thing. Someone should teach these people manners and how to deal with customers. This is at best a 2 star I don't understand how it is claim to have 5 start rating.

Leisure Family_with_children

8/10

Excellent

16 Jun 2022

Adil

The all inclusive food needs improving. Not very tasty. Also the time slots given for eating needs extending too small of a window.

6/10

Pleasant

13 Aug 2020

Andrew

The hotel was very basic! Not a 5 start at all, the food was tasteless and boring. The staff were friendly and nice. I will 3 star at best

Leisure Family_with_children

10/10

Exceptional

17 Apr 2019

Verified traveler

KATYA Hotel is a great place for families and excellent value for money...very clean, spacious rooms with plenty of storage...the staff is very friendly and activities and entertainment are good...the kids pool with slides is great fun and there is easy access to the beach. If the outdoor pool is a bit cold for you, yoy can go to the indoor one to swim..the food is lovely, varied and healthy and you can have snacks by the beach...we all haf a great time at the hotel and i personally dont understand why some reviews are a bit negative.

Leisure Family

6/10

Pleasant

07 Sep 2017

naz

not a 5* hotel more 3/4*

after reading positive and negative reviews i still booked the hotel . went with a family of 8 ,arrived midnight reception staff are polite ,had issues with the room booking as we were booked in 3 rooms over 3 floors . as discussed needing interconnection rooms was told they are fully booked to come back tomorrow morning .
arrive to the room on the 6th floor to a horrible stench coming from the bathroom into the whole room (something wrong with the drainage ) which took a while to air out ,air conditioning is is poor does not let out cold air ,safe needs to be paid to use ,only 3 water bottles in fridge which surprised me as i had paid full all inclusive . rooms are 4* standard clean to a standard . had many issues in changing rooms in the end just stayed in the room given. they also only provide 1 card for each which i think isn't acceptable . food overall normal breakfast .eggs salad bar cereal drinks not a big variety ,lunch same a few varieties but not to a 5* standard ,dinner same if you come late will not get much food as they don't top up again ,one thing i noticed which worried me was the food left from the day before would be served at lunch eg-plain pasta recooked with sauce .only eid day they had a good selection of food .poolside beach is ok animation team is good ,you only get a few drinks in all inclusive not mocktails! and avoid not nice ,staff are pleasent just a shame management are not helpful when a complain arises .overrall average shops close by .

6/10

Pleasant

08 May 2016

Verified traveler

hote was OK

WiFi is very very bad
safety deposit box extra charge
food was ok

Partner

6/10

Pleasant

25 Apr 2016

Verified traveler

Good for a night

Foods were not good,next to the beach,a bit far to Alanya center you need to take a bus or have a car

10/10

Exceptional

03 Jul 2026

Jan

De ting der ikke fungerede blev ordnet .
Der manglede sprit i buffeten.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Safi Lafta Safi

Bra hotell good möt

6/10

Pleasant

19 Jun 2026

SUMAYAH JABBAR kADHIM

Rent rum utsikt mot stranden bra

10/10

Exceptional

18 Jun 2026

Ghazwan

Bästa hotelet och maten och trevliga personalen

Partner

10/10

Exceptional

12 Jun 2026

Espen

Personalet var meget imøtekommende.
Meget rent og fint.
Godt utvalg i mat og aktiviteter.

Business

8/10

Excellent

31 May 2026

Eva Anita

Veldig bra stort sett. Litt mye mas i spisesalen med rydding og orden! Personal og vask , veldig bra! Resepsjonen veldig bra. Hjelp ved innsjekking var utmerket! Beliggenheten er utmerket,bor like ved. Ville bare unne meg litt luksus med all inclusive

Self

10/10

Exceptional

21 May 2026

Joost

Mooi gelegen hotel met vele voorzieningen.
Vriendelijk personeel en altijd bereid om aan je wensen te voldoen.
Verzorgde kamers met comfortabel bed.
Buffet met grote keuze voor elk wat wils.

Partner

8/10

Excellent

01 May 2026

Zille Flor Abkjaer

Hotellet var over alt forventning. Værelset og hotellet generelt var meget rent og personalet sås gøre rent døgnet rundt på hele hotellet. Personalet var hjælpsomme og utroligt søde. Maden var god og vekslende, både med “almindeligt” buffet mad som alle kan lide, men også tyrkiske retter, som var sjove at prøve kræfter med. Alt i alt en 10/10 oplevelse.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Michael

This is a little gem. The staff is great, from reception all the way to rhe cleaners. The chef makes an excellent buffe and it is easy to eat tasty nice food while still very healthy! So much sallads and greens. It’s own beach, several pools, Spa/Haman, it’s all there. We will come back, we have stayed twice, but still want to visit again!

Partner

10/10

Exceptional

28 Oct 2025

Haci Omer

Ja

Leisure Friends

8/10

Excellent

23 Oct 2025

Claus Bjerskov

Fin spa og gode priser

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Satu

Internet ei toiminut parvekkeella.
Nicole ja Allasbaarin Omar ovat super mukavia ja kohteliaita

Friends_and_family Friends

8/10

Excellent

05 Oct 2025

Mette

.

Friends_and_family Family

8/10

Excellent

27 Sep 2025

Charlotte

Rengøring kunne godt være bedre på værelse, sød og venlig personale i restaurant . Super lækker mad og gode valg muligheder .

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Manfred

Super Hotel schöne Anlage liegt zentral an Alanya
Guter Service
Personal wie
Jasmin oder Hassan,
so sehr hilfsbereit freundlich und unterstützen dich, wenn du was benötigst!!!

Können wir als deutsches Pärchen nur empfehlen

Leisure Partner

10/10

Exceptional

22 Sep 2025

kalid

Det var en rigtig god oplevelse vi er rigtig glade for personalet de er søde og er altid klar på en god snak især Yunus som står for wellness og Hassan der hvergang han skulle samle vores glas eller tallerkener som drillede os med en god hensigt

Leisure Friends

10/10

Exceptional

13 Sep 2025

Claus

Havde en dejlig uge på hotellet, - søde mennesker som altid

Friends_and_family Family

2/10

Poor

28 Aug 2025

Alfred

For mange mennesker.

Der er alt for mange mennesker.

Partner

10/10

Exceptional

23 Aug 2025

Jørgen

Fin opplevelse

Etter vi fikk rommet ble det noen henvendelser til resepsjonen som raskt ble ryddet opp i og vi fikk svært god oppfølging av hotellmanager Nicol som har vært svært gjestfri og imøtekommende på alle måter under hele oppholdet.

Det er hyggelige ansatte hvor noen særskilte sørget for at man hadde en best mulig opplevelse og at man fikk hjelp til hva enn man trengte, stilte opp på kort varsel og fikk personlig oppfølging.

Alt i alt kan man si at vi hadde en god opplevelse av hotellet som kan anbefales. Igjen en stor creds til manager som virkelig gjorde en god innsats for oss besøkende.

Partner

4/10

Poor

15 Aug 2025

Mioara Magdalena

Ho aspettato molto prima di recensire questa struttura .
Permesso che acquisto sempre 5⭐️ innTurchia perché sappiamo che sono 3 del EU tuttavia alcuni aspetti mi hanno deluso . Siamo arrivati di notte 12:30 e avevano avvisato la struttura del nostro arivvo notturno prima tuttavia non abusano trovato in camera niente altro che acqua senza alcun spuntino . La camera a noi offerta il primo giorno era molto rumorosa perche al esterno del balcone c’erano 9 unità esterne del climatizzatore che spingevano verso il balcone un aria caldissima e ovviamente facevano un sacco di rumore .
Fortunatamente dopo un po’ di recessione qua e là è averli fatto notare con le foto le condizioni della camera ce lo hanno cambiato con un altra e amiamo trovato anche un cestino di frutta e del vino come scuse .
Aspetti pulizia
Le hall erano sempre splendenti e pulite direi ,ma la biancheria asciugami non di un bianco ottico come dovrebbe essere in una struttura 5stelle . L’aspetto della biancheria del letto pure lasciava desiderare non di una qualità adatta a 5🌟.
Aspetti cibo :Devo riconoscere che i dolci erano favolosi e c’era una ampia scelta che variava dai dolci tradizionali turchi come baklava a torte con diverse daciture tutte buonissime.
Il cibo in sé invece oltre a un giorno con agnello e uno con una fettina di manzo che erano buone ma porzioni te dallo staff gli altri giorni tutto pollo e tacchino e abbiamo notato un reciclare il cibo e ritrasformarlo con varie salse in altro . da migliora

Partner

10/10

Exceptional

30 Jul 2025

Hülya

Harika

Herşey harikaydı odamiz, yemekler beach,personel çok güzel bir tatil geçirdik.Herkese teşekkürler

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Mesut

Super nice Hotel i Alanya

Dejlig lyst og nyt hotel, med gode pool områder ognemt at komme på stranden. Jeg var meget postiv overrasket over standarden er maden, som er virkelig høj. Lækre tyrkiske og internationale retter, stor salat bar, masser af frugt og dejligt kagebord. Virkelig en god oplevelse.

Søde tjenere og gode folk i receptionen.

Friends_and_family Friends

10/10

Exceptional

24 Jul 2025

Ahmed

Alt var perfekt

Leisure Partner

10/10

Exceptional

22 Jun 2025

Tomas

Q

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Maravge

.

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

Michael

Best bang for the buck in Alanya

Amazing staff, hotell and location is great. This cannot go wrong, I would recommend everyone to go here!!! Food is fresh and healty, nice drinks, service & perfect acces to the beach with continued all in clusive services on the beach as well!! Will return to this place.

Partner

10/10

Exceptional

17 Apr 2025

Mette

Rigtig god service

Utroligt venligt og imødekommende personale

Friends_and_family Family

10/10

Exceptional

07 Nov 2024

Sylvie

L’architecture moderne de l’hôtel est magnifique. L’hôtel est tellement vaste, agréable, on ne s’y sent pas oppressé. La cuisine était variée, bonne et généreuse, partout des boissons, pâtisseries, et spécialités locales. Le personnel sympathique, la plage juste à côté. J’étais juste déçue par le SPA: prestation non conforme aux descriptions, temps massage raccourci, produits bas gamme, Hammam froid, sans vapeur…
Sinon le reste était super

Friends_and_family Friends

10/10

Exceptional

22 Oct 2024

Klaudia Maria

Perfect stay. Hotel in the city at the beach, many different areas there of finding peace, fun, nice food spots in the itime between the main meals, private hotel beach access , great sea with warm water. Very friendly and patient staff speaking: German ( big big thanks to Susanne, taking care of every wish you have), and another languages. Really super food; big variety of starters, main courses in buffet form, fresh and very delicious, The best food we had in hotels. Rooms and hotel very clean. Many guests- families, all generations, nobody disturbing or making noise, friendly and respectful Nice shops around the hotel, city centre easily reached by bus. We want to come back next year for sure, We could relax a lot. A big recommendation for Kaila Beach Hotel!!!

Leisure Partner

10/10

Exceptional

26 Aug 2024

Ramazan

Super nette mit Arbeiter an der Rezeption wurde uns gut weiter geholfen. Kann ich weiter empfehlen

10/10

Exceptional

25 Aug 2024

Remzi

Alle waren sehr gut. Kann ich nicht schlecht reden. Ich empfehle weiter.

Leisure Partner

6/10

Pleasant

05 Aug 2024

Aya Habib

Kaila Beach Hotel er et virkeligt smukt hotel med gode faciliteter. Værelserne var store og flot indrettet. Maden var god og varieret fra dag til dag.

Vi var dog uheldige med aircondition på vores værelse, da denne ikke virkede. Vi gjorde personalet opmærksom på dette fra 1.dag, dog ude stor hjælp. Der kom en teknikker og kiggede på den, men gik igen, uden at fixe noget.
Vi fik i stedet en blæser, hvilket ikke var helt optimalt, da værelset var stort og blæseren derfor ikke kunne køle hele værelset ned.

Vi har henvendt os flere gange til receptionen vdr. dette problem, men der blev aldrig gjort noget ved det.

Vi mener også at det er et problem, at størstedelen af personalet slet ikke forstår eller taler engelsk, hvilket gør det meget svært og kompliceret at kommunikere.

På 3.dag, havde vi booket massage og tyrkisk hamam. Vi havde aftalt med spa personalet, at vi ønskede ydelserne i private omgivelser, eftersom vi ikke ønsker at gå letpåklædt foran andre mennesker, udover de kvinder som skulle udføre massage på os. Da vi ankom til spaen på det aftalte tidspunkt kunne vores ønsker ikke imødekommes og vi fik af vide, at vi skulle komme tilbage på et senere tidspunkt, hvilket ikke passede med vores tidsplan. Vi bedte derfor om at få vores penge refunderet.

En mandlig ansat snærede herefter af os og kommenterede, at dette altså ikke er et “islamisk hotel”, hvilket vi finder meget stødende og upassende. Blufærdighed behøver ikke have tilknytning til religion.

Leisure Partner

8/10

Excellent

23 Jul 2024

Jesper Engh

Når vi kom til hotellet fikk vi et rom med dårlig aircondition. Dette ble tatt takt i og vi fikk et nytt rom. Maten var variert og god. Perslnalet var hyggelig.

Leisure Family

6/10

Pleasant

21 Jul 2024

Leif Dimitri

Huone oli homeinen kattoa myöden

Leisure

8/10

Excellent

18 Jul 2024

Peter

.

Leisure Family

10/10

Exceptional

16 Jul 2024

anas Ahmed

It was a great hotel and a nice place to be

Leisure Family

10/10

Exceptional

15 Jul 2024

Issa

Everything was perfact

Leisure Family

10/10

Exceptional

15 Jul 2024

Ahmed Idris

Et dejligt perfekt opholde sted med masse mulighed,

Leisure Family

10/10

Exceptional

14 Jul 2024

Rana Issa El

Everything was perfect!

Leisure Family

10/10

Exceptional

24 Jun 2024

Nevriye

Nettes hilfsbereites Personal. Schöne Atmosphäre. Jeden Tag verschiedenes und leckeres Essen (morgens, mittags, abends). Jeden Abend gab es Mini Disco für die Kinder und täglich wechselnde Shows. Es gibt 3 verschiedene Pools und an jedem Pool eine Bar. Bei 2 davon gibt es auch was zum snacken (zb. Pommes, Pizza, Hamburger, etc.). Wir waren 9 Tage da und es gab nichts wo wir meckern konnten. Alles in allem sehr gutes Hotel neben dem Meer. Zum Strand kann ich leider nicht viel sagen, da wir mit unserem Baby nur am Pool waren. Gute Einkaufsmöglichkeiten in der Nähe. Ich würde dieses Hotel auf jeden Fall weiter empfehlen. Wie waren sehr zufrieden :)

Leisure Family_with_children

10/10

Exceptional

23 Jun 2024

Manfred

Sehr nettes personal
Alles top

Leisure Partner

6/10

Pleasant

18 Jun 2024

Anne

Okay, men ikke mere end det

Meget flotte omgivelser på hotellet. Maden var virkelig middelmådig, det samme var servicen og rengøringen var under al kritik. Det burde være et 3 eller 4 stjernet hotel, Maximus. Det har ikke fortjent at kalde sig 5 stjernet

Friends_and_family Family

10/10

Exceptional

18 Jun 2024

Aja

Venligt personale, god service og børnevenligt hotel

Leisure Family

10/10

Exceptional

10 Jun 2024

Ryan

Jag och min fru var i Alanya 1 vecka. Vår resa var helt fantastiskt. En perfekt kombination mellan vistelse i hotellet och även utanför när vi utforskade staden för första gången.

I hotellet finns allt du kan förvänta dig från ett hotell och mycket mer. Allt från Turkisk hammam till fina fräscha pooler. De sista dagarna i vår vistelse ville vi inte ens lämna hotellet.

Maten var fantastiskt. Otroligt mycket mat att välja på och dessutom flera nya rätter varje dag. Stort utbud på efterrätter och 2 snackbars där man kan beställa snabbmat mellan måltider.

Servicen i hotellet var jättebra. All personal var trevliga och mötte oss alltid med ett stort leende. Enkelt att kommunicera med all personal.

Rummet vi hade var perfekt med fin utsikt över det turkosa blå havet utanför. Vill man ta sig ett dopp så har hotellet en privat strand som man kan nyttja utan extra kostnad.

Inredningen och dekorationen var stilren och modern. Lounge-känsla och avslappnade 5-stjärnig atmosfär över hela hotellet. Rent, fräscht och ljust.

Hotellet är både barnvänligt och perfekt för vuxna. Mycket fin underhållning på kvällarna.

Vi kan starkt rekommendera detta hotell för alla.

Business_and_leisure Partner

8/10

Excellent

01 Jun 2024

Sven

Schönes Hotel gutes und nettes Personal weiter zu empfehlen nur Animation könnte es etwas mehr für Kinder an bieten

Leisure Family

10/10

Exceptional

14 May 2024

Gert

Godt

Leisure Family

8/10

Excellent

20 Apr 2024

Hamza

GODT

Self

10/10

Exceptional

03 Nov 2023

Özgür

Otelde herşey elinizin altında olduğu için aşıri rahat oluyorsunuz temizlik personeli Güler yüzlü hergun uğrayıp odaya bakılıyor yemekler mükemmel sahile yakın olması büyük artı biz bayıldık☺️

Partner