Name: Ibis Lagos Ikeja
Address: 23 Toyin Street Ikeja, Lagos, 0, NG

8/10

Excellent

01 Aug 2026

JOSEPHINE

The amenities provided was ok.

10/10

Exceptional

17 Jul 2026

Bankole

The staff were truly outstanding — warm, attentive, and always ready to help, which made my stay very pleasant. However, the rooms are showing their age and would benefit from renovation to match the excellent service provided.

Self

4/10

Poor

13 Jul 2026

Chinemerem

The property is now old and not maintained. Only one lift was working. The hotel is over priced and there is need for a complete overall of everything in the hotel

Partner

4/10

Poor

10 Jul 2026

Adeola

I can't believe it's an Ibis hotel. It was too low quality. Air quality very bad, mold bathroom, looked very old

10/10

Exceptional

05 Jul 2026

Modebayo

Property needs to be updated.Their stuffs look outdated.

Self

2/10

Poor

28 Jun 2026

Linda

The roof in the bedroom and communal areas constantly leaking water. Water pressure low in allocated room, had to shower with water drops from the shower head. Unable to fix the lower pressure water, and was told to move to another room at 11pm, or wait till the morning without the option to have a shower for the night.

The staff in the restaurant by the name Ariana was rude and untrained. When placing a food order, she did not consider the dietary requirements of the customer and stated, what ever the chef makes is what the customer will eat. This terrible statement was politely corrected by the customer and Ariana was informed of the importance of customer allergies and dietary concerns.

This hotel is not conducive and serious health and safety risk for any customer who stays at this location. I would not recommend this location for international travellers as it does not meet international health and safety standards.

Staff members require professional etiquette training to adequately serve customers.

6/10

Pleasant

22 Jun 2026

Olubunmi

Polite and friendly staffs. The bathroom needs renovation.

Self

10/10

Exceptional

19 Jun 2026

Wilson

Great stay and professional staff

6/10

Pleasant

09 Jun 2026

Jasmine

The location is convenient if you’re looking for somewhere close to the airports. The staff I encountered were polite and friendly. However, the property is old and needs a lot of work. The rooms are moist and moldy smelling. The showers are raggedy and dirty. The rooms give 1990s motel vibes. The public areas are decent but the rooms need a complete overhaul especially for the price.

Self

2/10

Poor

05 Jun 2026

Kadri

The air conditioner is not working fine,I made several complaints of no results, the room price is high compared to second hotel that I stayed at same area where amenities is top notch,the beds,room spacious anyone i recommend DE REMBRANDT HOTEL at ikeja far better than IBIS hotel

Self

10/10

Exceptional

25 May 2026

Tunmininu

Nice property

8/10

Excellent

10 May 2026

Chinyere

The staff are amazing. Every single one of them. They are so helpful and always smiling. Best hotel staff I've encountered. Even at night, my hotel room was changed when the air con stopped working. The only cons are, the smart TV could not connect to the internet but I barely used it and the shower needs to be updated and taken better care of.

Self

8/10

Excellent

05 May 2026

Adedapo

Frequent power fluctuations (Nigerian factor).
No airport shuttle as advertised.

Self

10/10

Exceptional

27 Apr 2026

Emenike

Manageable

8/10

Excellent

22 Apr 2026

Michael

In my room - 512, part of the skirting board was loose and coming off which can cause injury. In the bathroom, the shower screen couldn't keep in all the water from the shower cos the shower door won't close properly causing some of the water to stand on the floor. These becomes a slip hazard.

Staff were very courteous throughout my 5 nights stay. The food was well prepared and tasty, although more can be done about the variety of drinks at the restaurant.

Self

8/10

Excellent

22 Apr 2026

Oluseyi

Clean room and courteous staff

Partner

10/10

Exceptional

16 Apr 2026

Ayobami

The general environment is good but can be improved upon but whatever is missing is adequately compensated by the quality of the dtaff

Self

8/10

Excellent

14 Apr 2026

Andrew

Not a bad hotel. Though there was no hot water for a shower & not enough towels provided in the bathroom. I would probably stay again as there weren’t any real deal breakers for me.

Self

8/10

Excellent

06 Apr 2026

Geoffrey

Yes

6/10

Pleasant

05 Apr 2026

OBINNA

Okay

Self

10/10

Exceptional

31 Mar 2026

Adedapo

Excellent value for money, great staff.
Airport shuttle was a farce. Should be taken off the list lf available services.

Self

10/10

Exceptional

26 Mar 2026

OLANIKE

It’s a nice place

10/10

Exceptional

06 Mar 2026

Saeed

The room is not bad

10/10

Exceptional

24 Feb 2026

Chong

nice

Self

8/10

Excellent

17 Feb 2026

Brigitte

Room was clean. Comfortable. Friendly staff. Breakfast/dinner buffet was good. This was our second stay and we’d book it again.

6/10

Pleasant

14 Feb 2026

Olayinka

There was no towels, no cups, water was basically empty. The weight was limited to 14kg. The area has potential if there was someone looking after it. But there was nobody. Had a medium work out.and i had to leave because was basically hot and had no towel to dry myself

Business_and_leisure Self

4/10

Poor

28 Jan 2026

Busola

Room - no towels on arrival. We had to request 3 times and the they eventually provided them. Also, the floorboards were uneven, so created a safety hazard. Further, there was a leak in the bathroom sink, so water tricked into the bedroom.

Catering - everyday they had run out of filter coffee and so we had to request for coffee sachets, often multiple times, before being provided. It was as if they were being rationed.

Room service - I did not order it but I noted the used, dirty plates were left in the stairway for days They were not collected after 2 days A health hazard.

8/10

Excellent

19 Jan 2026

Wellington

Room was clean. Good and polite staffs.There were shops nearby. I did not go to the pool.

Leisure Self

8/10

Excellent

23 Dec 2025

Abiodun

Did not use the Gym. Found shops nearby

Self

4/10

Poor

17 Dec 2025

Christian

Hotel is outdated and need some upgarde. Customer service was really bad. The only good thing was the breakfast buffet

Leisure Self

6/10

Pleasant

06 Dec 2025

N alex

The room is too small for the money, electricity outlet is not close to the bed. I'll not encourage the place to anyone I know

Leisure Self

8/10

Excellent

06 Dec 2025

Teslim

Staff are always ready to help.

Leisure

2/10

Poor

28 Nov 2025

Mazahir

Really bad

Business Self

6/10

Pleasant

28 Nov 2025

Joseph

Room too tight for the price. Bed so small and the pillows obviously needs replaced. Nice food. Good staff though.

4/10

Poor

28 Nov 2025

Wayne

What didn't go well is that I was promised a shuttle to and from the airport, and it didn't happen!
Not only did it not happen, the hotel didn't't answer their phone when I arrived, so I was abandoned, late at night, at the international terminal in Lagos, NG. 😩
Two hours later I found a way to the hotel (for 30,000 NGN). And, because the hotel shuttle runs only on a schedule, not continuously or as needed, I paid another 20,000 NGN to get to the domestic terminal in the morning.
This was a very bad, highly stressful and completely unacceptable, experience. 😔

Business

6/10

Pleasant

24 Nov 2025

OLUWATOYIN

Good staff

Leisure Self

6/10

Pleasant

16 Nov 2025

Trevor

Room is as expected for the price. Reception at check-in not at all welcoming. Breakfast is OK if you like Nigerian food, a huge disappointment if you don't.

Overall, it's OK for a one night stay near the airport, but any longer than that? Nope.

10/10

Exceptional

03 Nov 2025

Ayodele

Good location for easy access to nearby attractions

Leisure Self

8/10

Excellent

28 Oct 2025

Obinna Chima

Did not use the gym . But had a look inside. It's ok.

Leisure Self

6/10

Pleasant

10 Oct 2025

Babalola

The staff are very friendly, but the hotel is not property

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Kayode

Good stay

Leisure Family

6/10

Pleasant

15 Sep 2025

Uwem

Average service.

Only one towel in the bathroom. Terrible for $70 per night room. One bottle of water.

Business

2/10

Poor

15 Sep 2025

Adefemi

Outright disappointment

For that price I expected more, the room is very old with worn out pillows and bed and bed linen, the bathroom is stained and the bedsheet smells that it wasn’t properly dry. For £67 I expected a lot more.

Friends_and_family Family

8/10

Excellent

11 Sep 2025

Derek

Convenient place for the airport.

I've stayed here several occasions usually when I arrive in Lagos and need an early flight the next morning and again the night before I leave for home.
The staff are friendly and helpful.
It's a basic hotel and comfortable. You get what you pay for.
There seems to be plenty of choice for breakfast.
I'd continue to stay there when I visit Nigeria.

Self

4/10

Poor

14 Jul 2025

TK Potencia

Property needs serious remodeling and renovation. Entrance or reception area looks okay until you enter your room. Felt like i was in prison. Small room, no window, poorly lit, needs deep deep deep cleaning and complete change of fittings

Leisure Self

10/10

Exceptional

25 May 2025

Nonyelim

Amazing Stay, Excellent Service, Tremendous Value!

The shuttle service from the airport was a very classy convenient touch. They were prompt and very easy!

The hotel was very clean, excellent WiFi and great amenities. The breakfast was great and so was the food in general.

Overall, it was a great lodging experience! Amazing value for money, and outstanding service!

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

David

Lovely environment

Friends_and_family Family

6/10

Pleasant

27 Feb 2025

Célio

Average

Business

4/10

Poor

13 Feb 2025

Oby

Lagos \"Airport\" Hotel

Needs a good clean
Needed somewhere to stay overnight as had a very early morning flight, only reason this hotel was booked.

Thought it was best to the airport than it actually is but still made my hight on time.

Self

2/10

Poor

05 Feb 2025

Cynthia

Expedia sold a premium room that did not exist. I want my money back and I am making a full complaint

2/10

Poor

04 Jan 2025

Chibundu

This hotel is an absolute fraud. Booked because of airport pick up but couldn’t reach them via phone or email and no one contacted me. I was given a work out dirty towel. The facility is all round dirty. Stay away from this hotel if you can. Not worth the price at all!

Leisure Self

6/10

Pleasant

17 Dec 2024

Ruth

Poor lighting in hallway. Dingy towels but staff was friendly.

10/10

Exceptional

09 Dec 2024

Ajibola

Enjoyed my stay

Staff friendly and efficient

Self

6/10

Pleasant

07 Dec 2024

Verified traveler

The hotel was okay. Food was great and the staff were professional.

Business

8/10

Excellent

30 Nov 2024

Bulhameen

Its has a good security system.

Business_and_leisure Family

8/10

Excellent

27 Nov 2024

Craig

I enjoy the Ibis at Ikeja a lot. The staff is good and helpful. The only downsides are lack of towels and sometimes other bathroom amenities, also could use more potable water. Sometimes the breakfast line could be msintained better.

Business_and_leisure Self

10/10

Exceptional

21 Nov 2024

Craig

Check-in was quick and easy, and the staff was very accomodating.

Business_and_leisure Friends

8/10

Excellent

20 Nov 2024

Vincent

Its not bad...but they can do better.

Business_and_leisure Family

6/10

Pleasant

16 Nov 2024

Omolara

We stayed here earlier and had the king bedroom. This time around, it was only double room available and no other choice than to book what is available. I would have preferred the king's bedroom as they are more spacious and appears to be better maintained. Overall, the bathroom needs lot of updating as there are noticeble rust on the metals on bath door. We also experienced flooding in the bathroom, after complaining it was attended to promplty. The towels are aweful, they need changing. The location and security of this hotel is one of my biggest attraction. Staff generally are polite and helpful.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Shaun

Clean and close to everything /centralized location

Business_and_leisure Self

8/10

Excellent

19 Sep 2024

Sunil

its safe

8/10

Excellent

08 Aug 2024

Michael

A decent basic hotel

The standard/quality of this Ibis hotel is below my experience in Europe. Overall. it does what it says on the tin - a decent place to sleep and wake up, that offers decent meals, and facilities including swimming pool and gym. The intercom in my room never worked for a second, and only one lift worked with my key. The staff were friendly and there were a very helpful few

Self

2/10

Poor

05 Aug 2024

Verified traveler

Needs urgent upgrade. Facility is outdated..

Business

8/10

Excellent

01 Aug 2024

Prosper

Rooms are smaller than envisaged

Business Self

10/10

Exceptional

30 Jul 2024

LET'S GO TRAVEL

BAD WATER ROOM NEED RENOVATION

Leisure Partner

10/10

Exceptional

10 Jul 2024

Ajibola

Good environment and great staffing

8/10

Excellent

10 Jul 2024

Ajibola

Great customer services, good food, and love location

Leisure Self

6/10

Pleasant

30 Jun 2024

Antonia

I like the property by it can use some upgrading in the room where I stayed. There were stains on the walls and the bathroom caulking and tiles needs immediate attention. The complimentary breakfast can be adjusted. Every day, it was the same breakfast. The staff was accommodating.

Self

10/10

Exceptional

28 Jun 2024

Kenny

Great

2/10

Poor

24 Jun 2024

Mubarak

Check in was bad, many un necessary questions like who book for you? Why dudnt you book directly with us bla bla....No hot water in my room, and theres noise of vibration.

Business Self

10/10

Exceptional

10 Jun 2024

PHILLIP A

Friendly and Helpful

Friendly and helpful front desk staff.

Self

8/10

Excellent

13 May 2024

OLADIMEJI

Quiet just what was needed

6/10

Pleasant

03 May 2024

Marquieta

Just okay

This hotel has a great buffet. The rooms are too small. The bathroom looked dingy/old. Service is good.

Partner

6/10

Pleasant

02 May 2024

Omolara

I love the fact they accept international credit card which is not a common thing in this environment and it does makes things easier. Overall, the facility needs lots of improvements especially on the bathrooms. The chef is awesome. Delivious meals but quite expensive.

Leisure Partner

10/10

Exceptional

12 Apr 2024

JOHNSON A O

The rooms are smaller than similar standard rooms.

Leisure Family

2/10

Poor

17 Mar 2024

Fabian

Horrible experience

This is the worst hotel experience I’ve ever had. Online pictures are deceptive; my room was flooded with water from the bathroom. The staff careless about my situation. I’ll not recommend this hotel.

8/10

Excellent

07 Mar 2024

Blake

I did not see much because it was dark when I got there and I only stayed one night. Hotel is nice but I prefer the hotel ibis at the airport.

2/10

Poor

04 Mar 2024

Kagiso

Close the hotel

The only reason I give it 1 star is because there is no Zero or negative star.
It starts with poor communication to guests, then poor service.Its as if the staff dont want to be there. Breakfast is always at its lowest, with no variety.

Business

8/10

Excellent

25 Feb 2024

SYLVANUS

Good meal and exciting staff

Business Self

10/10

Exceptional

12 Feb 2024

Kamar

The phone in the room was dirty and not working. There's no trash bin inside the room.

Business_and_leisure Self

2/10

Poor

09 Feb 2024

Maxwell Owusu

just poor

Business Self

8/10

Excellent

28 Jan 2024

Verified traveler

Ibis Hotel is worth every dollar

The staff , food , drinks , ambience , security and service were amazing .

Self

6/10

Pleasant

14 Jan 2024

Adewale

I stayed at the Hotel Ibis Ikeja for 7 days visiting family. On the plus side, the staff were generally helpful and friendly, and overall the hotel was clean. However, the fabric of the building was shabby and the facilities need updating. The towels were the most threadbare I have ever used, and the gym, while operational, was not well maintained. I know this is marketed as a budget hotel, but I have stayed at other Ibis hotels in the UK and elsewhere that are of a better standard.

Leisure Self

6/10

Pleasant

16 Dec 2023

John

Ibis is a value for money no thrills accommodation. The bed is comfortable and the shower is good with strong water flow. I would prefer a new towel though as the towel I got seemed like should be used to wash the floor with it is so thin and worn.
The gym is adequate for both weight and cardio training.
Bfast is ok but cheese is a no show. It is busy in the mornings so best to go early and avoid the queue.

Business

8/10

Excellent

03 Dec 2023

Victoria

The staff and customer service were excellent. The rate was good value for money. I recommend Ibis!

Leisure Self

8/10

Excellent

12 Nov 2023

Suleman

Ibis repeat

I gave 3 stars but there a lot to unpack here. I e stayed here twice now, I recognize it’s hard to run a hotel and I see they had some upgrade from previous years but the whole look inside could better. The employees are super nice and respectful. I like that the restaurant is opened 24/7 and the free breast fast is as always a nice. The Airport shuttle pick was excellent

Self

10/10

Exceptional

23 Oct 2023

Patience

Excellent

Business

2/10

Poor

24 Sep 2023

Pierre

Worst hotel stay ever

Full of mould. Couldn’t breathe: checked out after the first night only because we checked in at 1am and couldn’t go anywhere else.

Business

8/10

Excellent

27 Jul 2023

John

Good location, good staff and services offered throughout my stay.

Business_and_leisure Self

6/10

Pleasant

16 Jul 2023

taiwo

On refrigerator

Business_and_leisure Self

6/10

Pleasant

07 Jul 2023

Chris

Value for money with improvements required

Check in was good. Staff was courteous and easily located my detail since i booked online. Bathroom was in a bad state of repairs with sealants gone grey and requiring changing

Friends_and_family Family

10/10

Exceptional

24 Apr 2023

Michael

Nice and clean place

Business Self

10/10

Exceptional

29 Mar 2023

Ameyaw

i was impressed with the hotel. nice location too

Leisure Self

2/10

Poor

27 Jan 2023

Palthi

I don't have good memories of my stay in this hotel. The rooms are not very clean, the building not very well maintained. But the worst thing is the staff at the reception desk and at the restaurant who don't have the attitude that their function requires. Terrible

6/10

Pleasant

16 Jan 2023

Verified traveler

It was ok

Self

6/10

Pleasant

03 Jan 2023

Ifeanyi

Excellent Customer Service and the hotel is clean

Business_and_leisure Family_with_children