Name: Il Borro - Relais and Châteaux
Address: Localita Borro, 1, San Giustino Valdarno, 52024, IT

10/10

Exceptional

01 Jul 2026

Nichole

Wonderful place to stay for part of our honeymoon! The staff were wonderful and so helpful. There is so much to do within the village and the food was amazing. We will be back!

Partner

6/10

Pleasant

10 Apr 2026

karen

Beautiful property room facilities need upkeep
Many malfunctions

Partner

10/10

Exceptional

02 Apr 2026

Miguel A

Best hospitality!!! Amazing property and activities! Loved our stay :)

10/10

Exceptional

24 Oct 2025

Ian

A one of a kind, unique property amazing cuisine, and the tour we took of the wine cellar was the best I have ever experienced thanks to the helpfulness and knowledge of our guide Sophia

Leisure Partner

10/10

Exceptional

17 Oct 2025

Kelly

Five stars in every aspect. Extremely attentive and pleasant staff. Each section has its own dedicated reception/concierge. Our suite is large and stunning, yet not overstated. The grounds are perfection.

Leisure Friends

10/10

Exceptional

03 Oct 2025

Lisa

Charming property. Excellent staff and food options. Would recommend booking activities early and try a little of everything. Would also recommend trying each of the three restaurants and a variety of their wines.

Leisure Family

10/10

Exceptional

25 Aug 2025

David

I am a frequent international traveler and our II Borro experience was among the best. The Concierge staff was amazing! And a key to our great stay. Will recommend without reservation.

Leisure Partner

4/10

Poor

09 Aug 2025

Verified traveler

Completely Unacceptable for a “5-Star Resort”

When paying a premium price at a luxury, 5-star resort, you have certain expectations and standards to uphold. My room was infested with gnats and ants — not just a few, enough to make it feel like I was camping, not staying at an upscale resort. To make matters worse, the entire room reeked of sewage and feces. The smell was overwhelming and completely unacceptable for any hotel, let alone one that advertises itself as high-end.

No amount of amenities or pretty scenery can make up for the fact that the basic standards of cleanliness and comfort were completely ignored. I brought these issues to the staff’s attention, but the response was underwhelming at best. I was greatly disappointed.

Partner

10/10

Exceptional

05 Aug 2025

cory

The views were spectacular along with the food

Business_and_leisure Partner

8/10

Excellent

02 Aug 2025

Verified traveler

Beautiful estate!

The estate is absolutely stunning. It was clean, gorgeous, and super comfortable. I was very pleased with the aesthetic and amenities. I found the food underwhelming which was disappointing based on the intention and care the place puts on having fresh, farm to table food.

Self

10/10

Exceptional

14 Jul 2025

Colin

Gorgeous property. Be prepared to walk a lot. Wear comfortable shoes. Food was amazing. Many different style rooms. Go with friends. We were there for a wedding.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Michael

BEAUTIFUL complete resort…what you imagine when visiting Tuscany for an ultra high end experience. Everything was fantastic including the dining in all 3 restaurants…I highly recommend experiencing all 3 restaurants and at least 2x each (Osteria Del Borro should be Michelin rated with 2-stars, it’s heaven…I recommend their tasting menu that’s full of surprise extras, like 6 extra tastings). Best included breakfast ever in a beautiful setting with super large wine cellar. All 3 infinity pools are luxurious, provide full conveniences such as wait, bar, food, and towel services. The staff is awesome, so kind, courteous and identify guests are there for a high end experience. Take the wine & cheese tour it’s not only charming and interesting, but you’ll likely meet good folks/other guests. Our villa was absolutely magnificent and included a large steam shower, backyard perfect for wine tasting, complimentary bottle of IL Borro wine and unlimited drinks replaced 2x daily. IL Borro also celebrates the Ferragamo family (who we saw on property) and brand with select Ferragamo items for purchase, we indulged. Plan to send a case or 2 of wine home, their shipping to the States is completely reasonable and their IL Borro 2020 Tuscana (red - drinks like a Cabernet Sauvignon) is full bodied, well balanced, great flavors…we loved it, and is priced well. We cracked many of their whites and rose’s, both great, as we visited in June/summer. Needless to say, we will be back!!

Leisure Partner

10/10

Exceptional

13 Jun 2025

Ishan

A Truly Enchanting Stay at Il Borro

I recently spent three unforgettable days at Il Borro, and it exceeded all my expectations. From the moment we arrived, we were captivated by the breathtaking views of the Tuscan countryside. The property is immaculately maintained and offers a perfect balance of luxury and authenticity.

We stayed in a spacious villa that offered both comfort and charm—an ideal setting for relaxation. The staff were exceptionally helpful and welcoming, always going the extra mile to ensure our stay was perfect.

One of the highlights was the food. The pizza was some of the best we've ever had, and the overall dining experience was fantastic, especially when paired with Il Borro’s impressive selection of wines. The wine tour was both informative and enjoyable, giving us a deeper appreciation for the estate’s rich winemaking heritage.

The spa experience was another standout—peaceful, professional, and just what we needed to unwind. Every aspect of our stay felt carefully curated and indulgent.

We’re already planning to return, hopefully for a longer stay next time. Il Borro is a true gem in the heart of Tuscany, and I highly recommend it to anyone looking for a unique and luxurious escape.

Partner

10/10

Exceptional

15 May 2025

Jason

I really felt like we were punching above our weight class. The staff was gracious and on top of everything. The food felt like Michellin Star quality and experience. The scenery was breath taking. The wine was even better than that.

Such a wonderful place to go.

Leisure Partner

2/10

Poor

09 May 2025

Luis

Not a pleasant experience. Must improve cleanning, concierge, breakfast was desaster…unfortunately

Leisure Family

10/10

Exceptional

09 Apr 2025

Gavin

Amazing time with great wine, food, rooms, and adventures!

Leisure Partner

10/10

Exceptional

14 Mar 2025

Steven

If there were a higher rating than wonderful Il Boro deserves it.
Incredible staff, dining and experiences

Leisure Partner

10/10

Exceptional

28 Oct 2024

sally

This was an amazing property. Would love to come back

Leisure Family

10/10

Exceptional

07 Oct 2024

Alessia

Our experience at Il Borro was absolutely wonderful! From the moment we arrived, we were greeted by friendly staff. Everyone was very helpful.
Our rooms were absolutely stunning, complete with amenities (robe, slippers, etc.) We ate at Osteria Del Borro, which was a wonderful experience; the food was fantastic. The breakfast options were also very plentiful, and the food very fresh. We loved exploring the grounds and would definitely recommend doing a wine tasting. We did the Drops of Jupiter Experience.
Our family is looking forward to returning to Il Borro in the near future!

Leisure Family

10/10

Exceptional

20 Sep 2024

Anapaula

We had a great stay! We cant wait to be back.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Mark

Amazing property and great staff.

Leisure Family

10/10

Exceptional

07 Jun 2024

Brent

Il Borro is absolute luxury as only the Ferragamo family could do without being ostentatious. The service is also commensurate.

Leisure Family

10/10

Exceptional

09 Apr 2024

Kieran

Truly amazing experience and even greater hospitality and views! Will definitely be back soon!

Leisure Partner

2/10

Poor

08 Jul 2023

Anshuman

An over priced gimmick. The place barely has any staff. Breakfast experience is a nightmare. Good luck getting a place to sit and good luck getting any service. Took 45 minutes and chasing services to finally get a coffee that was cold. Nice concept - but not the service is non existent!!!

Leisure Family_with_children

10/10

Exceptional

04 Jul 2023

David

Il Borro is the very best of Tuscany! An exceptional retreat with fantastic service, great food, and some of the best wine in Italy. Not to mention horseback riding — the resort has more horses than staff. The perfect way to unwind and spend some great time together as a couple or a family. We will definitely be back!

Family

10/10

Exceptional

03 Apr 2023

Verified traveler

Bravo I’ll Borro

Impeccably clean, fantastic service, and as unique a property as you’ll find in Tuscany. Spend a night or two embedded in the medieval village Ferragamo bought and restored, maintaining its charm and authenticity throughout.

Partner

10/10

Exceptional

05 Oct 2022

Wilfredo

Nice rooms

Leisure Family

10/10

Exceptional

08 Jul 2022

Scott

Il Borro was absolutely fantastic. True luxury in a beautiful location. 10/10 recommend. Wonderful food. Stunning pools. Excellent wine. Looking forward to coming back!

Partner

6/10

Pleasant

01 Sep 2021

Eleanor

Overall a disappointment! For this price, there are a lot of other hotels you could stay in that are in a better location (the drive to the hotel is particularly unattractive) and have better amentities. For a small hotel, I found the service a bit lacking and impersonal. The grounds were also very disappointing (don't be fooled by the marketing materials, they are not well kept). Weeds, brown water in the fountains, and the gardens are not maintained. The biggest disappointment however was the restaurant, the food was pricey but uninspired (my bf had roasted meat and mashed potatoes that looked like wedding food) and not very interesting. The one pro is the wine is very good but still definitely would not recommend staying here!

Leisure Partner

10/10

Exceptional

24 Sep 2020

Kelly

Wonderful hotel that doesn't feel like a hotel... an immersive experience! Superb food and elegant setting.

Partner

4/10

Poor

18 Jan 2020

Verified traveler

The place is beautiful and the room are very pleasant, but the staff is not very professional, young and unprepared (for example, at breakfast one waitress took from our table the bottle of orange juice that we ordered so that she could pour some juice to a lady at another table, \"because they did not have anymore juice\"!?) , there was not enough staff at night (we had to wait 15 minutes to get the entrance gates opened one evening after dinner, because the only person working at at that time was occupied driving some other guests from the main receipt to the rooms, which are located 5 minutes walking/driving from the reception), the rooms have a heating problem (we were 6 people in 3 rooms, one of which was freezing for all the 3 nights we stayed, even if we asked to find a solution, while another was boiling hot all time, even with the heating set on OFF). Also, this little holiday was a gift from my father to his son and daughter and their respective wife and husband, but the hotel left on the last day in each room the bill of the hotel, so everyone saw it.
The structure of Il Borro is beautiful, even if very unpractical: to have breakfast you have to wear your coat and walk 5 minutes to the breakfast location. Also, there is no indoor swimming pool, while we saw a photo of a indoor pool when booking, which is actually part of a private villa in Il Borro, and therefore not accessible.
All the above is not in line with a Relais & Châteaux hotel and the cost of this place.

Leisure Family_with_children

10/10

Exceptional

11 May 2019

Mladen

Amazing experience with wonderful service.

Partner

10/10

Exceptional

05 May 2019

Peter

Tuscany at its best

This an amazing property in a most beautiful Tuscan setting. The heated infinity pool is incredible. The restaurants are outstanding and the estates wines our brilliant and make sure you book a wine tasting with Florence. The staff and all very friendly and most professional. The view are incredible and our suite was more like a luxurious Tuscan villa, massive bedroom, bathroom and living room including a large dinning table. The property as great walking trails, golf course and even its own ancient chapel and castle ruin. This is a very special property in a beautiful part of Italy.

Partner

10/10

Exceptional

09 Jan 2019

dania

Amazing Tuscany Experience!

Great service, beautiful surroundings, amazing food. Thank you Il Borro staff for an amazing Tuscany experience.

Partner

10/10

Exceptional

28 Aug 2018

Maria

5 day getaway

Amazing 5 days spent at Il Borro. We were able to experience and enjoy all that the property has to offer - restaurants, cooking class, wine tasting, pools and room.

Family

10/10

Exceptional

26 Aug 2018

Jonathan

Enchanting Vacation Spot

The location is a bit off the beaten path, which is nice for us but may be challenging for some. Definitely cannot understate how nice this place is though. In all respects a very enchanting experience. I would recommend a longer stay. There is a lot to do, and with the distance you have to travel to get there, you should set aside at least a day to just relax. The staff will make that easy for you, they handle everything very promptly.

Partner

10/10

Exceptional

06 May 2018

Verified traveler

Do not hesitate to book. Incredible experience. Every part of it!!!

6/10

Pleasant

10 Apr 2018

Verified traveler

Facilities good but not all available. N.B. Pools are not heated. Restaurants were fully booked during our stay (considering this is a resort, we had to leave to get food which was not what we were expecting). Sadly, the 'resort' is open to public as the suites are in converted medieval village buildings and is itself a tourist attraction so was not the serene/peaceful resort we expected. Beautiful location, sadly poorly executed. Service excellent.

Partner

10/10

Exceptional

09 Oct 2017

Scott

Great stay at Il Borro!

My Wife and I had a great stay for our anniversary. The rooms, restaurants, and service were all top notch. It's a unique property with great character. We loved the cellar tour and tasting as well as the horseback riding. The spa was great and I loved getting out of their golf range and 3 hole course as well. I would highly recommend

Partner

8/10

Excellent

02 Sep 2017

jenny

Village concept nearly perfect

The gourmet restaurant food and service let us down. But the bistro, rooms and overall experience was incredible particularly the horse ride in the vineyards.

Partner

10/10

Exceptional

15 Aug 2017

Vik

Brilliant

Awesome place - you won't want to leave....

We stayed in one to the villas - benefits of private villa in Tuscany with the services of a 5 star hotel. Nice wine cellar, great food, wonderful area, very warm people...just great. Only issue was that we didn't want to explore the area as so much to enjoy at the hotel!

Family

10/10

Exceptional

26 Jul 2017

Verified traveler

Beautiful hotel, completed to a very high standard.

Partner

6/10

Pleasant

08 Nov 2016

Elaine

A hotel that does not care for individuals

Not so good - check in staff abrupt and unhelpful. Were if not for the superb staff (with one exception) at the restaurants and the overall quality of the restaurants, we would have left.
Service POOR compared to Il Botaccio (another relais & Chateau where the care warmth and quality were second to none).
The balance between 'mass tourism' -buses, groups, roll them in and out; and personal service to individual guests such as ourselves is wrong.
Your advertising (web page) is AGGRESSIVELY misleading, intimating a beautiful building as the main residential location rather that a difficult to get to medieval village with no real 'life' to it. Parking not good at all -difficult and indeed a little dangerous. A pity given its outstanding potential

Partner

8/10

Excellent

15 Sep 2016

Verified traveler

Beautiful Experience, unbeatable staff.

Everything perfect but the pillows, great food great facilities exceptional staff

10/10

Exceptional

16 Aug 2016

Verified traveler

Incredible resort in hills of Tuscany

It was an incredible experience. Easy drive to both Florence and Siena, with amazing amenities and an amiable staff. It has my highest recommendation.

10/10

Exceptional

06 Jun 2016

Christopher

Honeymoon in a Medieval Tuscan Village

Il Borro is an amazing Relais & Chateaux property located in what used to be a medieval Tuscan village. There entire village has been converted into a resort with delicious food and excellent staff.It was a perfect place to get away and relax for my honeymoon.

Partner

10/10

Exceptional

09 Nov 2015

David

Picturesque village in a quiet corner of Tuscany

Il Borro truly hit all marks for a unique and luxurious stay in Tuscany. The location is a bit removed from the traditional or well-traveled parts of Tuscany, but is perfect if you are seeking quiet, rural and unblemished landscapes. One tip: arrive early (before dark) as the estate is sprawling and GPS sends you in a different direction than reception. We were pleasantly surprised that our 2-room suite in the Il Borro village (different than the Villa) was in fact a 2-bedroom house with a complete kitchen, living room, 1.5 baths and a sleeping garret. For two people this was over the top, but enjoyable to explore and take in the views of the valley below. The suite (or house, as it was larger than my 1100 SF city apartment!) was well appointed with linens and toiletries curated by the Ferragamo family - all very thoughtful and comfortable. The village of Il Borro was quaint with small shops to explore and places to sit and take in the scenery. Osteria Del Borro was hit or miss - food night one had some lackluster courses - but overall was good, but not the best Tuscan meal that you might expect. In terms of stay, you are approx. 45 minutes to any other village to eat, so the restaurant and wine bar are the best options to avoid long drives at night. One option to highlight is the Cooking Class with a chef from the Osteria. We enjoyed learning to prepare a 4-course meal, new culinary techniques, and converse with the chef over a glass of Polissena.

Partner

8/10

Excellent

17 Jul 2015

Natasha

Medieval bliss

Beautiful medieval village as your resort. Wood beamed ceilings, accommodation are cottage style homes with plenty of charm, space and modern comfort!
Service was sublime and all common areas tastefully redone in a restoration hardware look. Valentina our concierge went above and beyond the call of duty to make our stay perfect!

10/10

Exceptional

07 May 2026

Tony

Impecável! Dos quartos, a gastronomia! Tudo muito bom! Equipe atenciosa!

Partner

10/10

Exceptional

02 Mar 2026

Bernardo

O destaque é total em todos os aspectos
É a segunda vez que nos hospedamos no Il Borro e certamente é o máximo
Luxuoso, mas sem qualquer exagero, o pessoal super atencioso, os quartos maravilhosos
Recomendo muitíssimo

Friends_and_family Family